Берлин — отели

Плюсы: Concierge recommendations right on the button

Плюсы: Amazing breakfast and the room enormous and luxurious. Great service.

Минусы: Coffee

Плюсы: Probably the best breakfast buffet we have ever enjoyed in hotels around the world! Great choice and highest quality. Very friendly, helpful and professional staff.

Плюсы: Every day breakfast are like Sundays brunch

Плюсы: Loved how kind the staff was. Whatever we needed, they provided it and then some! They were helpful in answering all of our questions and the “how to’s” with different cultures. We are from California so when asking basic courtesy questions, they were very helpful in informing us and helping us to live the “German culture.” We had a great stay and it was a great end to our 3 week visit through Europe. Would definitely recommend. This was our first 5 star hotel stay and we loved it! Thanks for helping make our trip memorable and great! :)

Минусы: We were not quite aware of the “dress code” so to say. With it being our first 5 star visit to a hotel, we felt a little out of place, which we were, but that’s ok. We have no complaints but next time, if we visit a 5 star again, we definitely know to bring proper attire, lol.

Плюсы: Местоположение и профессионализм персонала

Минусы: В номере 177 был сломано с одной стороны кровати управление светом и прочими функциями номера. А главное, рядом с бассейном была гидромассажная ванная с горячей водой, теперь там плита и цветы!!! Большая потеря...

Плюсы: Great selection at the breakfast. The room I got was so beautiful. Location was good.

Минусы: taking too long to get registered and get a table to sit down for breakfast. Staff in general at the hotel was forgetful and slow. Out of three orders, they got all three wrong. We ordered a salad which cost EUR 24 and got a ridiculously small portion.

Плюсы: Завтрак великолепный, наличие продуктов для аллергиков, присутствовал азитатский стол.

Минусы: Платная парковка для такого уровня отеля несколько обескуражила. Не смотря на то, что заявлена работа бассейна и сауны до 10 вечера, сауну отключили уже в 21.00. Вода в бассейне очень хлорированная.

Плюсы: Excellent Hotel and Staff This is one of the best hotels we stayed in. Room was large and very very clean, The staff at the front desk was very friendly, helpful and professional, The lobby was nice and clean, Breakfast area was large and fantastic with many choices, I definitely would stay at this hotel again and will recommend for every one.

Минусы: Nothing

Плюсы: The location was excellent being opposite the Brandenburg Gate. The rooms were large, clean and for the most part comfortable. Except for the bed, it was two single beds that would split in two if you wanted to lie in the middle of the bed.

Минусы: The bed could have been more comfortable and the lighting in the bathroom a little stronger. We also didn't have a nice view.

Плюсы: Excellent location. Excellent service. Can not be better.

Плюсы: This is an exceptional place. Absolute luxury. Perfect welcome, service, food, comfort, technique etc.

Минусы: The only low point is the swimming pool whose water is way too cold. Almost freezing cold. Everything else is perfect

Плюсы: The room are very spacious and so clean. The staff is so friendly and very supportive. Also, the location is great many shopping stores and restaurants around it.

Минусы: Nothing

Плюсы: It was a beautiful hotel and the staff were charming, nothing was too much trouble It was very clean and comfortable and the breakfast was excellent, It wasn’t in he centre but not far and the train and bus were both accessible

Минусы: Nothing!

Плюсы: location and very friendly and helpful staff. restaurant good

Минусы: room very small, fruit in lobby not replaced. thought the hotel was overpriced

Плюсы: The room was fantastic. We were amazed by the expansive bathroom suite. The bed was very comfortable and the pillows were perfect (I am picky). There was plenty of closet and drawer space; the room was ultra luxurious and appointed with everything we could possibly need.

Минусы: I thought the coffee machine was a little finicky. The make up mirror did not magnify enough for my bad eyesight! Also, the height of it was not great for my height (5'4").

Плюсы: Wonderful hotel! Extremely attentive and friendly staff. One recommendation: It would be nice if there had been a continental breakfast rather than the large breakfast choices and the restricted menu. Perhaps coffee/cereal/croissant.

Минусы: Nothing! We loved everything about the hotel.

Плюсы: The hotel has a calm and classy atmosphere; perfect to relax from the busy city. The staff is super friendly and helpful!

Плюсы: Fabulous staff couldn’t have been more helpful.

Плюсы: - внутреннее убранство; - широкая, комфортная постель; - готовность отдельных сотрудников персонала найти решение проблемы в случае ее возникновения

Минусы: - отсутствие адекватной парковки. За время погрузки вещей в специально отведенной для этого зоне успели получить штраф под стекло. Персонал отеля поспешил откреститься от любой ответственности, хотя в отеле было известно, что на конкретной а/м прибыли гости отеля и они готовятся к отъезду; - при всем уважении к традициям европейской толерантности - направлять с багажной тележкой хрупкую девушку - перебор. В итоге большую часть операций пришлось осуществлять самостоятельно. Ничего личного, но нанять нескольких посменных портье пятизвездочный отель определенно в состоянии.

Плюсы: Location- easy access to all transport. Staff- fantastic- can’t do enough for you! Menu- delicious- everyone catered for. Stylish boutique and would love to come again, can’t rate it highly enough. And they made us feel very special as it was our honeymoon :)

Плюсы: Staff was extraordinary, always available with a wide and frank smile and very helpful. The hotel is beautiful and breakfast was excellent. Room was spacious, pleasant and very quite.

Плюсы: Третий раз в этом отеле, и неизменно останавливаемся в нем! В таком тихом и прекрасном уголке в самом центре мегаполиса, чувствуешь себя как дома!

Плюсы: Beautiful and stylish hotel in a good location. Very friendly and helpful staff. Separate thanks for the bath tab ) For sure not my last stay there)

Плюсы: Location

Минусы: Too expensive Too expensive breakfast Bathroom drain was clogged

Плюсы: Location was fantastic. Public transport in immediate vicinity. The area around Potsdam Place is modern and we felt very safe wandering the streets at night. Great food choices in the area and supermarket close by. The apartment exceeded our expectations. It was very comfortable, spacious, beautifully appointed. This apartment made our trip to Berlin extra special and we Will be back.

Минусы: Only a couple of improvements I could suggest 1. Could have been more English speaking TV channels , or access to Netflix etc. Only 2 English speaking channels and both were UK news channels. There were several dozen Arabic stations so it was imbalanced. 2 . There is a small kitchen with a cook top but no pans or frying pan in the room. I am sure they could be provided if asked.

Минусы: It was cold in the room

Плюсы: Lovely hotel. Rooms great. Staff excellent

Плюсы: The location is great, 7-8 min walking to Berlin mall. Near to metro station. Room was clean and clam with a fantastic view.

Минусы: Many kind of responds from the staff were taking a lot of time! In the restaurant for the dinner, staffs were not well organized! I was worried about my requests and I should repeat any thing. I got late check out till 18:00 but one of the waiters told me your card wouldn’t work after 11:00 am and it was strange for me! It made me nervous and I checked this problem with the reception and they told me you have not any problem with your key after 11:00 am! Such a kind of mis harmonisation!!!!

Плюсы: - The walk-in closet is great. We love it! - Wonderful breakfast! Some may complain for the limited choices on the buffet table, but you can always order fried eggs, omelettes, pancakes or waffles on demand. Having stayed at various hotels, I never saw a hotel like Mandala that provides breakfast fruits using the Parisienne scooped balls. If you taste some sauces from breakfast buffet, you‘ll also notice why the hotel FACIL restaurant earned its fame. It is the attention to details made staying at Mandala special!

Минусы: - the Internet is not working for one whole day. We brought a laptop but could not work or answer Emails. Fortunately, the Internet is quickly fixed the next day.

Плюсы: It’s location was fantastic - near to station, buses, tourist sites & eateries. Hotel was really, really clean and new and modern.

Минусы: Breakfast was really expensive, 2 Michelin star restaurant In the hotel and the breakfast cost reflected this but it wasn’t worth €30 each No free ‘welcome’ bottled water in the room on arrival, only expensive bottled water in mini bar, - would have been a nice touch for a 5* hotel.

Плюсы: Big room, great bathroom. Comfortable bed,

Минусы: No microwave , not enough English tv

Плюсы: Расположение. Номера идеальной планировки. Сервис ненавязчивый и качественный.

Минусы: Матрас жесткий и деформированный ( проваленный) - видимо надо менять. Нет бесплатной воды, а платная очень дорогая - так не должно быть. Спортивный зал не оборудован, имеются беговые дорожки, элипсы, велотренажеры и зона с свободными весами.

Плюсы: Very nice Hotel, great location, very large room with a small kitchen (useful for those who have kids..) Breakfast is reach and tasty... The staff are very nice and kind! Love this place and it's really recommended !

Плюсы: Расположение

Минусы: Не понравилось отношение работников отеля после того, как у меня из номера украли наушники airpods. Утром оставила их в рюкзаке, который был в номере, вечером наушников там уже не было. Сначала подумала, что положила куда-то еще, но нет, обыскала весь номер - наушников нет. Сообщила на ресепшен, что пропали наушники - в ответ мне сказали, что клининговая служба, с которой они работают - у них 7 лет, мы конечно проверим, но никто не мог ничего украсть. Но факт остается фактом - они были в рюкзаке, а потом исчезли. Ни извинений, ничего не было сказано. Прошли сутки - никто так и не пришел и не сказал о результатах, только накануне выезда я сама подошла к ресепшен и спросила - получилось ли что-то выяснить? Мне также с улыбкой было сказано, что они не сомневаются в честности их службы и возможно, наушники были в постельном белье, которое снимали и, возможно, отправили в стирку. Еще раз сказала, что наушники были в рюкзаке, а не на кровате - в ответ: "ну, мы можем вам вызвать полицию, если хотите". Я в состоянии купить себе новые наушники, но ждать такого отношения от дорогого отеля - крайне неприятно. Это первый раз в моей жизни, когда у меня из номера что-то украли, а были отели и по звездности хуже. Никто не извинился, всем своим видом показывая, что сами виноваты. Крайне неприятно, поэтому прячьте все в сейф, включая наушники. Также про очереди на завтрак хочу сказать - можно было проработать систему - если большая очередь - приносите еду в номера, но ждать по 20-30 минут завтрак - несолидно для отеля такого уровня. Также хотелось бы, чтобы люди на ресепшен говорили о том, что на террасе нет мебели и что ее надо запрашивать отдельно.

Плюсы: good breakfast and excellent service. very good location

Минусы: wifi is very unstable, no wifi for the last two days caused so much inconvenience.

Плюсы: it is a very elegant hotel, very relaxing and confortable.

Плюсы: Fully equipped, quite big hotel room.

Плюсы: staff were very helpful

Плюсы: Large, comfotable suites.

Минусы: If you like a traditional English breakfast this is not the hotel for you.

Плюсы: Perfect studios

Минусы: No place to sit with buisiness partners, no lobby

Плюсы: Отличный дизайн номера, номер очень хорошо укомплектован техникой

Плюсы: Very helpful concierge

Минусы: No

Плюсы: Location is perfect; Sony Center across the street is very nice.

Минусы:

Плюсы: Rooms were large, modern, and clean. Hotel in an excellent location convenient to trains, subway, shopping, and restaurants.

Минусы:

Плюсы: the staff spoke excelllent english and were friendly.The room was spacious and comfortable

Минусы: we were meeting friends who were arriving at a different time. the reception staff told each of us repeatedly that our friends had not arrived and did not pass on a message.The promised excellent restaurant was not open when we wished to use it.

Плюсы: Very comfortable, very nice located, very good service

Минусы:

Плюсы: Отель бомба! Все новое , стильное , продумано до мелочей. Номер очень технологичный ; отдельно спальня ; отдельно ванная комната с гардеробной , широкие подоконники , можно вечером чилить :) Локация - мечта. В прошлый раз жили в Zoo Hotel в районе Шарлотенбург , так вот Kreuzberg намного круче и в нем можно ощутить настоящий дух Берлина. Вокруг много разных кафе + для любителей техно - все клубы в этом районе ))) далеко ездить не нужно.

Минусы: И так , почему же я поставила не 10 баллов. 1. Нет room service 2. Мне не понравились матрасы , они слишком мягкие и двуспальная кровать состоит из двух односпальных матрасов , соединённых наматрасником..и кровать не 180 , а скорее 150-160. 3. Уборка очень посредственная ; оставались волосы в ванной и забывали класть ватные диски и палочки. 4. После check-in отель зачем-то захолдил 900 евро на карте ; хотя мы изначально говорили что платим наличными. Нам сказали не волнуйтесь - оплатите при chek out. А на след день минус 900 , карта была привязана к рублёвому счету и по этому конвертация при списание нам была не к чему. 5. Ресторан при отеле был не вкусный , но может быть со временем все изменится )) И несмотря на все это , отель очень хороший и нам очень-очень понравился! Выбирайте его для знакомства с Берлином - не ошибётесь.

Плюсы: Not only was the hotel snazzy and clean, but the staff go out of their way to show appreciation. For example, it was my wife’s birthday while we were there. During breakfast, the manager sent us a nice little plate with pancakes and bacon and a little candle. Later on another staff member brought us a little cake with a ballon and a card. So nice! But even if you’re not celebrating a special occasion, you’ll love the comfortable beds, the gorgeous view of Oranienplatz, central Kreuzberg location with easy access to bars, restaurants, and public transit. Biggest plus, the waterfall shower with plenty of room.

Минусы: It didn’t bother me but it might bother some that the rooms are not large.

Плюсы: Amazing location to enjoy Kreuzberg, close to public transport both bus and trains, lovely ambiance in lounge /bar area, amazing food in the restaurant, very knowledgeable and helpful concierge. The hotel was surrounded by bars and restaurants so you could immerse yourself in Kreuzberg and Berlin. We will definitely return

Плюсы: The food is outstanding, I will plan to go there just for lunch or dining in the future. The welcome greetings in the room were very creative.

Минусы: The room was really small without any free standing bed, which was a bit claustrophobic. There was no one there for check in, we waited at least 15 Minutes for someone to appear. Then I had to wait another 10 minutes until the person before me went through a cumbersome individual check in process. I think it is a nice idea to do such an individual process but at peak if you don't have the staff, it is not helpful. This is not a holiday resort where it is ok to have a lengthy check in process, Berlin as a location tends to be more for short business or city trips.

Плюсы: Wonderful staff, restaurant & bar with excellent live music. Clean rooms with very comfortable beds and excellent shower

Минусы: Smallish rooms with no wardrobe

Плюсы: очень крутой отель ! берите номер полулюкс 45 квадратов ! кровать, одеяло и подушки волшебные ! очень качественный ремонт в ванной комнате , много места для одежды , вкусные завтраки ! вообщем ооооочень

Плюсы: Only one word . Fantastic. Wonderful welcome, relaxed checkin, superb room and what a bed !

Минусы: Nothing

Плюсы: Beautiful rooms and perfect location. As the other reviews have stated, it’s the best hotel to stay in Berlin!

Плюсы: Everything

Минусы: Nothing

Плюсы: While I have been in hotels that have satisfied me to this extent, I am very rarely in one that is this good for such a price (approx 200 per night). First, in terms of the rooms. I was traveling alone, so I took the smallest room they had. It was still very spacious and would have been entirely comfortable for two, including that the bed size is 160cm across (i.e. queen). Moreover, the hotel is quite recently refurbished and kept in great shape. The room is very tastefully appointed in very high quality materials. Everything is top notch and stylish. A separate note about the shower (and I am sucker for a good shower). It was sheer perfection - spacious, large rainhead, fantastic water pressure. Really starts your day off right! Second, the lobby and food. The lobby/bar/restaurant area is beautiful and very cosy at any time of day. They have a stage in the middle where live music plays almost every evening. And very good music to boot. I greatly enjoyed the soul trio they had on. Furthermore, while hotel food is usually blah, not so here. The restaurant is excellent. I'd particularly recommend their Pekin duck in the evening or the Duck and Waffle during day. Breakfast was very good too, particularly the eggs Benedict with salmon/bacon and avocado. Finally, the staff. A pleasure each and every one. Professional and friendly, without being overbearing. At approximately the same price level, I wouldn't think of staying anywhere else in Berlin.

Минусы: There literally wasn't a single thing wrong.

Плюсы: Best Hotel ever. Super nice rooms, very very clean and bright. Best breakfast with super service. Wonderful Bar. Traveling a lot, but this was really a wonderful, fantastic Hotel experience. Such a nice team with good mood. Thank you

Плюсы: Centrally locates property with good transportation choices . The food and restaurants are awesome esp Roca restaurant. The staff is friendly and knows their job well

Минусы: The bathe soap-bar provided although of luxury brand was not up to the mark.

Плюсы: Excellent breakfast, nice staff

Минусы: all was fine

Плюсы: Very nice and super clean excellent location

Минусы: Absolutely nothing

Плюсы: The staffs and the interior designs

Плюсы: Замечательный отель, с удобным расположением, В шаговой доступности подземное метро и наземное.Близко основной магазин KADEWE, зоопарк. Очень вкусная еда, если заказывать в номер. В ресторане при отеле выбор блюд не большой. Номера убирали каждый день. Есть бассейн и спа, терраса с лежаками. После активного шопинга и экскурсий по городу, вечером можно расслабиться в бассейне и сауне. Разнообразный завтрак, возможен заказ по меню.

Плюсы: Everything was great.

Плюсы: Расположение отличное, очень хорошая звукоизоляция в номере. Вишневый штрудель на завтраке;)

Минусы: Отель дороже, чем Adlon Kempinski, но при этом попроще. Нет пододеяльников. Убогий набор туалетных принадлежностей. Две крошечные бутылочки с водой, одна из которых с газом. В минибаре еще две крошечных. Это просто неприлично, неужели жалко воды для клиентов? Вайфай платный. Короче говоря, постоянно есть ощущение, что на всем экономят, что не соответствует стоимости отеля, как мне кажется

Плюсы: Professors, good service, great location

Минусы: Room had a poor view which was not we requested

Плюсы: Free wifi was great. Helpful staff. Great location

Минусы: Room service was often cold. They did rectify this when asked

Плюсы: online

Минусы: everything outstanding

Плюсы: Location and view cannot be better! Tasteful design and attentive house keeping staff. Fabulous amenities/toiletries. And the shower is the best I've had in any hotel.

Минусы: I still find some general Hilton policy a bit questionable: internet free for members only. Once you sign up you can get free WiFi instantly, but in 2019 I think internet access is just bare minimum, not a 'premium' service for members. You have to pay for the pool, which is more a spa pool as the name indicated. You can't really swim properly there. Staff is friendly but... There was a small hiccup from the reception staff: someone made a wake-up call at 7 am, but we didn't order a wake-up call...for us this is merely a slight inconvenience but can you imagine someone actually depended on this call and WA staff made a mistake?...I hope the guests who really needed the call actually got the call...

Плюсы: Everything was superb

Плюсы: It was a nice hotel. Good value for money. Good location very close to central mitte and there's a tub station right next to the hotel.

Минусы: The only thing I didn't like was that there was no room service available and the hotel didn't have a spa

Плюсы: The location is good near public transportation.

Минусы: The room I reserve in booking and the reality is different. Then, I asked the staff about the problem. He did nothing. My problem is about the shower without any curtain and it separates from toilet. The room i booked is not like this at all.

Плюсы: Really nice hotel, staff and location.

Минусы: Bed slightly too hard for my liking but that is a very minor criticism as I still slept ok.

Плюсы: The room was very comfortable. When I arrived, the air conditioner didn't work so they quickly arranged to have it fixed - it was. It failed again and they quickly helped me to move to another room. Very friendly and helpful staff. Good breakfast and the location is excellent - really near public transport and walking distance to lots of sights.

Плюсы: This is an exceptional hotel and I can not fault a single thing. The staff were all so pleasant and helpful and my room on floor 7 was very spacious and luxurious. The bed was super comfortable and the pillows were really soft. It was lovely having Molton Brown toiletries in the bathroom and the free minibar was unexpected. The breakfast was very very good and great value for money. I would recommend this hotel to anyone visiting Berlin

Плюсы: Is very clean + the breakfast.

Минусы: The room is quite little, dispise the was a superior one.

Плюсы: Very much enjoyed their good service!

Плюсы: Отель супер! Крутой сервис и вежливый персонал.

Плюсы: The hotel was one of the best we have stayed on our travels, was so lovely to find it. Great rooms with everything we needed and more, complimentary bar was a lovely touch, well serviced and very quiet. Hotel feels very solid so no problem with noise from neighbours or street. Breakfast buffet was one of the best we've had, really good for people who have different diet requirements. Gym was great. Overall just a lovely, stylish, relaxing hotel with excellent service. Oh and the courtyard was just devine. Highly recommend.

Минусы: Hairdryers are barely meeting their job description, but its such a great place that all was forgiven.

Плюсы: Небольшой, уютный отель недалеко от центра. Своя крытая парковка под зданием. Хорошая скорость интернета в номере. Милое лобби, хорошие завтраки. Маленькие, чистые номера со всем необходимым. В соседнем здании отличный вьетнамский ресторан, в шаговой доступности кофейни, магазины, аптеки. Недалеко от достопримечательностей и вокзала.

Минусы: Очень маленькие ванные комнаты.

Плюсы: Cool & funky. Nice open courtyard, generous sized rooms

Минусы: Didn’t like how they charged my card €30 per room, per night on arrival. €240 held. Not used to deduct drinks etc. Not refunded until some 4 days after checkout

Плюсы: The hotel was perfectly situated, on freidricht street and a 10 minute walk to heart of city. Staff were brilliant, great restruants nearby all reasonably priced.

Минусы: Nothing

Плюсы: Хороший отель с хорошим персоналом и старыми номерами. Кровати идеальны, номер с возможностью открывать окна, освещение ок, возможность подзарядки от usb-розетки, холодильник охлаждает, климат-контроль центральный, санузел нормальный, смеситель отличный термостатический. Поначалу была проблема-не уходила вода в душевой, после сообщения о проблеме на ресепшн, проблема была оперативно устранена. Унитаз обычный. Несколько слов о завтраке: богатое разнообразие, кофе двух типов- фильтрованный и из машины. Каппуччино из машины идеальный. Делают омлет на заказ. Также присутствуют оладьи/блины. Вафель бельгийских, как кто-то тут писал- нет. Для детей есть кашки. Лобби интересное, бар иногда приглашает ди-джеев ну и старается разнообразить вечера. В данный момент рядом проходит стройка-строится соседнее огромное здание, все номера с видом во внутренний дворик будут дико шумные. Отель оправдал ожидания, нормально.

Минусы: Просили тихий номер-нас устроили в номер с видом на внутренний дворик. Все бы хорошо, да там стройка и Шварценеггеры с отбойными молотками стучат с утра до вечера.

Плюсы: the location is amazing

Минусы: I ordered ginger tea and I thought was a bit overpriced. I tried to pay with my credit card but they said it wouldnt go through so I paid with cash instead. i checked my bank account statement soon after and found out that i have been charged. so they made me pay twice! Sheer incompetence and total negligence on their part.

Плюсы: This is a lovely hotel. Room service meals were huge and inexpensive. Staff were very friendly. Great cocktails at the bar too! Great location for the zoo and teirgarten.

Плюсы: Everything

Минусы: N/A

Плюсы: Дали номер на 9-ом этаже, как и просила. Приятный вид из окна. Стильный номер, чисто. Очень хороший персонал (ресепшн и рум-сервис)

Плюсы: Хорошие завтраки, удобные номера, хорошее расположение.

Минусы: Система wi-fi очень неудобная.

Плюсы: The new layout is just next to none.

Минусы: That we had to leave,

Плюсы: Location is very central at the Zoo, Kudamm.

Минусы: The driveways in the parking garage are a bit tiny. Of course u cannot change the building, but u can reconfigure the parking spaces so that the drive through will be at the middle and there is more space between the pillars.

Плюсы: Service was excellent. Room was comfortable. Response to requests excellent. Air conditioning in room was ineffective and very noisy.

Минусы: Air conditioning

Плюсы: Tha staff were very helpful and friendly. Room was spotlessly clean and well air conditioned. The breakfast was delicious with a lot of choices that would not get old even after a few days. We didn't have time to try the wellness area but it looked great from the window.

Минусы: The air conditioning in the room was rather noisy and rattled a lot. We had to turn it off for the night. The parking entrance and spaces are very narrow.

Плюсы: I liked the location and cleanliness of the hotel.

Минусы: This hotel is not up to the level for which it is advertised everywhere(5 stars to 9+ ratings etc). It is just bit of an upgrade over the average Accor chain hotels. Let me describe here - the breakfast is really not good in comparison to other similar hotels. The breakfast is just having the ready made items which can be put quickly with least amount of human intervention. I stayed 2 days and breakfast was ditto same. There is no "cooked" dish in the breakfast except omelette and sausages. Coming over to the in-house restaurant, there are dishes which can just be prepared in oven and nothing else in menu - just see the menu and you will find out. The reality of breakfast and restaurant menu shows they don't have decent kitchen and staff. They are just not into "gastro" business, although they advertise so. I think in the premium hotels like Pullmann - one would expect nice breakfast and restaurant having menu with 5-6? different dishes. There is just extensive bar menu, no brainer which any other bar on the street would be having. I have stayed in tons of hotels but I'll NOT stay in this hotel ever at the current price level (150+).

Плюсы: Good breakfast

Плюсы: Это настоящие немецкие 5 звезд. Все было просто великолепно!!!

Минусы: Нет такого!

Плюсы: The fabulous location, near the main train station and all most everything. Very convenient and clean. Staff there are helpful, when we have any problem they can help us without hesitation and solve it almost immediately. Special thanks for a front desk guy who helped us cancle the extra credit card charge when we called.

Плюсы: Nice modern hotel next to the main train station in Berlin. It was very easy to walk to the main attractions

Минусы: The air conditioning was ok but would have been better if it was colder.

Плюсы: the room

Минусы: the receptionist, he could have done it with a smile, giving me the bill for example/ just to make you feel confortable, on the other hand other staff were excellent.

Плюсы: Great facilities and super location.

Плюсы: We enjoyed a wonderful family weekend. Very friendly staff and excellent service, not to forget the warm welcome. We shall come again.

Минусы: The decaf was not house-standard.

Плюсы: A great hotel conveniently located by the central station. This is our second stay at this hotel and as before it completely lived up to our expectations.

Минусы: Nothing

Плюсы: Location (you need a bicycle) is great. Near the 'hip' areas of Friedrichthain and Prenzlauerberg. Also close to the train station. 'Big city' atmosphere. Nice restaurant (Paris-Moskau) and beer garden on walking distance. Fast elevators; cool, big room.

Минусы: The breakfast is rather boring. I suggest more diversity in cheese, ham, cakes, etc. and more local products. 'Free' coffee facilities: if you stay for 6 nights you will get 4 coffee pads for 2 people. You even need to argue with te reception to get more.

Плюсы: Modern hotel, close to trains and tours. Excellent restaurant

Минусы: Nothing. It’s great

Плюсы: Very nice room and polite staff

Минусы: We were overcharged above the rate confirmed by booking.com and then the difference was refunded, but obviously this was not a good way to start our visit before we’d even arrived.

Плюсы: comfortable and clean

Минусы: all in one shampoo shower gel

Минусы: Мы жили 5 ночей. При этом бутылка воды и две капсулы кофе ТОЛЬКО В ПЕРВЫЙ ДЕНЬ! Это крохоборство. Должны были ПРОСИТЬ халаты и слипперы!

Плюсы: The staff was friendly, location great in its wherabout though not central berlin. A minute away from the subway. I also likes the style.

Минусы: Location. Though a minute away from subway and bus, three minutes from stores, and very nice plaza in front, it took us minimum twenty minutes to reach everywhere.

Плюсы: Very friendly stuff. Quick check-in. Very clean. Good located.

Минусы: Aircon very noisy in our room. Everyday new login for Wifi.

Плюсы: Стильный дизайн , завтраки

Плюсы: Никогда не писал отзывы, но отличные впечатления об отеле побудили это сделать. Отличный завтрак, хорошее разнообразие продуктов можно выбрать по своему желанию. Приятно удивило наличие рассыпного чая, разных сортов (обычно пакетики). Блинный автомат просто супер! В любое время завтрака всегда полный набор предлагаемых продуктов и блюд. Завтрак в этом отеле отличное начало дня. Приятный бонус от отеля это бесплатная вода в номере и вечерние фрукты. В двух шагах от отеля станция метро, можно без проблем доехать до любой достопримечательности города. Отель расположен на одной из центральных улиц города где расположены многочисленные магазины (для любителей шопинга). Рядом с отелем находится остановка обзорных автобусных экскурсионных городских маршрутов. Персонал внимателен и доброжелателен, есть русскоговорящий сотрудник. Отель добавил положительных впечатлений о городе и в целом о поездке. Не первый раз останавливаемся в отелях сети Mercure, очень хорошая сеть. Рекомендую.

Плюсы: Great hotel and location. Lovely room ,very modern. Staff very accommodating. Easy access to U-ban

Минусы: Air con did not work and room was hot

Плюсы: Excellent location close to the U-Bahn. Newly refurbished and very clean. Staff very friendly. Very reasonably priced. Perfect hotel for a city break.

Минусы: Pillows were tiny and a little uncomfortable to sleep on.

Плюсы: Location is perfect. Superior rooms a quiet and provide lots of space and are quiet. Nice large shower Breakfast was very good and the restaurant provides a nice atmosphere We liked that you have several dinner options rigt next to the hotel.

Минусы: Everything was perfect. Did not expect.

Плюсы: Very convenient, spacious and clean.

Плюсы: The bed was extra

Минусы: Few stuff at the reception, No desk to work in the room

Плюсы: Loved the location and well maintained

Минусы: Everything was good

Плюсы: Location breakfast and staff were very satisfactory

Минусы: Amenities in rooms as well as quality of rooms are not sufficient. Bathroom amenities were quite limited, no slippers, no wardrobe etc.

Минусы: раздражает портрет некрасивой женщины в ванной и в комнате

Плюсы: Everything, we asked to change rooms after the first night as the bed was not comfortable. Our second room was perfect. Great breakfast and great location.

Минусы: Nothing

Плюсы: The staffs are nice and the bed is super comfortable

Минусы: Nil

Плюсы: Хорошее месторасположение, большие и просторные комнаты, хороший и чистый санузел

Минусы: Старая и скрипучая кровать. Очень старый и продавленный матрас, на котором невозможно спать

Плюсы: Very good breakfast. T he location was excellent.

Минусы: The closet door was difficult to manage, nothing more.

Минусы: Не убирались в номере. Не работали программы тв на русском языке

Плюсы: The location of the hotel was excellent

Минусы: The hotel did not provide complementary water on daily basis only on the first day. Early check in was not possible . I checked in at 14:39 although I arrived at 11:30 The rooms I was given were in the lower floor where the view was blocked by other building

Плюсы: Nice, clean and good looking one and good breakfast

Минусы: I've had higher expectations from a Luxury room.

Плюсы: Excelent bath, very cozy, comfortable bad

Минусы: I would like more green staff for breakfast

Плюсы: Staff

Минусы: Not good replacement of toiletries, coffee, milk

Плюсы: Clean. Modern. Staff very friendly. Brilliant location. Room was well appointed.

Минусы: Breakfast too expensive. Bar too expensive.

Плюсы: Рядом метро. Шоппинг кому интересно - все рядом.

Минусы: 1. По приезду - персонал, вернее 1 человек на ресепшене испортил мнение обо всем отеле. 2. Убирались не всегда чисто. 3. Жили на 7-ом этажи, и все равно ночью спать не всегда удавалось (2-3) клуба под окнами. Орут всю ночь.

Плюсы: Clean, tidy, large rooms, great shower, high standard of accommodation

Минусы: A little noisy

Плюсы: We liked the property itself very much. It was very spacious, and well appointed with relatively new and plenty furniture, fittings, appliances, etc. We actually had two rooms - even though we were booked as a couple. The toilet and bathroom was very suitable. We did not eat here so cannot comment. There is a very nice Italian restaurant within breathing distance, as is a breakfast place and ice cream place. An Edeka is very close by. A metro station is less than 500 meters away.

Минусы: Location. We had cancelled an outstanding hotel on Kudamm, and booked here instead, only because we would have had to climb some steps which would be difficult for my wife due to a recent injury. While we had no complaints with this property, we found that the nearby metro station did not have lifts up to street level. Also other than the metro, other public transport was not available nearby, making the airport transit not that easy.

Плюсы: Central location, perfect breakfast, very polite personnel...

Плюсы: Excellent location in the western part of the city, in the proximity of the metro. Convenient garage, very clean, very silent nights, excellent bed linen. Very good breakfast and experienced staff.

Минусы: Everything was fine in this hotel, we even had a balcony in the room, quite a treat.

Минусы: It doesn't qualify as a 5* rating for me anyone else could disagree. Firstly, it has no swimming pool nor spa as the websites states. There's a paid gym next door with swimming pool that doesn't belong to the hotel and can only be used from age 18! For families... no go. The lounge was in a back room situated in the part of the hotel where no one has interest in sitting. Food was poor again for the rating. Location poor, compared to other hotels. Pros; they could serve bf in the room with no additional cost. Room was spacious but hot even with air con in Sept. Overall, it's just a regular hotel that qualifies for 3* as it does not have the amenities a 4* has let alone 5*. Thank goodness our kiddos were with friends, they would have nothing to be occupied with in the hotel nor surroundings. Shame!

Плюсы: Прекрасный отель в районе зоопарка. Очень вкусные, разнообразные завтраки. Удобный бизнес-зал с обилием вкусных закусок. Если вам важет хороший вайфай, просите номер слева от лифта. Вайфай отличается в зависимости от крыла здания.

Плюсы: Location

Минусы: asked for a double bed but got twin beds

Плюсы: Удобный номер и очень приветливый персонал. Если вам по работе нужен хороший интернет, просите номер слева от лифта. Очень значительная разница. Близкое расположение к зоопарку.

Плюсы: Чисто, свежий отель

Минусы: При заезде отелем ошибочно снята сумма, в два раза превышающая стоимость проживания. Вернуть получилось не сразу...

Плюсы: Великолепный завтрак и очень вкусные закуски в бизнес-зале. Удобство и комфорт. Район зоопарка.

Плюсы: Хороший завтрак. Приятный и приветливый персонал.

Плюсы: Хороший, новый отель. Прекрасное соотношение цены и качества. Персонал грамотный, приветливый, сообразительный.В номере чисто, комфортно, матрас удобный, есть выбор подушек, новая сантехника, хорошая косметика. Путешествовали на машине-есть парковка, магазин продуктовый, булочная. Хороший выбор блюд в ресторане вечером, в отличае от "итальянского" ресторана за углом-там гадость редкая и дорогая!

Минусы: Много современной техники-периодически дает сбой. Дверь в номер не стопорится-жили в смежном номере-приходилось к детям ходить с ключом! Не работал замок, в воскресенье починить было некому. Я все понимаю-Германия, но должна быть экстренная служба на такие случаи.

Плюсы: Все отоично, останавливаемся не первый раз)

Плюсы: Hotel is clean, good lobby and good breakfast.

Минусы: I did not like the bathroom design and facilities. In deluxe room bathroom there are no warm plates where one can hang wet bathrobes or swimwears. Think about huge problem it poses, am I supposed to wear wet swimwear everytime I head to spa? This is real shame when average charge for this category is EUR 250.

Плюсы: It was okay

Минусы: It was very corporate, not really a great hotel

Плюсы: The breakfast every morning was a delight. The staff were so friendly and nothing was ever to much trouble.

Плюсы: I like the helpfulness and friendliness of the concierge and the staff in general

Минусы: The parking is expensive

Плюсы: Понравилось всё, кроме номера на третьем этаже, с видом на ремонт крыши.

Минусы: Подъём нам организовали рабочие ремонтирующие крышу, часов в восемь. С учётом размещения в час ночи, спать легли часа в два +

Плюсы: Great location, close to a mall, bus stop, and ease to move around. Lot of restaurants around. Children enjoyed playing in the pool

Минусы: The room had a mold smell, we informed the reception and they tried to get rid of it, but it still persisted

Плюсы: Excellent location , an oasis of calm. Very clean , fabulous breakfast

Минусы: Nothing except having to leave !

Плюсы: Прекрасный спа центр, великолепные завтраки

Плюсы: The staff was amazing.

Минусы: Pool hours for younger children could be longer

Плюсы: Clean and quiet. Excellent bathroom facilities including a good shower. Next to the zoo and on a main bus route into the centre.

Минусы: Nothing.

Плюсы: Отель очень удобно расположен. Хороший номер, хотя и маленький по площади. Очень чисто. Замечательные завтраки. Доброжелательный и профессиональный персонал

Минусы: Не понятное списание оплаты. При заезде списали депозит в сумме 50€, с комментариями, что при расчете вернут. Пока не вернули.

Плюсы: Location is right in the center, also there were an ability to leave our baggage at the hotel for whole day after check out. Breakfast was very tasty and there were a lot of different dishes to choose. We had good view at our room, minibar (with ability to leave in refrigerator our food), some coffee/tea, compliments from hotel and comfortable bed. Pool and sauna were really great, everything was really comfortable and relaxing.

Минусы: We had some problems with shower, water was dropping from all (3) holes in one time and we couldn’t change it anyway.

Плюсы: The staff were incredibly helpful and the location was perfect (close to everything). As for the rooms, the were spacious and comfortable. I could not recommend this hotel more.

Минусы: Nothing

Плюсы: I loved everything about this hotel .. & this wasn’t my first stay & it won’t be the last .. love it

Минусы: Nothing

Плюсы: Идеальное месторасположение. Красивый отель. Удобная кровать. Качественное белье. Вкусные и разнообразные завтраки. Дружелюбный и профессиональный персонал на ресепшн.

Минусы: Практически всегда отсутствует персонал на входе, который должен помочь с чемоданами. Была несказанно удивлена, что пришлось самой справляться с багажом... кроме персонала на ресепшн, весь остальной состав не достаточно подготовлен для уровня 5*.

Плюсы: Fantastic hotel, staff, services! Great breakfast and restaurants nearby. Super location and easy to call for taxi service....

Минусы: Nothing!

Плюсы: Excellent location. Helpful staff. Very nice restaurant.

Плюсы: Отличное месторасположение, красивый холл, чистота в номере.

Минусы: Скромный завтрак, медленное обслуживание в полупустом баре, попытка взять плату за минибар, которым не пользовались.

Плюсы: Service, spa and great breakfast

Минусы: Room could be bigger but for 1 person - ok

Плюсы: relaxed atmosphere and central location !

Плюсы: Very clean and comfortable

Минусы: Nothing , very happy with everything

Плюсы: Excellent location, very convenient. Easy to reach and space available to stop with your car and unload. People at the reception were helpful and fast to check in/check out and deal with car and luggage.

Минусы: Attention to details is a bit lacking for a structure at this level. The restaurant is clearly understaffed for breakbeat. Had to ask to get tables clean since there was no place to seat. No lactose or gluten free milk or yogurt available, the coffee machine was out of service both days (had to ask the waiter). Whole wheat bread run out but wasn’t replaced. Had a coffee machine in the room but they didn’t bother to take out the dirty coffee cups even if they clearly entered the room to empty the trash bins. They just left the dirty cups there. Had to clean myself in the bathroom. Was charged two different amounts in the bar for the orange juice even if it was always the same size.

Плюсы: Понравилось все!!! Кроме сервиса на завтраках!!!

Минусы: Сервис на завтраках!

Плюсы: Great location, an immaculate facility, comfortable beds, nice staff and an excellent breakfast.

Минусы: Nothing negative to say

Плюсы: Everything was perfect. Didn't know that I got upgraded until I checked out with no extra cost. The room was very spacious. Bed was comfortable. This room had a couch and table with chairs.

Минусы: The bathroom was very small. Not really a big deal if you're small.

Плюсы: Bar was very nice. Staff was very pleas- ant.

Минусы: The room was spartan and on the dark side.

Плюсы: Great location! Nice staff. Very comfortable room and good price as well.

Минусы: Breakfast wasn’t included.

Минусы: Hire bikes need a service .

Плюсы: Everything is clean. I like comfortable bed and tasty breakfast here.

Минусы: Small room, small window, not much light in the room. Bathroom is small too and not well designed - you can hardly close the door if you are inside.

Плюсы: Great location in Berlin. The Hotel was just behind the corner of Checkpoint Charlie. Metro super close. Bus stop as well. Nice coffee shop just besides the hotel, if you do not want to enjoy the breakfast in the hotel. All in all an enjoyable experience in a very lively city!

Плюсы: Brilliant location.

Плюсы: потрисаюший отель. уютный тихий номер. завтрак не брали. всё было отлично. рекомендую всем. расположение очень удачное. чистые номера с большой и удобной краватью. чистое постельное бельё удобные подушки. остались очень давольны.

Минусы: понравилось всё.

Плюсы: Отель находится в пешей доступности от основных достопримечательностей ,очень отзывчивый и доброжелательный персонал.

Плюсы: Nice hotel,with a great location,with cafes,restaurants and shops nearby,situated in a quiet street. A perfect starting point to explore most of the sights. Good and safe neighborhood. Staff excellent. breakfast good; not more than that. Definately a hotel I would choose again.

Минусы: Tea- and coffee facilities in the room would have been nice.

Плюсы: Very clean and comfortable

Плюсы: Отличное расположение, удобная кровать, доброжелательный персонал

Плюсы: Everything. Staff, facilities, the comfort of the beds, the HOF museum. The breakfast is very good value and the place is just cool. The cherry on top is the excursions they arrange for their customers, very much appreciated and (at least mine) free. I will be back.

Минусы: There is literally nothing to complain about.

Плюсы: Circus is very organized, clean, well located. The design of the bedrooms and bathrooms is very cool and at the same time very functional. The neighborhood is alive, with restaurants and stores. And it is very easy to go anywhere in Berlin from Circus.

Минусы: Nothing

Плюсы: Lovely friendly vibe. Staff were so helpful and always smiling. Great location and loved all that was on offer, cafe, bar, bikes, locker rooms. Lots of info for tourists. Double glazing made rooms very quiet for location. Fan in room was fantastic

Минусы: Nothing

Плюсы: The design and location were incredible

Минусы: As any hostel it depends on who else is with you in the room but after one bad night we had a great silent room where it’s great to sleep at :)

Плюсы: i must say that the hostel was just graet. the room was perfect,clean and way better that we ever thought. the braekfest was very delicious and enoufgh. the people working there was sooo nice and helpfull. and the location was just right! we walked almost everywere and there was a train station just outside te hostel.

Минусы: there was no aircondition, only a fann so it was kinda hot..

Плюсы: Расположение и дизайн супер, даже забываешь что живешь в хостеле

Плюсы: Great location, on the metro line in a great neighbourhood. The beds are decent, the pillows are gigantic, and they have a brewery and a David Hasselhoff museum in the basement, you can't ask for much more.

Плюсы: Хороший хостел, чистые комнаты, удобные кровати и отличное месторасположения недалёко от Alexanderplatz

Плюсы: An excellent place to stay in Berlin. Located at the city center, accessibility to various parts of Berlin town is comfortable and easy. S-bahn is exactly opposite to the hostel. U-bahn is at walkable distance. Good neighborhood. Worth every penny you spend.

Минусы: Well, a bit of a procedure where if you have booked rooms separately for consecutive days is irksome. You have to check out and check in for the second booking. You have a excellent lobby to spend the time though. That negates the the thing I don't like about the CIRCUS. However, the hostel could provide the guests with a facility to boil water drinking water within the dorms. One thing that I missed.

Плюсы: Ячейки в подвале за 2 евро в день.

Минусы: Если ночью душно и будет открыто окно - спать вам не удастся. На улице дико орут всю ночь напролет, даже в четыре утра. Завтрак не берите, очень печальный - половина засохшая или ещё хуже.

Плюсы: I stayed here as a solo traveler for a couple of days before moving on to other cities in Europe. Will keep the review crisp - Great location! Few steps from the train and tram station. Very helpful and friendly staff, neat and clean rooms, a cafe at the property and a bar in the basement with house brews! Everything was top notch and really impressive.

Плюсы: YES

Минусы: the smell in the room , but I guess in summer time the people smell bad jijiji

Плюсы: Fabulous hotel within easy reach of all the attractions. Great shopping centres and restaurants nearby. Zoo is just round the corner and was an amazing day out. Lobby lounge, spa facilities and breakfast at the hotel all wonderful. Highly recommend.

Плюсы: Super food in the restaurant. Friendly staff. Clean. Wellness pool lovely. Teenage boys were welcome. Two rooms with connecting door was geat for a family. Location super for all sights. Felt safe at night. Eat

Минусы: Bathroom door a little noisy to open and close

Плюсы: Little Pool ist nice, Very close to zoo, city and Station

Минусы: View from Room

Плюсы: Location was great

Плюсы: Все понравилось.

Плюсы: Nice stay, staffs are very helpful

Плюсы: The stuff

Минусы: Only in check in have water inside room after don’t have

Плюсы: Position of hotel OK - Rooms OK - Breakfast OK - Staff OK

Плюсы: Reasonable room size, great location to get around.

Минусы: It looks tired. Lobby area seems to be used as playground for children

Плюсы: Месторасположение- лучшее!!!

Минусы: Все понравилось

Плюсы: Nice and close to berlin zoo, shops and surrounded by restaurants. Taxi to hotel from tegal airport was a very reasonable price of 21€ for two passengers. Hotel/room was clean, tea/coffee/hot chocolate provided in rooms. I did not have the breakfast during my stay.

Плюсы: В этом отеле останавливаюсь не в первый раз, очень удобное расположение, своя охраняемая парковка, неплохой ресторан. Номера нормальные, кровати удобные.

Минусы: Такого нет.