Отели — Лондон

Плюсы: New place, clean big room. Excellent view of the Thames.

Плюсы: Fantastic Hotel Experience! The room, lighting and British-ish decor of the room was just what we were looking for. Everyone in the hotel was friendly, the room luxurious and yet affordable compared to other 5 star hotels nearby (our stay was half the price of other 5 star hotels closer to Buckingham palace and with a kind bed). Centrally located, the Langham was only a 10 minute walk from public transportation and minutes away from a Starbucks. If traveling with an infant, you have access to a refrigerator and can request a crib. LOVED the club room w/ complementary breakfast (6:30-11am) and tea time (2-4pm) was a great treat! Access to two restaurants, a bar and cub room provided many food options. Morning and evening room service was very luxurious. Definitely coming back and recommending.

Минусы: Front entrance does not have a ramp BUT there is a side elevator (important if you have a stroller). The bed we had seemed old as there was a BIG dent from where most guests must've slept (to be fair, most hotels are this way). I know this hotel had a pool, but for some reason I didn't see a sign for it, or perhaps we never noticed it.

Плюсы: Very luxurious, extremely friendly staff and a probably the best breakfast I've ever had at a hotel. We were there for our wedding night and the hotel very kindly upgraded us to an executive suite. The fact the hotel manager had hand-written a (fairly lengthy) congratulations card, and left us some 'congratulations' sweets and cakes was also a very thoughtful touch. Would highly recommend for a treat or anyone looking for a bit of luxury in London.

Плюсы: pool

Минусы: tiny rooms even with upgrade weird hotel layout

Плюсы: Nice staff, vibrant bar

Минусы: Noise as I wa allocated close to club lounge, another privacy door should be installed;

Плюсы: Everything about this Hotel is exceptional. The service and quality is always beyond any reproach. The location is also perfect.

Минусы: The price is high but you get much more than you pay for.

Плюсы: Staff was fantastic. My room was great, especially considering the rate, although wouldn't have been worth the "full" price....

Плюсы: Spectacular in every way

Минусы: Not being able to stay longer

Плюсы: despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch.

Минусы: gym facilities were modest as was pool, but not a terribly big deal as most hotel gyms have a limited offer.

Плюсы: very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit.

Минусы: not much..

Плюсы: The service was outstanding from the moment we stepped out of our vehicle until the following afternoon when we left. We could not have asked for anything more.

Минусы: There wasn't anything not to like.

Плюсы: Stunning views, huge luxury bathroom with freestanding bath overlooking the city. Very comfortable bed, every comfort provided, even a warm towel when you finished swimming!

Минусы: Bar was quite expensive, but was to be expected

Плюсы: Locations! 2 minutes from South Kensington Underground Station. Easy access by underground and bus.

Минусы: Small Rooms

Плюсы: The location was perfect. Directly across from Tower of London. The staff was friendly. The train is below the building so very convient to rest of city. Room is small but very nice. The color changing shower was a nice touch. We got upgraded to the best view we could ever imagine. The balcony for the bar on 7th floor was great to look out at all the sights.

Плюсы: Modern, crisp, techy, welcoming feel.

Минусы: Loved everything about CitizenM concept.

Плюсы: Breakfast was good. Room was very convenient and comfortable

Минусы: Check in process took long as something went wrong with booking through booking.com. Manual check in not very fast

Плюсы: Design and decor, beds and smart room

Плюсы: Very new, high-tech and clean. Gigantic bed with very nice views. And a nice attic bar.

Минусы: The rooms are quite small for this price, but the space is optimally used. Not recommended for families with children.

Плюсы: The staff were very friendly and helpful. Everything was very clean. Nothing was to much trouble .

Минусы: It was odd that we played bar game on the fri evening and my husband was given the sliders no problem, but when our guest (who was staying in the hotel too) went to play on the sat night he was asked to leave a £10 deposit .

Плюсы: After reading so many reviews I was expecting bit more from this hotel. I felt like its somewhere between 4 star to 4.5 star hotel. I didn't have too many complaints, everything was smooth from check in and out taking only 30 seconds to comfortable beds etc but i think having lived in other 5 star hotels it felt like little bit less than I was desiring for.

Минусы: The room was clean but may be the room layout was not up to my liking. I felt it was darker with less lighting and dark layouts

Плюсы: The hotel was trendy, modern and comfortable. Located only ten minutes walk to Liverpool Street station the location was very easy to get to and handy to bars in Shoreditch. The staff were all incredibly polite and helpful and made the room extra special for my patterns birthday. The room comes with mood lighting, a scent and a Nespresso machine. The aviary rooftop bar has a cool vibe with a DJ at the weekend & great views of London.

Минусы: The bathroom floor looked like it had splashed on it although the rest of the bathroom was spotless.

Минусы: Tvs broken Wifi terrible

Плюсы: Great experience for Christmas 2018 stay while visiting family in London. Will definitely stay again.

Минусы: The concierge put me in a ceappy room cos I didn't dress professional enough.

Плюсы: Location excellent professional friendly staff clean room exactly as requested and comfy bed

Минусы: Not enough tea/coffee/milk in room had to go but not a real big issue

Плюсы: Excellent location

Минусы: Television didn't work and suite is looking tired

Плюсы: The cleanliness of the room was fantastic and the bed was very comfortable.

Плюсы: A lovely hotel. Very nice rooms. Excellent location

Плюсы: Location and the variety of shopping. Location gives easy access to central London via tube or ferry

Минусы: Nothing negative

Плюсы: We were given a room that had a fantastic view over the quay.

Плюсы: Staff very polite and put customers first at all times. Nothing was too much trouble for them. Rooms very comfortable. We pre ordered Breakfast in the room for 9am. Breakfast arrived at 9am on the dot!!!.

Минусы: No Bad Point to report.

Плюсы: Went as a London marathon runner. Made people feel welcome. Nice touch to give out free bananas & water. Clean hotel. Good gym facilities.

Минусы: Slow check in process. Expensive dinner & breakfast. I booked hotel when vat was 15%&my stay was when it was 17.5-hotel charged difference. Thought the hotel as a gesture could have met small cost itself.

Плюсы: Staff were excellent. Hotel very clean and well kept.

Минусы:

Плюсы: view, cleanliness & friendliness of staff

Минусы: absolute nightmare to get to because of road works surrounding the immediate vicinity, however, this isn't so much a negative about the hotel itself. was disappointed we had the choice of either paying an extra £30 to park in the public car park opposite for 2 days or an extra £50 to have it valet parked. we weren't expecting such a high charge.

Плюсы: Location, public areas, staff

Минусы:

Плюсы: Loved the location, the staff, the overall comfort of the hotel. It was perfect. Highly recommend the hotel to anyone wanting to be in the south kensington area.

Плюсы: Great location, staff was excellent.

Минусы: A bit old, but so is most of London, - minor compared to the benefits, it was in good condition given how old building was.

Плюсы: Ultra quiet room. Good bar. Good location

Минусы: Used Kayak to request an early check-in (1 hr) to make a confidential business call. Automessage from hotel "could not commit" to this. Arrived 90 mins early to plead my case, but didn't get access till 10 mins prior to 3pm check-in. In other words, they placed zero priority on this simple ask despite having 4 hrs between departure and check-in. Also requested a room with a desk and accessible outlets, but got a room with no desk at all - and only accessible outlets were under the television, across the room at the head of the bed. Lighting in room was terrible. Very slow service in the restaurant

Плюсы: Really good location walking distance to museums and shopping (Harrod's). Staff were great and accommodating. Love the décor in the lobby and public areas. As a female traveler - bath products are Aromatherapy and the hair dryer has good power. I would stay here next time I am in London.

Минусы: My room was a little small but still very comfortable and clean.

Плюсы: This hotel is so beautiful, amalgam of charming English style with some bold fashion details Hotel rooms are gorgeous, all are renovated, free WiFi, complimentary coffee and tea in the room, good size closet and 24 h room service! Location is tremendous few minutes walk to a shopping area including Harrods mall, there are many restaurants and cafes near by as well, from fancy 5 star French to little local bars, all are great! If you are about explore the city, right on the corner from the hotel there are few museums, Hyde Park and Kensington palace! Safe, clean neighborhood, 3min walk to the South Ken Tube Station, just perfect! I am very happy with the hotel, staff is so friendly and very helpful

Плюсы: Beautiful hotel, excellent staff, great location.

Минусы: The twin bed was a little small.

Плюсы: I loved the location of the hotel. Very close to South Kensington subway which runs directly to Heathrow. The hotel is also close to the Victoria & Albert Museum and the Natural History museum and not far from Hyde Park. I also loved the staff. Very friendly from Veronica at check-in to the help by the bell staff.

Минусы: The room was a little smaller than anticipated and the view from the room was of a building next door...

Плюсы: - turndown service - chocolates on pillows - let me check-in early - helped me secure a taxi for wherever I was going - friendly attentive staff

Плюсы: Perfect location , friendly staff , always our first choice in London.

Плюсы: The staff are so attentive and welcoming. The spa is like an oasis in the hustle and bustle if London

Плюсы: Very friendly staff. Excellent service. Delicious food in the Balcon restaurant. The bar tenders were very knowledgeable. Rooms small but comfortable.

Минусы: Hard to set temperature for the room A/C (control has + and - but does not show temperature).

Плюсы: There are many things that i loved. Amongst it all the location is outstanding. The staff is a ++ The beds are so comfortable Its is just a bliss from a to z

Минусы: It is a bit expensive and my room was more of a regular room than a superior room

Плюсы: We spent 6 nights at the Mondrian with our older kids. The hotel has a great location near the best sights. Great waterfront views. We had drinks at the bars that have great cocktails and views. The rooms very modern with good quality sheets. My kids loves that their was a movie theatre in the hotel. Highly recommend!!

Плюсы: Very modern, great location and friendly staff. Room size was pretty good as well.

Плюсы: Great location, beautiful hotel with a friendly staff

Плюсы: Outstanding hotel in London. Service, room, amenities, restaurants and bars were all excellent. Beautiful view of the Thames. I will definitely stay here on my next trip to London. I can't say enough about our experience at the Mondrian.

Минусы: The only disappointment was one of the concierges seemed inexperienced. She booked us at a very mediocre tea service at a restaurant in London.

Плюсы: The room was lovely - everything you needed and amazing toiletries. The location of the hotel was ideal, a short walk from Southwark or you could walk straight out onto the Southbank. The staff were all delightful and extremely helpful. I'd definitely stay here again.

Плюсы: I loved the layout of the hotel, the amenities are excellent. A beautiful hotel in my favorite part of London.

Плюсы: Great location. The staff was extremely helpful. Had an amazing time.

Плюсы: Everything!

Плюсы: Luxurious rooms with every amenity. Huge range of restaurants and bars. Health and fitness options - loved the 20m indoor pool and hamman. Great staff - friendly, welcoming and efficient. Wonderful renovation with blend of old and new.

Минусы: Despite the number of different restaurants the room service menu is quite limited. Movie selection on in room TV is difficult to browse through. Some areas on our floor (floor 2) had quite a strong "smoked food" smell, assume from the kitchens. Took a bit of fiddling to work out the light switches / dimmers in room.

Плюсы: They thought of everything! They had absolutely every amenity you’d ever want already in the room. The room service was delicious and fast! Honestly, I’ve ordered room service at more hotels than I could ever count and this was some of the best and the quickest.

Минусы: I stayed at the Ned on a Saturday night so the bar/restaurant area downstairs was extremely busy. This in turn caused quite a bit of noise. My room was quite low, so maybe if you have a room on a higher floor the noise won’t be an issue. Honestly, it didn’t bother me one bit, but I wanted to mention it as it might throw some people off guard. They do supply ear plugs in the room.

Плюсы: Service and the personal very nice food very good Aurel & Tabita Musca

Минусы: Will be nice that in price of the hotel to be include free breakfast

Плюсы: I am a Global Member; this is the reason I continue to stay at this gorgeous hotel in a city full of gorgeous hotels.

Плюсы: This hotel is in the best location for theater, restaurants, shopping and art. We were two couples and had the best time.

Минусы: Everything was perfect

Плюсы: Great location. Nice hotel. Concierge always has solid recommendations. Good service. Love the room. Everything is modern with a lot of little touches. USB phone charger at the bed, Bluetooth for your music. I've been here 3 or 4 times and will go back!

Минусы: Currently remodeling. Shower leaked ....

Плюсы: Room was very good. Spa was good. Breakfast was good. Staff very helpful.

Минусы: Slight issue with room not being ready. Was invited to the premier area to have a free drink. However we were left in a room where businessmen were having a meeting and all of the drink sat in locked cabinets so,we couldn't have anything anyway. No-one came back to check on us so we left for the bar.

Плюсы: The quality of staff was a hit or miss. Overall, there were only two staff members who impressed me. The night concierge was incredibly attentive. Although a young man, he was clearly overqualified. The night manager was highly reasonable and particularly helpful when I confronted any problems with my stay. He had very good customer service skills. Another nice element was the provision of fruit every evening. It was a unique and memorable touch. The variety included persimmons, bananas, apples, oranges, and plums. That was very nice. Finally, the room offered outlets adapted for international travelers.

Минусы: The negative element of the stay included the inattentiveness of most staff members. There was a lack of polished professionalism that is instrumental to a quality hotel. It felt like an disjointed operation. As for house keeping, I was unimpressed. The bathroom was not well cleaned, and it appeared the floor towel was repeatedly unchanged. Although the room was constructed with high-end technology, it was poorly integrated. The technology was not particularly easy to use and added little value. The television would not respond to the controller. Further, the television sat above the desk, making use of the desk awkward. Also, there was no light above the desk and no desk lamp. Finally, both the pool and gym were inaccessible at night and early morning. This can be inconvenient for business travelers. Still, the pool was impressive. Overall, I was disappointed and would recommend looking into other hotels, such as Apex (where I had a more pleasant stay during a prior visit).