|Популярный аэропорт||Ницца Кот д'Азур – Брюсселя|
Плюсы: thanks to the paid upgrading we got 2 seats in the front of the cabin (row 5)
Минусы: there was NO organisation at all during boarding: the people just stood in line, not respecting 1,5m. Also at the airport security waiting lines no attention to social distancing was respected. At arrival the off-boarding was in groups of 8th rows, not really helpfull either. A big disappointment versus the flight we had from BXL to PORTO !
Плюсы: service in general
Минусы: no covid separation at seats
Плюсы: Crew was very nice. Chocolates were very nice.
Минусы: Come on guys for the price of the ticked you could have served us something more than a sandwich.
Плюсы: UP TO THE MARK I EXPECTED
Минусы: A PILLOW WOULD BE GOOD, MAKING THE FLIGHT MORE COMFORTABLE
Плюсы: the only thing that stands out was the agent who checked me in at Entebbe. She was pleasant and helpful. Most things were ok, but not special.
Минусы: Because I require oxygen onboard, I was not allowed to check in on line. consequently, my wife and I got middle seats that were very tight. At least one of them was an aisle.
Плюсы: It was wonderful
Минусы: Best booking app ever
Плюсы: The crew was super nice and the seat was great
Минусы: For the price i got the ticket i couldn't asked for more. Thanks a Million
Плюсы: I got there
Минусы: My luggage did not
Плюсы: The seat was terrible
Минусы: If I had gotten my luggage at the end of the flight
Плюсы: Curtious Crew
Fastest flight ever, landed one hour early and had a xtra room to lay down for a good sleep
Минусы: The choices of movies
Плюсы: Early morning flight so left on time and arrived early. Staff excellent.
Минусы: Seats are grim like most European carriers in coach...
Минусы: Cabin crew were arrogant and didn’t allow us to storage our backpacks in the over head cabins.
Плюсы: no remarks. everything fine for a short flight
Плюсы: Very efficient.
Минусы: Better airflow in cabin, letting you know about meals before getting to plane.
The worst flight in 40 years of traveling
Минусы: Everything went wrong. The flight arrived 40 minutes late and I missed my connecting flight because they closed the gate before I could get there. As a result, when I asked both airlines involved (Brussels Air and Portugal Air (TAP) what to do, each airline blamed the other airline for the problem and each said it was my problem to fix. After speaking with ten people and begging them to make the problem right for a problem I did not create, they finally issued me a new ticket but I had to wait 24 hours for the new flight to leave. It was a total breakdown in communication and organization and customer support and problem resolution on the part of the airlines and the airport. I never want to fly these airlines again and never want to take a flight with connections.
Плюсы: Smooth flying so got some sleep
Минусы: Clearer back-to-front boarding process
Плюсы: The crew reacted good to the change of plane
Минусы: Needed to replace plane because of technical problem, that should have detected earlier. The business seats are standard seats. No water through the flights. Very bad experience
Минусы: I requested Asian vegetarian meal and I got regular vegetables and some products used by people with Celiac problems, even the wrapping of the "fake" bread says that it was for people with celiac problems.
I tried three monitors and none worked properly. Any way with the poor selections of movies I did not miss it. I only missed it because I like to watch the flying statistics.
Плюсы: The crew was amazing!
Минусы: Food was good, temperatures appropriate for hot and cold. Fresh fruit or vegetables would be nice rather than processed.
Плюсы: I liked the (free) upgrade to Premium Economy.
Минусы: Food was ok but I recommend including a small salad with dinner.
Плюсы: Punctuality and professionalisms were at the best
Минусы: All ok
Плюсы: The crew wasn’t very friendly and there’s very little legroom.
Минусы: Delay of 40 minutes
Минусы: Not being able to choose my seat on a 500€ return flight is a joke.
Минусы: Flight keft 35 min kate and boarfing was very slow and disorganized
Плюсы: Everything was good except the long layover
Минусы: Shorter layover
Минусы: This airline is borderline budget airline even in business class.
Плюсы: Loved everything! Including the food.
Минусы: I’m not sure if there was WiFi, i wished that would’ve been advertised. If possible can you advertise the drinks and snacks selections. I booked my flight with Lufthansa but it was operated by another company which made it difficult to find
Плюсы: By far the best of the 4 flights involved in my trip. Everything went smooth except for deboarding, but that's because of the people, not the airline staff. There was constantly an attendant walking the plane offering water refills entire flight. 3 beverage services, 2 meals, and constant water. Very very good experience
Плюсы: It was just a flight. Nothing to rave about. Just a typical up and over flight. The flight left Athens over an hour late and got to Brussels almost 90mins late.
Минусы: We weren't offered complimentary beverage service. They did a beverage service for paid drinks and that took well over an hour. We were only given a simple single piece of chocolate while waiting to take off
Плюсы: Good seats
Минусы: Boarding process and Entertainment options. Availability of Snacks would also been good
Плюсы: Flight attendants were nice
Минусы: Food quality
Плюсы: All seats were very comfortable and spots where I can view everything and crew were awesome.
Минусы: Local travelers should be offered even water.
Минусы: The Florence Airport has difficulty with baggage. Had to wait for over an hour.
Плюсы: Got us there safely
Минусы: Fight delayed more than an hour, much of that time we sat on a bus. Plane arrived late at the starting airport.
Плюсы: Great crew n comfort.
Минусы: Rest rooms were clean, food was adorable, good coffee, no complaints.
Плюсы: The flight crew were amazing and had lovely gifts for our daughter
Минусы: the flight was late and no food or drinks were available without paying rather high prices
Плюсы: Pretty much nothing
Минусы: A sealed blanket and a better customer service
Минусы: The app and trying to find boarding details prior.
Минусы: Flight was late, very little communication, hot and uncomfortable and slow, and everyone missed their connections.
Плюсы: Not really something. It was an old cabin.
The seat was confortable and the food was ok. Some of the crew were nice others not that much.
Минусы: The cleaning of the toilets. Awful and without water and soap. The restrooms were not clean from the beginning. It was disgusting. Having new cabin.
Плюсы: service and timing were great
Минусы: Don’t loose the luggage
Минусы: Our tickets had been cancelled when we got to the airport. Had to purchase new ones. Now we have to fight to get reimbursed. Not happy
Минусы: Free coffee
Плюсы: too crowded , not organised enough
Плюсы: All in time
Плюсы: Brussels airport clearance was quite efficient
Минусы: Better instructions at the airport
Минусы: The entertainment choices needs updates and more varieties I believe.
Минусы: Maybe the entertainment choices
Плюсы: Seats were comfortable. Entertainment system stopped working part way through
Минусы: Boarding at Brussels was awful. After arriving from another international city and having to go through security, I was informed , just before boarding that I had to go to a location 20 gates away and wait in a long line for another security sticker. It was very confusing.
Плюсы: Crew went above and beyond. Food was excellent and the Crew kept us hydrated.
Плюсы: Crew and food
Плюсы: Crew was friendly.
Минусы: No AC, we roasted. Seats uncomfortably small. Terrible on boarding and off boarding process.
Плюсы: The crew was great and the food was pretty good (in addition to lunch/dinner, they offered multiple snacks and drink service throughout).
Минусы: The boarding could definitely be better - customs and an additional security check before the gate was a bit much and caused the flight to depart over 15 minutes late.
Плюсы: The seat was quite comfortable, the crew was great, and the food was actually pretty good.
Минусы: Going through customs and an additional security check prior to boarding was the worst. It caused the flight to depart 15 minutes late.