|Популярный аэропорт||Осака Итами – Токио Ханеда|
|Основной аэропорт||Токио Ханеда|
Плюсы: The simplicity.
Минусы: A closer gate. Some inflight food.
Плюсы: Crew service is good!
Минусы: The seat is really cramp and tight!!
Плюсы: Crew service is excellent!
Минусы: The seat is really cramp and tight!
Плюсы: Yes, it was great.
Плюсы: The crew took care of us during a strange virus affected flight.
Плюсы: crewe were excellent
Минусы: nothing !
Плюсы: The crew was really nice, as you can expect from a Japanese company. Super helpful and smiling. The food was also very good.
Минусы: The space is really tiny. The screen also tiny.
Плюсы: Space and courteousness
Плюсы: The ANA crew is pretty awesome. They are super nice and professional. I would 12 out of 10 travel with ANA again.
Минусы: Nothing really
Плюсы: The crew was professional and super friendly.
Минусы: Our bags had arrived early, and were waiting at the service station. However, there was no one there in the rooms and our stuff was left outside the door. We have pictures of our bags left out. It’s kind of a bummer that our stuff was left unattended. Someone could of grabbed it.
Минусы: There was an uncontrolled child kicking my travel companions seat and screaming for much of the flight. I’m not sure what United could do but relocating us or the passengers with the screaming child would have made the flight more comfortable.
Минусы: I was not aware that I flew in Narita and flew out of another airport.
Плюсы: Again, the crew was extremely polite and accomodating. I’d fly with them again!
Плюсы: The crew is awesome. They’re so polite and helpful.
Минусы: I think more options that don’t involve seafood would be good, but I’ll also consider selecting a specific meal in the future.
Плюсы: Cheapflights ..I will book my ticket from you again.. I am so delighted.
Плюсы: On time departure and earlier arrival of the airline
Thumbs up for the pilot for smooth landing and take off
Food is so delicious
Stewardess are very respectful
Will fly again with ANA
Минусы: None so far
Минусы: Selecting seats online
Плюсы: Crew was friendly, eager to help. Flight arrived on time.
Плюсы: Love ANA. Always a pleasure.
Плюсы: Amazing service
Минусы: This was a much more pleasant flight than I had from DC to Tokyo back on Jan 15
Минусы: This is just a poor airline in which I will never fly on again. I will blame it a lot on miscommunication but seats are horrible and need way for cushion especially if you are on a 11 hour flight.
Минусы: I hated everything about this 8 hour flight. Going to and coming from Toyko. The seats were EXTREMELY, EXTREMELY uncomfortable. I had to keep adjusting my body because my lower back was in so much pain. I ordered a kosher meal for both my sister and I but they only bought it for her. When I asked where was mine they said they didn’t see my name when I was the one who bought the tickets. It was extremely frustrating. I will never fly on this airline again.
Плюсы: Amazing crew! Great food service!!
Минусы: Cleanliness of tray table
Плюсы: The crew was helpful and meals are delicious.
Минусы: Give free mask.
Плюсы: Food, seat comfort, service
Минусы: Great flight everything smooth - the food is fantastic I flew economy and received excellent food. The employees are very friendly and the plane was a recent model Boeing very smooth.
Минусы: On long flights, the seats need to be more comfortable and there needs to be more entertainment options. Also was not sure why we could not book seats even though we booked tickets in October.
Минусы: These are the friendliest and most helpful people in the business! They are my new go to from now on!
Минусы: Very uncomfortable seat. A bit rude flight attendant.
Плюсы: The plane was ghetto and old and there was only one tiny restroom for the entire economy class.
Минусы: A newer plane with more restrooms would be great.
Минусы: On time and comfortable
Плюсы: Time is good.
Минусы: With long flight these two are a must ! Food is very limited and needs to have more movies.
Плюсы: Very clean. Crew was very good. Food was for the most part fine.
Минусы: Entertainment was pretty lacking. No paid WiFi service on the airplane for a modern country’s air fleet... only texting.
Минусы: Mid night snack can be improved, it’s too small a portion.
Плюсы: Crew was very nice, toilets clean.
Минусы: Flight delayed 2 times, didn’t receive text or Email from the second delayed
Минусы: Chair isn’t comfortable.
Плюсы: The cabin crew was so warm and friendly, always ready with a smile and eager to help.
Минусы: Simply an older aircraft and the entertainment options were lacking compared to other carriers. The news video NHK would not fast forward or rewind but would always start over. Otherwise it was a good flight thanks
Минусы: The planes are pretty outdated especially the connecting flights from Narita to HKG
Плюсы: Very caring, and pay full attention to passengers.
Минусы: Better food quality, more movies please.
Плюсы: Food is bland, boring. Entertainment contents are limited and old movies
Минусы: As mentioned above, more new selections of movies. Better taste and quality of food, please.
Плюсы: Clean plane and comfortable seats.
Минусы: Complementary snack to go with free beverage.
Плюсы: Well maintained plane, nice staff and over very comfortable.
Минусы: The wifi worked only 1 hr of the 3 hrs I bought
Плюсы: The crew was great. I experienced great hospitality.
Минусы: The quality of meal.
Плюсы: Seat was broken would not lock in upright position. Seat entertainment screen was also malfunctioning in the on position.
Плюсы: The 787 is fantastic. First class feels in the economy. The food offering is also first class. Service is amazing.
Минусы: Serve the cold soba for all meals. :) Love it.
Плюсы: Some of your reservations staff in Los Angeles needs to be counseled
Минусы: Been more polite especially mike in your mileage program.
Плюсы: Always excellent Japanese service.
Минусы: No entertainment system, only one channel for everyone in the middle of the airplane like in the 80's. No reclining seats, sit straight only, but decent leg room, unless you are taller than 6ft.
Плюсы: The seat was great.
Минусы: Overall, it was a great experience. Boarding is very fast compared to US airlines.
Плюсы: no -all that was amazing was the complete idiocy of ana
Минусы: virtually everything was a unacceptable starting with the gate staff ...
Плюсы: Onboard service was perfect - prompt, friendly and professional
Минусы: The cabin was always kept a bit warm
Плюсы: ANA flights are always well run and good enough.
Минусы: Their iphone applications could be smoother and more functional.
Плюсы: Great service!
Минусы: More comfortable seats and headphone jacks on the end of the arm rest (I kept knocking mine out when I moved in my seat).
Плюсы: Excellent service from the cabin crew.
Минусы: The Japanese (Washoku) breakfast was not as good as I expected.
Плюсы: Almost everything
Минусы: Slightly delayed