Код ИАТА | AM |
---|---|
Маршруты | 119 |
Популярный аэропорт | Мехико Бенито Хуарес – Канкун |
Аэропорты | 50 |
Основной аэропорт | Мехико Бенито Хуарес |
Плюсы: Boarding and deplaning was done three rows at a time. It worked great.
Минусы: I still haven’t gotten my refund when this flight was cancelled over 2 weeks ago! Terrible 3rd party service.
Минусы: The baggage fee was excessive probably because Kayak had a discounted rate. Next time I will just book with Aero Mexico, it´s the same cost anyway.
Плюсы: Speedy service & easy to navigate.
Минусы: Only COVID being under control!
Плюсы: Crew was very friendly!
Минусы: all was excellent!
Плюсы: The crew was amazing, very respectful and very timely.
Минусы: My experience with Aeromexico was excellent. The snack and drink sets them apart from the other competitors. No delays, and friendly staff.
Плюсы: The crew was amazing , the site is ok
Минусы: I love Aeroméxico , thanks for de service and the food.
Плюсы: Nithing
Минусы: Seat assignment with ticket bought 10 days prior
Плюсы: Crew was amazing!
Минусы: Seats
Плюсы: Crew friendlynesd
Минусы: Paying a little more attention to the seating. Not everyone was socially distanced. Seat rows were unequally distributed: some were all full others were too empty.
Плюсы: Plenty a space between seats. Ver confortable seats and small entertainment screens!
Минусы: Better selection of movie?
Минусы: punctual arrive
Плюсы: Seat was okay, but I thought we weren't doing center seats because of Covid risk. That plane was packed tight.
Минусы: They made me store my bag, because I had a guitar which has always been allowed as a carry on. Its a fragile instrument, and has always been allowed as a carry on.
Плюсы: Flight on time and professional crew
Минусы: N/a
Плюсы: Flight on time and professional crew
Минусы: N/a
Плюсы: Flight, plane, and crew were great.
Минусы: MEX customs was a nightmare.
Плюсы: Nothing
Минусы: Everything
Плюсы: Nothing
Минусы: Everything, I will never going to use this software anymore.
Плюсы: Super nice!!
Минусы: Snacks
Плюсы: Everything but the flight it self was ok.
Минусы: The weather
Плюсы: Flight was late, lost my conection and gave me a flight for next day
Плюсы: Great service, very puntual, we even arrived early
Плюсы: Premium feeling to the flight
Плюсы: Being high
Минусы: If no one asked me questions
Плюсы: Nobody bugged me
Минусы: I like attention
Минусы: Way too much people... We're in a pandemic and the plane was Full. Unacceptable.
Минусы: Airline is very unethical and need to be professional. I will never fly with them again .
Плюсы: Seats are comfortable. Compared to other flights there is more leg room.
Flight attendants where friendly.
Минусы: The flight was late on arrival, so there was more time spent in the airport. Due to this, we were right behind another flight that landed before us. Customs will only allow one plane to disembark, so we waited to get off the plan for over 30 minutes. This was the only bad experience with the trip.
Плюсы: The crew was attentive.
Минусы: Check in process was super slow. It took an hour and a half. Check in process needs to be made more efficient. Also, plane took off an hour and 20 minutes later than originally planned. Therefore, we landed an hour later than expected.
Минусы: Flight was delayed 2hrs.
Плюсы: Never using this airline again
Минусы: Horrible organization
Минусы: Podrían mejorar su espacio para equipaje de mano, arriba y debajo de los asientos
Плюсы: Due to covid I understand the strict attitude but sometimes they are rude.
Минусы: Better attitudes
Плюсы: Movies and shows. Blankets. Prompt staff on plane. Snack options.
Минусы: Ticket counter was stubborn to release our boarding passes despite having already checked in online. Saying we were “too late”. The kiosk would not release our boarding passes either. Yet, we breezed right through security to the gate and we’re first to board the plane having had to actually wait awhile before boarding. The ticket counter person unnecessarily made us wait even longer when we were already running late due to having spent 11 hours in the hospital day prior from E. coli.
The boarding process was also sloppy. Three different attendants asked to see our passports. Why did everyone need to verify us? We were asked very silly and seemingly unnecessary questions before boarding further slowing the process. We were asked before boarding if we had checked a bag, not sure what difference that made.
Плюсы: The flight was delay about an hour, on board. The crew was great.
No entertainment on board. Good complimentary bar.
Минусы: Being on time
Минусы: Nothing it was great Aeromexico is the best
Плюсы: Very communicative about things like bathrooms being closed for sanitation, turbulence etc.
Плюсы: Yes
Минусы: Yes
Плюсы: The crew was good. The seats fine.
Минусы: The sana distancia was not respected in the airline.
Плюсы: The flight was on time and the crew was great
Минусы: The organization to keep safety measures and social distance. The crew did not make sure that people were keeping their distance while boarding, and the flight was completely booked
Минусы: gate boarding schedule was horrible, and checking in your luggage was a nightmare, missed my flite, and the second day it almost happened again it is totally a mess at this airport unbelievable!!
Плюсы: everyone professional and polite very nice.
Минусы: I cant think of anything
Плюсы: Crew was amazing and seats were very comfortable
Минусы: Could be better not paying $180 for my bag!! I asked in Chicago for the price on my way back and they told me $ per bag! I trusted them and when I was at the airport they charged me 265 dollars for 3 small bags! They liked to me
Минусы: The boarding process after getting off the bus to get on the plane.
Плюсы: Everything it was so fast and excellent
Минусы: The food in the airplane
Плюсы: This was my first time flying with this airline and it went above expectations!!
Минусы: It was fantastic!
Плюсы: Seat OK, but full row. Social distancing OK.
Минусы: Passengers use face masks for the most part, but encouragement (not enforcement) by crew might be considered.
Плюсы: gooe friendly service. Flights were on time.
Embraer 1900 performed well.
Минусы: More English tranlation
Плюсы: La experiencia en general fue buena
Минусы: El sistema de facturación. Me dijo la aerolínea que Kayak pago con moneda rusa, entonces no podrían entregar un comprobante fiscal (CFDI)
Плюсы: Nothing. There were no Covid-19 measures in place and no social distancing. Unsafe. Crew without masks.
Минусы: Is it that hard to follow Covid-19 measures? The flight was full and people sitting shoulder to shoulder.
Плюсы: Nothing. There were no Covid-19 measures in place and no social distancing. Unsafe. Crew without masks.
Минусы: FOLLOW COVID-19 TRAVEL GUIDELINES!!!
Плюсы: Time and service were excellent.
Минусы: Food. I don’t mía be to pay
Минусы: the crew verifying that the passengers will use mouth covers during the flight
Плюсы: I was very comfortable.
Минусы: Not the fault of Aeromexico but making the connection in Me4xico City was difficult. Airport employees kept sending me in different incorrect directions.
Плюсы: Yes
Минусы: Nothing everybody treated us with respect
Плюсы: The crew was great
Минусы: The disappointing issues were with the airport process.
Плюсы: The crew was great
Минусы: Check in on line was diffucult and did not include opportunity to precheck a check in bag. Acwaste of time fir everyine in line
Плюсы: Aeromexico they need money and they charging fees for bags and I miss my flight and they don’t help me to reimburse any money. Never again in my life Aeromexico sucks
Минусы: Better costumer service
Плюсы: Boarding & disembarking
Минусы: Covid protocol
Плюсы: Exelent airline