|Популярный аэропорт||Атланта Вест Хартсфилд – Атланта Вест Хартсфилд|
|Основной аэропорт||Атланта Вест Хартсфилд|
Плюсы: Very comfortable
Плюсы: Excellent crew.
Минусы: Gate agents were a little snippy.
Минусы: We are just tired of spending a lot on tickets and receiving the most minimum of a snack and drink on flights.
Плюсы: The crew was great and very friendly.
Минусы: Delta is always a step above the rest.
Плюсы: The little food packets were cool and convenient.
Плюсы: Upgrade to comfort plus was a bonus!
Минусы: Nothing. Flying sucks with the pandemic, but delta is doing a great job!
Плюсы: The crew was nice.
Плюсы: Crew was great, cabin was clean
Минусы: Wi-Fi was very spotty.
Минусы: Less announcements about masks we get it
We don’t need instructions on hand washing
Drink service needed
Плюсы: I loved all the updated COVID protocols and the commitment to a safe comfortable flight. The crew did everything possible to ensure the trace experience was as smooth as it possibly could have been and showed a great deal of patience with my family of five that moves kinda slow sometimes.
Минусы: Biscoff cookies in every snack bag. Those cookies one of the most integral parts of flying delta for me
Минусы: This plane was too full for social distancing. I was really skeptical about this flight as it relates to the COVID pandemic.
Минусы: Passengers not jumping up as soon as we reached the gate even though they were asked to stay seated until their route was next off.
Плюсы: The cleanliness, the upbeat and sweet crew, the pilot did a great job taking of and landing, and controlling the turbulence. Communication was great.
Минусы: More leg space
Минусы: Having cocktails available on-board
Плюсы: The crew amd aircraft was wonderful
Плюсы: The crew was amazing.
Минусы: Wifi would not work
Минусы: Seat comfort and snack choice.
Минусы: Excellent experience during covid times.
Плюсы: Seats were good
Минусы: Flight was delayed on both ends
Плюсы: Great crew
Плюсы: If they hadn’t of given my seat away, I’m sure there would have been something I’d liked.
Минусы: I had been checked in since the day before my flight and for some reason, because I wasn’t at my connecting gate 30 min prior to when they started boarding, the gate agent gave my seat away. I had to wait several hours for the next flight.
Плюсы: Is definitely more organized. Hope it stays the same when things come back to “normal”
Минусы: Some of the seats were not able to recline, and it was so uncomfortable.
Минусы: It was the most mediocre flight I've taken in a long time. And I still had to pay $100 for an exit row instead of a regular seat. Really? $100 for no recline, no underseat storage, and nothing more than cliff bars and goldfish crackers? Delta.... You can do way better
Минусы: Boarding announcements were hardly audible. We chose comfort seats for extra payment but that still did not turn out to be comfort class. Seat classes are confusing.
No temperature was taken before boarding.
Минусы: 40 minute flight delay and my luggage was lost/stolen.
Плюсы: Comfortable and safe flight.
Минусы: I was really surprised that economy seats were not blocked off for COVID. They are tight enough as it is and I used SkyMiles to upgrade my seat and sat in a seat that was no different from economy and sat next to someone as well.
Минусы: Our depart time was 1pm and our actual departure didn’t happen until 11pm. On and off the plane multiple times for mechanical failures for 10 hours. Delta had no plan and there were no hotel rooms. They diverted a NY flight through Atlanta waiving the covid restrictions to get us all on the plane. They Put us in a hotel In Atlanta, which was nice and convenient, but it was 2am when we went to sleep and backup at 6am to catch our flight. Not the way we wanted to end our amazing Key West vacation.
Плюсы: La tripulación muy amable!!
Минусы: The wheel to my luggage broke off in deltas care so if that could have not happened it would have been way better.
Плюсы: We've always enjoyed flying Delta and this trip had been just as nice as the previous ones we have taken through this airline.
Минусы: Our stewardess/stewards seem to be incredibly cranky on this trip and very unapproachable. They must have been having an "off" day I guess.
Минусы: Soda or coffee served during the flight could have enhanced their service.
Минусы: The snacks were good, but they should have offered some drink selections.
Минусы: Overall not bad. Food service can be better but it is due to the pandemic currently. Overall excellent flight!
Минусы: Once the pandemic is over, I am sure some things like food service will improve.
Минусы: Superior customer service
Минусы: Love flying Delta superb customer service
Минусы: No leg room on this plane
Плюсы: It was nice that middle seats were not filled.
Минусы: It was silly that the flight attendant said we had to pull mask up between bites of food.
Плюсы: Fue muy buen vuelo y el personal muy amable Gracias !!
Минусы: Lo q mas me gusto q fue un vuelo a tiempo y amables el personal
Плюсы: Fue un vuelo muy tranquilo y todos muy amables gracias!!
Минусы: Muy cómodo el avión y el personal
Минусы: Better snacks
Минусы: Customer service, the app defies the laws of physics, it blows and sucks at the same time, and email says expect a reply in 3 weeks. United thanks you Delta, they just gained 2 new customers!
Плюсы: Good service amazing crew clean airplane good cleaning protocols
Минусы: Everything was good
Плюсы: Peaceful in cabin
Минусы: Blanket ,
Плюсы: Everything was great. Seats, service, flight, crew.
Плюсы: Crew was great, the seats are never comfortable
Плюсы: Crew was okay.
Плюсы: Comfy without the middle seats being filled! Good entertainment and inflight wifi!
Минусы: So over gold fish and biscoff cookies! I know with Covid it really affected meal service but Delta’s meal service is pathetic!
Минусы: Everything was great and went smoothly.
Минусы: Crew is overly aggressive when enforcing masking policies, to the point of making it feel like I was a prisoner on the flight.
Минусы: The crew was overly aggressive with mask policy enforcement. They patrolled the aisles and routine pointed at passengers directing them in a hostile manner to keep their masks on their faces, even when they were trying to eat or drink. They also threatened customers by stating it was a federal law several times. It was very uncomfortable to say the least. I will not fly delta again by choice.
Плюсы: Crew was kind and helpful. Very clean and made sure we were able to sanitize and keep our area safe.
Плюсы: Very friendly thank you!
Минусы: The wifi login experience could be improved. I purchased wifi as a guest when I had an account and had to spend extra time chatting with an agent to get it resolved. They were very helpful but having the option to login to my account at the start would be ideal!
Минусы: Loved it!
Минусы: The one member on the crew team was rude and harsh. Very poor customer service skills.