Palácio Das Especiarias

Location

They were extremely rude to us. The first night they gave us a room that smelled of humidity and tabacco and the shower was broken. We called the reception because we took a shower and the floor was all wet, a guy came and he said it was not broken that it was just like that!! Next morning, after another complain, they moved us to a better room and discounted half of the price of the first night. However, on the day of the check out we fell asleep and they woke us up at 12.15 PM banging the door saying that if we did not leave the room immediately they would call the police!! We rushed to leave the room and then we asked if we could leave our luggage at the reception since our flight home was at night and they said no!! We just couldn't believe this. We had to go to the hotel next door instead to leave our stuff. They were very kind and helpful at Bairro Alto Hotel. Would recommend to stay here instead!!

The staff was very friendly and the breakfast had good fruit options. The antique house is very nice and they have a piano. It is located in the very center of Lisbon so you can leave your luggage there after check out if you still have time for a short tour before flying back.

The room faced the streets and it was loud. The room had a cabinet installed inside of it which was the bathroom, thus the room was very small and it was hard to take a shower because the shower was not really easy to handle. I had to contact the reception.