Поиск дешевых авиабилетов – Ethiopian Air

Минусы: Flight was delayed and caused me to miss my connecting flight on another airline that had no other flights that day. As a result of the lack of communication and general lack of professionalism, staff refused to rectify the situation and take responsibility, and I was forced to stay overnight. Worst

Плюсы: The crew was Excellent

Минусы: There is to many delays in the night flights, this should be improved.

Минусы: Crew members paying more attention to the passengers, more option of food, being on time and cleaning after another flight.

Минусы: Online check in was not possible. The check in and boarding process took more than two hours and there was no order.

Плюсы: Crew were helpful

Минусы: Food was very poor with very limited choices and no entertainment system on this flight

Плюсы: Seat was very comfortable and the air stewards were good

Минусы: The entertainment system not working correctly and the food was poor

Минусы: Flight delays with no info from staff. Food poorly prepared. No orderly queues - there is aggression with no intervention from staff. There is no need for two security checks when making connections in Addis. Plane loos were all very stinky and dirty. I now remember why I had stopped using ET!

Плюсы: Crew was very friendly and professional

Минусы: 45 minutes late departure

Плюсы: nothing really

Минусы: entertainment system only played audio out of one ear, small selection of movies, flight departed late and gate changed

Плюсы: Amazing crew

Минусы: They need to improve on thier inflight menu and the check-in and boarding experience

Плюсы: They an amazing crew

Минусы: They need to improve on the flight check-in and boarding at thier airport in Bole, it is so messy. Also thier inflight menu is nothing special

Минусы: Old aircraft rickety seats

Минусы: Old aircraft, rickety seats

Плюсы: New aircraft with comfortable business seats

Минусы: More than 4 hours delay! Not all selection from food menu available

Минусы: Customer service need more improvement they should know how to handle things . Just be courteous is. More than enough

Минусы: Addis Ababa is chaos and not clean.

Минусы: Airport Addis Ababa is chaos.

Плюсы: The flight was four hours delayed in Djibouti and there was absolutely zero, NO communication, whatsoever, provided by the Djibouti Ethiopian Airlines staff what was going on, how long the flight was going to be delayed, or if it was actually complete canceled for that evening.

Минусы: Flight ET365 was scheduled to leave Djibouti at 19:00 but did not leave until 23:30, without any screen information or by the Ethiopian Airlines staff at JIB airport how long the delay would be or if the flight was completely cancelled. Extremely unprofessional and ignorant handling of the situation

Плюсы: seat not comfortable

Минусы: more drinks along the way

Плюсы: crew good. seat base was not soft nor comfortable.

Минусы: have crew offer drinks more often throughout the flight. every passenger gets dehydrated and needs more drinks. I had to go to the back and get drinks myself.

Плюсы: Great crew!

Плюсы: Fast gate work.

Минусы: Lost luggage and the food and silent movie option (no headphones provided for overhead movie)

Плюсы: The airline was quick to give vouchers for food and hotel when flight was delayed by 5 hours. They were also efficient in rebooking missed connecting flight.

Минусы: On top of a five hour delay that got me to my arrival point 14 hours behind schedule, my two checked bags were also lost and have not been found up to two days later. The food was like being on a Delta flight, and the entertainment screens in my entire row would not work, nor did many others.

Плюсы: Fine flight with good meals.

Минусы: TV was broken, had phone so it was okay, the frustrating but was the call button. I rarely hit it, did this time for an arrivals card, the guy beside me messed his up and used mine while I was sleeping. No problem, until I hit the button. No one came for more than an hour, I even made eye contact.

Плюсы: The arm rest was dismantled and had a sharp edge of metal which sliced my arm and thumb when I sat down. I was promised a new seat and never delivered. Horrendous.

Минусы: See above

Плюсы: Flight Crew were great

Минусы: The baggage and checking in process. Better training did on the checking in crew for international flight baggage, one one person knew what the requirements are.

Минусы: Stop using old planes with no personal entertainment systems on the back of the seats.

Минусы: Not having to wait 3 days for my luggage

missed by the food cart

Плюсы: everything was pretty adequate

Минусы: they skipped me when they passed out food and never came back.

Плюсы: Land crew attention was polite and nice

Минусы: Restrooms on board was dirty, no toilette paper nor tissues. One fight attendant was particularly impolite, hitting and pushing instead of asking

Плюсы: Nothing

Минусы: Everything starting from the check in to on board restrooms

Плюсы: Crew is friendly.

Минусы: The plane is old, tatty and dirty. There is no entertainment. The airport transfer is very very shoddy.

Плюсы: Crew was really great - helpful and kind.

Минусы: Both flights delayed which meant I missed my connecting flight. Stuck in Rome airport for several hours with no information about rescheduled flight. Finally figured it out with help of Rome airport information desk.

Минусы: Entertainment is non existent. Plane is tatty.