Хотите установить в качестве валюты по умолчанию или только в этот раз?
Очень любезный персонал. Нет фена для сушки волос.
Отель производит хорошее впечатление по соотношению цена / качество. Номер c king size bed очень понравился, хотя ванная комната могла бы быть и побольше. Локация удобна для тех, кому нужен Лос-Анджелес без down town, потому как до него от отеля 35 минут езды без пробок на дороге. Фитнес-зал слабоват...Завтрак - хороший...Ресторан в отеле - хороший...Есть Starbuck в отеле - можно тоже отнести это к преимуществу... Gym нужно оборудовать нормальными силовыми тренажёрами, а то в наличии - только гантели...Беговые дорожки не подключены нормально к TV...Это раздражает...Gym нужно устроить так, чтобы была передевалка с душем...
Clean. Called housekeeping for shampoos twice, and the second time the lady says it's on the way but I was waiting until checked out and nothing happened.
This was Convenient with the continuous shuttles and proximity to the airport. This hotel is in a serious need of an update for rooms. My room was on the third floor. Immediately walking into my non-smoking room I detected the smell of stale old tobacco have a room that had one smoking allowed. The carpet was old and the decor was dated. In the bathroom some of the woodwork showed moisture decay. The bathroom was small and the sink stood at about mid thigh of this 5' 7" guy. This was not what I would consider an ACA accessible room based on the size of the restroom so I don't understand why the sink was so low. Generally this room made me feel like I was staying at a seedy motel rather than a Hilton.
It is nice there are FOUR jacuzzi hot tubs.. The temperature in the jacuzzi could have been hotter.
The location is great for a night's stay before departing/arriving from LAX. The rooms were also nice. You will be charged $9 to check in. That's right. The parking policy says you have 30 free minutes to park, get checked in, unload your bags, and then move your car. Unfortunately, it takes 45-60 minutes to find a spot two floors below the parking garage gate, take an elevator up four floors to lobby, check in, take a different elevator 10 floors up to your room, unload your bags, take an elevator 10 floors down to lobby, get on a different elevator for the garage, and then go down four floors to move the car. I was charged $9 for the hour of parking. I asked for a refund from the manager stating that I didn't think it was appropriate to pay $9 to check into a hotel. He responded by saying, "I'll see what I can do, but they don't care. They only care about the numbers." Buyer beware.
Friendly staff. Easy check in. convenient to the airport. Large room. Clean room and comfortable beds.
Reasonably priced. Friendly staff. Nice rooms and comfortable bed with decent coffee in the rooms. We stayed on the airport side. Guess what though? Jets are very loud. Also, the garage is a bit like a coal mine with parking found somewhere near the earth's core
Clean I will pay for the Wifi
the bar shitty elevators, takes forever to get an elevator
There was a lot that hilton offered. To the point where we weren't able to do everything in the hotel for the 5 days we were there. The only thing that was a struggle, is the narrow-ish drive in for the front of the hotel. If there's a busy day or event, good luck getting through the entrance with a vehicle.
Our connecting Delta flight was cancelled due to the recent weather and system issues. We couldn't get another flight for 36hrs. After arriving at the hotel at 1am, I was told that a strict check-in time was 3pm. I explained the circumstances, but no one was accommodating. They kept explaining their check-in policy and advised not to fall asleep in the lobby or security would request us to leave. There were several travelers in the lobby for the same reason. As I saw hotel customers check out, I asking about room availability. I was told to wait until 9am when housekeeping arrives. At 9:30am, I asked for a room. I was then informed that I would have to pay $50 extra to get one of the first available rooms or continue to wait until 3pm! I had no choice but to pay extra. This was unacceptable!
Room has a lot of facilities. Lobby is huge and luxurious. Breakfast was somehow rich. Staff are friendly. Rooms were much smaller that the value expected vs. price paid. The toilet was not properly clean since there were long hairs in the sink and on the floor. Bathroom is so small for a Hilton.. I would have liked to have a personal scale in the room to weigh the luggage prior to going to the airport.
Этот отель подходит только для того чтобы переждать длинный коннекшн в аэропорту Лос-Анджелеса. Очень удобно пользоваться шатлом из отеля в аэропорт и обратно.
вид на взлетную полосу и при этом тихо очень далеко от центра города и возможность добраться только на такси не меньше чем за 45$ в одну сторону.
Расположен рядом с аэропортом, что снижает затраты на транспорт. В самом отеле можно взять машину в аренду. И в целом хороший отель за свои деньги.
Близость аэропорта и бесплатный автобус-шаттл Далеко до всех достопримечательностей города
Удобно расположен, рядом с аэропортом. Отель не стоит своих денег и позорит имя шеротон. Старая, обшарпанная мебель в маленьких номерах. Отопление не работает, в номере 16 град. Хамский персонал на ресепшен. При заселение на 2 ночи списали кроме стоимости номера еще 400$ гарантийного платежа, причем об этом даже не предупредили.
Views were perfect, great dining, walking distance toetro Can be confusing when walking around, a little pricey on the breakfast, but the food was great,
Everything sense I checked in the stuff was helpful and very nice I was there for my birthday weekend and they just made it awesome.
"Complementary" wi-fi wouldn't let me connect under any circumstances! Very frustrating when traveling for business and connectivity is an essential need!!!
Cool building, nice facilities. The view is amazing and the location is a short ride to good food areas like Little Tokyo. Bathroom was tiny, there was a small piece of gum stuck on the carpet in my room.
Everything was beautiful. From our rooms, it is worth upgrading. To the rotating lounge to get a full view of the city. There was something to do all over the hotel. We only left to go to the NBA game! Food, entertainment, night life. The Westin Bonaventure has it all. Wish Starbucks carries their normal breakfast items.
Very beautiful, cool building. Room was very comfortable. Great view of the city. Not really near any tourist locations.
Very luxurious when walking in. Room looks clean but there was dust in bathroom and I saw fingernail inbeteen bed and nightstand. Phone was not plugged in and did not work
Отдохнули в отеле с семьей превосходно, персонал очень профессионален, обслуживание номеров быстрое!! Расположение отеля очень хорошое, до всех ключевых мест езды не более 20-25 мин. А самым лучшим запомнился в этом отеле их ресторан, еда превосходна
прекрасный городок. очень понравился город. и вообще отдых в целом. прекрасный отель. замечательный персонал. качественно выполняет свою работу. в номерах чисто. есть телевизор, душ, кондиционер и телефон. просторные номера. прекрасный вид из окна, очень удачное расположение. мне понравилось
Уютный номер.Какой вид из окон!!!Месторасположение отличное!!! Включить завтрак в стоимость.
вид из номера и месторасположение отеля. нет
Хорошее месторасположение. Но в двух шагах есть лучше!
расположение отеля и просторный номер рецепшин -обслуживание ужасное,качество завтрака ,очень-очень плохое
Вид из ресторана и близость к аэропорту Лос- Анджелеса. Отремонтировать.
отель оч красивый, современный, но обслуживание явно оставляет желать лучшего: при заезде одеяло было испачкано чьей-то пудрой, на второй день пришли убирать номер только часов в пять вечера...
хороший отель и отличное место расположение.
Место расположения и дизайн лобби и номеров. Вид из окон номеров на верхних этажах. Близость торговых центров и ресторанов. Обслуживание в баре. Очень большие проблемы с поиском и подтверждением бронирования и оплаты через booking.com. Желательно чтобы check in и check out проходили быстрее чем два с половиной часа каждый.
Everyone was very accommodating. Every staff member was friendly and helpful! We received directions from concierge staff as well as valet help! Room service saved us many times! The pool was perfect - the drink and meal service fabulous! The gym and spa were hidden gems! Don't miss the spa! Fighting the closet door, bathroom door and main door! Bathroom was very nice , but the shower water continually leaked to the floor because if the glass door design. Housekeeping got their daily service completed only one day. I started calling to tell them to service the room. One night they tried to service the room at 10 pm and continually knocked at 8 to do the same
The staff was extremely professional, courteous and helpful. One of the best experiences I have had traveling with a toddler.
Not a real Four Seasons and drab in many areas. Worn furniture
blizko k aeropoty besplatnaya dostabka v aeroport i obratno net
расположение чистый удобный уютный номер хорошее питание и обслуживание хороший чистый бассейн наличие информации по экскурсиям фитнесцентр
Бесплатный интернет, бесплатный паркинг. Для такой цены все в общем очень даже неплохо. Рядом 2 кар рента. Неплохой бюджетный вариант. Продлить время завтраков до 10-11 am.
Для континентального хороший завтрак (2 вида сока Minute Maid, разный кофе и пр.), только приходилось вставать рано, т.к. он подается с 6 до 9 и к полдевятому уже мало что остается, так как народу много в отеле. Бесплатный шаттл до/из аэропорта каждые полчаса. Место для хранения багажа тоже бесплатно (если рейс поздно, вещи можно оставить до рейса, выписавшись из отеля) Мало места в комнате для завтрака. Не очень любезная еврейка, обслуживающая завтрак. При заборе багажа пришел как просили, за 10 минут до автобуса в аэропорт, 3 раза спросил на ресепшн какую-то тормозную бабу, когда багаж вынесут, мне 3 раза сказали, что сейчас все принесут, в результате автобус уехал без меня. Но, к чести отеля, после моих не совсем цензурных слов в адрес этой тетки, второй водитель тут же принес багаж и меня одного отвез в аэропорт
Очень удобно расположен. Цена и качество совпадают, останавливаемся уже не первый раз. Очень довольны.
Everything was stunning. It's a nice hotel surrounded by greenery and a very friendly staff. The rooms were clean and warm. What was nice was that you could walk to whatever you needed and it was all at most a 30 minute walk away. My friends and I went to universal via their trolly and walked home. It was a very plesant experience. The pillows went flat really fast.
Staff Noise Fans Tiny balcony Price
The pool area was very relaxing and comfortable The pricing for food and drink in the pool area was too high.
everything. except the elevators were broken. truly hurt me. both elevators probably won't effect your trip but it made mine difficult. besides the elevators, the parking is a bit far but okay. everything else is awesome.
Lovely orange color, romantic atmosphere, clean room
Convenient location to Universal and other Hollywood landmarks. Wait staff, rude. Front desk, not helpful. I would not stay here again nor recommend others based off the customer service alone.
From LAX took the super shuttle to the hotel. Room was ready hours before expected check in. Reason for stay was for business conference at Universal Studios. We took the courtesy shuttle both days to Universal in the morning. Upon check out, Terene at the front desk was so helpful in arranging a rental car and checking prices. Would definitely stay there again. My only complaint was I wanted room service from the kids menu and they wouldn't let me because I wasn't under 12.
The room was nice. Bed was comfortable. Lots of walking. No valet when I arrived. Self parked - walked to check in - given a parking pass to put in my windshield - walked back to parking lot - back to lobby then out to one of the furthest building on the property. Lots of kids running around. Outdoor or non-airconditioned hallways made for what seemed like a long trip on a hot day. The staff at the check in desk were not busy (I was the only customer at the time) but they didn't bother to tell me there was parking closer to my room.
Great hotel would stay again.
The bright, open property is contemporary and quiet. The pool area is large, organized and clean. After driving by twice, we finally realized that BG on a building behind a driveway sign advertising a restaurant was the hotel. Pulled up to check in & unload but was whished away by the valet to move the car. Handed him the keys to move it but he declined...kept insisting I move the car to a lot then check in, go back to the lot to get the luggage then I had to move the car to the overnight lot...all because the trolley shuttle was due anytime. This was how our stay began. The resev. request and 2 calls for a ground floor unit went unheard. 7th floor near the 101 freeway & all the freeway noise. No iron/board in the room & waited over 30 mins to get one that was broken. Print your airline boarding pass.... $5.95 per 5 mins. Really? I addressed each concern with the attentive front desk. They waived the parking fee and asked that we please stay & not go elsewhere.
Comfortable, friendly staff and great food
The room, the bed, pillows, shower, and the size of the safe. The daily parking fee of 22.00 and the additional 2.00 for taxes . Our card didn't work in the parking meter. We had to go another one. The a/c vent next to the bed was loud and the a/c kicked on.
nice room. comfortable bed. everything worked Terrible pickup service at the airport. We waited a half hour for the shuttle, and finally I had to call the hotel to request a pickup. The other hotel shuttles passed by every 10-15 minutes.
Parking is outrageous, additional tax and no free wi-fi. Ridiculous!
$28/day parking fees! This was not mentioned at time of booking. Reserved two rooms with two double beds in each, as our party consisted of two families of four. Was given two rooms with 1 king bed in each. Staff was rude and seemed annoyed that the reservations were booked via 3rd party. Rooms were on the small side and out dated. Very small pool and jacuzzi. Breakfast buffet is $24 for those interested.
Close to the airport, clean room, friendly staff, quiet, good dinner recommendations, shuttle was on schedule. We had to move into a 2nd room because the air conditioner wasn't working in the 1st. There was a $9.95 charge for the WIFI connection. The continental breakfast charge was too much ($19.00).
Didn't know what it was. It was better then I thought. Nice staff. Nice place. Stay there again. Time and time again
The rooms were clean and comfortable. There was no late night snack bar.
I didn't enjoy that I had to pay for parking when I'm already staying at the hotel and paying for the room it's bullshit my bank account is now over drafted 100 dollars because of this
The staff was very friendly and accommodating to my needs. It is a very nice hotel, and we had a lovely stay. Met all of our needs The staff at the pool were a bit rude and not attentive. Took about 45 minutes to get our drink and food after we ordered it, and no apologies were given.
Staff at check excellent. Location next to Staples Center. One block from the 'Pantry' historic diner. Ordered lamb meatballs at the bar and they were barely warm. TV in room has mostly grainy low definition channels. Scanning room key in elevator to access floor worked after the third attempt. I won't stay here again. Expected more from this brand.
Clean, modern, friendly staff (at least the ones I had contact with). Convenient location for LA Live events obviously, which was our reason for staying here. A bit overpriced if you ask me. The parking is absolutely ridiculous!!! $42 a night! I've paid less for rooms! For the price you pay to stay here parking should be free or at best a minimum fee for guests since there are no alternative parking areas. Room service, way overpriced as usual but the added fees and taxes are ridiculous and the food is just ok.
Everything is GREAT! Except parking expenses in the area. Try not to drive if possible. Brian
I love everything about this hotel ,great staff great view beautiful hotel
The room was nice and bed was comfortable. The parking is such a rip off. For $42 I almost wanted to go and sleep in my car.
Valet parking staff was rude
While the staff was outstanding, the peace and quite was priceless, especially with the chaos of LA Live! The mattress was a little firm for my liking, but the bedding was exceptional!
Staff is friendly and effecient.
The location was convenient to the end purpose of our stay. The staff were poorly trained. We didn't deal with one person who seemed to even act like they cared we were. We travel a lot, and the way the staff behaved put them in the bottom 25% for customer service skills.
Friendly staff & nice restaurant & bar on top floor. Easy access to all LA areas. Very noisy. Just a few yards separates the building from the freeway. The staff suggested we keep the AC on to drown out the traffic noise. It was clean enough but I wouldn't call it a deal & overall nothing to write home about. Very car dependent. No restaraunts within walking distance except for the nice/expensive one in the hotel. I'll try another hotel on my next LA staycation.
Free parking and courtesy vehicle to locations in 3 miles radius Not very conducive to walking around for a bite to eat.
The coffee shop in the lobby is perfect. Great food a drop pricey for a hotel/breakfast. All parking is valet- it is nice but at times need to que for car. Gym is ok small Gym small. Valet is time consuming. Breakfast not included
Convenience to freeway & house - left for termite tenting. Gym facilities very small.
great mattress in the room noisy from the 405, very small room, barely any towels in the room, elevator not working, had to use stairs; you would expect something different at $300/night. No mini bar in room, just an empty fridge. It's out of the way to catch a 7-11 or something also, so you just have to remain thirsty or drink tap water (which I did!)
Like the friendly staff from the front desk It was not service at the pool And the service at the bar on the 17th floor
clean, trendy, people eager to help pillows too big. shower not hot enough. room service slow
the location and the design of the pettit hotel, so nice!!
I have some mixed feelings about my stay at Hotel Angeleno. It seemed like every good thing was followed by a "but." I picked up this hotel with an insane "90% off" sale on Expedia, so after taxes I was paying $50/night. They included valet parking for me, but my friend drove up to stay with me for a night and they wanted to charge him $25/night for parking. I had emailed and asked for a room with two beds, but they were unable to accomodate me. They sent me an air mattress which ended up deflating instantly, and they replaced with another air mattress which also deflated, though not as quick. They also brought me a fridge since the fridge in the room was more a "cooler" (their words). There was some hella loud construction going on in the hotel, so I didn't sleep as well as I'd have liked. And that was on top of the noise you hear from the freeway, which sounds like you left a door open. Other than all of that, the room itself was great. Not huge, but nice amenities and a comfortable bed, plus a coffee maker and a decent shower. Staff were all pretty friendly.
The amazing and friendly staff. The rooms were clean and comforting. The balconies provided privacy from the neighboring balconies. It takes too long to be reimbursed for the money deducted for incidentals at check-in.
Customer service overall was great. One person in particular went above and beyond to help me with staying in the same room all three nights. Thumbs up that parking is included in the price. My back hurt sleeping on the bed. That said, my back hurts on almost all beds; I have a hybrid at home. I don't like that you can't get the same rate for each night of a multiple-night stay. While the location is one/half mile from my cousins, I don't like being that close to the highway. I would, however, stay there again.
Great restaurant. I was forced due to death in the family to reduce my stay by one night. The hotel, & booking agency was not forgiving at all & had to pay for the night i was not there. Upsetting & costly to say the least.
Loved the comfortable bed, friendliness of staff, and especially the convenient courtesy car! While I normally use Lyft or Uber, I actually found the courtesy car faster and the drivers more knowledgable about the area. I tried both Lyft and Uber and both drivers took long and got lost. If you are here on business, the courtesy car is the way to go, especially as the drivers know the area well, especially the places you need to get to quickly for work. Lack of spa facilities. I booked a facial with the Omni Spa expecting there to be actual spa facilities since the price of a facial was as high as any resort spa (sauna, steam room, jacuzzi, waiting room with tea and snacks) but there was none of that. I went down early to the spa area and was told to just come a few minutes before my appointment (there is no where to really hang out for an extended period). The pool outside was uninviting as it was drizzling. And there was just the fitness room down there and a small waiting area for the spa treatment rooms. The facial was very good, but I was just surprised/disappointed with the "spa" area.
Clean facilities. 1. Entrance loop is too narrow with too few valet workers. If they pull up your car, you will be at the back of the loop. You have to wait for half a dozen cars in front of you before you can exit! 2. Extremely uncomfortable beds that offer no support. 3. Staff manages tasks does not offer service level befitting the price of the hotel.
Loved my stay at the Omni, it is one of my favorite hotels. I really want to continue to see all the different locations! I can't think of anything! Incredible stay.
Comfortable, quiet, accommodating, responsive, beautiful, safe Interactive and professionl staff Many shopping and dining amenities within easy walking distance A fantastic stay
Cleanliness, the staff, facilities, bar, restaurant, the location! Mostly great experience! A couple of odd related employee related service issues but no big deal!
The customer service was amazing. We had an amazing time on our trip. We'll definitely be back.
Super comfortable beds, room was very clean and nice. Great deal for such a great room!
The 48$ parking fee is simply outrageous.
Nice lobby, location, staff. Ordered room service, burger was pretty good. Felt like I was in a clean place. It was a bit too expensive. There's not much to do near by. Valet was ridiculously priced. And yeah that's all..
the check in staff was rude
Look of hotel Location a bit far from things to do.
Location of hotel for what I wanted was good. Disappointed to pay for a 4 star hotel and get a 3 star room. I was at the omni for a meeting and extended my stay over the weekend. I was moved to a lower quality room and paid current hotel rates. David
location, nice room, very comfortable parking was very expensive.
Great location, great amenities, friendly staff. Its a bit pricey, but if you have the money, i highly suggest booking the hotel
From the first day we came, the staff was very friendly and helpful with all our needs. Our dogs were given a warm welcome and the front desk accommodated us with recommendations on where to shop and walk our animals. We will always come back here in the luxury hotel for its staff and location. We liked our views, location,staff and walk friendly property.
Friendly staff and spacious rooms. Asked for early check-in and they were able to accommodate the request. I would recommend this hotel to anyone staying in the downtown LA area. AC was noisy
Misinformed about parking. Was told it was free upon check-in and ended up getting a bill for $44 upon check-out. Manager said there was nothing they could do.
Very clean, staff was incredibly nice, free water bottles
One day parking for $44 is just insanely expensive as you can get all day parking for $10 with 5 mins walk.
Staff - very friendly. Rooms clean. Having to pay $88.00 parking for 2 days. The light feature about having to put activate with my room key.
Staff was very friendly and helpful. I felt well taken care of. Hotel is conveniently located to Nokia Theatre/LA Live and a ton of great restaurants! Rooms were clean, comfortable, and nicely detailed. AC is a little noisy.
My husband and I stayed at Lux after the concert at Staple Center. The hotel is right across the street from Staple Center. There are lots of restaurants close by too. The front desk could not find our reservation but I was lucky to have print out with me. Then, we had to wait until after 3.45 pm. to check-in. I wonder if the hotel don't have enough housekeepers .
Room was spacious and clean with a great view overlooking Nokia Live. It was ready when promised and the staff was very accommodating.
The reception staff were friendly, and the room looked nice. The room service is the worst I have ever experienced ! They come and don't change the sheets and never clean garbage and tissues if any is on the floor they leave it ! And once they left the cleaning stuff in our bathroom. I hated the room service so bad! And the complimentary water one day they put the other they don't ! It's just bad service