Отели — Чикаго

Плюсы: Club level was outstanding. Staff were beyond awesome. Food was great.

Плюсы: The staff was amazing. Everything detail from decor to comfort was superior in quality and taste. Fantastic location. Amazing pool ans spa.

Минусы: The additional room service charge

Плюсы: Location is excellent. staff is good.

Плюсы: Very nice. Excellent price for how luxurious it was. The room was unbelievable and the location was perfect. The parking was very easy, if you don't want to use the valet, there is a parking garage right next to the hotel.

Минусы: I had called to confirm our check in was at 3pm, and I received an email stating that our check in was at 3pm. However, our room was not available until after 4pm. We had missed our dinner reservations because of this. And being that we paid alot to stay at this hotel, they did not offer any compensation for their error.

Плюсы: I loved the spa, and the club level. The art--in the halls, and the rooms--was quite wonderful and unique in my experience. The food on the club level was excellent. And the spa is the best I've found amongst hotels, and in Chicago. Staff was quite helpful.

Минусы: It is very expensive. I was amazed at how expensive the overnight parking would have been ($ 71), and chose to park for 1/3 of that in a garage next door.

Плюсы: The rooms are large and the bathroom is awesome ,The rooms are large and the bathroom is awsom

Плюсы: This place is so extra!! I have stayed at the London location but it had been so long ago that I forgot how nice it is.

Плюсы: Excellent ...one of the nicest hotels I have ever stayed at. Professional staff. When coming to Chicago it will be the only Hotel I will stay at.

Плюсы: Beautiful. Comfortable, luxurious.

Минусы: Staff assistance was hit or miss. Very frustrating. Some staff was very helpful. Others were not to the point of carelessness or rudeness. At this hotel I had expected service to be exquisite. It was not. For the price there's other hotels with better service who value their customers more highly.

Плюсы: The view was beautiful

Минусы: Nothing

Плюсы: The location was great! It was trendy and clean and comfortable. Love the free continental breakfast on each floor. We also got two free drink tokens for a happy hour they host - which was a nice pre-dinner drink for us! They were also able to accommodate us last minute for an early check-in which was super helpful.

Минусы: Everything was a little small (hotel room, lobby, etc). It was modern and boutique-like, but I wouldn't consider it a luxury hotel.

Плюсы: There was nothing I would change during our stay. It was perfect and the front desk person named Robert was very helpful too! Thank you.

Плюсы: Good breakfast, great location, modern, very clean, all around great!

Плюсы: Location

Минусы: The check in desks aren't the best, it gets congested and it's loud. The evening reception is nice however I received one coin for one drink?! I saw many others with many coins for drinks.

Плюсы: Great beds, healthy breakfast options, helpful staff, perfect location. Skip the stuffy formality and enjoy the attention to convenience.

Минусы: Having the staff sitting behind a desk seemed a little odd. Eye level would be nice.

Плюсы: We liked how breakfast was available on every floor, the location (pretty central to our interests), the price was good and there was relatively inexpensive parking next door.

Минусы: View from the room was basically an alley and parking lot, not the best view in Chicago by any means. Breakfast ends a little early. Free drinks at the "lounge" was a great surprise but the lounge itself is a bizarre little room.

Плюсы: Nice property, good location, professional staff

Плюсы: Enjoyed our stay at the Kinzie. Loved the continental breakfast on our floor every morning, as well as the spread provided during happy hour. Within 5 minute walk of 3 L train stations. Would definitely stay here again!!

Плюсы: We loved the breakfast on every floor! The rooms were nicely decorated and very clean. The location was perfect!!

Минусы: While we were okay with "no view", we didn't care for others looking into our windows. We had to keep our blinds closed the entire time. Sheers would be nice to still have the light but still have piece of mind about privacy. Perhaps next time we will ask for a view!!

Плюсы: I was pleasantly surprised about our stay. We travel a lot and typically stay at places we are familiar with. However, this place was perfect! Location, staff, room.....everything was great! We will definitely stay here again when we return to Chicago. I think the most impressive part was the great staff. They understand customer service and they were on their game at all times!

Плюсы: We were very happy with the Kinzie Hotel. The location was very convenient for the Oriental Theater, as well as for dinner locations afterward. We appreciated the continental breakfast provided on each floor. We found the room very spacious, clean, and comfortable. We especially appreciated the friendly staff and we look forward to staying here again.

Плюсы: we were traveling with our toddler. the hotel crib came with complimentary johnson & johnson toiletries and a stuffed bear. the room was clean, comfortable and spacious enough to be tolerable with a toddler in the same room. the bathroom was spacious, in excellent condition and well-appointed. we were on a high floor and had a great view of the city.

Минусы: it would've been great to have iPhone charging docks/stations. we forgot to bring one charger.

Плюсы: Great location, beautiful room and good staff.

Минусы: Except for my wife losing her nose ring and no thin sheets were available; our stay was outstanding.

Плюсы: The rooms were nice, but our room had not been properly cleaned. There was an empty wine bottle in the trash, a stain on the carpet, and dirt on the bedspread. The location is great for exploring the city. A block from Michigan Ave, the beach, and Rush street.

Минусы: The customer service was not good. We waited 30-45 minutes for our bags to be brought up to our room and finally had to go down to get them. There were two bellmen standing in the lobby doing nothing and our luggage was just sitting there. As mentioned the room was not properly cleaned which is never a good feeling when you are staying in a hotel. I requested a late check-out and was immediately told "No due to someone else staying in our room and they needed to clean it". He then asked what room we were staying in. He again said it wasn't possible as someone was staying in that room and they would need to clean it. When we checked out I forgot a brand new shirt I bought while staying there. I rarely hang things in the closet and had done so since it was a new shirt. I realized this the next day and called and again was given horrible customer service. They told me it was not in the room and that nobody stayed in that room the night before so they couldn't help me. Obviously, the maid who cleaned that room took it, but they accepted no responsibility for that. Not to mention they couldn't give us a late check-out due to another guest needing the room. It's a shame the customer service was so bad because it is a nice hotel in a great area of the city.

Плюсы: Large rooms and bathrooms. Plenty of fast elevators. Great location for the north end of the Magnificent Mile.

Минусы: More attention to detail could be provided to the cleanliness of the shower area. Several areas of black mildew in the grout of the shower wall.

Плюсы: Great location, great value for the price.

Минусы: Staff need to stop acting so high fallutin. Yes it is the Sofitel, but you still work for me.

Плюсы: Great location a few steps from the best shopping and restaurants in Chicago. Very friendly and professional staff.

Плюсы: The French ambiance.

Минусы: A bit expensive.

Минусы: Rooms too small

Плюсы: beautiful hotel

Минусы: bed was too soft

Плюсы: I would have preferred a discount on the Parking for staying in the hotel.

Плюсы: Room was nicely appointed and very functional

Плюсы: Great spot. Conveniently located. Pleased overall with the property.