Расстояние до центра города
Расстояние до аэропорта
Very comfortable bed, lovely staff
Upgrade to suite. Room was clean and well equipped. Staff is friendly. Direct next to the biggest shopping complex in the Middle East.
Noise from the traffic. Breakfast is good and big variety, but overpriced.
Proximity to mall
Not all the staff are that helpful
Hotel is good and nice and they give you free bottle of water inside the room and as well WiFi internet connection was working without any charge.
From the windows, even if at 7th floor, it was really clear the noise of the street, horn and cars. In Cairo everybody is horning. As well the breackfast it was quite expensive (approx €15) but really nice and good quality. Fresh juces from orange, melon and pinepple
the hotail staff and the location
The rooms are clean and comfortable. The location is great for my business.
Gates Trade company in Nasr City, is the one that offers me this Hotel. Every time in the check out the Staff try to take the booking money from me, when I tell them its paid, they then ask me for the breakfast money. I then tell them Its also paid, then they say Ok sorry. The last time I paid the breakfast money, then Gates told me they had already paid it for me. They are either stupid and not proffesional or they are thiefs. Sorry but it only happens in Holiday in City stars, never in Sonesta or Sheraton, why?
the welcoming by the night staff on duty, very friendly and accomodating.
Yes, your office staff that insisted that I had to leave the hotel the 3rd night as they were overbooked and only had me down for 2 nights instead of 3 nights booked. Very inconvenient as I had to interupt my important meeting to contact UK to prove that my booking was actually 3 nights - your staff should have checked and triple checked before they came to interupt me! Of course my booking was correct and your staff incorrect, unacceptable really!
Staff were extremely polite and receptive
nothing except the location
The staff are poorly trained, don't know anything about their hotel services, treats the guest as a thief until poove otherwise, always in rush react before they understand what you want and take decisions on your behalf as if you are prevert
The facilities and the accessories inside the room are standard and complete and clean
They promise to fix the internet connection quickly but they didn't.
The food and facilities
Holiday Inn Cairo Citystars расположен в районе Наср-Сити, Каир. Отель City Stars находится в 1 мин. езды на автомобиле, а Египетский президентский дворец — в 7 мин. езды. Для удобства гостей предоставляется следующее: бесплатный (проводной) доступ в интернет, бизнес-центр и прокат автомобилей представительского класса. Предоставляется самостоятельная парковка (за дополнительную плату).
на основе 872 отзывов
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