Отели — Лондон

Плюсы: New place, clean big room. Excellent view of the Thames.

Плюсы: The service was outstanding from the moment we stepped out of our vehicle until the following afternoon when we left. We could not have asked for anything more.

Минусы: There wasn't anything not to like.

Плюсы: Stunning views, huge luxury bathroom with freestanding bath overlooking the city. Very comfortable bed, every comfort provided, even a warm towel when you finished swimming!

Минусы: Bar was quite expensive, but was to be expected

Плюсы: Spectacular in every way

Минусы: Not being able to stay longer

Плюсы: despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch.

Минусы: gym facilities were modest as was pool, but not a terribly big deal as most hotel gyms have a limited offer.

Плюсы: very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit.

Минусы: not much..

Плюсы: Fantastic Hotel Experience! The room, lighting and British-ish decor of the room was just what we were looking for. Everyone in the hotel was friendly, the room luxurious and yet affordable compared to other 5 star hotels nearby (our stay was half the price of other 5 star hotels closer to Buckingham palace and with a kind bed). Centrally located, the Langham was only a 10 minute walk from public transportation and minutes away from a Starbucks. If traveling with an infant, you have access to a refrigerator and can request a crib. LOVED the club room w/ complementary breakfast (6:30-11am) and tea time (2-4pm) was a great treat! Access to two restaurants, a bar and cub room provided many food options. Morning and evening room service was very luxurious. Definitely coming back and recommending.

Минусы: Front entrance does not have a ramp BUT there is a side elevator (important if you have a stroller). The bed we had seemed old as there was a BIG dent from where most guests must've slept (to be fair, most hotels are this way). I know this hotel had a pool, but for some reason I didn't see a sign for it, or perhaps we never noticed it.

Плюсы: Very luxurious, extremely friendly staff and a probably the best breakfast I've ever had at a hotel. We were there for our wedding night and the hotel very kindly upgraded us to an executive suite. The fact the hotel manager had hand-written a (fairly lengthy) congratulations card, and left us some 'congratulations' sweets and cakes was also a very thoughtful touch. Would highly recommend for a treat or anyone looking for a bit of luxury in London.

Плюсы: pool

Минусы: tiny rooms even with upgrade weird hotel layout

Плюсы: Nice staff, vibrant bar

Минусы: Noise as I wa allocated close to club lounge, another privacy door should be installed;

Плюсы: Everything about this Hotel is exceptional. The service and quality is always beyond any reproach. The location is also perfect.

Минусы: The price is high but you get much more than you pay for.

Плюсы: Staff was fantastic. My room was great, especially considering the rate, although wouldn't have been worth the "full" price....

Плюсы: Locations! 2 minutes from South Kensington Underground Station. Easy access by underground and bus.

Минусы: Small Rooms

Плюсы: The location was perfect. Directly across from Tower of London. The staff was friendly. The train is below the building so very convient to rest of city. Room is small but very nice. The color changing shower was a nice touch. We got upgraded to the best view we could ever imagine. The balcony for the bar on 7th floor was great to look out at all the sights.

Плюсы: Modern, crisp, techy, welcoming feel.

Минусы: Loved everything about CitizenM concept.

Плюсы: Breakfast was good. Room was very convenient and comfortable

Минусы: Check in process took long as something went wrong with booking through booking.com. Manual check in not very fast

Плюсы: Design and decor, beds and smart room

Плюсы: Very new, high-tech and clean. Gigantic bed with very nice views. And a nice attic bar.

Минусы: The rooms are quite small for this price, but the space is optimally used. Not recommended for families with children.

Плюсы: The staff are so attentive and welcoming. The spa is like an oasis in the hustle and bustle if London

Плюсы: Very friendly staff. Excellent service. Delicious food in the Balcon restaurant. The bar tenders were very knowledgeable. Rooms small but comfortable.

Минусы: Hard to set temperature for the room A/C (control has + and - but does not show temperature).

Плюсы: There are many things that i loved. Amongst it all the location is outstanding. The staff is a ++ The beds are so comfortable Its is just a bliss from a to z

Минусы: It is a bit expensive and my room was more of a regular room than a superior room

Минусы: Tvs broken Wifi terrible

Плюсы: Great experience for Christmas 2018 stay while visiting family in London. Will definitely stay again.

Плюсы: The staff were very friendly and helpful. Everything was very clean. Nothing was to much trouble .

Минусы: It was odd that we played bar game on the fri evening and my husband was given the sliders no problem, but when our guest (who was staying in the hotel too) went to play on the sat night he was asked to leave a £10 deposit .

Плюсы: After reading so many reviews I was expecting bit more from this hotel. I felt like its somewhere between 4 star to 4.5 star hotel. I didn't have too many complaints, everything was smooth from check in and out taking only 30 seconds to comfortable beds etc but i think having lived in other 5 star hotels it felt like little bit less than I was desiring for.

Минусы: The room was clean but may be the room layout was not up to my liking. I felt it was darker with less lighting and dark layouts

Плюсы: The hotel was trendy, modern and comfortable. Located only ten minutes walk to Liverpool Street station the location was very easy to get to and handy to bars in Shoreditch. The staff were all incredibly polite and helpful and made the room extra special for my patterns birthday. The room comes with mood lighting, a scent and a Nespresso machine. The aviary rooftop bar has a cool vibe with a DJ at the weekend & great views of London.

Минусы: The bathroom floor looked like it had splashed on it although the rest of the bathroom was spotless.

Плюсы: We spent 6 nights at the Mondrian with our older kids. The hotel has a great location near the best sights. Great waterfront views. We had drinks at the bars that have great cocktails and views. The rooms very modern with good quality sheets. My kids loves that their was a movie theatre in the hotel. Highly recommend!!

Плюсы: Very modern, great location and friendly staff. Room size was pretty good as well.

Плюсы: Great location, beautiful hotel with a friendly staff

Плюсы: Outstanding hotel in London. Service, room, amenities, restaurants and bars were all excellent. Beautiful view of the Thames. I will definitely stay here on my next trip to London. I can't say enough about our experience at the Mondrian.

Минусы: The only disappointment was one of the concierges seemed inexperienced. She booked us at a very mediocre tea service at a restaurant in London.

Плюсы: The room was lovely - everything you needed and amazing toiletries. The location of the hotel was ideal, a short walk from Southwark or you could walk straight out onto the Southbank. The staff were all delightful and extremely helpful. I'd definitely stay here again.

Плюсы: I loved the layout of the hotel, the amenities are excellent. A beautiful hotel in my favorite part of London.

Плюсы: Great location. The staff was extremely helpful. Had an amazing time.

Плюсы: Everything!

Плюсы: Luxurious rooms with every amenity. Huge range of restaurants and bars. Health and fitness options - loved the 20m indoor pool and hamman. Great staff - friendly, welcoming and efficient. Wonderful renovation with blend of old and new.

Минусы: Despite the number of different restaurants the room service menu is quite limited. Movie selection on in room TV is difficult to browse through. Some areas on our floor (floor 2) had quite a strong "smoked food" smell, assume from the kitchens. Took a bit of fiddling to work out the light switches / dimmers in room.

Плюсы: They thought of everything! They had absolutely every amenity you’d ever want already in the room. The room service was delicious and fast! Honestly, I’ve ordered room service at more hotels than I could ever count and this was some of the best and the quickest.

Минусы: I stayed at the Ned on a Saturday night so the bar/restaurant area downstairs was extremely busy. This in turn caused quite a bit of noise. My room was quite low, so maybe if you have a room on a higher floor the noise won’t be an issue. Honestly, it didn’t bother me one bit, but I wanted to mention it as it might throw some people off guard. They do supply ear plugs in the room.

Плюсы: RECEPTION and CONSIERGE staff very efficient and pleasant

Минусы: Breakfast facilities very poor. Had to eat off coffee table in bar as insufficient space in restaurant. Food constantly running out and not replaced quickly enough. I requested marmalade and waited 10 minutes only to be given jam!!! Staff seemed stressed and overworked. Not a good experience overall.

Плюсы: Staff is incredibly helpful and genuinely positive. Place is modern and clean; full marks for a modern well-tech'ed hotel. Restaurant was very workable and even took a date there...

Минусы: the location is VERY FAR from anything tourist or business in London. Low-rates on room/night is swallowed in higher taxi (ridiculous), better-but-still-exorbitant Uber (could live with and did) or complicated-time-consuming options (uber or taxi to canary-wharf station, go to this line, change, go to that line, etc). Hotel Advice: Have pro-active information (like email) warning customers of extreme prices to get-anywhere, and suggest mediating ways to get a better "total cost of ownership" to the customer. Having a hotel-guard stop all traffic in seems an unnecessary step...too.

Минусы: The concierge put me in a ceappy room cos I didn't dress professional enough.

Плюсы: Location excellent professional friendly staff clean room exactly as requested and comfy bed

Минусы: Not enough tea/coffee/milk in room had to go but not a real big issue

Плюсы: The breakfast was very good. Staff over-the-top friendly and eager to please. Room was quite basic and spartan, but very clean, comfortable and quiet.

Минусы: The ancient pipes whined like sad puppies every time I used the sink, but I got used to it!

Плюсы: The reception people, the room, and the breakfasts were all great.

Минусы: Location is a bit out of the way if you plan on spending lots of time around Mayfair or Knightsbridge, so I ended up spending a ton on taxi. There is subway right around the corner though; but my company wanted to avoid.

Плюсы: Quiet rooms, good air-conditioning, superb buffet breakfast, complimentary wine in lobby from 6:00-9:00 PM, and complimentary non-alcoholic beverages and snacks in room.

Минусы: No swimming pool; hallways with heavy and hard to open double security doors.

Плюсы: The Andaz is in a great location and near the Liverpool St. Underground station. It is very well maintained and the staff were very helpful and accommodating. There was also plenty of staff if you needed assistance or information.

Плюсы: Fantastic best hotel in london

Плюсы: Red headed receptionist let me wait 30 minutes to check in while I had a lomg flight send traveling with my 4 years old son who was sleeping on my shoulder then she forced to upgrade my room for a fee of 60 euro as an option to stay in the hotel otherwise the room is not good and won't fit us even though we said is ok I sleep with my son in a king size bed. Breakfast was ok but stuff spoke bearly English!!!

Плюсы: Service and the personal very nice food very good Aurel & Tabita Musca

Минусы: Will be nice that in price of the hotel to be include free breakfast

Плюсы: I am a Global Member; this is the reason I continue to stay at this gorgeous hotel in a city full of gorgeous hotels.

Плюсы: This hotel is in the best location for theater, restaurants, shopping and art. We were two couples and had the best time.

Минусы: Everything was perfect

Плюсы: Great location. Nice hotel. Concierge always has solid recommendations. Good service. Love the room. Everything is modern with a lot of little touches. USB phone charger at the bed, Bluetooth for your music. I've been here 3 or 4 times and will go back!

Минусы: Currently remodeling. Shower leaked ....

Плюсы: Enjoyed our store and appreciated the beautiful court yard in the hotel as well as the complimentary breakfast. Having stayed at multiple hotels in London, this one was the best value

Плюсы: Wonderful location.

Минусы: Room was not clean, bathroom had mold on walls, stains on carpet. Too noisy, could clearly hear people on room above walking & using restroom.

Плюсы: Loved the staff, loved the room, and over all loved the location and how close it was to the Tube, Buckingham palace and Westminster Abbey.

Минусы: Our room was next to the laundry room so when we slept in we heard them slamming the door continuously

Плюсы: Bedding Staff Room Service Towel warmers Restaurant Concierge

Минусы: The service in the bar was a bit slow. The gym was small - but well appointed

Плюсы: Beautiful! architecture,colours and style. You are made to fill very special when visiting.

Плюсы: The food was delicious! Breakfast consisted of Indian food and your traditional English breakfast. I am a vegan so I was very happy with the Indian food choices. The wait staff at the Hampton Bar was top notch. We never had to wait for anything. All of the staff were friendly and helpful.

Минусы: There was a lot of construction happening across the street when we visited, but that is no fault of the hotel. Our room was not facing the street, so it was not a disruption.

Плюсы: Location location location staff was well I tune with my needs (where to go what to do) and they were very attentive to making my stay comfortable

Плюсы: The hotel was sold out so the room they gave us through Kayak was not so good, a bit tarnished and with warning signs everywhere, We stayed in better rooms in this hotel in the past. They used to give us welcome notes and a fruit basket to thank us for coming back But, this time, no note, not a great room, as if they were indifferent because we had booked through Kayak (with which they are not partner). It was not possible to change for a better room for 4 days. Then, a wonderful attendant, Adriana moved us to a better room for an additional fee. So,we had s a better experience toward the end of the stay. I am a fan of the "free breakfast" which seem to attract a non-business crowd.... As a result, a loyal returning guests get a luck ward welcome.

Плюсы: location, ambiance, service

Плюсы: This hotel offers a welcome change from the big American chain hotels. Although it is part of an Indian chain, it has managed to preserve an old world charm. The Christmas tree in the lobby along with all the comfy couches and the Elle lovely courtyard made it feel very cozy and comfortable.

Минусы: The bathrooms could be a bit bigger but this seems to be a common problem with London hotels in general.

Плюсы: Very attentive and friendly staff. Great restaurants and Spa inside the hotel. Spacious and well equiped rooms. Great location close to Victoria station (ideal when you fly into Gatwick), in walking disctance from the tube, Westminster, St. James' park and Buckingham palace.

Минусы: First room we were given (#352) had a lot of noise from the subway passing underneath, despite the fact that we had explicitly asked for a quiet room! From the second night on we got a very quiet room.

Плюсы: The beds were comfortable and the breakfast was sumptuous

Минусы: The rooms were bit small

Плюсы: Excellent location especially if you know nothing about London. My 7th floor room was quiet and great for sleeping in. You can walk to many tourist locations. We had a great time.

Минусы: The breakfast was the exact same food every day

Плюсы: The Grosvenor is expensive and a nice splurge in London. It's located right in Victoria Station, so it is perfect if you're seeing shows, going to the Kew, or any tube connection. The Gatwick Express is direct from Victoria to Gatwick and back. The lobby is a throwback to the grand old days of luxury hotels. The high tea is expensive and wonderful -- a real treat. Even if you don't have the high tea, the pots of tea are delicious and the tearoom is very elegant.

Минусы: Staff service is hit or miss. Some were very friendly and helpful, others less so. We were quite jet lagged when we arrived. The attendant said something about having to notify them the day before in order to get a discount on breakfast, which made no sense to me and in our state of exhaustion just went right over our heads. The next morning when we went to breakfast, of course we didn't get the discount because we hadn'tt "notified" them. Why is this necessary? They were very helpful with directions, printing boarding passes for us, and other services.

Плюсы: Love the location of this hotel Staff are friendly and welcoming Breakfast lovely Rooms are of a high standard

Плюсы: Wonderful stay, lovely unique rooms, great location was very close to everything but in a slightly quieter residential location, very clean, friendly and helpful staff, couldn't have been happier

Минусы: Room didn't have a shower, only bathtub, but that was fine for me. If I was travelling with my tall husband we would need to make sure we got a room with a shower. Floor level doors could have been marked. It is very hard trying to find something negative about it!

Плюсы: Great location near Victoria Station.

Минусы: We got a room in an annex area across the street from the main building. It was very small and would likely deserve different ratings than the rooms in the main house. A bit of a bait and switch. Certainly did not look like the rooms advertised on their website.

Минусы: Rooms stunk like death , mild everywhere , beds were gross.

Плюсы: For the price, very good. The room was very small and the wifi signal was poor. Breakfast was okay.

Минусы: TV didnt work, bed uncomfortable, and breakfast was sparse.

Плюсы: Nothing

Минусы: others people underwear on my room, i hate this hotel