Строгий санитарно-гигиенический контроль
Ежедневная чистка салона, HEPA-фильтры на всех рейсах из Вроцлава
|апрель||Если вы хотите избежать наплыва туристов, это лучшее время. Плюс цены падают на 11%.|
|апрель||Период самого высокого спроса и роста цен, в среднем на 38%.|
Ср. цена – туда и обратно
|30 101 ₽||(ср. цена за последние 2 недели)|
Недорого – туда и обратно
|26 725 ₽||или меньше|
Недорого – туда
|11 441 ₽||или меньше|
KAYAK — это поисковик для путешественников. Мы собираем данные по всему Интернету, чтобы показывать пользователям лучшие цены. Каждый год KAYAK обрабатывает больше 2 миллиардов поисковых запросов. Если вас интересуют авиабилеты в Россию, мы найдем множество выгодных предложений и вариантов перелета в считанные секунды.
«Прогноз цен» — это инструмент поиска KAYAK, который анализирует данные за прошлые месяцы и рассчитывает вероятность роста или снижения цен на авиабилеты в Россию в течение ближайших 7 дней. Он подскажет, стоит ли покупать билет прямо сейчас, или имеет смысл подождать, пока цена снизится.
KAYAK Mix — это когда отдельные билеты на каждый сегмент перелета по вашему маршруту в сумме стоят дешевле, чем один билет туда-обратно. То есть в Россию вы полетите одной авиакомпанией, а обратно — скорее всего другой.
Если вы не привязаны к конкретным числам, опция «Гибкие даты» поможет выбрать дни, когда можно максимально сэкономить на перелете. Она сравнит цены на авиабилеты в Россию за период плюс-минус три дня от указанных вами дат. Вам останется только выбрать самое выгодное предложение.
Оценки на основе отзывов пользователей KAYAK:
Минусы: "50 min. delay for absolutely nothing. No proper gate available. Only one bus had to serve all passengers from terminal to aircraft. Lufthansa should not operate as a budget airline."
Плюсы: "Crew was wonderful. Food and drinks was good."
Минусы: "More movies in Russian language, or with English subtitles"
Плюсы: "The plane looked new and clean. The TVs worked well (as opposed to our first flight) and kept our family entertained. The kids meal was prepared in an appealing way for my kids (even though the kids didn't like it some of it - but they tried everything!)."
Минусы: "We had a great experience. No issues."
Минусы: "Delay was 4 hours. All time we spent in aircraft"
Плюсы: "Everything about the flight was perfect."
Минусы: "Cannot get Lufthansa to issue miles for the flight, or for my Star Alliance flights on Swiss and United. Frankfort terminal transfer distance is very far, and too far if your flight transfer is less than 55 minutes!"
Минусы: "More tasty food."
Плюсы: "The flight was on time."
Минусы: "One of the flight attendance made hand gestures indicating eating when I asked him to repeat the dinner choices. That was very rude."
Плюсы: "Lufthansa service from JFK-FRA-FCO-FRA-JFK was gracious, efficient and altogether pleasurable."
Плюсы: "Lufthansa как всегда на высоте, вежливый персонал как при регистрации и посадке, так и в самом самолете. Прекрасное питание, подарки детям при посадке в самолет."
Плюсы: "Service was excellent, food was good, everyone was friendly and nice."
Минусы: "Everything was OK."
Минусы: "The worst flight I ever had. Extreamly uncomfortable 11 hrs. squized like sardines. Some of the attendants were extreamly rude and unprofecional."
Плюсы: "The food and attention of personal crew"
Минусы: "Delays in the itineraries and the entertainment system did not work well"
Плюсы: "Decent food."
Минусы: "No onboard entertainment."
Плюсы: "It was a short flight."
Минусы: "I was allergic to ingredients in the in-flight meal. There were no additional options left by the time food got to me. The crew was indifferent about my allergy and seemed offended when I returned the food uneaten."
Плюсы: "Service was excellent. Late night flight was kept dark so we could rest - wonderful dinner menu, surprising for plane food."
Минусы: "Flight was delayed so there was a bit of a chaos boarding but it has nothing to do with the service itself."
Плюсы: "Nicest guy at the check- in in Moscow OK boarding"
Минусы: "Apart from the fact that this flight never goes to the gate and its always a bus that gets you there? This time they decided to check our passports and since we are not at the gate like normal people it has to be on the plane So you can imagine how slow it went I had a connecting flight... Luckily this time customs check up was very quiet"
Минусы: "Crew doesn't care, do absolute minimum Not helping with luggage, smiling and ignoring Not enough to drinks When the drink cart passed our row I pushed Call crew button No one even came!! When I asked for a diet coke stewardess showed me leftovers of sprite probably fished out of the garbage and said that's all they have left Really?! Not to mention that I have paid extra for choosing my sit and ended up sitting in the back in the worst sit with least possible legroom Thank you Lufthansa"
Минусы: "всегда раздражает процедура посадки, потому что невоспитанные люди лезут вперед В этот раз сотрудники попытались немного распределить пассажиров перед посадкой, чтобы был порядок За что им огромная благодарность. Наверно же есть какая то система типа раздельных очередей под плакатами с названиями рядов или еще что то.. ну иначе прям очень неприятная процедура посадки. Или посадка по очереди с кона самолета. Сами представляете, что это - зависнуть в проходе в ожидании нерасторопного пассажира, который не спеша запихивает багаж и достает свои вещи - все стоят, ждут пока он усядется... А вообще спасибо: летать, как правило приятно А! Франкфурт- Москва не очень приятно стюардессы , в отличие от Орландо-Франкфурт , прям не очень."
Минусы: "50 minutes late"
Минусы: "Business class - not enough Space for legs. Took hand lagage during boarding for check in , because of the weight. Rules are Rules, but for business class can give some tolerance. Near to my seat two suitcases were put on the floor..."
Минусы: "К сожалению, оба раза, когда самолет вылетал из Франкфурта. вылет задерживался на значительное время: на 2 часа вылет Франкфурт-Лос-Анджелес 22.12.2017 и на 40 минут задержался вылет рейса Франкурт-СПб 13.01.2018"
Плюсы: "Crew is very professional"
Минусы: "Seats are incredibly small, flights are overcrowded and rarely on time."
Плюсы: "Хороший сервис во время полета"
Минусы: "Плохая организация регистрации на рейс ( и это при электронной регистрации). Хамство сотрудников в аэропорту Денвера. Потеря багажа. Задержка вылета на 3 часа"
Плюсы: "Обслуживание в самолете - хорошее. Профессиональные стюарды. Все время улыбаются, доброжелательно отвечают на все вопросы. Питание в 10 часовом рейсе было замечательным. все быстро раздавали и убирали. Еда была вкусной. Пилоты тоже очень профессиональные рейс прошел без толчков. спокойно . Спать было комфортно. Никаких очередей в туалет не было. В самолете все было замечательно."
Минусы: "Сотрудники в аэропортах. На регистрацию в аэропорт Денвера мы приехали за три часа. На паспортный контроль попали за 30 минут!!!! Очередь огромная, сотрудники бегают от стойки к стойке. Разговаривают очень грубо, что само по себе для Америки непривычно. Одного пассажира обслуживают в среднем 20 минут(!!!) То забирают багаж, то возвращают багаж - отвлекаются на возврат сразу все. Рейс задержали на полтора часа. Об этом мы узнали на стойке регистрации. На стыковочный рейс мы опоздали, поэтому попросили сотрудников сразу определить наши дальнейшие действия. Парень на стойке очень в грубой форме сказал - прилетите в Мюнхен, там подойдете в сервис. Когда прилетели в Мюнхен оказалось, что сервис не работает. Бегали по всему аэропорту. Потом подождали на одном из рейсов Люфтганзы не закончилась регистрация. Попросили сотрудника ( по английски не говорит, только по немецки!!!!) решить наш вопрос. Она с кем-то созвонилась нас отправили на другой рейс в другой терминал на поезде и автобусе (Просили ведь сопровождение в Денвере- нам грубо отказали). В итоге багаж - потеряли. Отправили во Франкфурт вместо Москвы!!! Багаж ждали три дня."
Плюсы: "Every thing"
Минусы: "Nothing. Great flight great crew."
Плюсы: "I'm so glad with all workers in the plane, excellent !!!"
Плюсы: "Flew business class. Service and food were excellent!"
Минусы: "Delayed flight"
Плюсы: "Staff is especially nice and efficient. Food and drinks very good"
Плюсы: "Flight and land was smooth. I like Lufthansa, because it is safe."
Минусы: "My trip was 8 hrs, we get water or juice only 5 times and very small cup 100ml, not enough"
Минусы: "Problem, flight was from Munich to Moscow, got onto flight from Munich to Ankara, boarding staff didn't notice, still not in Moscow."
Плюсы: "It was a good flight with Lufthanza - nice and friendly crew, comfortable plane, good food."
Плюсы: "Вкусно кормили."
Минусы: "Рейс задержали почти на час. Медленное обслуживание, трудно попасть в единственный туалет в конце самолёта."
Плюсы: "В целом все очень понравилось."
Минусы: "Не очень удобные кресла в эконом классе, слишком близко друг к другу, глаза близко к экрану и голова почему-то неестественно наклоняется вперёд."
Плюсы: "Individual entertainment center with multiple video options, documentaries, old and new movies."
Минусы: "The entire Economy and Economy + had to walk to a section in the middle to use few toilets, instead of having the restrooms spread out. This resulted in a long line and awkward waits facing 10 more people in a very small space. The blanket was not washed well, had long blond hair on it. The temperature was very cold."
Плюсы: "I am very happy with my flights. I would recommend to friends and family. :) Thank you"
Плюсы: "Professional, friendly, helpful staff, especially the Manager at Gates A17 and A18 who helped make sure I got a seat on LH011 after two other, earlier choices I had been put on were cancelled."
Минусы: "Lufthansa must work on its domestic-to-international hub feeder system, which is unpredictable. E-mails were sent too late to be useful for knowing what was happening to the original LH009, then LH007 flights, both of which were ultimately cancelled, making the connection to LH400 dicey for the FRA to JFK leg of the trip. Telephone or SMS should have been used for faster contact. I had already printed boarding passes for LH009 about 20 hours before flight time and ultimately arrived at HAM two hours before flight time and thought everything was in order. It ultimately was not, and my checked baggage never made it onto the connecting flight."
Плюсы: "Bump bump uncomfortable"
Минусы: "The food is ok and the crew"
Минусы: "There is not entertainment and seats not that comfortable"
Плюсы: "The plane was clean, the temperature was fine during flight. They fed us dinner almost right after taking off. The staff was attentive and friendly"
Минусы: "Almost was late for our flight, because it took us over 1 hour to pass the passport control at the Frankfurt airport. It was terribly organized and understaffed which caused other people to miss their flight. My husband and I ended up running to our gate like mad men and we were the last to board right before they closed the gate. Very stressful and frustrating!!! Other than that the flight was ok. We were surprised that we were served a dinner right after we took off, but the hot entree was bad, so we ended up asking the flight attendant bring us more bread so we filled up on that."
Минусы: "Last minute gate change in Munich was a bit hectic, as it was a tight connection."
Плюсы: "Lufthansa service is always incredible. Food is better than most other carriers and so is entertainment. Had a delay due to incoming flights, but staff made sure we had plenty of water and snacks while on the tarmac."
Плюсы: "Nice crew and dinner."
Минусы: "Luggage didn't make the flight."
Минусы: "Had to pay to check in one nag"
"Check in of luggage the day before"
Плюсы: "Super friendly and efficient crew. Tasty food, excellent, first rate service (business class)."
Минусы: "Business class seat was comfortable, though a bit too narrow; when seat was horizontal my arm was constantly falling in the aisle."
Плюсы: "The hotel was nice although I was unable to sleep due to the delays all around concerning my connecting flight. I am thoroughly upset because I contacted the airlines 3 times in May to express my concern with the 30mins layover. And to no avail. My worst concerns are being played out now. It appears that their isn’t any concern from the airlines about this catastrophe impacting so many people. Shame on you."
Минусы: "The connecting flight departed before the first flight landed. Then I was given the wrong information of gate departure by airport personnel. After running like crazy to find this gate for departure, the plane had already departed before we even landed. There wasn’t anyone around to help, and finally I found an airport worker who gave me the same incorrect information. She was as perplexed as was I. Finally, she directed me to the information booth where I was booked in a flight the next day. The food voucher was insufficient to cover dinner, i had to pay out of my pocket but I was frugal given the financial situation. The taxi service personnel were rude and it took a long time to taxi me to the hotel where I am unable to sleep because I have an early morning g departure. All in all, between the airport delays getting me to the hotel, lack of proper food and treatment by personnel, I am exhausted and lost sleep in the process."
Плюсы: "Entertainment players"
Минусы: "Organization when boarding (a line vs. a mob of people from all different boarding groups) not organized at all. Ended up leaving about 45 minutes late."
Плюсы: "Awful airline. Will never get tickets through you again."
Минусы: "Airline compliance. The flight was delayed and the connecting flight left without out us. Leaving us stranded at the airport for 4 hours."
Плюсы: "Noting outstanding."
Минусы: "Seat comfort."
Плюсы: "Crew was fantastic and with an exceptional service. Food was really good."
Минусы: "Maybe the seats coudl be a little bit wider"
Минусы: "The 34 minute flight was delayed by almost 2 hours."
Минусы: "Complete experience and issue, resolution"
Плюсы: "Great to be able to check in bags at the CAT railway station in the morning. Cabin crew were excellent- very friendly and helpful and did two drinks services. Austrian’s cabin crew sets them apart on European routes."
Минусы: "My flight was canceled and I received no communication from Austrian Airlines. There was no staff at ticketing counter. The contact number that O’Hare had was a disconnected Verizon number, which was the same number listed on their website. I had to call the international number where I was told I was rebooked on United with 2 layovers instead of one. I also lost my business class upgrade and was told there was nothing they could do about it."
Плюсы: "Рейс был с незначительной задержкой вылета"
Минусы: "Возле элюминатора было холодно("
Плюсы: "The wafer bar. Pilot had a good landing in high winds and snow."
Минусы: "Nothing to complain."
Плюсы: "From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!"
Плюсы: "Crew were polite and accommodating."
Минусы: "Plane temperature was too hot, despite my repeated requests to the crew to lower the temp. No one on this flight opened a single blanket - was that the goal? It was too hot to even sleep."
Плюсы: "Great staff, good meals, snacks, and drinks thru the entire flight."
Минусы: "Lufthansa’s/Austrian Airlines’s idea of a ‘snack’ is a pathetic little bag of sugar and chemicals that no one should have to be offered, even if it comes for free. Hugely disappointed. Flight attendants not attentive enough, and it took forever for the flight attendant to come after I’ve pressed the call button. Overall impression: meh! First time flying Austrian, but next time I’ll probably book with their competitors if prices are similar."
Минусы: "Caótica boarding Uncomfortable seats did not recline"
Минусы: "Let some people pass first even though they arrived after us and we al had same tickets (or gave preference for no apparent reason), I did tell thecgate agent and he apologized"
Плюсы: "I like everithing was great . Thank you ."
Плюсы: "Staff were always courteous."
Минусы: "Long delay."
Плюсы: "Life is beautiful"
Минусы: "My fellow passenger fended off my sexual advances like a pro"
Минусы: "surprised by attitude of he company: you really get "low costs" services for a "classic airline" price."
Плюсы: "Efficient boarding from bus. Friendly crew. Offered soft drink and coffee as well as choice of 2 snacks. No entertainment as such a short flight. Clean, modern plane."
Минусы: "Cancel it"
Плюсы: "Nothing stood out compared to other airlines"
Плюсы: "Personal entertainment screens, average choice of movies."
Минусы: "2.5 hrs late departure with little information meantime, almost missed our connection. our luggage did not arrive with us. Poor food, almost no service during flight."
Минусы: "Hot meal was awful"
Минусы: "The best"
Плюсы: "Flight was good and everything worked out perfectly."
Плюсы: "Make sure your carry on luggage is less then 8 kg. Or you would have to check it at your own cost. The food is OK but the portion is very small. If you want a window or isle seat, it would’ve cost you 30 euro to reserve it. The crew is very nice. I guess because the air fare is very cheap, they need to do everything to make the extra cash."
Минусы: "Food I think getting worse."
Плюсы: "Everything was excellent!"
Минусы: "When I was boarding all representatives was very unfriendly and I would say they were rude."
Плюсы: "Вкусное пиво"
Минусы: "Вылет задержали на 1,5 часа"
Плюсы: "The seat was comfortable."
Минусы: "We were advised to arrive at the gate 45 minutes before departure. We waited an hour and a half more until we boarded. The plane was late on arrival but there were no announcements. No one knew what was going on or when we would board. There was no food served whatsoever. Just beverages. There was no entertainment."
Плюсы: "Very carrying crew, kind and attentive"
Минусы: "Not too many choices for entertainment, a lot of Asian movies. Food was OK"
Плюсы: "The service was good, everyone from the staff extremely friendly and overall the flight was very quick."
Плюсы: "The service and the overall flight quality, the pilot was very good!"
Плюсы: "Everything was fine - short flight"
Минусы: "Give me some knee room. I'm only 5 10 - What happens to the tall people?"
Плюсы: "I like the cotrious service. But I wish this international flight would take two suitcases instead of one"
Минусы: "По предложению авиакомпании я выбрал диабетическое питание, но на борту мне сообщили, что у них нет такого питания. Зачем тогда предлогать то чего не можете выполнить."
Плюсы: "Short flight and the crew was attentive and pleasant."
Минусы: "Loading of the bus to the terminal was slow only 1 bus was available."
Минусы: "Not a lot of legroom and they should have provided an additional snack during the flight. Did not like that in order to select a seat prior to the check in period I had to pay for the selection."
Плюсы: "Made it there safely."
Минусы: "Not much space in the seats on the flight especially for 10 straight hours."
Минусы: "One flight was cancelled resulting in a 6 hour wait, the second flight was 2 hours late. Meat meals ran out quick resulting in a vegetarian only option for a lot of passengers"
Минусы: "Very nice crew and great food"
Плюсы: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Минусы: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."
Плюсы: "The crew was very kind"
Плюсы: "Crew were excellent"
Минусы: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."
Минусы: "Everything was good"
Минусы: "Fix the damn KIOSKS at Vienna!"
Плюсы: "Food and service"
Минусы: "Working wifi would be good. Better A/C. More comfortable seats"
Плюсы: "Crew was very engaging and service was good."
Минусы: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."
Минусы: "Delays, took my hand luggage into the hold,"
Плюсы: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"
Плюсы: "Lovely crew, very helpful"
Плюсы: "Seating is tight. The crew was great !"
Минусы: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."
Минусы: "Need more leg room!!! Larger meals needed."
Плюсы: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Минусы: "No downsides at all"
Плюсы: "The flight arrived a few minutes early."
Минусы: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."
Плюсы: "The service"
Минусы: "The food."
Плюсы: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"
Плюсы: "Shirt flight but well catered, boarding was efficient and quick."
Минусы: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"
Плюсы: "Excellent service. A meal , drink and a coffee included which we were not expecting."
Плюсы: "Good selection of movies."
Минусы: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."
Плюсы: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Минусы: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."
Плюсы: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Минусы: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."
Плюсы: "Interior of the plane was clean. Smooth landing."
Минусы: "Pilot did not avoid turbulence"
Минусы: "Flight was cancelled."
Плюсы: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"
Плюсы: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Минусы: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."
Минусы: "They have mabaged to lost my luggage"
Плюсы: "Friendly attendants. Decent food, and frequent snacks and beverages."
Минусы: "No charging ports for electronic devices."
Плюсы: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Минусы: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."
Плюсы: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Минусы: "Flight departing late."
Минусы: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."
Плюсы: "Flight crew; legroom even in cheap seats."
Минусы: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"
Плюсы: "Very friendly staff"
Плюсы: "Very friendly and helpful personnel."
Минусы: "Amesterdam airport employee was really rude"
Плюсы: "My bagage broke"
Минусы: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"
Минусы: "Задержали вылет почти на час."
Плюсы: "Nice seats, comfortable."
Минусы: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."
Плюсы: "Улыбчивый персонал, средне-хороший самолет. Пилоты, адекватные."
Минусы: "Кресла, не очень удобные. Питание, не соответствует статусу авиакомпании. Нет никаких разъемов или развлечений на самолете."
Плюсы: "The flight was great."
Плюсы: "The supplied pack of toothpaste/toothbrush"
Плюсы: "Got to Amsterdam on time and everything was great including the staff"
Минусы: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."
Плюсы: "Crew was very helpful.food"
Минусы: "Food was not upto the mark."
Плюсы: "Comfort economy well worth the extra."
Плюсы: "Вежливый экипаж Достаточно места между рядами Наличие в фильмотеке фильмов на русском языке"
Минусы: "Отсутствовал USB для подзарядки"
Плюсы: "Удобные кресла, достаточно места для ног В наличии розетка и USB"
Минусы: "Экипаж посчитал, что будить меня для приема пищи не следует Проснулся когда все уже доедали и свою порцию получить так и не удалось. Был максимально голоден"
Плюсы: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Минусы: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."
Плюсы: "The premium economy- it was the most uncomfortable - tight seats. The back of the seats are not reclining It’s not worth the money you pay for premium services"
Минусы: "The premium economy should be eliminated and should be labeled for what it is: couch class with some perks"
Минусы: "Seat recline was broken- wouldn’t hold position."
Плюсы: "Despite being a short flight, they gave food"
Минусы: "Nothing. All ok"
Плюсы: "Nice and attentive crew."
Минусы: "Seats not comfortable in premier economy."
Плюсы: "Polite and friendly service"
Минусы: "Not necessary to buy a business class ticket, as all the new planes have standard economy seats in the front as well."
Плюсы: "Not much, seats are super uncomfortable"
Минусы: "Better code sharing with KLM"
Плюсы: "Crew was great. Seats were comfortable."
Минусы: "The airline lost both of my luggage suitcases."
Плюсы: "Flight was on time."
Минусы: "In flight complimentary food and drink service could have been better."
Минусы: "More options for gluten free food. Always get the same dish"
Плюсы: "Food and wine. Entertainment."
Минусы: "Sat closer to water closet. Maybe more air freshener in there."
Плюсы: "Entire trip was easy and comfortable."
Плюсы: "I really liked my seat, but it was one of the only ones that didn't have a USB port."
Минусы: "See above. Overall, very nice experience."
Плюсы: "The cue lines per zone are a brilliant idea!"
Минусы: "Питание, задержка вылета на 1 час"
Минусы: "Baggage check in was stressful"
Плюсы: "Good food and crew"
Минусы: "Plane was old and seats were super tiny. Even an average guy would be uncomfortable in it. Can’t sit in one spot for longer than 15 min without getting sore."
Плюсы: "The crew was amazingly helpful. My son was having some anxiety and they went out their way to make him comfortable. They were the best!"
Плюсы: "Everything was good. A little longer then I thought. But it’s ok :)"
Плюсы: "Over all everything was great, except the bags check in"
Минусы: "I ordered Asian Vegetarian Meal. But they served me only pasta."
Плюсы: "Cheap ticket"
Минусы: "The fact that you cheapskates don't allow credit or refund is downright usury. I didn't take that flight because of medical issues that caused me to cancel my trip 2 weeks in advance. I pleaded with you to be able to take a credit, to no avail. You lost a customer."
Плюсы: "1. Entertainment - Decent movie selection. I wished the angle of the screen in economy could be adjustable as well. Turkish Air does it better. Once the seat ahead of me reclines I dont have too much hope of saving my eyes from the awkward angles."
Минусы: "1. Boarding - Learn from maybe Turkish Air who allocate people zones based on where you are seated in the plane. People seated all the way in the back should be allowed to board first and fill the plane back to front. Makes it less likely for you stand around waiting for people as well people all the way in the back making contact with every possible human already seated in the aisles. 2. Comfort - Window seats are too hot, middle aisle seats are too cold 3. Thankfully they do have halal offering. Now if they will even let me choose that I am allergic to seafood. Glad for the chicken. Nothing to boast about."
Минусы: "I will not use o recommend to anyone to buy a ticket with the agency, at the airport in China we were treated like criminals because as they said we were not register in the system as passengers it was really a nightmare"
Плюсы: "The entertainment screen was a small 4" screen. The movie selection was outdated. The screen in my seat did not work. Flight attendant said she would "call to have it reset" but it never worked. Fortunately, there was an adjacent empty seat that I moved to on my own initiative and without the flight attendant offering a seat change."
Плюсы: "Absolutely everything perfect."
Минусы: "Through my own fault I ordered a different seat instead of window seat. :)"
Плюсы: "nice drink selection on board flights"
Минусы: "My pregnant wife was downgraded from business to economy 20 minutes before departure because the airline made a mistake with the reservation for our puppy traveling in the cabin with us. If this were not enough, the airline also lost one of our bags so this week we have to file for compensation for both begin downgraded and for the contents of our 30 kilo bag which never made it to Ho Chi Minh. Air France was a complete and total disaster and I would strongly recommend all friends and colleagues to find alternative airlines for travel"
Плюсы: "Crew was very nice and the plane was clean and comfortable"
Минусы: "Worse food I ever had on a flight ( a small bowl of lentils and some bread) Movie selection was poor, although not a big deal"
Минусы: "Please see comments above about this flight."
Плюсы: "Boarding for BUsiness class was fine. Seating was cramped."
Минусы: "As I said in my rating, seating was cramped. Food was mediocre. Crew was pleasant."
Плюсы: "- Стюардессы были милы и учтивы - Полет и посадка без проблем"
Минусы: "- рейс задержался на 2 часа из-за опоздания экипажа - салом самолета был очень грязный, столик был в следах еды, сиденье впереди было в жвачках, под креслом все было в мусоре"
Плюсы: "Only the cabin crew was good."
Минусы: "It was the worst flight that I ever had, the seats are extremely uncomfortable, no TV, the food was terrible."
Минусы: "Plane was canceled at the last minute with a transfer desk literally assaulted by 100s of people. Only 3 persons on the desk. No lane for sky priority. Queued for nearly two hours before some airport employee gave us instructions to travel by train without any other information or tickets etc. Had to buy my ticket. Couldn’t recuperate my suitcase. Had to wait for it the next day for three hours. Up to this hour I don’t know how I am going to be reimbursed (train and plane)."
Плюсы: "The crew took care with calm and kindness of a man in deep distress and erratic behavior. Impressive. More generally , the crew showed respect and attention to all passengers. Not frequent."
Минусы: "It was delayed. I missed my flight. Now I don’t have a bag. I am not sure when I get it back or if I have to go all the way back to the airport"
Плюсы: "The fresh bread and cheese."
Минусы: "The staff is very unprofessional in receiving the passengers and serving the drinks mainly. The luggage wasn’t received and after 24 hrs no news about it! It’s a shame"
Плюсы: "Speed, professionalism"
Минусы: "Пересадка в шдг- тот ещё квест. Как они продают стыковку в разных терминалах- загадка. В итоге проходили ещё раз безопасность. До Хельсинки долетело два места багажа из трёх."
Плюсы: "Everything was very prefect and would love to fly again."
Плюсы: "Crew was friendly and professional, fresh croissant and hot chocolate on my short flight. As many airlines charge now for any and all food items it was nice to again experience fast and efficient food and beverage service without the tedious hassle of ordering and paying. I’d gladly fly Air France again. First time, but likely not the last."
Минусы: "Like all airlines , the seats could use a few more inches of space, even two would be nice."
Плюсы: "Good service all around, personnel pleasant"
Минусы: "Very difficult to find where to register with the flight but this is more tied to the way things are run by the airport"
Плюсы: "Leg room is bigger than average, there is also a foot step which helps you to relax."
Минусы: "There must be lice on the plane, either from the customer or on the seats. Got bitten 6 times on the leg and butt!!! And this is not the first time hearing same story, Air France definitely needs to disinfect the plane more thoroughly. Media center is outdated, touch screen isn’t working well, felt being punched in head every time when ppl behind you tries to touch the screen!"
Минусы: "They lost my luggage"
Плюсы: "Crew was great."
Минусы: "Food could be a bit better. White bread is unhealthy."
Плюсы: "Очень приветливый экипаж, все в хлопотах, разносили кофе и напитки и очень улыбчивые стюарты, даже настроение у пассажиров было веселое."
Минусы: "не заметила ничего такого, чтобы мне не понравилось."
Плюсы: "было спокойно и я спала."
Минусы: "не понравилось поведение стюардесс, им было все равно хорошо тебе или нет, какие -то плохо организованные, забывали посуду убрать и все стояло перед пассажирами, ходили с такими "кислыми" выражениями лица, что на них неприятно было смотреть. Не понравилось."
Плюсы: "All crew I interacted with was great, friendly, and helpful."
Минусы: "Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good."
Минусы: "I think I caught a stomach bug on one of the 3 legs of this route. More likely on last 2, i.e. Mumbai to RDU, as I fell sick almost 10-12 hrs after my last flight meal."
Минусы: "Everything. AF changed seats without authorization or notification, separating a mother from her 3 year old daughter. Their entire attitude was "nothing to be done, now board plane and leave" no compensation was offered, nothing done to remedy their mistake or rude behavior and treatment"
"They gave me terrible time at check in in Odessa"
Плюсы: "Sit was not comfortable, looks like that airplane was not for long trip."
Минусы: "Comfortable seats, screen, usb charger."
Минусы: "Difficult to imagine"
Плюсы: "crew was good"
Минусы: "crazy detailed search in goleniów"
Плюсы: "Fantastic crew Food very tasty"
Минусы: "Be on time and don’t lose my baggage"
Минусы: "The loading was a mistake. We were bused out to the plane but they didn’t start until the planned 30 mins before departure and it took 90 mins so we left over an hour after we were scheduled. Landing so late that a number of people couldn’t make their connections"
Минусы: "Рейс задержали на час, посадили в автобус, а потом отправили обратно в здание вокзала - лифта там нет, так что пришлось носить чемодан вверх-вниз. Покупала билет Аэрофлота, оказалось, что этот сегмент выполняет ЛОТ: по сравнению с Аэрофлотом статистика задержек рейсов неудовлетворительная, и на борту не кормят."
Минусы: "Having to be bussed both two and from the planes by a surety ground staff stinks"
Плюсы: "It was ok."
Плюсы: "No frills flight. Crew not very sympathetic about flight departing late jeopardizing everyone’s connecting flights. Seemed like it must be a common occurrence."
Минусы: "Flight departed an hour late."
Плюсы: "All was good. Have to pay for food. Really?"
Минусы: "Have sandwich included in the price."
Плюсы: "The crew was very kind and helpful. Boarding was much more smooth compared to my flight to WAW."
Минусы: "The seat creaked a lot and seemed to disturb the person sitting to my left when I moved the sitting part forward or back when I needed to."
Минусы: "Seat was not stable and moved when I moved. In the toilet the cover of toilet was falling down constantly. There was no Wifi (what is now quite ussual)"
Плюсы: "The flight WRO to WAW is very short, less than 1h. The seats are comfy and overall the flight is good. They even serve drinks and distribute candy, which is nice."
Плюсы: "Complimentary upgrade to business class - wonderful!"
Минусы: "Delightful service and food."
Плюсы: "The crew was friendly"
Минусы: "Better quality of food"
Минусы: "Security. I got my wallet stolen from inside my backpack in the overhead bin."
Плюсы: "Pilots did a very good job"
Плюсы: "The service was top notch, the entertainment selection was great, and the meals were excellent. Free beer and wine on long flights. The engine noise on the Dreamliner is incredibly quiet."
Минусы: "The seats aren’t the most comfortable. On a long flight no matter what you need to get up and move around."
Плюсы: "On time"
Минусы: "Baggage destroyed"
Плюсы: "Very nice new Dreamlianer , very clear , nice staff friendly and cooperative, food quality good, entertainment list very good , nice flight for very reasonable price , much better then LH"
Минусы: "LOT was late on every flight. Did not miss any connections, but could not leave on-time if it was there only responsibility."
Минусы: "Departing flight left 2.5 hours late. Missed my connection. No one from LOT met us at the connecting airport to explain how our transfers would work. Airport security at the connecting airport bounced us back and forth a few times before deciding we should enter the transfer terminal and hope someone from LOT was still on duty. LOT put us up in a hotel overnight and booked us on a flighty the next day. The hotel was 1 hour drive, 50miles, from airport. I reached my final destination 13 hours late."
Минусы: "Flight left 1.5 hours late. No update announced from boarding crew as to the reason for delayed boarding or status updates. Received seat assignment at gate with no attempt to give me my preference for aisle seat."
Плюсы: "Pilot interection and the crew."
Минусы: "Small air craft."
Плюсы: "Crew was polite"
Минусы: "Late boarding, late arrival. No apology"
Минусы: "Рейс задержали на 5 часов"
Плюсы: "The crew were ok"
Минусы: "Delays and bag checkin policy."
Минусы: "Мало предлагают пить воды ( в перелетах она очень важна)"
Плюсы: "On time"
Плюсы: "Shortness of that flight"
Минусы: "I don’t remember"
Плюсы: "Crew was friendly. Modern aircraft."
Минусы: "Uncomfortable seating for long-haul flight. I survived, though."
Плюсы: "all was ok"
Минусы: "ground service knowing we will be late in Warsaw did not want to book me for the flight i could catch after delayed landing"
Минусы: "Летели в Прагу задержали вылет на два с половиной часа, а обратно так вообще рейс отменили и сообщили об этом за 2 часа до вылета. не советую ее использовать"
Минусы: "Жутко неудобные сидения и климат контроль дающий либо некомфортный обдув холодом либо жару в етом самалёте"
Плюсы: "fast crew service"
Минусы: "When the main dinner came to my seat they ran out of pretty much everything, I wasn’t able to have an option on what to choose at all and was forced to eat the chicken dish that was very gross."
Минусы: "За багаж пришлось доплачивать! Хотя я оформляла вроде багаж включён. На борту не кормят."
Минусы: "За 17 кг. Которые были включены в билете пришлось доплачивать! Не кормят на борту!"
Плюсы: "Quick, efficient check-in and boarding, friendly staff, clean airplane."
Минусы: "(there was nothing I disliked... a good experience overall)"
Плюсы: "What a joke, I’ll never use LOT AGAIN"
Минусы: "My flight from the original destination was 15 min late and they left me stranded in Warsaw."
Плюсы: "Easy boarding, attentive staff and overall enjoyable flight."
Плюсы: "Service on plane"
Минусы: "Price for checked bag"
Плюсы: "Вежливость экипажа, понимание сложившейся ситуации"
Минусы: "Произошла задержка вылета из-за опоздания самолета из Варшавы в Париж на 30 минут. В результате - сбой стыковок у многих пассажиров летевших из Варшавы в другие города. Мы успели. И это хорошо."
Плюсы: "Вежливость экипажа"
Плюсы: "The food!"
Минусы: "The layover but that's not in your control so no worries!"
Плюсы: "Friendly staff, clean airplane, electrical sockets available."
Минусы: "Flight was delayed. No efforts to ensure transit passengers are given priority. Spent hours waiting for the connecting flight."
Минусы: "40 min. Delay"
Минусы: "When checking in we were told to stand in a long line to drop our bag after getting our boarding passes from a machine. After standing in line for 30 minutes the woman at the counter said we were in the wrong line and was extremely rude as if we were stupid for not being able to follow the Polish signage. We had simply stood in the line we were directed to. Counter clerks not very pleasant compared with other airlines!"
Для удобства пассажиров авиакомпании, выполняющие рейсы из Вроцлава, изменили условия оказания услуг и ввели дополнительные меры безопасности. Внимание: условия оказания услуг разными компаниями варьируются.
Строгий санитарно-гигиенический контроль
Ежедневная чистка салона, HEPA-фильтры на всех рейсах из Вроцлава
Маски от перевозчика для пассажиров всех рейсов из Вроцлава
Места в середине ряда на рейсах из Вроцлава недоступны
Тесты на антитела, проверка симптомов перед вылетом на рейсах из Вроцлава
Гибкие условия отмены
Посмотрите билеты из Вроцлава с бесплатным изменением бронирования