Чикаго — отели

Плюсы: Great location. Excellent service. Well decorated rooms.

Плюсы: Loved the beautiful hotel with amazing views from our room. The rooftop is also very nice. All of the staff were nice and helpful. Would definitely recommend and would stay here again.

Минусы: Our room was pretty hot and we couldn’t get it to cool down even after turning on the ac and fan.

Плюсы: Rooms as smallish but great very comfortable. Wonderful people.

Минусы: Bed could have been more comfortable

Плюсы: I can’t say enough about this hotel and the fabulous staff! My boyfriend and I came to Chicago to see Pearl Jam @ Wrigley Field... this was our first trip together. The weather was showing thunderstorms all evening throughout the concert and the wonderful man at the front desk offered us complementary ponchos so we could stay dry during the show! This hotel checked every box.... the attention to detail was amazing! The rooms very spacious and absolutely gorgeous! The mattress and bedding were impeccable! And I must say... the bathroom was the bomb.com! We will definitely return to this hotel as much as we can!

Плюсы: Super cool decor, high end materials and equipment. Awesome staff, great location. Zero cons. Stay here if you can afford it.

Минусы: Nothing!

Плюсы: I loved this hotel, it is beautiful and stylish and well run. Staff was wonderful. I was offered a later cleaning time in order to get more work done in the mornings without even asking.The style of room and hotel is exactly as pictured and feels very well thought through and a lovely neo art deco concept. Wtih a surprisingly comfortable divan for reading with side table, light settings in both day/relax mode and vanity/full in the bathroom, and a proper espresso machine in the room. House keeping was excellent with comendable attention to detail and very considerate moving of things to allow proper cleaning. Everything felt very well run and well taken care of and professional.

Минусы: I kept getting lost and found the hotel a bit tricky to find when on foot, tucked away on a side street. The entrance is also a bit hidden behind the front restaurant.

Плюсы: The hotel was classy and sleek and spotless all of which was nice but the real charm was the staff who greeted me at the door and the front desk. Jim was especially personable and helpful.

Минусы: Loved everything

Плюсы: The concierge, specifically Tyler, was amazingly accommodating

Минусы: House keeping never ended up cleaning my room while I was out for an extended period with our dog guest - even after I called to confirm they were coming up

Плюсы: The amenities, the terrace, the staff.

Минусы: We ended up with a “suite” which was kind of more like handicapped bigger room but it was nice all the same although a bathtub would have been nice.

Плюсы: Everything

Минусы: Having to leave the next morning

Плюсы: Club level was outstanding. Staff were beyond awesome. Food was great.

Плюсы: The staff was amazing. Everything detail from decor to comfort was superior in quality and taste. Fantastic location. Amazing pool ans spa.

Минусы: The additional room service charge

Плюсы: Everything/Room/Location/Staff/Food/cocktails

Минусы: Nothing

Плюсы: Location is excellent. staff is good.

Плюсы: We stayed in an Executive King Club room. It was magical from check in to check out. The staff goes above and beyond. The food and drink choices in the club area are well worth the premium price.

Минусы: We loved everything about it.

Плюсы: Rooms are designed for optimum comfort and space. We were there as a family of 4 and did not feel cramped at all. Breakfast buffet was amazing.

Минусы: We were there for a brief stay - given the significant expense of the hotel, probably would not pay to stay for such a brief stay again. Expected hotel staff to be more engaging and friendly.

Плюсы: Very nice. Excellent price for how luxurious it was. The room was unbelievable and the location was perfect. The parking was very easy, if you don't want to use the valet, there is a parking garage right next to the hotel.

Минусы: I had called to confirm our check in was at 3pm, and I received an email stating that our check in was at 3pm. However, our room was not available until after 4pm. We had missed our dinner reservations because of this. And being that we paid alot to stay at this hotel, they did not offer any compensation for their error.

Плюсы: I loved the spa, and the club level. The art--in the halls, and the rooms--was quite wonderful and unique in my experience. The food on the club level was excellent. And the spa is the best I've found amongst hotels, and in Chicago. Staff was quite helpful.

Минусы: It is very expensive. I was amazed at how expensive the overnight parking would have been ($ 71), and chose to park for 1/3 of that in a garage next door.

Плюсы: The rooms are large and the bathroom is awesome ,The rooms are large and the bathroom is awsom

Плюсы: This place is so extra!! I have stayed at the London location but it had been so long ago that I forgot how nice it is.

Плюсы: Beautiful room. Inpecable service

Плюсы: EVERYTHING, THE SERVICE WAS THE BEST AND THE BATHROOMS LARGE AND BEAUTIFULLY DONE. NICE TOUCHES EVERYWHERE!

Минусы: NOTHING

Плюсы: Really enjoyed how friendly everyone was towards us especially since we were a young couple there and the staff told us good morning and everything each day and always had a smile on their face

Минусы: I can't really say I didn't like anything about the hotel or service. The only thing was it was a little expensive for us. Other than that everything was excellent

Плюсы: I've stayed at several nice hotels in Chicago and this is by far my favorite. Very comfortable, tastefully decorated, incredible A-V/home automation controls. This was the perfect home-base for a multi-day business trip. The atrium also had a splendid Sunday brunch with string quartet. Couldn't be better

Плюсы: I would guess that most people who gave this place a positive review have never stayed at trump. For the same price trump offers a vastly better experience and much more comfort. The gym and spa at trump make this place look like a spa from rural Cambodia.

Минусы: Rooms were an ever so slightly better version of the Conrad. No pillow menu. No glacier water. No espresso machine in room. No microwave or stovetop with dishwasher( all present at trump). And no cake with gold leaf on it for my birthday!!!

Плюсы: Great restaurant recommendation and service!

Плюсы: They anticipate your needs. Awesome concierge desk. Great staff. Beautiful view. Wonderful resto and bar. Nicely decorated for Christmas .

Плюсы: Very good welcome and staff performance

Минусы: An elevator alarm went off in the middle of the night and it took over one hour to fix it - not conducive to comfortable sleep.

Плюсы: Hotel has great location, very nice accomodations.

Минусы: There was broken glass in the bar and I cut my finger pretty badly on our first night at the hotel. Although hotel staff was very nice and they did call security, I thought they could have done more in way of compensation. In hindsight, I probably needed stitches and other than call to my room by the manager (who had already left by the time we got back to the room), they really didn't even follow-up.

Плюсы: The food options were excellent.

Минусы: We had a very strange smell in our room and had to change rooms. The hotel did not offer any kind of discount for the inconvenience and it was our 10th anniversary, which they were aware of. I would expect more out of a hotel with its standards and reputation.

Плюсы: Great location, beautiful hotel, wonderful service and quiet..?very comfortable and luxurious.

Плюсы: I have stayed in many upper end hotels in Chicago and this property has a great location, great staff, rooms are fabulous and an overall great stay. I would definitely recommend this hotel and will stay again.

Плюсы: The beds were comfortable, shower had good water pressure, and staff were very helpful. I arrived early on the day of check in and asked if they had early check in. They said they had been sold out the night before so it might be tough, but they would see what they could do. 15m later the room was ready! I was extremely grateful for this, as I was exhausted from travel and wasn't feeling great. This allowed me to rest and show up to my conference feeling like myself.

Минусы: No issues.

Минусы: Parking

Плюсы: The Loews was an overall excellent experience. From arrival to departure the service was spot on. The hotel was not only very clean but excellently staffed. Everyone who worked for the hotel was more than willing to assist you in any matter you may need and were very polite. The front desk employees were extremely helpful with everything from advice on night life to helping make sure all my bases were covered on a very special between my lady and I. (thank you very much Noah for going above and beyond... We both thank you for helping us have a great night). It was very apparent that the employees took pride in their jobs and strived to accommodate all guest the best they could. The hotel had a great energy and was a very positive atmosphere. The hotel flowed extremely well and was decorated beautifully. The rooms were spacious and felt very secure. The hotel was in a very low key part of the city, it was surrounded by places you would want to go in Chicago (ie. Restaurants, bars, navy pier, magnificent mile etc..) overall excellent experience and we will be back.

Минусы: None, accommodations were excellent.

Плюсы: Great gym and lap pool. Love the common areas, like the lobby bar. Appreciated having a Starbucks IN the hotel.

Минусы: Self park garage was far.

Плюсы: Staff was very friendly and helpful. The whole Hotel (Lobby, floor, Rooms, ...) is furnished very tastefully. Great Swimmingpool. The Location of the loews Hotel is absolutely perfect! Close to the River and lakefront Trail. Good starting Point, so you can explore North and South of the City. Lots of Restaurants and supermarket across the street. We definitely recommend the loews Chicago hotel!

Минусы: Nothing - everything was Great!

Плюсы: The hotel is brand new and it shows. It's beautifully furnished, comfortable, and very trendy. The location is perfect, right in the middle of everything with extraordinary views.

Минусы: There was a strange smell in the room whenever we left for a while. The staff was friendly but also inexperienced, as they tended to hover and be a little over-bearing. In addition, the front desk staff provided us with false information and accidentally billed us close to $300 that has yet to be taken off my credit card bill.

Плюсы: very clean

Минусы: no full length mirror in the room

Плюсы: Service And attention to detail was excellent

Минусы: That they didn't have a Jacuzzi In the hotel

Плюсы: +The staff was friendly, welcoming, and very accommodating for pets and special needs to make our experience more enjoyable. . +In the heart of chicago. +The room was spacious and well decorated. +Staff would try to find you a taxi or help with finding the best Chicago pizza.

Минусы: -Clean up staff did not come everyday to change the towels and bed sheets. This was sad and frustrating for a luxury hotel -The parking situation for self parking is expensive for multiple days unlike other hotels next to it. Hopefully they can come up with a discounted rate for extended parking with Loews for next time. -The tv stopped working for a few hours one evening during our stay.

Плюсы: Beautiful. Amazing service. Will come back.

Плюсы: Great staff.

Плюсы: I love the decor, the service, and the amenities. It’s such a nice hotel. Little touches like a yoga mat in your closet was really refreshing. Every part of that hotel was beautiful to look at.

Минусы: Construction happens on the street in the middle of the night because you Are in the heart of downtown. Also, restaurants close early and on weekends because again you’re downtown.

Плюсы: Modern hotel with historic features. Great staff

Минусы: Heater was odd and was hard to regulate temperature in room.

Плюсы: We had a great weekend staying at The Thompson! The location, staff and room were outstanding! We will definitely be staying here again!

Плюсы: People are friendly Restaurant is very good Design is current Beds are comfortable

Минусы: air conditioning unit in room was loud

Плюсы: Very hospitable. Staff very forthcoming. Nice space!

Плюсы: Nice Interior Design. The staff was very pleasant and helpful. This is a much better location than other hotels I have stayed at further south. We took a very nice walk north to Lincoln Park. It is a beautiful neighborhood and does not even feel like you are in the city.

Минусы: Too pricey for me to use other than business. I did not need or use "facilities" so that is the only reason I did not give that an "excellent" score. We were not impressed with the breakfast food. We were very pleased with our lunch at Gibson's across the street.

Плюсы: We loved everything about it. From the very beginning (checkin) till the very last second before we left the hotel. Everyone was so helpful and friendly. The Concierge made arrangements for a boat trip on the Chicago River. Housekeeping kept our room in perfect shape. We had a room on the 21st floor which had the perfect view towards the chicago skyline. It was awesome. I gladly recommend to visit the Thompson Chicago and will for sure also book on other occasions other Thompson hotels. Thank you for this very wonderful and perfect vacation, Thompson.

Минусы: nothing!

Плюсы: The Thompson Hotel Staff were amazing, very friendly and accommodating. We were upgraded to a corner king suite as it was our wedding night so that was a pleasant surprise as well. Overall wonderful experience. Would definitely go back.

Минусы: Nothing!

Плюсы: Room was well appointed and gorgeous - well laid out with an L shaped seating area , great bed, lighting and tech charging ports . Lovely staff .

Плюсы: comfy bed, great location, nice lobby.

Минусы: Front desk lady was not very helpful. Toilet smelled like sewage. They called me from front desk to tell me someone was at my door from hotel personnel when I had privacy sign on...that woke me up...What kind of "privacy on" is this?

Минусы: Body hair on the bathroom sink. stains on toilet. Kind of gross for the price.

Плюсы: Fantastic location, outstanding room. Would go back in a minute.

Плюсы: The beautiful view of lake Michigan. Close proximity to great restaurants and shopping. Nico Osteria restaurant within the hotel was excellent. The room was beautifully decorated, very comfortable bed, reading light ( unexpected), and huge bathroom and shower. The staff was extremely friendly and helpful.

Минусы: One of the late afternoons we needed to call for extra towels,since our room had not been cleaned,and we had been out all day. I do realize that this weekend was a home Bears foorball game and was very busy.

Плюсы: We go downtown every Christmas and this was the first time we stayed here. We loved it. Friendly staff, wonderful accommodation, and great location. We will certainly be back.

Плюсы: I took my 5 year old to see Chicago. I love the quiet of the hotel. The staff was great. You get what you pay for.

Плюсы: Beautiful. Comfortable, luxurious.

Минусы: Staff assistance was hit or miss. Very frustrating. Some staff was very helpful. Others were not to the point of carelessness or rudeness. At this hotel I had expected service to be exquisite. It was not. For the price there's other hotels with better service who value their customers more highly.

Плюсы: Location, friendly staff

Плюсы: Bed was very comfortable. Room very clean.

Минусы: The room was a little noisy from outside noise.

Плюсы: Everything. I liked everything. The capsules and showers and staff. Awesomeness.

Минусы: That I couldn't stay longer... I loved everything about the room.

Плюсы: Loved that the room was half vanity and bathroom. When people travel they're always getting ready for something. Make sense you give them ample place to do it.

Минусы: We had to wait 90 mins to be checked into our room. We also had to ask twice to have our room made up even though we had the service light on.

Плюсы: happy hour from 7-8, free drinks for hotel guests

Плюсы: Brilliant, well thought out design elements made our chamber a pleasure to stay in. Separated dressing room/washroom allowed myself to get ready in the morning while my fiancé grabbed a few extra minutes of sleep in peace. Additionally the staff was very helpful, informative at check-in, and incredibly friendly. Also the Hosted Social Hour is an absolute must do!

Минусы: There wasn't anything major to complain about here. My fiancé felt the complimentary toiletries could have been more femanine scented (or at least a tad more gender neutral) and our server at the dinner in the lobby was slow and forgot a third of our order (to her credit however, she recovered well when the mistake was pointed out).

Минусы: The coffee shop has gone down hill

Плюсы: The staff was friendly, the rooms were clean and in impeccable shape. The space provided was great (chamber suit). There were plenty of outlets..thoughtful situated. Very convenient to have the shower in a separate room from the toilet. The controls for the room temperature were within our command. Free cocktails every night from 7-8, amazing! And the location of the hotel was right near a bunch if restaurants, the Chicago institute of art and the Grant Park.

Минусы: That' the windows could not be opened, so the room could not be ventilated and freshen the air.

Плюсы: Staff is wonderful.

Минусы: Room service was inconsistent. Ordered same sandwich twice, received completely different sandwich and sides.

Плюсы: My boyfriend and I decided to have a fancy night out and found a great deal for Virgin Hotels Chicago. It was for only one night but we wished it could have been a week! Everything was amazing. Check-in and check-out service was fast, easy, and staff were all so friendly and accommodating. Our room was gorgeous, most amazing bed we've ever slept on! Overall, Virgin Hotels had an amazing vibe to it, very hip and fancy. Absolutely recommend!!!

Минусы: That we didn't get to stay longer!

Минусы: Gym kind of sucks.

Плюсы: It was a different hotel experience. For example: They delivered fresh coffee in a thermos in the morning versus making a cup.

Минусы: Noisy hvac unit.

Плюсы: It had many unique creative untraditional features. I love it and wished I could’ve stayed longer. The staff was super friendly and helpful. The amenities were fantastic. Their lounge and gym were amazing. I’m obsessed with this hotel. If you want to try something different from your standard hotel, you have to stay at the ACME hotel

Плюсы: The staff was friendly and helpful, the room was comfortably sized and clean, and right in the heart of downtown. 2 blocks from Michigan Ave, one block from the train, just perfect. Bathrooms were amazing too.

Плюсы: Really neat place, fantastic location and price

Плюсы: Modern, clean room with access to restaurants: some that claim to be the home of deep dish, Eataly, and some other nice but standard places. Cute cafe in the lobby with good coffee and pastry's. Close to subway, and not too tricky to get to from airport.

Минусы: I was surprised to see vending in the room: the mini fridge was stocked with drinks, and there were cans on pressure plates that if you moved, you bought the items. It made me feel nervous that sitting at the desk if I jostled a can I'd have to pay $5. I had them take all of the vending things out of the room, which they did quickly and with no fuss. Probably something you want to check on if you have a problem with alcohol, have kids in the room, or just not in to having impulse purchases in your room. Also, they are a decent hotel, but all of the copy on their marketing materials and their look seems like they are trying way to hard. Show, don't tell. If you have to tell us you are cool, you probably aren't. That said, it is a fine hotel - we can like you the way you are.

Плюсы: Amazon Echo, coffee drop and go room service, chalkboards, album covers in elevator, pink glowing lips on mirror, old traffic signals in lobby. And all the creature comforts were there: great bed, pillows, overhead shower, TV w Netflix, free easy wifi.

Плюсы: What a fabulous find this little hotel is! Superb location, funky decor with a rock 'n' roll theme, and prices I couldn't beat after a day's searching online. Sure, the rooms are small, but the renos are modern and neat, and there's great music in the lobby, the bakery and the Berkshire Room. Definitely where the cool kids stay ... even if the cool kids are over 50!

Плюсы: The proximity to great eateries, bars and fun activities cannot be beat. The staff was pleasant and accommodating.

Минусы: Room was very, very dry. Didn't get request for feather free bedding.

Плюсы: Great location, comfy bed. Quiet. Good restaurant and bakery downstairs. Super friendly and helpful staff. Great value for the price.

Плюсы: Comfy room. Excellent attention to detail. Super cool hotel bar.

Минусы: I have no complaints.

Плюсы: The staff was exceptional in the hotel. Front desk service was excellent and both Pierce and Jerome knew the best spots for food.

Минусы: I thought they had a steam room but it was only a hot tub.

Плюсы: The room was very comfortable. Loved the bed and pillows. Elevators were pretty fast. Staff was very nice and accommodating.

Минусы: The hotel claims to be pet friendly. Which they do allow pets, but they don't have an area for your pets to relieve themselves. The closest park is a couple blocks away. It wasn't very far bit my poor dog did his business on the sidewalk twice because it was too far to walk for him. There also wasn't a specific parking for the hotel. It was a little disappointing there wasn't a notice when booking.

Плюсы: This hotel is in the perfect location, central to everything and within walking distance of most attractions! The staff were all very friendly and the hotel decor is beyond beautiful. I loved the boutique style arto deco feel of the hotel from the lobby to the rooms! Added bonus of being able to play music from my phone through the t.v was great.

Плюсы: Location. Staff was nice.

Минусы: The rooms need some attention, especially the bathroom.

Плюсы: Great location

Минусы: Our room was hot and the fan did not help it cool down. TV didn't work.

Плюсы: The location of the hotel is perfect. It is within walking distance to the parks and many other attractions.

Минусы: The decor was not that of what I expected at The Hard Rock. Our first room was dirty and incredibley small. The staff was very accommodating and moved us to what was supposed to be a nicer room. The new room was a bit larger but still not very clean. There was urine spatter all around the floor by the toilet. The couch appeared to have stains on the cushions. I can only imagine what those were. The furniture was more than weathered and worn looking as well. It was a very underwhelming expierence of which we will not be repeating!

Плюсы: Hotel is in a great location and the service was excellent.

Минусы: Room service delivered with no table to eat off of. Had to eat on the bed.

Плюсы: We got a great deal for the night so we decided to give it a try. We were pleasantly surprised. Very comfortable. Love the memorabilia throughout. We'll stay here again.

Минусы: The bed was ok, internet terribly slow and choppy, and gym very old.

Плюсы: Very friendly staff

Минусы: Paper thin walls can hear everything from the hallway even a soft voice just speaking at normal volume

Плюсы: Spacious rooms, modern look, and helpful staff.

Минусы: No K cups on the second or third day! Not a huge deal, coffee shops close.

Плюсы: Nothing much really.

Минусы: No refrigerator in the room, waitied 30 minutes on my car causing the family to miss the show at the planetarium, still had to pay $65 that night.

Плюсы: Location

Минусы: Too much street and hallway noise.Inconsistent service from housekeeping.

Плюсы: No tips determined persoanl

Минусы: No sauna or swimmingpool

Плюсы: The location was great for the various "Chicago" things we wanted to do.

Плюсы: Good Location, Nice bar, big room

Плюсы: Friendly and helpful staff. Great hotel for girls weekend getaway. Spacious room with coomfortable beds.

Плюсы: The Hard Rock shop is a must for any city I visit.

Плюсы: большой номер, хороший вид из окон, много окон

Минусы: плохой интернет, платный. бедный завтрак

Плюсы: i liked the music in the lobby. The staff was very friendly. Rooms were very clean. This hotel is great I would definitely recommend it.

Минусы:

Плюсы: Good location, Good food, friendly and helpful staff (Usual American service with a smile) Room service was very prompt.

Минусы: Fairly old/out-dated interior (tv was ancient, would have liked to have a seen a flat screen). Bed sheets were so loosely put on that during the night they would slip off. I find this very annoying.

Плюсы: Great location

Минусы: Had to request a better room as the room offered by the hotel was simpler than what was reserved through website (Standard room was offered instead of Deluxe room). Once the room was changed, everything was great! Staff were very friendly and more than helpful.

Плюсы: hotel position

Минусы:

Плюсы: Was close to location of my meeting

Минусы: the decor was dated, dark and a bit shabby feeling. the rock motife not my style. Was not worth the money. Would look elsewhere next time

Плюсы: Location and nightlife

Плюсы: My go-to hotel for “stay-cations” in the city.

Плюсы: Location and friendly staff

Минусы: Bar, location and staff

Плюсы: Rooftop bar and restaurant were excellent with must-see views. Spacious room with a great shower, nespresso machine, and a very comfortable bed.

Минусы: Room faced Michigan Ave and was very noisy (sirens, etc.) A white noise machine would have been helpful.

Минусы: Room was small and oddly shaped. Could not get wait staff to take our order in the restaurant which was fine since menu didn't look appetizing anyway.

Плюсы: Loved the customer service from front desk to rooftop bar staff. I keep going back to hotel even though I live in the city.

Плюсы: Attention to detail was spectacular, gave over and beyond service

Плюсы: The fact that I was offered a room upgrade for approximately $100 in totally (all 3 nights combine) and great views.

Минусы: The fact that this upgrade was right against an elevator on the 11th floor (1101). Throughout the stay, you could hear the elevator go up and down, the guest talking loud coming out and going into their hallways. But importantly for a Photographer, that giant TRUMP sign taking away from my cityscape photos. My suggestion would be to place any upgrades away from the main hall where the elevator is and to ask the guest questions such as, “Is this your anniversary or honeymoon “.

Плюсы: Love, love, love this hotel. Fantastic location. Professional and very friendly staff. Clean, modern rooms. Absolutely love it.

Минусы: Probably being a little picky here, but I couldn’t get the Netflix to work on my TV in the room. Totally reaching here....this place is great.

Плюсы: The rooms were fantastic, the location was perfect, and the roof top lounge provides the best views of the city.

Плюсы: Modern, relatively new, comfortable room except for shower head. Nice staff but had to wait on my room way past the 4p check-in time. Staff gave me water and premium internet because I had to wait so long for room.

Минусы: I have the Hilton app and credit card. I was allowed to pick my room, so I did on the app. I did not get the room I selected. I arrived early. Was told my room was not ready. By 4 p (check-in time) it was not ready; not ready by 4:45p (yet I saw several checking in at 4p). I had to leave for dinner and opera (couldn't change into the intended clothes because of the room not ready). Shower head doesn't allow for focused stream; took a while to rinse thick hair.

Плюсы: Clean, great location, friendly and professional staff. Love coming here to take a break. I can often find a pretty decent rate considering the location.

Плюсы: Everything looked great, I shared a all female dormroom. Bathroom was perfect and clean. Great service!

Минусы: Nothing that I didn’t like.

Плюсы: The decoration and furniture are amazing. The service it's good overall and I don't have any complain.

Минусы: The tram is next to the place, not so noisy but if you are like the princess...