Последние отзывы
- Все отзывы
- Положительные
- Нейтральные
- Негативные
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8,8
Плюсы: Staff very helpful in navigating the process. Mad pick up and drop off easy.
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10,0
Плюсы: Service was super friendly, at every step of the way. The car was in great condition and we are in and out very quickly.
Минусы: This is no fault of enterprise, but the shuttle situation to and from LaGuardia is pretty brutal.
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6,0
Плюсы: We needed to change cars because the windshield wipers on the car given to us in New York did not work. After much grief (see below), we were finally given excellent service and a new car by Joe and Cassie at the Enterprise office in Augusta, Maine.
Минусы: The car we picked up in New York had a faulty driver side windshield wiper and was unsafe to drive in the rain. We tried to call Enterprise from the road and got bounced around and nobody could help us. We finally located an office on our own (The last person we talked to said "Call 911"!)
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4,0
Плюсы: The staff was warm
Минусы: Staff could be more knowledgeable. As of 9/22 citi pulled rental car protection on all their credit cards, but the agent did not know and still let me use my citi card and without getting the minimum insurance. One is illegal to drive without insurance!
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7,6
Минусы: There should be a Clearer description that they would only hold our car for 30 minutes. When we arrived it had been released to another client and we had take a more expensive option. Also more details should be provided about the Allianz insurance we purchased and whether it includes liability, as
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10,0
Плюсы: Yes. I always like the courtesy the agents display at this and all Enterprise locations.
Минусы: The two workers were tied up and I had to wait a bit, but everything else was excellent.
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10,0
Плюсы: The employees that helped with pickup and return were very friendly and fast. I had a very pleasant experience.
Минусы: Could use a better pedestrian entrance for anyone arriving by public transportation.
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8,4
Плюсы: I was unable to return the car at the contractual pickup location and had to drop it off at JFK. A member of the Enterprize team mean the arrangement at a reduced fee and the drop-off was painless. Thanks to the agent.
Минусы: Price
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9,6
Плюсы: Staff were great
Минусы: Car needed a tune up
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9,2
Плюсы: The staff was friendly and helpful.
Минусы: The drop off was a problem. I could not return the car at the location where I picked it up. I had to go to a location miles away and there was a delay as it was an active parking garage. However I was given a rebate for taxi fare. Other than that, it was a very fair deal.
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9,6
Плюсы: Staff was extremely friendly and very personable. Both gentlemen we worked with were highly professional and very well versed in the process. I would highly recommend service to anyone!
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10,0
Плюсы: Very helpful staff and manager. We will be using their services again soon!
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8,8
Плюсы: Staff very helpful in navigating the process. Mad pick up and drop off easy.
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10,0
Плюсы: Service was super friendly, at every step of the way. The car was in great condition and we are in and out very quickly.
Минусы: This is no fault of enterprise, but the shuttle situation to and from LaGuardia is pretty brutal.
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10,0
Плюсы: Yes. I always like the courtesy the agents display at this and all Enterprise locations.
Минусы: The two workers were tied up and I had to wait a bit, but everything else was excellent.
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10,0
Плюсы: The employees that helped with pickup and return were very friendly and fast. I had a very pleasant experience.
Минусы: Could use a better pedestrian entrance for anyone arriving by public transportation.
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9,6
Плюсы: Staff were great
Минусы: Car needed a tune up
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9,2
Плюсы: The staff was friendly and helpful.
Минусы: The drop off was a problem. I could not return the car at the location where I picked it up. I had to go to a location miles away and there was a delay as it was an active parking garage. However I was given a rebate for taxi fare. Other than that, it was a very fair deal.
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9,6
Плюсы: Staff was extremely friendly and very personable. Both gentlemen we worked with were highly professional and very well versed in the process. I would highly recommend service to anyone!
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10,0
Плюсы: Very helpful staff and manager. We will be using their services again soon!
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7,6
Минусы: There should be a Clearer description that they would only hold our car for 30 minutes. When we arrived it had been released to another client and we had take a more expensive option. Also more details should be provided about the Allianz insurance we purchased and whether it includes liability, as
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8,4
Плюсы: I was unable to return the car at the contractual pickup location and had to drop it off at JFK. A member of the Enterprize team mean the arrangement at a reduced fee and the drop-off was painless. Thanks to the agent.
Минусы: Price
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6,0
Плюсы: We needed to change cars because the windshield wipers on the car given to us in New York did not work. After much grief (see below), we were finally given excellent service and a new car by Joe and Cassie at the Enterprise office in Augusta, Maine.
Минусы: The car we picked up in New York had a faulty driver side windshield wiper and was unsafe to drive in the rain. We tried to call Enterprise from the road and got bounced around and nobody could help us. We finally located an office on our own (The last person we talked to said "Call 911"!)
источник –
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4,0
Плюсы: The staff was warm
Минусы: Staff could be more knowledgeable. As of 9/22 citi pulled rental car protection on all their credit cards, but the agent did not know and still let me use my citi card and without getting the minimum insurance. One is illegal to drive without insurance!
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