|Популярный аэропорт||Бразилиа – Сан-Паулу Виракопус/Кампинас|
|Основной аэропорт||Сан-Паулу Виракопус/Кампинас|
Плюсы: they change the gate last min
Минусы: Should advise the passagers better
Плюсы: I loved that even during a pandemic, alcohol in glassware and full meals were served in business class (unlike other airlines, so I avoided them). The lighting looked nice, the crew was professional and attentive, and the bathroom was well maintained. The blanket and pillow were comfy as well. I like the 1-2-1 layout in business class, which leaves window seats with a lot of windows and privacy.
Минусы: The headphones were not the most comfortable, sometimes the passenger moving around behind you will shake your seat too, and before take-off the plane was quite hot. Also a lot of the food choices I wanted were gone already but not a big deal as there were many choices.
Минусы: Two hours stuck at gate with no information. Info on site and at airport on baggage costs different. Left bag behind to fit more cargo. Two days and haven’t delivered bag.
Минусы: During covid pandemic they put no efforts to show the aircraft clean or maintained the distance between passengers
Плюсы: TV screens on the back of seat
Минусы: TV screen stopped working mid-flight. Long wait at gate
Минусы: I couldn't take the flight, because of the sanitary situation, and couldn't get my refund yet
Минусы: i am trying to obtain a refund, as she was not able to make the flight - held on phone for over 2 hrs on 2 separate occasions
Плюсы: Everything was excellent accept the entertainment.
Плюсы: Friendly crew and delicious snacks. Comfortable chairs.
Минусы: Gate was change and no announcement was made. Could have miss might flight if I didn’t ask someone 30 minutes before boarding. Also could do a little better with the entertainment part. All the channels were in Portuguese. I understand it’s a Brazilian airline but you need to consider your foreign customers. Have some English Channels.
Плюсы: The snacks were great! The check in staff was also really helpful. They even checked my companion and my bag for free.
Минусы: The flight was a bit delayed which made getting to the next connection a little stressful especially since we had to recheck our baggage. However, the staff was really kind about it.
Плюсы: All flights take off on time and arrived on time.
Минусы: Food! Communication between airports. They were not prepared in Belem for late travelers from Fortaleza who needed to catch the flight at the last minute to Fort Lauderdale. I.e. security had already left and they had to call them back.
Минусы: Refreshments were minimal.
Плюсы: The airport is small and easy to get by. The crew was friendly, and I had four seats to myself! It was an excellent experience.
Минусы: Food was decent.
Плюсы: extremely attentive crew. courtesy necessaire pack. very clean plane.
Плюсы: extremely considerate crew. Courtesy necessaire pack. very clean plane
Плюсы: extremely gracious crew. very clean plane. courtesy necessaire pack.
Минусы: more recent movies options
Минусы: Would have been better if the first leg of the flight had not been so late that my connection could never work.
Got transferred to a later latam flight with connection but still
Плюсы: For business class tickets this was the worst food and boarding I’ve experienced. United airlines are horrible.
Минусы: more and more current movie options
Плюсы: The crew was so kind, the food was great. The in flight entertainment was amazing!
Минусы: The plane was very cold!
Плюсы: Very clean airplane and excellent crew
Плюсы: sidefini landig, merci.
Минусы: The food
Минусы: The food
Плюсы: Seat not confortable vry tide
Плюсы: Crew was good but seat very tide for big people. Many close to me not well distributed.
Минусы: Bad size almost became a problem... bins are very small
Плюсы: 2 seats, not 3, in this part of Economy
Минусы: The bag check price info on the website was completely wrong... At the airport, they asked for USD 100, not USD 30 as the website indicated. Ended up lugging the (heavy) cabin size bag...
Плюсы: Same comments as before: comfortable airplane, good food and friendly crew.
Минусы: There was a long delay in the connection at Viracopos/Campinas: technical problem with the airplane. I arrived approximately 1 hour late in Curitiba (past midnight).
Плюсы: Airplane was comfortable and food was good. The crew was also very friendly.
Минусы: There was a long delay in the connection at Viracopos/Campinas: there was a technical problem with the airplane. I arrived very late in Curitiba (approximately 1 hour late).
Плюсы: Great experience overall
Минусы: No complaints
Плюсы: Azul airlines the best !!
Плюсы: The crew was amazing
Плюсы: crew was kind.
Минусы: We almost crashed into other planes on the runway while trying to land. The runway was full/ blocked. We had to accelerate suddenly and ascend back into the clouds. Very bumpy and scary. Pilotes should know runway status in advance of descent.
Плюсы: Azul is always amazing in terms of service!
Минусы: The price!
Минусы: We landed and spend 45min instide the plan to be able to unboard
Плюсы: The crew as fine!
Минусы: The gate at the airport changed
Плюсы: I arrived safely and so did my bags
Минусы: The delay of over an hour
Плюсы: Flight left on time.
Минусы: Plane was dirty, it took flight attendants 1.5 hour to start service after take-off.
Плюсы: They have the friendliest crew I have ever seen in an airline. Specially if you have flown with American Airlines who has the rudest crew I have ever seen.
Минусы: Definitely the food. Pretty tasteless and unappealing
Минусы: Food !!!!
Плюсы: Amazing crew and overall experience
Минусы: No complaints on this one
Плюсы: Polite and friendly crew. Comfortable seats, new plane.
Минусы: Definitely the food could be better. It was tasteless.
Плюсы: super punctual
Плюсы: free-snack is good
Минусы: non-brazirian customer can pay service fee (i.e. seat-selection,baggage) on Azul websaite.
Плюсы: Nothing in special.
Минусы: Boarding: Stay in the line for “several zones” and then put everybody on the same bus is ridiculous. Food is more or less OK, but all the movies can be seen in TV (HBO, Telecine, etc.)
Минусы: They cheat on us about the place of the seats.
Saying was a good place but giving us the worse seats in the plane - just after bathroom where it doesn’t recline and impossible to sleep due traffic
Минусы: The flight was originally scheduled to depart at 0915 hours but the departure time was changed to 0635 hours without notification. Fortunately I checked my baggage the night before and discovered the change. Not a good deal.
Плюсы: We got all of our bags! No lines. Smooth sailing
Плюсы: The flight attendants are terrific. A huge packed plane and all were well cared for. The food, while not thrilling, was actually hot.
Минусы: Not enough closed captioning in the onboard entertainment system.
Минусы: Very narrow seats
Плюсы: The crew was excellent, and the entertainment was good.
Минусы: The boarding of the connection flight was a little messy. Also, the table on the seccond flight was a bit lower than the first, but enough that I couldn't pull it down if I didn't put my knees to each side.