Брюссель — отели

Плюсы: Beautiful property that is immaculate and classically decorated.

Плюсы: Location and very good service.

Минусы: Breakfast overprice.

Плюсы: Location!!! Perfect and very clean rooms. Quiet, even though you in the center

Минусы: Pillow!! Very bad pillows

Плюсы: The hotel is very upscale and extremely classy hotel. The professional staff went above and beyond to assist with anything we needed. The concierge was extremely helpful and knowledgeable. The location can not be beat. We were just around the corner from Grand Place.

Плюсы: Absolutely beautiful hotel and the attention to details was amazing. The turn down service, the assistance in getting around Brussels and just the atmosphere. It is honestly worth every cent, so close to everything and such a great room

Плюсы: Вкуснейшие завтраки, отзывчивый и доброжелательный персонал. Также отель расположен недалеко от главных достопримечательностей. В номере представлены репродукции картин знаменитых художников.

Плюсы: Cleanliness, hospitality and comfort.

Минусы: Good hotels always have high demand.

Плюсы: Location, cleanliness, comfortable

Минусы: Check in experience was not up to expectations Bellman didn't help us Front desk were confused

Плюсы: Amazing hotel that exceeded our expectations. Big bed, pillows so comfortable that we have requested to find out where we can get some! Top spec rooms excellent. Step outside the lobby and you are seconds away from the main square.

Минусы: N/A

Плюсы: Nice and clean and location, as well as the staff are friendly and helpful.

Минусы: Nil

Плюсы: Most.

Минусы: The Internet

Плюсы: Отличный отель с традициями и великолепным расположением-2 минуты от главной площади старого города со всеми ресторанами, сувенирными магазинчиками и 2 минуты ходьбы от «писающего мальчика». Парковка есть, встретили достойно: все быстро и помогли с багажом. Номер с хорошей шумоизоляцией, комфортный и чистый. Нет ощущения потертости у отеля.

Минусы: Нет такого

Минусы: Звуки с коридора , с других номеров все слышно. Полотенце не поменяли на новое

Плюсы: Не первый раз останавливаюсь в этом отеле, все нравится. Очень вежливый и профессиональный персонал, большой светлый номер, отличный завтрак, удобное расположение отеля. Everything was great - very good location, friendly staff, spacious room with all needed facilities (air conditioner, a lot of lights, nespresso coffee maker, kettle, mini fridge, hairdryer), very comfortable bed, perfect breakfast. It's not my first time in this hotel and hopefully not the last one, will come back my next time in Brussels

Минусы: Всего два момента, которые не сильно изменили впечатление - 1. бронировали номер с двумя кроватями, получили с одной (но размер ее был настолько большим, что в целом нам было удобно). 2. Время заезда указано 15-00, мы приехали около 5 вечера, однако пришлось ждать в лобби когда номер будет готов.

Плюсы: Месторасположение просто отличное. Находится в тихом месте . До самого центра пешком 10 мин

Минусы: Отсутствие халатов, тапочек, воды, сломанный душ, стоимость завтрака 30 €

Плюсы: Отличный завтрак , удобное расположение .

Минусы: консьерж служба не соответствует уровню и цене отеля

Минусы: Холодильник

Плюсы: Очень понравилось местоположение отеля, персонал отеля (есть русскоговорящая девушка на стойке регистрации), номер уютный.

Минусы: смена полотенец была не каждый день, номер маленький (для большого чемодана, в разложенном виде, места мало).

Плюсы: Отличное месторасположение, прекрасный завтрак, доброжелательный персонал.

Минусы: Too expensive for what it offers

Плюсы: Великолепный персонал, уютные номера

Плюсы: wooden floors in the age of carpets, windows can be opened which is so enjoyable during summer time.

Минусы: The receptionis was make me very angry, while he promise that he will arrange to prepare early breakfast (at 4:30) in the morning, but unfortunately I didn't get this breakfast even if I paid it already. Very unprofessional for this hotel chain.

Плюсы: Good quality hotel situated near the city center 10 min. walk. Excellent breakfast.

Плюсы: Чисто, хорошая еда в ресторане.

Минусы: Персонал сомнительной вежливости. Плохой напор воды в ванной и в душевой кабине, при том, что мы жили в люксе. Месторасположение подходит больше для посещения улицы бутиков, а не для достопримечательностей. Завтрак разочаровал - довольно скудный выбор для 33 евро за человека. И даже просто скудный, вне зависимости от цены. Овсянка и омлет на заказ, при этом овсянка уж очень английская, наши дети такую не едят.

Плюсы: I love it but a little too expensive. I hope to stay again soon

Плюсы: Make your own Belgian waffles at breakfast -- hard to beat. Hotel with character and history, but with modern amenities and upgrades. Location second to none for EU business.

Минусы: Old school fitness room. Good for a jogger or biker, not so great for current fitness trends, with little space to do a workout. No complimentary water, and drinking a bottle of still water from your room's fridge will cost you EUR 5.

Плюсы: Suite had recently been refurbished and included excellent facilities. It was a quieter room overlooking the rear of the hotel which I prefer. Staff at check in and out are always friendly, welcoming me back and efficient.

Минусы: My usual complaint is the cost of the breakfast, hence I take breakfast outside the hotel.

Плюсы: - service - friendly staff - nice room

Минусы: - kitchen closed during summer - breakfast wasn’t great

Плюсы: Location ideal for my meeting, comfortable refurbished rooms, mine located as requested at the rear which is quieter, efficient and friendly staff

Минусы: My usual complaint about the high cost of the breakfast

Плюсы: The staff were nice and kind. Breakfast was really too good to stop eating, that was why many guests tend to stay long, maybe.

Минусы: Using a cab or public transport is recommended for city trotters. Grand place was in walking distance "horizontally", but it's a bit too hard to walk up through the hilly area to the hotel.

Плюсы: Location: Excellent. Close to the Luxembourg train/Bus station. Staff: Outstanding, courteous, extremely helpful, friendly. Hotel: Exceeding my expectations. Quiet. The lounge, lobby, courtyard were very nice and comfortable to sit and relax and have a conversation and/or beverage. Great Job Thon Hotels!

Плюсы: location is great and staff all excellent

Плюсы: Excellent breakfast with an attentive staff, but service ends PROMPTLY at 10 on weekdays. This is an excellent alternative to the sterile cookie cutter big chain hotels! Would definitely return.

Минусы: Nothing

Плюсы: The hotel was just perfect. Staff very polite and helpful. I got an upgrade, as it is not a busy season. The apartment was very quiet, clean with great facilities.

Плюсы: Все понравилось. Прекрасный отель. Высокопрофессиональный персонал. Прекрасная кухня.

Плюсы: Clean, comfortable bedding. Delighted to see the Organic products in the bathroom. Very busy hotel and walking distance to all attractions. Will stay again if visit Brussels.

Плюсы: Отель оказался даже лучше, чем ожидали. Прекрасное местоположение, мы ни разу не воспользовались транспортом, везде ходили пешком. Основные достопримечательности в пешей доступности. Очень чисто, номера небольшие, но достаточно комфортные, неплохой лобби, вечером в нем много народу. Хорошие завтраки, хотя и нет горячих блюд. Но для завтрака ассортимент достаточный, можно поесть очень плотно. Продукты качественные, свежие. Персонал очень доброжелательный.

Минусы: все было отлично

Плюсы: Just perfect ! Great Location

Плюсы: Modern hotel with a really comfortable location and friendly staff.

Плюсы: Все круто, НООООО!

Минусы: Говорили платить на месте, а итоге списали деньги с карты, и уже неделю не возвращают. Пришлось платить последней наличкой, искать выход откуда найти снова деньги чтобы, хотя бы поесть . Самый бы минус оплаты. После этого не хочется возвращаться туда. Я понимаю что они могли заморозить счёт, но логичнее его сразу возвратить. Поэтому лучше берите больше налички и имейте на карте доп средства. Именно этот момент испортил все.

Плюсы: Very clean and modern hotel. Excellent, friendly staff. The location was close enough to Metro, Brussels Central. Nice walk to city centre. Grocery store across the street.

Плюсы: Всё идеально

Минусы: Отсутствие горячих блюд на завтрак

Плюсы: Was really nice room with comfortable bed, nice design, all you need. Location also perfect.

Плюсы: The staff is very helpful and sweet

Минусы: The rooms are a bit tiny

Плюсы: Cleanliness, Close to city centre, nice staff behaviour

Минусы: There was huge queue for the check-in.

Плюсы: Современный отель, чисто, очень комфортные кровати.

Минусы: Отсутствие шкафов для вещей

Плюсы: Super clean and perfect beds

Плюсы: Great location!

Плюсы: Greta location, clean and quiet rooms. Nice breakfast

Минусы: Too expensive over €200 for 1 night! Plus the staff in the restaurant in the evening were very slow, the vegetarian options very limited and dinner was also too expensive.

Плюсы: Что точно можно сказать - очень хорошее соотношение цена/качество. Отель большой, звукоизоляция хорошая. Завтрак хороший и полноценный.

Минусы: Недостатки проистекают из достоинств - рядом всякие европейские комиссии и прочее - отель большой - многолюдно. Очень много людей на завтраке в праймтайм. До центра не далеко, но и не близко. Раковина в номере была замечательно квадратная, но моментально засорилась от воды с мылом.

Плюсы: The breakfast is amazing and the location is perfect, some minutes walking from the city centre.

Минусы: I liked everything. It was a nice experience.

Плюсы: Чистые, комфортные номера. Расположение хорошее, до центра 10-15 минут

Плюсы: By bead

Минусы: The cleaning the chargers

Плюсы: Hotel locates conveniently near the metro station and buildings of the European Parliament. We stayed in quiet spacious room with everything you need. Breakfast is varied and tasty. We didn't face to any problems while staying.

Минусы: There're not enough good restaurants or cafe near the hotel.

Плюсы: Good situation near to the metros Staff were very pleasant and friendly

Минусы: Our room was a bit far right at the end of the building The bar was short staffed and the drinks expensive

Плюсы: New hotel with practical and modern decoration. Located just next to a metro station taking you to the city centre.

Минусы: A warmer welcome would have been be nice. People at reception sometimes do not even bother to say hello. They are efficient though.

Плюсы: Overall facilities and breakfast. Staff where very helpful

Минусы: Nothing to report

Плюсы: many choices, food and drinks, everything was good!

Минусы: Labyrinth in entrance.

Плюсы: great location and facility

Минусы: great breakfast but 32 euros sounds pricey

Плюсы: The hospitality and extremely helpfull staff. It was a very pleasant weekend. Thank you Marriott Brussels Team.

Плюсы: Great hotel. Everything in the hotel was perfect. Was very clean

Минусы: The location was good but not the best

Плюсы: We stayed for one night, although it was a short distance away from all the tourist attractions, we found it only a short walk and ideally located near to a metro station. Breakfast was wonderful with varied amount of food available. It was the weekend and the hotel was quiet, which was ideal for us.

Плюсы: one of the best hotel around,, super clean,, room is big and quiet, that giant tv is a killer,, im a returning client and i can never stop talking about your hotel to people looking for hotels .

Плюсы: Location, room, cleanliness, helpful staff...

Минусы: Liked everything

Плюсы: Clean and copious rooms

Минусы: They did hold on 60 uours from the card once l checked in and now they did not return back to my visa

Плюсы: Clean and quiet surroundings.

Минусы: 20 minutes walking distance from the city center.

Плюсы: Great food great service !!!!

Минусы: My stay was short :)

Плюсы: the bed, very comfy!

Минусы: -

Плюсы: Very clean , walking distance to touristic areas , reasonable price

Минусы: The bed wasn’t very comfortable .

Плюсы: Очень чисто, уютно

Минусы: Не понравилось, что заселили на 7 этаж, а лифт только до 6 этажа поднимается, пришлось тяжелую сумку тащить на себе

Плюсы: Современный и очень аккуратный отель. Шикарные завтраки и относителен недалёко до центра и старого города (15-20 мин пешком)

Плюсы: The staff was friendly, the room was super clean and the location was perfect.

Минусы: The pillows, which seemed very comfortable but they weren't that good. I woke up with some neck pain.

Минусы: lack of ironing machine in the room

Плюсы: Очень удобное расположение, чистенький, хороший уровнень комфорта. Приятный персонал. Рекомендую.

Плюсы: Nice hotel. Located in central Brussels. Very good breakfast. I would definitely recommend!

Минусы: n/a

Плюсы: Proximity to the central train station was perfect for me. Also close to several tram lines. The room was comfortable. I had a defective shower head but they fixed it almost immediately when I reported it. I enjoyed the breakfast and the sitting area. I’d definitely stay here again, especially if I’m taking the train to other cities.

Минусы: The immediate neighborhood around the hotel is a bit bland, but there is plenty to see just a couple of blocks away.

Плюсы: 1-Central Location “Close To The Main Landmarks” 2-The Breakfast Buffet Has A Wide Range Of Choices 3-Super Helpful Staff

Минусы: The main aspect of a successful hotel is the housekeeping department. The housekeeping is not equally valuable as the other departments in this hotel. However, once you call the reception will be solved withink a blink of an eye

Плюсы: Excellent location, big spacious rooms, very good breakfast and helpful staff.

Плюсы: Top central Large, quiet and comfortable rooms. Delicious food. Very nice and helpful staff!

Минусы: Car park roof is only 1.75m tall, at time of booking I didnt see any specifications for the dimensions of the car park,

Плюсы: У отеля прекрасное расположение - это отмечено во всех отзывах, но не сказать об этом нельзя. Дорога от Центрального вокзала до отеля с чемоданом заняла меньше 5 минут. В последующие дни налегке я доходила до вокзала за 2-3 минуты, что очень удобно, если вы планируете поездки в другие города на поезде. Двухместный номер Charme оказался очень удобным. Несмотря на заявленную площадь 15 кв.м, он был весьма просторным, с рабочим столом и зоной отдыха. В номере есть и электрический чайник, и кофемашина, капсулы с кофе и пакетики чая добавлялись каждый день. ОЧЕНЬ УДОБНАЯ кровать, давно такой не встречала! Через три дня поменяли постельное бельё. В ванной комнате полный комплект необходимых принадлежностей. В номере большой телевизор, минибар, сейф. Хорошее расположение светильников в номере, несколько розеток для зарядки телефонов, фотоаппарата и проч. Персонал отеля приветлив, отвечает на все вопросы. В день приезда в качестве презента от отеля подарочная карта на бокал вина (или пива) в местном баре. Реализовать эту карту можно в любой день вашего проживания в отеле. Про вид из окна писали многие: высокое офисное здание прямо напротив отеля. Но это нисколько не напрягало, т.к. я уходила из отеля сразу после завтрака и возвращалась в 9 - 10 часов вечера, когда офис уже был закрыт. По крайней мере, такое соседство не даёт никакого шума. В номере вообще было очень тихо, никаких посторонних звуков! Ресторан для завтрака просторный и уютный, народу мало. Завтрак обычный для европейских отелей данной категории, но всегда будешь сыт: омлет, бекон, сосиски, сыр 2-х видов, несколько видов колбасных изделий, лосось холодного копчения, овощи, оладьи, мюсли, иогурты... Несколько видов выпечки, фрукты. Хороший кофе из кофемашины. Ресторана, чтобы поужинать в отеле нет, но в баре можно взять вино, пиво, сэндвичи, салат. До главной площади Брюсселя пешком 5 минут. Поблизости много кафе и ресторанов. Всё отлично!

Минусы: Ковровое покрытие на полу было в пятнах. Хотелось бы заменить.

Плюсы: Nice breakfast, perfect location inear central station.

Плюсы: Очень удобное расположение!

Плюсы: Отель - на 5 звезд. Номера просторные, завтрак помпезный.

Плюсы: Good breakfast with gluten free option. The receptionist MR YOUNIS was execeptinal

Минусы: The furnature was old and very old outdated style

Плюсы: Staff went to great lengths to make our stay special. Parking garage, as the new (August ‘19) parking meters in the street do not accept foreign bank cards.

Минусы: We chose the hotel for its restaurant, only to find out that it had minimal service during our stay. Fortunately, there is an excellent restaurant at 50 meters (Odette en Ville), reservation recommended.

Плюсы: The location, staff were friendly, coffe machine at room is amaizing, gym was quite good for this price.

Минусы: Only concern, i didnt add breakfast as i thought 30 EUR is too much specilay during weekend as i can have nice breakfast outisde hotel for same or less.

Плюсы: Great location. Staff is friendly.

Минусы: I just spent one night in this hotel and I was on my own. I have been leaving in Brussels for over 20 years and I've passed by this hotel hundreds times but never stayed there so this time I decided to book a night at Le Chatelain. I know it's a 5 stars hotel so I was expecting a 5 stars room. It was a tiny one (which wouldn't have bothered me eventually) located on the 3rd floor and the view from the window was awful a depressing (a dirty grey wall at short distance). See picture attached. I cannot stand air conditioning so I switched it off but a kind of fan noise was still there...and it stayed with me all night, I could hardly sleep a couple of hours. No way to turn it off! I guess it was the bathroom ventilation. The bathroom was also tiny and the pullout shower head located in the bathtub didn't stay properly in place-straight-so I had to hold it in my hands while showering to avoid water going all over the bathroom. I had one nail broken and was looking for a nail file but there wasn't any. No body lotion either! The bathroom bin didn't open with the pedal so I had to open it manually. I always appreciate a chamomile tea or tisane before sleeping but the coffee station only contained 2 teabags, no caffeine-free infusion at all. In a 5 stars hotel you should not experience all this so I was extremely disappointed and won't return to Le Chatelain.

Плюсы: Location, cleanliness and overall it is a good hotel. l

Минусы: acks charging USB ports in room. Light over the bad tub/shower could add to the qulaity of experience. Some staff seem to still be in training. Some mistakes wth orders at lounge: forgot some things nad/or did not listen carefully and so the order never came. A little pricey, in my opinion. Male manager at lounge on Tuesday evening around 10pm was not very engaging, a little short in his replies to questions and did not smile.

Плюсы: Confort

Минусы: Small breakfast room

Плюсы: Breakfast was lovely

Плюсы: I really want to thank MR. Mark for great welcoming and dedicated time and effort to help us for all our request.

Плюсы: Great bed. Nice room. Service e from front desk really good.

Плюсы: Staff here super amazing and helpful, normally you ask first for a help but in this hotel they will come and ask guide and even make sure you have it right Specious room with nice garden views Excellent breakfast, they brought our early breakfast in room in Avery romantic way Location super near attractions and lots of shops and carefour I spend many times in Brussels different hotels but this one touch my heart Thanks to Mr younees and other Phillipino helpful staff and all front desk Thanks ( room 108 )

Минусы: Short stay

Плюсы: Расположен на тихой улице в прекрасном живописном районе:до Саблона, Королевского музея и Дворца - на трамвае 10 минут, до музея Орты - 5 минут неспешным шагом, много ресторанчиков и т.п. Сам отель немного старомоден, в лучшем смысле этого слова. Все устроено достаточно удобно, персонал очень любезен, завтрак полноценный и еда в рум-сервисе вполне вкусная ( нас это приятно удивило). Косметика приятная, халаты - больших размеров ( чаще всего предлагают в гостиницах нечто, предназначеное очень стройным и невысоким).

Минусы: Не предлагается бесплатная вода, хотя мы не спрашивали.

Плюсы: Бесплатный мини-бар, отличные завтраки, очень стильный интерьер.

Минусы: Есть номера с отрытой ванной комнатой, при заселении надо уточнять

Плюсы: Прекрасные виды на город с высоких этажей. Внимательный персонал. Отличное состояние номера и ванной комнаты.

Плюсы: The location was perfect. The view from rooms is also really nice.

Минусы: The same breakfast everyday. Maybe they can have two menus and alternate each and other day. Last night I moved to 1308 and it was full of sounds from outside and inside. No idea how, but even the window was making sounds it seemed.

Плюсы: Cleaning problems definately

Плюсы: Room, cleanness, location, restaurant

Минусы: Breakfast could have more options, mainly fruits

Плюсы: Lovely room, amazing view, comfy bed, great sauna, great location!

Минусы: A female staff member was very grumpy with us when we asked her if we could have our shower gel replaced by housekeeping while we were out- she disappeared off without saying anything then came back and gave us two small bottles of a different brand to take up ourselves, instead of sending housekeeping as we'd requested. She then got annoyed when we said we were on our way out, so could she just send housekeeping up to do it? When we got back.... it hadn't been done, so we had to ask reception again. When we checked in on the Saturday evening, we were told by the check-in guy on reception that breakfast was until 12pm. We weren't warned that this was on Sundays only. We even responded "that's an amazing perk - is that every day? We have never been to a hotel that does it until so late before" and the check-in guy agreed. When we got to the breakfast room at 11:30am on the Monday morning, the breakfast stuff had long gone, and we were told by staff that breakfast was only until 10:30am on weekdays. So we missed breakfast that day! Not great service from the check-in guy, considering the price we had paid for the room, you expect breakfast, and not to be misinformed!

Плюсы: Bed really comfy and all the facilities worked really well, e.g. lifts. Very clean and very friendly.

Минусы: Didn’t have any issues or concerns. Everything was spot on.

Плюсы: Complementary drinks, remote controlled lights and blinds were a nice to have. Location was decent, nice park behind the hotel

Минусы: The staff were incredibly rude, the facilities were unavailable, took 3 days to get television fixed, the hotel smells like wet dog, especially the lobby, one of the lamps in the room was damaged on arrival, there were black marks all over the door, when TV was finally fixed it stopped working once it was turned off, the rooms were definitely not sound proof, lots of noise from neighbouring rooms, lots of noise from street outside despite being 9 floors up. Lots of little details missed.

Минусы: Bathroom and pillows dirty!

Плюсы: The restaurant is absolutely beautiful, with a glass ceiling letting us enjoying the garden outside for a natural and calming feel. Just the best way to start the day, with a fresh and tasty breakfast.

Плюсы: Great bed. Nice view (12th floor). Staff. Clean facilities.

Минусы: Signs outside the main entrance prohibit smoking in 10 meters distance. The ban is not enforced so guests oftentimes have to walk through a screen of smoke (which is discusting).

Плюсы: The rooms are Nice . Very clean. Everything you need .

Минусы: The breakfast was poor. The buffet was not good . The lounge was basic and nothing special. The staff is correct but not friendly

Плюсы: The staff was very professional and they make everything to make you comfortable I truly recommand this hotel

Минусы: Nothing

Плюсы: Location is superb. room decoration and bathroom very nice. Staff is helpful and nice.

Плюсы: Excellent service and location!

Плюсы: Быстро, профессионально заселили. Номер чистый. Кровать, очень, удобная Хороший завтрак. В отеле тихо, как и должно быть в отелях такого уровня. Очень хороший отель. Отвечает заявленной категории. Рекомендую всем.

Плюсы: Excellent bedding. Spacious room. Safe neighborhood. True 5 star property with courteous knowledgeable staff and concierge are Relais with double keys designation. Many good dining restaurants within walking distances.

Плюсы: Great breakfast

Минусы: The elevators were half broken and we couldn’t get a good signal on any of the tv channels. When we went to aspire for a spa time they didn’t tell us they had water gymnastics on, which really ruined an hour of our stay at the spa. They should have informed us about It beforehand.

Плюсы: Good location and great service from all the staff

Минусы: States it is soundproof but next door TV kept us awake till 1am as Nd then I complained

Плюсы: Perfect location. Very spacious room.

Минусы: More selections in the room service menu are needed.

Плюсы: Room with balcony was a plus. Also entrance from garage was handy.

Минусы: Carpet wasn't clean when checking in.

Плюсы: Bed was comfy, room amazing and lovely terrace

Минусы: Slightly warmer shower!

Минусы: - сервис никакой. - убирают откровенно плохо. - сейф стоял на полу!! Пользоваться только лёжа. Так 2 дня добивался перенести или поменять номер. Стояли на своём с оловянными глазами что обычно он точно не на полу, но тату так предусмотрено.

Плюсы: Spacious Clean The location

Минусы: Nothing

Плюсы: Отличная удобная кровать и подушка. Тихо. Отличная сауна и бассейн. Бесплатная парковка.

Минусы: Неприятный столовский запах в ресторане. многие блюда стали не вкусные. Нет русских ТВ каналов.

Плюсы: Завтрак.

Минусы: Стандарты качества не соблюдаются. Самостоятельно не поменяли шампуни и гели, даже после того, как использованные мы выкинули в урну. Халат в номере 1. Весы не работали (батарейка села). Ручки на шкафах отрывались , двери не до конца закрывались.

Плюсы: I love this hotel, everything is good!

Плюсы: Close to the airport and it was very clean

Минусы: Service in the breakfast

Плюсы: The fruit in the room was much appreciated.

Минусы: Room was expensive but a lot of rooms were already taken due to an event nearby.

Плюсы: nice and comfortable

Плюсы: Feelt like a spa. I was amazed by all the ways you could adjust the lightjing in the room to fit your mood. I was grateful to discover an iron and an ironing board.

Минусы: Nothing really.

Плюсы: Very comfortable, and nice staffs.

Минусы: Far from Metro station etc.

Плюсы: Modern spacious hotel with an outstanding swimming pool and sauna. Nice breakfast as well. Well sound proofed so really quiet as well!

Минусы: Nothing!

Плюсы: Very nice hotel .very clean good breakfast .

Минусы: Bed mattress a bit hard for us .

Плюсы: I love everything to be honest, This place is my escape place I often go back to this hotel because of the staff and the facilities and the rooms are just exceptional. the staff makes you feel like royalties I love that ! I will keep coming back as often as I can ;-)

Минусы: I can't say there is anything I didn't like. everything is just too perfect. But I wish that we could have a discount card for people that comes this often.

Плюсы: Nothing

Минусы: The deposit of a hundred euro for each room

Плюсы: Nice design of the rooms and quiet. The breakfast was great.

Минусы: The bad was not so clean and the water didn't drain properly.

Минусы: Wonderful staff Very helpful Special thank to Sabri who was excellent in all means

Плюсы: Clean, close to the center, friendly and helpful staff - everything was great. Very recommendable place to stay

Плюсы: Отличный отель. Находится в пяти минутах от ЖД вокзала "Миди" и пятнадцати минут от центра старого города. Номера тихие и очень удобные. Я обычно долго засыпаю, мне мешает любой шорох, а тут я отключался за пару минут. Ни разу, за период проживания не слышал посторонних звуков в номере. Завтраки вкусные, с хорошим выбором продуктов на любой вкус. Однозначно рекомендую этот отель! Да и сам бы вернулся сюда с удовольствием.

Плюсы: Practical location, beautiful room, sauna and steamroom, friedly staff, good matrass, quietness

Минусы: almost everything was enjoyable. but the wifi connection is up for improvement

Плюсы: Clean, nice comfortable bed and pillows, spacious

Минусы: I had gone over for an operation and had booked and pairs for a car service that I was told the hotel would sort out. When I asked for this serious they told me there was no cars and shrugged his shoulders. And I was left to walk to to euro star which wasn’t to far but after having the op was left in a lot of pain. Apart from this the hotel was nice. And the other staff where more than helpful.

Плюсы: Прекрасное расположение отеля: недалеко располагается центральный ж/д вокзал Брюсселя, до центра города и основных достопримечательностей всего 12-15 минут пешком. Очень вежливый персонал, прекрасно разговаривает на английском. Хороший, хоть и однообразный, завтрак. Вкусный кофе. В номерах чисто. Оформлен в хайтек дизайне в черно-белых цветах. В отеле есть парковка (платная), вокруг отеля есть много парковок (платных), где можно оставить машину.

Минусы: Дорогая (на мой взгляд) стоимость парковки в отеле - 30€ сутки. Стеклянная стена ванны, что несколько обескураживает. Хотя туалет выделен отдельной непрозрачной стеной и дверью. Фонтан под окном, если жить на первом этаже, то складывается ощущение, что где-то у тебя работает все время джакузи или набирается ванна.

Плюсы: The proximity and decor

Минусы: That my shoes were stolen by cleaners and I was give false information by a receptionist regarding shuttle bus to station at 7am

Плюсы: Breakfast was great. Comfortable rooms

Минусы: bathroom floor need sweep A shower curtain is needed since you can see through from bedroom.

Плюсы: Superb hotel situated in the Arabic area of town, 15 minutes walk from all the tourist area. Staff were fabulous, speaking 5 languages that I could pick up. Secure underground parking under the hotel. Breakfast was everything and a bit more. Delicious.

Минусы: Nothing

Плюсы: Just a short walk from the Eurostar train station. Despite arriving after midnight, I managed to get a good night's sleep before an early start the following day.

Минусы: The WiFi wasn’t very good I had to keep signing in every time I was using my phone :/

Плюсы: the bed, slippers, toiletries, the staff

Плюсы: Location is excellent, in square with many restaurants and bars, but also very close to EU institutions in particular. Staff very attentive and efficient. Rooms a reasonable size. Breakfast good.

Минусы: Shower located in bath rather than separate. Bed not very comfortable as too much padding over mattress and duvet too heavy in warm weather. No mini bar in room.

Плюсы: Невероятно удобные кровати, приятная косметика от Hermes, очень приятный персонал.

Минусы: В отеле в момент нашего проживания шел ремонт, достаточно масштабный: рабочие в грязных комбинезонах красили стены, ресепшн был застелен пленкой, во время завтрака они ходили по рестораны среди еды, делая замеры. О таких вещах необходимо предупреждать заранее.

Плюсы: 1040 dinner was great although expensive as to be expected. The hotel offers a number of tolietries including a shaving kit. Bed was soft due to a foam insert. Allowed us to upgrade to luxury room. Offered luggage storage was our room was being readied. Soundproof. Great black out curtains.

Минусы: Breakfast flavor/quality isn’t what you would expect for one hotel of this quality.

Плюсы: Super comfortable bed

Минусы: Our whole experience was excellent

Плюсы: Завтрак отличный: свежевыжатый соки, ягоды, морепродукты. Большой выбор блюд. Номер прекрасный - прочите с окнами во двор, там тихо и свежий воздух. В номере есть все необходимое - банные принадлежности, халаты, тапки, утюг, гладильная доска. Постель с периной - засыпаешь как ангел, просто выше всех похвал. Мы очень довольны, рекомендую к проживанию.

Минусы: Нет таких пунктов.

Плюсы: Luxurious, friendly staff, comfy and clean. Love the fitness room and hammam spa

Плюсы: Facilities are quite good, convenient location, excellent breakfast

Минусы: the staff are not that friendly, as a five star hotel, I also heard a complaint from an old lady the time I was about to check in

Плюсы: I‘d like the flair and also the comfort their

Минусы: —

Плюсы: Very comfortable, spacious room & I liked the Nespresso machine

Плюсы: Excellent location at the Brussels Administrative area. Good breakfast and excellent facilities

Плюсы: A modern recently (common areas) renovated hotel. Good onsite restaurant. All staff are very helpful. Clean hotel.

Минусы: Nothing particular.

Плюсы: Everything. Beds were very comfy.. breakfast outstanding... location

Минусы: Everything was great. Thank you!

Плюсы: Кроме расположения, персонала и завтрака - больше ничего не понравилось.

Минусы: У нас была комната на 4 этаже в углу коридора. Была поражена отвратительнейшим Wi-Fi - никакого соединения! и Это для 4 звездочного отеля в центре Европы! На 3 день нас переселили в соседний номер - спасибо персоналу. Но качество связи практически не улучшилось.

Плюсы: Хорошее расположение отеля, рядом с торговыми улицами и недалеко (5-10 минут пешком) до старого центра. Хороший стандартный номер, с раздельными удобными кроватями. Доброжелательный персонал. Отличные завтраки на верхнем этаже с возможностью выхода на террасу.

Минусы: Не хватало обогревателя или сушилки в ванной комнате. Нет своей парковки, но общественная подземная находится рядом за углом в 2 минутах пешком.

Плюсы: Large room and very clean

Минусы: It was all very nice

Плюсы: Some members of the staff really tried to accommodate our needs. One of them seek out and found a yogurt at 10:00 in the evening for our little son. This has been really appreciated

Минусы: Even though we mentioned the time of our arrival, our room was not ready. So we left our baggage and walked around the city returning in the evening. We go to our room and see that they have offered us a twin bed room, instead of a single double one, even though we have been very explicit on this in the time of booking. This was really important to us, since we intended to sleep our two years old son in the bed, and with a twin bed there is the danger to fall in between. We notified immediately the reception on this, and they told us that all rooms were occupied at the moment. So we asked for a baby cot. Indeed, they bring us one, but it was broken. Moreover, they did not bring a blanket for the baby cot, and when we asked for one they brought only the blanket, but no linen. The next day the management indeed apologised, and brought us a proper baby cot, but we had a difficult night already. In addition, the cleaning of the bathroom was not always perfect. Once the inside of the trash bin was left outside (even though I have to note that it was fortunately clean). The area of the hotel is quite near the centre, but after dark it becomes a little dangerous, not too much, but enough to be a little preoccupied, especially if you carry a a baby. Overall, we have been rather dissatisfied with our 3 nights stay there, especially given the price paid (more than 150€ per night). One would expect a much more professional job from a 4 star hotel. Some members of the staff were indeed genuinely hospitable, but other were just rude. The organisational problems that we have encountered were in my experience just unacceptable. Overall, I would recommend a different option. With that amount of money one can find something definitely better.

Плюсы: Excellent service. Approachable and kind staff.

Минусы: I had to call the front desk for the breakfast form every night...and they give me what i asked but there were extra food like cheese cuts, fruits, nuts etc..that i didn't ask. Such a waste. Got disappointed for that since its a 4star hotel.

Плюсы: Great location for sightseeing and shoping. Nice and friendly staff. Very good breakfast.

Минусы: Not good enough sound proof windows in the street view rooms.

Плюсы: Cleanliness, friendliness, spacious and location. Perfect! Close to everything. Would have liked a laundry

Минусы: Would have liked a laundry to wash and dry some clothes

Плюсы: Position is perfect Room and hotel so beatiful Workers prepared and gentle Breakfast top

Минусы: Nothing

Плюсы: Exactly as described, fabulous location.

Плюсы: The bed was really confortable and the pillow...

Плюсы: Super comfy beds, nicely designed room, great service and we also used roomservice - the food was amazing. Breakfast also just exceptional.

Минусы: nothing really to wish for

Плюсы: Amazing all the Room amazing

Минусы: Location and service staff breakfast Wonderful. Perfect

Плюсы: Very convenient for all our moves

Минусы: Price of breakfast instead of us going out for a really good breakfast for more than half the hotel price

Плюсы: Staff was above all helpful, accessible, attentive. A real professional team, from the kitchen to the front desk to cleaning crew. Location ended up being better than we thought, between the Grand Place in one direction and EU/Museum hub in the other. Easy 7 min walk to the metro.

Минусы: No drawers! Staying for a week, we wanted to unpack into the closet and drawers. The bed-side tables could have had drawers, and it would have been easier to organize our belongings. We also wanted the room in the photo and thought we'd gotten that room, a combination of modern-old world European decor. We got just a typical, any-hotel styled room.

Плюсы: Great location, nice menu, very big and comfortable rooms

Минусы: Loud ventilation system in my room

Плюсы: Намного ближе к центру, чем кажется. Приятная прогулка мимо Дворца Правосудия, сквера Саблон и Нотр Дам де Саблон приведёт к Писающему мальчику. Рядом с отелем общественный транспорт, метро. Персонал моментально реагировал на все запросы в любое время. Мы жили в угловом номере на первом этаже - абсолютная тишина, слышно только если что-то происходит в коридоре.

Плюсы: Very clean. Good Location. Nice welcome when we arrived to Check-In. Our Room was very nice. We used the restaurant one night...food was good but service was slow...we weren’t in a rush, so it was fine.

Минусы: Everything was nice but the room Needs another waste basket near the desk...we had to keep going into the Bathroom and Shower Room to throw anything out. Also, in the Bathroom there was no place to hang the hand towel...there was a Small Hook to the right side but like under the sink... towel kept falling. We used the shelf instead - No Biggie.

Плюсы: Great location. Very helpful staff at the front desk. They allowed an early check in. Flavored water and hot beverages at the reception was a nice touch.

Минусы: There was some renovation work at the time we stayed, but it was not an issue.

Плюсы: Комфортабельный отель рядом с центром Брюсселя. Современная обстановка. Туалет и душ раздельны. Удобная подземная парковка.

Минусы: Постоянная очередь на рисепции. Не очень дружелюбный персонал. Завтрак за €32 с человека это слишком дорого для 4 star, зато выигрывают рестораны поблизости, куда уходят туристы на завтрак из отеля!)

Плюсы: It is conveniently located and has a lovely bar and very good food.

Минусы: Cannot think of anything.

Плюсы: The breakfast was by far the best breakfast I've had at any hotel. Lots of healthy options as well as a full cooked breakfast, cereals, continental, cured meats, breads and juices\smoothies. The staff were very friendly and went above and beyond for us. It was my partners brithday and not only did they give us a complimentary room upgrade and bar vouchers they also gave him a birthday card.

Минусы: There was nothing I didn't like.

Плюсы: Lovely staff and lobby area with a modern gym.

Минусы: Bathrooms don't match the rest of the property design, clearly a hotel that has been taken over but not invested in too much.

Плюсы: Отель расположен на улице, где расположены бутики известных мировых брендов. Немного удалено от центра, но можно дойти пешком за 25 мин. или доехать на метро или трамвае, мы ходили пешком, такая прогулка не казалась нам утомительной. В номере были кофеварка, чайник, можно было не брать завтрак, а купить выпечку и завтракать в номере. При желании можно было заказать ужин или завтрак в номер. Для желающих посмотреть телевизор есть три Российских канала.

Минусы: В номере совсем не открываются окна, нет балкона, спать приходилось исключительно с кондиционером. Для меня это неудобно, я привык спать с открытыми окнами , если на улице не холодно. В номере не было халатов и тапочек, хотя в отелях такого уровня они довольно часто встречаются. В остальном все было замечательно.

Плюсы: We are a family of 5 (children 8, 6 and 9 months). Beautiful kept hotel with a very nice garden around it. the kids loved their breakfast. minutes drive to BRU airport. The hotel agreed that we will be all in one room - which was nice of them but a mistake on our behalf.

Минусы: Parking costs 20 Euro per day! but there was no problem parking on the street for free.

Плюсы: Very nice hotel ; the family room was large and luxurious. Great buffet in the morning. Exceptional location close to the airport.

Минусы: A little cold in the room.

Плюсы: Crowne Plaza is situated very close to the airport, only minutes away. There is plenty of parking space available.

Минусы: Parking is rather expensive, even if you only park your car for a couple of hours you have to pay the daily rate of 25 euros

Минусы: Treated bad

Плюсы: Great hotel nearby Brussels airport with free shuttle

Плюсы: Очень дружелюбный и комфортный отель! Мгновенное заселение на рецепции и комфортные номера. Совершенно потрясающие и вкусные завтраки! Большой выбор и ассортимент разнообразных блюд и фруктов. На территории отеля очень приятный мини парк с водоёмом для лебедей и уток. Хороший ресторан и приятная терраса на улице.

Минусы: При позднем прилёте необходимо учитывать, что после 23.00 трансфер гостиничным шатлом отсутствует и сразу необходимо брать такси, чтобы добраться в отель.

Плюсы: The room was quiet.

Минусы: Cost of breakfast.

Плюсы: Very clean, nice staff

Минусы: No warning that to park your car in their car park puts another 15 to 20% on your room rate. It’s a cheap trick and not appreciated

Плюсы: Good facilities nice rooms

Минусы: Twice had housekeeping come into room, once while sleeping other time in the bathroom, second time no one knocked

Минусы: I had made a booking online and had made an error in the date. 10 minutes after the booking I called the hotel to ask them if they could move my reservation to the correct date, at a new tariff if applicable. They refused! So I lost the money. It goes without saying that for my new booking at the correct date, I opted for a different hotel. I really think it was very uncommercial from the hotel's end!

Плюсы: Location can't be beat. Restaurant was closed when we tried to use it due to a flight cancellation, we were turned away by the restaurant staff. Told they couldn't accommodate us, but the lounge could. Was frustrating as we were travelling with our son and didn't feel a lounge atmosphere would be appropriate. In morning, staff was already cleaning up buffet a good 45 minutes prior to end of service. I think the hotel itself is good, however the restaurant staff need some training in hospitality.

Плюсы: Хороший вариант для одной ночи. Близко от аэропорта и выезда на трассу, шатл, парковка (платная). Набор услуг стандартный, но есть приятный бонус - прелестная терраса с садиком и озерком, где совсем не ощущается близость аэропорта. Там можно поесть, выпить и даже покурить как человек.

Минусы: Нет такого, все ожидаемо.