The bed is gorgeusly confortable Many problems with shower, room cleaning, front desk attendece, etc.
Great restaurant recommendation and service!
when I make check out from the hotel they told me i have to pay more than what booking website show me,after desscution they agree to refund 110 $ to me.
They had absolutely no trace of our reservation on arrival, but after some spirited discussion more than made good the upheaval.
Very good welcome and staff performance An elevator alarm went off in the middle of the night and it took over one hour to fix it - not conducive to comfortable sleep.
Location! And they left a small treat for my child every afternoon.
Very good location.
Location/spa and swimming pool None
Comfortable, elegant, convenient excellent accomodations. Food very good but somewhat overpriced. The hotel tower is very tall and our initial room on the 40th floor was very noisy in the wind and rain storm. The swaying was not noticable but the sound of creaking wall and ductwork was uncomfatably loud. The staff did move us to a lower floor to a large apartment suit which was very quiet.
Hotel has great location, very nice accomodations. There was broken glass in the bar and I cut my finger pretty badly on our first night at the hotel. Although hotel staff was very nice and they did call security, I thought they could have done more in way of compensation. In hindsight, I probably needed stitches and other than call to my room by the manager (who had already left by the time we got back to the room), they really didn't even follow-up.
Excellent customer service! Bathroom could use a pocket door.
Great service, BCBG, not expensive and they have a great bar on the 4th. They don't have recycle bins in rooms... Euhhhh... #2015
Had a great experience overall. The staff at the front desk, restaurant and main door were all very attentive and courteous. My room was very quiet as requested it. It was located on the 15th floor and it was impeccable. Unfortunately I didn't have the time to check out and enjoy the gym and the lounge on the 4th floor. I was very pleased and would highly recommend anyone to stay at the Godfrey Hotel.
The front desk hung up on me 3 times and my girlfriend twice, the comforter had black mold. So overall this place is ghetto
I have heard there is some noise Weds to Saturday late nights but I was there on a Monday night. I guess there is a nightclub. That still probably wouldn't bother me. It's a really nice hotel and if you are going for a night out in the city this is a perfect place.
Exactly the amenity level that you want to pay for. Great, though not extensive, onsite amenities (gym, spa), and a GREAT restaurant/bar. I was passing through on business for one night and I had a couple of small plates and was really amazed. I'd definitely come back just to eat here, but the room was clean and well appointed too. At 44, I have to try pretty damn hard to be hip enough to chill at the ultra-cool bar at this place. I leave it to others to judge whether I was successful or not.
Great location and staff. Feels like a high class hotel. One of the 2 elevators was out of service. So the one was always busy. Especially with always stopping at the the Club/Lounge on one of the floors.
The staff was pleasant at check in and breakfast. The room was comfortable and well appointed. I appreciated the full size hair dryer which I'm finding to be a luxury lately. The bar was a very young hip LOUD crowd. My group felt very out of place trying to get a drink there with some coworkers and we had to leave early because of it. Coming back to the hotel after dinner there was a wait to get on the elevator between all the loud groups going up to the bar.
Location, bell staff and concierge were excellent. The rooms were spacious Room could have been cleaner. Used bandaid on floor when I checked in
The hot breakfast in the morning was nice to have. It offered about anything someone would want.
Very central hotel. Navy Pier and The Magnificent Mile both within easy walking distance. Concierge very helpful and friendly. Breakfast extremely crowded, sometimes insufficient seating. Breakfast finished at 1000 on weekends.
Peaceful haven in the heart of the city. The staff bend over backwards to make everything perfect.
The staff was super. They accommodated our room requests and even opened their breakfast eating area for our large group to order pizzas in since wait times at restaurants were over 2 hours. All the free food was great - breakfasts and dinners. Can't believe everything was included at such a reasonable rate. This is one of the best hotels for the value in the US we have experienced. Great location too - 2 blocks from Mag Mile, 2 blocks from Jewel (grocery store) and red line, free trolley stop to Navy Pier just outside hotel. Can't be beat! There was nothing we didn't like. The hotel was crowded during our stay (over New Years) and lots of kids. The staff handled the crowds well - opening extra dining rooms for meals. Overnight parking is expensive - around $50 per night. But that's typical for this location.
The hotel was in a perfect location with a great staff. The room was very clean and spacious with a refrigerator, sink, stove, etc. Location is outstanding! 10-15 minute walk to the Millennium Park.
Great service - very responsive and friendly, nice suite, great breakfast.
Food at Homewood Suites Washington DC is better.
I would stay here again
Upon arrival valet helped us get settled and took care of the car. Once up on check in level desk agents told us to hold off because the free dinner (m-Thursday only) was about to close so she recommended we eat first since we had been in the road for six hours. The staff was always very friendly and helpful. Parking cost $49 to park yourself or $56 for valet really expensive Alarm clock in room was set to mountain time and couldn't be changed without a screw driver.
This hotel was very convienant. Our stay included breakfast and diner, our room had a kitchen and the grocery store was just around the corner or we could have filled out the grocery order list. When we were done shopping the pool was great. The bell hops were also very helpful. There was nothing I did not like.
What a fabulous find this little hotel is! Superb location, funky decor with a rock 'n' roll theme, and prices I couldn't beat after a day's searching online. Sure, the rooms are small, but the renos are modern and neat, and there's great music in the lobby, the bakery and the Berkshire Room. Definitely where the cool kids stay ... even if the cool kids are over 50!
A very cool place. Location was great and the rooms were clean. Nothing
Really neat place, fantastic location and price
The proximity to great eateries, bars and fun activities cannot be beat. The staff was pleasant and accommodating.
It was a different hotel experience. For example: They delivered fresh coffee in a thermos in the morning versus making a cup. Noisy hvac unit.
Comfy room. Excellent attention to detail. Super cool hotel bar. I have no complaints.
Quiet, quirky, nice beds, great location. Loved the robes and free, delivered to the door morning joe. View of a wall in my room, but no street noise either! A bit pricey
The front desk agent was very helpful, even though Expedia had not forwarded my reservation. She checked my bag and took my phone # and said that they would call when my room was ready... The room was clean and I like the way it was decorated. Nothing
Modern, clean room with access to restaurants: some that claim to be the home of deep dish, Eataly, and some other nice but standard places. Cute cafe in the lobby with good coffee and pastry's. Close to subway, and not too tricky to get to from airport. I was surprised to see vending in the room: the mini fridge was stocked with drinks, and there were cans on pressure plates that if you moved, you bought the items. It made me feel nervous that sitting at the desk if I jostled a can I'd have to pay $5. I had them take all of the vending things out of the room, which they did quickly and with no fuss. Probably something you want to check on if you have a problem with alcohol, have kids in the room, or just not in to having impulse purchases in your room. Also, they are a decent hotel, but all of the copy on their marketing materials and their look seems like they are trying way to hard. Show, don't tell. If you have to tell us you are cool, you probably aren't. That said, it is a fine hotel - we can like you the way you are.
Это прекрасный отель, который находиться не сильно далеко от океана, если у вас вызывает недомогание запах океана, а ваши спутники не прочь искупать или покататься на серфинге, то этот отель оптимальный вариант идля вас и для ваших спутников.
Отвечает своему статусу бизнес-отеля - отличный сервис в номере, впечатляющий вид с вехних этажей на даунтаун Чикаго, недалеко пешком до крупных торговых центров, если не подходит кофе в номере - Starbucks в лобби. Отличный отель для деловой поездки, что касается поездки с детьми - выбрала бы что-то поспокойнее.
I was delighted to be upgraded to a suite, which was very attractively and comfortably furnished - I'm a fan of Mission style. The location is great. Only a few yards away from the Madison-Wabash CTA stop, easy walking distance to Millenium Park, Art Institute of Chicago, the lakefront, many fine restaurants, and the Lyric Opera. Having Ada's downstairs is also a plus for breakfast or lunch. I wish the hotel would provide real glasses for drinking instead of soft plastic cups.
It's hard to exactly explain the understated but rich comfort of the Silversmith.They've put a lot of effort into getting the interior design just right, in the lobby as well as in the rooms, both of which are very comfortable. The staff is welcoming and friendly. All in all this is one of the best hotels we've ever stayed at, and we've stayed at many. I guess in a nutshell I would say it reminds me of a Kimpton hotel, but with a more quietly dignified attitude. I was underwhelmed by the restaurant downstairs, but it doesn't really matter since there are plenty of dining options in that part of the Loop
Location, location, location Two blocks from Chicago 'bean' - cloud gate and parks. Front of hotel with construction for 'E' was not pretty -- but we never heard any noise in our room.
Loved the atmosphere, very pretty, very nice hotel. Had a wonderful stay and would definitely recommend it.
Like the decor, rooms were warm and clean, bathroom big and well-lit. Gym was fine, too
Was a bit of a mess but it will end. Not all rooms have a desk for computers
Talk to Bennie when you get there. He'll get you set up downtown.
Everyone was just so helpful - whether it was advice on the train system, to off the beaten path restaurants or activities, all of the staff went out of their way to help us enjoy our trip to Chicago. The room was very quiet - we seldom heard any noise outside of our door. There was a bit of construction outside the hotel, but even that added to the peace we felt at the facility.
We got a great rate on kayak. The room was spacious, bathroom was huge, and shower was great. Lots of storage and hangers. Staff was extremely helpful, very nice, and very quick when help was needed. The view of the room was awful. We looked at a very dirty alleyway with a view of a brick wall. Also our truck was damaged by the valet service. They assured us they would make it right, so that's why I still gave them 4 stars.
Didn't stay here long but got upgraded to a beautiful suite. Great facilities, decor, etc. Staff were very friendly and welcoming. Definitely a great choice!
The location was nice. Boring hotel, average style rooms and amenities for the price range hotel
This is a charming boutique hotel in the heart of the South Loop. Well worth a stay.
Отель очень красивый, ресепшн сделан в ретро стиле. В номерах удобно. Отель расположен великолепно - на берегу озера Мичиган, поэтому вид из окна великолепен, и рядом находится парк для прогулок, так же неподалеку множество достопримечательностей, поэтому с фотооапаротом можно пройтись и пешком.
Очень понравились холлы этого отеля, все так богато и солидно) Там кожаные и тканевые диваны, очень удобные! в центре большая ваза с живыми цветами!!) которые меняют время от времени). Люстры огромные) Хрустальные)такие шикарные)) в этом отели 10 этажей, а лифтов 6 штук!) . В номерах очень отличная техника!) Ресторанов хорошим достаточно, на любой вкус, как говорится) Так что если будете в Чикаго, можете смело останавливаться в этом отеле!!)
we were given a large upgrade on our room . to a suite- the reception staff were very kind.they went out of there way to make us feel welcome
The Conrad Hotel was first class, very well located in downtown Chicago,with ecxellent service and clean comfortable rooms. I would highly reccommend it to anyone as a Chicago city hotel.
Fantastic location, great comfort, spotless, incredibly obliging with a "nothing is too much trouble attitude" - everything one needs when staying at a hotel.
attention to the details excellent. none
Spacious, clean room 1) Can't make a cup of of coffee in the room 2) Breakfast is a bit expensive 3) house keeping kept bothering me for few hours before I checked out. They need to learn to bug the guest until he/she leaves the room
I did not like anything about this hotel. It's in downtown Chicago and it has carpet like a motel. Does not make you feel comfortable at all. The tv sucks the picture even worse. The worst hotel I've been too! Too expensive for a motel like setting. First and last time ever at this hotel. -10
Small Room not clean
Almost everything was absolutely wonderful except... Cleaning staff did not fully replace my used towels and cups. Also, the location made it difficult to easily hail a taxi.
Great location, friendly staff, reasonable price Room smelled like smoke
Quick check in process. Cute as can be room.
Very small rooms.
It looks very chic walking in. The staff was all young and super friendly. The air smelled like it was diffused with something. There was a small bar and restaurant attached, which was convenient. Room was small but clean and nice. Staff suggested a boat tour and also booked it for us AND printed off directions, which was really helpful. The room was very small.. I kept hitting my shins on the edge of the bed. My friend and I stayed there together so it made for a pretty tight space but we didn't spend a ton of time in there so it was fine. Also, no breakfast, just free coffee. We ordered towels at one point and no one ever showed up.
I came to stay at Hotel Felix for NYE in Chicago. The location was excellent and I never had to walk more than 15 minutes to get to anything. Just a few blocks from Michigan Ave and tons of restaurants. But, the rooms were dirty and our floor smelled horrible. I'm certain our sheets were never washed due to all of the mystery hairs I found in the sheets. We also had a mix up when we checked in. Instead of putting us in a queen room, like we reserved 4 months prior, we were placed in room with 2 full beds. When we asked to be moved to our appropriate room so were placed in a tiny room. If you don't mind sacrificing space and cleanliness for location this hotel is fine. But if you are expecting a luxurious night in the city don't waste your time.
The staff was nice, and hotel was pretty much what I expected except as noted: Elevators were a little weird and didn't work as expected Room was deceptively *tiny*
The hotel is quirky, clean and comfortable. Compact rooms for people looking for a comfortable place to sleep but don't need all the bells and whistles. Everything was clean. The girl at the front desk checking in was mumbly and hard to hear. Waited 5+ minutes for a valet attendant to show up (we were the only people there at the moment). Then we were taken up to an uncleaned room. Storing our bags in luggage after we checked out was a similar struggle finding an attendant that was supposed to be there. Fortunately there was one of the staff members who continually helped resolve the issues all weekend long. He was very professional and willing to do any job with patience and a smile. Please hire more staff like him!
Great value...clean....excellent location for shopping Michigan avenue...staff helpful...no complaints!
The hotel is very modern and attractive. And it is in a good location. The bell staff is very friendly Extremely small rooms. Small bathroom with shower only whichhas a curtain not glass Detracts from look. There are no bedside lamps ! Too bad for readers.bartender is sweet, not really does not know how to make a drink-not all that familiar with different types of drinks, bar not set up didn't have cherries, fruit.
Удобное расположение в очень красивом месте. центр города. Стильно и не пафосно. Очень отзывчивый персонал отеля.
Расположение в центре города, наличие небольшого, но фитнеса, наличие wi-fi, хорошее сочетание цена-качество, мгновенное заселение с учетом бронирования нет
Понравилось Сейф в номер
Все - великолепное расположение у основания великолепной мили с видом на башни Ригли и Трибьюн в 3 минутах от остановки метро loop, очень уютный чистый номер оборудованный кофеваркой и холодильником, приветливый заботливый персонал. Все было просто отлично!
The location is in a wonderful neighborhood with lots of shops and restaurants. The staff is very friendly and stays out of your way.
it is a fantastic antique designed bed and breakfast place. I definitely had a great time, staff are very friendly and helpful. breakfast was amazing everyday , I have never seen such a place that you can specify your breakfast choice in detail. I think shared bathroom and toilet is not my type (just a preference) but it was always clean and in good condition so I cannot say it was inconvenient.
I like breakfast at this apartment and It is near cta. I feel no safe when I went back at after evening or early 12:00 pm.The guest should take the cap or their vehicle.
laid back place, back door entry so you don't bother other guests.
I liked very much the Lady of House of Two Urns. Hotel was quiet and crew very friendly. Location was perfect for city trip. Subway and bus stop were near. Only minus was, that hotell hard to find, becourse there`s no visible sign on the wall. Best regards Ari Marttila, Finland
Everything was great! The staff and the stay! By is officially the only hotel I will stay at when I visit Chicago! Everything
Modern Style, a nice change from the standard hotel mini bar products are priced a bit high
Great location and very upscale!!!!! Amazing rooms and quaint little bar in the lobby! Would love to come back in the summer and check out their roof top bar!!!!! We will comeback
I loved the modern rooms and cleanliness of he space. The hotel was convenient to work on Michigan Avenue. The lighting in the background needs to be upgraded as my co-worker and I who both stayed in different rooms had an issue with putting our makeup on in the morning. Additionally, no one at the front desk could help me with an iPhone 5 charger and gave me the excuse that they had all been lent out. Many of the guests were business men and women, so the hotel should always be prepared with that.
It was an elegant, comfortable weekend at one of the best hotels anywhere. Nothing
Fabulous service, fabulous food, fabulous room. I can't recommed this hotel highly enough!!
Beautiful hotel, very enjoyable. Neither Booking com nor the hotel warned us that a change in the reservation, leaving a night earlier, would result in an increase in the quoted daily rate. We were only told that cancellation was required 24 hours in advance without penalty.
I liked the location of the hotel, and also enjoyed the updated decor of the hotel.The bedding was excellent! Very important to me.... it was clean and luxurious. The bath rooms also were in excellent condition. It did meet my standards. (Extremely picky) I did not like that we had to go to the 12th floor to get to reception.
I took my 5 year old to see Chicago. I love the quiet of the hotel. The staff was great. You get what you pay for.
room was excellent - very comfortable bed restaurant was nothing special - for location of the hotel it was poorly situated and did not take advantage of this location and offer a view of the park or of the lake
The room was great and the amenities were awesome. Great location, only a few minutes from Michigan Ave and Millenium Park. It would be hard to return to Chicago and stay anywhere else!
Room was amazing. Facilities (pool, fitness & game room) were phenominal
I hosted a meeting while I was there and their banquet staff was exceptional! They were able to make changes last minute. If they didn't know the answer to a question they found out for me. They were always smiling and always on top of every detail without my asking. The side chair & mattress were a little harder than I prefer.
Location, interior design, amenities
Its just 18 floors
Modern room, loved the shower.. Found the room servicw menu limited, very few items.
Beautiful hotel all around. Incredible pool deck, one of the best I've seen, Upscale, and very clean. The noise from fire station nearby meant that we had to keep the balcony door closed and so it was a waste to pay the extra money for a balcony you can't enjoy. Very expensive parking.
Loved the view of the city from our balcony. Also, the rain shower was great! It was the perfect location to all the tourist attractions of the city. Would definitely stay here again! The cost of parking was a bit overpriced.
Cool looking. Hotel corridors unique in a good way. Room comfortable. Balcony nice but should have bad small chairs. Bar uncomfortable and staff had stiff personalities. Facilty confusing.
The staff were EXCELLENT! I was there for a small event and Dominic took perfect care of us. Loved my stay!
Booked through kayak the day of to arrive and no record of my booking at hotel. Card was swiped twice, so I had to wait past my stay for the authorization to fall off for the $700 charge. It was a messy situation and one that shouldn't happen while I am taking a break.