the hotel has a very warm atmophere and staff were very freindly
The friendly staff and cosy room :-)
Friendly and helpful staff, quick bar service, good breakfast, with forethought to keep a large group away from others
The staff were very nice and friendly. The rooms were clean.
Walls are thin and i got woken up easily. There were simming lessons going on in the pool which we were not told about. The pool and facilities are aged but useful. The chambermaids would leave items scattered throughout the hallway, which were easily to trip over. The hotel was a good 30 minute walk into the town centre.
Welcome, room and bathroom all excellent.
Bed a little too hard for my liking (appreciate this is a very subjective comment). Shower was not a power shower.
Clean, friendly, good value. Close to sea and easy walk into Bournemouth
We were given an apartment which was excellent for a family with two young children. It was great being able to have a room on our own if we wanted. The receptionist - Silva - was excellent. She possesses all the right qualities to cope with a rush of customers at one time and any problems or concerns they may have.
The lack of ramps for people in wheelchairs - not allowing access to indoor and outdoor pool areas. My mother in law and grandmother in law also found the head housekeeper to be quite rude and inconsiderate - for example - they asked if it was possible to have more coat hangers and the housekeeper's response was rather 'immature'. The trolley was also left right by their door every morning - despite them raising it as an issue for them to get passed.
Not having any smoking facilities - except the balcony at extra expense
The bed is the most uncomfortable bed I have ever slept on
The breakfast was excellent. Sauna and jaccuzi also excellent.
The walls of the room were paper thin so you could hear everything from the lift reaching your floor to the people next door.
Riviera Hotel & Holiday Apartments Alum Chine находится в городе Борнмут, рядом с пляжем. Пляж Борнмута и Международный центр Борнмута расположены в 10 минутах езды на автомобиле. Для удобства гостей предоставляется следующее: рабочее место с компьютером, химчистка или прачечная и круглосуточная работа стойки регистрации. Предоставляется бесплатная самостоятельная парковка.
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