Отели — Лондон

Плюсы: The service was outstanding from the moment we stepped out of our vehicle until the following afternoon when we left. We could not have asked for anything more.

Минусы: There wasn't anything not to like.

Плюсы: Stunning views, huge luxury bathroom with freestanding bath overlooking the city. Very comfortable bed, every comfort provided, even a warm towel when you finished swimming!

Минусы: Bar was quite expensive, but was to be expected

Плюсы: Spectacular in every way

Минусы: Not being able to stay longer

Плюсы: despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch.

Минусы: gym facilities were modest as was pool, but not a terribly big deal as most hotel gyms have a limited offer.

Плюсы: very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit.

Минусы: not much..

Плюсы: New place, clean big room. Excellent view of the Thames.

Плюсы: Fantastic Hotel Experience! The room, lighting and British-ish decor of the room was just what we were looking for. Everyone in the hotel was friendly, the room luxurious and yet affordable compared to other 5 star hotels nearby (our stay was half the price of other 5 star hotels closer to Buckingham palace and with a kind bed). Centrally located, the Langham was only a 10 minute walk from public transportation and minutes away from a Starbucks. If traveling with an infant, you have access to a refrigerator and can request a crib. LOVED the club room w/ complementary breakfast (6:30-11am) and tea time (2-4pm) was a great treat! Access to two restaurants, a bar and cub room provided many food options. Morning and evening room service was very luxurious. Definitely coming back and recommending.

Минусы: Front entrance does not have a ramp BUT there is a side elevator (important if you have a stroller). The bed we had seemed old as there was a BIG dent from where most guests must've slept (to be fair, most hotels are this way). I know this hotel had a pool, but for some reason I didn't see a sign for it, or perhaps we never noticed it.

Плюсы: Very luxurious, extremely friendly staff and a probably the best breakfast I've ever had at a hotel. We were there for our wedding night and the hotel very kindly upgraded us to an executive suite. The fact the hotel manager had hand-written a (fairly lengthy) congratulations card, and left us some 'congratulations' sweets and cakes was also a very thoughtful touch. Would highly recommend for a treat or anyone looking for a bit of luxury in London.

Плюсы: pool

Минусы: tiny rooms even with upgrade weird hotel layout

Плюсы: Nice staff, vibrant bar

Минусы: Noise as I wa allocated close to club lounge, another privacy door should be installed;

Плюсы: Everything about this Hotel is exceptional. The service and quality is always beyond any reproach. The location is also perfect.

Минусы: The price is high but you get much more than you pay for.

Плюсы: Staff was fantastic. My room was great, especially considering the rate, although wouldn't have been worth the "full" price....

Плюсы: My daughter and I were greeted like we were royalty. Everybody is friendly, efficient and professional. The Ritz is gorgeous and always clean. The servers are very proper and the food was fabulous. I would highly recommend The Ritz, because you will certainly not be disappointed.

Плюсы: Location and service was good

Минусы: Problem with the room it was very small, offered improved room after two days

Плюсы: Everything

Минусы: Being in a smoking floor

Плюсы: Breakfast Room Service (as restaurant was not open before I had to leave).

Минусы: Everything else - courteous, but very unhelpful staff in resolving issues and making guests feel comfortable. Slow service - room not available on time - view from the room was looking at steampipes. One of my most disappointing hotel stays compared to expectations (and I visit London 6-10x annually). Room was old (it was clean) and not up to date for a luxury hotel.

Минусы: Excellent location, great staff

Плюсы: Central location, comfortable large room with large tub and shower, full breakfast, friendly helpful staff

Плюсы: Excellent location with easy access to both Russell Square and Holborn Tube stations. Lots of very good local pubs and eateries and only minutes away from the British Museum. My room was fairly large by English standards with a very nice bathroom and very comfortable bed. An excellent breakfast with a good selection of both cooked and cold items was available and included in the room rate.

Минусы: My stay was short so didn't note any problems whatsoever.

Плюсы: The location was excellent on Russell Square with a Cafe Nero and Pret a Manger next door. The breakfast was excellent and I would highly recommend adding that to your package. The bathrooms were some of the largest I have seen in Europe.

Минусы: The staff at Hotel Russell did not measure up to the overall customer service I experienced in England as a whole. They are less than accommodating to guests who booked through discount websites and treat guests who booked directly with them better. The interior is very dated and needs renovation. My friends room on the first night had a very strong cleaning chemical odor. It was unbearable for them because they have some sensitivities. The hotel was unable to move them to another room and we ended up switching rooms with them. The wifi at this hotel is spotty at best. I would not refuse to stay at this hotel again but I would probably avoid it.

Плюсы: Good location. Historic building with attractive public spaces. Good shower with adequate water pressure.

Минусы: Although my room charges were fully prepaid, the front desk clerk insistent on selling me breakfast, which I did not want, and in putting a 50 pound per day hold on my credit card, even though I said I was not going to use any of the hotel's restaurants. Difficult to get into the room because a large cupboard had been situated directly insider the door, almost blocking the passageway into and out of the room.

Плюсы: I have stayed at Hotel Russell now a number of times, both as a single traveler in a single room, a twin room with my mother, and a double room with my husband. All rooms were comfortable and spacious enough for our needs and comfort. Breakfasts are very good quality too! Staff polite and helpful and location brilliant.

Минусы: I couldn't stay longer!!

Плюсы: Old stile nice people, good food

Минусы: Very very small room, breakfast needs more item

Плюсы: The hotel has an excellent location and a very nice atmosphere. I also enjoyed the restaurant recommendations made by the concierge.

Минусы: The room was a bit noísy (I lived on the second floor).

Плюсы: The size of the Junior suite was wonderful!

Минусы: The room was a little old and had some cracks in the wall joints. They didn't have any pull in area if you arrive by car. We weren't aware of this from the descriptions and had to drive around the area to find a parking garage and then roll our luggage a few blocks to the hotel.

Плюсы: the three consierge gentlemen we spoke to were very helpful

Минусы: Staff maybe might smile. If applicable make sure you get your Harrods voucher. We had to ask even though it was included in our package.

Плюсы: big bathroom and unique decoration of the room.

Минусы: there was no fridge and safe box in the room. there is no concierge most of the time. staff are not professional.

Плюсы: Hotel room was warm and comfortable, as the weekend weather was poor it was nice to get back to an inviting room.

Минусы: Delay in breakfast - although once we got fed it was great.

Плюсы: Что-то особенное выделить не могу

Минусы: было холодно в номере, кондиционер на обогрев не работал, с трудом получили обогреватель. В номере убираются , но сказать, что в номере чисто (особенно в ванной) нельзя.

Плюсы: Само здание отеля и его холла величественно, красиво, напоминает больше дворец, но номер в который поселили был достаточно скромным, с видом на крыши соседних домов, понравились внушительные размеры ванной.

Минусы: Мы выбрали этот отель за 1,5 мес из-за возможности взять с собой ребенка 8 лет без доплаты, за 2 суток до поездки нам сообщили, что за 5 ночей необходимо будет доплатить еще 200ф.за ребенка(((

Плюсы: Очень удобное расположение недалеко от станции метро и британского музея. Персонал дружелюбный. Однако цена за одноместные номера завышена на мой взгляд.

Минусы: В номере ночью очень шумно из-за вентиляции и кондиционеров.

Плюсы: Очень удобное местоположение отеля. Находится в центре города, рядом станция метро, что значительно облегчает и удешевляет передвижение по Лондону.

Плюсы: Расположение отеля очень удобное: рядом станция метро Russell, магазин Tesco и супермаркет. Именно это было причиной остановки в этом отеле второй раз. Очень неплохие затраки.

Минусы: При заселении, как и в прошлый раз, не было номера Twin, хотя при бронировании необходимость этого была указана. В прошлый раз нам на одну ночь предоставили два одноместных номера. В этот раз в номер была поставлена дополнительная кровать (без дополнительной оплаты), но это сделало номер намного теснее и неудобнее. Кроме того, в номере не было мини-бара и не работал кондиционер. Взамен последнее нам принесли вентилятор. И так как наш номер выходил окном во внутренний двор, было очень шумно от работающей вентиляции. При заселении был снят с карты депозит на 25% больше, чем сумма за проживание и не возвращен до сих пор (прошло после выписки уже 20 дней). Не думаю, что ещё раз когда-нибудь захочу остановиться в этом отеле.

Плюсы: The food was excellent, the staff most helpfull.

Минусы: The first room offered was very very poor ,we had to pay extra to get an half decent room

Плюсы: simply the way in which the staff treated us with so much respect, after we had a couple of problems with our room to start with, they showed alot of kindness, booked us into a different hotel for the first night, free of charge, and then upgraded us to a lovely room for our second night stay in london, we felt very well looked after.

Минусы:

Плюсы: The staff are so attentive and welcoming. The spa is like an oasis in the hustle and bustle if London

Плюсы: Very friendly staff. Excellent service. Delicious food in the Balcon restaurant. The bar tenders were very knowledgeable. Rooms small but comfortable.

Минусы: Hard to set temperature for the room A/C (control has + and - but does not show temperature).

Плюсы: There are many things that i loved. Amongst it all the location is outstanding. The staff is a ++ The beds are so comfortable Its is just a bliss from a to z

Минусы: It is a bit expensive and my room was more of a regular room than a superior room

Минусы: Tvs broken Wifi terrible

Плюсы: Great experience for Christmas 2018 stay while visiting family in London. Will definitely stay again.

Плюсы: Loved the location, the staff, the overall comfort of the hotel. It was perfect. Highly recommend the hotel to anyone wanting to be in the south kensington area.

Плюсы: Great location, staff was excellent.

Минусы: A bit old, but so is most of London, - minor compared to the benefits, it was in good condition given how old building was.

Плюсы: Ultra quiet room. Good bar. Good location

Минусы: Used Kayak to request an early check-in (1 hr) to make a confidential business call. Automessage from hotel "could not commit" to this. Arrived 90 mins early to plead my case, but didn't get access till 10 mins prior to 3pm check-in. In other words, they placed zero priority on this simple ask despite having 4 hrs between departure and check-in. Also requested a room with a desk and accessible outlets, but got a room with no desk at all - and only accessible outlets were under the television, across the room at the head of the bed. Lighting in room was terrible. Very slow service in the restaurant

Плюсы: Really good location walking distance to museums and shopping (Harrod's). Staff were great and accommodating. Love the décor in the lobby and public areas. As a female traveler - bath products are Aromatherapy and the hair dryer has good power. I would stay here next time I am in London.

Минусы: My room was a little small but still very comfortable and clean.

Плюсы: This hotel is so beautiful, amalgam of charming English style with some bold fashion details Hotel rooms are gorgeous, all are renovated, free WiFi, complimentary coffee and tea in the room, good size closet and 24 h room service! Location is tremendous few minutes walk to a shopping area including Harrods mall, there are many restaurants and cafes near by as well, from fancy 5 star French to little local bars, all are great! If you are about explore the city, right on the corner from the hotel there are few museums, Hyde Park and Kensington palace! Safe, clean neighborhood, 3min walk to the South Ken Tube Station, just perfect! I am very happy with the hotel, staff is so friendly and very helpful

Плюсы: Beautiful hotel, excellent staff, great location.

Минусы: The twin bed was a little small.

Плюсы: I loved the location of the hotel. Very close to South Kensington subway which runs directly to Heathrow. The hotel is also close to the Victoria & Albert Museum and the Natural History museum and not far from Hyde Park. I also loved the staff. Very friendly from Veronica at check-in to the help by the bell staff.

Минусы: The room was a little smaller than anticipated and the view from the room was of a building next door...

Плюсы: - turndown service - chocolates on pillows - let me check-in early - helped me secure a taxi for wherever I was going - friendly attentive staff

Плюсы: We spent 6 nights at the Mondrian with our older kids. The hotel has a great location near the best sights. Great waterfront views. We had drinks at the bars that have great cocktails and views. The rooms very modern with good quality sheets. My kids loves that their was a movie theatre in the hotel. Highly recommend!!

Плюсы: Very modern, great location and friendly staff. Room size was pretty good as well.

Плюсы: Great location, beautiful hotel with a friendly staff

Плюсы: Outstanding hotel in London. Service, room, amenities, restaurants and bars were all excellent. Beautiful view of the Thames. I will definitely stay here on my next trip to London. I can't say enough about our experience at the Mondrian.

Минусы: The only disappointment was one of the concierges seemed inexperienced. She booked us at a very mediocre tea service at a restaurant in London.

Плюсы: The room was lovely - everything you needed and amazing toiletries. The location of the hotel was ideal, a short walk from Southwark or you could walk straight out onto the Southbank. The staff were all delightful and extremely helpful. I'd definitely stay here again.

Плюсы: I loved the layout of the hotel, the amenities are excellent. A beautiful hotel in my favorite part of London.

Плюсы: Great location. The staff was extremely helpful. Had an amazing time.

Минусы: The concierge put me in a ceappy room cos I didn't dress professional enough.

Плюсы: Location excellent professional friendly staff clean room exactly as requested and comfy bed

Минусы: Not enough tea/coffee/milk in room had to go but not a real big issue

Плюсы: The breakfast was very good. Staff over-the-top friendly and eager to please. Room was quite basic and spartan, but very clean, comfortable and quiet.

Минусы: The ancient pipes whined like sad puppies every time I used the sink, but I got used to it!

Плюсы: The reception people, the room, and the breakfasts were all great.

Минусы: Location is a bit out of the way if you plan on spending lots of time around Mayfair or Knightsbridge, so I ended up spending a ton on taxi. There is subway right around the corner though; but my company wanted to avoid.

Плюсы: Quiet rooms, good air-conditioning, superb buffet breakfast, complimentary wine in lobby from 6:00-9:00 PM, and complimentary non-alcoholic beverages and snacks in room.

Минусы: No swimming pool; hallways with heavy and hard to open double security doors.

Плюсы: The Andaz is in a great location and near the Liverpool St. Underground station. It is very well maintained and the staff were very helpful and accommodating. There was also plenty of staff if you needed assistance or information.

Плюсы: Fantastic best hotel in london

Плюсы: Red headed receptionist let me wait 30 minutes to check in while I had a lomg flight send traveling with my 4 years old son who was sleeping on my shoulder then she forced to upgrade my room for a fee of 60 euro as an option to stay in the hotel otherwise the room is not good and won't fit us even though we said is ok I sleep with my son in a king size bed. Breakfast was ok but stuff spoke bearly English!!!

Плюсы: Great location, nice staffs,

Минусы: Room was close to next building. Sometimes the card key didnt work.

Плюсы: The hotel was elegant without being pretentious. The entire staff, really everyone, were: friendly, knowledgeable, courteous, intelligent, observant and consistently went above expectations. They helped us feel so at home in a new city. The location at Trafalgar Square/Charing Cross was ideal, full access to the city and all of its charms.

Минусы: The room cooler had a weak seal and kept heating rather than cooling if the door wasn't carefully closed. There was minimal storage space for clothing...tiny closet and no drawer space.

Плюсы: The hotel had just the perfect location for us, situated as it was within a 10-minute walk of Leicester Square, Soho, Trafalgar Square, the National Gallery, St Martins-in-the-Field, Covent Garden, The Strand, and so much more. Our room was on the 3rd floor, directly above the entrance to Charing Cross Station and practically overlooking Trafalgar Square. Amazingly, we could hardly ever hear a sound from outside! The windows had great soundproofing, I guess. The only sounds that appeared to get through were when the street musicians played amplified guitars at night, and they seemed to stop at a decent hour so it wasn't all that disruptive. Staff were always friendly and welcoming. The room was comfortable with all modern conveniences including a soothing rainwater shower with plenty of hot water. The complimentary minibar was a nice surprise, too.

Плюсы: I arrived early, 7 am and was able to check into my room straight away. Not the largest room ever, but perfectaly accommodated for single travel. The English breakfast on the first floor is totally worth it! I’d stay here again in a heartbeat.

Плюсы: Near many tourist attractions and two Tube stations, the hotel is in a great spot. The staff was friendly and very helpful. They even let me check into my room when I arrived from my early flight at 9am! The rooms were nice and clean, breakfast was great too.

Плюсы: Wonderful location.

Минусы: No complaints. Would stay again or recommend to others.

Плюсы: Very convenient location. Near everything, tube station at the door. Central London, West end within walking distance.

Минусы: Small room. Has everything you need.

Плюсы: Clean, modern hotel in a central location with large rooms and good amenities. Staff are very friendly, and extremely knowlegeable and helpful with directions and suggestions.

Плюсы: Friendly staff, cleanliness, facilities, location.

Плюсы: Great spot right next to Marylebone station. Rooms were larger than expected. Interior of hotel and winter garden are beautiful. Pool is great, but see below.

Минусы: Pool hours have crazy restrictions for kids. For example, no access on weekends between 10:30 - 18:30!

Плюсы: Great hotel, friendly and helpful staff, clean, well organized, big and comfortable halls, good security, good food, and excellent service.

Минусы: Limited television satellite news channels (no CNN), limited television capabilities or a little bit difficult to find channels especially when one press button number 1. It doesn't recognize the difference between 1 and 11. Also it wasn't easy to find local BBC channels. No channel paper list in the room .

Плюсы: Spacious rooms, luxurious all round, incredible atrium, the most amazing cocktails, stunning decorations, lovely staff, overall amazing experience

Минусы: It’s SO expensive!

Плюсы: Service and the personal very nice food very good Aurel & Tabita Musca

Минусы: Will be nice that in price of the hotel to be include free breakfast

Плюсы: I am a Global Member; this is the reason I continue to stay at this gorgeous hotel in a city full of gorgeous hotels.

Плюсы: This hotel is in the best location for theater, restaurants, shopping and art. We were two couples and had the best time.

Минусы: Everything was perfect

Плюсы: Great location. Nice hotel. Concierge always has solid recommendations. Good service. Love the room. Everything is modern with a lot of little touches. USB phone charger at the bed, Bluetooth for your music. I've been here 3 or 4 times and will go back!

Минусы: Currently remodeling. Shower leaked ....

Плюсы: I find the facilities & staff are most welcoming, friendly & always available. I have been using this London Hotel for many years, in fact when it was called The Royal Lancaster Hotel. I do hope it will revert to that title in the future. Thank you to all for making me feel " @ home" while enjoying my stay.

Плюсы: Staff very good. Felt like a top hotel.

Минусы: Nothing.

Плюсы: Location was convenient and staff were really nice.

Минусы: Free Wi-Fi was really non-existent; at least in our room. Also, TV had only three channels, which we were not informed of on check-in. However the staff was apologetic and offered complimentary full breakfast for the inconvenience.

Плюсы: Location was perfect for us. The onsight eating facilties were very good. All the staff members were courteous and helpful. The rooms were gery comfortable and well tended to.

Минусы: Just like most of the rest of the world, there's too much fast moving traffic everywhere.

Плюсы: Location to nearest tube station. breakfast menu with views over hyde park. locality to my destination at the park Would defo return again.

Минусы: The tv was difficult to use remote. Maybe a simpler version. Room was supposed to be a superior one. I saw no evidence of this. not enough toiletries. Beatutifully decorated in public areas, and toilets by meeting rooms were well furnished with soap & cream etc

Плюсы: Being right above a tube stop and short walk to Hyde park, shops; staff incredibly helpful; room very clean, large, comfortable

Плюсы: Excellent location--right near Paddington and the Central Line tube. Staff extremely friendly and helpful. Hotel restaurant was surprisingly good.

Минусы: Outdated facilities, comfort of bed and room so-so (room smelled like cigarette smoke even though it was a non-smoking floor).

Плюсы: Everything, the friendly and helpful staff, the suite, the location, the food, basically everything!!!

Минусы: How early the construction noise across the building started in the morning, but that's about it.

Плюсы: so much to like: the rooms themselves were lovely, spacious, immaculate, with incredibly comfortable beds. The grounds are gorgeous. Great location - situated between Buckingham Palace & Westminister Abbey & around the corner from the Underground; thus every other part of London within reach. The workout room (gym) had all one would need for great workout, but even better than all else, the INCREDIBLE staff! So professional, friendly, helpful, knowledgeable- in particular the concierge team!

Плюсы: Enjoyed our store and appreciated the beautiful court yard in the hotel as well as the complimentary breakfast. Having stayed at multiple hotels in London, this one was the best value

Плюсы: Wonderful location.

Минусы: Room was not clean, bathroom had mold on walls, stains on carpet. Too noisy, could clearly hear people on room above walking & using restroom.

Плюсы: Loved the staff, loved the room, and over all loved the location and how close it was to the Tube, Buckingham palace and Westminster Abbey.

Минусы: Our room was next to the laundry room so when we slept in we heard them slamming the door continuously

Плюсы: Bedding Staff Room Service Towel warmers Restaurant Concierge

Минусы: The service in the bar was a bit slow. The gym was small - but well appointed

Плюсы: Beautiful! architecture,colours and style. You are made to fill very special when visiting.

Плюсы: The food was delicious! Breakfast consisted of Indian food and your traditional English breakfast. I am a vegan so I was very happy with the Indian food choices. The wait staff at the Hampton Bar was top notch. We never had to wait for anything. All of the staff were friendly and helpful.

Минусы: There was a lot of construction happening across the street when we visited, but that is no fault of the hotel. Our room was not facing the street, so it was not a disruption.

Плюсы: Location location location staff was well I tune with my needs (where to go what to do) and they were very attentive to making my stay comfortable

Плюсы: The hotel was sold out so the room they gave us through Kayak was not so good, a bit tarnished and with warning signs everywhere, We stayed in better rooms in this hotel in the past. They used to give us welcome notes and a fruit basket to thank us for coming back But, this time, no note, not a great room, as if they were indifferent because we had booked through Kayak (with which they are not partner). It was not possible to change for a better room for 4 days. Then, a wonderful attendant, Adriana moved us to a better room for an additional fee. So,we had s a better experience toward the end of the stay. I am a fan of the "free breakfast" which seem to attract a non-business crowd.... As a result, a loyal returning guests get a luck ward welcome.

Плюсы: location, ambiance, service

Плюсы: This hotel offers a welcome change from the big American chain hotels. Although it is part of an Indian chain, it has managed to preserve an old world charm. The Christmas tree in the lobby along with all the comfy couches and the Elle lovely courtyard made it feel very cozy and comfortable.

Минусы: The bathrooms could be a bit bigger but this seems to be a common problem with London hotels in general.

Плюсы: Very attentive and friendly staff. Great restaurants and Spa inside the hotel. Spacious and well equiped rooms. Great location close to Victoria station (ideal when you fly into Gatwick), in walking disctance from the tube, Westminster, St. James' park and Buckingham palace.

Минусы: First room we were given (#352) had a lot of noise from the subway passing underneath, despite the fact that we had explicitly asked for a quiet room! From the second night on we got a very quiet room.

Плюсы: The beds were comfortable and the breakfast was sumptuous

Минусы: The rooms were bit small

Плюсы: Hotel very central for walking to see places of interest, Pimlico felt a safe area, with nice shops and restaurants, we would stay here again. Sadly there are some rough sleepers about, they did not bother us in any way.

Минусы: Nothing

Плюсы: they were very accommodating to our needs. we arrived before there was a room available and they took our luggage and stored it for us and then upgraded our room when we came back several hours later to officially check in. Extremely friendly hotel personnel. lovey décor and enjoyed the lobby bar and wait staff there. we thought our room was very clean and the linens and hygiene products first rate. also very upscale.

Плюсы: they were very nice. gave us a room upgrade and breakfast. vey good value and the room was in good condition. much better than all other hotels I have stayed in in London except the dorchester which is correspondingly expensive!

Плюсы: service

Плюсы: Location - perfect for a London weekend Breakfast was outstanding US outlets Quiet

Минусы: Rooms stunk like death , mild everywhere , beds were gross.

Плюсы: For the price, very good. The room was very small and the wifi signal was poor. Breakfast was okay.

Минусы: TV didnt work, bed uncomfortable, and breakfast was sparse.

Плюсы: Nothing

Минусы: others people underwear on my room, i hate this hotel