African Pride Melrose Arch Hotel, Autograph Collection

The hotel design is beautiful, and the room was very inviting. The food in the main dining room is excellent. The staff is very friendly and welcoming. It's a beautiful place to stay.

The hotel says it's truly 'hip' but I didn't see any evidence of environmentally friendly practices that I think of as being hip. For example all linens are white; there's no message in the room as there are in many nice hotels about re-using towels if you choose. Also, for a hotel labelled "african pride' and hip, i would have liked to see more African elements incorporated into the textiles, linens, towels, paintings. The emphasis on luxury to me often over-ruled the hipness. Breakfast should be included, as it is at many other fine hotels. And for a business hotel, the internet was down on the computers in the business center for a day and a half at the business center. Some things didn't get restocked in the room each day.

absolutely NOTHING!!!

the check in was ridiculous.they gave me the key to a room that someone was already staying in, and i entered this woman's room to her shock at 2.00 am.the rooms are badly designed.the amenities in the bathroom are terrible.the room was extremely cold.this hotel for the money,is a complete waste, and the African managers and staff are not educated to be running this now very bad hotel.

The amazing decor and lighting effects. Excellence of service. Ambiance of "library lounge". Internet connectivity. Central position.

Duvets are too warm, need a cotton blanket as an alternative. T.V. reception poor quality. Restaurant menu too fancy.