Отзывы туристов
Общий рейтинг
7,7
Хорошо
На основе 3 595 отзывов
Посадка
7,9
Комфорт
7,6
Экипаж
8,4
Развлечения
7,2
Питание
7,4
Поиск дешевых авиабилетов – KLM
Туда и обратно
Эконом
KLM – главное
| Код ИАТА | KL |
|---|---|
| Маршруты | 353 |
| Популярный аэропорт | Амстердам Схипхол – Амстердам Схипхол |
| Аэропорты | 140 |
| Основной аэропорт | Амстердам Схипхол |
Последние отзывы
Оценка клиентов
384
294
167
72
62
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2,0
Минусы: KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)
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2,0
Минусы: The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken...
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10,0
Плюсы: The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!
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10,0
Плюсы: Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on.
Минусы: Nothing
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10,0
Минусы: Very nice crew and great food
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10,0
Плюсы: Very nice airplane and pleasant crew
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8,0
Плюсы: Overall a nice and good flight
Минусы: Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting...
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6,8
Плюсы: Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness.
Минусы: Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili.
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6,8
Плюсы: The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great.
Минусы: The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes.
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8,3
Плюсы: Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep
Минусы: Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight.
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10,0
Плюсы: Yes
Минусы: Nothing. Flight was amazing
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10,0
Плюсы: Perfect
Минусы: Nothing. Flight was amazing
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9,6
Плюсы: The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into
Минусы: Nothing,just the seats. Cleanliness was perfect
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10,0
Плюсы: The plane size & comfort was excellent. The staff were very friendly
Минусы: N/A
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4,6
Плюсы: Crew is excellent, polite and personal!
Минусы: Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good.
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6,0
Минусы: Bigger seats the new ones are way to narrow
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10,0
Минусы: Klm is the best, even on a 40min they served small breakfast.
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8,0
Плюсы: Terrific hot breakfast in bus. class
Минусы: Window did not darken like the others.
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10,0
Плюсы: Everything perfect and arrive to destination on perfect time.
Минусы: All positive.
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9,6
Плюсы: Comfort
Минусы: Wifi on klm
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9,6
Плюсы: Comfort
Минусы: Internet
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10,0
Puntual
Плюсы: The plane ✈️ itself the attendants . The entertainment on board. Really great
Минусы: Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best.
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8,0
Минусы: Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew.
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8,0
Плюсы: The crew was very kind
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8,4
Минусы: It's KLM. What else do you need to know.
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6,6
Плюсы: Services is good .
Минусы: Food can be better
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8,6
Минусы: The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!
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5,6
Wifi
Минусы: When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry.
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4,6
Плюсы: Nothing
Минусы: Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again
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6,0
Плюсы: Nice crew, good food.
Минусы: Both bathroom were not working in business class area.
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7,6
Плюсы: Information sharing by pilots and crew. Economy class leg room is good.
Минусы: All good up to the level
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7,6
Плюсы: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.
Минусы: I flew economy and all was good and appropriate to the level.
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6,6
Плюсы: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!
Минусы: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM
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5,2
Плюсы: Decent price for economy comfort seat, 4A.
Минусы: The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate..
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5,0
Плюсы: The crew was professional & friendly
Минусы: Food was terrible honestly, entertainment system didn't work on 1st flight.
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10,0
Плюсы: Klm's consistantly high standards in everything they do.
Минусы: Nothing
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7,6
Плюсы: Great atmosphere, crew was excellent!
Минусы: I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone.
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6,0
Плюсы: Crew were excellent
Минусы: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.
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9,0
Плюсы: Confort and kindness
Минусы: It was too cold
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8,6
Минусы: Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough.
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10,0
Плюсы: Impressive service... amazing crew, very friendly and professional
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8,0
Плюсы: Muslim food
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8,0
Минусы: When its rain we shouldn’t walk to the air plain
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7,0
Плюсы: Crew good and seat OK but not exceptional for business class
Минусы: Food was average - main course could have been better. Range of movies ok but not great
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10,0
Минусы: Still don’t have my luggage yet
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10,0
Плюсы: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.
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10,0
Минусы: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great
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8,8
Плюсы: I was sorted on Row 3 and the drapes kept hitting the back of my head.
Минусы: Move the drapes a few more inches back.
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9,6
Плюсы: KLM are our airline of choice. A great full-service carrier with impecable standards.
Минусы: Nothing
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4,6
Плюсы: Flight was on time.
Минусы: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.
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10,0
Плюсы: Professional crew. Good simple check in.
Минусы: Nothing.
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5,3
Минусы: All of the less than good, obvious!
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8,0
Плюсы: The crew.
Минусы: The time between flights.
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6,3
Плюсы: The socks offered in business were comfortable and nice looking. The red wine was good.
Минусы: The food was just average and the seat not too comfortable
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2,0
Минусы: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,
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10,0
Плюсы: Loved the smooth ride.
Минусы: Bathroom was pretty nasty
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10,0
Плюсы: Almost everything, especially the crew.
Минусы: Don’t feel like anything should be better to be honest
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8,0
Плюсы: The crews were pretty great!
Минусы: The regulating of the temperature.
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6,4
Плюсы: The crew tried to be helpful but were equally frustrated with the ground crew.
Минусы: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed
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8,4
Плюсы: Usual faultless KLM experience
Минусы: Nothing.
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Статус рейса
KLM — карта маршрутов
KLM – популярные аэропорты
- Аэропорт Амстердам Схипхол (AMS)
- Аэропорт Лондон Хитроу (LHR)
- Аэропорт Копенгаген (CPH)
- Аэропорт Париж Шарль-де-Голль (CDG)
- Аэропорт Стокгольм Арланда (ARN)
- Аэропорт Барселона — Эль-Прат (BCN)
- Аэропорт Мадрид Барахас (MAD)
- Аэропорт Рим Фьюмичино (да Винчи) (FCO)
- Аэропорт Мюнхен Франц Штраус (MUC)
- Аэропорт Манчестер (MAN)
- Аэропорт Эдинбург Турнхауз (EDI)
- Аэропорт Будапешт Ферихеги (BUD)
- Аэропорт Вена Швехат (VIE)
- Аэропорт Цюрих (ZRH)
- Аэропорт Бирмингем (BHX)
Контакты KLM
- KL Код ИАТА
- +7 495 411 77 66 Позвонить
- klm.com Посетить
KLM: правила отмены бронирований
По мере того, как меняется ситуация с COVID-19, авиакомпания KLM также регулярно корректирует свою политику. Чтобы узнать текущие правила отмены бронирования компании KLM, пожалуйста, свяжитесь с ее службой поддержки напрямую. Последние данные об условиях изменения бронирований и неустойках можно посмотреть в разделе Информация для пассажиров а/к KLM.
Информация о статусе рейса, его отмене и задержке предоставляется Flightstats.com. Данные Flightstats могут не всегда быть точными. Обязательно сверяйте полученную информацию непосредственно с данными авиакомпании.