Плюсы: Easy pick up and drop off
Минусы: Stop trying to push your extra charge insurance and saying the insurance that was purchased thru Kayak was not good enough. When my wife picked up the car they convinced her she needed additional insurance that cost more than the total cost of the rental. We had to go back the next day and push for a refund of the insurance even when we showed we had purchase insurance at the time of reserving the rental.
Плюсы: Vehicle was not available when we arrived feb 26th 7am. the car had pico y placa couldn’t be available. It completely ruined our 1week vacation. My wife is pregnant and the female (Diana) that worked there found no solution for us. We left and had to take a taxi and bus.
Минусы: I will never use Budget anywhere around the world.
Плюсы: Si la señorita del counter extremadamente atenta, el señor un venezolano que me entrego el carro muy descortés le pedi un favor y me dijo que ya se tenia que ir y no podia. La persona que me recibió el carro muy servicial, hasta subio a partidas a recibirme el carro.
Минусы: Mejor comunicación en tre quienes ofrecen sus carros, booking Kayak y ustedes
Минусы: Our car was not ready for 6 hours after planned pick up which delayed our plans
Плюсы: The customer service
Плюсы: I paid the money on kayak and when I got there, there was no car for me. I’m now begging a claim on my money back
Минусы: Everything. This is the worst service I’ve ever experienced and will never use kayak again
Минусы: We checked out the car and the agent said it was unlimited mileage. We even told him where we were going. He said just return the car with the same amount of gas. When we returned, the other agent said we owed fir mileage. We explained everything but he wouldn’t budge. He charged us $12 USD in cash and put it in his wallet, which also made me skeptical.
Плюсы: The online process was fine. Straightforward and easy.
Минусы: Budget rentacar staff at the counter was not helpful, had dismissive attitude. We ended up renting from a different agency.
Минусы: Got to the airport and was told there were no cars available. Of course the fly by night local car company booth next to budget was happy to help. I think it’s a racket. Advertise and reserve a car through budget but then when it’s not available yhen send you to their buddies next store to pay more
Минусы: The service was awful as the car given to us was not what we had paid for and never should have been on the road a it broke down the day after we picked it up, and Budget did not want to rectify the situation.
Минусы: They have no car available for me and offer no solution whatsoever.
budget cancelled my reservation
Плюсы: the young lady at the counter tried so hard to help us even though she obviously didn't have the resources to help us.
Минусы: Budget in Bogota didn't seem like a legitimate business. they canceled our reservation because we didn't arrive within the hour. mind you, we spent 30 minutes trying to find the place within the airport, there wasn't any airport signage. the young lady at the counter was very sweet but her "supervisor" arrived to fix the "situation" and reminded us that we weren't in the US. when i told him this wasn't acceptable he told me to calm down or he wouldn't fix anything. he acted like he was doing me a favor. anyway 2 hours later we got a car that they brought in from the shop. we rented for 4 days, the car had torn seats in the back and lots of dings and dents. on our way to drop off the car just stopped working and the budget people had to pick us up at a gas station. we never got an apology. in addition the "supervisor" told us that he didn't honor Kayak reservations. i will never rent from this Budget ever again.
Эконом (Chevrolet Spark или похожие модели) — самый популярный тип авто, который путешественники бронируют в агентстве Budget в г. Богота.
У агентства Budget 2 пункта проката в г. Богота. Наша карта пунктов проката Budget поможет вам найти оптимальное авто неподалеку от вас.