Картахена: отели в районе Bocagrande

Плюсы: Overall the hotel was beautiful, the staff was helpful & friendly, and the service was very good. The pools & pool bar was by far our favorite place to be.

Минусы: Oddly, we kept having to ask for items in the room to be restocked or replaced; coffee creamer, washcloths.

Плюсы: от аэропорта такси 15-20 минут..отель сначала не понравился... 2 этапа лифтов, рецепция на 12 этаже= и оттуда лифты на другие этажи выше где номера,жили на 32 этаже: включает доступ на клубный этаж со снеками 3 раза в день- без излишеств но приятно...отель хоть в 5 м от моря Пляжа нет! (все пляжи в колумбии общественные) но напротив отеля даже такого нет... это главный минус... нужно пройти 1-2 км до пляжа...Пляж: спокойным вы там не будете ни секунды... я был везде в латинской америке но такого ужаса нет нигде...вернемся к отелю: завтрак ну на 4ку минус можно было лучше...все фрукты на завтраке есть и хорошие...ресторан в отеле 1 неплохой пару раз обедали и ужинали...есть можно...3 бассейна, хороший спортзал... жуткие пробки вечером в старый город.. быстрее дайти пешком за 20 минут(на такси 40 минут с 18.00-21.00) в остальное время без проблем такси 3.5 доллара в аэропорт 7 долларов

Плюсы: The attention was great, everybody is on top of their work and want to make you feel good all the time!

Минусы: I’ll said the wait for elevators is sometimes to long, considering there were not people on, but that is not a big deal...

Плюсы: Everything was great.

Плюсы: The hotel is very good located, around 10 minutes drive to the old city and near to the Port. Incredible sunset from the pools In the 12 and 14 floor. Very clean and size of the room was very confortable. And best of all the staff, very well trained and helpful all the time. Without doubt we will come back to this beautiful city and hotel.

Плюсы: Great location not far from the old town and right on the coast with a great view, friendly staff and a great breakfast.

Минусы: The shower door leaked and it opened outward so the water dripped into the room when you opened it, also one night I decided to watch tv but there was no remote control in the room.

Плюсы: The staff is excellent.the location is very convenient.

Минусы: The bar and food is pricing.

Плюсы: Отель по качеству отличный, бассейн выше всяких похвал. Косметика в номере замечательная, персонал вежливый и отзывчивый

Минусы: Не дали баллы Хайятт, очень странное правило в программе лояльности, что если бронируешь на booking, то пойнты не полагаются, хотя цена была абсолютно такой же, как на официальном сайте (только сразу за вычетом налога)

Плюсы: We only stayed for a short amount of time but for the time that we were there, the staff were welcoming and very helpful. The hotel is located near the public beaches and is surrounded by a bunch of locally owned shops and restaurants. Definitely recommend this place for anyone looking to stay in Cartagena.

Плюсы: Great value for money

Минусы: Breakfast was great , value for money ,friendly staff

Плюсы: Staff was helpful and quite friendly. Breakfast quite nice too.

Минусы: Rooms are very small. If it's two of you no chance to put your all your stuff away. Luck of storage, wardrobe space. If you are a smoker you can only smoke outside the building a bit enjoying as you have a pool on the second floor but you can't smoke there. The sound proofing in the room and the hallways is terrible. Bring ear plugs. Also be careful on the outside tiles at the front of the hotel. If wet VERY slippery. You can get better hotels in the same area for the same price.

Плюсы: Я думаю, что для 4 * могло быть и лучше ... Сами номера не плохие , чистые . Расположение хорошее - близко к морю ! Рядом есть магазины и рестораны ! Персонал нормальный !

Минусы: Вид из окна был не очень ! Интернет в нашей комнате не работал - на 2 просьбу починить - починили ! Завтраки не понравились , очень скудные , мало выбора ! И над кроватью кондиционер , дул прям на нас - заболеть очень просто !

Плюсы: - room looks better than on the pictures - comfy bed, modern shower - 3 minutes walk from Bocagrande beach, one of the nicest beach areas in Cartagena - breakfast was modest but very tasty with fresh fruits, juices and omelette on offer

Минусы: - room was quite small even for one person - no view from the room - staff were friendly but very unprofessional and childish. They were always in a group as the reception and the dining area are shared, they kept laughing and making jokes during breakfast which made some of the guests uncomfortable - you had to ask for coffee top-up during breakfast, the staff were not attentive enough

Плюсы: I loved the staff and very friendly and safe. The pool was over crowded but we weren't there for that. The room was clean spacious and view was amazing. People are friendly and helpful for everything, breakfast, lunch, dinner, spa, and front desk. We would stay again.

Минусы: Only downfall was the pool hours where early and no hot tub and over crowded with children. There should be adult swim 8pm-11pm.

Плюсы: The omlette cook just kept smiling no matter the line. Cindy was so kind to make reservations at restaurants. During check out at 430 am, a to go breakfast was presented. Super location, super service. Hotel also had great beach security.

Плюсы: Location, restaurants, food and rooms.

Минусы: Swimming pool is very small. Next door building is unfinished and therefore this makes a very negative impact on the view.

Плюсы: The hotel is positioned well, with nicely decorated rooms, the view of the sea is nice. The Lobby is poor with mildew and mold odor, I was in the 16 floor, the corridor stinks, there is a permanent smell of burnt frying oil, of fried fish, fried eggs at any given minute of the day. The same bad smell hits you when you go to eat breakfast. If you have allergies or have a bronchial issues you will get sick from this air quality. I will never recommend this hotel to anyone no ever go back there

Плюсы: Very nice room and very clean. Good location on the beach. Nice staff

Плюсы: Gym is good, but machines should be replaced The staff is fantastic!

Минусы: Hotel need to be renovated

Минусы: Not a fan of the breakfast. No microwave in room

Минусы: Вот это я попал так попал... прочитав хорошие отзывы на букинге, забронировал этот отель на 4 ночи. Разочарование абсолютное: начиная от отвратительной уборки в номерах (регулярно находил чёрные длинные волосы в ванной и муравьёв в номере) до хамоватого персонала на рецепции (на каждое мое обращение устало вздыхали, как бы делая мне одолжение, что отвечают). Далее: в номере этого 5-звездочного отеля нет чайника (его отказались принести, когда я обращался на рецепцию); завтрак настолько скудный, что даже во многих 3* отелях он разнообразнее; расположение бассейна спроектировано так, что там в течение дня не бывает солнца - падает тень от высокой стены отеля, которая полностью закрывает бассейн. Отель не только не соответствует 5*, он уступает многим 3* в Бразилии и Аргентине!!! Отвратительно!

Плюсы: Good location close to the beach. The breakfast buffet has a good variation of food. For a hotel, the gym is really nice.

Минусы: The bed in our room was quite hard. The hotel is a five star hotel, but by european standard I don’t think this is a five star hotel, perhaps three. Therefore I don’t think the hotel is really priceworthy.

Плюсы: Location excellent. Comfortable bed. Clean rooms. friendly staff. Hotel pool. Reception changed room to sea facing view.

Минусы: Breakfast could be more varied. Internet a bit slow. Hot water not working at beginning.

Плюсы: Staff were friendly and helpful. Location was close to the beach and many restaurants and groceries

Минусы: Horrible internet. It worked before 7 am but didnt seem to work after that. If you tried to sign in it would give an error about too many users. Toilet seat lid would not stay up even after we asked twice to have it fixed. The lid had to be held up in order to use the toilet which was uncomfortable to say the least. Headboard loose and banging against the wall. We had to stuff a towel behind it to stop it banging on the wall. There were long line ups for hot breakfast when it should have been self serve. Cold tea and coffee

Плюсы: Good value for money if you don't want to pay thru the nose to stay in the old town

Минусы: Facilities are a bit dated and in the want for a renovation, but other than that the hotel is fine

Плюсы: Staff were kind, Awesome location!!

Минусы: The fridge in my room didn’t work , I called two times to report it and it never was swapped or fixed . Price in the pool bar are way too high!

Плюсы: The only thing bad thing is dont use anything from the mini bar they will charge double of the price

Плюсы: Breakfast was good but not a lot of verity, just enough to eat and get on with your day.

Минусы: The WIFI service was horrible. I couldn't read emails or news. The only way to access good internet service was at the pool location

Плюсы: Location is close to beach Very helpful and friendly Short taxi ride into El Centro

Минусы: I arrived few minutes after 1 pm meanwhile i was moving from one side to another side til almost 12 am, the room was not what I reserved, the air condition was not working, the bathroom was big, but not for handicap service

Плюсы: The staff were nice.

Минусы: The AC and elevators didn't work well. We sweated all night long in a sub par room that was overpriced. The staff were accomodating, but building is old and needs lots of system updates (AC & elevators). Definitely not worth what it costs to stay there.

Плюсы: Good location, security and door staff were friendly and helpful.

Минусы: Everything in my bathroom was broken! Other things were breaking left and right. I told staff about it and they didn’t bother to fix it. The room had a poor layout, hard to even find an outlet. Fried he was dirty, couch was old and dirty, bed was as hard as the floor. The front desk is super slow, kept me waiting 30 minutes to check in because they couldn’t find my reservation, lobby is horribly hot, no AC. I’m not sure why it had good ratings on google and other sites. I’m thinking it’s just because they do promotions for good reviews or because they give out free alcohol to the all inclusive buyers.

Плюсы: Water leaks in room. Very unprofessional treat at check in. Elevator must be seen by a technician. It does not stop at 9. And the other one does not work at all.

Минусы: Not a 3 star hotel. Not recommended it Very disappointed.

Плюсы: Nothing

Минусы: Check in process is a disaster and lasted more than 2 hours. Check out process also takes a lot of time and burocracy. No WIFI in rooms. Publicatie arena’s are extremely hot. Air conditioning in room was barely sufficient

Плюсы: Location was great breakfast good . Lots of activities. Right on the beach. Very attentive personnel

Минусы: One of the two elevators was broken and it was easier to walk up and down 6 flights of stairs rather than wait. Room was in need of renovation

Плюсы: Seriously the worst value, I booked it on the pics on booking.com. Airconditioning was kaput. Asked for another room which I got, with airconditioning kaput as well. Elevators are horrible, very long waiting and other elevators broken. Had to go to reception to get soap which was missing in bathroom. This hotel is run as a gettaway for local families. Very strange booking.com advertises this property to locals. Buildings and everything else in desperate need of complete refit.

Минусы: Just about everything. Broken security latch on the room door. Safe loose in closet, not bolted.

Плюсы: Bad staff, particularly security. Horrible beds, dirty and outdated.

Минусы: Charged misterious extra fees. All inclusive food is bad. Rooms are terrible . A total rip off.

Плюсы: Nothing - we will never stay here or at an associated property again, and would strongly recommend anyone from staying here as well

Минусы: Of the last 5 years of 1500+ nights in hotels, I have never encountered a worst place to stay in my life. This is unlike any other property with rules and processes carefully designed to make a guest's experience challenging. 1. Check-in only takes an hour at the front desk, accepting payment usually results in US banks blocking your card due to suspected fraud, and guests can count on another 30 min before room inspection can be complete and a key is obtained 2. Wifi is non-existant 3. There are strange restrictions around where you can move around the hotel as well taking your room towel out of the room (really?) 4. Exercising "discipline," redundant process, and rules requires a lot of monitoring and staff, and the hotel has impressively invested plenty of manpower in that area 5. Oh and don't dare leave your key in your room, it will only take several hours for the hotel to find a locksmith...one would have thought to keep duplicates right? 6. Though it is all-inclusive, the alcohol quality is bound to make you sick and the food is mostly uncooked. Be prepared to eat/drink outside for all 3 meals. I am surprised that the hotel is still up and running. We were a group of 8 who spent most of our time outside the rooms, but whatever moments were at the hotel, were not conducive to a convenient existence.