Денпасар (Бали) — отели

Плюсы: Beautiful hotel and setting. Well kept gardens, exceptional service from the check in to the meals to the support while in Sanur. They ha e thought of everything. Sitting by the pool surrounded by beautiful gardens was a highlight. We had the perfect Bali experience here .

Плюсы: It was immaculately clean. Loads of little touches, chocolates in the room every day, fresh water, free afternoon tea. The nasi goreng and mie goreng for breakfast was beautiful. The staff were extremely friendly and helpful. Free transportation back to the airport. It was very quite and the gardens were beautiful

Минусы: There was nothing not to like about our stay at the Klumpu Bali Resort

Плюсы: Spacious and comfortable accommodation, great pool, quiet surroundings but only a short stroll to all amenities and beach, small development so felt very private / exclusive, great food and friendly staff.

Минусы: Nothing

Плюсы: A mini paradise enclosed within its own walls, with beautiful gardens, pool and dining area for eight luxury loft style cabins, each with a private terrace. Attentive and helpful staff and many added extras such as free airport shuttles, a 15 minute massage and afternoon tea. It’s in the centre of Sanur, five minutes from the beach and comes with good quality bicycles for exploring the local area. The Klumpu restaurant is top quality for a quiet dinner and a lavish breakfast. It’s ultra luxurious but very understated and friendly, the absolute opposite of a big corporate hotel or an international resort. Not the place if you want to party as it’s so small and private but we loved it.

Минусы: Be aware it’s a town hotel and not on the beach front. The roads of Sanur aren’t ideal for kids cycling.

Плюсы: Well manicured. Great staff.

Минусы: Nothing

Плюсы: It is a very beautiful and quiet place close to the center and the beach. The free transfers and the free bicycles complete the package.

Плюсы: We LOVED everything and cannot speak highly enough of the Kumplu Resort team. They are second to none. We have no hesitation recommending this property to all travellers. We would return in a heartbeat and would’ve extended our stay were we not flying home. Thank you to everyone at Kumplu who made the last night of our holiday super sweet. Terima Kasih.

Минусы: Nothing.

Плюсы: We really enjoyed our stay. Beds were comfortable, facilities were excellent and staff were extremely helpful. The location was excellent.

Плюсы: Beautiful, clean within a quiet location.The staff were amazing they couldn’t do enough for us. They even organised our missing bag to be delivered to the Villa from the airport.

Минусы: There was nothin I didn’t like

Плюсы: Очень милая уютная территория, дружелюбный персонал, хорошие завтраки и ужины. Есть велосипеды.

Плюсы: It's a luxurious hotel with very friendly staff. Very very comfortable bed. Convenient location. Nice swimming pool. I definitely recommend Maison Aurelia for a great stay in Sanur.

Минусы: The air conditioning was a bit loud, we couldn't use it at night. And quite bad smell from the toilet but it's been okay when keeping lid down. It's still a great hotel though!

Плюсы: Highly recommended. Huge room, helpful staffs.

Плюсы: From the moment we checked in right to our very last interaction, our stay at Maison Aurelia has exceeded our expectations. It’s rare to come across a hotel that actually looks like its photos. Stay here, you won’t regret it.

Плюсы: Этому отелю пора присвоить пятую звезду! В номере было кристально чисто, уборка как по расписанию. Постель невероятно удобная, как белоснежное облачко. Каждый день приносили прогноз погоды и пару маленьких шоколадок. В номере нас ждали две бутылки воды, чай, кофе, наборы с двумя зубными щётками и мини пастами, шапочка для душа, мыло, гель для бритья и бритва, расческа и резинка. Всё это пополноялось по мере необходимости. Также был фен хорошего качества. Интерьер очень уютный, каждый раз возвращались в отель с удовольствием. Сантехника новая. Телевизор в номере показывает каналы разных стран, а не только местные. Распоряжение у отеля удачное, 5 минут пешком от пляжа, а через здание магазин Hardy's, где можно найти вообще все что душе угодно.

Минусы: Все было отлично!

Плюсы: the room was spacious and comfortable health spa service was amazing breakfast was relaxing and delious staff were happy and helpful

Плюсы: The best bed - very comfy and liked how there was a decent size tv in each room

Плюсы: This place is amazing, so beautiful and cozy. The room was good size, very clean and had everything we needed. All staff were lovely and helpful. Great location too.

Минусы: Nothing. All was perfect.

Плюсы: The interior is very pretty, beds were comfortable

Минусы: Toilets were a little small. My iPad was stolen while staying there. Security monitored CCTV and updated me, but that was all they could do given the circumstances. iPad wasn’t found. 100% sure I left it in the room. Still a mystery so just be careful I guess.

Плюсы: The hotel and its staff were a delight and we will be returning

Минусы: The seating area around the pool could be a little bigger

Плюсы: Very good central location in Sanur. Good size, comfortable rooms. Characterful hotel. Great value.

Минусы: Doof doof music (but not too loud) in the outside restaurant area. Shady pool area.

Плюсы: Super comfortable beds, friendly staff, very clean,

Минусы: Nothing

Плюсы: Размер, комплектация расходниками и удобство в номере отличные. Персонал адекватно и быстро реагирует на любые просьбы.

Плюсы: Great pool, excellent breakfast option, very comfortable rooms.

Плюсы: The staff very friendly you could see the smile on all. The villa was excellent design you could have the full privacy. Bathroom with high technology.

Минусы: I would like to appreciate Ms Martin the Best manger ever met in my live for her action and her kindness with me and my family. And I which her all the best in her career.

Плюсы: It was good. Not the greatest a little more detail to cooking, bacon not real, hard to get a good cup of tea english breakfast.

Минусы: Would love to have heard some easy listening music. Eagles, Cars, Brian Ferry, good background music. To much of the same. Needs to be mixed up a little to create better atmosphere and mood.

Плюсы: Location, cleanliness, amenities, breakfast spread

Минусы: Nothing

Плюсы: Pool/staff/facilities

Минусы: Nothing not to like... superb!

Плюсы: + Amazing bed and sleep quality. + Location was good and central + Approach to the lobby, size of room

Минусы: + Check-in staff was cold + 'Honeymoon' set-up was just a couple of towels and petals - felt forced and impersonal.

Плюсы: Every thing. Specially the pool and lobby

Минусы: Nothing

Плюсы: lagoon pool

Минусы: no beach. no garden.

Плюсы: All Was great would have just liked the gym To be a little cooler either more airconditioning or fans For running on the treadmills. Thanks

Плюсы: Everything

Минусы: The doctor fee costed me $350 for antibiotics, eyedrops and consult.

Плюсы: The breakfast was amazing, the food was great, and the staff were very friendly and accommodating to our every need. The complex with what it had to offer was fantastic, and the rooms and villa were simply stunning. But the greatest was the people, from Alexander the general manager, to Marin the manager,Devi in charge of the villas, and all the staff

Плюсы: Everything was perfect. Thanks to the staffs who had send a cake to my room as it was my birthday. Love it! Great customer service

Минусы: Nil

Плюсы: Everything. Food, staff, swimming pools, all areas, decoration, location. The hotel is amazing! You will feel in a very special place by staying there. Everything was just great! Would def go back.

Минусы: We liked everything.

Плюсы: Great location, very nice and helpfull stuff!! Can only recomend this hotel, as for the place and beach there are no words needed!!!

Минусы: All in all perfect place for holidays!

Плюсы: Everything

Минусы: Nothing

Плюсы: Very Clean. Excellent customer service. Secure. You need to have a key to enter the grounds so strangers just cant walk in. Any cars (taxis) entering the front driveway are checked by security. Different pools have different ambience so each relaxing day feels different. Very instagramable. Lots of art work and little nooks that are perfect for photos. Very green. Feels like you are in the middle of no where....on a real holiday. Rooms are spacious with walk in robes and large ensuites. Excellent location.

Минусы: The fire alarm went off twice during my stay. Both false alarms. One was at 3am.

Минусы: We had booked for 4 days on the 1st day we received a letter saying the main pool would be closed for 3 days(our remaining time at the hotel). It was to be closed for a private event. We complained and received an apology, however they didn't seem to understand that what they were saying was a private event was more important than their paying customers. Around the remaining small pool in this 1st day closure was a lot of unhappy people, you'd think we could have received some compensation or even some complimentary drinks being as we were all crammed into a very small space and not receiving what we had paid for. I should point out we were there just to relax around the pool, so not receiving the experience we expected was letting us down. We are not sure why but the hotel then decided they wouldn't close the main pool for the remaining days, I can only imagine from the sheer number of complaints, unfortunately damage was done, we didn't feel important to them, and hence this review. We then also had to watch the whole main area taken over for an evening of dinner, drinks and live music which we were not invited to. Turns out the event was to celebrate their 5th star. Funny I thought it was customers which made a hotel successful, yet we were not invited to join and not important enough to receive 5 star service.

Плюсы: Location is very good. Close to the Seminyak center. Located on the beach that we used to go for the incredible sunset. Room was very quiet. Nice pool.

Минусы: Breakfast could be more vary. But also good.

Плюсы: Pool and reach to the beach Nice staff

Минусы: On 2nd night, waked customers due to alarm in 2am. The alarm was talked indonesia language. Not english. No one can get it Called to reception for a while no one answer and i was out after people comes out room to know what is going on. BUT NO ONE EXPLAIN ON THIS HAPPENING. i had to fall a sleep with afraid Bali or anyplace have possibility to some accident I hope there is way to communicate with pax even small one. Staff is soooo kind and well trained but emergency situation. Thank you for being kind and had good experience excpet 2nd nights

Плюсы: Очень понравился и отель, и стиль, замечательные разнообразные завтраки, рестораны на территории и рядом. Все сделано со вкусом. Очень приятный, вежливый, приветливый персонал. Очень близко к морю. Спасибо за отдых. От души.

Минусы: Мало там был. Хочу еще :)

Плюсы: Everything about this hotel exceeded our expectations and more. On arrival we received a free room upgrade and were congratulated on our anniversary. The staff were very warm and welcoming and extremely attentive. Everything from the word go was perfect, thank you hotel Indigo for making our stay extremely special, we will definitely be returning next year!!

Минусы: Nothing.

Плюсы: Clean and modern design.

Минусы: Service was definitely below my expectations (with the exception of cleaning services). There were many people at the reception / check in desk, but zero proactive approach to issues raised. We had to suggest what they can do and only then people would take some actions. Special restaurants were good, but the general ones very poor. We had to place repetitive orders. There is lots of staff, but it seemed that their responsibilities are not clear, which created a feeling of a mess. Room had a smell of mould, which went away only when you open the balcony door and create a draft. At the time of our stay, large area around the main pool was closed for a number of days for a private event and as such limited facilities were available for the guests. The beach does not offer sunbeds, there are a number of places available in front of the hotel, but you have to pay separately.

Плюсы: Хороший отель, за свои деньги. Не большой , очень комфортно. Из 5к лучший вариант в Семеньяк . W гораздо дороже, но не лучще по факту

Минусы: Можно было бы завтраки поинтереснее

Плюсы: Everything was perfect - the space was impeccable and well maintained. The staff was welcoming and helpful. Beach and restaurants a few meters away.

Минусы: There’s not enough chairs by the pool, but you can easily rent chairs at the beach.

Плюсы: Очень красивый отель, кругом джунгли, для души самое оно.

Плюсы: The staff make this hotel, they are some of the nicest people I have ever had the pleasure of meeting. The location is perfect too, the hotel entrance is located along a main high street full of restaurants however the rooms and pools are very set back, making the hotel feel very secluded and quiet. Hotel is around a 5 min walk to the monkey forest and around 20 min walk to the local market. Would definitely stay in this area again

Минусы: Rooms where abit basic and bathrooms could do with an update. The breakfast was also quite limited

Плюсы: Восторг! Восторг и только положительные эмоции у нас вызвал отель Plataran! Я даже до самого заезда не могла представить, что в таком шумном центре города может находиться поистине сказочное место в уникальном стиле и с огромной ухоженной территорией, где царят тишина, спокойствие, уют и своя балийская атмосфера! Это была действительно сказка, куда нам посчастливилось попасть! А теперь по порядку. Отель имеет удачное расположение: в пешей доступности лес обезьян (минут 7), крупный супермаркет, множество магазинов, ресторанов, кафе и обменников, местный рынок (20 мин пешком). Также от отеля организуется ежедневный (бесплатный) трансфер несколько раз в день до рынка. Plataran hotel имеет огромнейшую ухоженную территорию с двумя бассейнами с пресной водой, рисовым полем, магазином, конференц залом, спа, фитнесом, двумя ресторанами (один из них, где проходят завтраки, имеет шикарный вид на бассейн и рисовое поле). Территория - это один восторг! Номер у нас был уютный, очень комфортный. О питании хочется сказать отдельно. Завтраки здесь просто вкуснейшие! Я бы даже сказала, лучшие в нашей поездке по острову! Ассортимент огромный и разнообразный: выпечка, супы, салаты, местные блюда, различные овощные и мясные блюда, сладости, фрукты, напитки (соки, чай, кофе, смузи). Здесь есть абсолютно все! Мы получили просто гастрономическое наслаждение!)) В день вылета мы обратились к сотрудникам в ресторане с вопросом, можно ли взять с собой круассан, на что нам предложили взять все, что мы пожелаем со шведского стола! Это было очень неожиданно и, конечно, приятно. И вот я подхожу к самому главному: не место красит человека, а человек место. Это как раз тот самый случай, когда именно люди влияют на главное впечатление о месте пребывания. Все сотрудники, абсолютно все, кого мы встречали как в ресторане, на ресепшене, так и просто на территории доброжелательны, внимательны к своим гостям, гостеприимны и готовы всегда помочь! Правда, все!

Плюсы: The property and facilities are very nice and clean.

Минусы: Unfortunately the rice patties are not growing when we were there.

Плюсы: The location is great. And the staff is super friendly and helpful. I strongly recommend this place.

Плюсы: Good central location. The way the hotel is set out means its busy/noisy at the front but peaceful (generally) at the rear. Staff were very lovely, smiley and professional. 5 mins easy walk to the Yoga Barn. Dinner in the restaurant was good. My room was good with a great view out on to the pool at the back.

Минусы: Unfortunately had some work going on which meant a relaxing afternoon by the pool was accompanied by a chainsaw but that should only be a temporary problem as they make some improvements. I wan’t a fan of the live bands in the bar which limited my after dinner options. The decking round the pool area is tired and needs work.

Плюсы: We booked standard room and got upgraded to luxury villa for free. We even arrived at 2 pm. The staff incredibly helpful, make you feel special. The whole ambiance looks really nice, help us to feel ubud vibes.

Минусы: We are not impressed by the breakfast.

Плюсы: The best hotel I had pleasure to stay at so far. The staff really makes you feel welcome and goes above and beyond to make your stay a great experience. Two pools to choose from, great spa with really good massage, complimentary activities like yoga or local tour. We were visiting off season, which resulted in extra promotions and upgrades. The standard of the room and the view were absolutely first class.

Плюсы: Everything. We didn't want to leave. Eggs Benedict and pancakes with the best lattes every day with an amazing view and complimentary massages at your breakfast table. Treated like royalty every day. The staff are a real credit and what makes this hotel stand above the rest. The two inifinity pools were fantastic. Spa facilities also amazing which we used twice and one of best massages we had in Bali.

Минусы: Very little we would return in a heart beat.

Плюсы: The view from the restaurant at breakfast onto a back drop of the forest in the morning sun was fantastic. Highly recommend

Плюсы: Everything! My partner and I stayed 5 nights at this hotel and was amazing ! Every day the staff was making sure that we were having a good time! Very quite hotel, just in the centre of the town which is amazing because you can save money on taxis and transportation!!! Clean and beautiful facilities!! Very good breakfast and nice environment!! We had the pool for our selfs

Минусы: Nothing

Плюсы: Location is next to Yoga barn, monkey forest and main streets for shopping and restaurants. View restaurant has a beautiful view over the rice field. Good optons for dining. Very welcoming and helpful staff. Spa on site was useful. Beautiful landscape

Минусы: The building design is too modern, out of context. The bathroom design is not comfortable, just ok.

Плюсы: Отличное месторасположение, вокруг много кафе и ресторанов. Нам полюбился варунг The Little Bird - прямо напротив отеля, очень вкусно готовят. У отеля свои лежаки на пляже, что очень удобно и до пляжа идти 3-4 минуты. В самом номере все продумано до мелочей, что очень радует. Просторный номер с прекрасным дизайном. Понравился балкон - просторный, с видом на бассейн. Вокруг пальмы. Персонал вежливый и всегда оперативно реагирует на просьбы. Комнату убирают каждый день и после обеда приносят небольшой комплимент от отеля в виде сладостей - приятная мелочь. Рекомендую этот отель для отдыха!

Минусы: Полотенца не всегда были идеально чистые, иногда с пятнами. В комнате немного темно, но это решается хорошим освещением в номере.

Плюсы: Все соответствует заявленному на сайте, без нареканий. Для четверки вполне достойно !

Минусы: Завтрак в Сегаре далековат, и не уютное место для завтрака.

Плюсы: Хороший дизайн. Тихо. Приятный бассейн. Много зелени.

Плюсы: This hotel is adults only so was lovely and quiet. Pool area is a beautiful setting and you can order doors and drinks from The Glass House next door. The location is great because you’re on the Main Street but you can also take a short walk down a private lane to the beach with security at both ends. Highly recommend.

Плюсы: we thoroughly enjoyed our stay at the hotel, our suit and balcony offered privacy and comfort, the beach was minutes away and their attention to detail made for a wonderful experience.

Плюсы: Very friendly stuff. Nice garden with a clean pool. Rooms with everything what you need. Sunbeds and towles at the beach are included. Breakfast at the Glashouse was delicious.

Минусы: Nothing

Плюсы: everything was perfect - especially the very very friendly staff and great breakfast and pool

Плюсы: Best stay we had! Enjoyable! Staff was incredible- from check in to check out! Thank you for making our stay amazing!! Really enjoyed the pool and the beach! Close to restaurants and nice spas!! Loved it! It was also relaxing as it’s not a very busy area!

Минусы: Nothing!

Плюсы: Great location, decor and linen. The staff were friendly and helpful. We would stay there again in a heartbeat.

Минусы: Absolutely nothing!

Плюсы: The interiors were beautiful - room very comfortable - lovely pool - perfect locations

Минусы: Restaurant was next door and a bit bland

Плюсы: Чисто, красиво, прекрасный бассейн с лежаками и полотенцами, дизайнерская мебель в номере, ванная комната, кофемашина, пляж с лежаками и полотенцами от отеля в 5-ти минутах ходьбы, сейф, вкусные разнообразные завтраки

Плюсы: The location was great. The breakfast was good, Coffee was really great. Loved how quiet it was and it was really relaxing. It was close to the beach and near salons and restaurants. Ari was really great in checking us in and making sure we were happy throughout our stay. Best service we received in Bali.

Минусы: Nothing

Плюсы: Overall a wonderful stay, every staff member was very helpful and we would have loved to have stayed longer

Минусы: The internet dropped out often which was annoying but I guess as it’s a rural area it’s probably to be expected

Плюсы: Great place to stay we had a very relaxing time the location is in the Northern end of Sanur Beach area very quite modern motor scooters are available at small cost. Matthew and his partner were the perfect hosts we stayed eight nights would highly recommend to others!

Минусы: Nothing

Плюсы: The staff were delightful. The room comfy and clean. The food delicious!

Плюсы: Excellent stay. Very friendly Manager happy to help with everything from breakfast to local travel advice.

Плюсы: Fantastic staff and owners. Morning after we arrived they sat down with us for over an hour going over do's and don'ts for our first time in Bali, giving us some fantastic information that we used throughout our trip. They saved us as we hadn't booked a transfer to our next destination and sorted us out a driver last minute for us.

Плюсы: Loved Tropical Bali Hotel. Audrey and Mathieu arranged for a driver from the airport, a massage, dinner, breakfast and a driver for the day who took me on an exceptional tour before driving me to the port for my cruise. Great boutique hotel and lovely staff.

Плюсы: Hospitality, silence, swimming pool, cosy place, very well organized trips, very yummy breakfasts on your own terrace :-)

Минусы: We like everything :-)

Плюсы: Audrey was very welcoming and helpful before , during and after our stay. Very quick to respond to requests and emails. Lovely clean rooms ..and very nice breakfast .

Минусы: It was all good ..nothing bad to say

Плюсы: Delicious bteakfast delivered to our doorstep. Owner was helpful and friendly and check in process was casual and easy.

Минусы: Some pool towels (although we didn't ask)

Плюсы: I liked very much that the managers are involved in helping the customer to discover the island. Besides all the amenities that the hotel is providing, the managers come to you with all the aventures available(including transport, time, money), tips and tricks regarding how we get there and there or where we can eat something good, maps with all the above, everything you need to know. All this information was provided without asking for them. They are customer oriented and are doing a very good job. The experience in Sanur and around was very nice thanks to them.

Плюсы: Massages, swimming pool, great service for activities from management. Highly recommended.

Плюсы: The suite was clean, big, and the view from our swimming pool was amazing. The staff was very nice and always there to help you having the best stay in the hotel. The jetted bathtub was big and three people could fit in ! It was nice to have the afternoon tea on the beach and the floating breakfast in our room, the service is really good, we really enjoyed our stay there.

Минусы: If we had to indicate a point of improvement, we would say the food. The food is ok but for the price, we would expect something more elaborate. We ordered one of the top meal (the soup) from the room service menu, it looked like instant noodles with 5 meatballs, and it took around 30/40 min to be brought to our room.

Плюсы: Всё понравилось - и завтрак, и расположение, и сам отель.

Минусы: Было землетрясение 6,1 балла и в океане на пляже рядом с нами проплыла ядовитая змея "морской крайт". Очень сильные приливы и отливы. При приливах вода очень грязная: трава, водоросли, мусор в океане.

Плюсы: Это лучший отель и персонал!

Плюсы: В целом отель понравился, довольно таки большая территория, было где прогуляться, так как за территорией отеля, это практически не возможно ( с коляской) Очень приветливый и дружелюбный персонал, я б сказал в этом и есть "изюминка" отеля, отличный берег, был всегда чистый. Интересный подход к завтракам, 10-15 блюд а ля-карта, на любой вкус.

Минусы: минус особо и нет, пару пожеланий на будущее. Вода в бассейне была холодная. Хотелось бы в меню больше европейских блюд.

Плюсы: it’s a paradise

Минусы: everything with no exceptions

Плюсы: Location, staff and facilities

Минусы: Non

Плюсы: everything it was amazing literally

Минусы: nothing really i could not find any fault with anything or anyone there

Плюсы: Everything awesome

Минусы: Everything

Плюсы: Stunning service from the staff and the place was just amazing!

Минусы: There were strange odor in bathroom area. Like spoiled water. When we stayed last year there was no such. Disappointing for the value of the money. Also, there was not even little bit different on restaurant’s menu since last stay.....

Плюсы: Beautiful hotel for honeymooners. Just short walk to Ritz Carlton hotel next door. The room was great, it’s private with great ocean views. Personal butter service and staff service (Ms Kriss) since the moment you arrived and leaving was excellent.

Минусы: In room breakfast, dining as well restaurant dining experience food tasted very basic. We are expecting more for the value price we paid. But we did enjoy the breakfast buffets. The menu more variety and tastes good.

Плюсы: Luxurious. Very friendly and accommodating staff. Not expensive.

Минусы: Not enough to almost no activity on the beach for children or adults. Far away, not walking distance from the beach activities at the other main places.

Плюсы: I liked the friendly, welcoming, professional, helpful staff. I liked the facilities, my room and the location.

Минусы: Beach lounge area More chairs comfortable , umbrellas, lights and clean

Плюсы: The breakfast near the pool and beach was amazing Tree bar was fantastic

Минусы: Price

Плюсы: I liked the efficiency of the staff at the desk and restaurant. There was no problems with communications. We loved the rooms and in overall we loved the hotel. Hope to go back one day.

Плюсы: Spectacular in every single way. Stunning architecture, beautiful comfy beds, lovely bathroom. Delicious breakfast, huge selection and really well done. Perfect location on beach walking distance to shops, beach clubs, restaurants. Lovely staff

Минусы: Nothing

Минусы: It's awesome.. i got the villa with a private pool it was so great. The staff has a quick response and polite attitude. The facilities are perfect. Also breakfast is good.

Плюсы: We had a lagoon access room which was nice, having a terrace outside. In the evening sun was going down over the lagoon. Pool is nice and clean, with sea view. Service at the pool was incredible. In the evening the bar has a DJ and great cocktails. Breakfast had a wide variety of options and it was very good. Dinner was good, but nothing special. In general the hotel has great stuff and it is very well organized that the customers have a great stay. Location is good, a lot of restaurants and bars around and shopping options. The beach is usable, but we spent most of the time at the pool. They also have a policy of booking and you can get a discount if you book 60 or 90+days in advance. They also have some private pool rooms with sea view.

Минусы: We did upgrade from a lagoon view room to lagoon access, and even though they were helpful and made it possible, they charge the full room price not just the difference between two booking prices. Also, when you book on their homepage you get a free airport transfer. So if we would have booked on their website we would have had some extra facilities, but if we upgraded and booked with them it did not count.

Плюсы: Cery nice staff and very beautiful hotel the room was clean but you must ask them to change the bed sheets other wise they well not According to them its reduce water consumption to save mother earth Which is a good idea honestly

Плюсы: Location was great with lots of restaurants around. Happy hour at the tree bar was great value.

Минусы: Could have more Balinese decoration and music

Плюсы: Great modern property with a nice beachfront restaurant

Минусы: We had a 4th floor room but the ground floor had direct access to a pool which would have been great.

Плюсы: Отличный, современный, комфортабельный отель. Номер интересно и удобно спланирован. очень понравилась ванная комната. хороший завтрак. хорошая территория. выход в бассейн прямо с веранды. есть места для солнечных ванн. персонал очень отзывчивый

Плюсы: Отель новый и поражающий воображение футуристическим дизайном. Номер просторный и красивый, с выходом к живописной и глубокой лагуне (настолько глубокой, что можно именно плавать в ней, а не просто плескаться). Отличные завтраки – большой выбор фруктов, вкуснейшие джемы (особенно манго и папайя), жареная лапша, просто невероятная выпечка! (почти никогда не ем сдобу, но в этом отеле она супер-вкусная) Чудесный персонал. Вертикальное озеленение и ландшафтный дизайн впечатает. Хорошие рестораны на территории. Фонарики в саду – очень романтично.

Минусы: Ужасно громкая и неприятная музыка у бассейна (дынц-дынц). Океан мутный и мелкий + сплошные водоросли, между которыми протоптаны узкие дорожки для купающихся (это не минус непосредственно отеля, просто имейте в виду, что плавать в океане, примыкающем к отельному пляжу, крайне затруднительно). В ванной – 12 полотенец и 1 крючок (классика дизайнерских отелей).

Плюсы: A beautiful tranquil oasis, perfect for a few days of quiet relaxation.

Минусы: Evening music a little loud for a place otherwise so peaceful.

Плюсы: Fantastic location which was quiet and not too far from Ubud. Felt a million miles from the world. Stunning location with some naughty monkeys. A fabulous place to start our honeymoon. Tried making with local silversmiths - a wonderful experience well worth it. Husband loved this also making himself a ring. Myself earrings. Service was delightful. Breakfast changed everyday. Rate very highly!

Минусы: Nothing was just great!

Плюсы: We loved the pool and the views over the jungle.

Плюсы: The location is good, kinda remote but tranquil enough. The hotel providers bicycles for explorations to local villagers and rice field, which I highly recommend. The pool and valley sight in front it is amazing btw.

Минусы: Food

Плюсы: Beautiful location and fantastic villa. Food was excellent and the staff were even better.

Минусы: Nothing at all.

Плюсы: Хорошее расположение, тихое место, красивая природа, приветливый отзывчивый персонал, хороший сервис.

Минусы: Питание (завтрак) - маленький выбор (в основном все блюда с рисом). В ресторане акцент на национальную кухню (все очень острое, представлена индонезийская кухня, европейские блюда практически отсутствуют). Очень много мартышек (невозможно оставить номер открытым без опасения, что туда никто не заберется, выход на террасу также проблематичен из-за этого, они агрессивны).

Плюсы: Отель очень красивый, вид потрясающий. Классные завтраки. Огромное удовольствие наслаждаться природой в этом месте. На территории отеля живет стая обезьян :) Понравился спа! Сделано все со вкусом.

Плюсы: Staff are wonderful.

Минусы: Limited shuttle times to Ubud

Плюсы: Location amazing room amazing staff all amazing and very friendly

Минусы: Rooms need a little bit of a maintenance effort to bring up to perfect but not much to do!

Плюсы: Breakfast is fantastic, staff is very kind and attentive, location is great (we had our own car so could easily get to the city center), with nice valley views

Минусы: Almost nothing- outside of internet which was poor in the room and that it is very difficult to find a sunbed available at the pool

Плюсы: 1. Nice and friendly staff 2. Not bad gym 3. Nice (but small) breakfasts 4. Awesome idea with cinema at the pool are (but please, get more stronger projector) 5. Monkeys (even they are a little bit aggresive) at the territory (near rooms from the garden side), don't let fruits or another food at the balcony!!!! 6. Cleaners 7. Tasty coffee at the room!

Минусы: 1. Bad WiFi 2. High prices at hotels restaurants 3. High prices at spa 4. We were disturbed too much at the first evening of our stay (cleaners, 2x greeting surprises, some guests mixed up their room with our). 5. Some staff aren't good with english for "5 star hotel", imho. 6. We didn't like such shower construction (after getting shower there are many water in all bathroom..) 7. There are no restaurants at the hotel area so for "cheaper" dinner you should go to Ubud 8. Only 3 free shuttle bus per day to Ubud (10-14).. 9. High transfer (taxi) price from Ubud to the hotel (150k IDR or so).

Плюсы: The property itself is amazing, super quiet, high quality food and so on. Also worth to mention, a family of monkeys "raids" the place everyday and it kinda takes you immediately out of your daily city life!

Минусы: Nothing

Плюсы: Красивый вид на долину, есть возможность взять велосипед и прокатиться по рисовым полям и доехать до реки(можно спуститься по ступенькам где рафтинг) Просторный номер, качественная косметика ALILA, спа с доступными ценами.

Минусы: Проживали на вилле с бассейном, очень холодная вода!! Завтрак по меню

Плюсы: Очень красивый интерьер, живой, наполненный деталями, натуральными материалами, ручной работой - глаза и тело расслабляются и впитывают красоту и тепло. Во всем продуманы детали и чувствуется забота о гостях. Отличный сервис и очень доброжелательные сотрудники - много улыбок, вкусное тёплое молоко на ночь, всегда чистый бассейн, вкусный завтрак! Превосходные spa процедуры! Особенно хочется отметить йогу и аюрведу - мы с мужем получили море удовольствия, знания о себе, своём здоровье, эмоциях, мыслях. Это был потрясающий опыт, спасибо Dayo за ее талант! Очень понравилось расположение отеля - прекрасная природа, пение птиц, душистый свежий воздух! Очень понравился уютный ресторан Jane на открытом воздухе - с такой заботой ужин нам, пожалуй, ещё никто не подавал:) Отличный магазинчик с ручными изделиями! Летний душ, бассейн, диск с балийской музыкой.. Спасибо, мы провели восхитительный медовый месяц!

Минусы: Единственное, что можно было бы пожелать улучшить этому чудесному отелю - это чуть проработать экскурсии.

Плюсы: The Pavillions is an experience unmatched by other hotels we have stayed at. From the moment you enter the understated gates from the busy madness of the street you enter an oasis. Greeted so warmly, we were quickly shown to our beautiful villa. Amusingly for us as we have been married for 32 years we were upgraded to the Honeymoon Villa. And it truly felt like a honeymoon. The most perfect end to a holiday that I would recommend to anyone. We never wanted to leave. The attention to detail is superb, the staff are attentive without being intrusive. The management/ owners of this hotel have got the formula right. Please don’t change- We will be back !

Минусы: There are no negatives with regard to The Pavillions.

Плюсы: Villa was very roomy and quiet with a fantastic breakfast bought you your villa every morning. A great location with restaurants, shopping and massage facilities all within a short walk. Staff were all very polite and helpful.

Плюсы: Everything was kinda good.

Минусы: Must be careful, that the villa with private pool has pictures with this beautiful bath in jungle, but it turns out that it is available in one of the villas. Of course it doesn't say anywhere that we will 100% get villa with the extra bath, but for me the pictures were very misleading and it gives you impression that this villa has the bath. That was very disappointing.

Плюсы: Everything and everyone was awesome

Минусы: Nothing, it was all perfect

Плюсы: We loved the Honeymoon Villa! The whole space was immaculate, spacious and very romantic! The staff were extremely friendly and always willing to go over and above for you. The location is perfect as it’s a short walk to the beach which has so many great bars and restaurants!

Минусы: It’s very minor, but the wifi could be faster as ours was quite slow and dropped in and out. The TV in the villa was of average quality. Neither of these were a huge deal as we were happy to get away from the usual reliability on TV & Internet.

Плюсы: Small villa was very comfortable and clean, with an excellent private pool. Staff were good and provided good turn down service. Large communal pool area was also a great space with drinks and food served poolside. Little touches like the personalised sign above the villa entrance were nice.

Минусы: Nothing in particular. We found Sanur to be a little too touristy but nothing bad to say about Pavilions.

Плюсы: Many of the staff were unobtrusive when they arrived to set up breakfast and dinner. The staff were very accommodating trying to make our stay comfortable. The general manager was available on a number of occasions to give us travel advice. We loved our personalized villa sign and thought it would be a nice touch if they were given to guests upon check out. After all they are no use to the resort and would be a nice keepsake. I will try to stay at another Pavilion property when I travel in the future. I have already recommended the hotel organization to a friend at home who loves to travel as well.

Минусы: There were a couple of young wait staff who came to our villa who spent a lot of time talking loudly to each other when they were setting up for a meal. They seemed to disregard our presence and continued to chatter on. Also a couple of times I was told two different answers to the same question when I made an inquiry.

Плюсы: Great location in centre of Sanur action and a short walk to the beach. The staff were exceptionally attentive and willing to please. Breakfast served in the villa was very good and the restaurant dinner as good as any of the surrounding restaurants.

Минусы: Minor negative was that the villa was half of a building with other guests in the other half. Normal conversation could be overheard from the other side.

Плюсы: I really loved the place, staff was awesome. We stayed there to celebrate our wedding anniversary and they made us feel so special. I can't Express in words.

Минусы: I have not found anything which I didn't like. Everything was so good.

Плюсы: Staff were brilliant, extremely helpful & made sure we were welcomed & they were there to make our stay memorable, enjoyable & relaxing. Nice touch was the name above the entry door to our villa & the Manageress who welcomed us on arrival & came to say goodbye when we left. Having our own private pool was excellent & the "pool man" worked on it every day. Food both room service & at the outdoor restaurant was very good

Минусы: The only thing we could think of was having a different range of pillows to choose from. The pillows seemed "soft" but "hardened" during the night. We enquired about other pillows but there wasn't any

Плюсы: The beach view is very nice.

Минусы: Mosquitos is everywhere in the room!

Плюсы: Golf buggy trips around the resort we’re awesome!

Минусы: Not enough high chairs for the babies

Плюсы: Food & Gym

Минусы: Price

Плюсы: Уютный отель, на территории много растительности с хорошим пляжем и входом в океан. Из пяти отелей, которые я посетила за время отпуска, пожалуй самый лучший пляж. Приятная зона для завтрака с хорошим выбором блюд. Вкусный кофе, что не часто встретишь. Можно заказать фрукты даже те, которые не представлены в общей зоне. Понравились ужины, вполне достойная кухня. Возле бассейна отличное обслуживание, всегда есть места на выбор. Чистые и просторные номера, регулярная уборка. В номере есть кофемашина, чайник и вода. На ресепшн работает русскоговорящий Евгений, что значительно облегчает решение вопросов. Приятным бонусом было, что бесплатно продлили номер и в качестве компенсации за маленькое недоразумение предоставили трансфер до аэропорта.

Минусы: Иногда приносили устаревшие полотенца, что для такого уровня отеля, на мой взгляд, недопустимо. Если попросить, производят замену. Неприятной неожиданностью было, что несмотря на то, что мы минут 30 на ресепшн оговаривали вопрос с списанием разницы с зарезервированной суммой, все равно списали дважды. Это был уже последний отель в моей поездке и мне надо было быть готовой к такой операции. о чем их предупредила. При заселении нужно понимать, что сумма резервации денег на момент регистрации вернется через дней 10 после вашего убытия. Евгений в этот день не работал. Обслуживание во всех остальных зонах было безупречным.

Плюсы: The spa was very nice and clean. The staff are very very friendly, and specially Mr. Julian he is polite and elegant with his guests, also help us a lot so many times in the hotel. Most of the restaurants are clean and tasty. The house keeping staff are nice and friendly.

Минусы: The furniture is old in the room. But I complain three time regarding the lizards inside the room. the A/C takes plenty of time to cool the room.

Плюсы: The staff were all extremely friendly. The room was with direct access to semi-private pool was beautiful. Breakfast was nice

Плюсы: Beautifully furnished rooms, very nice breakfast buffet ( huge variety of food! )

Минусы: Slow service and lack of efficiency , not enough activities for kids and/or adults considering that you’re isolated and the resort is quite massive.

Плюсы: Spacious room and clean

Минусы: Breakfast was so so

Плюсы: The property was amazing and the staff were very friendly. I definitely recommend going to this property for any firs time Bali visitors. The food was great, view amazing and staff attentive. The wifi was good as well.

Минусы: Buffet area could have been better. Buffet area could have been better. Buffet area could have been better. Buffet area could have been better. Buffet area could have been better. Buffet area could have been better.

Плюсы: Staffs are amazingly great. Very well trained

Минусы: The toilet and shower designs are annoying because they are not well separated from the room

Плюсы: Staff was very helpful and friendly. Nice Beach

Минусы: Toilet was not cleaned properly. Found hair of previous customer on the robe!

Плюсы: Architecture and landscape.

Минусы: Checkout speed and efficiency.

Плюсы: Relaxing , Clean & within walking distance to the beach . The food was so tasty - Staff friendly & professional -

Минусы: I don’t agree with being given a new plastic toothbrush daily. I obv had taken my own x

Плюсы: We really appreciated the staff's kindness, they are always ready to help you. They make the difference in this kind of structures because, apart from the 5 stars, the staff make your stay unforgettable.

Плюсы: design of the room, open bathroom, layout of the hotel, and the decor. Ayu at reception was very helpful, in particular organizing our last minute booking to the zoo-as pick up from the hotel for 'breakfast with orangutans' is very early in the morning, the restaurant with good breakfasts and 'nasi goreng' with seafood, was very good

Минусы: the beach -350 mt apprx. from the property, is fine but not possible to swim

Плюсы: Amazing setting and very beautiful private pool. Loved the whole experience.

Плюсы: Staff were caring and helpful.

Плюсы: Тишина, большой номер, природа, спа, завтраки, территория отеля - крутота.

Минусы: Пляж так себе, в начале мая много водорослей. Вода спокойная.

Плюсы: It is a wonderful location in terms of being close to shops and restaurants. The bed was very comfortable and the there was sufficient drawers and cupboard space. Huge bathroom. The pool temperature was pleasant as were the surroundings. Nice to be at a resort with no loud music day and night. Very peaceful during the day. Breakfast was delicious.

Минусы: Music at night. Resort rooms getting a little tired. White curtain opposite the bed dirty and frayed at the bottom. Given one black tea bag each day, when two people occupied the room. Massage was messed up, so stop start as they didn't realise the time I had booked for. My friends and husband and I all agree it is totally overpriced for what you get and we have stayed at many places in Bali.

Плюсы: Excellent staff and spa treatments. Beautiful room and gréât location

Минусы: The staff should be more present at thé pool bar. Thé food was good but not more and the breakfast included with the room is too light (only one plate to be chosen)

Плюсы: Very good service and good breakfast

Минусы: Try to exterminate bugs better

Плюсы: Friendly staff. Great quality of room fittings and location in Sanur. Somewhat over priced for what it is with disappointment over house keeping.

Минусы: Let down by housekeeping. Never replaced glasses or made the bed as required each day. Only token tea making facilities in room - No water for kettle or anywhere to plug kettle in with tiny tea cups provided. Breakfast a little hit & miss with desired order. Sometimes items never arrived, or hot came with cold at the same time..

Плюсы: Very nice hotel,location just perfect: in the heart of the city, but inside the hotel you cannot feel that. Close to shops, restaurants, beach. The food in hotel restaurant also very tasty, music, people, surroundings, and coctail free flow - wanna come back.

Плюсы: Персонал вежливый и внимательный, очень дружелюбный. Комнаты роскошные. Отличная система кондиционирования. Уборка дважды в день. Уютный балкончик с диваном. Очень удобная парковка.

Плюсы: The pool

Минусы: We have stayed here on 4 previous occasions.! Unfortunately the property has been completely run down and in no way matches the pics still up on numerous travel sights.! The current pics are the same ones that have been up for the past 8 years.! And the property no longer looks anything like the pics.!

Плюсы: Beautifully quiet but within easy walking distance of restaurants and shops.

Минусы: Nothing...........but maybe a teapot in the kitchen.

Плюсы: The Location was very good

Минусы: Poor House keeping, not very clean especially the Bathroom

Плюсы: We love the Emerald Villas, for a group it's amazing, home away from home...we have stayed with young and older family members and it caters for all See you next year ♡♡

Плюсы: Понравился персонал

Минусы: Не понравились мыши, которые были даже в спальне! Не понравилось, что в описании было написано, что представляется барбекю, мы купили свежей рыбы, все замариновали , пошли на ресепшн, а нам сказали что принадлежности для барбекю больше не предоставляются и сказали что пожарить в ресторане вам не сможем!

Плюсы: Прекрасная вилла, путешествовали с маленькими детьми, охраняемая территория, отличный персонал, в пешей доступности пляж, супермаркет (один из самых дешевых на Бали) с хорошим ассортиментом, хороший пляж!

Минусы: Трудности резервирования через Букинг

Плюсы: We have stayed at Emerald Villas many times, each time we go there we keep getting a bigger villa than the last time, the complex is safe and secure, and privacy is assured.

Минусы: The villa size was overkill for just two of us.

Плюсы: Quiet, comfortable, close to great amenities, private, big pool

Минусы: Some issues with plumbing, and a bit in need of some maintenance. But overall very very good.

Плюсы: We were lucky enough to be upgraded to a 3 bed villa on arrival which was huge for the 2 of us. The villa is set in beautiful grounds and the pool was perfect (big enough to do laps).

Плюсы: excellent service, great location, and lovely rooms. the villas are incredibly serene and relaxing places

Минусы: a few snacks and drinks on arrival would have been nice as we arrived very late and there is no room service and the stores were closed.

Плюсы: Location was what we wanted and expected and I told you already that we did not have breakfast because it was too expensive

Минусы: False marketing on website stating that BBQ was available and was not! after 3/4 days one was offered with a cook but I needed to provide all the ingredients, REALLY! and also marketing states that there is a non existent onsite restaurant? narrow pathways and uneven grounds/slabs paving make the place unsuitable for elderly and NO wheel chair access! all the above was a expected part of making the choice to go to Emerald villas and a big disappointment to not have :( plus the ongoing issues of the burnt out living area fan that is required in a non A/C area! PAINFULLY noisey toilets and slow flushing plumbing and drains is just not good enough for the cost. dated and inconsistent internet and non working TV in rooms!

Плюсы: Мы поехали с 14 января по 27 января. Погода в этот период переменная. Дожди с солнцем так как идет сезон дождей, но бояться не нужно так как все быстро сохнет. Климат замечательный. Температура от 26 до 35 градусов. Влажно. Отдыхалось нам замечательно. Очень вежливый персонал. Каждый день к нам приходила очень замечательная, приветливая девушка убирала нам виллу, так же всегда по утрам чистили бассейн и убирали территорию от листочков. каждый день чистое и свежее белье. Сама вила потрясающая. ванна и душ. Большая просторная кухня, газовая плита. Великолепный, чистейший бассейн. Вилла находится в 5ти минутах от моря. Нужно лишь выйти немного прости дойти до дороги и перейти ее и сразу море в 20ти шагах. При этом тебя со всех сторон окружают магазинчики, кафе и рестораны. Это кайф и блаженство. Единственное море нас расстроило так как оно грязное и цветет, именно в зимний период, потому лучше выезжать на другие пляжи это 20 минут дороги но не дорого даже если вы возьмете такси, оно там на каждом шагу и не дорогое. Мы ездили на такси на другие пляжи и нам море очень понравилось чистый пляж и прозрачная вода.

Минусы: Море рядом с виллой грязное и цветет в зимний период не зайдешь.

Плюсы: Very friendly staff and ocean view room large and well appointed overlooking pool & rice fields. Included breakfast, bottles of water, fruit and tea/coffee, biscuits and driver into Sanur. Beautiful gardens and well appointed gym.

Минусы: Nothing we didn’t like. Property is a little way out of centre, but that is want we wanted.

Плюсы: Amazing place Very relaxing Very friendly staff Environmentally friendly

Минусы: Nil

Плюсы: Rooms were fantastic: large, clean and good amenities. Service from the staff was also superb.

Плюсы: Very friendly and attentive staff all around. Went for a sunrise walk with a guide from the hotel, and after she learned that I was looking for a SIM card for my phone, she went above and beyond trying to get me one after the sunrise walk had finished. The food was amazing, probably some of the best food I have had here in Bali so far, and the pool in the one bedroom villa was perfect. Loved everything about the villa.

Минусы: It’s a bit far out and not a place where I wanted to venture out on my own. I wish there had been a little more activity in the evening. Not many people stayed there, so you almost had the whole resort to yourself. For me, I think it was a bit too quiet in the evening (travelled alone), maybe if you had been traveling with a partner it would be ok.

Плюсы: ++ best equiped gym ever experienced in a 4 or 5 stars hotel all over asia + spacious and clean room with a nice view + small hotel (only 15 rooms) - therefore you feel like beeing a good old friend with the super friendly staff + 3 pools

Минусы: -- location (the shuttle from the hotel brings you wherever you want in Sanur but you need a taxi back home which is especially annoying at night in Bali since they try to charge you 5x the normal meter price)

Плюсы: Sparkling clean, three gorgeous pools, so quiet and peaceful, excellent food, and best staff ever who remember our itineraries / check out dates / activities and made us feel so welcome. We have been to several villas and hotels in Bali but this is by far our favourite.

Минусы: Nothing - we will be back!

Плюсы: Everything

Минусы: Leaving

Плюсы: Good facilities like the gym and pools. Private villa was nice. Staff are friendly and presentation of meals were good.

Минусы: Villa pool is much smaller than it appears in the pictures. Also as we had breakfast included, your only allowed a certain number of courses each which isn’t outlined when i booked this trip. It’s not ideal especially since I am pregnant and I could have dinner with more food in the morning. The resort do not carry any change incase you want to pay by cash, we were owed a lot of change but the staff did not account for this when we paid our final bill. There are not many ‘safe’ places to eat nearby we had to get Mcdonalds and KFC delivery if we did not want food from the hotel restaurant but the staff assisted with delivery. Would have liked to use the outdoor bath tub but it was pretty dirty when we got there so did not use it.

Плюсы: - very well behaved staff (but not necessarily super open and friendly) - great modern design of all the buildings, great interior design - I was amazed to have a private Bluetooth speaker in my room to play my own spotify playlist! - very elaborated and fancy breakfast (but some options very pretty surprising, not always in a good way), but the quality was always premium - SPA facilities were fine, but the treatment it self could have been a bit more thought through

Минусы: - location, a bit remote, although there's a complementary drop off option

Плюсы: Beautiful view. Villa was very spacious and clean. The staff were nice. Great place to relax

Минусы: The breakfast was disappointing. More authentic indonesian options would be great. The muffin and croissant were stale and egg dishes did not have any seasoning.