|Популярный аэропорт||МакАллен Миллер Интернешнл – Мехико Бенито Хуарес|
|Основной аэропорт||Мехико Бенито Хуарес|
Плюсы: I have been writing you to change that flight and you don't respond. It is Kayak that is poor in the response department I booked another flight and need credit per the insurance I bought. now for 2 flights that you hae not responded to
Минусы: Contact with Kayak to work out changes and get responses ...no contact from Kayak to emails
Плюсы: Small airline but professional
Плюсы: I had no one sitting next to me , which was great because of social distancing. Staff where friendly.
Минусы: Having somewhere to charge my phone
Минусы: We had to buy an extra seat because there wasn't enough passengers that showed up so the flight was going to be cancelled. An extra 3000 pesos after a very stressful wait.
Плюсы: The crew was very friendly and kind
Минусы: It took forever to get on the plane, and there was nobody at the gate for us to ask when we were going to start boarding. The website didn't have any information either. Since this is a smaller plane, it's prone to turbulence so it was very bumpy as we approached Mexico City
Плюсы: We could have drinks and snacks without purchasing them. And the crew is nice
Минусы: Boarding was delayed and nobody said anything regarding the delay. There was no one in the counter and that was frustrating
Плюсы: Crew was super nice and we could have drinks and snacks without a charge
Минусы: Seats were clean, just some floor vacuum
Минусы: Delayed flight by two hours and lost bag. Definitely avoid Aeromar
Плюсы: Free beer, popcorn
Минусы: We were bumped to a later flight because Aeromar overbooked the flight. There was no compensation for the inconvenience. Also the flight we were put on was 45min late leaving. The crew seemed to be wasting a lot time loading luggage on to the aircraft
Минусы: Everything was good
Минусы: Professional and on time
Плюсы: Service was great. The crew was great.
Минусы: The planes feel old.
Плюсы: On time departure. Kind crew!
Минусы: Requested an earlier flight since we arrived at airport early. We were told we would have to pay almost 7000 Mxpesos for penalties!!! Crazy! Same airline only 2 hours earlier.. Why??!!
Минусы: Using ATR's there should be a bigger savings on fares. Cost factors are less operating turbo prop aircraft. Your prices do not correspond with your cost savings in comparison with jet operators.
Минусы: Flight on time, fligh attendants that didn’t bother me
Плюсы: My flight from Guadalara got deleyed and i couldn't get on time into Mexico city
Минусы: Poor plane quality and delayed.
Плюсы: Pretty good flight overall.
Минусы: Better snacks/ entertainment.
Минусы: The flights to Acapulco and back to MX City were both late.
Плюсы: Very different with an in country Mexican airlines. Flight was 1 1/2 hours late. Everything very basic but comfortable flight. No food or beverage service.
Минусы: Not knowing the language makes it a little different in figuring out boarding order and such but asking among the local travelers gets things lined up
Минусы: We didn't get assigned seats as the system was not available so we ended up getting the boarding passes at the gate. However it was very chaotic as a lot of people were in the same situation. Then it was announced that the flight was delayed for another 90 minutes.
Минусы: Over 1 hour delay and 2 gate changes with no communication!
Baggage claim was as far from entry to terminal as possible.
Минусы: More clear signs and instructions for boarding.
Минусы: Flight was delayed ... had to walk to plane from gate. Arrival was good, bus from plane to terminal arrived directly at baggage carrousel
Плюсы: Very clean and great service!!
Минусы: Running 1 hour late
Плюсы: At the gate they should talk in English as well as Spanish calling passengers to get in the plane
Плюсы: Aeromar is a very competent regional
Минусы: leaving Puerto Escondido
Nice, modern and confortable plane and good pilots
Плюсы: It’s my first flight with a plane using both helix and turbo engine. It gives you a nice safety sensation. Good flight.
Минусы: They put us on waiting line for landing, which is not the fault of the airline, of course.
Плюсы: The flight attendants were very professional and the flight was very comfortable as well.
I booked this flight but...
Минусы: I received a confirmation number but when I got to the airport , the ticket wasn’t booked. I’m not sure what happened. I see it was in my credit card. This was a bad service.
Take long time to bord
Минусы: Put me in hould to bord more than 2 hours
Плюсы: We were on time. Everyone very courteous. Check in easy. Plane clean and safe. Given the negative reviews out there, I can honestly say this trip was just fine.
Плюсы: Same as above.
Aeromar charges the 2nd piece of luggage by pound!!!
Минусы: My second bag had to be paid by pound! I payed $85 us for a 14 kg lugagge for a 45 minute flight... The price for the bag was more expensive than my own flight ticket!!!
Минусы: Reserva no respetada
Плюсы: We we're late leaving but we were OK
Минусы: Delayed scheduled pickup
Плюсы: Personal was excellent
Плюсы: Clean, well maintained plane. Staff was pleasant and professional
The handle on my suitcase was broken.
Плюсы: Everything was good except the handle on my suitcase was broken and
Минусы: Damaged suitcase
Nice and professional flight crew
Плюсы: VERY friendly. Comfortable. The crew had to deal with a sick passenger and they did it with professionalism and kindness. The refreshments were excellent! Much better than US airlines.
Минусы: The boarding process was a bit confusing. The directions weren't clear from the crew, but they were very friendly. Late boarding and we had no updates from the staff.
AeroMar is perfect for short trips
Плюсы: The staff was very professional boarding from Acapulco, Morelia, and Mexico City. They are very friendly and will help you answer any questions you have.
Минусы: One flight got delayed an hour. Also picking up our luggage was a huge mess, they piled five flights together and we had to wait an hour for our stuff.
Плюсы: We were only 4 on board.. excellent service
Минусы: They didnt put fuel to the plane by the time it was the flight we have to wait like 20min or more.. That happen at CDMX ..
Плюсы: Fligth on time, with a nice and kind crew.
Минусы: Since we were flying on a prop plane, a new experience for me, I was a little surprised at the differences: the greater degree of bumpiness in turbulence, the sense of quicker and sharper take off and landing.
Плюсы: Not much..Courteous boarding agent
Минусы: Flight rescheduled, ...then delayed again... spent hours in airport lounge... long waits on bus to airplane ..poor snack Several items stolen from suitcase
First time in Acapulco
Плюсы: Smooth flight
Минусы: The seats are too cramped and no luggage space for a carry on with people bringing on several bags of souvenirs and use all overhead storage.
Минусы: The long delay
Плюсы: Kayak charged much more than quoted price
Минусы: Kayak overcharged
Минусы: The airline Cancelled our flight during its rearrangement of its schedule but failed to inform us. We happened to find about it the day before the flight through my cousin who booked through orbitz. The new schedule had fewer options which was sad. Lucky for us we found out about it. Departure was delayed because of lack of staff. The plane sat waiting and ready at the gate, the desk phone rang for twenty five minutes and announcements were made on the public address system in search of staff who could board us. The flight was fine but the front end made we wonder about the operation.
Плюсы: Clean airplane. Friendly crew. I think everything was great.
Worst Airline ever
Плюсы: Nothing really.
Минусы: - Overbooked flight (by over 20 seats!!! WTF). - Lie after lie about what was going on. - Flight was over 4h delayed.
Плюсы: Flight was late in departure and affected my later dinner schedule with my family so I️ was not too happy being late in Acapulco
Минусы: Late departure from Mexico City
Минусы: Check in counter opened less than 2 hours before flight and by time we checked in and went through security it was almost time for flight! Would be nice to sit and relax a sort bit.
Flight got delayed about 3 hours
Минусы: No updates at any time. No opportunity to buy food. No entertainment.
Минусы: Aeromar is a scam
Плюсы: VIP wait area
Минусы: Boarding flight stairs are too steep
Super bad experience
Минусы: The day of my trip I showed up to the airport only to discover that there was no flight. I was never notified. No representative was around and phone numbers didn't work. I had to book a last minute flight with another airline in order to get home.
Минусы: Flight was delayed. When the gateman came to tell me I requsted my bill and when that completed I saw the plane depart. It was half full and already late. They required me to pay $125 USD to take the next half empty flight.