Каир — отели

Плюсы: Один из лучших отелей Каира

Плюсы: Лучший отель Каира!

Плюсы: The view only

Минусы: The old furniture

Плюсы: Everything specially the staff, they make you feel at home. I would like to specially that the concierge staff for helping me finding my lost mobile at a taxi. That dealt with the problem as it was their own problem, all of them were wonderful.

Минусы: Nothing that I can think about.

Минусы: Spa price was not good to the service provides

Плюсы: Liked basically everything! Staff are amazing too

Минусы: We asked for an ashtray the whole stay, but we didn't get one.

Плюсы: Rooms are good

Минусы: View and hotel facilities

Плюсы: Clean Comfy Great breakfast Cheerful staff

Минусы: 1)Overpriced for what you get 2) very small swimming pool 3) we asked for our room to be prepared for our honeymoon and they did nothing special for us, and even the welcome letter in the room had a different guest name on it.

Плюсы: Mr. Mahmoud kilani and Mr.Hani Faraj are the best. they are very professional and welcoming. They made me love 4seasons hotel Cairo

Плюсы: Location, breakfast options and buffet, seafood Fridays

Минусы: Breakfast not included, no balcony, no Nile view, considering it was off season booking I expected the room to be cheaper with a view, nonetheless I had a wonderful time

Плюсы: The bed was comfortable The view was awesome

Минусы: The security system outside the building there were so bad

Плюсы: Excellent location and staff and rooms

Минусы: Breakfast could be better

Плюсы: Great service great staff in general, many thanks to Mr. Ashraf front desk supervisor. Good breakfast many choices, one of the breakfast restaurant staff Yosef he was very nice he know how to deal with gust, try his food suggestion! you will be immersed. The hotel very Clean you will not find any hotel in this level of cleanliness. The connected mall "the 1st mall" very good and many brands store they have sales! Good for shopping there is banks and ATMs you can exchange your money 24/7 using ATM. in the mall there is good salon for M and F. Also the gourmet cafe and restaurant in side the mall nice. there is pianist start playing piano around 7:30 PM good to have coffee at that time.

Минусы: Very small lobby Some of the services slow Concierge services not very well. They need more training, FS Concierge worldwide better than this you can depend on them. They don't know what is Concierge! They don't know how to find solutions you must tell them what to do, then they MAYBE do it. I put don't disturb sign but some one ring the bell, also I ask call center to DND on calls but i received calls!

Плюсы: Находится рядом с зоопарком, перед входом обязательно металлодетектор и проверка охраной. Чувствуется безопасность. Ресепшен корректен. Но главный плюс, на мой взгляд, наличие русскоговорящего персонала. Дружелюбного и приятного .Оксана, спасибо Вам большое за помощь в экскурсиях и гиде.

Минусы: Бассейн маленький,

Плюсы: Everything

Минусы: The staff I asked for late check out that I will pay for and they were rude and rejecting with no reason

Плюсы: Staff and cleanliness

Минусы: Nothing

Плюсы: extreme happy staff and very helpful

Плюсы: It was a great experience staying in the four seasons, the staff were very attentive, helpful and friendly. It was a beautiful building with amazing facilities which was perfect for our short stay. I definitely recommend checking out their pool area, spa and their 24h Caesars Casino !

Минусы: We had an incident where other guests were smoking in our non-smoking floor, but the hotel management where very prompt in resolving it. They brought us beautiful flowers and chocolates as an apology which was a very nice gesture.

Плюсы: I stayed here many times before and it remains my favorite hotel in Cairo. Everyone is very friendly and helpful, and the premises well kept. The rooms are large, with a very comfortable bed and white fluffy sheets. Something you dream of after a long day out int he city. The bathroom has is well equipped with luxurious toiletries from Locitanne and the Verveine scents. The breakfast is perfect and including local dishes makes it extra special. The location is great and relatively less noisy than other hotels on the Nile.

Минусы: Minor. The housekeeping is not consistent. Every day one thing or the other was missing.

Плюсы: Luxery and hygiene

Плюсы: the short stay we spent at this hotel was lovely due to the high class staff with smiley faces all the time

Минусы: the view is blocked by another building

Плюсы: Подняли бесплатно категорию номера. Прекрасно!

Минусы: The payment method, they asked me to pay in $ then I used my Amex they didn’t Accept it then they charged me in Egypt pound

Плюсы: Staff was very friendly and helpful. The staff at the Spa were fantastic

Плюсы: i loved the view and location, multi services in one place, close to many places i want to visit

Плюсы: The service was absolutely amazing! The staff were friendly and attentive to all our needs. The room was clean and the view was picture perfect! The breakfast buffet had so much variety. I would recommend it to everyone who wishes to visit Cairo.. 10/10!

Плюсы: Location, service of some staff, amenities

Минусы: Prices of alcoholic drinks are ridiculous expensive, some staff service is lousy, check inn and check out take ages!

Плюсы: Best customer service and hospitality with great city views

Минусы: Breakfast ended too soon

Плюсы: Only location

Минусы: Very noisy hotel music till 3 am Old furniture

Плюсы: Прекрасное расположение, вид (чем выше, тем лучше), завтраки очень вкусные (есть все). Бассейн, хамам, сауна- отдельное удовольствие, особенно после целого дня экскурсий.

Минусы: Долго заселяли в первый день/ночь после нашего ночного рейса. Разбирались с заказом через Booking.com, который почему то оказался на одного человека в двухместный номер. Мы были согласны обсуждать детали утром, т к были безумно уставшие, но персонал настаивал....ждали управляющего...

Плюсы: Everything except if you ask staff something they late

Плюсы: Clean and neat

Минусы: It’s a bit too expensive

Плюсы: Nithing

Минусы: Service is very poor when checking out the ask me to pay for mini bar items which I didn’t use and after along discussion the found the mistake from their team , it was really shook to have such thing in a 5 stars hotel

Плюсы: • The location is great and the Nile Panaromic Rooms really does offer beautiful sweeping views of the Nile and city. • The breakfast buffet is the best we've encountered in the area. Great selection and quality. • The property itself offers lovely amenities such as a fitness center, pool overlooking beautiful view, spa, restaurants, and bar. It was nice to relax here on days when we weren't exploring.

Минусы: The communication with staff was unpolished and even unprofessional at times. This isn't like other Sofitels or chains like the Four Seasons where the management team will give you the white glove treatment upon arrival and go above and beyond to cater to your needs. It felt like they were doing the basic minimal effort needed. We also encountered a really awkward ordeal during check out that caused delays to the airport. This is specific to the front desk. The housekeeping and food service staff was very kind and polite. It's a beautiful property and if they invested more in training customer service to be more polished and meet international standards, I would consider this a world class property.

Плюсы: Отзывчивый персонал,хорошие рестораны,СПА и бассейн и вид из него на Нил.

Минусы: Грязная ванная комната(см пжл фото),за две ночи приходилось 3 раза раскодировать ключи,и оплата при check-out 60$ за 3 часа.

Плюсы: Location

Минусы: Facilities and furniture are very old and not maintained well. Bed not comfortable. Breakfast has variety and not tasted.

Плюсы: Отличный завтрак, хороший спортзал, бассейн на улице, чай, кофе, молоко, вода в номере.

Минусы: Печенье к чаю в номере, добавить пару бутылок воды в номер.

Плюсы: Friendly staff and helpful - Interior and food - Mall connected.

Минусы: Food service. Slightly slow in serving food but wouldn't mind afterward as it's very tasty.

Плюсы: Персонал 13.11.18 очень помог решить проблему с моей ошибкой бронирования.

Минусы: Хотелось бы подешевле )))

Плюсы: Every thing

Минусы: Only one thing which was in checking out who’s in the reception and his asked me to return the keycard back, and I told him stayed at this hotel more than five times this year and this first time some body in 5 states hotel asked me that and I used to keep it for my travel memories, and he took it from me.

Минусы: Room service delay...sometimes just coffee or ice...& it’s 40min... Note: sometimes...but overall am 100% satisfies.

Плюсы: Excellent location

Минусы: Old building

Плюсы: Персонал хоть и работал достаточно медленно и забывчиво, но если "рявкнешь" то тут же с трех сторон набегают и мигом все исправляют. Для Египта такая реакция - это неплохо.

Минусы: Везде довольно грязно, особенно туалеты на первом этаже возле буфета (кабинки) и лестница в спа... такое ощущение, что она не мылась недели три. в аэропорту и то лестницы чище. В сьютах есть фен и гладильные доски, но больше всего удивило то, что в обычных страндартных номерах отстутвовал фен, тапочки и гладильная доска, для бизнес отелей 5 звезд такое отношение недопустимо. Бассейн был на ремонте, поэтому оценить качество бассейна. увы, невозможно. Уборка номера проводилась 1 раз в день. Белые носки, конечно, о полов к вечеру уже становились серыми.

Плюсы: The pool was very nice but we couldn’t swim without the proper clothing. They wanted us to go and buy clothing just to swim for our one day stay.

Минусы: The room was old and dated. The carpet was dirty and there was a bad paint smell. Also some of the sockets in the room didn’t work.

Плюсы: Beautiful facility and is connected to the Citystars mall for whatever you would need to buy or eat.

Минусы: A long distance from the city center and Nile.

Минусы: For the cost there were several minor issues that you wouldn't expect e.g. one member of staff ignored us at breakfast, air con extremely noisy and made me feel ill.

Минусы: Номера прокуренные. Здание старое.

Плюсы: Everything else.... especially the quality of food.

Минусы: Cocktails were priced at 325 LE or $30 aud, yet the bartender did not know how to make them and when they were given to us they were terrible! Even the milkshake was sour with the milk they used...

Плюсы: the place is good, has good facilities and good for families

Минусы: we couldn't use the beach to swim because it was reserved by PEPSI for an event.

Плюсы: The breakfasts, the comfortable bed

Минусы: The temperature in the lounges: very cold.

Плюсы: В целом отель соответсвует заявленному уровню. Замечаний нет.

Минусы: Не стандартное поведение для марриотт. посидев в баре, на следующей день получили записку о срочной оплате счета. Мелочь, но не приятно.

Плюсы: Extremely friendly staff, very well organized, sometimes a bit more than needed entrances and exits...etc.

Минусы: Smoking inside the lobby is not a positive indicator at all.

Плюсы: 1) достаточно просторные номера; 2) вкусные и разнообразные завтраки; 3) большая территория

Минусы: 1) сняли с карты залог в размере 400!!! Долларов, о чем нет предупреждений нигде на букинге, когда вернётся-неизвестно. И честно говоря даже не представляю, что там можно унести и съесть на 400 долларов. Минибар - фанта, спрайт и банка пива. 2) номера убитые в хлам. Вся мебель подрана, в ванной плесень и насекомые, бачок еле работает. 3) слышимость адская.

Плюсы: Единственное, что понравилось это персонал у бассейна, персонал кто убирает номера. Это все преимущества .

Минусы: Старый отель, не соответствует 5 звёздам, отсутствует клиентоориентированность, плохая еда, грязные скатерти, мусор в коридорах. Однозначно в Каире есть более достойные отели

Плюсы: Friendly, polite & helpful staff. Tasty breakfast. Fast room service. Comfortable room. Near to major lications like airport, cairo festival city, etc. Quite, cosy with beatiful views. Fast check in. Special thanks to Mirage Cafe manager Mr. Mahmoud and also Mr. Saeid for the exceptional customer experience as well as the extra mile they went for our satisfaction. Truly a 5 star experience.

Минусы: Bath tub was not as clean as it should. Pool location is very far away. Relatively far from downtown and historical attractions.

Плюсы: Facilities good

Минусы: Everything except GM my son 15 age not allowed over 18 only first time I see this policy in my life in hotels

Плюсы: Staff are very friendly and kind

Минусы: The hotel rooms need some upgrade in terms of TV and even the furniture it looks old

Плюсы: Breakfast is great, stuff also good, everything is perfect, using this hotel last 3 years, only I can see it's getting old, other than that, it's great indeed.

Плюсы: we enjoyed our stay there,the breakfast was amazing.

Минусы: they didn't do the birthday greeting as requested..

Плюсы: “Staff are very welcoming, friendly and helpful. Excellent!”

Минусы: hotel charged more than booking.com I paid when check out, I was so surprised by the The difference between the price paid when check out and the price when booking. I paid about 300 USD.

Плюсы: Nothing it’s terrible.

Минусы: Everything this was not a five star facility

Плюсы: everything was perfect staff are kind and friendly room is bright executive floor facilities are excellent

Минусы: to enter the hotel from the main road is a long detour and costs more if you're useing uber

Плюсы: “Staff are very welcoming, friendly and helpful. Excellent!”

Плюсы: view from the corner room on nile river and interior

Минусы: cleaning and food quality

Плюсы: Everything is excellent..

Минусы: but i ask about late check out at 2pm but they said can not the time of check out is 12 i should pay for one more day

Плюсы: The staff was very nice and helpful. Great location you can say it’s very good hotel

Минусы: The Security was needy alwayes need tips if you don't give him tips they Treat you like you are Criminal or thief And the cleaning staff if u don't give him tips .. he will not clean the room with effort .. My room was 1170 and 1172

Плюсы: Breakfast was great. Rooms were comfortable.

Минусы: Smoking in restaurants. Loud music at the pool. Delays/lack of clear communication at check in.

Минусы: Everything is excellent.

Плюсы: Every thing

Плюсы: The location was perfect, the rooms were spacious and the beds were very comfy

Минусы: My toilet was very clean but it had an odour that was a bit off

Плюсы: It was wonderful experience

Плюсы: very friendly staff plus Nice location in big mall citystars

Плюсы: Every thing

Минусы: I have nothing to say

Плюсы: The staff were friendly and welcoming

Минусы: There are no spa nor pools

Плюсы: Nice friendly staffs especially mrs Sara

Минусы: When you stay for Long time , house keeper they do not clean the room like your first few days ,the other thing you will be scanned in and out every time

Плюсы: Great comfortable apartment and location, friendly staff

Плюсы: Location

Минусы: No swimming pool

Плюсы: We picked this hotel because of its location. We were not expecting much. Breakfast is basic but Ok. Our room very large and amazing views. The Receptionist was great, he could not be any nicer. A really cool lad! Thank you!

Минусы: Nothing really negative. It is a guesthouse, so we cannot ask much more to the property. Perhaps a vending machine with drinks and snaks to enjoy the lights pyramids show. Take away available near by.

Плюсы: Great location overlooking the Pyramids and Sphinx. Nice breakfast with fresh omelette. Helpful staff with good English. They have a self serve drink station set up. Highly recommend.

Плюсы: If you looking for a way to experience the pyramids this is the way to do it! Spend the extra cash and get yourself a room with a view of the pyramids, and experience the constant presence of these amazing monuments from the foot of the Giza Necropolous! The rooftop also gives you an elevated view and great photo opportunities!

Минусы: More excursion options with budget prices!

Плюсы: View,clean,curtious staff,very helpful,good breakfast,they all make you feel like family.

Минусы: I am the fussiest person when it comes to hotels,especially the bathroom. I do not have one negative thing to say.

Плюсы: Stayed here for a 1 week. Everything was just great. Great view from a balcony and from rooms. Very friendly owners and staff. Excellent cleaning. Thank you mr Mohammed and mrs Rateeba for your hospitality! Definitely will come back again.

Плюсы: Staff are friendly and useful , nice view from roof top

Минусы: Nothing

Плюсы: I enjoyed my stay very much. From the outside the hotel is being remodeled but inside everything is perfect. My room was big, the bed was comfortable. The breakfast is good, and I had unlimited water, which is great. The staff was very nice to me and they helped me. The view is AMAZING!!!

Минусы: No complaints

Плюсы: Гестхауз расположен прямо напротив египетских пирамид,в трех шагах от главного входа на их территорию.На крыше есть терраса,в 19:00 можно наслаждаться световым шоу сидя на стуле и попивая любимые напитки.Очень чисто,но конечно же пыль садится всюду,потому что это пустыня. -Персонал очень приветлив и отзывчив,идеально разговаривает на английском языке. -Завтрак достаточно сытый (омлет,хлопья,нарезка сыров,круассаны,отворные яйца,местная выпечка,овощи чай кофе(растворимый),вода в бутылках,коробочка сока каждому,банан)

Плюсы: I loved how friendly everyone was- tourists and staff. I also had a front row seat to the pyramids. Couldn’t ask for a better place to stay in.

Минусы: Loved everything.

Плюсы: Прекрасный персонал, приехала рано на поезде из Луксора, покормили завтраком. Все соответствует описанию. До главной кассы, где продают билеты в пирамиды доехала на тук-тук за 10 фунтов. Рекомендую.

Минусы: ничего

Плюсы: Pyramid view on rooftop

Плюсы: The location is perfect, Very close to the pyramid,1 minutes walk to the ticket office . Nice and helpful host , highly recommended!

Минусы: The water of bathroom is not hot enough .

Плюсы: Night Manager is very professional. Highly appreciated

Минусы: The food at the restaurant need to be improved.

Плюсы: Super Convenient, Super Efficient, Super helpful Staff

Минусы: The person at the billing counter on checkout was not very friendly

Плюсы: The location right next to terminal 3

Минусы: Some staff not very welcoming. Extra charges of 30 o/o do not show on advertised room rate. One does not stay automatically connected to WiFi during the stay and has to lock in every few hours.

Плюсы: Always clean, great service and just peaceful. It’s a haven from the normal Cairo noise and frustrations

Минусы: Nothing

Плюсы: Very clean, located in the airport...

Минусы: Nothing

Плюсы: The hotel is perfect for a long layover. Very nice quality.

Плюсы: Удобно переночевать после перелёта, чисто, близко к аэропорту. Тихо. Рекомендую в качестве отдыха после перелёта.

Минусы: Завтрак плохой, совсем не такой, как должен быть в ле меридиен, но и стоит тоже, не дорого. Сняли денег больше, чем было заявлено на букинге, а потом ещё и больше, чем озвучили на ресепшене. Аккуратнее.

Плюсы: Доброжелательность и приятное общение с персоналом

Минусы: Чистота номера - могло бы быть лучше для Le Meridien

Плюсы: Everything, it’s very clean. People are very helpful and very welcoming and friendly.

Минусы: Nothing

Плюсы: Charged me extremely extra more than I was suppose to pay almost 50 % extra

Минусы: The place was extremely busy and crowded and I couldn’t use the pool because I didn’t find a place to set I was disappointed from the service I got

Плюсы: Breakfast,house keeping

Минусы: Check in , they gave me wrong room , I booked airport view but I found it pool view, I tried to call the reception from my room several times but no answer then I went down and they gave me another room but also found it not air port view

Плюсы: I wish to recommend & complement Le Meridien for an outstanding stay & an impeccable Meet & Assist service from a late night flight into Terminal 2. I was also given an unexpected room upgrade and late checkout complimentary as I had a late afternoon flight. The hotel exceeded expectations & I will return & recommend to friends & family.

Плюсы: The staff was super friendly! Samy, Kamal, etc .. they treated us SO well! Room was very clean...air conditioning was incredible. The view was breathtaking! To see the Great Pyramids & Sphinx in person & so close was definitely an experience. The breakfast was SO good! I’m not the biggest fan of tomatoes & I demolished every bit of tomato on my plate.The falafel was fresh & delicious! They also helped plan a surprise for my wife’s birthday prior to us getting there. Our driver Mohamed made trips around the different parts of the city even more enjoyable, good conversation but didn’t overdo it. Good music selections in the car ride as well. Our tour guide was also incredible. Shereen knew so much, took us all over with such knowledge.. beautiful shops, incredible food, friendly & funny. She made us feel like family! We can’t wait to return!

Плюсы: Kamal Ali and the others at the Pyramids View Inn did all they could to make my three day stay a pleasure, and organised a friendly driver (Mohamed Shawky Ali) and knowledgeable guide (Magdy Abu El Saud). The roof terrace overlooks the sphynx and the three pyramids (the entrance to the park is a short, easy walk from the Inn), and gives a great view of the light show, And the hommus was good!

Минусы: The room window was next to the stair to the roof terrace, and so was frosted glass.

Плюсы: The staff at this hotel were excellent. Very welcoming and accomodating. They couldn't help out enough. Wonderful people. The view is simply amazing...you won't get better!

Плюсы: Staff were incredible!! So attentive. In an area where many are trying to scam or hassle you, this hotel is an oasis. Kind and attentive to every possible need. Food (breakfast and dinner) on the rooftop is great as well. We had two rooms (pyramid view, and suite) and both were great.

Плюсы: The staff are great and helpful, we felt very comfortable there I highly recommend this hotel, I just suggest if they renovate the reception area and add more value to it, otherwise everything is perfect there.

Плюсы: Good service Good location

Плюсы: How kind the staff was, and the view of my room was spectacular. The safety around the hotel was nice too.

Минусы: I didn’t like that it smelt like paint/gas, they were doing work around the hotel. BUT my room didn’t have any odors!

Плюсы: Отличный отель за свою цену. Комнаты в хорошем состоянии, уборка ежедневно и качественно. Кондиционер, полотенца, холодильник, тв, шампунь, бутилированная вода все в наличии. Завтрак "вегетарианский" но вполне достаточный. На территории есть вайфай (сигнал хороший, связь очень медленная, на вайбер, почту, карты хватает). Персонал отличный, базовый английский знают все, некоторые немного русский. Отличное расположение, через дом КФС, пиццерия, сувенирный магазин с адекватными ценами, вход на плато Гизы, на крыше отеля площадка с столами, по вечерам отлично видно световое шоу, которое проходит на пирамидах. За два дня до приезда написал на электронную почту, встретили в аэропорту (в аэропорту встречают возле выхода из аэропорта с табличкой отеля, на выходе будет видно толпу встречающих), т.к. был более двух ночей трансфер бесплатный. Экскурсии от отеля дорогие, я брал Саккару+Дахшур+Мемфис.

Плюсы: Staff was very friendly and helpful.

Минусы: It is run down. The entry is dark and dirty. Rooms are old and breaking apart. They are renovating in some areas so the newer rooms will be nice.

Плюсы: Расположение супер! До сфинкса метров 300, вид с террасы и из номера - потрясающий. Мы заказывали номер с видом на достопримечательность, нам дали номер 503 с балконом! Номер: уютный и чистый. Бэкпекерам вообще покажется раем за такую-то цену. Кровать удобная, есть одеяло в пододеяльнике и дополнительно простынка, на случай если под одеялом жарко, 4 подушки. Также в номере есть: мини холодильник с бесплатной водой (если просить - дают каждый день две бутылки), электро чайник, чашки, чай/кофе, две прикроватные тумбочки с торшером, шкаф с тремпелями и сейфом, зеркало с полочкой, столик под зеркалом, беруши. Дают утюг по просьбе. Ванная комната: тесновата, но чисто и ухожено. Имеются: полотенца, фен, пузырьки с гелем для душа/шампунем, несколько рулонов туалетной бумаги, шапочка для душа, зуб.пасты/щёток нет. Завтрак: приносят на подносе, когда поднимаетесь на террасу. Бокал пакетированного сока, чай/кофе по желанию, огурцы, помидоры, 2 йогурта, 4 яйца, сыр, брынза, булки и лепешки, плавленый сырок-халва-масло-джем, 2 фрукта и ещё какие-то жаренные штуки из фритюра (не мясо, что-то вегетарианское). Остатки можно уносить в номер - разрешают. Мяса никого вообще нет. В целом нормально, ни разу не отравились. Но рядом в 2 шагах пицца хат и бургер кинг (запоминайте цены, просите чек - постоянно пытаются обсчитать не в вашу пользу). Напротив отеля вход на площадку для наблюдения за ночным свето-звуковым лазерным шоу (кстати, полнейшая фигня, с балкона хорошо видно), нам не повезло и в одну из ночей местные студенты приехали отмечать выпускной. Мероприятие масштабное - было очень шумно где-то до часу ночи. Пели в микрофон, а по ощущением - прям в уши. И беруши не спасли. Но это к отелю не относится. Экскурсии, такси и прочие доп.услуги за деньги по драконовским ценам. Мы взяли таксиста с маршрутом Отель-каирский музей-цитадель-Отель и за это с нас взяли 500 фунтов (после торга). Убер вышел бы дешевле.

Плюсы: This is the best location in Cairo for the pyramids. You also get a sense of the current day local culture by staying here. All the people were so genuinely kind and thoughtful.

Плюсы: The view is great

Минусы: power went off, you need to have your own generator The staff were good , but need to wear a uniform I personally did not know weather staff or guest. Breakfast was generous but not the best quality bread

Плюсы: Everything was great from the staff to facilities to the Spa... Special thanks to Gafaar at the front desk ☺️

Минусы: The hotel pool/ kids pool access is not wheelchair/stroller friendly

Плюсы: Massage, lobby, swimming pool

Минусы: Cleaness

Плюсы: Nice location. Comfort room. Good, clean facilities.

Минусы: Check in/out shall be faster. Price shall include all taxes & services.

Плюсы: It’s fine well placed

Минусы: The bathroom is in a bad situation not at the level of 5 stars hotel

Плюсы: Очень вкусные завтраки, большой выбор еды, не просто разные блюда из яиц. Хороший выбор фруктов, есть стол для вегетарианцев, глютенфри, суши:)

Минусы: Почему то сделали перерасчёт в египетских фунтах и надо было заплатить разницу из за курса! Хотя иностранцы должны платит в долларах

Плюсы: Location and staff very good

Минусы: The pool is very cold all the time and they didn't inform us the car parking is paid

Плюсы: В целом отель удобный, с большими номерами, балконами, ухоженной территорией.

Минусы: В нем есть какая-то казенность, цены явно завышены. Стоимость завтрака (как правило, в цену номера не включенная), немыслимая - 20 USD с человека. Но самый большой недостаток - это расположение. Отель стоит посреди ничего. Ближайший магазин в 3-х км. Казалось бы близко. Доехать до него, действительно, просто. Но вернуться........ Приходиться разворачиваться по немыслимым дорогам, стоять в бесконечных пробках, гудках со всех сторон. До центра доехать большая проблема. Кругом одни строящиеся или уже построенные виллы и автомобильная дорога. Получается, что можно сидеть только в отеле.

Плюсы: Outdated room poor service not expected to higher standard. Lobby nice

Минусы: Out dated room . Can see war and tear

Плюсы: All things is good

Минусы: Nothing

Плюсы: room had direct access to pool area. great breakfast, very supportive staff. rooms are bit, bathrooms well equipped. all in all, a quiet oasis once you enter the premises. Spa was absolutely superb.

Минусы: music at the pool area was too loud and aggressive, the entire hotel could use a few more decorations as it comes across as a bit cold.

Плюсы: the receptionists are fast, professional and very helpful

Минусы: nothing

Плюсы: Very bad hotel

Минусы: Change the rate for me

Минусы: smell.of smoke and level of cleanliness

Плюсы: Nothing

Минусы: Nothing

Плюсы: I liked the politeness of the staff, especially the room service lady that took my order and Nivene at the reception desk. Also, the wifi was good.

Минусы: Music started playing in my room at 8:40 am and woke me up. It took me a while to realize it came from the ceiling. But when I called to ask them to turn it off they did.

Плюсы: Nothing

Минусы: My disappointment begin in the check in, where I discover that there is two building and the one on the site is very very old, they offered me other room with higher rate which was acceptable but still not well finished, I knew that this hotel is managed by the army and the employee did NOT really care about the customers. Then they ask me to sign a paper that The hotel didnt allow food or drinks from out side, so there is nothing around the hotel you have to eat from them no matter u like or not. I went out to finish the day, when I Came back it was the shock there was a wedding ceremony which is fine, but you ca NOT imagine the sound of the celebration, I could NOT sleep until they finished. Over all it was a bad experience that I would not like to live it again.

Плюсы: very good / location is great.

Минусы: the cleaning of the rooms needs improvement.

Минусы: Nothing

Плюсы: Good

Минусы: Good

Плюсы: The place is spacious

Минусы: 1. I carried my luggage once check in 2. They prevented us from main reception hall as there was governmental conference

Плюсы: Отель больше подходит для летнего отдыха, нежели для деловых целей

Минусы: Огромная территория с несколькими корпусами. На завтрак приходилось ходить в другой корпус, что требовало утром большего времени. Останавливались в январе номера холодные, не отпаивались. Персонал на ресепшене медлительный, оформление и заселение в номер заняло около 40 мин

Плюсы: beautiful property, Victorian style, nice landscaping, decent food, has a lot of facilities: cinema, bowling, billiards, tennis ... you name it.

Минусы: its run by the military and it is in the middle of a big military complex, there is a big list of stuff that you cannot do and that even includes taking pictures! and the staff attitude is ..... military!!! the rate for foreigners is outrageously expensive also.

Плюсы: Every thing

Плюсы: this hotel has every thing of services needed for traveler completely good

Плюсы: Abanoub staff reception

Плюсы: The weather was good, location and facilities. I would recommend it for everyone looking for real 5 stars hotel.

Минусы: The noise from the Disco the whole night till 8 am in the morning.

Плюсы: The hotel was so noisy that we couldn’t sleep in the night time because of the noise coming out from the casino internally and the street noise externally Now i can understand the building doesn’t have sound isolation window to avoid the external noise and the priority is for the casino attendance guests as they can enjoy the music But for families better to go other hotel where they can relax and enjoy the calm and can sleep easily with their child My self will not evr think to go there again and never recommend to family

Плюсы: Everything was great..

Плюсы: Multiple facilities, restaurants, lounges, etc.

Минусы: No added value for residents to enter and book in hotel restaurants,residents are considered as normal guests in terms of booking and minimum spend etc. Services didn’t meet expectations: 1- Luggage took long time (1 hour) to be transferred to the room, also the same during check-out. 2- The room doesn’t have can-opener. 3- I booked one deluxe room and one premiere, there was no difference at all between the rooms in terms of furniture, size, and service. The only difference is that they were in different floors.

Плюсы: The location

Минусы: Lots of prostitution

Плюсы: Everything lol

Минусы: Breakfast I didn't like to much but I didn't choose this hotel for the breakfast so I won't knock any points of because of it. I enjoyed everything about this hotel. Now the traffic anywhere is the worst lol but a great stay here.

Плюсы: Customer service was amazing!!!!! Facilities phenomenal.

Минусы: WiFi sometimes goes in and out. But was still able to connect to internet.

Плюсы: Второй раз в этом отеле, все прекрасно, чисто, красиво и оперативно. В суши ресторане оч вкусные суши, на удивление т.к в египте они вообще не очень. Молодцы, так держать

Минусы: Worst concierge ever !!!

Плюсы: Замечательный отель! С учетом того, что находится на улицах Египта, заходя внутрь, попадаешь в рай:) Персонал очень услужлив и вежлив. Еда вкусная и качественная. Номера удобные и вместительные. Уборку делают очень хорошо.

Плюсы: Отличный бассейн, рестораны (особенно понравился Романов), приятный интерьер номеров и отеля.

Минусы: Слишком много не очень квалифицированных trainee в персонале отеля такого класса

Плюсы: Almost every thing specially the pool

Минусы: The bed sheet not clean !!

Плюсы: Reception staff: Mohamad Osama,Hatem Alrawee, Batool,Karlos,Toaa. Transportation:Fadee. House keeping:Amr

Минусы: AC system only cold there is no heating dusty room no proper orientation for essential tools and equipment to be used inside the room (like AC for example) or navigating to room. no tooth brush nor hair brush reception did not answer fast, and sometimes never!

Плюсы: Hotel facility

Минусы: Perfect photos about the hotel on booking, real is different, not clean, furnitures in the rooms are overused, lighting in the toilets are extremely poor, room and toilet cleaning also very poor, AC Control is a disaster.

Плюсы: The breakfast buffet was excellent. We were upgraded to a suite which was great. The place is very clean and the staff was friendly.

Минусы: The only thing we did not like was the time it took to get our food one evening. We waited almost an hour and no drinks either.

Минусы: The ground all around the pool is not clean enough

Плюсы: Everything is perfect

Минусы: Nothing

Плюсы: Location and the facilities

Минусы: Room services was so poor and the staff on the respation not qualified need to be trained how to deal with guest

Плюсы: Отличный отель

Плюсы: every thing was perfect

Минусы: the crew i the reception was sooooooooo bad

Плюсы: Nothing

Минусы: Not clean as 5stars

Плюсы: I give this hotel 10 out of 10

Плюсы: Everything

Минусы: Nothing

Плюсы: Everything

Минусы: Nothing

Плюсы: Good bed and good breakfast

Минусы: The price is overestimated for the hotel.

Плюсы: I like the hotel and the room. The employees in the hotel were friendly and ready to help. Very nice place for relaxing and forget the life pressure.

Плюсы: Great stuff, specially Mr. Hany Gad, the desk manager. Thanks for everything.

Плюсы: I like everything in the hotel I like the friendly staff especially Mr.Hany Gad who was always ready to make all the guests very happy and satisfied He is following up with any request to be sure it’s done correctly and in a perfect way he is really a model of how a hotel staff should be

Плюсы: Clean Room view is very good

Минусы: Car parking service Hotel not allowing burkini swimming wear to use pool !!!!!!! Breakfast is good but repeated every day make you boring Breakfast being uncomfortable will hotel gust conference in morning

Плюсы: The stuff are so friendly specially miss israa in reservations and Mr. Hany gad as well The place is clean and the pool view is wonderful

Плюсы: breakfast and location were very nice, the view is amazing and the facilities are very nice. it's like a palace from the inside.

Плюсы: Всё.

Плюсы: Безопасность, вежливость и цена ок

Минусы: Староватый отель

Плюсы: Bathroom had both bath and shower separately, large shower, lots of hot water and good power in the shower, great breakfast, well worth paying the extra for. Spacious room, great staff couldn't do enough to help us.

Минусы: Out of town location so not great if you're wanting to explore cairo but good hotel for weekend break away from the city or a stay close to the airport. Poor quality duvet and pillows.

Плюсы: Недёшево. Но пристойно.

Плюсы: Понравилась возможность заказать бесплатный трансфер в аэропорт, просто позвоните за сутки до заселения на ресепшн, назовите номер рейса и время прибытия, все организуют. По прибытию встретили в аэропорту, помогли оформить визы (25$ с человека), провели к прохождению паспортного контроля практически без очереди. В отеле персонал отзывчивый, всегда спросят, все ли хорошо и чем могут быть полезны. Номера отличные: новая мебель, в целом убраны хорошо. Завтраки и ужины на троечку, но на качестве отдыха это не отразилось. Бассейн чистый, но неглубокий: максимальная глубина около 1,4м.

Минусы: При заказе экскурсий на ресепшн и вообще любых операций с деньгами-проверяйте курс валют и сдачу! Попытался обмануть работник на ресепшене, но моя привычка всегда проверять сдачу сыграла своё дело. Жалобу писать не стали, хотя надо было.

Плюсы: Staff was very friendly and helpful

Минусы: Room was not clean , room service slow response

Плюсы: Quite easy nice working hours of external pool

Минусы: Long time for airport shuttle bus

Плюсы: Everything else is excellent at Renaissance Mirage City Cairo

Минусы: Their policy of collecting money in advance for bar, restaurant and other expenses is absurd

Минусы: This hotel has no heart. Staff is not very friendly and very bureaucratic.

Плюсы: The other nights in a kingsize bed

Минусы: My first nighr on a small bed and no balcony

Плюсы: Great pool! Feels really safe and secure without being over bearing. Great value

Плюсы: Staff is very attentive, pool is amazing, Tasty French fries and breakfast, beautiful property

Минусы: Music by the pool wasn’t that great, should consider dj

Минусы: I have reserved this hotel from August 28 to September 6. However, I stayed from August 28 to September 1st and then checked out at that date. At that point the hotel had deducted the whole amount from my card already! They told me the amount would be returned to my card in one week. Until now I am waiting, they didn’t refund anything yet. Please, address my concern as soon as possible as this isn’t acceptable at all and would highly affect the reputation of booking and I would like explanation and compensation for what happened.

Плюсы: Clean

Минусы: Sounds can be heard between rooms.