Последние отзывы
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2,0
Плюсы: enterprise cancelled the car--that's not what I liked.
Минусы: enterprise cancelled the car
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2,0
Минусы: We could not pick up the car as Enterprise, the pick up location was out of stock. I had to pay the insurance even though we never got the car and had to travel in a different way. The customer support for kayak and the insurance company have not been helpful telling me that the booking is in the past and I did not get refunded. I would like a regular of the insurance asap. Thanks
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9,6
Плюсы: Drop off site was very kind and easy.
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9,6
Плюсы: The staff here is always super friendly, helpful, and knowledgeable.
Минусы: All good.
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2,0
Минусы: It took 2 1/2 hours to rent a reserved a passenger car on the afternoon of Chirstmas Eve. Renting involved having to have Enterpirse drive us to a seocnd location further from our home. The vehicle, a normal size passenger car, that we were rented had a mechanical issue within 20 minutes of leaving the lot. The 800 # representative informed us we could exhcnage the car for one in its class at an Enterprise location some 45 minutes from home, LaGuardia Airport. When we drove to tha location, there were about 50 cars in its class present but Enterprise would only rent us a huge cargo van. Because the van was not comfortable to drive, we drove up to family on Christmas day, rather than on Christmas Eve, and missed a traditional family dinner. We will NEVER rent from Entrprise again!!
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10,0
Плюсы: Helpful staff. Easy process. Great price through kayak
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9,6
Плюсы: The staff at this location is always helpful and warm - it really sets them apart!
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8,8
Плюсы: Staff very helpful in navigating the process. Mad pick up and drop off easy.
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10,0
Плюсы: Service was super friendly, at every step of the way. The car was in great condition and we are in and out very quickly.
Минусы: This is no fault of enterprise, but the shuttle situation to and from LaGuardia is pretty brutal.
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6,0
Плюсы: We needed to change cars because the windshield wipers on the car given to us in New York did not work. After much grief (see below), we were finally given excellent service and a new car by Joe and Cassie at the Enterprise office in Augusta, Maine.
Минусы: The car we picked up in New York had a faulty driver side windshield wiper and was unsafe to drive in the rain. We tried to call Enterprise from the road and got bounced around and nobody could help us. We finally located an office on our own (The last person we talked to said "Call 911"!)
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4,0
Плюсы: The staff was warm
Минусы: Staff could be more knowledgeable. As of 9/22 citi pulled rental car protection on all their credit cards, but the agent did not know and still let me use my citi card and without getting the minimum insurance. One is illegal to drive without insurance!
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7,6
Минусы: There should be a Clearer description that they would only hold our car for 30 minutes. When we arrived it had been released to another client and we had take a more expensive option. Also more details should be provided about the Allianz insurance we purchased and whether it includes liability, as
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9,6
Плюсы: Drop off site was very kind and easy.
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9,6
Плюсы: The staff here is always super friendly, helpful, and knowledgeable.
Минусы: All good.
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10,0
Плюсы: Helpful staff. Easy process. Great price through kayak
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9,6
Плюсы: The staff at this location is always helpful and warm - it really sets them apart!
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8,8
Плюсы: Staff very helpful in navigating the process. Mad pick up and drop off easy.
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10,0
Плюсы: Service was super friendly, at every step of the way. The car was in great condition and we are in and out very quickly.
Минусы: This is no fault of enterprise, but the shuttle situation to and from LaGuardia is pretty brutal.
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2,0
Плюсы: enterprise cancelled the car--that's not what I liked.
Минусы: enterprise cancelled the car
источник –
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2,0
Минусы: We could not pick up the car as Enterprise, the pick up location was out of stock. I had to pay the insurance even though we never got the car and had to travel in a different way. The customer support for kayak and the insurance company have not been helpful telling me that the booking is in the past and I did not get refunded. I would like a regular of the insurance asap. Thanks
источник –
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2,0
Минусы: It took 2 1/2 hours to rent a reserved a passenger car on the afternoon of Chirstmas Eve. Renting involved having to have Enterpirse drive us to a seocnd location further from our home. The vehicle, a normal size passenger car, that we were rented had a mechanical issue within 20 minutes of leaving the lot. The 800 # representative informed us we could exhcnage the car for one in its class at an Enterprise location some 45 minutes from home, LaGuardia Airport. When we drove to tha location, there were about 50 cars in its class present but Enterprise would only rent us a huge cargo van. Because the van was not comfortable to drive, we drove up to family on Christmas day, rather than on Christmas Eve, and missed a traditional family dinner. We will NEVER rent from Entrprise again!!
источник –
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6,0
Плюсы: We needed to change cars because the windshield wipers on the car given to us in New York did not work. After much grief (see below), we were finally given excellent service and a new car by Joe and Cassie at the Enterprise office in Augusta, Maine.
Минусы: The car we picked up in New York had a faulty driver side windshield wiper and was unsafe to drive in the rain. We tried to call Enterprise from the road and got bounced around and nobody could help us. We finally located an office on our own (The last person we talked to said "Call 911"!)
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4,0
Плюсы: The staff was warm
Минусы: Staff could be more knowledgeable. As of 9/22 citi pulled rental car protection on all their credit cards, but the agent did not know and still let me use my citi card and without getting the minimum insurance. One is illegal to drive without insurance!
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