A&O Berlin Friedrichshain

The breakfasts were good, the location was Fine and I didn‘t lack anything.

The washing machine was broken, there weren’t individual plugs to recharge my phone at bed, there weren’t locks for my things, I feared to be robbed or worse the first two nights, and most of all, you didn’t agree to make my stay begin one day sooner and to end one day sooner. You never answered me while I emailed you months before!

1. I asked for a quiet room, was put next to a construction site instead (room 309). 2. I paid for a single room, was put in a family room with a decent bed, but horrible bunk beds as well. It was sold to me at the counter as an upgrade. Utter BS. 3. I paid extra for a late checkout that would allow me to leave the room at 14:00 instead of 10:00. The key stopped working before 14:00, which meant that I couldn't leave the room to get a coffee (the key was needed for both opening and closing the door).

The location is nice

The price was not according the value.. the linen, towels and lockers are extra. The room simple and the toilet stinky. I have seen other hostels more modern, everything included for less money. Didnt enjoy my stay.