Алма-Ата — отели

Плюсы: Отель замечательный: он небольшой, находится в старом красивом доме в самом центре Алматы. Около дома зелёный двор с симпатичной ретро-детской площадкой. Нас замечательно встретили, администраторы очень добрые и славные. Заранее договорились о трансфере. В комнате чисто, уютно и удобно.

Плюсы: Charming, clean, well-decorated hotel in central Almaty near many shops and restaurants. (Much better location than Uyut Hotel, where i also stayed because D'Rami was full.) The staff was very helpful. I was able to leave luggage and use bathroom facilities before my room was ready (because I arrived on the overnight train from Karaganda/Nur Sultan). I would definitely stay here the next time I am in Almaty.

Минусы: Entrance is difficult to find if you don't know that it is on the interior courtyard, not on the main street in their address.

Плюсы: It is located within a 3-block radius from several very nice restaurants (Manga Sushi - across the road, Sababa - around the corner, Ocean Basket - 1km). The neighborhood is really beautiful with all the oak trees lining the streets.

Минусы: Even though the windows do a great job of isolating the noise from the street, they are no match for the 63 AMGs or souped up Subarus that drive up and down after dark. As far as I know there are 3 rooms facing the street and 3 that face the yard. Ask for one of the latter (subject to availability).

Плюсы: Froendly staff, excellent location

Плюсы: Location was excellent, right in the middle of the city. The staff spoke English and were very helpful with any of our questions. The room faced the street but was very soundproof from the traffic noise.As we stayed three nights we were eligible for a free airport transfer. This was a bonus!

Минусы: The leg of my bed fell off when I sat on the bed. Staff were prompt, however in fixing it. The light above the bathroom mirror flickered when off. To be clear though I forgot to inform the staff on duty of this problem.

Плюсы: Clean, comfortable and friendly. The prearrival communication was very helpful and when my incoming flight changed they easily altered my airport pickup. Location was pretty central and a very nice market was right around the corner. I recommend highly and would stay again.

Минусы: Hotel is up 3 flights of stairs. Not a problem but could be for some people.

Плюсы: Все хорошо

Плюсы: Останавливаемся не в первый раз. Очень уютная гостиница с отличным персоналом. Отличное Месторасположение

Минусы: Мы прилетели на фестиваль, который в 9:00 начинается. Нас не предупредили, что в субботу и воскресенье мы не сможем позавтракать до 10:00, так как кафе, из которого заказывают завтрак на выходных работает с 9:30.

Плюсы: Girls on reception were brilliant and very cheerful, I had prompt replies to my queries. Very central and easy to travel around Almaty

Минусы: Little on offer for breakfast, although a fabulous supermarket on the street below. Difficult to find as the entrance is at the rear of the building.

Минусы: Nearby supermarket

Плюсы: Very hospitable and helpful staff, clean and spacious rooms with all you need, central location but safe and tucked away in a quiet area. Little balcony and social area is nice too. Overall highly recommended!!

Плюсы: I liked everything. The Hotel staff was very kind and helpful. The location was great!

Минусы: -

Плюсы: Very clean. Nice and helpful staff.

Плюсы: Generally I like this hotel. I liked location

Минусы: I saw that bed and a bathroom wasn’t so clean. Then I arrived at the hotel a couple of hours earlier. But I couldn’t get room because stuff demanded to pay an additional 50% of the cost.

Плюсы: Our stay there was perfect. Delicious breakfast, nice rooms, professional staff.

Минусы: The only bad thing there was they stressed their wellness and swimming pool facilities. Without letting us know before on booking.com, we found out soon that swimming pool was out of order. They offered a voucher to a wellness center nearby.

Плюсы: The best thing about the hotel was how attentative and helpful the staff were, I couldnt emphasize how nice, friendly, and helpful. They would talk to you genuinely and do everything they could to make your stay better. They arranged a tour of Big Almaty Lake with a great tour guide (Gulnar) and driver (Sattam) whom were beyond exceptional in the tour. Highly recommended, plus the food in the hotel is great.

Плюсы: Nice and polite staff. Good location.

Плюсы: Good location, clean room and comfortable bed, excellent staff.

Плюсы: It has a beautiful view from the room we got. The bathroom floor was heated. The room was very comfortable

Плюсы: Отель - высокого класса.

Минусы: Все понравилось.

Плюсы: I loved the view from the room. The members of the staff were very friendly and helpful.

Минусы: Everything was great.

Плюсы: Polite, attentive staff. Decor. Rainforest bedroom shower. Swimming pool. Changing rooms. Gym had excellent up-to-date maintained equipment and additional features. Luxury robes and toiletries.

Минусы: There were coffee cup marks on the bedside tables in the bedroom. The smoke detector in the room was still taped up (I am a safety advisor)! I was sure something was constantly beeping in the room or nearby.

Плюсы: отель чистый, красивый, в холле приятно посидеть, живая музыка. Номер (Улучшенный брали) большой, удобный , много места для вещей, джакузи. Персонал любезен, как впрочем, и во всех отелях такого уровня. Завтрак очень даже хорош, на любой вкус. По выходным, если не через Букинг бронировать, есть "скидки выходного дня", что выйдет дешевле в итоге.

Минусы: Бассейн был на кап ремонте аж до 1 января!!!. что не было указано на Букинге, хотя это не просто закрыли бассейн на пару дней, и о таких вещах нужно предупреждать. Я, например выбрала именно этот отель в основном из за бассейна. P.S сам отель, после оплаты прислал на почту письмо о предупреждении, что бассейн не работает, но во первых с ОПЕЧАТКОЙ, что бассейн не работает до 1 сентября,(а по факту до 1 ЯНВАРЯ) ( наш заезд был 21 сентября), во вторых такая информация уже после полной оплаты, конечно же, была не своевременна. А в зоне СПА, идешь в купальнике и в халате из раздевалки на процедуры, а тут рабочие тебе навстречу, еще и в очень грязной одежде! Так себе, конечно, ощущения :( было неожиданно, неприемлемо, и дискомфортно !

Плюсы: Удобное месторасположение, хорошие завтраки, доброжелательный персонал. Довольно чистые номера.

Минусы: В номере был прожжённый письменный стол (пятно от горячего предмета). Думаю можно заменить, чтобы не портить отношение к номеру.

Плюсы: все

Минусы: не работал бассейн

Плюсы: location

Минусы: the services were really bad not up to standards at all.. very disappointing

Плюсы: All

Минусы: Everything Good

Плюсы: Interior

Минусы: Staff and attitudes were terrible. Read under Tripadvisor Birx2014. Bad service.

Плюсы: Great hotel facility

Плюсы: The breakfast was really good. The view was nice. The pick up driver at the Airport was amazing

Минусы: The first impression is always important, so when you arrive welcomed by the military in the hotel asking to open your luggage in the middle of the lobby in a very rude manner beasue there is an official staying, it is not the best impression. Then the room was very Noisy, i could hear all the cars outside even if there was park between the hotel and the street. the swimming pool was closed which was the main reason i booked this hotel, i discovered on written on my reservation on page 3 only the before i arrive and it was a no refundable booking. Some staff were attentive, but i was expectin someone to listen to my comments at least after i complained but nobody did. Finally on my departure day, the assistant general manager asked to see me because of another event to happen in front of my room door. Anyway, very dissappointed by the experience but i appreciate that finally someone cared on the last hour.

Плюсы: very good massage therapist in the spa

Минусы: - you can see staff is badly trained - bathroom didn't have a shower cabin, and the shower was not even hanging on the wall, so had to duck in the bathtub to shower - for sure NOT value for money .. I only stayed because the Ritz was booked but I'm much happier paying more and getting Ritz level of service and comfort

Плюсы: Location. Inside hotel. Room was good too

Минусы: Bed was not comfortable at all. Mattress was very very hard, it was like sleeping on the wooden board. Pillows where not comfortable as well

Плюсы: Excellent staff and location

Минусы: Room needs a bit of refreshments

Плюсы: Food building

Минусы: No experienced stuff, over priced laundery service

Плюсы: Huge room and bathroom, comfortable bed

Минусы: Two power sockets in the room, hangers difficult to use

Плюсы: Fresh air, nice and polite staff

Минусы: noisy .. you can hear the sounds and scream at night

Плюсы: Interiors

Минусы: Breakfast, Service, Reseption

Плюсы: Завтрак на 4+

Минусы: Не выдали сразу ключи (зависла система), не работал сразу телевизор, очень долго несли гладильную доску. При заселении персонал не помогает с багажом при подъезде и входе в отель

Плюсы: The location was good, room huge stuff friendly

Минусы: The tween beds are small in size

Плюсы: Отель поразил атмосферой роскоши и размахом! Размеры номеров приятно поражают, высокие потолки, ванная комната - всё сделано без обычной экономии пространства. Реально роскошно! Постельное бельё - королевского качества, с золотой вышивкой, матрас для идеального сна, в ковролине утопают ноги. Шторы, мебель, освещение, регулировка климата, зонирование освещения. Тёплый пол в коридоре и в огромной ванной комнате (это особо порадовало) с ванной и душевой кабиной, двумя ракованами, туалетных столиком с красивым зеркалом! Добавьте сюда отличный бассейн, русскую и финскую парную (финская с телевизором) и турецкий хамам и срочно приезжайте!

Плюсы: Everything

Минусы: nothing

Минусы: завтрак скромный, для 5* отеля. Уборка номеров оставляет желать лучшего. Заселили в номер, где валялись окурки, не было мини бара, один комплект полотенец, один комплект ванной косметики.

Плюсы: Everything else was just perfect.

Минусы: Breakfast menu was limited for such class hotel

Плюсы: Понравилось абсолютно все!!!

Плюсы: Месторасположение, простор в комнате, завтрак хороший

Плюсы: Good location, clean and big apartment

Минусы: Sometimes, breakfast what supposed to be hot was cold 1 hour before closing.

Плюсы: - Quiet location in a friendly neighborhood - Good and large breakfast from 7 to 10 am - helpful and friendly staff - fast and stable wifi - comfortable mattresses - got an early check in - large appartment

Минусы: - we had no complains

Плюсы: Relatively quiet, good for family stay, apartment rooms are recommended.

Минусы: Standard rooms at the ground floor are awful, sharing walls with laundry room, gym and spa. Noise and smell are guaranteed.

Плюсы: VERY SPACIOUS AND CLEAN ROOM... QUICK ROOM SERVICE EFFICIENT STAFF I LOVE THIS HOTEL AND I WILL GO EVERY TIME ONLY HERE .

Плюсы: Friendly staff at the desk. Very clean. Bed in the master bedroom was very comfortable.

Минусы: The pool is not a pool, but belongs to the sauna. You can't swim in it. Diner took ages for preparing. The extra beds where very uncomfortable.

Плюсы: Location and rooms are ok.

Минусы: But the staff... Our flight was early in the morning and we asked to prepare some breakfest box and some cup of coffe as well, but the answer was that we can get breakfest box but cofee is for additional charge... Nice to know if You have breakfest included You should pay additionally for coffee.. maybe they are charging for butter and cheese as well.... I was totally disapointed about it.... Also transfer to airport what they have organized, was not god at all. Outside was raining and driver was just laying in the car You should wake Him Up that He can open the doors to laod the luggage.... Not friendly at all...... Seems they should learn a lot there about service at all....

Плюсы: Rooms are big!

Минусы: WiFi is disaster! Laut! No place to work at your laptop... had to sit in the kitchen on a very uncomfortable chair! Also not possible to sit and eork in the restaurant or the lobby... Is not sufficient for business travelers...

Плюсы: Завтрак супер персонал вежливый

Минусы: Часть номером смотрит стороны частного сектора, лай собак много, и спальных комнатах роллеты если бы были блекауты плотные шторы приглушили бы шум

Плюсы: Apartment was spacious

Минусы: The receptionist was a bit of a pain. We arrived at 13.35 & he insisted we wait until 14.00 to check in. But then the manager came out & said we could check in. The same receptionist then tried to kick us out an hour early on check out day as he wanted to give someone else an early check in. I would suggest a customer service training course for this individual as it was an unnecessary irritation on an otherwise good stay

Плюсы: Очень большие номера. Завтрак скромен, но хорош.

Минусы: Не очень хорошая звукоизоляция и скрипучий матрас.

Плюсы: An excellent high quality Mercure hotel situated very close to the old centre of Almaty five minutes walk from Ablat. Rooms built to a very high standard. Beds very comfortable, beautiful walk in shower and bathroom with bidet. Restaurant providing tasty quality meals. Breakfast selection perfect. Viewed the spa but unfortunately had no time to use it. Altogether, the Impression is of a 4/5 star hotel.

Минусы: No printed „hotel guide“ in the room. Slow check-in with 16 people in the queue and 2 staff handling check-in. It would be helpful to have the restaurant menu details in the room which could attract more diners.

Плюсы: location of the hotel

Плюсы: отличный отель. понравилось все. большие и отлично оборудованные комнаты. отдельно хотелось бы отметить дизайн с национальным колоритом. отель находится в 2 минутах ходьбы от алмаатинского Арбата, достаточно близко метро, на котором удобно добираться до Кок-Тобе. в одном здании с отелем находится бизнес-центр, где есть банкомат, что очень удобно. рядом - ЦУМ и другие торговые центры. в отеле очень приветливый и профессиональный персонал. приятно, что разрешили оставить чемодан в комнате хранения, когда я на одну ночь уезжала на озера - не пришлось возить багаж с собой. хорошие завтраки, круассаны просто супер. приятный персонал в ресторане, да и обслуживание в номерах тоже очень понравилось - вкусно и быстро. соотношение цена-качество просто супер. чудесный отель за разумные деньги. с удовольствием остановлюсь тут еще.

Плюсы: Хорошая гостиница. Новая, с красивым добротным дизайном. Отличное расположение. Хороший персонал. В целом все отлично.

Плюсы: Отличный номер, хорошая кровать. Тихо.

Плюсы: всё

Минусы: всё хорошо

Плюсы: I liked everything, the location, the staff, the breakfast, the interior. It was all very good. Very nice staff. People matter!

Плюсы: Location is good, breakfast was convenient and the staff was friendly

Минусы: I requested the room with mountain view and the hotel confirmed its availability nevertheless, I was given the room with HVAC generator view (not even City view). Upon my request, the hotel has changed the room but with a single bed and promised to move whenever the twin beds room will be available (which they did after a few days when I insisted). Another unexpected downside that frustrated me is the room size: It was actually less than 18 square meters whilst I booked 31 square meters room. I could have booked much better options few minutes away easily for the same price.

Плюсы: Everything. This is saying a lot, considering we were at the Wanda Vista the night before.

Минусы: We weren’t there long enough.

Плюсы: Staff.environment.security.helpful.friendly.good for family.qiuet & comfortable

Минусы: Nothing.everything very good & for sure i will come again.

Плюсы: Excellent place to stay! Friendly staff, great breakfast and nice location.

Плюсы: We stayed at the Mercure as part of our honeymoon and had a fantastic time. The hotel is clean and comfortable. Staff were friendly and helpful. The location was within walking distance to town. Definitely head up to the spa at sunset. The views up there from the hot tub are amazing!

Минусы: Nothing

Плюсы: The hotel is quite new and the room was perfectly clean and very modern and comfy. The Shuttle-Service to the airport worked fine.

Минусы: The hotel is outside of the center, which is nice, if you want to go to the airport. To get in the center you have to take a cab or the bus (takes 20 minutes).

Плюсы: I asked the waiter to fry my eggs hard, not with the yolk runny. It was very tasty. The bacon was raw, but I wasn’t going to eat it anyway.

Минусы: Maybe a coffee machine instead of instant, but I realize that some people enjoy tea more than coffee!

Плюсы: Очень добрый

Плюсы: Excellent place for a layover in Almaty with good airport shuttles

Минусы: WiFi coverage wasn’t good everywhere but broadly ok

Плюсы: Clean. Free airport shuttle. Great staff. Air conditioner/heat in room. Close to train station.

Минусы: No electric kettle in the room.

Плюсы: Все и бесплатный трансфер до аэропорта

Плюсы: Рядом с аэропортом, не взяли платы за ранний заезд при условии, что покинем номер до 18 часов того же дня. Хороший ресторан: быстро и вкусно готовят

Минусы: Маленький номер: негде открыть два чемодана.

Плюсы: Чисто, уютно, вкусное кафе в гостинице

Минусы: Неудобно расположен кондиционер, шум с улицы

Плюсы: Staff were great . One lady was super friendly and spoke perfect English and very helpful (lived in Bahrain ) . Also the young front desk guy during the day was very helpful friendly and informative . And there was a young guy who was very friendly who seemed to always be at the hotel always working in many differences jobs. He was always smiling and working hard. (Night guy was a little grumpy each morning I saw him but I guess that is understandable )

Минусы: The actual details of the hotel didn't match the details on the booking.com site . For example it said free airport pickup . But actually it was $9 usd unless you stay for three days. (But those details were left out on the booking.com site) Also says sauna but there is no sauna. And the pool was "under maintenance" I imagine probably indefinitely. So I felt it was dishonest of the hotel or booking.com.

Плюсы: Трансфер, отзывчивый персонал, чистота и уют.

Плюсы: staff

Минусы: not clean

Плюсы: Всё понравилось. Полностью соответствует описанию на сайте. Особо хочется отметить персонал - вежливые, внимательные.

Плюсы: Ничего

Минусы: 1) бешанный кондей, с так себе регулировкой. 2) выключатели света и их расположения, оч неудобно. 3) при бронировании не было понятно, что туалет и ванная - это шкаф, это жесть! 4) просил нормальный вид из окна, дали с видом на забор. 5) и самое главное!!!! Чтобы пошла горячая вода, нужно ждать минут 5-10. 6) отсутствие цен на минибар. 7) зубную щетку положили, но пасту нет. Очень много НО!!!! Не рекомендую!

Плюсы: Everything excellent, services, breakfast, cleaness, comfort and location

Минусы: just smile a little bit more in the reception ;)

Плюсы: Superb location Superb breakfast Room facilities (shower excepted) very high end Excellent sleep Super staff Compact, yet modern and functional gym. Convenient and fair priced airport transfer. Despite arrival 3.5 hours delayed, driver was still there to meet+greet at midnight. Thanks!

Минусы: Shower - warm but not hot (especially at 6am on departure day) WiFi dropped out in the room a couple of times. Stingy with the towels

Плюсы: Nice breakfast and great location next to Tulebayev alley

Минусы: Bathroom! It feels like both toilet and shower are part of the room as they aren’t properly isolated (separated from the room with sort of sandwich panel type doors). That was quite dissapointing really.

Плюсы: I stayed for 9 nights in Worldhotel Saltanat Almaty . It is Fantastic hotel in the centre of Almatyl. I loved everything about this hotel: Shuttle service from airport to the hotel, very welcoming receptionist who was there to offer help, took care of my luggage and checked me in seamlessly ( at 1:00 am ), nice and clean room, wonderfull breakfast and fast internet. If I travel to Almaty again, I will definitely stayi n this hotel

Плюсы: Very comfortable, clean, good location and quite place. Friendly stuff. Will fit for all business trips and family vacation. Very friendly staff!!!

Плюсы: The hotel has a great location, clean and comfortable rooms and overall the breakfast is good (especially if you compare to what you sometimes get in hotels in the region). A really good choice if you are staying in Almaty for business or leisure.

Плюсы: По моему мнению один из лучших отелей Алматы с удачным расположением, быстрой скоростью интернета, компетентным персоналрм и отличным завтраком.

Минусы: Плохо прочищен слив умывальника в номере 305.

Плюсы: Stayed here many times. Great place? all good. Rooms, breakfast, internet, location. Just a perfect stay for me in AA.

Минусы: I liked everything. Will return again and again.

Плюсы: Отличный завтрак и расположение, удобная душевая кабина, которая не подтекает. Своеобразное решение с раковиной в комнате, но не мешает.

Плюсы: Nice unusual design of the room, furniture is white, comfortable big table and wardrobe. The bed was very comfortable too.

Минусы: Even though the design of the room and bathroom/toilet is nice and unusual I would prefer to have a standard bathroom. The one there in hotel was leaking and the water went to the room which was ridiculous. Curtains were with holes...

Минусы: Номер был прокуренный. И вообще номер сам по себе очень странный. Персонал равнодушный, не очень вежливый.

Минусы: This is marketed as a 4 Star hotel and is no more than 3 at the price of a 4 star

Плюсы: Расположение гостиницы в центре! Рядом хороший китайский ресторан.

Минусы: В полулюксе жесткая кровать, кафе при гостинице ужасное, даже кофе не вкусный, скудный завтрак, но зато с 7 утра.

Плюсы: Great location and good value for money. The facilities are quiet new and in good shape. The personnel is very friendly and helpful. General impression from the stay was good.

Минусы: The water mixing unit in the shower cabin was not old but acted very strange - the temperature was not stable changing from rather cold to very hot. This is definitely an equipment manufacturing gap - during the stay I was moved from room to room - the problem was in both rooms the same. The breakfast can be improved quality wise - raisins were dry and hard and one day the butter had a funny smell. The quality of cold meats (sliced sausages) was very bad.

Плюсы: Hospitality of the Coffee Bar Staff in particular.

Минусы: They should have Sauna, Jacuzzi also.

Плюсы: Всё.

Минусы: Завтрак мог быть получше.

Плюсы: Great location - close to ATMs, restaurants, supermarket, chemist and Metro. Very handy for the beautiful Zenkov Cathedral too. The staff were great and everything worked really well.

Минусы: The breakfast needs some improvement.

Плюсы: Всё.

Плюсы: The room was spacious, with a modern-looking bathroom

Минусы: The air-conditioning was blowing straight on the bed; the bed itself was really hard. The breakfast could have a better choice.

Плюсы: Замечательный отель. Если вам чего то не будет хватать, просто обратитесь к сотрудникам на ресепшн. Персонал очень отзывчивый и внимательный к гостям! У отеля очень удачное местоположение, рядом станция метро, Арбат, куча кафе и магазинов. Но есть собственный уютный ресторан, поэтому далеко можно и не уходить. В нем же вас накормят завтраком по системе "шведский стол". На завтраки дают всё вкусненькое... Блинчики, творог, овощи, сыр, колбаса, вкусная каша 2 двух видов, тушёное мясо с овощами, а также индивидуально для каждого - повара быстро приготовят яичницу или омлет именно такой, как закажите, ароматный кофе на любой вкус из кофемашины, чай, или сок. Хочу отметить замечание для тех, кто считает, что завтрак должен быть как в турецкой пятерке - нет, это бизнес отель! Ананасы и рябчики это за отдельную плату. В общем от всей души благодарю персонал отеля Вояж за внимательность, профессионализм, чистоту и хорошее настроение ежедневно в неделе моего проживания!!!! Обязательно буду рекомендовать своим знакомым ваш отель, и сама вернусь к вам в следующей поездке в Алматы!

Плюсы: The location and the staff are very helpful!

Минусы: The food was awful considering the money that I paid. Only few choices too .

Плюсы: Great customer service and very nice Manager

Плюсы: Excellent location, in a very nice area that made everything a short walk away. Also convenient for the Metro. Comfortable and spacious room, that was surprisingly quiet. Good wifi! Staff were very nice and helpful, and good with directions.

Минусы: Breakfast was lacking. Very basic buffet, in a dimly lit coffee shop. At least the coffee was good.

Плюсы: Very friendly staff (they even spoke decent english, as advertised), breakfast was ok; we were able to print out our flight tickets without any additional charge! Flexible check in was a nice feature.

Минусы: Location was very noisy, bathroom doors lock was broken

Плюсы: Staff are sooooooooooo friendly and helpful -both at check in and check out

Минусы: The hotel offers free airport pickup which is why I specifically chose this hotel since I was arriving around midnight. They confirmed the pickup but they did not show up. It was a stressful time to figure out the taxi situation since they were very aggressive with me knowing that I wasn't sure what to do after the hotel didn't show up. Finally got to the hotel and they apologized for forgetting me and paid for my taxi.

Плюсы: Comfy bed and very quiet. The breakfast had a large variety and was tasty. You could request eggs or an omlette how you like it. Tea available 24 7. The front staff are very helpful. Computer and printer and scanner was useful.

Плюсы: The free transportation. Excellent food especially the mushroom soup and beer battered shrimp. Amazing accomodation for the cost.

Минусы: TV channels too few, no English channels.

Плюсы: Понравилось раннее заселение и отношение персонала. Администратор Юлия любезно предложила завтрак,хотя обычно в день заселения почти никто не предлагает. Для Казахстана это большая редкость. Также удивил бесплатный трансфер до аэропорта (также очень редко кто предлагает такое) 10+++

Плюсы: Очень люблю эту гостиницу! Рядом аэропорт, бесплатный трансфер в оба конца, персонал потрясающий, все очень доброжелательные. Останавливаюсь там всегда, когда лечу куда-то через Алматы. В этот раз была с семьей, четырехлетнего сына привела в восторг кровать на возвышении))). Халаты+тапочки+туалетные принадлежности, постель очень свежая, кровати удобные. Рекомендую всем. Бюджетно и качественно.

Минусы: Замечаний нет

Плюсы: Завтрак супер У меня нет слов. Супер ещё раз Супер. Кровать и всё прочее отлично. Молодцы ребята.

Минусы: Всё супер. Не чего добавить.

Плюсы: Завтрак

Минусы: Расположение , для тех кто гость в Алматы, сразу говорю он в каком то посёлке расположен.

Минусы: Организация встречи в аэропорту

Плюсы: Трансфер по прилету и отъезду очень порадовал, дружелюбный персонал начиная с водителя, чисто и по домашнему комфортно, завтраки супер вкусные и разнообразные, вкусная выпечка с чаем в лобби бесплатно и круглосуточно, вода в кулере для 3-х звезд гостиницы также приятная неожиданность. Открывая свое окно по утрам и с улицы шли приятные запахи свежей выпечки, у хозяина гостиницы своя пекарня. Территория большая, а летом есть бассейн, стоит приехать, рекомендую. Спасибо.

Плюсы: The location is terrific I could find most everything I needed in just the couple of blocks around the hotel. Lots of places to eat a pharmacy a free atm banks and stores. There is a great pool at the hotel.

Минусы: The staff was always friendly and a support. They helped in a lot of little ways beyond just the required duties. WiFi didnt work well in the room but did work in the gallery

Плюсы: Сервис. Отличное обслуживание, трансфер бесплатный из аэропорта. Чисто, аккуратно, много разных деталей, которые сделали отдых приятным. Спасибо за работу

Минусы: Не много далековато от центра

Плюсы: Расположение в центре города

Минусы: Жил в люксе. Холодно в номере, чайника нет.

Плюсы: Great room with a large bathroom. Excellent breakfast with lots to choose from. The best was the staff in the reception. We arrived early and got the room and breakfast also. Very appreciated.

Плюсы: Дважды до этого мы уже останавливались в этом отеле и были от него в восторге. И жена предложила в этом году отметить моё 70-летие именно в этом отеле. Сотрудники знали об этом и принесли в номер огромную вазу фруктов изумительно вкусных, а какой букет из 79 белоснежных роз поставили в номере, восторг!!!

Минусы: Вот даже думать об этом не хочу - нам всё нравится!!!

Плюсы: Прекрасное местоположение. Чудесные завтраки. Зерновой кофе. Доброжелательный персонал. В номере чисто. Матрас удобный. Вода и принадлежности в номере всегда пополнялись

Минусы: Подушки в номере

Плюсы: Location, room size, staff, health club.

Минусы: There was no concierge and girls at reception doubling up as concierge had no clue.

Плюсы: Amazing location, central but cozy and quiet, not too crowded, spacious rooms, nice facilities, very good service. They even offered us a complementary 3am take-away breakfast!

Минусы: Maybe that the bar smells of cigarettes a bit, it was not very pleasant for us non smokers, so we never came back.

Плюсы: Excellent Breakfast

Минусы: The hall

Плюсы: Отличное месторасположение и персонал

Минусы: Старые, не уютные и темные номера

Плюсы: Всё было хорошо!

Плюсы: Отличное месторасположение, старая добрая Алма-Ата

Минусы: Твёрдые матрасы

Плюсы: Very nice breakfast and nice gym facilities, nice architecture. Nice fruit gesture.

Минусы: First room I was offered the air conditioning was broken. The technicians then tried to repair it but the unit was broken. I was then moved across the hallway to another room. This unit was also broken and was permanently stuck at 26-27C and the temperature only went down by 1 degree C overnight. It was not a restful sleep. After a business meeting the next day I was offered another room. This room was said to have a working a/c. I prefer to sleep and work in a cooler environment. Unfortunately, this room, no matter what temperature I selected on the thermostat never went below 24C. I was quite surprised for a 5* hotel that I had no control of how cool I could make the room. When I did work on my laptop before check out, I did so shirtless. It was the only way I could stay cool. This is not acceptable for a hotel that states it is 5*. In an unrelated incident, I sent laundry and dry cleaning out upon arrival. The following morning, I was taking a shower and had the "Do not disturb" sign on. I heard repeated knocking at the door. I left the shower and wrapped myself in a towel. It was the housekeeping service with my laundry and dry cleaning. This is simply awful. They could have easily called or slipped a note under the door. It is simply poor service. I am disappointed in this lovely hotel. Finally, the hotel rents itself out for special events. The musicians practicing the day before the event are easily heard in the room along with the event, of course. It is impossible to have a quiet relaxing evening in the room.

Плюсы: Large and sophisticated room facilities was the most impressive in Almaty

Минусы: There was not good viewing on the 3rd floor. However it was not a big matter compare with other excellent points

Плюсы: Great choice at breakfast and the massage spa areas

Минусы: Bed was hard and location of hotel was close to busy main road

Плюсы: Вид из окна. Но это заслуга гор, а не отеля.

Минусы: Сервис. Господа, если это сервис на 4 звезды за такие деньги, задумайтесь. Чашек для чая в номере нет, капучино обжигает рот в местном баре, извинений за это нет, гладильную доску несут 50 минут после 3х напоминаний, на ресепшен при вопросах говорят - я за это не отвечаю.

Плюсы: Although the food taste is not up to my expectation, but the breakfast remain excellent. It's just different taste among regions/continents, so, can't do much about it.

Минусы: The driver and the bell boy could cooperate better.

Минусы: No sockets near bed. Carpet in room a bit old

Плюсы: A perfect hotel in the centre of Almaty. Although the hotel is old and dated, the service, staff and facilities were all very good. I extended my stay more than once, it was like a home away from home. The cheap online rates make this fine place a bargain.

Плюсы: good

Минусы: all was ok for me

Плюсы: in fact, this is "old" version of Hotel Intercontinental

Минусы: Little bit noisy from outside

Плюсы: Location is good, bar and sportfacilities

Минусы: Rooms are very much outdated, with furniture and eg. radio from the 80’s. Dark room. Breakfast restaurant small and also depressing. Food not always good and especially coffee 2 hours old.

Плюсы: The hotel is good and peaceful. Age shows, but not disturbingly. Rooms are spacious, and clean. Breakfast is good, enough to select for every taste. The summer restaurant is very nice, and the staff in reception and restaurants is very friendly and helpful. Very good value for the money I paid

Плюсы: Хорошее местоположение, вежливый персонал, чисто

Минусы: Не мешало-бы обновить интерьер отеля. Подушки слишком мягкие, спать не удобно.

Плюсы: Great location for walking around the city, Really nice outdoor space, nice outdoor bar/restaurant. The pool area was really good.

Минусы: All good

Плюсы: Отличный персонал, отличный вид из номера на горы. Отличный завтрак и обслуживающий персонал. Всем довольны

Минусы: В номерах холодно, ночью замерз, с утра включил тепло на максимум, вечером пришел - дубак! Вызывают с ресепшн мастера, он ковыряется, обещает продуть, и 2 часа никакого результата. Только часа через 4 понемного стало теплеть. И все равно, сидеть за столом невозможно, из окна дует. В ванной чужие волосы. Цены на еду в отеле бешеные. Особенно для Казахстана. Сравните: ужин в рестране - суп, отличный шашлык, еще горячее и Маккалан - 10000 тенге, и завтрак в отеле - яичница, кофе, сок - 10000 тенге. И его еще и не приносят вовремя!!! Интернет еле ловит и еле ползает (в большинстве номеров). Ответ ресепшна убил: выключитесь и подождите 5-7 минут... Почему не 20, Карл??! Так-то точно все паразиты в сети умрут! В общем, тут обнаглели. Было еще пара вопросов, уже даже не хочется писать.

Плюсы: Ramada Almaty is a great hotel in Central Almaty a short stroll to the main centre. We thoroughly enjoyed our stay it was fabulous. Staff were very welcoming professional and accommodating, breakfast was superb

Плюсы: They were extremely attentive. Front desk greeted me by name when passing by after only one night. When our room was accidentally given up they upgraded us.

Минусы: We only had time to stay two nights.

Плюсы: The food was the down side - sometimes a bit tired and the paid dinners seemed repeats of breakfast

Минусы: the food fresher

Плюсы: Breakfast was elaborate and nice

Минусы: Room which we got after paying an early check in fee had a bad odour ( sewage smell from bathroom), the hotel offered to change the room after 1 day but the question is why such a room was given in first place , considering we were staying for 5 nights there and even paid for early check in. Apart from this the location of the hotel is far from city center if you plan to walk

Минусы: There was no hot water in the evening and next morning; WiFi wasn't working well; I had more expectations from a 4 stars hotel.

Плюсы: The pool, spa and steam room and restaurant

Минусы: Nothing

Плюсы: In all the aspects was perfect, recommend to everyone

Плюсы: Все средненько

Минусы: Звукоизоляция.

Плюсы: Good location , breakfast was good with variety including one Indian dish, 10 mins walk to Mega Mall. 5 mins walk to Paradise , famous Kazakh food restaurant. Enjoyed complementary Turkish, hummam, sauna , heated pool, massage not very expensive. Many fast food joints nearabout. Rooms are excellent.

Минусы: Nothing, everything was good

Плюсы: Останавливались в Рамаде в сентябре, в номере категории Представительский люкс. Номер просторный, чистый, с двумя сан узлами, удобной кроватью, предоставляют чайный набор, халат, тапочки, расческу, бритвенный набор, зубную щетку,пасту и т.п. Впервые все пожелания исполнялись мгновенно. Сервис, персонал отеля выше всяких похвал! завтраки очень понравились, удивило наличие грейпфрутов, ананасов, а когда курт мой любимый увидела, до потолка прыгала:) Отличный Спа. Отель рекомендую!

Плюсы: Всё

Плюсы: Clean and quite close to the center.

Минусы: Really unfriendly employees at the reception desk. Very strange habits for an international hotel and uninspiring breakfast in a dark room. I would definitely not go back there.

Минусы: Ремонт в соседних номерах

Плюсы: classic choice in Almaty. clean rooms, reasonably priced, good breakfast. more or less centrally located, close to 28 Panvilov guardmen park and Jibek joly station. Lots of restaurants within walkable distance.

Плюсы: First class amenities! Everything was well-done! The sauna and cooling pool were a good way to finish the day. I walked everywhere easily. Great value for money!

Плюсы: Breakfast is a big buffet with everything you could wish for. Rather quiet place because it is in an inner courtyard full of trees. Nice and shaded side terrace outside. Wifi perfect and reliable at all times, also on the terrace. I like the city: it is like a forest with buildings in it, but unfortunately too many cars. But the pedestrian road crossing opposite the hotel is super safe. Cars and busses stop always, really always, for the special pedestrian crossings in the whole city.

Минусы: There is little choice of restaurants in the immediate neighborhood. Some staff speak very good English, but not everybody.

Плюсы: Big room with big windows and lots of sunlight. Very clean. English TV news channel (rare in Kazakhstan at this price range). Helpful and professional staff. Reasonably central location near main train station.

Минусы: Extra charge for all early check-ins (so I went to nearby Arasan Spa to kill time.) Location not as good at D'Rami Hotel with less shops, restaurants, etc. nearby. Surrounding area is dark and not well lit due to road construction projects, but it still feels safe.

Плюсы: В номере есть все необходимое: халат, тапочки, принадлежности для чая. Завтрак вполне приемлемый.

Минусы: Ночью по коридорам бродили какие-то непонятные люди и стучали в двери с просьбой угостить сигаретой. В три часа ночи! Из чего делаю вывод, что охрана в отеле не работает должным образом.

Плюсы: Location is quite central

Минусы: Some staffs were indifferent to requests

Плюсы: Все чисто, аккуратно! Уютно

Минусы: Персонал не приветливый на ресепшене

Плюсы: Extremely helpful staff, smooth check-in and check-out. The hotel is tastefully decorated with spacious clean rooms and a very breakfast. Close enough to the city with all the amenities needed plus in a quiet spot. Very good value for money - highly recommended!

Плюсы: Расположение отличное. Вкусно кормят. Очень отзывчивый персонал. Красивый 1 этаж. Постельное белье оченьь мягкое и поиятное, кровать тоже прекрасная!

Минусы: Очень сильно напрягает полное отсутствие шумоизоляции, через стенку слышно абсолютно! И ночью и днем и утром. Как щелкают выключатели, хлопают дверями, смеются люди и мн.др. Для полулюкса маловат шкаф, нет сеток на окнах и дверях на балконе, пооом надо искать комаров, в целом чисто но ванной вытяжка была аж желтая грязная, было не очень приятно.

Плюсы: Excelente service comfortable room and nice location

Минусы: everything is was fine

Плюсы: Tien Shan is remarkable! Spacious rooms with high ceilings, fantastic service, and charming heated indoor pool. There is a spa attached to the hotel, which is also fabulous. All in all, a very nice experience. When we first arrived in Almaty, we stayed at the Dostyk, which is lovely but much more expensive and less centrally located than the Tien Shan. We also visited Rixos, which had a much grander feel but is a ways from the center of the city. Plus, the pool at the Rixos is being renovated (scheduled completion date in December 2019). Great breakfast buffet with generous hours (6-11am). Cannot say enough about the level of service. No kids allowed at the pool after 5pm, as the pool is attached to the spa and the noise carries.

Минусы: Wish we could have stayed longer

Плюсы: Отель расположен очень удачно.Чистый и уютный , номер большой . Завтрак разнообразный и сервис хороший

Минусы: Не успели посетить спа

Плюсы: Дружелюбный персонал.

Минусы: Нет чайника, кружек в номере.

Плюсы: The hotel is reasonably modern inside but occupies a classical-style building in an excellent location -- central yet fairly quiet, in a walking distance of a metro station. The rooms are spacious, with high ceilings and large windows. Very clean and tidy. Excellent value for money, especially considering the use of the spa.

Минусы: Breakfast options are somewhat limited -- of a 3* rather than 4* standard. The quality is fine, but I would expect a wider choice.

Плюсы: SPA, cleanness, friendly staff, comfortable room.

Минусы: -

Плюсы: Каждый день новый завтрак, отзывчивый и приветливый персонал.

Плюсы: Всё как всегда!

Плюсы: Good location and nice breakfast.

Плюсы: Все замечательно1

Плюсы: Хороший СПА на нижнем этаже. Теплые, чистые бассейны! Хорошие сауны

Минусы: Проблемы с замками на дверях (входная, туалет)

Плюсы: Excellent location and fabulous staff. Although the hotel is old, its very well maintained.

Минусы: A few bottles of drinking water in room would have been helpful

Плюсы: Very good location, and the most friendly staff

Плюсы: Very good breakfast. Good location. Nice and friendly staff.

Плюсы: Только персонал, их быстрая реакция и доброта. Идут на встречу, что не маловажно.

Минусы: Объект очень старый, вода в душевой чаще не нагревалась, приходилось звонить на ресепшн, сам душ не держится на стене, мыться можно только держа в руках душ. В шкафу обнаружила чьи-то капроновые носки... бокалы для чая не вымыты, помыла сама.

Плюсы: Location is good

Минусы: It all looks nice on the outside, but quite frankly, it's not. Worn out rooms with noise from the streets and the other rooms.

Плюсы: The had a piano downstairs and an excellent sauna

Плюсы: Прекрасное месторасположение. Вид из окна на горы просто шикарный, особенно с нашего 17-го этажа. Вокруг много магазинов, ресторанов, кафе. Хороший просторный номер, учли все наши пожелания. Быстрое заселение, выезд. Персонал на стойке регистрации дружелюбный, очень быстро реагирует на все просьбы. В номере есть все необходимое, в т.ч. бесплатный интернет. У нас было 2 комнаты и очень порадовало наличии в нед двери, разных телевизоров, 2-х кондиционеров. В холле: сувенирная лавка, кафе, услуги бизнес-центра. Бесплатный хамам и сауна. Бронировали с завтраками. На завтраки были каши, омлеты, фрукты, овощи, выпечка. Не сказать, что они супер разнообразные, но и не стоит забывать, что отель не в курортной морской зоне. Нам в основном все понравилось, рекомендуем.

Минусы: При посещении сауны и хамама персонал не был внимателен. Пришлось девушку отвлечь от ее телефона несколько раз и расспрашивать все самой о правилах пребывания, и далее прерывать пребывание в сауне, чтобы задать очередной вопрос, который в начале не был оговорен. В душе также нет разделения на мужскую и женскую, но это было бы нормально при наличии там дверей, но их увы нет. Пожелания лучше убирать номера, в ванной все всегда чисто, но пол в самом номере не очень. Пройдя в белых носках, они тут же становятся серыми (возможно это из-за покрытия пола, а не уборки, заметила, что оно какое-то как прорезиненное что ли, поэтому не поддается). Просьба к работникам ресторана побыстрее реагировать на освободившиеся столики. Гостей очень много и порой некуда сесть, а если столик освобождается, то его достаточно долго не убирают, приходится стоять и ждать.

Плюсы: The staff at the front desk was lovely, and very accommodating. The service staff that fixed the bathroom issue also had very pleasant very pleasant demeanors.

Минусы: The shower had some issues with overflowing, but the staff solved it quite quickly after phoning room service.

Плюсы: Завтрак (сама еда) - выбор невелик, но нам это не было критичным. Расположение - отличное!

Минусы: 1. На завтраке приходится искать или просить, чтобы принесли приборы (ложки, вилки, ножи, чайные ложки). 2. Нет весов - невозможно взвесить багаж (чемоданы, сумки). 3. В номере тёк душ (шланг).

Плюсы: The location was really nice, especially if one is willing to do some party as well as. The staff was knowledgable and really friendly and helpful.

Плюсы: Отель с интересной архитектурой, памятник. Развитая инфраструктура, есть все.

Минусы: Шумно и многолюдно.

Плюсы: Location was great, breakfast very completed

Минусы: They could have cleaned the room a bit better

Плюсы: Location was key when selecting this hotel.

Минусы: Really old soviet style hotel that was mediocrely updated. Says it is a 4 star hotel but I’ve stayed in 2-3 star hotels that were much better quality.

Плюсы: Персонал приветливый.

Минусы: Попали во время когда отопление ещё не дали. В номере было холодно. Кондиционер не грел, а обогревателей нет в отеле. Возможно из-за этого и завтраки были холодные.

Плюсы: Гостиница обновилась.Убрали кафе с прилегающей территории,сделали там сад.Обновили ковралан на всех этажах отеля.

Минусы: Я прибыл в 18-00 и меня полчаса не могли заселить по причине неготовности номера.В номерах холодно,так как окна сквозят,требуется ремонт пластиковых окон.

Плюсы: Very friendly and helpful staff. Check in and check out approach is flexible and fits my needs.

Минусы: Found in my room one sock i guess forgotten by previous guest.

Плюсы: The hotel is ideal for travelers that are visiting Almaty as transit as the check-in time is on arrival instead of the regular 14:00. The location is not in the city center but roughly midway from the airport to the city center.

Минусы: The hotel does not have an elevator. So keep that in mind.

Плюсы: We have stayed here 3 times. During our last stay we were kicked out of the hotel (at 21.30), eventhough the check-out time was 0.00. They wanted us to pay an extra night, because we left our luggage at the room.

Минусы: We have stayed here 3 times (in total 6 nights). During our last stay we were kicked out of the hotel (at 21.30), eventhough the check-out time was 0.00. They wanted us to pay an extra night, because we left our luggage at the room. We didn’t agree to pay an extra night and left the hotel.

Плюсы: The hotel is a bit in the middle of city nowhere - far from the centre, far from the business district and actually it was far from the airport although when I looked at the map I thought that proximity to the airport is the major advantage. It was not but this was my mistake. The team is nice and helpful but they speak very poor English. Anyway they try to help and they do. The room was clean, very spacious. Pretty comfortable bed.

Минусы: No lift! although the hotel has only 2 floors carrying large bag to the second is not what I enjoyed. The air-con was not working. Although the night was rather cold outside, the room was pretty hot.

Плюсы: I would highly recommend this hotel for the following: 1) Extremely helpful staff - our flight delayed for 7 hours and they went out of the way to prepare a breakfast box for us early next morning and even granted us the extension of stay with the same discounted rate the day before They were very helpful in booking cabs for us and providing us info about the costs too 2) 24 hour stay policy 3) Bathroom layout was extremely practical and fuss free 4) Spacious room and overall layout

Плюсы: 24H stay from chech-in

Минусы: Breakfast was not good!

Плюсы: Staff and infrastructure is awesome.

Минусы: Nothing

Плюсы: Spa facilities are great, breakfast is full of different bakery and hot dishes. The room is spacious and bath facilities are great. location is a bit far from the center _but bus stop is near by and most buses can take you to the center and most visited locations. Wi-Fi connection is great. Bring water bottle every day.

Минусы: in order to save our planet and environment _it is better to avoid using plastic bottles for water and bring water in glass jars or install a refill container.

Плюсы: Отличный номер с ванной комнатой. Есть все, что нужно. Заказанная в ресторане еда была очень вкусной!! Благодарю!

Минусы: Не было возможности погладить вещи.

Плюсы: Удобное расположение, 15 минут от аэропорта. Бесплатный тренажёрный зал и сауна. Круглосуточная стойка регистрации. Удобные диванчики в лобби

Минусы: Уровень сигнала WiFi не во всех комнатах комфортен. Приходилось сидеть с ноутбуком возле двери или в коредоре. Краники в ванной комнате сильно износились. В комнате были комары.

Минусы: I like location the most, because it was near the metro

Плюсы: Here it was the opposite to the hotel I stayed in before, the staff were very kind but the room was just ok. Although the staff couldn't speak English the communication worked with Google Translate and my few words of Russian, and they were always very helpful. The room was ok, it looked a bit better than on the pictures, the WiFi speed was ok, there were enough hangers in the wardrobe, and there was a fridge

Минусы: It was cold in the room as the heating was off. It was October and I guess they would turn it on in November. The shower was only hot twice but the other times it was only a bit warm, but still felt a bit cold as it was cold in the room and bathroom. The bathroom design was very old-fashioned. I would prefer a kettle rather than a fridge. And finally, the hotel was hard to find as there was only a sign in Russian without the name of the hotel

Плюсы: Very good value and hospitable/ helpful staff over coming the language barrier with ease

Минусы: A sign in English would be very helpful.

Плюсы: 15 min walk to the station

Минусы: not easy to find the location

Плюсы: Хороший приветливый персонал, номера тесноваты но все аккуратно и чисто...

Плюсы: Очень удобный чистый и комфортный отель

Плюсы: Close to the station and easy to take taxi to airport.

Минусы: Very tiny room.

Плюсы: Отличное расположение, пешком до вокзала Алматы 2, Арбат, ЦУМ все в шаговой доступности. Соотношение цена качество.

Плюсы: Staff was helpful. Strategic location with food, money changer and mini market. Hotel is well manage.

Минусы: Speak very little english. Room was small. No fan or ac. Can get very hot during summer.

Плюсы: Очень приветливый персонал. Удобное месторасположение, рядом с ЖД.

Минусы: Плохая звукоизоляция.Тонкая входная дверь. Заселились дети спортсмены, было очень шумно.

Плюсы: There is one English speaking staff who is very helpful and answer all my questions. Bus 92 to airport is just nearby.

Минусы: It was actually a residential building before. The sign post is not in English. Entry during the night times is not very convenient and no lift. But I am OK given it is cheap.

Плюсы: Чистота! Самый чистый отель, где я когда-либо останавливалась.

Плюсы: The location of the hotel is great. I loved that the carpet in the lift reminded guests of what day of the week it was. The room was big and even had a balcony. The staff were very nice and helpful and always smiled when I walked into the lobby. The breakfast was quite basic, but sufficient.

Минусы: The WiFi did not work consistently and didn't work in parts of the room.

Плюсы: near to our Almaty head office

Плюсы: Чистота, персонал,

Минусы: Плохой сигнал вай фай

Плюсы: Понравилось расположение, близко центру города и соотношение цены,качества очень приемлемое.

Минусы: Небольшой ассортимент на завтрак.

Плюсы: Everything is fine including tasty breakfast! ))

Минусы: Pillow it's too high and not comfatable.

Плюсы: Удобная кровать

Минусы: Очень низкая скорость интернета на 7 этаже. Отсутствия спортивных каналов.

Плюсы: Отель приятно удивил комфортом и уютом. Персонал вежливый и приветливый. Остались только позитивные впечатления.

Плюсы: Very nice place, clean and the staff was very friendly and helpful

Минусы: WiFi

Плюсы: Очень подходящий отель для бизнес командировок. Месторасположение удачное , все достаточно близко . Тишина в отеле . Особо удивило мини конференц залы на каждом этаже . Персонал очень вежливый и чувствуется командная работа и принимают не как клиента , а как желанного ГОСТЯ. Женский персонал одет в платье темно зеленого цвета с белыми передниками , ассоциация домашнего персонала. Завтрак великолепный с вкусным кофе , который входит в завтрак ( не за отдельную плату , как часто такое бывает). Атмосфера и оформление холлов отеля очень хорошо продуманы и представлены. Особо удивило что в лифте ежедневно меняют коврик, это видно по надписи дня недели на самом коврике. Владельцы отеля и Директор очень открыты к общению и заинтересованы в предоставлении достойного сервиса.

Плюсы: Good Hotel

Минусы: Early Breakfast served in room needs improvement

Плюсы: Отличный отель. Удобное расположение, близко к Rixos hotel.

Плюсы: Great location near city centre everything in a 15 minutes walk.

Минусы: Nil