Код ИАТА | AV |
---|---|
Маршруты | 135 |
Популярный аэропорт | Эль-Побладо Хосе Мария Кордова – Богота Эльдорадо |
Аэропорты | 47 |
Основной аэропорт | Богота Эльдорадо |
Плюсы: Perfectly organized. Clean and well sanitize.
Минусы: N/A
Плюсы: We took off on time
Плюсы: Puntualidad
Минусы: Quise comprar un equipaje 3 dias antes, la app es malisima, trate mil vecss
Imposible siempre fallaba
Lleve al aerop los comorobantes e igual mw cobraron el
Doble, la gerete una maleducada me trato super mal, me pidio comprobantes, le mostre y no hizo nada
Horrible atencion!!!!?? Desastre
Плюсы: Flight cancelled at last minute still awaiting refund to my credit card. 4270 xxxx xxxx 9954
Минусы: We understand the problems with cancellations but refund online after phone agent said that was the only way is still missing.
Минусы: My wife lost the fly for delay in the first fly from Cúcuta to bogota
Плюсы: Comfortable flight good crew
Минусы: The boarding process could use help, to chaotic at times but some of the has to do with the countries policies. But I’d give it a B+
Минусы: We were not allowed to check my bag in line 2 hours early. Time listed on e boarding pass was at gate but we were in line 2 hours early and not alerted to get put ahead in lines. Misleading us and 3 others we knew of to not allowed to check bags or go to gate. Had to rebook next available 1 1/2 days later.
Плюсы: Crew was ok.
Минусы: Four people at the desk in the check in as area, totally insufficient for the whole operation in a busy day.
Минусы: PRICE
Плюсы: Buenos protocolos COVID
Минусы: En la reservación de kayak no aparece el código de reserva de vuelo de cada aerolínea. Para encontrarlo hay que buscar en la página help.kayak. Al no tener ese código disponible a la mano lo se puede hacer check in. Estuve llamando al Contacto Center de Avianca y el servicio fue muy deficiente.
Плюсы: Every thing was very good
Плюсы: Everything
Минусы: Snacks and drinks
Плюсы: But this time everything was organized
Минусы: Put the same way that’s its right now each get out by groups
Минусы: Excelent
Плюсы: Flight was on time
Минусы: Food was horrible and no drink options. I hate diet soda yuck
Плюсы: The plane was on time
Минусы: Food was horrible. No drink options.
Плюсы: The puntuality
Минусы: Possibility of entertainment in the plane
Минусы: I purchased a fully refundable ticket. When the flight was canceled I got squat. Eventually got a voucher from Avianca. I paid for a ticket to get money back, not a voucher. Kayak where is my money!
Плюсы: In general everything OK
Плюсы: Cleaning
Минусы: Water and snack
Плюсы: NA
Минусы: Na
Плюсы: Everything was amazing
Минусы: Nothing
Минусы: They put mi to buy a reverse ticket from Medellin to Madrid, . I dont see the reason !!!!! I dont use it
Плюсы: Yes, the travel was excellent, from Medellin to Bogota and from Bogota to New York, thank you so much.
Минусы: The next time I will contact you to buy my tickets to travel.
Минусы: The flight attendant was rude.
Плюсы: Amazin crew a comfort.
Плюсы: The crew was amazing, Seats are very comfortable on business class.
Плюсы: Customer service didn't help me change my flight!
Минусы: Customer service didn't help me change my flight!
Плюсы: Customer service didn't help me change my flight!
Минусы: Customer service didn't help me change my flight!
Плюсы: Service is terrible on my way to Peru the entertainment unit in front of me did not work I am formed SteFf but all they could say was they would help me but we never return very disappointed returning from Peru our plane got stuck in Bogotá Columbia we’re trapped inside the plane For three hours with no air-conditioning when we finally disembarked they offered us to stay in a hotel but the voucher process also took a very long time we ended up going to the hotel at 3 o’clock in the morning in order to get up at 5 o’clock in the morning for the return flight very disappointed with that flight of Avianca again or would I would not recommend Avianca to anyone
Минусы: Hire competent employees
Плюсы: my flight going to Peru was disappointing the entertainment unit in front of me did not work I tried to get help from the steFf but they just smile and walk away service was terrible on my way back from Peru the plane broke down in Bogotá Columbia we were trapped inside the plane for three hours with no air-conditioning we disembarked and they offered us to stay in a hotel but the hotel voucher took a very long time to receive we ended up going to the hotel at 3 o’clock in the morning to get up at 5 o’clock in the morning for the return flights very disappointed will not fly Avianca again
Минусы: Hire competent SteFf
Минусы: Got to the gate to check In no one was available called no one answered on the line on hold for 4h till some one picked up the phone and they wanted me to buy a new ticket
Плюсы: No hay variedad en el entretenimiento.
Плюсы: I like Avianca
Минусы: Just unboard and board again is uncomfortable.
Плюсы: Service and friendly staff
Минусы: keep standards
Плюсы: Cree was horrible handling the delayed flight eventually postponed until the next day
Минусы: Better handling of the situation and not keeping people 2 hours in a plane with no air conditioning
Плюсы: The crew as super nice
Минусы: The space between lines of seats
Плюсы: Plane was empty
Минусы: Avianca lies that my full size carryon baggage won’t fit to try and change me more money. It fit in with ease like it always does. The gauges they use are vastly undersized and they know that as I had to argue with the boarding lady and the other employees quietly agreed with me.
Плюсы: They treated me super great
Минусы: El.peor vuelo de mi vida
Плюсы: Economy was comfortable. Affordable and just great overall.
Минусы: Faster check in
Минусы: Flight was late
Плюсы: Fruit and bread was good
Минусы: The sandwich wasn’t good
Плюсы: The crew were very nice. The seats are small.
Плюсы: The people on the plane were great.
Минусы: The San Salvador airport is chaotic and not user friendly.
Минусы: The food was really out of the Avianca standard. The quinoa “salad” was frozen. I asked the flight attendant and he told me it was supposed to be room temperature, but it was crystallized. Understand it was Ash Wednesday and no meat was serve (cheese quiche was ok).
Плюсы: Everything
Минусы: Everything was excellent
Плюсы: Vuelo normal corto
Минусы: Registro de maletas en el counter fue muy lento
Минусы: For that size of airplane basing on the fact that it was an international flight not having a USB port or any power source by the seats it’s ridiculous. The boarding process was a nightmare, very disorganized the crew members starting boarding group by group just using ONE of the two entrances available because of it the line to board the plan occupied almost 2 boarding gates. I couldn’t reclaim my seat because it was broke, the quality of the food was very mediocre, crew members attitude were upsetting... uncaring and ignoring passengers call. Another filthy plain ... I had 4 flights with avianca between 2 International fights and 2 national connections, all flights were terrible! The worse part is I probably could’ve flight more comfortable for less money or at least get what I paid for.
Плюсы: Nothing. I’m very dissatisfied.
Минусы: Boarding time and process, plain conditions (Very filthy), Flight delayed one hour as per usual.
Плюсы: The crew was great, they treated me Real nice.
Минусы: Seats could have more room, specially with handicapped people
Плюсы: Good
Минусы: More time for transfer
Плюсы: Good
Минусы: All ok
Плюсы: All is so good
Минусы: All at time
Минусы: More opportunities for beverage service
Минусы: Punctuality and information to passengers
Плюсы: Flight was on time
Минусы: Not many entertainment choices
Минусы: expand scheduels
Плюсы: seat comfortable
Минусы: ticket price