|Популярный аэропорт||Кота-Кинабалу – Куала-Лумпур Клиа|
|Основной аэропорт||Куала-Лумпур Клиа|
Плюсы: Landing 20 minutes ahead schedule.
Минусы: Nothing much to improve as it only 50 minutes flight
Плюсы: Could not board due to flight restrictions
Минусы: Would suggest providing an email to let travelers know if the flight restrictions
Плюсы: Nothing I like
Плюсы: the girl next to me was flirty
Минусы: the girl next to me could have offered her number...
Плюсы: Aero bridge availability
Минусы: Choice to meals like McD mix and match. Can choose other combination of same value
Плюсы: No and No! Seat was cramped. Crew was ok
Минусы: If they weren’t always on the PA. I was trying to read and someone was always talking
Минусы: Need to cleanup the cabin.
Плюсы: Quick and easy boarding and very friendly crew
Минусы: Nothing really. For a no-frills flight, it was a great value
Минусы: Flight delayed.
Минусы: Attentiveness and comfort passenger for any incident.
Минусы: Attentiveness, we were miss for food purchasing was abit rush.
Минусы: Not too much delay as usual
Плюсы: on time despite having to unload luggages for passengers who did not turn up
warm welcome from pilot and co-pilot from cockpit
Плюсы: Checking in goes well
Минусы: after booking, air asia changed the flight schedule back teo hours. Then on travel day the flight was delayed another hour. So we arrived around midnight. Air Asia Is somewhat annoying as they’re always trying to sell you something during the flight
Плюсы: Quick flight
Минусы: Water should be free
Минусы: No wifi as advertised
Минусы: GROUND STAFF LETTING ME CHECK IN AS I HAD NO BAGS AND WAS GIVEN HALF HOUR TO GET ACROSS 4 TERMINALS TO MAKE FLIGHT. MISSED BY 5 MINUTES AND GROUND STAFF VERY UNACCOMODATING
Минусы: If seats could recline or have a pillow maybe.
Плюсы: Smooth boarding
Минусы: Leg room
Плюсы: Overall price / value is very good
Минусы: Leg room is very small
Плюсы: Crew was quick to serve any on-board item I ordered. Happily served with a smile
Минусы: I’ve been traveling with AirAsia since quite a few years, but recently AirAsia flights are being delayed quite often. This is not how budget airlines usually work. They’re known for their on-time operations. I hope AirAsia works to improve on this issue.
Минусы: The AC created so much smoke that I couldn’t see the stewardess during the safety instructions
Плюсы: Nothing. It's cheap and really not because you pay for everything extra.
Минусы: Rude customer service. Baggage cost more than the flight.
Минусы: the ground crew at departure lounge and arrival lounges are plain stupid. giving wrong info of departure gates. arriving crew didnt open the door .. buzy with handphone
Плюсы: Smooth check in
Минусы: That the in-flight wifi really is free instead of making the passengers to pay
Плюсы: On time departure
Минусы: Bigger aircraft
Минусы: All good
Минусы: Would be nice to have entertainment
Плюсы: The boarding was fast.
Минусы: Self-service boarding didn't work fully, causing some delay for my wife even though everything was in order. The flight was delayed and no over-the-air announcement or explanation or apology was given.
Минусы: More choices on entertainment
Минусы: Boarding always take way too long because of the hand luggage problem.
Плюсы: Was on time and we landed ahead of the scheduled ETA
Плюсы: Crew was really nice
Минусы: There wer plenty of empty seats and the other people sitting in my row wanted to move to open seats but weren’t allowed because the seats apparently cost more money than our seats. I think that’s a bit stingy of the airlines because no one is sitting there. Why not allow people to be comfortable?
Плюсы: The flight was okay, service was okay.
Минусы: Could be better if the departure was on time rather than delaying too much without clear explanation.
Плюсы: No comment
Минусы: Be punctual.
Минусы: On time
Плюсы: Our seats were comfortable and the landing was smooth
Минусы: All food and drink had to be paid for -even water!
Плюсы: The flight i booked has 2 segments and both by Air Asia. However, when arrived in KL, i was forced to exit term
Минусы: For some unknown reason, Kiwi.com booked this as a self-connecting trip and now my luggage is missing (didn't connect). In addition, they CHECKED IN FOR ME and selected middle seats. I am incredibly unsatisfied with this service and disappointed in my kayak experience as a result.
Плюсы: The crew was amazing!
Минусы: provide accesible wifi
Минусы: International travelers should not use Air Asia because of baggage limitations and application of excess baggage charges. It operates as a commuter airline.
Плюсы: Everything was good ...
Минусы: ... we were just a little bit delayed.
Плюсы: Very good for the price I paid
Минусы: Somehow I couldn't check in online, or at the kiosk. There was only 2 check-in desk for domestic flights in KLIA2. Long lines and waited 20 minutes. Thankfully the staff at the counter allowed me to check in, despite having only 50 minutes to spare.
Плюсы: so far so good. no complain.
Минусы: short trip okay . everything great. keep up the good job.
Плюсы: good budget airline.
Минусы: seats are very close, legroom is uncomfortable
Минусы: Boarding pass and ticket did not specify terminal 2!!! Automatic check in not clear
Плюсы: Great experience
Минусы: Food and beverages are not free. Even water cost money so you might as well bring your own. Also they advertised free WiFi but as soon as logged in you have to pay.
Плюсы: Nice and clean aircraft
Минусы: Very specific about weight of bags
Плюсы: correct priority of boarding respected
luggage handling very fast
Минусы: quality of food
Плюсы: Got an aisle seat and boarding was quick.
Минусы: Too long of a flight for no WiFi and no water.
Simple short haul
Плюсы: Prompt boarding, leather seats with reasonable leg room, even with seat in front reclined. Efficient, friendly and professional stewards
Минусы: Had to ask someone in terminal about getting our connecting flight
Минусы: Never Kiwi.com again! Thailand to Indonesia both flights on AirAsia but they would not book my bag to final destination. In Kuala Lumpur had to go through customs (LUCKILY! no visa required) get my bag, go security line again, check bag again. Took over 2hrs stressed if I would make my flight.
Минусы: Very great crew, thank you AirAsia
Good for short flight
Плюсы: The new seats are good. I didn't get any back pain.
Минусы: Not much.
Минусы: Regarding the luggage. Myself need to purchase luggage but some of the people not need to buying. The Airasia staff informing that my luggage and laptop more than 11kg and need to purchasing. This is first time, I hear that laptop including also. As per my view, I had saw some of the people more heavy and biggest than me but still can go through. It is because I am foreigner and they are local person.
Минусы: I didn’t have any food so am unable to comment on this