Строгий санитарно-гигиенический контроль
Ежедневная чистка салона, HEPA-фильтры на всех рейсах из Юго-Восточная Европа в Москву
|июль||Если вы хотите избежать наплыва туристов, это лучшее время. Плюс цены падают на 4%.|
|сентябрь||Период самого высокого спроса и роста цен, в среднем на 13%.|
Ср. цена – туда и обратно
|20 634 ₽||(ср. цена за последние 2 недели)|
Недорого – туда и обратно
|13 452 ₽||или меньше|
Недорого – туда
|9 428 ₽||или меньше|
Авиакомпании Аэрофлот, Air Serbia и Aegean Airlines сейчас не взимают неустойку за изменение и отмену бронирования авиабилетов из Юго-Восточная Европа в Москву. Обязательно проверьте точные условия оказания услуг на сайте агентства.
В авиакомпании S7 Airlines бронирование мест посередине ряда на рейсах из Юго-Восточная Европа в Москву сейчас недоступно.
KAYAK — это поисковик для путешественников. Мы собираем данные по всему Интернету, чтобы показывать пользователям лучшие цены. Каждый год KAYAK обрабатывает больше 2 миллиардов поисковых запросов. Если вас интересуют авиабилеты из Юго-Восточная Европа в Москву, мы найдем множество выгодных предложений и вариантов перелета в считанные секунды.
«Прогноз цен» — это инструмент поиска KAYAK, который анализирует данные за прошлые месяцы и рассчитывает вероятность роста или снижения цен на авиабилеты в Москву из Юго-Восточная Европа в течение ближайших 7 дней. Он подскажет, стоит ли покупать билет прямо сейчас, или имеет смысл подождать, пока цена снизится.
KAYAK Mix — это когда отдельные билеты на каждый сегмент перелета по вашему маршруту в сумме стоят дешевле, чем один билет туда-обратно. То есть в Москву вы полетите одной авиакомпанией, а обратно в Юго-Восточная Европа — скорее всего другой.
Если вы не привязаны к конкретным числам, опция «Гибкие даты» поможет выбрать дни, когда можно максимально сэкономить на перелете. Она сравнит цены на авиабилеты из Юго-Восточная Европа в Москву за период плюс-минус три дня от указанных вами дат. Вам останется только выбрать самое выгодное предложение.
Оценки на основе отзывов пользователей KAYAK:
Минусы: "Rude ground staff at Athens airport, unable to check in online prior to flight, had to wait in line for over an hour for a connecting flight and run to the gate to then be told I was on standby for my next connecting flight. Poor customer service, no headphones given even though all seats have tv screens - such a small thing can make a difference to overall experience eg providing headphones. The check in and boarding forbthis flight was an absolute joke. Two men were about to have a fight due to how irritated everyone was for standing in line for so long. No need whatsoever. Meanwhile 3 staff sat at the ticketing desk and just watched the line grow! When I asked for assistance they brushed me off as if I were a flea! Athens Swiss airlines ground staff are up there with the worst customer service I’ve seen."
Минусы: "Swiss Air from Athens to Zurich stellar—excellent service, seating, food—but left one hour late due to air traffic. Nearly missed connecting Edelweiss flight—and that flight was just terrible. Passengers behind me constantly kicking, pulling my seat—wouldn’t allow me to put seat in recline position."
Минусы: "Better entertainment for an 8 hour flight. Take under consideration that tall guys can’t be squeezed in for 8 hours.Give some space to people who really need it"
Плюсы: "Crew was very accommodating."
Минусы: "Flight was overbooked which caused an hour delay."
Минусы: "No entertainment. Food was bad."
Минусы: "Don’t overbook trafficking of flights, I barely made my connection. My colleague missed this same flight last week and had to spend the night in Zürich. I hope this is not a trend because I will not fly Swiss anymore, as I can not have lost evenings due to flight delays."
Плюсы: "The crew was excellent, very good food, good entertainment"
Минусы: "No wifi or inflight entertainment"
Плюсы: "The food was good."
Минусы: "The boarding process need improvement. The sits are very tight."
Плюсы: "Nothing stood out"
Минусы: "Nothing Stood out"
Плюсы: "The bag drop off and check in went very quickly."
Минусы: "The plane was late and there was little to no communication to the passengers waiting to board the flight. Very tiring."
Плюсы: "Quick passport control Friendly staff Short waiting time to board"
Плюсы: "I loved the upgrade to business class. It was private, spacious, and very hospitable."
Плюсы: "i liked the food and the crew. they were nice."
Минусы: "the flight was good. nothing to not like."
Плюсы: "Left on time, arrived on time, more or less."
Минусы: "packed in like anchovies in a tin."
Плюсы: "I was flying business class so staff, food, etc was excellent"
Минусы: "I do not understand why arriving to checkin with 90 min, on a DIRECT flight, in business class they can decide to not lead luggage at ZRH. We had to wait for all luggage to come out, then go to lost and found, what is more puzzling is that then they tell you the luggage will be loaded on next flight, arrive at night, but will not deliver it until after 3PM on next day. This is flying business class. Swiss begins to feel like a low cost"
Плюсы: "Flight was on time"
Плюсы: "Friendly crew"
Минусы: "No wifi"
Плюсы: "Nice breakfast treat and chocolate is always appreciated"
Минусы: "Not a specific complaint about this flight but boarding in general is not smooth No online check-in that I could find."
Минусы: "The boarding process is very uncomfortable as the passengers are asked to board the plane without any specific order, regardless of where they’re sitting, instead of boarding them by groups."
Плюсы: "Everything was great"
Минусы: "Service was perfect Food was incredible Movies and entertainment high level"
Плюсы: "Flight is conformable.. Crew was fine."
Минусы: "they did not put our special meal request for the 1st leg of our journey .. it was only 2.5 hours flight.. so its okay,.. but generally not a good thing...experience at the Zurich airport was not good. They checked our passports 3 times before we got to our gate. Swiss airlines should account for these things when they give options for the connections. we had about and hour and half layover and did not even have time to have coffee or anything before a 9+ hour flight. We just ran from one flight to another and barely made to our flight.."
Плюсы: "General attitude of staff"
Минусы: "space at my feet"
Плюсы: "Crew was attentive and friendly"
Минусы: "Very disorganized boarding."
Плюсы: "Service was great with staff being very professional Flights were on time and entertainment selections were good."
Плюсы: "I really liked the "About my flight" application on the viewing screens because it always gave me an idea of what we were flying over and how much longer we woulld be in the air. The food was excellent and I was pleasantly surprised that I could have wine with dinner or any time the attendants offered beveragess. The attendants were always professional and helpful. They all were fluent in English as well as several other languages. It was a nice touch when the attendant wore white gloves when he or she was collecting passengers' trash after meals and/or beverage service. I loved the cheese that was served at dinner. The warm croissants served at breakfast were a very nice touch."
Минусы: "Due to turbulence, I could not get out of my seat as much on the return flight, so I did have some swelling in my feet."
Минусы: "Everything was great!"
Плюсы: "Courteous, welcoming crew. All good"
Минусы: "No entertainment"
Плюсы: "Good food!"
Минусы: "No seat entertainment."
Плюсы: "Leg room"
Минусы: "No entertainment"
Плюсы: "Friendly service. Efficient. More leg room than most other airlines. Decent entertainment. Decent food."
Минусы: "No complaints"
Плюсы: "Loved the smoked salmon!!"
Минусы: "No wifi or tv"
Минусы: "Airbus 330 seats are too narrow and the arm rests too high. I am about 5'3" and weigh about 150. I can't imagine what a taller and/or heavier passenger must feel like in these seats. Also I dislike the "nickel and diming" philosophy used by most airlines these days making people pay an extra $29 to reserve a specific seat. Give me a price from the beginning with a seat assignment."
Минусы: "Seats have become tiny, crew were not very friendly. No ice on an 11hr15min flight , that was delayed almost 5hours!"
Плюсы: "The crew was very nice and professional lucky it was a short flight"
Минусы: "The quality of the flight is cheap"
Плюсы: "I got ill on my flight to Zurich and the Swiss Flight Attendants attended to me like true professionals. They made sure I was comfortable until we landed which meant the world to me considering I was SO far away from my home. I'd like to especially acknowledge Frank, one of the attendants, who sat next to me to make sure I did not feel alone while I was sitting in the back with ice on my head, and felt like the world was spinning. He was my point of trust and warmth. That was not only extraordinary service, but human compassion at it's finest. Furthermore, the head attendant, who's name I could not get in the haze of the flight, escorted me from the plane to the cart who took me to the lounge to recover until my next flight. Thank you, Swiss Airlines, for having employees who knew how to triage my illness, and took care of me like family would. I appreciate it greatly and will surely be booking all my future European flights on Swiss. Please extend my gratitude to the flight crew on my Athens - Zurich flight on 5/28."
Плюсы: "Food was good, including snacks. Generous with drinks as well. Crew was polite and friendly. Appreciated the chocolate at the end!"
Минусы: "The wine"
Плюсы: "Super nice and skilled staff, everyone was great to interact with."
Минусы: "Not a thing."
Минусы: "THERE'S SOO LITTLE LEG SPACE BETWEEN SEATS ON THE ECONOMY SECTION IT IS VERY UNCONFORTABLE!!!"
Минусы: "Should be clear whether meals contain nuts."
Плюсы: "Service, food was excellent. They went above and beyond."
Минусы: "Hard to say.. Comfort of economy section."
Минусы: "No me gusto . porque quando compre las pasajes con ustedes por la pagina me decia q estaba incluydo 1 maleta de 23 kg y otra de mano 8 kg. por el precio total pagado y cuando llegue ñas mañetas no estavam incluydas y tuve que pagalas. Yo ley las condiciones de mi pasaje y me daba exactamente esto que tenia derecho a las maletas. Grande falla de ustedes. ya no comprare mas con su compania K"
Плюсы: "Crew was great. Very helpful because I needed assistance due to back injury."
Минусы: "Food was not very good."
Плюсы: "Friendly crew. Good food"
Минусы: "The crew was very short fused and rude to many of the passengers. I was surprised to see how they were talking to so many people I was feeling uncomfortable to even ask for a cup of water."
Минусы: "Canceled flight without warning. Terrible crew coordination to help with the issue. Not flying Turkish again."
Плюсы: "эта вам не бюджетные душегубки. И покормят, и места для ног побольше ..."
Минусы: "Побалтывало, но притензии к погоде :)"
Плюсы: "Все отлично."
Плюсы: "Crew. Food wasn’t bad."
Минусы: "Late leaving. Waited an hour in Joburg before we could deplane. Cramped seat (normal on most airlines)."
Плюсы: "Service and attentiveness"
Плюсы: "Crew efficient and tried to accommodate everyone."
Минусы: "On the runway, the crew upgraded a family with two small toddlers. They cried on and off non stop and walked back and forth in business class. I pay for business class so I can have some peace and quiet ! Crew informed everyone that they switch this family seat due to the safety of this family seat. I understand they need seats but crew should upgrade another couple with no toddlers and maybe a star alliance gold member rather than give this family with the toddlers the upgrade. No one wants to pay for business class with 2toddlers crying and up and down aisle ."
Плюсы: "Еда, как всегда супер"
Минусы: "1. Было очень холодно 2. Платные места повышенной комфортности, оказались некомфортными, потому что всё время туда сюда ходил экипаж и невозможно было спать."
Плюсы: "The entertainment option was pretty good"
Минусы: "There's very limited legroom on this plane."
Плюсы: "The service of the crew was exceptional"
Плюсы: "Все отлично!!"
Плюсы: "All around quality Airline..."
Плюсы: "Entertainment system was great. Plenty of movies, games, & tv shows available. Food was good - two full meals during 10 hr. Flight to and from Chicago. Seats, even in economy, were comfortable. Was very happy to learn that baggage would be checked thru to Denver from Athens, even though plane changes were made in Istanbul and Chicago. The two bags did not make the Chicago/Denver transfer, but were on the next United flight an hour later."
Минусы: "Boarding process in Athens and Istanbul was confusing. Although boarding groups were assigned, none were used that we could tell. Just mass lineups, with little or no organization that we could see."
Минусы: "The flight was delayed from Athens by 1.5 hours. Crew assured us we would make our connections. When we landed no info was given. No announcements made. We were forced to clear security again, even though just transferring and, after running to our gate, found the connection had left and the gate was abandoned with no one to tell us where to go or what to do. The lack of communication and information was appalling. Most people eventually found their way through the airport to a desk that booked them on a flight the next day. It was exhausting and the Turkish staff were unsympathetic."
Минусы: "Питание - ешь чего дадут. И нне вкусно."
Минусы: "В связи с задержкой в аэропорту вылета мы не успели на пересадочный рейс. Авиакомпания предложила места в самом конце самолета на рейс через 9 часов. Ни upgrade, ни нормального размещения, только скудные ваучеры на питание. Замечу что задержка рейса целиком и полностью была на совести авиакомпании."
Плюсы: "Excellent service, flight attendants are very kind, answered questions, very caring to seniors and children (couple seniors next to me and a little kid in front of my seat). Good are good and always provide variety of drinking. Smooth and punctuated flight. Thanks for your excellent service!"
Минусы: "Nothing I do not like. I will take trips with your airlines in future when having s chance."
Плюсы: "The transfer gates are always further away and there is no staff at the gates to help you. It's always a mad dash to catch your connecting flight. Turkish airport should consider transferring passengers with close connections through a faster line. Also, the security screening between flights doesn't offer any priority for passengers with tight connections."
Плюсы: "Crew was friendly and efficient. We were served beverages and a tasty (by American airlines standards) sandwich on the less than 1 1/2 hour flight"
Минусы: "Boarding was slow, late and somewhat disorganized."
Плюсы: "Очень комфортное размещение - расстояние между креслами на порядок лучше, чем у аэрофлота. Питание понравилось - вкусно и большой выбор напитков - даже домашний лимонад предлагали (!) Я сидел рядом с отсеком проводников - когда кофе заваривали - аромат потрясающий по салону поплыл. Для самолетной кухни очень достойно. Видеосистема отличная - экран крупный, изображение качественное, наушники удобные. Фильмы, правда, только на турецком и английском. Посадка в Тайване была очень мягкая."
Минусы: "Полет долгий и, видимо, проводники подустали. Напитками, не очень часто баловали. Придираюсь :)"
Плюсы: "рейс задержали на 20 мин, но в Стамбул прибыли по расписанию. Удобно сидеть, отличное питание, приветливые бортпроводницы."
Минусы: "все было хорошо"
Минусы: "Crew are rude. They look always hurry, don't care what passengers need. Food is terrible, there is a menu, but when we ask for food on menu, they said no more, only this one left, so i skipped meal."
Плюсы: "Кормят неплохо, как для самолета. Хороший выбор напитков. Чай заварен по-турецки, а не из пакетиков. И самолеты у них все достаточно новые. С развлекательным центром на каждом сиденье. Фильмы, музыка, игры. Но русский язык только в меню :) Фильмы все на турецком и английском."
Минусы: "Гейты 300-312, с которых идет посадка на Тбилиси – как колхозное поле. Просто все и всё на куче: очереди на посадку в перемешку с креслами для ожидания, магазинами. Внятных проходов просто нет. При этом 200-е и 700-е гейты у них очень удобно оборудованы. По расписанию посадка не началась. Вместо начала посадки один из сотрудников начал ходить среди толпы пассажиров и сверять паспорта с посадочными. Если все ок, то ставил штампик на посадочный. Приятно, конечно, что позаботились об экономии времени на проверку. Но организация процесса шокирует :) В самолете поддерживали температуру холодильника. Попросил стюардессу добавить тепла - покивала и поулыбалась, но теплее не стало. Реально пришлось в верхней одежде сидеть."
Минусы: "В салоне была жара, градусов 28. При этом рейс полностью загружен. Легко представить набор запахов через полчаса. На следующем рейсе это компенсировали - летели как в холодильнике :)"
Плюсы: "Все организованно на хорошем уровне, без задержек, хорошее питание, дружелюбный и отзывчивый персонал."
Плюсы: "Рейс был без задержек, самолет не самый новый, но все понравилось. Питание отличное."
Минусы: "Бортпроводники были не оч. улыбчивыми, но хамства не было"
Плюсы: "The customer service was top notch!"
Минусы: "Could have used a few more air conditioning vents"
Плюсы: "Purchase value"
Минусы: "Economy seats are a bit tight"
Плюсы: "Everything is perfect."
Плюсы: "Everything else"
Минусы: "Leg room is too narrow and seat cushion is too harsh to sit on for a 12 hour flight"
Плюсы: "Very nice flight attendants, the movie selection is good. They also provide a nice pillow and blanket in coach."
Минусы: "The plane was older, I had difficulty reclining my seat, the flight attendant had to help me, the seat across the aisle from me was broken. Several customers on the flight were crabby and difficult, I think all the crowding makes them like that. Just a fact of airline travel."
Плюсы: "excellent service, nice crew, seats are comfortable no complaint on that front Airport check in crew very professional attitude and cooperative I had no glitch whatsoever the whole journey starting in Los Angeles Luggage was promptly taken care of upon arrival"
Минусы: "Honestly I have no negative comment to mention All went well I would fly Turkish Airlines again and again"
Плюсы: "Quick boarding , the crew was awesome and very helpful. Great service all around"
Минусы: "The flight was delayed but they couldn't tell us how late it was , but thanks to Kayak knew it was 40 mins delayed."
Плюсы: "Entertainment is good, many movies and games for kids."
Минусы: "Flight attendants are rude."
Минусы: "i am allergic to cheese and there is no other food selection. Hostess skipped serving my husband meal through out the flight unless asking the hostess. We had 1hr 30 minutes to walk to transfer flight and pass through customs and checking points . we did not have enough time .most of the time we ran to catch up the flight"
Плюсы: "great customer service!!!"
Минусы: "I ordered vgml (vegan meal) a head of time, been confirmed, but non of my most recent 4 flights had it:("
Плюсы: "Great crew! So efficient and friendly. I understand why it is, but security was over the top. Cabin was a big cramped. Super food offerings!"
Плюсы: "The flight was great and the service was wonderful. The plane was new and clean. A huge plus was the video entertainment in every seat along with headphones and USB Charging Port. They poured me a double Glenlivet scotch on the rocks at NO CHARGE!"
Минусы: "I booked three round-trip tickets from LAX to Athens. Our daughter did not fly with us there but we checked with ticketing in LAX and they booked her seat anyway. The issue came when we tried to leave Athens the airlines then said that I had to purchase a one-way ticket! They informed me that the flight was cancelled for my daughter because she didn't fly to Athens. The ticket was almost $1,500.00 and I intend to get my money back but it was unfortunate that they had to charge me for it in the first place."
Плюсы: "The seats were comfortable and the first meal was great! Staff was friendly and the bathroom was VERY clean and nice."
Минусы: "I didn't like the multiple, repetitive announcements. I would suggest that once the guest has picked their language preference on the screen, they then only hear announcements once in their preferred language. Also, our first transfer flight with Turkish allowed for us to carry our personal camera, but then on our main connecting flight we were told that we couldn't have it as a carry on. We would have stowed it in checked baggage had we been previously told. This was incredibly frustrating."
Плюсы: "Food from Cape Town to Istanbul was very tasty and juicy. Yummy."
Плюсы: "Great service on and off board. Great and very comfortable airplane."
Плюсы: "I loved the staff and the services provided. Food was excellent and the overall flight was just amazing."
Плюсы: "the food was very good & unexpected on these short flights"
Минусы: "they let people take extra overhead space"
Плюсы: "It was a nice and short flight"
Минусы: "No entertainment system at the seat."
Плюсы: "The crew were friendly enough and willing to serve."
Минусы: "The seat could have been thicker and softer for greater comfort--instead, it was thin and flimsy. There should also be greater space/pitch between the rows of seats."
Плюсы: "Отличный экипаж!)"
Минусы: "I could put my seat down, the button wasn’t working.."
Плюсы: "Crew was amazing and seats were comfortable."
Плюсы: "Crew was wonderful. Food and drinks was good."
Минусы: "More movies in Russian language, or with English subtitles"
Минусы: "I was traveling with my 5 and 10 year old kids. Lufthansa got us three seats in three different locations. When I asked to help us get seats together flight attendants told us that I should ask passengers if they could switch seats. Apparently Lufthansa staff doesn’t ask passengers to do it."
Минусы: "First leg was delayed out of Belgrade so I missed the connection to Washington"
Плюсы: "Service and crew"
Минусы: "Delay was 4 hours. All time we spent in aircraft"
Плюсы: "Everything about the flight was perfect."
Минусы: "Cannot get Lufthansa to issue miles for the flight, or for my Star Alliance flights on Swiss and United. Frankfort terminal transfer distance is very far, and too far if your flight transfer is less than 55 minutes!"
Минусы: "Traveled business class and the big perk was nobody in the middle seat. My seat was same size and uncomfortable as economy seats. The seating chart when I chose seats showed only 2 seats on each side. However there were 3 regular seats on each side, just like economy. Not a nice surprise."
Плюсы: "The crew was pleasant and the entertainment was great. I had a wonderful experience."
Минусы: "Perhaps meals. Maybe more options."
Плюсы: "Lufthansa как всегда на высоте, вежливый персонал как при регистрации и посадке, так и в самом самолете. Прекрасное питание, подарки детям при посадке в самолет."
Минусы: "The temperature on the airplane was uncomfortably warm. Not sure what was up with the AC but I had to change clothes and freshen up once arriving at my layover."
Минусы: "Flight was delayed more than 1 hour 30 minutes"
Плюсы: "Decent food."
Минусы: "No onboard entertainment."
Плюсы: "Service was excellent. Late night flight was kept dark so we could rest - wonderful dinner menu, surprising for plane food."
Минусы: "Flight was delayed so there was a bit of a chaos boarding but it has nothing to do with the service itself."
Минусы: "Crew was great and pleasent!"
Плюсы: "Nicest guy at the check- in in Moscow OK boarding"
Минусы: "Apart from the fact that this flight never goes to the gate and its always a bus that gets you there? This time they decided to check our passports and since we are not at the gate like normal people it has to be on the plane So you can imagine how slow it went I had a connecting flight... Luckily this time customs check up was very quiet"
Минусы: "Crew doesn't care, do absolute minimum Not helping with luggage, smiling and ignoring Not enough to drinks When the drink cart passed our row I pushed Call crew button No one even came!! When I asked for a diet coke stewardess showed me leftovers of sprite probably fished out of the garbage and said that's all they have left Really?! Not to mention that I have paid extra for choosing my sit and ended up sitting in the back in the worst sit with least possible legroom Thank you Lufthansa"
Плюсы: "short time befor flights"
Плюсы: "On time flight, good service."
Минусы: "Booked with SAS, had to check in with Lufthansa, had a cbange,which required SAS again!"
Минусы: "всегда раздражает процедура посадки, потому что невоспитанные люди лезут вперед В этот раз сотрудники попытались немного распределить пассажиров перед посадкой, чтобы был порядок За что им огромная благодарность. Наверно же есть какая то система типа раздельных очередей под плакатами с названиями рядов или еще что то.. ну иначе прям очень неприятная процедура посадки. Или посадка по очереди с кона самолета. Сами представляете, что это - зависнуть в проходе в ожидании нерасторопного пассажира, который не спеша запихивает багаж и достает свои вещи - все стоят, ждут пока он усядется... А вообще спасибо: летать, как правило приятно А! Франкфурт- Москва не очень приятно стюардессы , в отличие от Орландо-Франкфурт , прям не очень."
Минусы: "Business class - not enough Space for legs. Took hand lagage during boarding for check in , because of the weight. Rules are Rules, but for business class can give some tolerance. Near to my seat two suitcases were put on the floor..."
Минусы: "К сожалению, оба раза, когда самолет вылетал из Франкфурта. вылет задерживался на значительное время: на 2 часа вылет Франкфурт-Лос-Анджелес 22.12.2017 и на 40 минут задержался вылет рейса Франкурт-СПб 13.01.2018"
Плюсы: "Хороший сервис во время полета"
Минусы: "Плохая организация регистрации на рейс ( и это при электронной регистрации). Хамство сотрудников в аэропорту Денвера. Потеря багажа. Задержка вылета на 3 часа"
Плюсы: "Обслуживание в самолете - хорошее. Профессиональные стюарды. Все время улыбаются, доброжелательно отвечают на все вопросы. Питание в 10 часовом рейсе было замечательным. все быстро раздавали и убирали. Еда была вкусной. Пилоты тоже очень профессиональные рейс прошел без толчков. спокойно . Спать было комфортно. Никаких очередей в туалет не было. В самолете все было замечательно."
Минусы: "Сотрудники в аэропортах. На регистрацию в аэропорт Денвера мы приехали за три часа. На паспортный контроль попали за 30 минут!!!! Очередь огромная, сотрудники бегают от стойки к стойке. Разговаривают очень грубо, что само по себе для Америки непривычно. Одного пассажира обслуживают в среднем 20 минут(!!!) То забирают багаж, то возвращают багаж - отвлекаются на возврат сразу все. Рейс задержали на полтора часа. Об этом мы узнали на стойке регистрации. На стыковочный рейс мы опоздали, поэтому попросили сотрудников сразу определить наши дальнейшие действия. Парень на стойке очень в грубой форме сказал - прилетите в Мюнхен, там подойдете в сервис. Когда прилетели в Мюнхен оказалось, что сервис не работает. Бегали по всему аэропорту. Потом подождали на одном из рейсов Люфтганзы не закончилась регистрация. Попросили сотрудника ( по английски не говорит, только по немецки!!!!) решить наш вопрос. Она с кем-то созвонилась нас отправили на другой рейс в другой терминал на поезде и автобусе (Просили ведь сопровождение в Денвере- нам грубо отказали). В итоге багаж - потеряли. Отправили во Франкфурт вместо Москвы!!! Багаж ждали три дня."
Плюсы: "Every thing"
Минусы: "Problem, flight was from Munich to Moscow, got onto flight from Munich to Ankara, boarding staff didn't notice, still not in Moscow."
Плюсы: "It was a good flight with Lufthanza - nice and friendly crew, comfortable plane, good food."
Минусы: "The flight from Belgrade to Munich was late and I did not manage to catch the flight to DC and had to stay in munich in bad hotel...I lost one day of DC and my work."
Плюсы: "Efficiency and made sure our luggage made it on our connecting flight"
Минусы: "All good no complaints"
Минусы: "Flight was delayed yet again, waiting area was cramped, information on connecting flights was incomplete."
Плюсы: "Вкусно кормили."
Минусы: "Рейс задержали почти на час. Медленное обслуживание, трудно попасть в единственный туалет в конце самолёта."
Плюсы: "В целом все очень понравилось."
Минусы: "Не очень удобные кресла в эконом классе, слишком близко друг к другу, глаза близко к экрану и голова почему-то неестественно наклоняется вперёд."
Плюсы: "I am very happy with my flights. I would recommend to friends and family. :) Thank you"
Минусы: "Perfect trip."
Минусы: "There is not entertainment and seats not that comfortable"
Плюсы: "The plane was clean, the temperature was fine during flight. They fed us dinner almost right after taking off. The staff was attentive and friendly"
Минусы: "Almost was late for our flight, because it took us over 1 hour to pass the passport control at the Frankfurt airport. It was terribly organized and understaffed which caused other people to miss their flight. My husband and I ended up running to our gate like mad men and we were the last to board right before they closed the gate. Very stressful and frustrating!!! Other than that the flight was ok. We were surprised that we were served a dinner right after we took off, but the hot entree was bad, so we ended up asking the flight attendant bring us more bread so we filled up on that."
Минусы: "Last minute gate change in Munich was a bit hectic, as it was a tight connection."
Плюсы: "Nice crew and dinner."
Минусы: "Luggage didn't make the flight."
Минусы: "Had to pay to check in one nag"
Плюсы: "On time. Not too crowded."
Плюсы: "It was a very nice flight everyone was very polite and attentive"
Минусы: "To arrive on time"
Минусы: "Seat spacing"
Плюсы: "Crew allowed me to change seats to get two empty seats by the window that were available."
Плюсы: "Crew was polite and helpful"
Минусы: "Long boarding time. Pasengers with huge bags as hand luggage. This should be controled."
Минусы: "Nothing. The plane was clean, everything was on time, and everyone was polite and professional."
Плюсы: "Rude inconsiderate staff. Terrible plane"
Минусы: "All good"
Плюсы: "Crew was friendly and the flight was nice and smooth."
Минусы: "No expectations as the flight was less than an hour."
Плюсы: "Sits had more room then other plain"
Плюсы: "Short flight"
Плюсы: "Рейс был с незначительной задержкой вылета"
Минусы: "Возле элюминатора было холодно("
Плюсы: "Clean, safe short flights"
Минусы: "The 30 minute layover was close"
Плюсы: "On time take off"
Плюсы: "I liked that the airplane was newer and comfortable. The crew and food was ok."
Минусы: "There was no entertainment unless you paid for it. We already pay enough for our tickets to fly and entertainment should be included and not another added expense, especially for families that already pay so much for their flights!"
Плюсы: "Almost every thing was very good"
Минусы: "My selection in pasta... was not bad but it was bit dry other than that no complains....thanks for save trip."
Минусы: "Booked a ticket with luggage and got email saying I am at economy class. When got to check in told me I have economy light and I had to pay again for luggage. Dissaster. Contacted priceline- did not care."
Плюсы: "The crew was superb. Extended leg room seats had a lot of legroom. Good wines, decent dinner."
Минусы: "Very strict carry on policies, much strictet than US carrieers, primarily by weight. Known traveler numbers (Glibal Entry) were not askrd at the time of online check in and ad a result, TSA Pre didnt show up on out boarding passes. Agent at the counter coulsnt dix it euther. Surprisingly, very disappointing breakfast."
Плюсы: "Everything Fromt the crew and service. To checking in and deplaning was awesome"
Плюсы: "The flight staff was very attentive, professional, and polite. It seemed like they were always bringing the passengers things like snacks and drinks. We never felt like we needed anything. This was my first time flying to Europe and flying with Swiss. I will definitely choose them again!"
Минусы: "I really can’t think of anything I didn’t like!"
Минусы: "Lufthansa’s/Austrian Airlines’s idea of a ‘snack’ is a pathetic little bag of sugar and chemicals that no one should have to be offered, even if it comes for free. Hugely disappointed. Flight attendants not attentive enough."
Минусы: "Caótica boarding Uncomfortable seats did not recline"
Плюсы: "Flight on time"
Минусы: "nothing I can think of"
Плюсы: "Crew was nice and very accommodating. Food service timing was good. Restrooms serviced every one efficiently. Electronic service outlets are quite helpful and thoughtful."
Минусы: "Only at boarding we were notified to be TSA screened, we ended up the last passengers to board and caused flight delay... Electronic check in did not provide food selection, specially for individuals who suffer some food allergies... Boarding process to be revised taking in consideration last minute matters to be better coordinated."
Плюсы: "The whole flight was very nice"
Плюсы: "Life is beautiful"
Минусы: "My fellow passenger fended off my sexual advances like a pro"
Минусы: "arogant staff, flight canceled, great difficulties to claim my money back"
Минусы: "surprised by attitude of he company: you really get "low costs" services for a "classic airline" price."
Минусы: "Not enough room in the seat"
Минусы: "Hot meal was awful"
Плюсы: "Flt was great - service was great"
Минусы: "The best"
Плюсы: "Wonderful flight attendant. (I think his name was Stephen?)"
Минусы: "Plane took off and landed late.. Few amenities near the gate. Odd procedure to have everyone go through security into waiting area."
Плюсы: "Very organized airline. Friendly staff."
Плюсы: "Speaking of friendly sky. Great!"
Плюсы: "flight was fast and we came into a gate instead of having to come into terminal by bus. Left on time an arrive early"
Минусы: "nothing I didn't like"
Плюсы: "snacks plus they had sparkling mineral water"
Плюсы: "Boarding was easy. We took off a bit late, but landed on time. Staff was responsive."
Минусы: "Mediocre breakfast. Entertainment wasn't great."
Плюсы: "Вкусное пиво"
Минусы: "Вылет задержали на 1,5 часа"
Плюсы: "The seats on Austrian airline are very comfortable"
Минусы: "Lufthansa lost my luggage for the first two days of my trip. It really hindered my ability to enjoy my first couple days of a fairly short trip to a new country"
Плюсы: "Pillows were great, blankets clean and comfy, food was even good, staff was extremely helpful and polite.."
Минусы: "nothing, it was a great flight from beginning to end"
Плюсы: "Austrian airlines did not have enough passingers and they transfer my father who is very sick and old to turkish airline."
Минусы: "Unprofessional very, very!"
Плюсы: "Boarding was a breeze, although the flight was not full. Food was good, but as I dozed off during courses, they decided I was finished and took all my food and didn't offer anything when I awoke shortly after. (this will go in the 'didn't like' section as well. Bed was comfortable and comfy blanket and pillow"
Минусы: "Crew was not friendly at all. Amenities kit was burlap sac with nothing worth keeping or using -- even the eye covers. Business class bathrooms had nothing to offer in the areas of hand/face creams. All there was were hand wipes and air freshener. (OMG! SERIOUSLY!?); a big difference from their partners (i.e. Swiss and Lufthansa). Crew was not present -- not only were they very unfriendly they were no where to be found. TV/video didn't work properly -- kept fast forwarding or changing channels on its own. The crew of course, was not concerned."
Минусы: "По предложению авиакомпании я выбрал диабетическое питание, но на борту мне сообщили, что у них нет такого питания. Зачем тогда предлогать то чего не можете выполнить."
Минусы: "Technical issues with website and online check-in. Boarding was poorly organized. Food could be better (e.g, breakfast muffin was terrible). Also availability and varienty of alcoholic drinks could be better. Flight was delayed and therefore my luggage didn't make it to connecting flight.."
Плюсы: ".The crew was pleasant"
Минусы: "The flight attendants did a satisfactory job of distributing meals and snacks only if you were awake during their service round. I was resting on one occasion and missed the snack. I was total ignored when I asked for a serving. The boarding process was disorganized and the flight was delayed about an hour. Seat way too small for transatlantic. I weight 62kg and was sitting in a middle seat. Next time I'll have to get an upgrade."
Плюсы: "It would be nice to see AUA learning from other airlines on how to board a plain. To date it is chaotic, unorganized, messy and unnecessarily unfriendly. Interestingly enough it compares well to the non-existing system for lining up at Skilifts in Austria: Use force to squeeze everybody around you or cheat your way in sidewise. Not exactly my cup of tea."
Плюсы: "Flight services were good. Staff friendly. food was good"
Минусы: "Maybe I was upset due to the issues at the first leg so could not enjoy this one"
Плюсы: "The flight attendants were very friendly and spoke English well. Loved the food and the service"
Минусы: "More space"
Плюсы: "Pretty roomy seats, food and drinks included in the price."
Минусы: "30 minutes late at the take off, but appreciate captain’s comment that airport was busy at the time."
Минусы: "No delays!!"
Минусы: "Baggage was delayed!"
Минусы: "Не долетело 2 чемодана из трех. Разбираемся."
Плюсы: "The staff especially the cabin crew were very professional and Courteous. The food was fantastic and served well."
Минусы: "Being called to wait to board in a Que when we did not need to like Ryan Air"
Плюсы: "Everything think was good! The pilot too strong"
Плюсы: "Very good"
Минусы: "See above"
Плюсы: "Accurate times"
Минусы: "Night travelling"
Минусы: "Never i formed that we need to paid for logage"
Минусы: "I wasn't aware I was supposed to pay for my luggage"
Плюсы: "Перед полетом дают конфетки, как в детстве. Достаточный ассортимент напитков, неплохая еда ( на утреннем перелета был вкусный пирожок с овощной начинкой, а вечером- полноценной горячее, маленький овощной салатик, что-то сладкое), стюардессы красотки и очень доброжелательные, на рейсе в Россию была даже русскоговорящая девушка."
Минусы: "too many fussy babies crying and screaming."
Плюсы: "short flight but managed to get some coffee/food, very helpful and polite crew as always"
Минусы: "Cold on the plane"
Плюсы: "Legroom Polite and attentive crew"
Минусы: "Flight times No onboard entertainment"
Минусы: "1 hour delayed"
Плюсы: "Very bad"
Минусы: "All the team"
Минусы: "A big delay."
Плюсы: "Take off and landing"
Минусы: "Could not get a juice or water ignored me. No movie option"
Минусы: "Delay 1 hour and 20 minutes at departure"
Плюсы: "Great experience"
Минусы: "They should work on their airport staff a little."
Плюсы: "Just great"
Минусы: "No negatives"
Плюсы: "Personnel were great"
Минусы: "The hand luggage was collected before the gate from several passengers to check in, however not from everyone and others boarded with the same size hand luggage as was collected. As a result, 45 minuts waiting at the belt for suitcase in Athens and beeing late for meeting!"
Плюсы: "good service prompt take off quick disembarkation"
Минусы: "the two paramedics in the seats next to me clearly engaged in an inappropriate workplace relationship lol"
Плюсы: "Departure delay and change of gate at last minute. This has become a frequent occurrence even though they usually make up some of the time in flight. I would appreciate more timely information about delays."
Минусы: "Announced 10 minute delay but when I got to the gate the plane had not yet arrived. Eventually the delay to depart was closer to 40 minutes. This is not the first time this happened with Aegean. I would appreciate more accurate and timely information about delays so as not to have to rush to the gate and then wait."
Плюсы: "Можно заказать другой тип питания (заранее), но не факт, что его принесут. Кошерное питание - лучший выбор."
Минусы: "Обычное питание совершенно невкусное, очень соленое. Из большой компании никто не смог его съесть. Кошерное питание - лучший выбор."
Плюсы: "plane packed full but staff still managed to look after passengers needs"
Минусы: "dislike bus transfers to terminal for economy reasons"
Минусы: "Was perfect"
Плюсы: "Great service nice food comfortable flight"
Минусы: "Nothing :))"
Минусы: "Only wish it was in a desent hour and not in the middle of the night"
Минусы: "excessive cisa checks for my wife who is not an EU citizen"
Минусы: "I would like if you call me and I tell you. 972-508935554"
Минусы: "40 minute delay due to traffic at destination airport. Not Aegean's fault. Pilot kept us informed. Very nice job."
Минусы: "I was surprised (like many other) that the ticket did not include any baggage. The cost for the baggage at the counter was more than double of the cost on the web site."
Плюсы: "This was fine."
Плюсы: "It was fine"
Минусы: "Staff is rude. We are the paying customer"
Плюсы: "Was ok."
Минусы: "Delays due to ground traffic in Mykonos"
Плюсы: "Border and de boarding front and back of the plane"
Минусы: "The staff in Athens airport, at the ticket desks, were disinterested, and actually rude. Bad impression."
Для удобства пассажиров авиакомпании, выполняющие рейсы из Юго-Восточная Европа в Москву, изменили условия оказания услуг и ввели дополнительные меры безопасности. Внимание: условия оказания услуг разными компаниями варьируются.
Строгий санитарно-гигиенический контроль
Ежедневная чистка салона, HEPA-фильтры на всех рейсах из Юго-Восточная Европа в Москву
Маски от перевозчика для пассажиров всех рейсов из Юго-Восточная Европа в Москву
Места в середине ряда на рейсах из Юго-Восточная Европа в Москву недоступны
Тесты на антитела, проверка симптомов перед вылетом на рейсах из Юго-Восточная Европа в Москву
Гибкие условия отмены
Посмотрите билеты из Юго-Восточная Европа в Москву с бесплатным изменением бронирования