Недавние отзывы
- Все отзывы
- Положительные
- Нейтральные
- Негативные
| Эконом | 1 514 ₽/день |
| Компакт | 1 871 ₽/день |
| Средний | 1 982 ₽/день |
| Стандарт | 2 025 ₽/день |
| Полноразмерный | 2 765 ₽/день |
| Джип | 2 293 ₽/день |
All perfectly handled
Плюсы: The staff was professional and the entire process of car hire was an excellent experience. Its a true value for money. So impressed!!!
Минусы: None except the excgange rate difference.
Feeling slightly unwelcome
Плюсы: Efficient staff, and a swift process to return, and the requested taxi arrived quite speedily.
Минусы: Someone literally parked their car smack in the center of the two available spaces as we were driving into the lot to drop off the car. We had to park temporarily blocking another vehicle in until they moved again. The office itself was chill and bare, with no real place to wait.
Premium location, affordable price
Плюсы: The car was new and in really good shape, very clean and with many options.
Минусы: The fact that i had to find by myself the car. A person to conduct you at the car would be nice.
Everything was fine . Nice small run a round car
Плюсы: Lady at the desk was looking lovely and look after me after a small problem . Pity I can't remember her name
Минусы: Everything thing I wanted few 3 days . Thank you
Could have been better
Плюсы: They gave me a refund for the GPS issue.
Минусы: GPS was not working.
They charged a 250 euro deposit eve though I paid through credit card.
The car was not in good shape.
Horrible service
Минусы: The jeep had an issue with the "start and stop" and after driving it, it would randomly slow down. I would have to restart the car to get it working again.
I contacted Enterprise immediately when I had the problem and they sent a mechanic. Instead of towing the car, he made me drive the jeep and follow him to a garage.
The mechanic left when we arrived at the garage. When I entered the garage and explained my issue, the garage said that they do not service jeeps and cannot help me. I had no choice but to drive back to my hotel.
I called enterprise when I returned to the hotel, explaining my situation and they did nothing to continue to resolve the situation. I was forced to drive the malfuncrioning and potentially dangerous vehicle.
All perfectly handled
Плюсы: The staff was professional and the entire process of car hire was an excellent experience. Its a true value for money. So impressed!!!
Минусы: None except the excgange rate difference.
Premium location, affordable price
Плюсы: The car was new and in really good shape, very clean and with many options.
Минусы: The fact that i had to find by myself the car. A person to conduct you at the car would be nice.
Everything was fine . Nice small run a round car
Плюсы: Lady at the desk was looking lovely and look after me after a small problem . Pity I can't remember her name
Минусы: Everything thing I wanted few 3 days . Thank you
Could have been better
Плюсы: They gave me a refund for the GPS issue.
Минусы: GPS was not working.
They charged a 250 euro deposit eve though I paid through credit card.
The car was not in good shape.
Feeling slightly unwelcome
Плюсы: Efficient staff, and a swift process to return, and the requested taxi arrived quite speedily.
Минусы: Someone literally parked their car smack in the center of the two available spaces as we were driving into the lot to drop off the car. We had to park temporarily blocking another vehicle in until they moved again. The office itself was chill and bare, with no real place to wait.
Horrible service
Минусы: The jeep had an issue with the "start and stop" and after driving it, it would randomly slow down. I would have to restart the car to get it working again.
I contacted Enterprise immediately when I had the problem and they sent a mechanic. Instead of towing the car, he made me drive the jeep and follow him to a garage.
The mechanic left when we arrived at the garage. When I entered the garage and explained my issue, the garage said that they do not service jeeps and cannot help me. I had no choice but to drive back to my hotel.
I called enterprise when I returned to the hotel, explaining my situation and they did nothing to continue to resolve the situation. I was forced to drive the malfuncrioning and potentially dangerous vehicle.
Disastrous return
Плюсы: Nothing!
Минусы: Office was closed, something I was not given any advance instructions about. Information about where to return was not readily available. When I finally after many tries found the parking lot, it was absolutely not clear where the car was supposed to be dropped off. After many calls I was instructed to return the car to the airport as opposed to downtown location!! Irresponsible behavior by Dollar car rental in Cologne central station.
Drop off in Cologne
Плюсы: Nothing
Минусы: We had a very difficult time locating the parking lot to leave the car in since the off ice was closed. The navigation system took us to the wrong location several times despite having the correct address.
Минусы: They didn't inform me that I can drop the car 24/7 so I had to bring it back in the morning and not the evening before
Inconvenient late dropoff
Минусы: when I retern the rental car at 9:00 pm, the office is closed. So I need to write miles, gas, time, and date on the contranct and put in the key box. Howerer there was no pen to write with! Because of this, I had to drive 1 mile to buy a pen!. It was so inconvenient dropoff.
Not the car as reserves, and poor documentation
Плюсы: The car drove fine, and had no problems with functionality.
Минусы: I specifically asked for an automatic transmission in my reservation, but upon arrival they did not have any, and was left with choosing a manual transmission vehicle. Additionally, the location receiving the one-way rental disputed the accuracy of our pre-rental inspection form, and filed a damage report for a dent that was already present with the vehicle prior to our use of the vehicle during the rental period. Last but not least, there was no mention of the rental location being a Hertz location--had I not know that Dollar was bought by Hertz, I would have had much more trouble finding where to pick up the rental.
Минусы: Pickup perfect
Drop off at Weeze very long only one person for both field and office.
Disastrous return
Плюсы: Nothing!
Минусы: Office was closed, something I was not given any advance instructions about. Information about where to return was not readily available. When I finally after many tries found the parking lot, it was absolutely not clear where the car was supposed to be dropped off. After many calls I was instructed to return the car to the airport as opposed to downtown location!! Irresponsible behavior by Dollar car rental in Cologne central station.
Минусы: They didn't inform me that I can drop the car 24/7 so I had to bring it back in the morning and not the evening before
Inconvenient late dropoff
Минусы: when I retern the rental car at 9:00 pm, the office is closed. So I need to write miles, gas, time, and date on the contranct and put in the key box. Howerer there was no pen to write with! Because of this, I had to drive 1 mile to buy a pen!. It was so inconvenient dropoff.
Not the car as reserves, and poor documentation
Плюсы: The car drove fine, and had no problems with functionality.
Минусы: I specifically asked for an automatic transmission in my reservation, but upon arrival they did not have any, and was left with choosing a manual transmission vehicle. Additionally, the location receiving the one-way rental disputed the accuracy of our pre-rental inspection form, and filed a damage report for a dent that was already present with the vehicle prior to our use of the vehicle during the rental period. Last but not least, there was no mention of the rental location being a Hertz location--had I not know that Dollar was bought by Hertz, I would have had much more trouble finding where to pick up the rental.
Although our car was available, we got a downgrade.
Плюсы: Availability. The desk was open on the weekend and the return went smoothly.
Минусы: We booked a DS3 and when we went to pick up the car we saw it next to our C3. For my wife and I, this was a downgrade. She likes the DS3 and it was even a red one.
We frequent around the world and almost systematically get a free small upgrade. This is the first time we got a hidden downgrade even though the car was available and parked right next to ours at a late hour.
Плюсы: Service at the counter was great, Sheila was excellent, thank you very much!
Минусы: None really
Плюсы: Price
Плюсы: Shame
Минусы: Ladri!
It was just scam.
Плюсы: At the beginning the lady was not aware of the booking.
Then she found the booking. Bu she told me that there is no insurance for rental period. And after a little argument I had to add an insurance for full coverage.
The rent was around 180Euro but the insurance for 4 days was around 370 Euro. Which makes totally 550 Euro. Also some more for the guarantee and totally I made 800 euros....
I hated this....
Минусы: The whole pricing...
Awareness...
Fast service at airport drop-off.
Плюсы: Very quick drop-off process at the airport.
Минусы: NA
Плюсы: long walk from where the car was rented to where it was parked in the garage, exp when 2 of us pulling 3 suitcases
Минусы: somewhat difficult locating exactly where the rental was at the Cologne/Bonn airport when we dropped off my German relatives.
Плюсы: Price
Fast service at airport drop-off.
Плюсы: Very quick drop-off process at the airport.
Минусы: NA
Плюсы: long walk from where the car was rented to where it was parked in the garage, exp when 2 of us pulling 3 suitcases
Минусы: somewhat difficult locating exactly where the rental was at the Cologne/Bonn airport when we dropped off my German relatives.
Плюсы: Shame
Минусы: Ladri!
It was just scam.
Плюсы: At the beginning the lady was not aware of the booking.
Then she found the booking. Bu she told me that there is no insurance for rental period. And after a little argument I had to add an insurance for full coverage.
The rent was around 180Euro but the insurance for 4 days was around 370 Euro. Which makes totally 550 Euro. Also some more for the guarantee and totally I made 800 euros....
I hated this....
Минусы: The whole pricing...
Awareness...
Плюсы: Great guys at station
Минусы: Your staff needs to know if the car they are renting me has a CD player or not. Several times I've been told the car has on e, and it does not. Basically, creates a hassle and wasted time sink to switch out for another rental car that has one. Thx
Плюсы: The woman at the counter in the train station was kind and helpful.
Минусы: It was not clear where at the Cologne train station we were to drop off the car. We were lucky to find the drop off point so quickly. It would have been helpful to have an address that we could have plugged into our Navi as well as a written description of the drop-off procedure. There is no AVIS personnel at the drop-off point
Плюсы: No thing
Минусы: We change our reservation to frankfurt and it was so bad location for drop off the car. It was in central station in crowded area and parking was so far from their office. the park man couldn't speak English!!
One day extension was rape pricing.
Плюсы: I travel for business and schedules change. Had to extend one day and got charges 5x daily rate. Not worth the risk ever again! This company cannot accommodate traveling schedules
Минусы: I travel for business and schedules change. Had to extend one day and got charges 5x daily rate. Not worth the risk ever again! This company cannot accommodate traveling schedules
Один день была изнасилование ценообразования.
Плюсы: Я деловых поездок и графики. Пришлось продлить на один день и получил обвинения 5x суточного тарифа. Не стоит рисковать всегда снова! Эта компания не может вместить путешествия расписания
Минусы: Я деловых поездок и графики. Пришлось продлить на один день и получил обвинения 5x суточного тарифа. Не стоит рисковать всегда снова! Эта компания не может вместить путешествия расписания
One day extension was rape pricing.
Плюсы: I travel for business and schedules change. Had to extend one day and got charges 5x daily rate. Not worth the risk ever again! This company cannot accommodate traveling schedules
Минусы: I travel for business and schedules change. Had to extend one day and got charges 5x daily rate. Not worth the risk ever again! This company cannot accommodate traveling schedules
Один день была изнасилование ценообразования.
Плюсы: Я деловых поездок и графики. Пришлось продлить на один день и получил обвинения 5x суточного тарифа. Не стоит рисковать всегда снова! Эта компания не может вместить путешествия расписания
Минусы: Я деловых поездок и графики. Пришлось продлить на один день и получил обвинения 5x суточного тарифа. Не стоит рисковать всегда снова! Эта компания не может вместить путешествия расписания
Kayak scam
Плюсы: Nothing
Минусы: Kayak upsells you insurance, but the rental company doesn’t accept it and asks you to buy insurance with them, so customer ends up paying twice for the same service
Great business model!
Минусы: Customer service
| Самое популярное агентство | INTERRENT |
| Самая популярная категория авто | Эконом |
| Средняя цена | 1 964 ₽/день |
| Хорошая цена | 1 763 ₽/день |
Средняя стоимость проката авто в г. Кёльн составляет 2 107 ₽ в день.
Эконом (Fiat Panda или похожие модели) — самый популярный тип авто, интересующий путешественников в г. Кёльн.
Самые выгодные предложения по аренде авто за последние 72 часа мы нашли у INTERRENT (1 432 ₽ в день), Global Rent A Car (1 871 ₽ в день) and Alamo (2 293 ₽ в день).
Судя по оценкам и отзывам реальных пользователей, опубликованных на KAYAK, лучшие агентства по аренде авто в г. Кёльн — это Alamo (8,7, отзывов: 6461 reviews), Enterprise (8,5, отзывов: 12813) и Sixt (7,5, отзывов: 1068).
На территории аэропорта Аэропорт Кёльн/Бонн к вашим услугам стойки компаний INTERRENT, Global Rent A Car, Enterprise и Alamo.
Услуги трансфера из аэропорта Аэропорт Кёльн/Бонн по предварительному заказу или расписанию предлагают INTERRENT, Global Rent A Car, Enterprise и Alamo.
Самое выгодное предложение по аренде авто за последние 72 часа мы нашли у INTERRENT по адресу Mietwagenzentrum 51147 (13 км от центра города).
Взгляните на нашу подробную карту пунктов проката авто и выберите оптимальный вариант рядом с вами.