Чикаго — отели

Плюсы: The staff were amazing so friendly and helpful The food was delicious. Absolutely no complaints from me

Минусы: Everything was fantastic

Плюсы: Everything was great from the location to the staff I definitely recommend and I’m definitely staying here again

Минусы: Nothing everything perfect

Плюсы: Convenient location to Chicago city, shopping, transport, restaurants

Минусы: -

Плюсы: The room was extremely spacious with high quality fittings and a lovely view over the river. The hotel is very centrally located.

Минусы: Nothing!

Плюсы: Very centrally located. Staff are pleasant and jolly ; Housekeeping were attentive to details at turn down service and generally discreet. Bathroom amenities well provided for

Плюсы: The level of service from the entire staff from the minute we arrived was excellent. We’ve stayed at various properties in Chicago and the Langham has moved to the top. Comfort, cleanliness & location are also all excellent as well.

Плюсы: Все! Отличное месторасположение , большой новый номер с современной техникой и элементами «умным домом». Великолепный сервис и отношение персонала. Чистота, комфорт... Все отлично ! Настоящий 5 звездочный отель с плюсом. До этого останавливались в этой же сети на 5 авеню в Нью-Йорке так же было все на 5+ Вывод один : Менеджмент умеет работать и любит то что делает. Для нас эта сеть отелей теперь в первых любимых рядах в путешествиях по миру и стоит рядом с Four Season, Ritz, Mandarin. Круглосуточная разнообразная еда в номер , отличный бар в номере. Молодцы. Рекомендуем! Цена-качество соответствует!

Минусы: Нет такого

Плюсы: No time to stay for breakfast although looked inviting.

Минусы: At check- in we were scheduled for a king bed club level room. The front desk sent us up to the " club level" for further registration. Once there, due to an error in the computer system and miscommunication,, it was assumed we were there to look around and not there as paid guests. The situation made both my husband and myself very uncomfortable. The registry staff member serving us, spoke loudly enough that other guests adjacent to the registration desk were able to overhear him as we were made to feel "less than". As a result , we decided not to stay and make use of this club level service and just went directly to our hotel room. We quietly made a complaint to the concierge, after which a small percentage of our room rate was returned. Needless to say, this experience would cause us not to return here as there are many other exceptional high end hotels in the same immediate area.

Плюсы: Size of the rooms was excellent, good layout, great location.

Минусы: Not much of a view

Плюсы: Очень удачное расположение отеля, он стоит своих денег и по проживанию и расположению.

Минусы: Нет такого

Плюсы: The bathroom

Минусы: I liked everything

Плюсы: Room was comfy. Location is great. Downtown.

Минусы: Plenty interruptions.

Плюсы: The question is what’s not to love

Минусы: Shower

Плюсы: This place sets the standard for luxury hotel, everything was up to the highest quality and standard. Every gust matter, very welcoming staff ,friendly and helpful .

Минусы: Nothing.

Плюсы: If you think

Плюсы: The staff was excellent and helpful. If I didn't know I was in Chicago, I would have thought I was in India at Oberoi. It didn't matter who the staff were--from front desk to housekeeping--they were helpful and pleasant. The iPad idea in the room was wonderful and there were no unnecessary calls to the front desk. Fabulous! Also, found out there is a Peninsula in New York and will be booking that hotel for our October trip.

Минусы: Taking two elevators to the street level.

Плюсы: Very well kept hotel with fine finishes and ultimate luxury in the design of everything within the hotel

Плюсы: The room was light and spacious, the bed great and the staff was just lovely. Being a little tech stupid it took me a while to figure out the lights and the AC. But I got it. I know if I had called they would immediately have helped me but I kept at it.

Плюсы: Идеальный отель с очень высоким уровнем обслуживания! Повысили категорию номера. Приятный бонус. Персонал доброжелательный. Уборка

Минусы: Нет такого

Плюсы: It was very comfortable and excellent staff

Минусы: Parking was very expensive for how much we paid for the hotel.

Плюсы: Attentive, polite and knowledgeable staff. Great location. Immaculately clean hotel. Convenient restaurant services.

Минусы: The hotel needs two swimming pools. A lap pool is all that is available for families. There needs to be a lap pool and a pool for children. It was very difficult swimming laps with children playing around me. The pool area is too small for children to enjoy and have fun. We experienced be awakened in the middle of the night from the sound of dance music being played at a wedding party in the hotel. We were on the 8th floor. We called the main desk and complained...they offered to move us to another room...why would we do that in the middle of the night? The deep base sound continued for another hour. This is unacceptable in a facility like the Peninsula...management needs to address this issue to avoid such a thing happening to others in the future. Truthfully we loved the privacy and location of our room but the noise from the party was very inconsiderate for others staying at the hotel. The noise should have been addressed and stopped by management immediately.

Минусы: The orange juice is not freshly squeezed They served me a proper orange juice every morning as asked by us but full of skin. I asked for a smooth one but couldn’t managed to give me one.

Плюсы: Fantastic location in the heart of Chicago. Beautifully furnished - contemporary and design style. Very cozy and comfortable. Double rooms are quite large and very nice. All the amenities you can except from a 4 stars hotel.

Минусы: Staff is friendly but not always efficient. Somewhat disorganized - I had to ask several time to get enough towels in our room or to have the slippers or the « do lot disturb » sign which were missing, or the safe to be fixed. Same impression of lack of customer orientation at the restaurant (except 2 of the staff who were outstanding).

Плюсы: Great design and character, if a little gimmicky. Fun rooms and fantastic location.

Плюсы: the uniqueness of the rooms

Плюсы: Overall this was the best hotel I've ever been to and I've stayed at over 50 hotels in my life. This one was hands down the best

Минусы: Staff took a while to respond to requests

Плюсы: Awesome modern Art Deco inspired hotel. Great staff: front end helpful, f&b at The Albert awesome dishes and house keeping making my room so clean

Плюсы: Everything about this hotel was wonderful and exciting! The elevator was super fast! The décor in the hotel and in the rooms was really neat! Clean! Comfortable! The staff were amazing! Very helpful. OH and the robots! Leo and Cleo! So much fun! We ordered a couple of waters and sure enough Cleo came to our door, rang the doorbell through the TV and popped her lid to reveal our water! No extra charge! Also if you are looking for exceptional food, look no further than The Albert located in the hotel!

Минусы: The view from our room, it was the cooling systems and other rooms windows, but we didn't spend that much time in the room so it was okay. Next time we will request a room on the street side.

Плюсы: Location

Минусы: Price

Плюсы: Cool design, nice location, helpful staff and a really good bar.

Минусы: Had to pay for WiFi unless you signed up for a membership.

Плюсы: The double room was very spacious and the design clever and up to date. The delivery to your room with the robot is fun and clearly unusual. The location is top notch, right there near Michigan Ave. We stayed there 4 nights for the first time and were offered vouchers for free breakfasts which was a really nice touch. The room has a Keurig and free water which is always nice.

Минусы: The restaurant for breakfast was not living to our expectations. The kitchen was really slow to deliver our meal (25-30 min) even though we were the only customers. The quality of the food was so so. That did not encourage us to try dinner. The parking is expensive but that is everywhere in Chicago.

Плюсы: Hotel employee delivered room service/extra shampoo as needed.

Плюсы: Beds were comfortable. Pillows exceptional. Water temp in shower..great. Space in bathroom good. Complimentary water very nice. Space in toilet room was nice. TV was fine. Nice amount of outlets. Thermostat in room worked pretty well; it cooled down pretty quickly.

Минусы: Chair in room was pretty good..could have been better if it had arms. Robots were ok but two of them caused a traffic jam near elevators...still cute idea.

Плюсы: Very fun hotel. Fantastic location!

Минусы: Had a drink at the restaurant bar. The bar tender was on break and the manager made our drinks. They were pretty aweful...not a big deal, but they came with a hefty price tag.

Плюсы: Great location, nice view, spacious bathroom, comfortable bed

Минусы: Small closet and no drawer space, had to live out of suit case in an upscale hotel, minibar full of sellable items, couldn’t use for our doggie bags, no coffee in lobby all day, rooms need less bathroom and more livable space.

Плюсы: Location

Минусы: They kept asking to do the room before 11.....

Плюсы: Room had several lighting options that were easy to change by hitting one switch. Drapes were heavy to opt for black out conditions if needing to sleep in. TV was modern and has many alternatives such as connecting my devices. Staff was always pleasant

Минусы: The mattresses in my room were soft and lumpy - needs to be addressed. Would like to have had a bathroom fan. I prefer a bar of soap as opposed to a pump - which they gladly found for me. Really enjoyed my stay at the Viceroy.

Плюсы: The location is excellent

Минусы: The valet fees for over night parking is extremely high

Плюсы: Beautiful hotel, amazing staff, fabulous location! The staff could not do enough for us!

Плюсы: Great location

Минусы: Bed sheet had a fist-sized hole in it, hair dryer broken and room safe faulty. All fixed by hotel after a moan, but not the quality you expect from this type of hotel at these prices.

Плюсы: Location

Минусы: Small room size. No bathtub

Плюсы: Really great location for exploring sights of Chicago.

Минусы: Street was noisy on Friday night. Made sleeping difficult.

Минусы: By order only there is no open puffy.price were to hight compere tho the rooms soize anddesign

Минусы: Room too small.

Плюсы: We loved everything about this property. Location, staff, ambience....I could go on & on.

Минусы: There was nothing we didn’t like.

Плюсы: The hotel design is beautiful and the location is superb. You’re in walking distance of sights, shopping, and nice restaurants.

Плюсы: Beautiful hotel and very friendly and accommodating staff! Also room was nice and extremly clean

Минусы: Beds were too firm. A little bit of a delay on getting into room, it was ready about an hr late

Плюсы: Staff was amazing, rooms were spotless. Beautiful hotel!

Минусы: No issues whatsoever.

Плюсы: Everything, we had the spa room, which is big and amazing room, the best bathroom we have ever had. The best Kimpton we stayed so far. The restaurant on the roof At the hotel is so delicious. Perfect as always.

Плюсы: location

Минусы: no

Плюсы: This hotel is centrally located, clean, has high end decor and a service oriented staff.

Плюсы: Text messaging for any requests/questions was my favorite feature. Awesome location was a delight! Friendly staff and accommodating our requests was the icing on the cake. Rooms were super clean

Минусы: We did not get the bikes that we wanted to see the city.

Плюсы: the staff-everyone so helpful and friendly.

Плюсы: Love the location Love the nearby things to do Love the bed

Минусы: Room was a little tight Not all the lights were working in the room The sink being outside is a bit annoying No full length mirror

Плюсы: I loved the feel of the hotel and the rooms were beautiful. Unfortunately, the beds weren't that comfortable. Their staff was very friendly and helpful. It is the city so I do understand that parking is at a premium but was disappointed that we couldn't keep our car parked there after 2pm. It was $70 a night to park but only up to 2pm the following day. Otherwise, it was lovely

Плюсы: Very contemporary and sophisticated hotel. Great coffee!

Минусы: Parking.

Плюсы: Loved it. I will be back again! Stayed one night for a birthday weekend get away! Upon request I had balloons and a cupcake in the room. And the whole staff wished us a happy birthday! Amazon!

Минусы: Room got a little hot due to me not being able to figure out the thermostat.

Плюсы: Location,deco, convenience to Starbucks, steadfast restaurant was amazing

Минусы: N/A

Плюсы: The room was very comfortable the bed was very soft and the bathroom what's beautiful

Минусы: Wish the balcony had a better view

Плюсы: We’ve stayed here before and it’s a nice get away

Плюсы: It took over 40 minutes to check in even after I showed them confirmation. Finally they decided to give me a room and when they did it was the worst room in the building. No view I was supposed to get a 1 bed room with terrance but I got a balcony in the corner. Pus we get to the room finally and fire place doesn’t work. They came to fix it but then it wouldn’t cut of so I had to call back to get them to turn off. Maintenance said it was a bad switch and would be fixed the next morning which it never did get fix. So we left the room the next morning and we assumed they fixed the problem. When we returned it wasn’t fixed plus housekeeping had cleaned the room but my wife hoes to lay down and there was a dead snell smashed in the sheet like someone killed it and just left it there. Plus fireplace still didnt work. So they sent housekeeping and maintenance up at 1 am to change sheets and fix fireplace again. Well after they “fixed” the problem so called they left said fireplaces was on a timer so it will shut itself off. So my wife went to sleep I left she called me in a panic out of her sleep said carbon monoxide detector was going off and room smelled like gas. It was the fireplace so they came up shut the gas off took the batteries out the detector said it was bad didn’t replace it and left. We should’ve been switched to another room but instead they offered me a free breakfast! Wow there is a lot more but to much to type. We have pictures of the bug smashed in the sheets.

Минусы: Service, the room, and overall experience

Плюсы: The room was lovely, very comfortable.

Минусы: The person at the front desk told us we'd have coffee service in the morning, even asking us what time we'd like it, but it did not arrive. There was no mention of the $20 breakfast or the $50 dinner in the booking.com information.

Плюсы: The eucalyptus steam room in the spa was wonderful! Also, the valet washed and vacuumed out my car!!

Минусы: No! I absolutely loved everything!

Плюсы: I loved everything about the hotel

Плюсы: The best experience at a hotel I've ever had. We stayed here for a night to treat to ourselves to a little romantic weekend in Chicago, and our experience at Waldorf Astoria so wonderful that we will likely return every year! The hotel staff was so friendly and immediately changed our bedding to hypoallergenic when I mentioned my down feather allergy while checking in. The room was immaculate and sparkling clean, but also it simply felt like a room that we actually wanted to spend time in. Overall, a wonderful first time at a Waldorf Astoria property (and certainly not the last).

Минусы: We ordered room service for breakfast and it felt underwhelming in quality for the price that we paid, but overall it tasted fine. Noticed that the fireplace didn't work, but it was the middle of August so I'm guessing it was just disabled.

Плюсы: Elegance, service from staff.

Минусы: Room service was slow

Плюсы: ORIGINAL ROOM HAD AN ISSUE, SO THE MANAGER UPGRADED THE ROOM AT NO EXTRA CHARGE. THE ROOM WAS AMAZING AND EXCEEDED MY EXPECTATIONS. THANK YOU FOR A WONDERFUL EXPERIENCE CHARLES.

Плюсы: The staff was incredible, from the front door group, to the front desk, to housekeeping, and food service.....all top shelf

Плюсы: Beautiful room, the staff was amazing! And I spent way too much at the bar because it was so good!

Плюсы: Great location wonderful hotel - expensive but great value

Плюсы: very nice location and nice stuff, highly recommend!

Минусы: none

Плюсы: Good bed and pillows

Минусы: Poor bathroom with Shower curtains like a cheap hotel, deteriorate furniture at Restaurant and some Other places, breakfast very poor quality.

Плюсы: Amazing!!!!

Минусы: Nothing!

Плюсы: They anticipate your needs. Awesome concierge desk. Great staff. Beautiful view. Wonderful resto and bar. Nicely decorated for Christmas .

Плюсы: Location.

Минусы: Wish we could have picked which city view we faced.

Плюсы: Confortable room, nice view.

Минусы: Paying to use the internet in the business center.

Плюсы: Decor was calming and beautiful. Spa, pool, and fitness center were very good. Location and views were exciting. Concierge ‘Karen’ was excellent! Housekeeper ‘Mariama’ worked hard to make the room impeccably clean.

Минусы: There were a few small yet important housekeeping and inroom dining issues that were unsettling - but well addressed by staff.

Плюсы: Clean Secure Prime Location Staff

Минусы: Facilities

Плюсы: Very nice hotel and location. Not a waoh impression overall but excellent quality and friendly and professional staff. The à la carte breakfast was perfect quality. I specially recommend the lobster eggs Benedict : unforgettable!

Минусы: Misses a little personality. Lobby at 7th floor.

Минусы: Air-conditioning quality quite poor, even after calling and having a service technician

Плюсы: Staff kindness. View. Location.

Минусы: NA

Минусы: Being down by Wrigleyville. It is close enough to go back and forth.

Плюсы: The Zachary is a world class hotel. The hotel itself is beautiful and comfortable. It is in a GREAT location. Everything is near for our needs and desires. The staff are great. My family hve started to make Hotel Zachary a once a year destination. Love it!

Минусы: I understand that supply and demand dictate the rates. We stayed one evening but we would like to have stayed a couple of nights but with rates of almost $500 a night and parking at $75 a day it puts a big dent in our vacation budget. If I am going to pay those type of rates it will only be at the Zachary. It is tremendous.

Плюсы: We did not eat breakfast at the restaurant but the hotel bar in the lobby was a great place to hang out after arrival. I had the Love Alma cocktail, and it was perfect along with the Mezzo tasting board. Delicious Hummus & fresh veggies. The room was great, and the view was even better. If you are a Cubs fan, definitely stay in a Wrigley-side room. We stayed at another (more expensive) hotel the next night, near the Mag Mile - and regretted our decision to change hotels! Additionally, the security made me feel comfortable. In order to go any higher than the 2nd floor lobby, you have to scan your room key in the elevator.

Минусы: My only issue was how loud the music was blasting in the bar/lobby check in area. We sat at a small table (with some very comfy chairs!) for about an hour with our cocktails before we just couldn't stand the volume anymore. This was around 10:30 PM.

Плюсы: Extra friendly staff and location to Wrigley Field were the best parts of this hotel

Минусы: Rather pricey, but the view is so fun!

Плюсы: Location and the Architecture

Минусы: There was no complementary breakfast it was way too expensive and our view wasn’t very good

Плюсы: awesome room to have for a Cubs game!! areas has awesome eats and activities

Плюсы: Beautifully designed hotel in a great location right across the street from Wrigley field. An unbelievable number of dining options packed into a 1 block space. You can’t beat the location and the prices around Christmas.

Минусы: Everything about this hotel seems to be designed to separate Cubs fans from their money. The hotel part of this building really feels like an afterthought. Even though it’s been open less than a year, our junior suite was beat up. The door handle to the bathroom was falling off, the wand for the drapes was on the floor, and the TV worked intermittently. High parking prices in Chicago hotels are normal, but $53/night with no in-out is crazy. Also no refrigerator or coffee maker in the room, I suspect they’re trying to drive you to the bakery on the first floor.

Плюсы: View for bar/ Restuarant was awesome . The service was slow so don’t go if you’re in a rush. Wish the menu was more extensive; also serve breakfast til at least noon. Missed breakfast time by 3 min!!!

Минусы: A small refrigerator would have been nice to keep cold drinks and leftovers from meals . And later stoppage for breakfast .

Плюсы: I travel a lot and I can honestly say this is one of the best places I've ever stayed! The location is great. The accommodations are wonderful. It's comfortable and clean. It has everything you need for a great stay. I'm so glad that on top of all that, it's also pet friendly. It's truly an amazing place to stay.

Минусы: Loved every second of our stay. There honestly isn't one thing I didn't like.

Плюсы: We were able to check in as soon as we arrived for the Cubs game - Toussaint our bellman was so very nice - Rachel Rodriguez at Check in is the nicest person I have ever met !!! I will call and ask for her in the future - keep up the good work Rachel !!!!!!! Thank you - Cheri in Champaign

Минусы: We loved EVERYTHING!!!!!!!

Плюсы: Location and size of rooms

Минусы: No means to change room temperature; thermostat in room clearly not designed to allow guest to alter temp. Linked bar/ restaurant bland.

Плюсы: Really liked the beds( I like a bit harder beds), room was a good size, gym was little bit better than expected. Close to everything.

Минусы: Not much to complain about, some days they forgot to refill coffee/water.

Плюсы: Beautiful architecture outside and in. Love the location.

Плюсы: What a building. We were stunned by the Art Deco features. The rooms were big, comfy and TV content rocked (access to Crackle/Netflix and cable). Perfect location to explore Chicago.

Минусы: Nothing

Плюсы: Отличное месторасположение, вежливый персонал, большой и чистый номер с видом на авеню и даже кусочек озера между другими зданиями :-).

Минусы: Старая система кондиционирования, высокая цена за ночь, как и везде в США.

Плюсы: Great location and customer service is top priority! Staff gave great recommendations for things to do while visiting and made us feel at home during our stay! Will definitely stay here next time we're in Chicago!

Плюсы: Great linens, great atmosphere. Beautiful historical building.

Минусы: Noise! You can hear everything inside and outside.

Плюсы: Very nice hotel with great staff, always able to help. Everything is near, museums, aquarium, magnificent mile, etc. The room was very clean with all what you need. There is a mini fridge and a coffee machine. High quality toiletries and very comfty bed

Минусы: No microwave

Плюсы: Location great easy walk to see all that Chicago has to offer. St Jane Building is beautiful. Beds comfortable and amenities great too. Staff helpful. Would certainly stay again. Chicago architecture is amazing had a great time.

Минусы: Only 1 point a drying rack for towels would help towards conserving towels more.

Плюсы: Location was perfect for Chicago Architecture Tours and the Art Institute of Chicago. Great breakfast places within two block radius. I also liked the absence of carpet in the rooms.

Минусы: If you are in a room that adjoining another, you will DEFINITELY hear what's going on in the other room. We woke up to the lady next door using the hair dryer while arguing with her husband.

Плюсы: The location.the room. The bad .great bathroom. I came in very late because my flight was delayed . The next day They let me check out 2 hours later. Very recommended hotel .

Минусы: Every thing was good

Плюсы: Our stay at St Jane was lovely. The hotel is perfectly located for touristy attractions. The building itself was really nice and the rooms a good size. We stayed three nights and managed to have a decent night sleep.

Минусы: Nothing. I would say you can hear the people in the next room using the hairdryer or shower but this didn’t bother us. The cocktails in the bar were a little uninteresting for the price.

Плюсы: No tips determined persoanl

Минусы: No sauna or swimmingpool

Плюсы: The location was great for the various "Chicago" things we wanted to do.

Плюсы: Good Location, Nice bar, big room

Плюсы: Friendly and helpful staff. Great hotel for girls weekend getaway. Spacious room with coomfortable beds.

Плюсы: The Hard Rock shop is a must for any city I visit.

Плюсы: большой номер, хороший вид из окон, много окон

Минусы: плохой интернет, платный. бедный завтрак

Плюсы: i liked the music in the lobby. The staff was very friendly. Rooms were very clean. This hotel is great I would definitely recommend it.

Минусы:

Плюсы: Good location, Good food, friendly and helpful staff (Usual American service with a smile) Room service was very prompt.

Минусы: Fairly old/out-dated interior (tv was ancient, would have liked to have a seen a flat screen). Bed sheets were so loosely put on that during the night they would slip off. I find this very annoying.

Плюсы: Great location

Минусы: Had to request a better room as the room offered by the hotel was simpler than what was reserved through website (Standard room was offered instead of Deluxe room). Once the room was changed, everything was great! Staff were very friendly and more than helpful.

Плюсы: hotel position

Минусы:

Плюсы: Was close to location of my meeting

Минусы: the decor was dated, dark and a bit shabby feeling. the rock motife not my style. Was not worth the money. Would look elsewhere next time

Плюсы: We often stay at Virgin because it’s at a great location and we love the design of the hotel. Staff is exceptional and we’ll definitely come back!

Плюсы: Great location to the river

Плюсы: Perfect hotel.

Минусы: Mini bar was aggressive

Минусы: The rooftopbar was very busy and small. They were allowing people that were not hotel guests access, so it was extremely crowded. The people that were there were having a great time but it wasn't for us.

Плюсы: It’s Virgin style

Плюсы: Nicely furnished. Big shower.

Минусы: Noisy location: the loop overground train runs all night right in front of the rooms. Popular bar on the roof terrace means lobby and elevators are full of drunk people all night.

Плюсы: The cleanliness, the location, room was so cozy and beautiful, staff was awesome, especially front desk young lady was very professional and kind, Ricky's Diner has great food. Virgin hotel was an unexpected pleasant surprise. I wanted to live there lol

Минусы: Everything was perfect!!!!

Плюсы: I was in Chicago for work. I booked at the virgin because I was staying for a week and the cost and location were too great to pass up. I stayed in a chamber and it was amazing! It feels like a studio apartment and is great for longer stays. The amenities in the room and the hotel itself is so great. Coffee shop in your lobby and a bar on your rooftop. It is great place to stay in terms of locations in downtown. The staff is also extremely friendly, funny and helpful. They truly make your stay as comfortable as possible. Virgin will definitely be my go-to in Chicago.

Минусы: I wish there was a microwave in the room. Other than that, the hotel and room are perfect.

Плюсы: The bed was amazing

Плюсы: Impeccable Clean Bath!!, Location, best beds! Staff was great!!

Плюсы: Perfect location downton, comfortable and spacious room with excellent facilities. Not the cheapest but without a doubt worth every dollar. Restaurants and tourist attractions all around the hotel, had a view of the river from our room.

Плюсы: Staff were excellent. Location was perfect for visitors. The know is great.

Минусы: A little noisy at times due to L trains.

Плюсы: People were super helpful, large room, location easy walking distance to millennium park, shopping, restaurants

Минусы: Nothing

Плюсы: The room was excellent, front desk staff and doorman were excellent! I would choose this hotel again for its location and professional staff!

Минусы: Nothing...no complaints

Плюсы: Professional and helpful staff. Clean and comfortable room. Great location

Плюсы: Bed was very comfortable

Плюсы: Room was beautiful and location amazing!!! Beverly at the front desk was very informative and kind, simply WONDERFUL overall experience.

Минусы: Parking was too pricey so we opted to park at a nearby garage instead

Плюсы: Location is great

Минусы: Pretty old building

Плюсы: Lovely hotel really helpful and friendly staff. Great location.

Плюсы: Excelent choice for a hotel in Chicago. Close to everything and wonderfull staff.

Плюсы: Extremely helpful front desk. The bartender was very friendly. The bar manager who was also very friendly suggested an Italian restaurant which proved to be one of the best ever. The room was very nicely appointed and the bed was extremely comfortable. The hotel was close to restaurants and coffee shops. Millennium Park was just up the street. the hotel is also very close to the starting point for the free walking tour which featured buildings around the loop. The bar was comfortable and the drink prices where very reasonable during the long happy hour.

Минусы: We are on the 7th floor so the shower pressure was just ok. There was minimal drawer space to store one's clothes. The closet was fine for hanging clothes. Neither issue affected the overall quality of the facility.

Плюсы: Excellent staff and clean rooms!

Минусы: N/a

Плюсы: They upgraded our reservation at no charge to a delux king. It was a beautiful room and welcomed surprise.

Плюсы: Location. Clean room, comfortable bed

Минусы: Room keys sometimes worked, sometimes didn’t. Printer was not working so I never got my folio. Most importantly for me anyway is I don’t remember last hotel I stayed that didn’t have USB charging ports.

Плюсы: The style and art vibe

Минусы: N/a

Плюсы: Loved the laid back feel! Staff was super accommodating and not stuffy. Love the whimsy of the art outside the window and in the stairwell. Really like the IG post artwork on the elevators. I will return!

Минусы: Would have like to have a few more options at the breakfast bar but over all really like the feel of the hotel.

Плюсы: The environment was outstanding! We felt cozy and the employees are very friendly! Would definitely come here again.

Минусы: The fridge wasn’t activated so we weren’t able to open it to grab a beverage. Also we weren’t able to connect our phones to the tv to watch YouTube or Netflix.

Плюсы: Helpful, friendly staff. Great location for walking to all Chicago attractions.

Минусы: Very noisy neighbours on Friday evening/ Saturday morning. The staff delay with this efficiently but it was alarming at the time.

Плюсы: Loved coffee delivery...

Минусы: Loud staff early am in hallways, hard to get room cleaned before 5pm

Плюсы: Fantastic wee hotel with brilliant vibe and close to everything you need to see.. love the morning coffee delivery.

Плюсы: it feels like Chicago felt decades ago, dark metallic and hard. but behind the scene are very comfortable bedrooms and a relatively large bathroom with most amenities needed for a cut trip coffee in the morning and the bar are a plus

Минусы: it can get a bit loud as the doors prevent no noise at all. you have to like the style (but good news: the room looks exactly like the pics) staff quality is rather mixed but in general ok

Плюсы: Nice boutique hotel. Staff was extremely nice and accommodating. Rooms were a little small but comfortable. Good size bathroom. Bed very comfortable. Good location just around the corner from the CTA. Very accommodating coffee shop in lobby. Brought coffee up to the rooms in the morning. Great plus. I would return.

Минусы: Rooms just a tad bit small.

Плюсы: Excellent location. Hotel and rooms were very clean.

Минусы: No drawers in the room. No place to store clothes or personal items. Staff were very nice but seemed inexperienced. As I was about to check in I was asked if I wanted my luggage taken to my room but I hadn't even checked in or knew my room number. When I checked out I wasn't told what the total bill was and I had to ask for a printed copy. Complementary coffee/tea was sporadic and when we asked for tea we had to explicitly state we needed hot water. My seem like small things but should be automatic for this price. Plus when I complained about the lack of drawers I was told I would need to pay if I wanted to upgrade to a room with drawers. I then sent an email to the hotel - no response.

Плюсы: Funky design, location and the people.

Минусы: I would always want tea and coffee facilities. Mini bar was one of those vendor type things and not a fridge.

Плюсы: The location was unbeatable. The beds were comfy, the towels and toiletries were good and the room was spacious. There was no kettle or coffee maker but one was provided when we asked. There was a gym area and laundry facilities although we did not use them. Morning tea or coffee was delivered to your room in a flask.

Минусы: Our room looked directly into a car park on one side and another room on the other side. Consequently we had to keep the blinds down all the time and so the room was dingy and needed lights on. At approx £250 per night we thought this was poor. We did ask if we could have a different room but the only room available was smaller with only one bed (we had two) and there would have been an additional charge! So we stayed where we were.

Плюсы: The staff was exceptional in the hotel. Front desk service was excellent and both Pierce and Jerome knew the best spots for food.

Минусы: I thought they had a steam room but it was only a hot tub.

Плюсы: Beautiful rooms, great gym and lovely little bar. Location was great, near beach, near magnificent mile and a short walk to Navy pier.

Минусы: Staff were a little impersonal. Not much atomsphere around hotel.

Плюсы: The staff was so friendly and nice -the lobby and bar were so comfortable and welcoming -we really did enjoy it and look forward to visiting agsin

Минусы: Nothing

Плюсы: Loved the area. Great hotel.

Минусы: Weather

Плюсы: Nothing

Минусы: They announced windows floor to ceiling and i got a room with small Windows. Very noisy hotel as the doors close loudly.

Плюсы: This was my second time staying at the Chicago Thompson. It was perfect for business travel. I really like the location of the hotel, and the service is very good. The bed and bed linen are very comfortable, the bathroom products are lovely. I will stay again.

Минусы: Nothing

Плюсы: Great location, great bar, nice contemporary yet comfortable rooms.

Плюсы: The room was large and bathroom modern and large!

Минусы: No scream on windows, fresh air would have been nice

Плюсы: Great time. Great location.

Минусы: Parking little tough but no big issue.

Плюсы: Everything is chic and first class

Минусы: I could have stayed longer!

Плюсы: We loved the hotel but were dissapointed to find out that there was no shuttle service offered to pick up from airport.

Минусы: As mentioned above. Would have been a nice service to enjoy after a long day of travelling and would have made the experience at the Thompson that much more pleasurable.

Плюсы: the staff was wonderful. loved everything about it.

Минусы: no

Плюсы: Evert

Минусы: Nothing

Плюсы: Ritz is always good.

Плюсы: Very nice lobby/bar area. Large, clean room.

Минусы: A chaise lounge as the only seating! C’mon! Needs a bathroom redesign. BIG step up and into tub/shower. No hooks. Mattress edge beaten down enough that you feel you may roll out.

Плюсы: Everything about the Ritz is well thought out and planned with the guest in mind.

Минусы: There's Nothing wrong with luxury! The Ritz is the gold standard for class.

Плюсы: Comfortable room.

Минусы: Charges for everything, Inc WiFi, not 5 star quality, I think people stay for the name.

Плюсы: Location.

Минусы: Valet was late and disorganized

Плюсы: Staff excellent and room stunning. Slight issue with cleaning issue resolved immediately on check-in so it did not spoil the stay. Would definitely stay again. As a sole traveller concierge and door staff always happy to help and give directions etc.

Минусы: Would be good if the windows opened, even if only slightly.

Плюсы: The view was amazing.

Минусы: The room was smelly and old. Everything in the room, including towels, looked worn down.

Плюсы: Liked the club lounge. Liked the valet parking. Liked the people who were very helpful. Helped us find the nearest beach.

Минусы: There was a lightbulb that was out in the entrance hallway.

Плюсы: The staff were polite, the linens were clean and the bed was very comfortable.

Минусы: No free WiFi in a 4 star hotel is a joke. I stay at a RC expecting my expectations to be exceeded, not met and certainly not unmet. Will be back to the 4S next time.

Плюсы: It was very expensive. The local and state taxes made the final room costs very high and I never received an e receipt.

Плюсы: The staff was excellent

Плюсы: Location, location.

Минусы: Tired decor and snooty staff.

Плюсы: Great hotel. Great staff

Плюсы: The bathroom very spacious & updated

Минусы: No refrigerator in room to keep drinks cool, Parking was 70 a Night were everywhere else was 30 to 40 a day.

Плюсы: Great location

Минусы: A bit tired

Плюсы: Everything

Плюсы: The service was amazing and the room was incredible. We had a great view of the water tower and it was super quiet.

Плюсы: Staff help and friendliness was wondeful!! Location is fantastic!!

Минусы: The bed had a mattress cove/pad that was uncomfortable and did not stay in place. It bunch up under your body when you moved. Not the best!!

Плюсы: Location, staff, cleanliness in the rooms

Плюсы: The front desk is AMAZING

Плюсы: Cleaniness

Минусы: Nowhere too park for valet...to congested

Плюсы: Location

Минусы: Room was noisy

Плюсы: The room was large, bed was huge, bath was seperate with toilet.Pools were ok for kids if adults are with them. Everything was great. Will definitely come back.

Плюсы: Loved the location of the hotel ,,, we had a great view of the river. Great staff also,, everyone was extremely helpful. Well appointed rooms, comfortable beds.

Плюсы: Location. Cleanliness. Professional and Friendly Staff.

Минусы: Noise from functions over the weekend projected through the building until quite late at night.

Плюсы: Location! Great view of the river.

Минусы: The rooftop could stay open a little longer on the weekend.

Плюсы: Every thing

Минусы: Nothing

Плюсы: Only Area was good

Минусы: Many People and The Room quiet old

Плюсы: location was key....

Минусы: rooms are overly small

Плюсы: Clean room and friendly staff

Минусы: Nothing special for anniversary (chocolate, etc)

Плюсы: Great location. The staff were all wonderful and very accommodating, especially the room service staff. We had a good experience here.

Минусы: No complaints.

Плюсы: Great location by the river, and VIP/no wait access to the rooftop bar and restaurant which usually has a long line, made this a very fun place to stay at for a long weekend.

Минусы: Two of the nights we were there, Trump protesters circled in cars around the hotel honking their horns until 2am. The hotel is across the river from the Trump tower and the closest location for protesting, which was annoying.

Плюсы: Helped with any questions and gave us option to upgrade room for a small fee.

Минусы: Music on rooftop.

Плюсы: Perfect location for anything in the loop area. Close to fabulous restaurant’s and the staff was so friendly and professional. Hotel was spotlessly clean.

Минусы: Nothing

Плюсы: Location was excellent, but a little noisy

Минусы: Restaurant staff was inattentive and didn't come back to serve more coffee. They forgot my oatmeal (my entire meal) and didn't put the extras on the side as I asked.