ANA (NH): заказ авиабилетов, отзывы и правила отмены бронирований

Меню

ANA – главное

Код ИАТА	NH
Маршруты	325
Популярный аэропорт	Фукуока – Токио Ханеда
Аэропорты	97
Основной аэропорт	Токио Ханеда

Отзывы туристов

ОБЩИЙ РЕЙТИНГ

8,7 Превосходно

На основе 4 619 отзывов

Общий рейтинг:

8,8

Посадка

8,9

Комфорт

8,5

Экипаж

9,1

Развлечения

8,4

Питание

8,3

Последние отзывы

Оценка клиентов

951

341

125

5,6

Плюсы: Crew service is good!

Минусы: The seat is really cramp and tight!!

Время написания отзыва: апр. 2020

источник –
8,0

Плюсы: Crew service is excellent!

Минусы: The seat is really cramp and tight!

Время написания отзыва: апр. 2020

источник –
2,0

Минусы: I was not able to cancel the flight because the procedures were onerous. I can not recommend this booking to anyone.

Время написания отзыва: апр. 2020

источник –
2,0

Минусы: Kayak sends these out and if you rate good they take credit but if you rate poor then it's the vendor's problem. I cancelled this flight and the idiots at kayak don't know.

Время написания отзыва: мар. 2020

источник –
2,0

Минусы: You people are really stupid. You told me you don't have anything to do with the flights when I wanted to cancel and now you ask how the flight was? Totally incompetent. Your the absolute worst.

Время написания отзыва: мар. 2020

источник –
10,0

Плюсы: Yes, it was great.

Время написания отзыва: мар. 2020

источник –
10,0

Плюсы: The crew took care of us during a strange virus affected flight.

Время написания отзыва: мар. 2020

источник –
10,0

Плюсы: crewe were excellent

Минусы: nothing !

Время написания отзыва: мар. 2020

источник –
7,6

Плюсы: The crew was really nice, as you can expect from a Japanese company. Super helpful and smiling. The food was also very good.

Минусы: The space is really tiny. The screen also tiny.

Время написания отзыва: мар. 2020

источник –
10,0

Плюсы: Space and courteousness

Время написания отзыва: мар. 2020

источник –
10,0

Плюсы: The ANA crew is pretty awesome. They are super nice and professional. I would 12 out of 10 travel with ANA again.

Минусы: Nothing really

Время написания отзыва: мар. 2020

источник –
8,0

Плюсы: The crew was professional and super friendly.

Минусы: Our bags had arrived early, and were waiting at the service station. However, there was no one there in the rooms and our stuff was left outside the door. We have pictures of our bags left out. It’s kind of a bummer that our stuff was left unattended. Someone could of grabbed it.

Время написания отзыва: мар. 2020

источник –
6,3

Минусы: There was an uncontrolled child kicking my travel companions seat and screaming for much of the flight. I’m not sure what United could do but relocating us or the passengers with the screaming child would have made the flight more comfortable.

Время написания отзыва: февр. 2020

источник –
7,6

Минусы: I was not aware that I flew in Narita and flew out of another airport.

Время написания отзыва: февр. 2020

источник –
9,6

Плюсы: Again, the crew was extremely polite and accomodating. I’d fly with them again!

Время написания отзыва: февр. 2020

источник –
9,3

Плюсы: The crew is awesome. They’re so polite and helpful.

Минусы: I think more options that don’t involve seafood would be good, but I’ll also consider selecting a specific meal in the future.

Время написания отзыва: февр. 2020

источник –
10,0

Плюсы: Cheapflights ..I will book my ticket from you again.. I am so delighted.

Минусы: None

Время написания отзыва: февр. 2020

источник –
10,0

Плюсы: On time departure and earlier arrival of the airline Thumbs up for the pilot for smooth landing and take off Food is so delicious Stewardess are very respectful Will fly again with ANA

Минусы: None so far

Время написания отзыва: февр. 2020

источник –
10,0

Минусы: Selecting seats online

Время написания отзыва: февр. 2020

источник –
10,0

Плюсы: Crew was friendly, eager to help. Flight arrived on time.

Время написания отзыва: февр. 2020

источник –
10,0

Плюсы: Love ANA. Always a pleasure.

Время написания отзыва: февр. 2020

источник –
9,3

Минусы: N/A

Время написания отзыва: февр. 2020

источник –
10,0

Плюсы: Amazing

Время написания отзыва: февр. 2020

источник –
10,0

Плюсы: Amazing service

Время написания отзыва: февр. 2020

источник –
10,0

Плюсы: Service

Минусы: This was a much more pleasant flight than I had from DC to Tokyo back on Jan 15

Время написания отзыва: февр. 2020

источник –
6,0

Минусы: This is just a poor airline in which I will never fly on again. I will blame it a lot on miscommunication but seats are horrible and need way for cushion especially if you are on a 11 hour flight.

Время написания отзыва: февр. 2020

источник –
5,3

Минусы: I hated everything about this 8 hour flight. Going to and coming from Toyko. The seats were EXTREMELY, EXTREMELY uncomfortable. I had to keep adjusting my body because my lower back was in so much pain. I ordered a kosher meal for both my sister and I but they only bought it for her. When I asked where was mine they said they didn’t see my name when I was the one who bought the tickets. It was extremely frustrating. I will never fly on this airline again.

Время написания отзыва: февр. 2020

источник –
10,0

Плюсы: Amazing crew! Great food service!!

Минусы: Cleanliness of tray table

Время написания отзыва: февр. 2020

источник –
10,0

Плюсы: The crew was helpful and meals are delicious.

Минусы: Give free mask.

Время написания отзыва: февр. 2020

источник –
2,0

Минусы: Canceled my flight

Время написания отзыва: февр. 2020

источник –
10,0

ANA rocks

Плюсы: Food, seat comfort, service

Время написания отзыва: янв. 2020

источник –
10,0

Минусы: Great flight everything smooth - the food is fantastic I flew economy and received excellent food. The employees are very friendly and the plane was a recent model Boeing very smooth.

Время написания отзыва: янв. 2020

источник –
5,0

Минусы: On long flights, the seats need to be more comfortable and there needs to be more entertainment options. Also was not sure why we could not book seats even though we booked tickets in October.

Время написания отзыва: янв. 2020

источник –
10,0

Минусы: These are the friendliest and most helpful people in the business! They are my new go to from now on!

Время написания отзыва: янв. 2020

источник –
10,0

Минусы: !

Время написания отзыва: янв. 2020

источник –
4,6

Минусы: Very uncomfortable seat. A bit rude flight attendant.

Время написания отзыва: дек. 2019

источник –
4,6

Плюсы: The plane was ghetto and old and there was only one tiny restroom for the entire economy class.

Минусы: A newer plane with more restrooms would be great.

Время написания отзыва: дек. 2019

источник –
10,0

Минусы: On time and comfortable

Время написания отзыва: дек. 2019

источник –
5,3

Плюсы: Time is good.

Минусы: With long flight these two are a must ! Food is very limited and needs to have more movies.

Время написания отзыва: дек. 2019

источник –
7,3

Плюсы: Very clean. Crew was very good. Food was for the most part fine.

Минусы: Entertainment was pretty lacking. No paid WiFi service on the airplane for a modern country’s air fleet... only texting.

Время написания отзыва: дек. 2019

источник –
10,0

Время написания отзыва: дек. 2019

источник –
10,0

Минусы: Mid night snack can be improved, it’s too small a portion.

Время написания отзыва: дек. 2019

источник –
10,0

Плюсы: Yes

Минусы: Nothing.

Время написания отзыва: дек. 2019

источник –
5,6

Плюсы: Crew was very nice, toilets clean.

Минусы: Flight delayed 2 times, didn’t receive text or Email from the second delayed

Время написания отзыва: дек. 2019

источник –
9,0

Минусы: Chair isn’t comfortable.

Время написания отзыва: дек. 2019

источник –
7,6

Плюсы: The cabin crew was so warm and friendly, always ready with a smile and eager to help.

Минусы: Simply an older aircraft and the entertainment options were lacking compared to other carriers. The news video NHK would not fast forward or rewind but would always start over. Otherwise it was a good flight thanks

Время написания отзыва: нояб. 2019

источник –
8,0

Минусы: The planes are pretty outdated especially the connecting flights from Narita to HKG

Время написания отзыва: нояб. 2019

источник –
8,6

Плюсы: Very caring, and pay full attention to passengers.

Минусы: Better food quality, more movies please.

Время написания отзыва: нояб. 2019

источник –
7,6

Плюсы: Food is bland, boring. Entertainment contents are limited and old movies

Минусы: As mentioned above, more new selections of movies. Better taste and quality of food, please.

Время написания отзыва: нояб. 2019

источник –
10,0

Плюсы: Clean plane and comfortable seats.

Минусы: Complementary snack to go with free beverage.

Время написания отзыва: нояб. 2019

источник –
9,3

Плюсы: Well maintained plane, nice staff and over very comfortable.

Минусы: The wifi worked only 1 hr of the 3 hrs I bought

Время написания отзыва: нояб. 2019

источник –
8,6

Плюсы: The crew was great. I experienced great hospitality.

Минусы: The quality of meal.

Время написания отзыва: нояб. 2019

источник –
3,6

Плюсы: Seat was broken would not lock in upright position. Seat entertainment screen was also malfunctioning in the on position.

Время написания отзыва: нояб. 2019

источник –
10,0

Плюсы: The 787 is fantastic. First class feels in the economy. The food offering is also first class. Service is amazing.

Минусы: Serve the cold soba for all meals. :) Love it.

Время написания отзыва: нояб. 2019

источник –
8,3

Плюсы: Some of your reservations staff in Los Angeles needs to be counseled

Минусы: Been more polite especially mike in your mileage program.

Время написания отзыва: нояб. 2019

источник –
6,0

Плюсы: Always excellent Japanese service.

Минусы: No entertainment system, only one channel for everyone in the middle of the airplane like in the 80's. No reclining seats, sit straight only, but decent leg room, unless you are taller than 6ft.

Время написания отзыва: окт. 2019

источник –
10,0

Плюсы: The seat was great.

Минусы: Overall, it was a great experience. Boarding is very fast compared to US airlines.

Время написания отзыва: окт. 2019

источник –
2,0

Плюсы: no -all that was amazing was the complete idiocy of ana

Минусы: virtually everything was a unacceptable starting with the gate staff ...

Время написания отзыва: окт. 2019

источник –
9,3

Плюсы: Onboard service was perfect - prompt, friendly and professional

Минусы: The cabin was always kept a bit warm

Время написания отзыва: окт. 2019

источник –
10,0

Плюсы: ANA flights are always well run and good enough.

Минусы: Their iphone applications could be smoother and more functional.

Время написания отзыва: окт. 2019

источник –

Ещë

Статус рейса

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ANA: правила отмены бронирований

По мере того, как меняется ситуация с COVID-19, авиакомпания ANA также регулярно корректирует свою политику. Чтобы узнать текущие правила отмены бронирования компании ANA, пожалуйста, свяжитесь с ее службой поддержки напрямую. Последние данные об условиях изменения бронирований и неустойках можно посмотреть в разделе Информация для пассажиров а/к ANA.

Информация о статусе рейса, его отмене и задержке предоставляется Flightstats.com. Данные Flightstats могут не всегда быть точными. Обязательно сверяйте полученную информацию непосредственно с данными авиакомпании.

Поиск дешевых авиабилетов – ANA