|Популярный аэропорт||Джакарта Сокарно-Хатта – Макассар Хасанудин|
|Основной аэропорт||Джакарта Сокарно-Хатта|
Плюсы: Comfortable seats
Минусы: Cabin was very warm for a long time. Boarding could be more organized. Food - fish for main fish and tuna salad. I like fish, but really?
Плюсы: The seat was comfortable enough.
Минусы: Boarding is disorganized. Food wasn’t heated properly so the fish just had coagulated oil coating it.
Плюсы: Departure and arrival on time. Pleasant, attractive and efficient crew. Decent choice of entertainment for domestic flight. Baggage delivered after only 15 minutes of arrival at baggage belt. Overall great!
Минусы: Passengers push from the back to leave the aircraft and don't like to allow you to enter the exit line so you also have to push your way in. Very rude and sad most travelers are so impolite.
Плюсы: Everything was on time.
Минусы: Entertainment and especially food
Плюсы: Crew pelayanan bagus
Минусы: TV nya mati. Turun di tengah parkiran, naik bis.
Плюсы: Crew is professional
Минусы: The interior in the air craft need seriously to be refreshed.
Минусы: I had gotten two tickets.I didn't book two tickets for one
trip.Please give me back my money.
Плюсы: The plane was 3 +3 so it was small. The flight crew were sweet.
Минусы: The movies were limited,. There was no vegetarian option, only meat. The food was pretty basic and pretty bland.
Плюсы: Crew was great
Плюсы: The crew did a great job, seats were ok
Минусы: the food was not eatable
Минусы: Flight departed one hour late due to late arrival. There should have been more information updates provided to waiting passengers at the airport.
Плюсы: Flight was just 10 minutes late so not bad. Smooth flight with courteous flight crew and attractive flight attendants. Great choice of in flight films. Watched 2!
Плюсы: Crew was better
Минусы: Improve food quality. Garuda is moving backward in quality of food.
Минусы: Food can be better.
Минусы: It's impossible to contact them to arrange infant seats, their HK office phone number rings out and isn't manned and the other country offices keep on redirecting our queries there. They also changed and cancelled our flights 6 times.
Плюсы: Crews are friendly
Минусы: Delays should be reduced
Плюсы: Food was nice
Минусы: Small plane, crew did not help with trouble lifting putting bag in overhead compartpent (almost fell on heads), passengers with children and elderlies were not boarded first though blasted on speakers at start of boarding at gate.
Плюсы: Big plane, excellent entertainment on seat, excellent food, nice crews.
Минусы: Passengers with children & elderlies should be boarded first for priority, for strict implementation.
Минусы: Flight GA321 was delayed in Surabaya for almost 3 hours. We came as transit passengers from Denpasar to Jakarta as our final destination and stranded in Juanda airport.
Плюсы: Crew was good on flight and food was delicious.
Минусы: Weather delays but worst was that crew staff couldn’t notify us of times. Caused me to miss work today and had 2 major delays to and from
Минусы: It was ok
Плюсы: The snacks, staffs and the seat were amazing. Garuda never fail me.
Плюсы: The flight was in time. Boarding didn’t take long. Crew was friendly and worked fast distributing snacks for a 25-minute flight. In-flight magazine is informative and colorful.
Минусы: Phone check-in until 1 hr before departure would’ve been helpful.
Плюсы: Seating was comfortable.
Минусы: Different selection of food.
Минусы: New Aircraft with more seating space
Плюсы: The crew were very friendly and accomplished. The in-flight entertainment was great. If the opportunity presents itself, I’ll defini fly Garuda Indonesia Airlines again!
Плюсы: Comfortable seat and very welcoming crew. It was an hour and half flight and received a delicious snack, water and personal entertainment.
Плюсы: On time, clean aircraft
Плюсы: Everything was good
Минусы: Baggage claim in Bali very slow
Минусы: Flight was rescheduled 2 1/2 hours later at last minute, with no opportunity to reschedule to an earlier flight. I needed to catch an early morning flight from Jakarta the next morning, meaning I got only 3 hours of sleep at my hotel instead of over 5 hours.
Плюсы: On time smooth flight
Плюсы: The crew was super nice and I felt comfortable during the 6h flight
Плюсы: Crew always polite
Плюсы: The cabin crew was great!
Плюсы: Flight was not full. Had open seats around me so it was comfortable.
Минусы: Food. Red eye flight served a very low quality snack upon takeoff. Breakfast before landing was a little better.
Минусы: Since I had to cancel the flight due to personal problems at home, it would have been better if you hadn’t reminded me of the missed opportunity by asking me to review said flight. This has caused me emotional stress.
Минусы: Keep going with the excellent job, Garuda
Минусы: Too cold in the aircraft !! So so cold
Плюсы: Void Jancok
Минусы: Void Jancok
Helpful crew staff
Плюсы: Helpful crew staff who assisted arranging our next connection flight.
Минусы: Food quality can be improved.
Плюсы: Checkin process very smooth
Минусы: Boarding process, and gate assigned is quite far ..
Плюсы: Good service
Минусы: Old plane, walking distance to board the plane is so far
Happy flying with Garuda
Плюсы: Excellent cabin service
Минусы: All seats need to be renewed urgently
Плюсы: Nothing 2 hours late Had to watch commercials on the seat tv screen.
Минусы: I will make it a point to avoid Garuda Really has gone down hill. I think it is overpriced for the bad service and 2 hours late. Better to pay half the price and take another airline.
excellent flight with Garuda!
Плюсы: Despite a short delay fo boarding, everything's just great!
Минусы: a short delay on boarding
Плюсы: Amazing in business class
Плюсы: Everything! The employees are curteous. The entire flight is inclusive. You are able to pick your seats without any extra expense.
Минусы: There is nothing not to like.
5 star service
Плюсы: Food and beverage service
Минусы: 45 minutes delayed when departing
Плюсы: Quick flight
Минусы: Food was terrible
Минусы: Meal was terrible
Минусы: No TV on cjr1000
Плюсы: Fast boarding
Минусы: Food is low quality. Nothing special.
Плюсы: I LOVED the Flight Attendants' uniforms. Smile!
Плюсы: It was a direct flight. The greeting crew member at boarding was nice.
Минусы: The flight was late. Food and beverage was average. Crew were unengaged. Seating was squashy and I was placed between 2 men.
Плюсы: Staff very accomadating throughout the flight
Mediocre food and movie list, long walk at T3 CGK
Плюсы: Cabin crew services very friendly
Минусы: Mediocre food, old movie list mostly. The biggest complain is both duiring the CGK T3 international outbound and inbound flight makes you walk the whole length of t3 from the departure gate as the plane for this international flight was parked at the most corner part of domestic terminal. No travellator, no buggy. Terrible for the elders.and bi assistance can be seen
Минусы: Food wasnt very nice, Stringy, Dry Beef, Over cooked veges and the Yorkshire pud ( I think) ??? We did not enjoy, in fact returned most.
Long walk euring boarding, food can be better
Плюсы: On time
Минусы: Passengers Have to walk a long way during boarding as the plane is not at the assigned intl gate but on the domestic side. Food is bland, instant noodle may taste much better.