О компании Brussels Airlines
| Код ИАТА | SN |
|---|---|
| Маршруты | 259 |
| Популярный аэропорт | Берлин Тегель – Брюссель Аэропорт Брюсселя и другие аэропорты |
| Аэропорты | 102 |
| Основной аэропорт | Брюссель Аэропорт Брюсселя и другие аэропорты |
Недавние отзывы
- Все отзывы
- Положительные
- Нейтральные
- Негативные
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10,0
Плюсы: By far the best of the 4 flights involved in my trip. Everything went smooth except for deboarding, but that's because of the people, not the airline staff. There was constantly an attendant walking the plane offering water refills entire flight. 3 beverage services, 2 meals, and constant water. Very very good experience
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4,4
Плюсы: It was just a flight. Nothing to rave about. Just a typical up and over flight. The flight left Athens over an hour late and got to Brussels almost 90mins late.
Минусы: We weren't offered complimentary beverage service. They did a beverage service for paid drinks and that took well over an hour. We were only given a simple single piece of chocolate while waiting to take off
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4,0
Плюсы: Good seats
Минусы: Boarding process and Entertainment options. Availability of Snacks would also been good
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8,6
Плюсы: Flight attendants were nice
Минусы: Food quality
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10,0
Плюсы: All seats were very comfortable and spots where I can view everything and crew were awesome.
Минусы: Local travelers should be offered even water.
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9,6
Минусы: The Florence Airport has difficulty with baggage. Had to wait for over an hour.
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5,0
Плюсы: Got us there safely
Минусы: Fight delayed more than an hour, much of that time we sat on a bus. Plane arrived late at the starting airport.
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10,0
Плюсы: Great crew n comfort.
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10,0
Минусы: Rest rooms were clean, food was adorable, good coffee, no complaints.
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6,4
Плюсы: The flight crew were amazing and had lovely gifts for our daughter
Минусы: the flight was late and no food or drinks were available without paying rather high prices
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6,6
Плюсы: Pretty much nothing
Минусы: A sealed blanket and a better customer service
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6,6
Минусы: The app and trying to find boarding details prior.
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2,5
Минусы: Flight was late, very little communication, hot and uncomfortable and slow, and everyone missed their connections.
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6,0
Плюсы: Not really something. It was an old cabin. The seat was confortable and the food was ok. Some of the crew were nice others not that much.
Минусы: The cleaning of the toilets. Awful and without water and soap. The restrooms were not clean from the beginning. It was disgusting. Having new cabin.
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10,0
Плюсы: service and timing were great
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10,0
Плюсы: Yes
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4,0
Минусы: Don’t loose the luggage
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0,0
Минусы: Our tickets had been cancelled when we got to the airport. Had to purchase new ones. Now we have to fight to get reimbursed. Not happy
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4,4
Минусы: Free coffee
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4,4
Плюсы: too crowded , not organised enough
Минусы: organisation
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8,0
Плюсы: All in time
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8,0
Плюсы: Brussels airport clearance was quite efficient
Минусы: Better instructions at the airport
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9,6
Минусы: The entertainment choices needs updates and more varieties I believe.
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9,6
Плюсы: Yes
Минусы: Maybe the entertainment choices
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6,6
Плюсы: Seats were comfortable. Entertainment system stopped working part way through
Минусы: Boarding at Brussels was awful. After arriving from another international city and having to go through security, I was informed , just before boarding that I had to go to a location 20 gates away and wait in a long line for another security sticker. It was very confusing.
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10,0
Плюсы: Crew went above and beyond. Food was excellent and the Crew kept us hydrated.
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10,0
Плюсы: Crew and food
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4,5
Плюсы: Crew was friendly.
Минусы: No AC, we roasted. Seats uncomfortably small. Terrible on boarding and off boarding process.
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8,3
Плюсы: The crew was great and the food was pretty good (in addition to lunch/dinner, they offered multiple snacks and drink service throughout).
Минусы: The boarding could definitely be better - customs and an additional security check before the gate was a bit much and caused the flight to depart over 15 minutes late.
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9,3
Плюсы: The seat was quite comfortable, the crew was great, and the food was actually pretty good.
Минусы: Going through customs and an additional security check prior to boarding was the worst. It caused the flight to depart 15 minutes late.
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8,5
Минусы: At least give a glass of water.
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7,0
Плюсы: Seats were comfortable. The crews were helpful.
Минусы: Cleaner bathroom on the plane.
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9,3
Плюсы: Brussels Airlines crew
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2,6
Terrible organization and lack of efficiency at the airport - everythi
Минусы: Poor organization, 2 hour line to check your bag, crowding due to lack of communication and organization at the gate, slow luggage boarding. All of which led to a 45 minute delay sitting on a hot and unairconditioned flight followed by a missed connection and 6 hour wait at the next airport. There was no entertainment inflight, so nothing there to rate. The staff were pleasant under the conditions. Nothing else was positive.
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5,0
Минусы: Boarding was awful
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5,5
Плюсы: The crew was nice. The seats were ok.
Минусы: The flight from Copenhagen to Brussels was delayed without explanation for nearly an hour. I managed to make my connection to Frankfurt, but my luggage did not. I’m hoping it will arrive today.
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4,0
Плюсы: This flight was eventually cancelled and the rating is solely on the ground experience. EuroWings could not have done anything worse. The process took from 10:30am upon arrival in Dusseldorf til 11:00pm when we were told the counter closed at 10pm and nothing could be done till next day.
Минусы: Have representatives on the ground and make public announcements about the progress, next steps, help offered and steps that need to be taken. The info was sparse and had to be gotten on an individual basis. Nothing was coordinated or communicated and every step had to be done WITHOUT HELP.
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6,0
Плюсы: Friendly crew. Great phone support.
Минусы: Online check-in was very messy - not available. After contacting the phone support, it was possible.
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6,3
Плюсы: One of the crew member who served our food seemed in a rush and just dropped our food on our trays :( There was a lack of communication at the counter for travelers like us who was making this connecting flight. We were there four two hours and nobody bother to tell us we needed to check-in again.
Минусы: Better communication for people making a connection. Not to wait until you are showing your boarding pass and then telling us we needed to check-in again,
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2,0
Минусы: Plane left without me. My record indicated 9am departure, but at 845 when I landed (late). The attendant confirmed that I had missed the plane.
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3,6
Плюсы: Crew was okay.
Минусы: That your airline commit to schedules.
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6,4
Минусы: Departure was slightly late (passengers still exiting the plane when gate was called)
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2,3
Плюсы: Get down
Минусы: Everything and the crew more friendly.
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4,0
Минусы: 30 min delay !
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4,3
Плюсы: Seat reclined far back
Минусы: Entertainment limited, esp. when you consider passengers may have two or more legs on Brussels Airlines flights Boarding chaotic Some of the crew were rude/ dismissive of African or African-presenting passengers No blankets were passed out, despite the cold temperature on the plane. My bag was lost
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4,0
Минусы: If we hadn't been delayed for an hour due to issues with late passengers Breakfast was minimal and not very good Entertainment options were limited Some of the crew seemed dismissive of African or African-presenting passengers
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7,5
Минусы: Would have been nice if you didn't have to pay for the soft drink.
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6,0
Плюсы: Crew was friendly, seats were ok
Минусы: Flight was delayed for almost 2 hours, there was no explanation, just an apology.
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7,5
Минусы: My luggage was lost for almost 2 weeks.
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6,0
Минусы: 600€ for tiny space in the plane!!
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2,0
Плюсы: Paid for Business , got a minor economy service .
Минусы: Almost no advantages for business ticket traveller
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8,3
Плюсы: It was ok
Минусы: NA
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10,0
Минусы: Was really a great experience from start to finish.
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7,0
Плюсы: The crew was OK, the seats had generous leg space.
Минусы: The flight could have been on time. not only was the plane late arriving, but then the didn't take off for another hour! have never flown an airline that refuses to take off because of a little rain.... :-(
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2,0
Минусы: Reject luggage when it fits is aggravating unacceptable Refuse to get cup of coffee when trapped by sleeping passenger Reject cuz luggage 1 lb over when they sent the other luggage on I could have tfr’d l lb to. Check in totally unhelpful 3 security checks by you is hassle and people rude .. tr
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7,0
Плюсы: The ticket was affordable.
Минусы: It was not clear who was or wasn’t supposed to get meals so I only got a breakfast but no dinner. Also the flight was absolutely freezing and no offer of blankets was made.
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2,0
Плюсы: Nothing! We’re still in Baltimore
Минусы: Brussels air cancelled our flight and didn’t rebook us on another until 25 hours later- so we lost a whole day of our trip. They were supposed to email me confirmation of the new flight and did not- I had to finally call Lufthansa to get it.
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6,0
Плюсы: On board service and entertainment. The plane itself was clean and comfortable.
Минусы: The check in process was slow and inefficient. One of our bags was routed on another flight (we’re still waiting for it). Ridiculous amount charged for chech in luggage for an international flight!
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6,0
Плюсы: Good movies.
Минусы: I called United to make sure there was a children’s meal for my 3 year old. There was not.
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6,8
Плюсы: Very nice crew. I flew with my 6 months old baby and the crew was really helpful and took care of us.
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10,0
Плюсы: By far the best of the 4 flights involved in my trip. Everything went smooth except for deboarding, but that's because of the people, not the airline staff. There was constantly an attendant walking the plane offering water refills entire flight. 3 beverage services, 2 meals, and constant water. Very very good experience
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8,6
Плюсы: Flight attendants were nice
Минусы: Food quality
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10,0
Плюсы: All seats were very comfortable and spots where I can view everything and crew were awesome.
Минусы: Local travelers should be offered even water.
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9,6
Минусы: The Florence Airport has difficulty with baggage. Had to wait for over an hour.
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10,0
Плюсы: Great crew n comfort.
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10,0
Минусы: Rest rooms were clean, food was adorable, good coffee, no complaints.
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10,0
Плюсы: service and timing were great
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10,0
Плюсы: Yes
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9,6
Минусы: The entertainment choices needs updates and more varieties I believe.
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9,6
Плюсы: Yes
Минусы: Maybe the entertainment choices
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10,0
Плюсы: Crew went above and beyond. Food was excellent and the Crew kept us hydrated.
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10,0
Плюсы: Crew and food
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9,3
Плюсы: The seat was quite comfortable, the crew was great, and the food was actually pretty good.
Минусы: Going through customs and an additional security check prior to boarding was the worst. It caused the flight to depart 15 minutes late.
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8,5
Минусы: At least give a glass of water.
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9,3
Плюсы: Brussels Airlines crew
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10,0
Минусы: Was really a great experience from start to finish.
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6,6
Плюсы: Pretty much nothing
Минусы: A sealed blanket and a better customer service
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6,6
Минусы: The app and trying to find boarding details prior.
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8,0
Плюсы: All in time
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8,0
Плюсы: Brussels airport clearance was quite efficient
Минусы: Better instructions at the airport
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6,6
Плюсы: Seats were comfortable. Entertainment system stopped working part way through
Минусы: Boarding at Brussels was awful. After arriving from another international city and having to go through security, I was informed , just before boarding that I had to go to a location 20 gates away and wait in a long line for another security sticker. It was very confusing.
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8,3
Плюсы: The crew was great and the food was pretty good (in addition to lunch/dinner, they offered multiple snacks and drink service throughout).
Минусы: The boarding could definitely be better - customs and an additional security check before the gate was a bit much and caused the flight to depart over 15 minutes late.
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7,0
Плюсы: Seats were comfortable. The crews were helpful.
Минусы: Cleaner bathroom on the plane.
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7,5
Минусы: Would have been nice if you didn't have to pay for the soft drink.
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7,5
Минусы: My luggage was lost for almost 2 weeks.
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8,3
Плюсы: It was ok
Минусы: NA
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7,0
Плюсы: The crew was OK, the seats had generous leg space.
Минусы: The flight could have been on time. not only was the plane late arriving, but then the didn't take off for another hour! have never flown an airline that refuses to take off because of a little rain.... :-(
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7,0
Плюсы: The ticket was affordable.
Минусы: It was not clear who was or wasn’t supposed to get meals so I only got a breakfast but no dinner. Also the flight was absolutely freezing and no offer of blankets was made.
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6,8
Плюсы: Very nice crew. I flew with my 6 months old baby and the crew was really helpful and took care of us.
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4,4
Плюсы: It was just a flight. Nothing to rave about. Just a typical up and over flight. The flight left Athens over an hour late and got to Brussels almost 90mins late.
Минусы: We weren't offered complimentary beverage service. They did a beverage service for paid drinks and that took well over an hour. We were only given a simple single piece of chocolate while waiting to take off
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4,0
Плюсы: Good seats
Минусы: Boarding process and Entertainment options. Availability of Snacks would also been good
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5,0
Плюсы: Got us there safely
Минусы: Fight delayed more than an hour, much of that time we sat on a bus. Plane arrived late at the starting airport.
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6,4
Плюсы: The flight crew were amazing and had lovely gifts for our daughter
Минусы: the flight was late and no food or drinks were available without paying rather high prices
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2,5
Минусы: Flight was late, very little communication, hot and uncomfortable and slow, and everyone missed their connections.
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6,0
Плюсы: Not really something. It was an old cabin. The seat was confortable and the food was ok. Some of the crew were nice others not that much.
Минусы: The cleaning of the toilets. Awful and without water and soap. The restrooms were not clean from the beginning. It was disgusting. Having new cabin.
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4,0
Минусы: Don’t loose the luggage
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0,0
Минусы: Our tickets had been cancelled when we got to the airport. Had to purchase new ones. Now we have to fight to get reimbursed. Not happy
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4,4
Минусы: Free coffee
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4,4
Плюсы: too crowded , not organised enough
Минусы: organisation
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4,5
Плюсы: Crew was friendly.
Минусы: No AC, we roasted. Seats uncomfortably small. Terrible on boarding and off boarding process.
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2,6
Terrible organization and lack of efficiency at the airport - everythi
Минусы: Poor organization, 2 hour line to check your bag, crowding due to lack of communication and organization at the gate, slow luggage boarding. All of which led to a 45 minute delay sitting on a hot and unairconditioned flight followed by a missed connection and 6 hour wait at the next airport. There was no entertainment inflight, so nothing there to rate. The staff were pleasant under the conditions. Nothing else was positive.
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5,0
Минусы: Boarding was awful
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5,5
Плюсы: The crew was nice. The seats were ok.
Минусы: The flight from Copenhagen to Brussels was delayed without explanation for nearly an hour. I managed to make my connection to Frankfurt, but my luggage did not. I’m hoping it will arrive today.
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4,0
Плюсы: This flight was eventually cancelled and the rating is solely on the ground experience. EuroWings could not have done anything worse. The process took from 10:30am upon arrival in Dusseldorf til 11:00pm when we were told the counter closed at 10pm and nothing could be done till next day.
Минусы: Have representatives on the ground and make public announcements about the progress, next steps, help offered and steps that need to be taken. The info was sparse and had to be gotten on an individual basis. Nothing was coordinated or communicated and every step had to be done WITHOUT HELP.
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6,0
Плюсы: Friendly crew. Great phone support.
Минусы: Online check-in was very messy - not available. After contacting the phone support, it was possible.
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6,3
Плюсы: One of the crew member who served our food seemed in a rush and just dropped our food on our trays :( There was a lack of communication at the counter for travelers like us who was making this connecting flight. We were there four two hours and nobody bother to tell us we needed to check-in again.
Минусы: Better communication for people making a connection. Not to wait until you are showing your boarding pass and then telling us we needed to check-in again,
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2,0
Минусы: Plane left without me. My record indicated 9am departure, but at 845 when I landed (late). The attendant confirmed that I had missed the plane.
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3,6
Плюсы: Crew was okay.
Минусы: That your airline commit to schedules.
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6,4
Минусы: Departure was slightly late (passengers still exiting the plane when gate was called)
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2,3
Плюсы: Get down
Минусы: Everything and the crew more friendly.
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4,0
Минусы: 30 min delay !
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4,3
Плюсы: Seat reclined far back
Минусы: Entertainment limited, esp. when you consider passengers may have two or more legs on Brussels Airlines flights Boarding chaotic Some of the crew were rude/ dismissive of African or African-presenting passengers No blankets were passed out, despite the cold temperature on the plane. My bag was lost
источник –
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4,0
Минусы: If we hadn't been delayed for an hour due to issues with late passengers Breakfast was minimal and not very good Entertainment options were limited Some of the crew seemed dismissive of African or African-presenting passengers
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6,0
Плюсы: Crew was friendly, seats were ok
Минусы: Flight was delayed for almost 2 hours, there was no explanation, just an apology.
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6,0
Минусы: 600€ for tiny space in the plane!!
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2,0
Плюсы: Paid for Business , got a minor economy service .
Минусы: Almost no advantages for business ticket traveller
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2,0
Минусы: Reject luggage when it fits is aggravating unacceptable Refuse to get cup of coffee when trapped by sleeping passenger Reject cuz luggage 1 lb over when they sent the other luggage on I could have tfr’d l lb to. Check in totally unhelpful 3 security checks by you is hassle and people rude .. tr
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2,0
Плюсы: Nothing! We’re still in Baltimore
Минусы: Brussels air cancelled our flight and didn’t rebook us on another until 25 hours later- so we lost a whole day of our trip. They were supposed to email me confirmation of the new flight and did not- I had to finally call Lufthansa to get it.
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6,0
Плюсы: On board service and entertainment. The plane itself was clean and comfortable.
Минусы: The check in process was slow and inefficient. One of our bags was routed on another flight (we’re still waiting for it). Ridiculous amount charged for chech in luggage for an international flight!
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6,0
Плюсы: Good movies.
Минусы: I called United to make sure there was a children’s meal for my 3 year old. There was not.
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Статус рейса
Brussels Airlines — карта маршрутов
Популярные маршруты перелетов
Популярные авиамаршруты
Brussels Airlines – популярные аэропорты
- Аэропорт Брюссель Аэропорт Брюсселя и другие аэропорты (BRU)
- Аэропорт Женева (GVA)
- Аэропорт Берлин Тегель (TXL)
- Аэропорт Копенгаген (CPH)
- Аэропорт Рим Фьюмичино (да Винчи) (FCO)
- Аэропорт Мадрид Барахас (MAD)
- Аэропорт Лондон Хитроу (LHR)
- Аэропорт Стокгольм - Бромма (BMA)
- Аэропорт Вена Швехат (VIE)
- Аэропорт Манчестер (MAN)
- Аэропорт Барселона — Эль-Прат (BCN)
- Аэропорт Венеция Марко Поло (VCE)
- Аэропорт Лион Сент-Экзюпери (LYS)
- Аэропорт Ницца Кот д'Азур (NCE)
- Аэропорт Гетеборг Ландветтер (GOT)
Контакты Brussels Airlines
- SN Код ИАТА
- +7 495 411 84 38 Позвонить
- brusselsairlines.com Посетить