Брюссель — отели

Плюсы: Best location, very clean and very helpful staff.

Минусы: Bathroom is a bit small and maybe needs some help

Плюсы: Handily placed near to Le Grand Place but supremely calm and quiet, the hotel exudes a relaxed air of luxury through its very helpful staff and decor. The beds are blissfully comfortable, the room has everything you need, the bathrooms are spacious, and both are spotless, air-conditioned and quiet. We ate in both the bar and restaurant and the food and service was excellent. But then the Forte family do exceedingly great hotels.

Плюсы: The location is near the attractions and The staff was very professional and helpful

Минусы: A pit old furniture

Плюсы: the location was best. breakfast was good but should have been included as part of the cost, and not an extra fee.

Минусы: breakfast cost extra, or pay daily. should be inlcuded for no extra cost.

Плюсы: location , room and the service

Минусы: it would be better if there was more opptions for the breakfast iteams

Плюсы: Вкуснейшие завтраки, отзывчивый и доброжелательный персонал. Также отель расположен недалеко от главных достопримечательностей. В номере представлены репродукции картин знаменитых художников.

Плюсы: Perfect

Минусы: Nothing

Плюсы: Location is great! Comfortable bed and shower.

Минусы: Some staff are not very helpful. They solved the problem, but will try to give excuses first.

Плюсы: Несомненно, это прекрасный отель. Если окажусь в Брюсселе еще раз, то остановлюсь снова в нем. Отличный номер, просторный, очень чистый. Отличное расположение.

Минусы: С завтраком вышла заминка. Я ждал свой омлет минут 20, а про заказ супруги просто забыли. Лучше бы горячие завтраки тоже раздавались со шведского стола, а не принимались на заказ. Когда в отеле много посетителей, это эффективней.

Плюсы: Очень хороший итальянский ресторан

Минусы: Ванные комнаты требуют ремонта , пятна плесени на стенах в душевых

Плюсы: Very well run hotel with exceptionally trained staff. Very clean and well maintained. Only a few seconds walk from the Grand Place

Плюсы: the location is super. Staff very friendly and swift responding.

Минусы: the gym could have been better

Плюсы: The hotel was pet friendly and a bed and bowl were provided for our small dog. The hotel has private parking. The room was spacious, exceptionally clean and quiet. Bed was comfortable and large. Air conditioning was appreciated. Very happy overall.

Минусы: A price of 50€ for hosting one pet, irrespective of the duration of your stay, so excessive if only staying one night as we were.

Плюсы: Location

Минусы: No free parking

Плюсы: Clean Quite Big rooms

Минусы: Restaurant smells on the ground floor

Плюсы: Nice and helpfull staff, nice location

Минусы: Not clean at all for a 4-star hotel, horrible smell everywhere...

Плюсы: This property met my needs in terms of location, size of room and amenities, selection at breakfast, etc.

Минусы: The air conditioning was not as cold as I am used to and did not do a good job at sucking out the humidity in the room. It was a damp cool and felt more like a fan.

Плюсы: Очень хороший, комфортный и аккуратный отель. Завтраки разнообразные и приятные, за три ночи не успели надоесть. Даже присутствует игристое вино, для тех кто привык завтракать "аристократично". Стандартные номера весьма компактны, но очень чистые и не изношенные. Всегда есть две бутылочки комплиментарной воды и до отказа заполненный мини-бар. В лобби отеля есть замечательный ресторан испанской кухни, вообще место отличное, близко как и до парка и королевского дворца так и до главных туристических улиц. Например 14 минут пешком до писающего мальчика.

Минусы: Если вечером не успели поесть, то рум сервис (где-то после 10ти вечера) предложит вам лишь то что осталось у них в холодильнике, а не то что есть в меню. То есть прежде чем выбирать в меню, а потом звонить, сначала позвоните и узнайте что у них вообще осталось.

Плюсы: Good location. Great hotel, comfortable and quite. Friendly stuff.

Минусы: Poor in giving free water.

Плюсы: Nothing to complain, really, very kind staff members, explained us everything. A little bit later check-out (I think it we’re 45 minutes or even an hour) was not a problem, cleaning personnel provided us with fresh towels and bed sheets. Bathroom is spacious and our view from 5th floor was outstanding. Great hotel and quite central located, about 10-15 walking minutes to the main beautiful square.

Минусы: Not a real negative point, but rather one I don’t understand - the parking on the hotel territory costs 30€/night, however right in front of the hotel there is a (quite big) public parking which requires payment only from 9a.m. to, I think, 6 p.m., so the night parking is free and during the day you pay max 13.50 €. So if you don’t mind walking 10 meters to your car every day in the morning and buy a new ticket, would definitely recommend doing it this way.

Плюсы: Very comfortable . Super clean and very nice staff . The front desk lady ( Spanish one)is súper profesional and extremely helpful. It makes a different when you have someone like that who not only does the job correctly but also with a big smile in her face while the same time is profesional . Super good

Минусы: We like everything

Минусы: The bed is very uncomfortable. It will mess up ur back

Плюсы: Super well located

Плюсы: Excellent location, walking distance from train station and public transport also from historic sites. Beautiful lobby and rooms, friendly staff. Superb restaurant (we ordered room service and was awesome) Multilingual staff, spoke Spanish, very for us

Минусы: There were no towels in the room but they brought them quickly

Плюсы: The location of the hotel was perfect for me - near the grand place and all the famous sightseeing places that you can see. The room was amazing, it was supplied with everything you need and the staff was very friendly and helpful.

Минусы: I liked everything about the hotel, since I stayed only one night, there was nothing that could have been better.

Плюсы: I love it but a little too expensive. I hope to stay again soon

Минусы: Room was too small, noise from the street, adding the noise coming from the rooms next to mine...

Плюсы: Классный внутренний дворик

Плюсы: Великолепный отель, разнообразный и очень вкусный завтрак, красивые номера, уточка в ванной )

Плюсы: The location was excellent. Near my meeting location, and within walking distance of historical places and Train Station.

Минусы: I can't say I disliked anything. I appreciated the upgrade given on my arrival. A very pleasant stay. Great staff, fabulous room.

Плюсы: the items in the bathroom and the reception hall.

Минусы: the location.. it was in the business area away from the shopping center.

Плюсы: Luxury hotel in victorian style, nice details, rooms generally large and welcoming. Excellent position in the EU district but in the closer side to the old town.

Минусы: Breakfast is usually not included in Brussels, but here the price is very high

Плюсы: The breakfast was fine, the dining room, beautiful. The location was great, on a quiet street a couple minute walk from the metro. The room was beautiful and the bed was one of the best beds I've ever slept on in my life. The staff was very accommodating, friendly and helpful. Honestly, all in all, it's the best hotel I've ever stayed in, and I've stayed in alot of hotels.

Минусы: Nothing

Плюсы: Чистота и неназойливость персонала.

Плюсы: One of the nicer hotels in Brussels. Not close to the centre but great location for visiting friends who live in the Europe district. Unique style and professional staff.

Минусы: Room was (much) smaller than expected based on the on-line pictures. OK for 1 night but no place to deal with 3 suitcases,

Плюсы: Все понравилось. Прекрасный отель. Высокопрофессиональный персонал. Прекрасная кухня.

Плюсы: Nothing

Минусы: Spacious, clean, pleasant helpful staff, quality cuisine and good value.

Плюсы: Отличный отель. Чисто, относительно большой номер, удобная ванная комната, со всеми принадлежностями ( мыло, гель для душа, шампунь, лосьон для тела, все пополняли ежедневно ). В номере есть кофемашина, с капсулами, чай, сахар, сливки сухие. Большой плюс, зонт, гладильная доска и утюг. Номер выходил во внутренний дворик, тишина и покой. Расположение отеля отличное. Рядом, в пяти минутах Европарламент, и станция метро, куда и откуда мы отправлялись ( станция Шуман) из и в аэропорт, по времени 15 минут, две остановки. 15 минут до триумфальной арки в парке пятидесятилетия. Там же автомобильный музей. До жд вокзала центрального не спеша 20 минут, до центра -30. Для нас ходить - одно удовольствие! Большой плюс это скидка 50% в субботу и воскресенье, на завтраки (есть все) и паркинг. А так же более поздний выезд, нам предложили освободить номера в 15:0, вместо 12:0. В холле отеля, на рецепшине, ладья с очень вкусными и сочными яблоками, угощение. А так же кофемашина. В баре дороговато, чай 4,5 евро... Отель рекомендуем. Вернёмся сами, с удовольствием. Спасибо ребятам на рецепшине, очень отзывчивые, всегда готовы помочь.

Плюсы: Great

Плюсы: I liked everything! Excellent hotel, super location, friendly staff. The breakfast was outstanding!

Минусы: N/A

Плюсы: Very comfortable and affordable price. Metro station nearby.

Плюсы: Great reception

Плюсы: All services available on ground. Good location wrt parking and metro.

Минусы: Price of breakfast

Плюсы: Location

Минусы: Uncomfortable

Плюсы: Отель находится в хорошем районе, есть развязка транспорта (поезда по Бельгии и метро) p.s.- вечером кассы метро не работаю, оплатить проезд можно только за монеты в автомате. • Прекрасные обильные завтраки (фреш,кофе, блюда с рыбы и мяса,омлеты, блюда для вегетарианцев, булочки, йогуры, фрукты) Всё свежее и вкусное. Из-за завтрака и размера комнаты выбрала этот отель. • Комнаты просторные, чистые, стильные. Никакого шума, только комфорт.

Минусы: Указан бесплатный прокат велосипедов. мм. Спорное заявление. Бесплатное там по пол часа использования и нужно искать новый байк или платить.

Плюсы: Матрас и завтрак

Минусы: Ничего

Плюсы: Beds were comfy, room was spacious and very clean and comfortable.

Минусы: Very little to pick fault with

Плюсы: Modern, new, clean

Минусы: Not much around within walking distance

Плюсы: The hotel has everything you need. Rooms are comfortable and a good size. We didn't have breakfast here but we did drink a great coffee. The restaurant/lounge area has a scandinavian design theme and is great to hang out. We were there in the weekend so there was a lot of parking outside in the street. The area is the euro district and is quiet (weekend) but close to the city center.

Минусы: -

Плюсы: Air conditioned

Минусы: Bar sitting restricted and narrow.

Плюсы: Чистота,расположение.

Минусы: Отсутствие тапочек в номере,первый раз столкнулся с этим в такого уровня гостинице.

Плюсы: Clean room, quite, and spacious Easy to get to Bru. - Luxembourg train station on foot

Минусы: Limited breakfast selection.

Плюсы: Check in & out super fast Room: spacious and clean Bathroom: nice shower and clean bathroom The location is walking distance to many attractions and the city center around 20 mins by walk I’d definitely stay here again

Минусы: There was a little problem with the sink, it didn’t drain properly so you’ll have to remove the plug by hands which may be a little nasty thing to do every morning

Плюсы: Room is quiet, clean and bed is comfortable. Very close to metro and 2 stops to Grand Place.

Плюсы: Very comfy bed. Great breakfast. Good location for public transport. Helpful staff.

Минусы: We spent a night, left for a night & then returned for 2. Our first room was much bigger.

Плюсы: Comfortable beds Super staff, the receptionist (a very professional lady that I unfortunately forgot her name), has a lot of passion to her work. We had a trivial complaint regarding the chromecast service in our room. She came and tried to fix it herself until maintainance came, she was there along all the time and made sure that all went ok. You can only see such dedication in few people ( hats off lady !!!) The chromecast service is a brilliant service from Marriott management Room is spacious and clean Very good and convenient breakfast

Минусы: Lack of in room dining choices in a neighbouhoud where everything closes super early

Плюсы: Waffle making machine was a refreshing addition. Coffee maker was good. Choice was good.

Минусы: For a 4 star hotel, I felt that even no water in the room, even if to discourage plastic bottles, was a bit too much of a compromise. Mini bar was empty, with a note that it is expected to be empty, I personally felt a bit humiliated by this approach of management.

Плюсы: Очень чисто, уютно

Минусы: Не понравилось, что заселили на 7 этаж, а лифт только до 6 этажа поднимается, пришлось тяжелую сумку тащить на себе

Плюсы: Rooms were amazingly spacious and clean. All items and facilities are of high quality.

Плюсы: Great bed and top quality service.

Минусы: Brussel is a ruin filled with homeless people and beggars and smells of urin.

Плюсы: Location excellent for trip to Brussels easy access to everywhere. On site parking always good.

Плюсы: Everything

Минусы: Nothing

Плюсы: Close to train station. Excellent service.

Плюсы: Staff extremely helpful and pleasant

Минусы: Nothing

Плюсы: location very close to the central station, the center, good breakfast, nice staff

Минусы: the light in the room, quite weak

Плюсы: A great hotel, centrally located

Плюсы: The location is very good, bed was comfortable, wifi was ok.

Минусы: The closet was small for my suit, but I could hung my suits on ther wall so was not a big isssue, just suprising.

Плюсы: Location of the hotel is perfect for short buisiness trips. It is just 2-3 minutes from gare centrale. Rooms are comfortable and very clean, stuff is very kind and friendly and breakfast is amazing.

Плюсы: High speed WIFI，hot shower，in the city centre.

Минусы: No swimming pool

Плюсы: Very comfy bed and really good breakfast.

Плюсы: Удобное расположение

Минусы: Дорогие завтраки. Минибар в номере специально не холодит, дабы посетители не приносили свои напитки и продукты

Плюсы: Шикарное расположение. Останавливались уже не первый раз в этом отеле и не думаю, что будем менять точку при посещении Брюсселя в будущем.

Плюсы: Everything

Плюсы: Очень удобная кровать, хороший завтрак, дружелюбный персонал.

Минусы: Менеджер вошел в номер, открыв дверь своим ключем и не постучав. Не ставят бесплатную бутылку воды (это 5 звезд).

Плюсы: Great location and the place, nice staff

Плюсы: Very comfortable bed

Плюсы: Very well maintained tidy rooms, reception staff very cooperative.Executive room are spacious with very comfortable beds.

Минусы: Service staff for the breakfast were rude , just ignoring and delayed serving our table.thats why we decided not to take breakfast in the hotel.

Плюсы: Everything was great!

Плюсы: It amazing breakfast, I love it

Минусы: Everything is perfect

Плюсы: Большой удобный номер. Комфортная кровать. Отличный завтрак, очень вкусные йогурты и мед в сотах. Внимательный персонал. Чистота. Живая музыка (пианино) по вечерам в баре.

Минусы: Не работала сауна. Сказали что идет ремонт.

Плюсы: Clean bright room, Good breakfast.

Плюсы: Great hotel couldn't fault it in anyway, the staff are very friendly and polite, will definitely stay there again

Плюсы: Расположен на тихой улице в прекрасном живописном районе:до Саблона, Королевского музея и Дворца - на трамвае 10 минут, до музея Орты - 5 минут неспешным шагом, много ресторанчиков и т.п. Сам отель немного старомоден, в лучшем смысле этого слова. Все устроено достаточно удобно, персонал очень любезен, завтрак полноценный и еда в рум-сервисе вполне вкусная ( нас это приятно удивило). Косметика приятная, халаты - больших размеров ( чаще всего предлагают в гостиницах нечто, предназначеное очень стройным и невысоким).

Минусы: Не предлагается бесплатная вода, хотя мы не спрашивали.

Плюсы: Very nice room, comfortable bed, excellent breakfast, serviceminded staff.

Плюсы: Location is excellent, in square with many restaurants and bars, but also very close to EU institutions in particular. Staff very attentive and efficient. Rooms a reasonable size. Breakfast good.

Минусы: Shower located in bath rather than separate. Bed not very comfortable as too much padding over mattress and duvet too heavy in warm weather. No mini bar in room.

Плюсы: Clean, nice location while it’s not close to down town but there is nice area around the hotel.

Минусы: Shower water temperature was not good. It was fluctuating all the time. Not adjustable.

Плюсы: Невероятно удобные кровати, приятная косметика от Hermes, очень приятный персонал.

Минусы: В отеле в момент нашего проживания шел ремонт, достаточно масштабный: рабочие в грязных комбинезонах красили стены, ресепшн был застелен пленкой, во время завтрака они ходили по рестораны среди еды, делая замеры. О таких вещах необходимо предупреждать заранее.

Плюсы: service staff was very nice and helpful.

Минусы: Due to remodeling, it was very dusty and fitness center was unavailable, which was not informed during booking.

Плюсы: 1040 dinner was great although expensive as to be expected. The hotel offers a number of tolietries including a shaving kit. Bed was soft due to a foam insert. Allowed us to upgrade to luxury room. Offered luggage storage was our room was being readied. Soundproof. Great black out curtains.

Минусы: Breakfast flavor/quality isn’t what you would expect for one hotel of this quality.

Плюсы: Fantastic breakfast. Super comfy beds. Lovely toiletries. Excellent staff.

Минусы: Price of room. Price of wine!

Плюсы: Rooms are very comfortable & Clean. Seems rooms offer the comfort required for trips of UE community members. Very quiet night, as room was located at inner side. We recommend to go to the roof top at level 7 !

Плюсы: Super comfortable bed

Минусы: Our whole experience was excellent

Плюсы: Very comfortable, spacious room & I liked the Nespresso machine

Плюсы: I loved this hotel ! I’ve never in my life been so happy with the service , the staff , the bed and so much more . I could go back to Bryssel just to visit this hotel . I loved everything and the hotel is very good placed, just outside the hotel you have the best small shop where they sell fries and it’s always a long line but it’s worth the wait !

Минусы: I have nothing to complain about !!

Плюсы: A modern recently (common areas) renovated hotel. Good onsite restaurant. All staff are very helpful. Clean hotel.

Минусы: Nothing particular.

Плюсы: Завтрак, расположение, обслуживание, качество помещений

Минусы: все хорошо

Плюсы: Все отлично, современный отель недалёко от вокзала, самый центр. На завтрак очень качественные продукты.

Минусы: Зарезервированные на карте деньги до сих пор (неделю спустя) не вернули, но это пока не критично. Через пару дней буду писать в отель.

Плюсы: Good location, not too far from the centre but also quiet. Clean.

Минусы: Rooms were small and basic. No tea or coffee No breakfast included Was slightly more expensive on arrival than expected

Плюсы: Location

Минусы: Breakfast

Плюсы: Good location for centre though bit of a journey from Eurostar station via Metro. Rooms were comfortable and good blackout curtains. Shower in bathroom was great.

Минусы: Even though I asked for a quiet room I was given one on the street side of the hotel which was noisy. I asked to move after the first night. The new room was much quieter. No safe or tea/coffee making facilities in the room. Bathroom was small but functional.

Плюсы: Good Location and clean and nice rooms.

Минусы: Choice for breakfast was a bit limited. Also, it would be good to have shower robe

Плюсы: The location was amazing being only five minutes from the central station. The room was clean and comfortable and stylish too. The reception area was very welcoming and spacious. Staff always helpful!

Минусы: There is nothing I didn't like about this place, even the view was good, the shower spacious and the bed extremely comfortable. I really loved this hotel and this room. I hope you also enjoy your stay here.

Плюсы: Особенно хочется отметить тишину в номере, хотя отель был переполнен. Расположение отличное, до всего, что называется, рукой подать (за исключением продовольственных магазинов, с которыми в центре Брюсселя вообще большая проблема). Уборка номера заслуживает только хороших слов.

Минусы: Завтрак в течение 4 дней не менялся ни разу, даже в самых незначительных деталях. Горничных не научили здороваться, первый раз такое встретилось в отелях...

Плюсы: Staff we great. Close to the old city. Room was comfortable.

Плюсы: Чисто, стильно, все было хорошо

Минусы: Месторасположение хорошее, но хотелось бы ближе к центру

Плюсы: Location is good, the room was comfortable, clean and quiet. WiFi and AC were good. Staff was friendly and helpful.

Минусы: Breakfast could have been better with more variety.

Плюсы: Отличное месторасположение отеля (нет шума центра города), при этом до центра пешком 10 минут. Недалеко от центрального вокзала (6-8 минут). Напротив есть супермаркет (работает с 7 утра и до 9 вечера). Быстрое заселение и приятный персонал.

Минусы: Было бы неплохо, если бы в номере был холодильник (это единственное, чего нам не хватало).

Плюсы: Хороший персонал, очень вежливы и готовы помочь. Номера убирались хорошо. Неплохой завтрак. Красивый лобби. Хорошее расположение для этой цены.

Минусы: Я никогда в жизни не видела таких крошечных комнат! Вдвоём реально тесно! Изначально попросила хорошую комнату с видом, в итоге вид на стену и грязную крышу(( В один день роутер wi-fi на нашем этаже требовал перезагрузки и в итоге из ерундового происшествия, которое исправляется за 2 минуты это превратилось в проблему почти на день! Так же отмечу, что у меня был день рождения, и это первый отель в моей жизни, который не поздравил меня. Конечно это не показатель чего-либо, но...

Плюсы: Excellent location Great friendly staff Particularly Anel was extremely courteous and helpful. He went out of his way to help. We forgot our belongings in the room safe and were able to get them through his help.

Минусы: Nothing

Плюсы: The room was very spacious, with lots of natural light with a nice view over the city. The lobby and hallways have a great smell throughout. The bed was very comfortable, staff were friendly, room service was quite fast.

Минусы: We didn’t have any bathrobes in our room but when we phoned to reception the quickly brought us some new ones to the room. We were also missing a hairdryer which was advertised on booking.com. All the soap dispensers were empty and not refilled when the rooms were cleaned. But these are things that are easily sorted and I am being picky, because we really enjoyed our stay here.

Плюсы: the view was amazing love the window screens. Bed super comfortable and soft.

Минусы: only thing missing was the handsoap bottle that was empty. The rest was perfect!

Плюсы: I liked the location, facilities, staff, and cleanness. They also gave us our room earlier than the check in time because we arrived earlier.

Минусы: The pillows were a bit difficult to sleep on.

Минусы: Hello, My name is Abrar Khan and I have stayed at this hotel from 2nd to 4th August for a price of 249 Euros as it is quoted on the final receipt I got while checking out. I have paid the entire amount upfront and was charged an additional 60 Euros as a deposit which I was told that will be refunded 2-3 days after checkout. Now when I check my account balance, forget that 60 Euros, I was charged an additional 260 Euros again for no reason. The source mentioned was that of "The Hotel Brussels". If that i the case I am going to need to have that refund right away or I will have to make police complaint against this. Being a reputed hotel this looks highly ugly on your side as this is a clear case of fraud which I will not hesitate to report if not being solved right away. I am waiting for a reply as soon as possible.

Плюсы: Good location, good value, nice staff

Минусы: There’s a smell in the corridor. The room is kind of old.

Плюсы: - Завтрак на 15 из 10 баллов. Очень вкусно, большой выбор блюд, нежнейшие круассаны, вид на сад. - Расположение на главной шоппинг-улице города, рядом с отелем станция метро, десять минут на такси до вокзала Midi. От вокзалов Midi и Centraal можно дойти пешком до отеля минут за 15-20 - Бесплатный мини-бар, бесплатные вода и прохладительные напитки в спорт-зале и спа. - Сауна с видом на город с 23 этажа, полотенца, халаты, тапочки в свободном доступе - Удобная кровать, панорамный вид из номера, просторный номер, полный black out в номере - В номере на тв выводится информация - об услугах, предоставляемых в отеле, о завтраке, о времени работы спа, о том, о финальной стоимости проживания. - Возможен экспресс чек-аут - не нужно тратить время на ресепшн.

Минусы: - Душ и туалет разделены перегородкой - из под нее в туалет подтекала вода, когда душ работает. - В номере на двоих был только 1 халат. Заметили уже поздно вечером. Но конечно его всегда можно попросить - В номере из косметических средств только шампунь, гель для душа, мыло и крем для рук. Не помешал бы бальзам для волос, молочко для тела.

Плюсы: Literally everything! Polite staff, efficient and professional service, amazing view, great location, clean rooms and bathrooms, well equipped with anything a guest would require (even more that that), excellent decoration, we loved the way that everything was remote controlled (lights, window shades, tv), mini bar ecc. A great experience! we will definitely go back, big time!!!

Минусы: Maybe, just maybe, corridors a little too dark.

Плюсы: Modern and clean

Минусы: Not much

Плюсы: Большой и комфортный номер, шторы blackout способствуют крепкому сну. В целом, можно советовать, но с учётом готовности к минимальной приватности в душе/туалете

Минусы: В номере было грязное ковровое покрытие: след от пролитого чая/кофе/... Неудобное расположение кофемашины: в шкафу, на верхней полке. Человеку среднего роста крайне неудобно пользоваться Залог при заселении

Плюсы: One seriously won’t be able to find a better hotel for a holiday that tops The Hotel. Utterly amazing!

Плюсы: Location, cleanliness, comfort. Was great.

Минусы: Breakfast was limited value for money. Omelets at extra price for a 27€ breakfast (reduced to 20€) was a bit surprising. But the only low of the stay.

Плюсы: Cleanliness, staff, quiet, decoration, equipment,

Минусы: Restaurant not open on Sunday. Toilet in the room should have a full door for more intimacy.

Плюсы: Nice atmosphere, very friendly staff, decent breakfast, nice swimming pool and gym, comfortable indoor parking (15 eur in weekend, otherwise 25eur , short distance to metro (7 mins).

Минусы: We enjoyed our stay, so just some tiny details: swimming pool slightly cold. Would be nice if it opened until later (closes at 21:30). No pastries at breakfast.

Плюсы: Отличная удобная кровать и подушка. Тихо. Отличная сауна и бассейн. Бесплатная парковка.

Минусы: Неприятный столовский запах в ресторане. многие блюда стали не вкусные. Нет русских ТВ каналов.

Плюсы: Завтрак.

Минусы: Стандарты качества не соблюдаются. Самостоятельно не поменяли шампуни и гели, даже после того, как использованные мы выкинули в урну. Халат в номере 1. Весы не работали (батарейка села). Ручки на шкафах отрывались , двери не до конца закрывались.

Плюсы: The breakfast is quite good.

Минусы: The quality of buffet dinner is not good, very limited choose, food are not fresh. Does not worth Euro 40 at all.

Плюсы: Все опять хорошо. После тяжелого дня, сауна непременно пригодилась. После неё стал как новый. А затем ресторан с чудесной китайской едой, меня опять порадовал. В современном хорошо оборудованном номере, прекрасная и комфортная кровать с удобной подушкой (что кстати редкость в отелях). Хороший интернет!! Все порадовало!!!

Минусы: Не нашел русскоязычных ТВ каналов!!

Плюсы: Very nice swimming pool, hotel is close to airport

Минусы: You have to pay additionally for parking

Плюсы: Хорошая сауна. Как всегда порадовал ресторан. Удобная постель.

Минусы: Нет Русскоязычных ТВ каналов. Обратился на ресепшен, сказали, и не будет!!! Странно!! Это делается намеренно???

Плюсы: Good breakfast. Quite rooms. Fantastic shower.

Минусы: In a double-room amenities only for 1 person and we stayed 5 nights. Never added a second set.

Плюсы: The staff is excellent.

Плюсы: Nice look and feel. Convenient to airport and to my Brussels office without being in a heavy traffic area.

Минусы: Only option offered for dinner was 40 euro buffet which was not great apart from the Teppanyaki. The food was not kept sufficiently hot either. Breakfast was better thankfully although still not particularly hot

Плюсы: location is good, quiet and easy access to centre and highway. The swimming pool is nice and so is the gym.

Минусы: 1.forgot to put the baby cot inside the room despite requested it and received email confirmation two days prior to check-in, yet still forgot to put the cot in the room. 2. food was very average. Charged 40 euros per person for the dinner buffet which the choices were very limited, food was way too salty and not worth the money. 3. room was not too clean, can find dust all over the cupboard and wardrobes.

Плюсы: Nice design of the rooms and quiet. The breakfast was great.

Минусы: The bad was not so clean and the water didn't drain properly.

Минусы: Wonderful staff Very helpful Special thank to Sabri who was excellent in all means

Плюсы: Clean, close to the center, friendly and helpful staff - everything was great. Very recommendable place to stay

Плюсы: A very stylish hotel at every detail! The black and white interior, the stylish and very personal photograph posters and the effect colours give a very classy feeling. The personnel was very friendly and helpful. Good breakfast. Nice roof terrace.

Плюсы: Big, comfortable rooms with all facilities and attentionate service.

Минусы: Interior design quite trendy and classy but a bit dark.

Плюсы: Категорически не понравились стеклянные двери в ванную комнату! Это очень не удобно, особенно когда в номере проживает не супружеская пара. Да и для супружеской пары предпочтительно иметь возможность уединиться для гигиенических процедур

Плюсы: Отличный отель. Находится в пяти минутах от ЖД вокзала "Миди" и пятнадцати минут от центра старого города. Номера тихие и очень удобные. Я обычно долго засыпаю, мне мешает любой шорох, а тут я отключался за пару минут. Ни разу, за период проживания не слышал посторонних звуков в номере. Завтраки вкусные, с хорошим выбором продуктов на любой вкус. Однозначно рекомендую этот отель! Да и сам бы вернулся сюда с удовольствием.

Плюсы: Прекрасное расположение отеля: недалеко располагается центральный ж/д вокзал Брюсселя, до центра города и основных достопримечательностей всего 12-15 минут пешком. Очень вежливый персонал, прекрасно разговаривает на английском. Хороший, хоть и однообразный, завтрак. Вкусный кофе. В номерах чисто. Оформлен в хайтек дизайне в черно-белых цветах. В отеле есть парковка (платная), вокруг отеля есть много парковок (платных), где можно оставить машину.

Минусы: Дорогая (на мой взгляд) стоимость парковки в отеле - 30€ сутки. Стеклянная стена ванны, что несколько обескураживает. Хотя туалет выделен отдельной непрозрачной стеной и дверью. Фонтан под окном, если жить на первом этаже, то складывается ощущение, что где-то у тебя работает все время джакузи или набирается ванна.

Плюсы: The proximity and decor

Минусы: That my shoes were stolen by cleaners and I was give false information by a receptionist regarding shuttle bus to station at 7am

Плюсы: Breakfast was great. Comfortable rooms

Минусы: bathroom floor need sweep A shower curtain is needed since you can see through from bedroom.

Плюсы: Specious rooms Great location Feeling like home

Плюсы: Just a short walk from the Eurostar train station. Despite arriving after midnight, I managed to get a good night's sleep before an early start the following day.

Плюсы: The beds and pillows are very comfortable! Staff is friendly and will help with directions or suggestions for where to go. It is easy to walk to many locations/ popular destinations from the hotel, and the metro is right there. Some rooms don't have a view, but I had a very nice view. The breakfast is delicious and the restaurant is very nice. It was nice and quiet, too. Bathroom is nice, and I like that the shower head is adjustable. You can turn off all the lights from the bed, too.

Минусы: The only thing to watch out for is booking a taxi from the hotel. If you book it through the hotel, the taxi will be on time, but be sure to ask in advance if the taxi will take credit cards. We didn't find out our driver didn't take credit cards until we got to the airport. I was lucky to have had the fifty euro in cash on me. It might be better to book a taxi through booking.com. That really doesn't reflect on the hotel... it's just an FYI for booking taxis. The hotel was very nice. If they had a bath tub in the room, I would've been in heaven.

Плюсы: Кровать отличная.

Минусы: Не разобрались с горячей водой в душе. Температура воздуха в номере не регулируется, было холодно.

Плюсы: I loved the hotel and would definitely recommend it to anyone I know traveling to Brussels. Location is perfect, and the staff were brilliant too.

Плюсы: The staff were very friendly. There was a young Spanish man at reception whose name I cannot recall but who was very helpful and seemed to enjoy helping guests, was very polite and helped us with finding a nice restaurant.

Плюсы: Room was very nice and modern.

Минусы: Maid service. Even though I left the please make up room sign on the door at 7:30 am, when I returned 8 hours later, it still hadnt been touched.

Плюсы: ‏One of the cleanest and most comfortable hotels. The suite is very large and clean. The location is in the heart of the shopping street. I strongly recommend this hotel.

Плюсы: Everything

Минусы: None

Плюсы: Everything was fine, the location was perfect, the rooftop was nice with a beautiful view

Минусы: Our bathroom need some maintenance, you couldn’t open it from the inside so sometimes I stayed locked in it, we told the staff but they never fixed it. The shower was really small.

Плюсы: The location was the key. Central, largely pedestrianised streets nearby, and a metro station right outside.

Минусы: We chose to pay for breakfast one morning. Given the price, it was not best value.

Плюсы: Location

Минусы: No parking , very noisy construction outside hotel starts 7 am , walls paper thin , police called for noise issue , bathroom door didn’t close or lock , rusted bathroom pipe work , peeling doors

Плюсы: Size of the room, big bathroom with bathtub and great shower. Breakfast ordered in the room. Staff. Everything’s great.

Минусы: The free wifi sucks. Completely advise not working from the free one (didn’t try the paid option).

Минусы: Receptionist were bad the one who did the check in process was very bad he didn’t calculate the total amount of money right chose any hotel accept this hotel

Плюсы: Great location if you needed to be by the train station. And the hotel was very modern.

Минусы: The bathrooms could have been a bit cleaner.

Плюсы: The place

Минусы: The food was too small No side dishes example chips or pototaes

Плюсы: The free fruit juice from the fridge. The spacious and extremely clean bedroom. The waiter who gave us coffee & pastries in the morning with the 10Euro voucher given to us.

Минусы: Nothing at all!

Плюсы: Отель при вокзале отвечает всем необходимым требованиям. Непонятно почему нет каналов на русском языке.

Плюсы: The room was comfortable and I liked the separate toilet from the rest of the bathroom.

Минусы: I was disappointed I didn't have a view. Also I made a coffee in my room but I only had one sachet which was not refilled so the next day I could only have tea or decaf coffee. I had a couple of drinks in the lounge bar and asked for a cheese plate which took about 20 min to come. This was far to long to wait. There was a man on the other table who was still waiting for his meal to come when I left. The staff member that was working was really busy and I think more staff should have been on to help. He was very polite but it was obvious that more staff should be on, not just one person.

Плюсы: Удобное местоположение для путешествий, приближенность к поездам, транзит-отель. Чистый уютный номер.

Плюсы: It worked for me well I had a one night layover and going to take the train the next day. There were an inside door to the train station and easy access to the terminal. Too many services inside the train terminal. The hotel had a late check out option by paying 10 euros per hour which was great for me.

Минусы: No bell captain service

Плюсы: Very comfortable

Минусы: Breakfast wasn’t very good

Плюсы: Location

Плюсы: Everything was great

Минусы: Nothing

Плюсы: Robert at the front desk very helpful throughout our stay. He was courteous, accommodating, professional and made us feel welcome.

Минусы: The pillows were not very comfortable.

Плюсы: Close to the train station

Плюсы: Отель очень красивый местоположение хорошее

Минусы: Персонал не знали нидерландского языка не смотря что это Бельгия, не было зубных щёток в номерах, что не простительно для такого класса отелю

Плюсы: Large room, comfortable, well located, very welcoming and helping staf

Плюсы: Breakfast was especially good for a gluten free diet - very good taken care of. Staff in general very kind, helpful and trying to deliver best service!

Минусы: I am a frequent business traveller with hundreds of nights all over Europe in the last 10 years. This has been the absolute low point of all experiences. If you are the responsible manager and reading this you may consider forwarding this to the headquarter so they free up some budget for more personal and renewing equipment. At least my room (518)(stay from 29. to 30.07) was a total mess. On top of my mind these points Cleanliness - the fabric on the floor was so dirty and had huge stains which looked like somebody did splatter a snickers on it (or several snickers) and nobody did care to fix it. You could clearly saw the chocolate or whatever it was on the fabric. Not one stain but it was all over - the desk chair and the desk looked so dirty it was disgusting. Looked like somebody has turned on youp*rn and had his fun before I got the room. Ewww... - bathroom was clean but maybe it was just because of the lights (see down here) Equipment - half of the lights in the bathroom were broken / not working - doors of the cabinet with broken hinges - iron in the cabinet was broken (staff gave me a new one and put the broken one in the next room. Smart!) - several electricity/cable outlets damaged - AC did not blew air until switched on to the maximum (probably a binary AC ;)) - the door is clamped and needed a very strong push to open (grandma would not be able to do this). Overall the door and lock looked and felt broken. I did not have the time to arrange a change of rooms due to business appointments but overall it was disastrous. I should have taken photos but I wasn't there to do the managements job. I was actually asked at the business meeting how the hotel was and I am quite sure about at least 20 regular business travellers to Brussels won't consider staying there ever now.

Плюсы: The room size is unexpectable, the bed was super comfy and breakfast was great.

Минусы: While booking we didn’t realize that the swimming pool was not for free, but 25 euros a person as it’s not Steigenberger’s swimming pool.

Плюсы: Good location, clean room

Минусы: Espresso machine didn’t work, couldn’t get tv working, nothing was done about it. The spa below tried over charging us and has extremely rude staff.

Плюсы: friendly staff specious rooms breakfast choices

Плюсы: The room was big and comfortable. The service of the hotel is very good.

Плюсы: Very modern

Минусы: Breakfast , for 35 euro you expect better coffee not the one from machine the one used in holidays inn Slow service in restaurant The pool and gyn you need to pay extra and you gave to be 18 and over

Плюсы: Excellent location with friendly staff

Плюсы: если бы мне не нравился этот отель, я бы не останавливался в нем в течение последних 20 лет. номера по европейским меркам огромные. персонал дружелюбный, постоянных клиентов узнают. все рядом. большие мероприятия (конференции, приемы) проводят прекрасно.

Минусы: это мое субъективное мнение, но до ребрендинга интерьеры были дружелюбнее. серый с металлом - это, конечно, модно, но теплый светлый мне нравится больше. завтраки переоценены.

Плюсы: Very comfortable

Минусы: Very old property, and thin walls, you can hear the people next room

Плюсы: Staff helpfulness

Минусы: The information about the gym/fitness room and pool was misleading.

Плюсы: Great location and nice staff

Минусы: The room is a bit small.

Плюсы: Расположение отличное - буквально за углом Центральная площадь и вокзал. Очень вкусные завтраки. Хорошая шумоизоляция в номере, это важно т.к окна выходят на оживлённую улицу. Хороший бесплатный интернет.

Минусы: Стандартный номер немного тесноват.

Плюсы: Location was great.

Минусы: Breakfast was deceiving.

Плюсы: Staff, clean comfortable room. Great location, modern facility.

Минусы: Breakfast 22 euro, did not try perhaps it was worth it.

Плюсы: Location was brilliant, a few minutes walk to Grand Place/ Grote Markt, Centraal station is only 2 minutes away, for travelling by train, lots of restaurants nearby, our double superior room was excellent, and spacious, staff were extremely helpful

Минусы: Nothing to dislike

Плюсы: Location was ideal, cost was good and staff super helpful

Плюсы: Excellent location

Минусы: Breakfast was poor.

Плюсы: Location location location! Close to the station and palace. Staff are friendly and very helpful. Breakfast has many choices. The room is clean and neat.

Минусы: Many homeless people sit around the hotel entrance. We don't discriminate them. But, we feel uncomfortable and unsafe indeed.

Плюсы: Удобное расположение, приятный персонал

Минусы: Староватый номер, потрепанный уже, очень низкие потолки. Скудный завтрак

Плюсы: Location. Great breakfasts. Friendly staff.

Минусы: Only able to stay two nights!

Плюсы: Excellent location. Friendly staff

Минусы: N/a

Плюсы: Loved the location, close to everything.

Минусы: Breakfast time was very busy and I found a majority of the guest pushy and impatient. I thought it strange that the restaurant staff cleaned the tables by first dumping the food scraps onto the table placemat and then folding up the placemat with the scraps inside for disposal.