|Популярный аэропорт||Краков Балис – Варшава Аэропорт Фредерика Шопена|
|Основной аэропорт||Варшава Аэропорт Фредерика Шопена|
Минусы: The option to be able to drink enough water.
Минусы: My mother had a food poisoning and needed a lot of water. The crew member at the end refused and told her no more. Since when there is a limit to how much someone can drink water? She had to stay dehydrated because she was dined the option to drink. Just upsetting.
Плюсы: Crew was polite
Плюсы: Nothing to like
Минусы: This Iwa’s very bad experience. Never again will use LOT
Минусы: Never again
Плюсы: Everything was great - service, food, boarding
Минусы: More food choice would be great
Минусы: The worse experience ever. I booked the flight and then they canceled it, i tried changing the dates but the website was giving me an error so i called them, after being on the phone for 2 hr some guy answered who seemed very tired and not thrilled working for LOT. Rood and not helpful, told me to try FB messenger and online changing again. Failed to get a voucher, refund or change the dates online, was still getting an error. on messenger they answered and told me i can get a voucher, i told them i don't want it and after that they stopped replying all together. good thing i got my money back by filing a dispute with my credit cart company.
Минусы: The worse experience ever. I booked the flight and then they canceled it, i tried changing the dates but the website was giving me an error so i called them, after being on the phone for 2 hr some guy answered who seemed very tired and not thrilled working for LOT. Rood and not helpful, told me to try FB messenger and online changing again. Failed to get a voucher, refund or change the dates online, was still getting an error. on messenger they answered and told me i can get a voucher, i told them i don't want it and after that they stopped replying all together. good thing i got my money back by filing a dispute with my CC company.
Плюсы: The seats were very comfortable. The plane was clean and the crew was very friendly.
Плюсы: All is excellent
Плюсы: All was excellent
Плюсы: The crew was very profesional . Our fly was safe and on time.
Минусы: Maybe variety of good movie could be better .
Минусы: To train the flight attendant to do better.
Плюсы: The crew was really great, seats like in any Airbus (I guess better then Boeing)
Минусы: Very old movies as entertainment.
Плюсы: Smooth flight
Плюсы: Never made on plane
Минусы: The company booking was reserved the worse company on the world , couldn't reach them to make a changes , I had to give up my ticket and lost all the money , zero response from their side.
Плюсы: Sit was not comfortable, looks like that airplane was not for long trip.
Минусы: Comfortable seats, screen, usb charger.
Плюсы: New plane, comfortable seats, very nice flight attendants.
Минусы: There is no way to pre-order meals on LOT flights other than calling a Warsaw phone number. Other airlines allow this both during online check-in and at any other time as part of managing your booking.
Минусы: Entertainment system operated intermittently. Headphone jack didn't make good contact with plug, no noise reducing headphones, mediocre food.
Минусы: somebody lost my bag with ski boots, never again with polish air lines,NEVER AGAIN!!!!!!
Минусы: entertainment, comfort
Плюсы: The flight was very late taking off meaning I had to literally run across the airport at Krakow to make my connecting flight to London Heathrow which was over an hour late arriving at Heathrow Airport.
Плюсы: Crew was very professional. USB port to charge your phone or tablet. Nice selection of music from many different eras.
Минусы: No maps on the screen in front of me. Not the best selection of comedy TV shows. No veggie option for Vegans.
Плюсы: My seat didnt have much room in front of me and I really missed the maps option on the TV screen in front of me. I really liked having a USB port so I could charge my phone.
Минусы: Very bad seats
Плюсы: Great crew, clean and comfortable
Минусы: Quality of food could be improved
Плюсы: Efficient and comfortable
Минусы: The quality and choice of food to for more healthy options
Плюсы: Crew. seat. Quality of flight
Минусы: Just keep as is
Минусы: Difficult to imagine
Плюсы: Good food, good service and arrived before schedule.
Плюсы: On time, good service and economy food was better than any other airline I have ever flown.
Плюсы: The crew was great! Was disappointed they gave us a A340 from air Belgium instead of the 787 Dreamliner we were supposed to get.
Минусы: Boarding was tough they made us board a shuttle like the 90’s and go up stairs was really tough with kids and carry ons.
Плюсы: I like that the boarding was delayed mid-way for some unknown reason (thus, the take-off was 15 min delayed), and I was able to get on the plane with my short connection not being the last passenger. :)
Минусы: Food could have been better.
Минусы: The registration could open earlier than two (!) hours before the take-off! Or, at least have more than two representative registering economy class passengers (yes, there was a big and very slow line).
The food could be better than just a McDonald's type apple pie.
Плюсы: From Toronto to Warsaw we flew with Air Belgium even though we paid a ticket for Polish Airlines and everything was horrible. We waited an hour without any explanation before boarding and another hour and half after boarding. The seats were very uncomfortable and there was no leg room. Flight from Warsaw to Belgrade was a lot better, however 2 out of my 3 luggages were lost. Crew on both flights were lovely.
Минусы: I paid for a certain seat before the flight, and at the check-in my seat was changed to a back row. Because of that by the time I was offered the food, there was no choice, only one food (beef) was available. I was unhappy with that!!!!!
The crew tried to solve all the issues on the plane. They were excellent!!!
Минусы: The fly attendant can be nicer
Плюсы: The plane itself is ok. Not expecting too much from economy class.
Минусы: Not much really.
Плюсы: Very good, professional and kind crew. The airline did not submit my request for vegetarian food but one of the crew went out of her way to create an "a la carte" dinner from the first class food.
Минусы: The plane does not have a gate at the Tom Bradley terminal and we had to be bused in. That was too much delay. On top of that, the airline lost one of our luggage. Thank god for insurance!
Плюсы: Short flight everything worked out.
Плюсы: Everything was meh
Минусы: There are other airlines
Плюсы: Boarding was an absolute mess. Seats were uncomfortable. Flight attendants did their jobs, nothing more
Минусы: Just about everything
Плюсы: Flight was serviced by High Fly, which seem to provide temporary replacement services including very old plane with no onboard entertainment.
Минусы: Flight serviced by LOT
Минусы: improve list of movies
Плюсы: crew was good
Минусы: crazy detailed search in goleniów
Плюсы: crew tried to help
Минусы: missed connecting flight to szczecin
Минусы: missed the connecting flight
Плюсы: The fact that we landed safe. Besides this nothing much.
Минусы: Plane on time for the start would be a nice thing. But the list goes...
Минусы: The food was very poor, the staff hardly offer any liquids through out the flight.
Минусы: The flight was long enough that some entertainment, even just the ability to plug in my own device to charge and use would have made the flight better.
Минусы: Boarding was a little less orderly than I am used to, but everything else was great service for the price
Плюсы: All except food
Минусы: Plane was delayed
Плюсы: Very clean. Also, the crew members were so nice.
Минусы: The airplane is to small inside, very limited space.
Плюсы: Japan staff on Narita Airport
Минусы: Poor Warsaw airport.
Минусы: Boarding at LAX was one hour late. And the lines were chaotic and very disorganized.
Минусы: My screen was not working