Middle of all that we needed. Can walk to just about anywhere from the hotel. Friendly staff and if we had known how nice the pool was going to be then we would have brought our swimsuits. They were doing construction during our stay. The walls are really thin and we could hear the plumbing at all hours
Everything was good except for the parking The fact that no one told me I would have to pay for parking till after we checked out
A little bit for everyone Children in your spa area and in spa playing quite a bit. Loud .
Very nice, clean, and convenient. Way too expensive. Their green housekeeping program was confusing. Food at the hotel was also outrageously priced for quantity and quality of the food.
Lobby is what you would expect for a 4 star Lobby. The pool area looked very nice. Once you get past the lobby, the halls, elevators and rooms are in desperate need of updating. Parking was advertised as included and then I was charge $20 per day.
The workout room was nice and clean.
The hotel was beautiful very clean the pool was great and the staff was very friendly The bathroom door did not lock and the sound proofing for the rooms were awful
Location and price. We requested 2 beds and a pull out or cot on this website. We were told that that set up was a fire hazard and no room in that hotel was set up like the one we requested. We were given the "hospitality suite" which consisted of a bed that pulled down from the wall, a pull out couch, and a cot they had to roll in. There were no actual beds.
I like the lobby area, the front desk personnel were great. I was able to checkin before assigned time given I enjoyed the pool area. Great location, center of downtown, walking distance to everything. The room were nice, I slept comfortable, the bed were inviting. The parking was ridiculous.They should not have been a charge for this.
Friendly staff Clean rooms
I love the pool area and the staff was very friendly! The room was not clean and the beds were old, worn and squeaky.
Rooom was clean and comfortable Getting to the room was very odd, we had to walk around the entire building! You could not get there from here, If your out to get your steps, stay here! They were under construction, so I assume that they will be fixing this problem! But STAFF was Great!
The staff, rooms & restaurant were very good. Inability to get a late checkout. Everyone referring to me as "oh, that's Booking.com". My travel was changed due to weather (flight). I was charged for nights I did not stay.
Everyone and everything at the Hilton was great. Really enjoyed your hotel, but not crazy about the garage parking.
Very confortable rooms with nice view on the buildings.
The hotel was very nice. The staff was awesome. The room was very clean and the beds were very comfortable. There is a 21 dollar fee to park in the parking garage. We were not told this prior to making our reservations, so we were not prepared to have to pay $21 to park our car. Also, our room key did not work 2 times. I had to have it reactivated.
The rooms were immaculate. The beds were very comfortable. I loved the night lights that were motion activated. Great quality tv. Small bathroom. No late night food
great area. rooms are very nice and the bed was sooo comfortable!!!
The staff tried to be helpful in spite of giving incorrect info twice while I was there - which exit to get off the marta and where to stand for the Expo bus (which the concierge actually walked me to the area which was incorrect). The hotel was quite dated and the bedding was awful. My back hurt for two days after sleeping on the substandard beds. The pillows were too flat for just one and too high for two - feathers. In the bathroom there weren't any vents and you could hear everything from the room upstairs - yikes!
I had recently registered for the Hilton Loyalty scheme. Check in guy was efficient and very welcoming, I was upgraded to an Executive Suite, free brakfast and evening snack buffet, etc. Was allocated a great room with great views. Apart from the excellent check-in, my other experiences at the front desk were poor. Waited 15 minutes to check out,and staff and processes were slow.
location, friendliness of staff, good service
Nice location specially the sky ridges connecting 3 hotels to Leachtree Center very helpful staff good security nice size rooms
poor service in restaurant $14.95 for internet no restaurant service after 10:00pm breakfast buffet very expensive
The facilities and location The way the staff stared and treated us as if we didn't belong there. It was a long three days.
I love, love, love the dark cool colors of the room and the modern design! I also loved the peak-a-boo shower! I did not like the $30/night parking fee.
The staff was extremely friendly and helpful. The room was amazing and clean. The drinks were too notch. The weather...... But that's not your fault.
I loved the decor of the rooms,it was very romantic and exciting. I enjoyed the whole stay!!!!
Great Concierge - Indira Wrick was extremely helpful and went above and beyond, Thanks!!!! Cant think of anything I didn't like
The nice staff, the incredible view and the accessibility to everything we were doing that weekend. No.
The friendly effective checkin, the pool area, the BLT, the bed Ordering a burger at the pool - it took more than an hour to arrive ? Minibar was not replenished on a daily basis
Free hotel car within downtown area
It was a cool, fun hotel. The room was tiny for the price and the shower did not have a door so it was freezing!
Beautiful corner room! Very chic and modern. Great staff.
The staff was excelent. The bars in the hotel were great and the convenience of great restaurants was wonderful.
Very clean and modern looking. Nice spot for couples or adult fun. Very dark motif. very busy with non-guests but guess the marketing dept is heavy on the events
The hotel is probably the best in Atlanta. Especially if this is your first visit. It's pretty cool because you can go on the 72nd floor and see the entire city. Well the parking was terrible. We were really disappointed. We decided to self park vs valet, grabbed a ticket.. This parking garage is so tiny. We drove around looking for parking, ended up on the top floor. No parking. So we had to leave the parking garage. Paid money to drive around looking for a spot. We ended up Valeting. The next day we checked out, and came to find a note on our truck that another car hit our truck and ran. Good thing a couple saw and left their car info. Basically the parking is the worst part.
I loved how accommodating and welcoming they are for pets. The cost of the room based on the size. Was expecting something much bigger for the cost of the room.
Incredible views. Within walking distance of almost everything Atlanta has to offer. Friendly staff, quick to respond to any requests at any time of the day/night. Our AC unit lost power at 11pm, they had it working by 11:30pm. ORDER A DRINK at the bar on the 73rd floor and then sit back and relax while the room rotates, giving you the best view of every part of the city. Worth the money. Only complaint - the beds in the double queen rooms are small, and do not comfortably sleep two adults.
Close to all I needed, amenities were complete Noise, heard next room talking till 3 am.
TL,DR; List: - Clean and modern - Awesome view - Two blocks from Centennial Park and all the attractions there (Aquarium, Coke museum, etc) - The staff was pretty awesome and very friendly We were there for only two nights for a concert that was in the park, so the location was the entire reason I chose the hotel. The room was a tad small, but well maintained and modernly furnished. I wish they had glass doors in the shower instead of a tub and a curtain, as I have 3 kids that don't know how to keep the curtain in the tub and thus the water not all over the bathroom floor. There were a LOT of places to eat around the hotel, but most were either SUPER pricey or not opened on the weekend as the most likely catered to the business crowd. There is an underground mall that we found had a pizza joint and a chinese place opened. Waffle House is also a couple blocks away, and on your way to the park. We also walked over to The Varsity for lunch so the kids could experience it. It was about a 20min walk each way. Other immediate eateries I saw: Hooters (across the street, open till midnight), Hard Rock Cafe (also across the street), some brazillian steakhouse that looked AMAZING, a fish place named Ray's that looked pretty pricey, several bar-and-grill type places, and some cozy little place a block down that had a cute name that had southern food. Parking was crazy. My GPS took me to the smaller entrance, so I wasn't aware there was self-parking right at the hotel. It was $22 per day to self-park, but I ended up where the guard pointed me towards a block away for $20 a day. I would have rather paid the extra $2 a day and had the car in a more convenient location. Since we were just there a couple days, and had no intention of going anywhere in the car, the only benefit would have been packing our stuff into the car and taking off without having to walk through the city with all our luggage. The pool was a bit interesting. I loved the fact that it was inside, so even though it was raining all weekend, the kids and I were able to take a dip. It's a strange little pool, not concrete but rather some sort of plastic insert. The biggest let down was that we did not see a hot tub. Nothing better to relax after standing for a 4hr concert in the park than to relax in the hot tub. Also, to get to the pool (and the workout room), you have to go to the 9th floor, then over to another elevator off to the side, then up to the 11th floor. Seemed very strange, but I guess they may have added the pool later. Lastly, we found out the last day that you can go up to the tippy-top floor, where they have some observation decks setup. We got all excited, since the hotel is like 70+ floors, and we were told you can see several states away. However, we found out that it isn't opened until like 3pm, and being out last day and having a 8hr drive back home ahead of us, we were not able to actually go up there. Oh well, maybe next time. TL,DR; List: - No free wifi in the room - Parking is a mess, and valete is pricey - There are a few restaurants in the immediate couple of blocks, but most of the cheaper options were not open on Sat or Sun (not the hotel's fault, I know) - Most of the channels on the TV were not in HD or were VERY fuzzy - Pool is strange to get to, and no hot tub
The Westin Peachtree was a lovely hotel; we would definitely stay there again. My only complaint was that we went to the bar for some late night snacks/drinks and it took an incredibly long time for us to be served. The food took an hour and we only ordered a quesadilla! Granted they were busy, but I think they should've been able to handle the crowd since they are a well-established facility. There was no manager there to address the issue. That being said, we also ate breakfast there the next morning and the service was very prompt. Overall the hotel was really nice, clean and comfortable.
Location Poorly managed and staffed. Rooms need insulation from the hallway sounds. Charged for Internet when I was told it was free as a Starwood member.
Location,luxuries ,clean,staff,view Valet parking
View from the room was lovely. Used to having breakfast and parking included in the price of the room.
The shower was nasty. Hairs in the shower and around drain. There wasn't enough towels.
Very nice room with amazing view of dowtown
Great hotel with excellent service. - typical of a Westin! View of Centennial Park from the room was beautiful.
The hotel was very pretty and clean and the complementary breakfast was really good. The parking rates are outraeous .....
The two room suite is great when traveling with children. The breakfast was absolutely wonderful. There was a sign on the door to the pool stating the hot tub was not working. However, it was but it was full of children. It would be good to have stricter rules for the hot tub. The corners of the room (behind the lamp and furniture) were full of dust.
It was near tourist attractions. And it had valet parking. The alarm went off twice in the middle of the night. After evacuating twice we did not get a good explaination as to what was going on and we should have gotten a discount or something for being woken up by an emergency alarm twice!
The convenience of the location.
I stayed here because of its close proximity to the Georgia dome.
The staff could not have been any more helpful. They were never too busy to stop and answer questions or help us with anything. The breakfast buffet was wonderful. The location was wonderful as well - easy access to the aquarium, coke museum and centennial park.
Being close to all the sporting events arena's
The Location Nothing
The Hotel while a Ritz Carlton also has a boutique feel, the rooms are exceptional in function and style. All of the staff that I interacted with were warm and friendly There was nothing I did not like
The employees No pool or jacuzzi. Or free breakfast
Great service and friendly efficient staff.
champagne at check in.
The staff at the hotel was without question second to none. I travel over 200 nights per year so I have a bit of hotel experience. The traffic at the front was a bit much, but the Valets manage it extremely well. The Valets are the best I have ever seen.
I mistakenly booked a reservation here and called 10 mins later to cancel. I was told on the phone that I would not be charged anything for the cancellation but was charged $224 for not staying there. I understand cancellation fees but don't make promises you won't keep.
Location Room was tight. The did not take the effort to find my marriott rewards number ( did not have with me). would not consider an upgrade evin if I paid because I booked with this site.
Exactly what I needed for my business trip. The only thing that could have been better was the internet. I paid for the extra fast connection and it was sometimes plenty fast but other times wouldn't take several minutes to load even basic pages.
I like being close to the Atlanta area. I like the building architecture and the modern furniture. After getting our key room, the reception attendant was not too clear about our floor number or room number, so we got of course in the wrong elevator (I had all the bags and three small kids). It was a little frustrating I wished more hospitality and clarity for our first time there... Then the next day the alarm clock in the next room to ours started beeping at 5am with no one there to turn it off. I had to call the guest services to ask for someone to turn it off. Of course all the kids I had sleeping with me woke up at 5am!!! not the way you want to sleep at a 5 star hotel!
Short weekend trip and could not have asked for more. Excellent service and friendliness impressed us and our friends. It was perfect. Nothing. It wasperfect
Overall, pleasant stay. Friendly staff. Would definitely reccommend
the restaurant service was awful. we went every night. food was great, service was terrible.
it was a nice room and pool. no where to park except down the street at midnight in downtown atlanta with my daughter. we first sat for 45 minutes to get into the mariott only to find out they had no parking because it was full and so we had to go down the street park in a parking garage, and walk back two blocks with our luggage at midnight. I will next year stay someplace that offers more to there guests. I was disappointed also in the staff very unhelpful, I just was not impressed at all with what I got for my money
Great staff, perfect location, very central. Unique architecture. Highly recommend.
Room was very clean. Comfortable bed. Air worked great. There was alot going on at the hotel that weekend but check in was pretty quick and the riom was extremely quiet.
Big hotel. Accommodated my early arrival. False alarm went off at 5:30am, waking all guests. It was not resolved until about 20 mins later.
Clean room 45 min check in, valet was full, took 2 hours to get s toothbrush
Customer Service, lobby, Starbucks on site $35/day for parking
They had amazing customer service!
ease of access to airport The restuarant is pretty dreary and service needs attention
The helpfulness of the staff, the quality of the fitments within the room, the bar and restaurant were all of a very high standard.
Proximity to airport
nothing the room had not been clean,the shutter service was not on time,i had to take a cab to the airport,to pick up my to be wife,the food we oder was a hour late.
The staff was nice. We had requested a late check-in. Their website says to call the shuttle from the courtesy phone after 11pm for a ride from but their hotel is not listed there. When I called the hotel from my cell phone and pressed the number for shuttle service, no one answered. 5 times it rang until a busy signal started. When we got to the hotel, the front desk attendant was really not apologetic. She "upgraded" us to an executive room because they had sold out of the king we requested but the executive room was two double beds. The carpet of our room and the bathroom were dirty. Like They didn't clean the tub or vacuum the carpet. This place was disgusting. I would NEVER stay here again and hated having to stay even for the mere 6 hours we ended sleeping after having to find a cab to take us to the hotel and paying for that ride.
Very nice staff and reception. WIFI in lobby was free and good, in rooms you pay a ridiculous fortune. Bathroom had water on floor. Room smelled of humidity and bathroom door was rotting. Bathroom fixtures very badly installed !
I liked the staff. The easy access of the shuttle service to and from the airport was also great. I wish I had ben informed upon check-in that my room was right next to the elevator. I'm a light sleeper so my slumber was interrupted by the noise of the elevator.
The Beds were extremely comfortable. I am military, but my wife like it also. I didnt like the fact that they're wasn't a microwave in the room, nor the did I like the fact that I had to pay 10.00 for parking, I am staying in your hotel right? The internet was not free...12.95 for standard net is rediculous giving the fact that a 40.00 hotel can provide free internet.....UNSAT
Everything was just fine. The breakfast Buffet was wonderful, pool areas clean, and properly maintained. Parking area around back was well lit, and secure. Will come again!
The hotel was very nice and we enjoyed our stay. N/A
Easy to get to using MARTA. No need to rent a car or get a cab from airport. We were able to walk to Centennial park. Staff was friendly and helpful. They had dollar wine cocktail hour. The carpet in room needs changing. Fourth floor can be loud
Location: was accessible to the locations I was in Atlanta for. Staff were very inattentive. Door man just sat on a bench on his phone, never once opening a door, receptionists were unable to find packages I had had shipped there. Food was across the board poor: paper shreds in my granola, green eggs in my cob salad, incorrect sides came with my room service. Cleanliness: in the room walls were scuffed, their was just smutz on everything! Like the lamp, countertops, etc. I was expecting a 4 star experience like was advertised but I would have been better off staying at a cheaper chain.
I like the closeness to things downtown (highways, shopping/dining), the comfy atmosphere and the staff There isn't a refrigerator in the room
They have a nice happy hour. It's also clean, quiet, and friendly. Will definitely stay there again next time I'm on business in Atlanta.
Convenient. Staff was helpful and polite. Water pressure. No noise proofing. Uber could not find address. No hot water one morning.
The staff was friendly and professional. $30 per night for parking
Great friendly staff, nice restaurant and bar downstairs. Great location in downtown Atlanta. Nothing.
A comfortable but small room in the heart of Atlanta. Rooms are nicely appointed--fine for business travelers or couples needing to head into the city. Great location. It's an older property with smaller rooms--that being said, the rooms are clean and nicely appointed. Not a lot of frills, that I could see, but certainly a comfortable place to stay.
Clean room, comfy bed Noisy (street noise + doors in hallway). Restaurant is terrible, don't waste your money. Gym is small but acceptable if all you need is a treadmill or elliptical---bring your device because all tvs broken in some way.
This was my third times staying here. It is always clean and the staff from the front desk to valet are all helpful and down to earth. It is close to everything I usually come to Atlanta for. It's within walking distance to the Georgia Dome for Falcons games, the aquarium, Coca Cola World and the Tabernacle that we see a lot of concerts at. My only compliant is it seems I can never get the room cool enough.
Location was great. The decor was nice. The staff were helpful. The rooms are small for a family. Parking is tough and best to valet.
Warm, wonderful staff. Cost of parking.
The location is very convinient. Georgia Aquarium, the Coca Cola, and the Centennial park are just within walking distance, great for family vacation. Coming from South Florida where parking is always free, I was surprised about the price of the psrking fee per day.
we were let of the second night when we explained why it was not suitable location. amenities. lack of breakfast. loud air con. price of car park
They charged me an arm and a leg and were not very reasonable or lenient. I did not like the $ 80 in local phone charges!
It was very close to the Georgia Aquarium and the Coco Cola Museum which is what we wanted to see in Alanta. I never like being charged fo parking.
Location, location, location. I didn't like that hotel had no complimentary breakfast. I understand that the hotel has a very nice restaurant, but if you have to spend $15 on breakfast you can't afford to eat dinner in the evening at hotel. I think you will find that more would frequent hotel restaurant and bar if could have a little breakfast on the house. bagel, muffin , milk, juice , something simple for pregame. 24 hr pantry is nice for midnight cravings.
Indoor & Outdoor Pools - Hot Tub - Clean Room - Close to so many restaurants and places for the kids Nothing!
Central location, friendly staff, good value for money
Free Internet is hard to beat compared to other downtown hotels. They also gave me a 2-bedroom which was also a plus. Location is great as well. The staff is extremely friendly and helpful. Best hotel experience in Atlanta for me.
This hotel is very well placed in central downtown Atlanta, I was able to walk to the World of Coca-Cola, cnn and the Centennial Olympic Park, as well as Phillips Arena and Georgia Dome. It is conveniently located to a marta station as well (as I had no luggage, I came straight from the airport). The room was very comfortable, there was a well-equipped gym room, and breakfast was awesome, with a chef that would cook eggs, pancakes, waffles etc at your request. Well... I was woken up at 1 am by the noise of an electrical drill in the neighbor room just outside my door - the guest there got locked out of the room and they couldn't open the lock with the magnetic card. I called the front desk, which explained what was going on and the noise stopped some 5 minutes later. The next morning, nobody seemed to know or remember what happened, but during check out, when asked about my stay, I mentioned the episode and they promptly excused themselves and offered hh points on my card as a minor compensation, which was the least they could do.
Situated adjacent to Aquarium and CC World. Good choice of Restaurants in the neighbourhood
initially given poor room. charge for room from Hyatt showed up on my card
I like the fact that is in the city ,and I didn't had to rent a car everything is just there great location. But the room that I got its wasn't clean everything just was dasty the sheet was very dirty I don't think that hotel with high quality like the say but honestly it's wasn't athe all I'll give it rate 5 star only because the location was great.
Loved the location? Could of been a little cleaner.
Location and the people are awesome. Small room. Didn't have a King that I requested. Got 2 doubles. Typical over - expensive food and beverage that you have to stand in massive lines for.
Comfortable bed , I was upgraded to a king and also put up on a higher floor by request. The view from the tower is no view at all just down town traffic and noise. Also the walls are thin, I could here others toilet flush and door closings.
Computer downtime meant manual check-in system with pen and paper. They had all hands on deck and handed out vouchers to guests in long line, served drinks (alcoholic included) at no charge, and walked you to your room. Overnight parking was very pricey (I think $35/day).
Great staff, great location, great place
Very modern and clean! Really enjoyed my stay there! I did not like that the hotel charged me $126.00 to park my vehicle for a 2 night stay. I was not informed of this charge until check out.
Excellent front desk and bell staff. Plenty of rooms for early check-in. Room balcony doors actually open so you can get a breeze and see the city. Excellent location for getting all around the city. The interactive TV menu is cumbersome, the mouse on the remote is crap and takes like a million spins to get anything done. Its just not very usable sometimes.
Great meeting hotel, with the best and friendliest staff anywhere. Really good lunch options are in the contacted food court.
It wad very nice would stay there again Nothing
The hotel overbooked, so when I arrived exhausted at three in the morning, they had no room for me, despite my reservation. Terrible service.
Lovely Rooms. Convienent Location. The staff were completely unprofessional and tacky. I felt as though I was dealing with teenagers working at Abercrombie & Fitch, instead of trained receptionists. You would have thought THEY were the guests and I inconvenienced them. Ridiculous.
Very clean hotel and friendly staff. It is also in a great location. $32 for parking is ridiculous
The staff was absolutely top notch, from the bellman to the front desk to the courtesy shuttle driver and especially valet!! The hotel and the room were beautiful and very clean! My friend and I booked spa services at the sister W hotel downtown and a room through the Buckhead location. I have only amazing things to say for both. A++!!
I enjoy all W's, they always have a great scene going on. The $85 charge that I am trying to figure out what its for.
Helpful staff at night, arranging transportation... Aloof concierge at check in.
The $45 cheeseburger was excellent. But shouldn't it be be Price, size of rooms, shower didn't have a door got water everywhere. Had to pay $40 a day for valet
Location Starting at 9a.m. house keeping knocked on the door awakening me even though the do not disturbed sign was on the door.
The staff was very friendly and professional N/A
Modern look and feel Uncomfortable bed, tiny bathroom, almost unusable, stained marble table, overly modern feel with minimal comfort and size for the money
It was close to downtown and the food they had was good. The room was clean for the most part. I had to squish a bug or two.
Staff is great Breakfast is good Room was fine Easy drive to downtown Pool looked better in the photo LOL
Very friendly staff who went out of their way to make the visit enjoyable. For a downtown location, this was very convenient and decent value for the money. Comfortable rooms The hotel is slightly jaded and it could do with some upgrading. The neighborhood was very empty in the evenings and the only walking place to eat was the ribs place next door. Otherwise, one had to drive.
Good location. Breakfast was a little more than continental but the eggs and Canadian style bacon left a bit more to be desired but is nice it was included. Ice machine broken on several floors, in a few years theynwill need to remode to update.
The staff was very friendly. The bed was comfortable. It's close to midtown. Broken sink, gross shower, curtains didn't close all the way, one of the bedside lamps didn't work, and the heater smelled like it was incinerating gym socks.
Breakfast Nothing I will not stay there ever again
The room itself was nice and clean, and the bed was comfortable. The hotel is old, with torn carpet, residual cigarette odor, and bad breakfast. The tiny pool is in the middle of the open parking lot surrounded only by a metal fence. Won't stay here again.
The air conditioning was not at a comfortable level throughout the building. Also the carpets were disgusting.
The staff were extremely friendly and happy to pleas. You can't beat the location!!! The linens unfortunately smelled like a musty individual had slept in them. Someone had smoked in it and it was supposed to be a smoke free room. The bed was hard as a rock and the pillows were horrible.
It was a great location for our purpose of travel: ballgame at turner field. It was clean and our room with a king bed was nice. We would stay here again if we came to another ballgame at turner field. It was pricey and the staff was not overly friendly but nice enough.
Terrible Location, hard to find, and way overpriced.
The location of the hotel is well suited to reach downtown things to see and do. The hotel is in a dilapidated state. To be fair, the hotel is in the middle of being refurbished, however, it would have been nice to know about this beforehand. This means sections are inaccessible and noisy builders are around during day time. Room door didn't close well. Staff is friendly, though.
Hotel staff very friendly and helpful. Nice breakfast. Close to the main attractions
The staff were all extremely friendly and helpful. The location was good-- a couple of blocks from the Peachtree marta station. The room was in fairly poor shape, and the housekeeping left a lot to be desired--the bathroom floor was never swept in the 4 days and 3 nights I was there, and it seemed as if the room was not actually being cleaned during the day, just towels being replaced and bed made. The hotel had begun a much-needed renovation about a month before I stayed there, so hopefully things will be better for people who come later.
Close to downtown, easy to get to freeways
The people working there were friendly and helpfull The first room they gave us the air was not cooling the room. The next room they gave us by the next morning the whole floor by bathroom and sink were wet. Finanly they gave us a 3rd room and it was ok. They had only 2w4 room they were using and the rest were under renovation.
The staff was very friendly and accommodating. The room was clean. The room had an odor due to wet carpet. It was evident that this was an older facility that had been rennovated.
Very nice and friendly staff.
Breakfast - waffles were very good! Proximity to downtown also good
Positive attitude of staff to handle any & every matter....keep it up
I liked the fact that my room had a stove, refrigator, and microwave. This was convient for a family that do not want to eat out every night. I did not like the bed, it was very low to the ground and the could not sleep. I also woke up with back pain. I also did not like the fact, my family did not have any soap and lotion. The bathtub was also not really clean.