Encore At Wynn Las Vegas

You Stole My Money

Nothing give me back my money

Excuse me, your company stole my money and did not let me i to the room because of a technicality, I paid on my card, my girlfriend's name was on the reservation because it asked for a second name, and they said they could not match nor refund me, This is theft, it is a ridiculous policy and I am owed my full refund, I already know the response, "I understand and I'm sorry" like that makes it ok, I need a refund, you should feel ashamed of yourselves, A simple naming issue that can be fixed at any time, Your system is clearly designed to confuse and screw the consumer, Anything less than a 100% refund means you are terrible people who steal money, Thank you, Tyler Parker

NEVER TRUST AMOMA OR KAYAK

Nothing

Our flight was canceled so we could not get to the room and Amoma, which I never heard of and only booked because I trusted Kayak, will not work with us about a credit or refund. I made a mistake trusting these sites to be honest with their business practices. Please learn from my mistake and do not give them your business.

Do not care attitude

We have ordered vegetarian food and found meat in our food. Pool area was not bad, but could have been kept better especially water had lot of accumulation . Lot of cigarette smoke , even if you are not in the casino. It was the worst we have seen anywhere in Vegas