|Популярный аэропорт||Вьентьян – Луанг Прабанг|
Плюсы: The complementary food and drinks were great. Staff were very friendly
Плюсы: Short flight duration.
Минусы: Would have liked to recline
Плюсы: Crew great, seats comfortable
Плюсы: Efficient and easy, good sandwich for only a two hour flight.
Плюсы: Great leg room. On time and flight even arrived early.
Минусы: More comfortable seats
Плюсы: Help from ticketing crews was very helpful.
Минусы: More smiles
Плюсы: No carry-on fees, plenty of available seats.
Минусы: Depart to Laos a little early like 6 in the morning then the plane will be packed with passengers.
Плюсы: Drinks were great and unexpected! Extremely fast boarding!
Плюсы: Excellent flight
Плюсы: On time
Its always great to fly with Laos Airline
Плюсы: We like the service. It doesnt take long for boarding.
Плюсы: Friend and excellent attention to detail.
Food came is prepared boxes of two small sandwiches and water. I
Плюсы: Boarding was quick and efficient helped by the fact that the flight was only 1/3 full. Crew were helpful and polite.
Плюсы: Very kind to passengers
Плюсы: On time flight and decent snack for a short flight
Плюсы: Smooth boarding. On time leaving and arriving. Very Courteous staff
Плюсы: All went smoothly
Плюсы: Easy getting out of town and to the boarding gate.
Плюсы: Nice airline, pleasant staff, clean cabin and comfortable seats.
Минусы: Nice that they provided a snack, but didn't like the mystery meat roll.
Минусы: Not telling you what time they are boarsing and departing
Плюсы: Great service
Минусы: Delay for 3 hrs due Weather
Плюсы: It was perfect. Nothing lacking, nothing wrong. Except the meal that was served in a box contained no information in any language about the contents. I am a vegan but don't think I registered for a vegan meal so was not expecting one. However I looked at the sandwich and it appeared it might be free of meat or eggs or cheese but could not tell and it was not easy to get an answere.
Минусы: No entertainment and usb charging ports not working
Минусы: I don’t think it is a problem of Laos airlines but Vientiane airport’s. The connection was awful. The airport officer took all transfer passenger’s airport to issue new boarding pass to Seoul. I will not do transfer in Vientiane any more.
Плюсы: Три сотрудника аэропорта тщательно вытерли пыль с табло вылетов.
Минусы: Табло вылетов изображает табло вылетов, но никакой информации не дает.
provincial airline with average standard
Плюсы: Small plane with nearly personal attire
Минусы: Good service
Reliable and good service
Плюсы: Laos airline is always on time or ahead of time. When all passengers were on board, the flight could take off ahead of time. That was a plus. For flight overv1 hour, a light sandwich and a small sweet were served along with refreshment. Flight attendants were very courteous and helpful. They helped me with my carry on when I had difficulty going up the tiny stairs. Thank you.
Минусы: Language was good. Staff friendly. All went well. Would use again
Плюсы: The staff was very professional, helpful, and efficient. We were right on time with no problems. The plane was clean and comfortable and we got lunch on an hour flight. We would fly Lao Air again with no hesitation.
Плюсы: Operated by Laos Airlines. On time arrival. Excellent service.
Плюсы: No good
Плюсы: Checking In - Easy and Fast Staff - Spoke some English and business like. Entertainment - Good selection of movies and games.
Минусы: Seats are made for smaller passengers... if you are a larger frame, you will have a tough flight.
Плюсы: It ran smoothly
Quick flight from Luang Prabang to Chiang Mai
Плюсы: Direct flight. Plane was lightly loaded. Check-In was quick. Light meal and drink were served even though the flight was only one hour long.
Минусы: The tight seating
The worst experience EVER - Made us sign a respons
Минусы: Our experience with Lao Airlines was horrible. We book'd a ticket from Vientiane to Colombo via Bangkok.. Everything seemed fine until Lao Airlines staff forced us to sign a paper were it said that if our baggage was lost, they wouldn't assume any responsibilities, because it was a "short connection time". We bought both flights in ONE ticket so we couldn't understand what was happening. At first we denied signing any releases, but then the supervisor took our boarding passes and threw us our luggage, denying us boarding. Not only that happened, we taped everything, so when we decided to sign because we couldn't afford to buy another flight, the supervisor denied us the checkin again, claiming that we HAD TO ERASE THE VIDEO otherwise they wouldn't board us. Worst experience DO NOT fly Lao Air
Плюсы: Nice employees
Really good and quick service. Much better service
Плюсы: Flight was on time. Good snacks
Плюсы: Smooth flight, the landing was a bit bumpy. Nice crew, confusing boarding.
Минусы: The boarding. The staff could have given more information about how to board the plane. You had to walk on the runway.
On time flight and free checked luggage!
Плюсы: -Free checked luggage. -Friendly staff -Flight arrived on time -Receiving checked luggage was swift
Минусы: -the landing was really rough and a bit scary.
Flight Attendants Aloof
Плюсы: The flight was reasonably comfortable and got me to where I wanted to go. The check-in counter employee was polite.
Минусы: The male flight attendant seemed engaged in doing his job, but the two female attendants seemed quite unhappy to be there. One of them used her time away from the customers to put on lipstick and make up in the back of the plane (when getting on the plane, she greeted me with a scowl). The flight was also late in leaving. There was no announcement about this until about 5 minutes after the scheduled departure time. I would give Lao Air a second chance, but no more than that. Given the choice I would definetly choose Bangkok Airlines instead.
Плюсы: Free in-flight snacks and beverages (including beer).
Плюсы: although my trip was only 1 hour, the crew made their time to provide an excellent service, nice food box and nice boarding with a beautiful sunset.
Плюсы: Over is good..
Минусы: Everything is ok we like it ...
Friendly check in
Плюсы: Security was nice, counter was nice, over all is good
Минусы: Female flight attendance was rude. She did not act like she like her job. The attendance was not polite when she speak to the customers. I think they can learn one thing or two from international flight attendance.
Плюсы: Service Interior of Plane On Time!
Good flight. Well kept.
Плюсы: Courteous staff.
Минусы: late arrival.
2 hours late taking off
Плюсы: Once on, the flight was OK.
Минусы: 2 hours late leaving meant we had problems back in hanoi on arrival. The snack was pretty small and tired.
Comfortable flight. Good value
Плюсы: Very well priced compared to Bangkok Airlines. No issues on flight, courteous staff.
Минусы: No entertainment, but to be expected for a regional airline.
Плюсы: Professional courteous crew. On time.
excellent service, even better without delays
Плюсы: Excellent food and very comfortable aircraft. The crew was very kind.
Минусы: My flight from Luang Namtha to Vientiane was delayed by 2.5 hours(on the 2/10/2015). The most frustrating part was that the crew didn't inform us of what was going on.
Плюсы: Очень теплые для пассажиров
Плюсы: На время полета и достойной закуской для короткого перелета
Плюсы: Гладкой посадкой. На время оставив и прибывающих. Очень вежливый персонал
Плюсы: Все прошло гладко
Плюсы: Простой выход из города и к выходу на посадку.
Минусы: Не говорю вам, что время boarsing и уходя