Отзывы пассажиров
Общая оценка
7,0
Хорошо
На основе 3 159 отзывов
Общий рейтинг:
7,2
Посадка
7,3
Комфорт
6,8
Экипаж
7,8
Развлекательные центры
6,2
Питание
6,7
О компании EL AL
| Код ИАТА | LY |
|---|---|
| Маршруты | 118 |
| Популярный аэропорт | Париж Шарль-де-Голль – Тель-Авив Бен-Гурион |
| Аэропорты | 60 |
| Основной аэропорт | Тель-Авив Бен-Гурион |
Недавние отзывы
- Все отзывы
- Положительные
- Нейтральные
- Негативные
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6,6
Плюсы: Service is good and landing on time.
Минусы: BC seats are not comfortable due to the old 777-200 plain. Breakfast was lacking elementary things like warm bread, butter!!! I asked for yoghurt, there didn’t have. These are basics!
источник –
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8,0
Плюсы: Good service
источник –
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10,0
Плюсы: almost eveything
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6,0
Плюсы: All
Минусы: Alll
источник –
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9,6
Минусы: none
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4,6
Минусы: Get more check on agents. Be more efficient with the upgrade bid eponse. Don’t be late!
источник –
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5,0
Минусы: Online check-in didn’t work (and anyway there is no difference if you check-in online when you arrive at the airport). Security checks were very (very) tedious.
источник –
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8,0
Плюсы: Pleasant crew. Comfortable seats Very nice food. Premium economy definitely worth it.
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9,3
Плюсы: yes
Минусы: non
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7,3
Плюсы: The crew was nice and it wasn't a full flight so we had room.
Минусы: The food wasn't very good and the headphones were a bit uncomfortable
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10,0
Плюсы: 777 & entertainment
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5,0
Плюсы: Nice crow
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9,3
Минусы: Please be advised that on the ELAL flights there are additional security conducted, and only when I’ve got to the head of the line to board, I’ve been told I need to go through it, and I’ve been addressed aside to their personnel to do so. They should announce that to be cleared to all passengers
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10,0
Минусы: Smooth, accurate and very enjoyable.
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2,0
Минусы: Staff was rude and abrasive . Was the first time I didn't enjoy my flight. The. Entertainment system was pre historic and the sound was even worse. The duty free had a very small selection.
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4,3
Плюсы: The application for entertainment was good
Минусы: Everything got delayed in an hour and a half, due to intense traffic. This is irresponsible, such things should be planned and taken into account!
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8,6
Плюсы: Great crew! Nice new plane
Минусы: Paid for baggage on the website but website didnt work and was forced to pay full price in person at airport. Frustrating!
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2,6
Минусы: Bad service, no drinks offered, hardly any food offered, many kids running in the hallways
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10,0
Плюсы: i really slept well. comfortable seat
Минусы: getting luggage out faster
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7,3
Минусы: The movies are playing on the TV screen, the passengers cannot chose when to start a movie. The selection is poor.
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10,0
Плюсы: Yes
Минусы: It eas perfect
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7,0
Минусы: b
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8,0
Плюсы: Pleasant crew. Lots of leg room. Tasty food.
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6,3
Минусы: More space and larger selection of movies and shows.
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7,3
Плюсы: The security and fast boarding
Минусы: The meal
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4,6
Минусы: Check in and boarding. Food. Entertainment system
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8,0
Минусы: Did not actively watch the movie that was offered, but it seemed awful.
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10,0
Минусы: Nothing
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2,0
Минусы: Probably nothing when talking about el al
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7,3
Минусы: The Meal
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7,0
Минусы: The Meal
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2,6
Плюсы: Flight schedule was aligned with my needs
Минусы: Food, entertainment and overall cabin comfort is very poor! El-al must improve it
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8,3
Минусы: The crew members did not know if the food was or did not have a cholov yisroel option
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10,0
Плюсы: Crew was great, food was fine, seat was comfortable.
Минусы: Check-in personnel seemed a little confused.
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2,0
Минусы: The seats are impossibly small. Anyone over 6’2” is literally unable to fit. You’ll have to pay $60 for an exit row. This flight was a disaster. Staff poorly organized. No logic or order to boarding. Old, decrepit planes. No snacks or anything. Terrible. Don’t fly these cut rate flights.
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6,3
Плюсы: The staff was accommodating
Минусы: The seats were crowded and there was practically no entertainment
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6,3
Минусы: On time boarding
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4,3
Минусы: For international flights every passenger should be allowed to bring one suitcase for free, I am traveling with my children for family of 6 they charge $70 dollars per person and the grand total charges for suitcases came to $350 dollars. Too much and unfair
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8,3
Плюсы: I’ve upgraded my ticket to business .very comfortable and good service
Минусы: Time of departure.we had to wait in the airplane for 50 minutes due to busy traffic in the aire . Coming to Israel we’ve waited at least 30 min till the baggage started to come out
источник –
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5,3
Плюсы: Crew was polite and courteous. Flight arrived on time despite late takeoff.
Минусы: Reading light and entertainment system did not work the entire flight despite repeating attempts from crew to restart system. This is a 12 hour flight and with out overhead light and / or entertainment, one cannot do much. Could have been good also if there was wifi, like other airlines have.
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6,6
Плюсы: The modern plane.
Минусы: When buying the ticket we were not aware that this is a "light" flight. Thus boarding was a pain. We were not able to pay in advance for extra baggage though a lot of effort was spent trying to do that.
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5,6
Плюсы: The fight itself was fine and wasn’t too bumpy
Минусы: Chairs were tight
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5,0
Плюсы: The food
Минусы: The plane was falling apart and there was no Ac. Dirty plane too. I was surprised how poor it was.
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8,3
Плюсы: All was well, staff was cordial and food decent. I got my special meal with no problem. We left on time and arrived half hour early. Flying with elal, we need to be patient with all the extra security, but that feels safer to me so I don’t mind.
Минусы: the entertainment screen didn’t work. I downloaded the “dream stream” to my phone in advance and watched content that way. It worked fine, but it’s not the same content that is available on the actual screen.
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5,6
Плюсы: nice crew, left on time
Минусы: conditions much like low cost in a high price
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6,0
Плюсы: Overall the crew was nice and helpful
Минусы: I payed a full price for my flight and got the conditions almost like a low cost flight. Don't think I'll bother to pay so much money next time. not such difference....
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0,0
Минусы: This airline is a torture stay away from it.
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6,3
Плюсы: The crew was courteous and pleasant. Boarding was quick. Airplane was clean. Blankets were warm. Food was good.
Минусы: Aircraft old so entertainment was not on the individual seat. Seats were hard and didn’t recline too much. Leg room was decent. Check in was horrible. 45 minute line.
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9,0
Плюсы: Pleasant crew, comfort seat & quiet ride.
Минусы: The entertainment system was hilarious.
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2,8
Плюсы: The food was ok. There was a variety.
Минусы: The staff interrogated me at the gate. Asked extraordinarily personal questions, asked me to sing (weird, I know), etc. They proceeded to search my backpack, taking (probably unintentionally) over $100 worth of belongings. They checked my carry on, which took an additional 3 days to arrive. Terrible
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10,0
Плюсы: we were in premium economy and the seat,overall comfort and especially the crew were great.
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5,6
Минусы: More orderly boarding. Better and more choices of movies and music
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4,3
Плюсы: The service was good, the food wasn't bad at all. They were able to accommodate my food preference, though I hadn't requested a vegetarian meal. The rest of the flight was pretty bad. The flight boarded and left one hour late. No communication from ground crew about that. Boarding was a madhouse.
Минусы: There were like 3 movies/shows to watch on a seat screen that you couldn't control anything. So outdated and old. If I had known, I would have made alternate arrangements. Seats were so small and uncomfortable. No width space and no frontal space when person in front reclined their seat. Horrible.
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8,0
Плюсы: Crew was excellent
Минусы: Seats were too crowded
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2,0
Минусы: Regular El Al tickets to Europe include bringing a suitcase. Their website says that "Lite" tickets are charged extra for bringing a suitcase. At the airport I was told that my ticket was "Lite" even though there was no hint of that on the ticket. As a result I had to pay an extra $220 dollars.
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8,3
Минусы: Seat not good
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3,3
Минусы: Two hours late...
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8,6
Минусы: The Seat was not comfortable and the entertainment console poor , I guess due to an old plane. Other wise excellent
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6,0
Crew
Плюсы: The flighr is short, only 3 hours, nothing specia to telll about it.
Минусы: Usually El Al crew is very nice, this time we were surprised to find unhelpful crew.. and really mot welcoming and helpful.
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2,0
Минусы: Hi I ordered a flight at the Kayak site with a suitcase. And when I got to the talk they told me you had to pay for the $ 70 suitcase. When I bought the flight ticket on the site I paid for a suitcase but at the desk they did not see it and I bought to pay again
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10,0
Плюсы: almost eveything
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9,6
Минусы: none
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9,3
Плюсы: yes
Минусы: non
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10,0
Плюсы: 777 & entertainment
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9,3
Минусы: Please be advised that on the ELAL flights there are additional security conducted, and only when I’ve got to the head of the line to board, I’ve been told I need to go through it, and I’ve been addressed aside to their personnel to do so. They should announce that to be cleared to all passengers
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10,0
Минусы: Smooth, accurate and very enjoyable.
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8,6
Плюсы: Great crew! Nice new plane
Минусы: Paid for baggage on the website but website didnt work and was forced to pay full price in person at airport. Frustrating!
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10,0
Плюсы: i really slept well. comfortable seat
Минусы: getting luggage out faster
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10,0
Плюсы: Yes
Минусы: It eas perfect
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10,0
Минусы: Nothing
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10,0
Плюсы: Crew was great, food was fine, seat was comfortable.
Минусы: Check-in personnel seemed a little confused.
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9,0
Плюсы: Pleasant crew, comfort seat & quiet ride.
Минусы: The entertainment system was hilarious.
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10,0
Плюсы: we were in premium economy and the seat,overall comfort and especially the crew were great.
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8,6
Минусы: The Seat was not comfortable and the entertainment console poor , I guess due to an old plane. Other wise excellent
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6,6
Плюсы: Service is good and landing on time.
Минусы: BC seats are not comfortable due to the old 777-200 plain. Breakfast was lacking elementary things like warm bread, butter!!! I asked for yoghurt, there didn’t have. These are basics!
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8,0
Плюсы: Good service
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8,0
Плюсы: Pleasant crew. Comfortable seats Very nice food. Premium economy definitely worth it.
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7,3
Плюсы: The crew was nice and it wasn't a full flight so we had room.
Минусы: The food wasn't very good and the headphones were a bit uncomfortable
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7,3
Минусы: The movies are playing on the TV screen, the passengers cannot chose when to start a movie. The selection is poor.
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7,0
Минусы: b
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8,0
Плюсы: Pleasant crew. Lots of leg room. Tasty food.
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7,3
Плюсы: The security and fast boarding
Минусы: The meal
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8,0
Минусы: Did not actively watch the movie that was offered, but it seemed awful.
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7,3
Минусы: The Meal
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7,0
Минусы: The Meal
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8,3
Минусы: The crew members did not know if the food was or did not have a cholov yisroel option
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8,3
Плюсы: I’ve upgraded my ticket to business .very comfortable and good service
Минусы: Time of departure.we had to wait in the airplane for 50 minutes due to busy traffic in the aire . Coming to Israel we’ve waited at least 30 min till the baggage started to come out
источник –
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6,6
Плюсы: The modern plane.
Минусы: When buying the ticket we were not aware that this is a "light" flight. Thus boarding was a pain. We were not able to pay in advance for extra baggage though a lot of effort was spent trying to do that.
источник –
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8,3
Плюсы: All was well, staff was cordial and food decent. I got my special meal with no problem. We left on time and arrived half hour early. Flying with elal, we need to be patient with all the extra security, but that feels safer to me so I don’t mind.
Минусы: the entertainment screen didn’t work. I downloaded the “dream stream” to my phone in advance and watched content that way. It worked fine, but it’s not the same content that is available on the actual screen.
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8,0
Плюсы: Crew was excellent
Минусы: Seats were too crowded
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8,3
Минусы: Seat not good
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6,0
Плюсы: All
Минусы: Alll
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4,6
Минусы: Get more check on agents. Be more efficient with the upgrade bid eponse. Don’t be late!
источник –
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5,0
Минусы: Online check-in didn’t work (and anyway there is no difference if you check-in online when you arrive at the airport). Security checks were very (very) tedious.
источник –
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5,0
Плюсы: Nice crow
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2,0
Минусы: Staff was rude and abrasive . Was the first time I didn't enjoy my flight. The. Entertainment system was pre historic and the sound was even worse. The duty free had a very small selection.
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4,3
Плюсы: The application for entertainment was good
Минусы: Everything got delayed in an hour and a half, due to intense traffic. This is irresponsible, such things should be planned and taken into account!
источник –
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2,6
Минусы: Bad service, no drinks offered, hardly any food offered, many kids running in the hallways
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6,3
Минусы: More space and larger selection of movies and shows.
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4,6
Минусы: Check in and boarding. Food. Entertainment system
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2,0
Минусы: Probably nothing when talking about el al
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2,6
Плюсы: Flight schedule was aligned with my needs
Минусы: Food, entertainment and overall cabin comfort is very poor! El-al must improve it
источник –
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2,0
Минусы: The seats are impossibly small. Anyone over 6’2” is literally unable to fit. You’ll have to pay $60 for an exit row. This flight was a disaster. Staff poorly organized. No logic or order to boarding. Old, decrepit planes. No snacks or anything. Terrible. Don’t fly these cut rate flights.
источник –
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6,3
Плюсы: The staff was accommodating
Минусы: The seats were crowded and there was practically no entertainment
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6,3
Минусы: On time boarding
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4,3
Минусы: For international flights every passenger should be allowed to bring one suitcase for free, I am traveling with my children for family of 6 they charge $70 dollars per person and the grand total charges for suitcases came to $350 dollars. Too much and unfair
источник –
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5,3
Плюсы: Crew was polite and courteous. Flight arrived on time despite late takeoff.
Минусы: Reading light and entertainment system did not work the entire flight despite repeating attempts from crew to restart system. This is a 12 hour flight and with out overhead light and / or entertainment, one cannot do much. Could have been good also if there was wifi, like other airlines have.
источник –
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5,6
Плюсы: The fight itself was fine and wasn’t too bumpy
Минусы: Chairs were tight
источник –
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5,0
Плюсы: The food
Минусы: The plane was falling apart and there was no Ac. Dirty plane too. I was surprised how poor it was.
источник –
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5,6
Плюсы: nice crew, left on time
Минусы: conditions much like low cost in a high price
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6,0
Плюсы: Overall the crew was nice and helpful
Минусы: I payed a full price for my flight and got the conditions almost like a low cost flight. Don't think I'll bother to pay so much money next time. not such difference....
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0,0
Минусы: This airline is a torture stay away from it.
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6,3
Плюсы: The crew was courteous and pleasant. Boarding was quick. Airplane was clean. Blankets were warm. Food was good.
Минусы: Aircraft old so entertainment was not on the individual seat. Seats were hard and didn’t recline too much. Leg room was decent. Check in was horrible. 45 minute line.
источник –
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2,8
Плюсы: The food was ok. There was a variety.
Минусы: The staff interrogated me at the gate. Asked extraordinarily personal questions, asked me to sing (weird, I know), etc. They proceeded to search my backpack, taking (probably unintentionally) over $100 worth of belongings. They checked my carry on, which took an additional 3 days to arrive. Terrible
источник –
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5,6
Минусы: More orderly boarding. Better and more choices of movies and music
источник –
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4,3
Плюсы: The service was good, the food wasn't bad at all. They were able to accommodate my food preference, though I hadn't requested a vegetarian meal. The rest of the flight was pretty bad. The flight boarded and left one hour late. No communication from ground crew about that. Boarding was a madhouse.
Минусы: There were like 3 movies/shows to watch on a seat screen that you couldn't control anything. So outdated and old. If I had known, I would have made alternate arrangements. Seats were so small and uncomfortable. No width space and no frontal space when person in front reclined their seat. Horrible.
источник –
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2,0
Минусы: Regular El Al tickets to Europe include bringing a suitcase. Their website says that "Lite" tickets are charged extra for bringing a suitcase. At the airport I was told that my ticket was "Lite" even though there was no hint of that on the ticket. As a result I had to pay an extra $220 dollars.
источник –
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3,3
Минусы: Two hours late...
источник –
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6,0
Crew
Плюсы: The flighr is short, only 3 hours, nothing specia to telll about it.
Минусы: Usually El Al crew is very nice, this time we were surprised to find unhelpful crew.. and really mot welcoming and helpful.
источник –
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2,0
Минусы: Hi I ordered a flight at the Kayak site with a suitcase. And when I got to the talk they told me you had to pay for the $ 70 suitcase. When I bought the flight ticket on the site I paid for a suitcase but at the desk they did not see it and I bought to pay again
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Статус рейса
EL AL — карта маршрутов
Популярные маршруты перелетов
Перелет
Аэропорт вылета
Место назначения
вс
пн
вт
ср
чт
пт
сб
В
П
В
С
Ч
П
С
346
Женева
GVA
Тель-Авив
TLV
322
Марсель
MRS
Тель-Авив
TLV
354
Мюнхен
MUC
Тель-Авив
TLV
27
Тель-Авив
TLV
Нью-Йорк
EWR
345
Тель-Авив
TLV
Женева
GVA
1
Тель-Авив
TLV
Нью-Йорк
JFK
321
Тель-Авив
TLV
Марсель
MRS
353
Тель-Авив
TLV
Мюнхен
MUC
312
Лондон
LTN
Тель-Авив
TLV
311
Тель-Авив
TLV
Лондон
LTN
381
Тель-Авив
TLV
Милан
MXP
382
Милан
MXP
Тель-Авив
TLV
315
Тель-Авив
TLV
Лондон
LHR
82
Бангкок
BKK
Тель-Авив
TLV
612
Москва
DME
Тель-Авив
TLV
323
Тель-Авив
TLV
Париж
CDG
611
Тель-Авив
TLV
Москва
DME
289
Тель-Авив
TLV
Венеция
VCE
290
Венеция
VCE
Тель-Авив
TLV
573
Тель-Авив
TLV
Бухарест
OTP
542
Афины
ATH
Тель-Авив
TLV
541
Тель-Авив
TLV
Афины
ATH
383
Тель-Авив
TLV
Рим
FCO
2366
Будапешт
BUD
Тель-Авив
TLV
358
Франкфурт-на-Майне
FRA
Тель-Авив
TLV
5120
Краков
KRK
Тель-Авив
TLV
5112
Неаполь
NAP
Тель-Авив
TLV
574
Бухарест
OTP
Тель-Авив
TLV
2522
Прага
PRG
Тель-Авив
TLV
5110
Тбилиси
TBS
Тель-Авив
TLV
2365
Тель-Авив
TLV
Будапешт
BUD
357
Тель-Авив
TLV
Франкфурт-на-Майне
FRA
5119
Тель-Авив
TLV
Краков
KRK
5111
Тель-Авив
TLV
Неаполь
NAP
2521
Тель-Авив
TLV
Прага
PRG
338
Амстердам
AMS
Тель-Авив
TLV
5102
Батуми
BUS
Тель-Авив
TLV
78
Гонконг
HKG
Тель-Авив
TLV
224
Ницца
NCE
Тель-Авив
TLV
5101
Тель-Авив
TLV
Батуми
BUS
337
Тель-Авив
TLV
Амстердам
AMS
334
Брюссель
BRU
Тель-Авив
TLV
393
Тель-Авив
TLV
Барселона
BCN
331
Тель-Авив
TLV
Брюссель
BRU
395
Тель-Авив
TLV
Мадрид
MAD
347
Тель-Авив
TLV
Цюрих
ZRH
348
Цюрих
ZRH
Тель-Авив
TLV
2371
Тель-Авив
TLV
Берлин
SXF
362
Вена
VIE
Тель-Авив
TLV
326
Париж
CDG
Тель-Авив
TLV
26
Нью-Йорк
EWR
Тель-Авив
TLV
5168
Малага
AGP
Тель-Авив
TLV
394
Барселона
BCN
Тель-Авив
TLV
386
Рим
FCO
Тель-Авив
TLV
5126
Ираклион
HER
Тель-Авив
TLV
2656
Киев
KBP
Тель-Авив
TLV
2836
Ларнака
LCA
Тель-Авив
TLV
396
Мадрид
MAD
Тель-Авив
TLV
5124
Родос
RHO
Тель-Авив
TLV
552
София
SOF
Тель-Авив
TLV
2372
Берлин
SXF
Тель-Авив
TLV
5125
Тель-Авив
TLV
Ираклион
HER
2651
Тель-Авив
TLV
Киев
KBP
2431
Тель-Авив
TLV
Ларнака
LCA
223
Тель-Авив
TLV
Ницца
NCE
5123
Тель-Авив
TLV
Родос
RHO
551
Тель-Авив
TLV
София
SOF
Популярные авиамаршруты
EL AL – популярные аэропорты
- Аэропорт Тель-Авив Бен-Гурион (TLV)
- Аэропорт Париж Шарль-де-Голль (CDG)
- Аэропорт Нью-Йорк Джон Ф Кеннеди (JFK)
- Аэропорт Ларнака (LCA)
- Аэропорт Барселона — Эль-Прат (BCN)
- Аэропорт Бухарест Отопени (OTP)
- Аэропорт Рим Фьюмичино (да Винчи) (FCO)
- Аэропорт Милан Мальпенса (MXP)
- Аэропорт Мадрид Барахас (MAD)
- Аэропорт Берлин-Шёнефельд (SXF)
- Аэропорт Амстердам Схипхол (AMS)
- Аэропорт Будапешт Ферихеги (BUD)
- Аэропорт Прага Рузине (PRG)
- Аэропорт Лондон Хитроу (LHR)
- Аэропорт Цюрих (ZRH)
Контакты EL AL
- LY Код ИАТА
- +972 3 9771111 Позвонить
- elal.com Посетить
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