Строгий санитарно-гигиенический контроль
Ежедневная чистка салона, HEPA-фильтры на всех рейсах из Солт-Лейк-Сити
На KAYAK нет прямых рейсов по этому маршруту. Длительность самого быстрого рейса с пересадками — 22ч. 50м..
Большинству путешественников на маршруте Солт-Лейк-Сити — Россия нужно будет предъявить отрицательный тест на ковид и самоизолироваться по приезде.
Узнайте больше об ограничениях по направлению Россия
На маршруте Солт-Лейк-Сити — Россия введены требования о самоизоляции путешественников в течение 14 дней.
На маршруте Солт-Лейк-Сити — Россия путешественники обязаны предъявлять отрицательный тест на ковид (ПЦР-тест (МАНК)), сделанный за 72 часа до вылета.
Маски:требуются в общественных местах, закрытых помещениях и общественном транспорте.
KAYAK — это поисковик для путешественников. Мы собираем данные по всему Интернету, чтобы показывать пользователям лучшие цены. Каждый год KAYAK обрабатывает больше 2 миллиардов поисковых запросов. Если вас интересуют авиабилеты в Россию, мы найдем множество выгодных предложений и вариантов перелета в считанные секунды.
«Прогноз цен» — это инструмент поиска KAYAK, который анализирует данные за прошлые месяцы и рассчитывает вероятность роста или снижения цен на авиабилеты в Россию в течение ближайших 7 дней. Он подскажет, стоит ли покупать билет прямо сейчас, или имеет смысл подождать, пока цена снизится.
KAYAK Mix — это когда отдельные билеты на каждый сегмент перелета по вашему маршруту в сумме стоят дешевле, чем один билет туда-обратно. То есть в Россию вы полетите одной авиакомпанией, а обратно — скорее всего другой.
Если вы не привязаны к конкретным числам, опция «Гибкие даты» поможет выбрать дни, когда можно максимально сэкономить на перелете. Она сравнит цены на авиабилеты в Россию за период плюс-минус три дня от указанных вами дат. Вам останется только выбрать самое выгодное предложение.
Оценки на основе отзывов пользователей KAYAK:
Плюсы: "Great business class"
Минусы: "flight left very late. couldnt make up time on the way. had to struggle to make it to the connection."
Плюсы: "Crew was professional, qiality of food great"
Минусы: "Boarding is better done row-wise than by alphabetical groups which is arbitrary"
Минусы: "Very nice"
Плюсы: "crew was good but seat was too narrow, and there are too many little kids near us."
Минусы: "do limit the number of passengers with little children and don't put senior citizens near them."
Минусы: "Flew airbus 380 all the way and it was super comfortable!"
Плюсы: "Smooth flight"
Минусы: "I wished I was in business class..."
Плюсы: "-Good legroom -Good seat width -Good recline -OK food -OK lavatory"
Минусы: "-Outdated entertainment system -Seat was not very comfortable when compared to other airlines -Could not connect to Wi-Fi due to unintuitiveness -Skysurfers uneligible to connect to Wi-Fi despite being Silver and higher"
Плюсы: "I like the food, history, and the people contributing to make this country so beautiful."
Минусы: "I wasn’t be able to experience everything in one trip so I have to go back again to fully live the history there."
Плюсы: "The plane left on time, the ride was smooth and journey felt safe throughout its entirety. I enjoyed the flexibility of the seats; the quality of the cutlery, duvet, headphones and the matteress provided. The ICE is a brilliant entertainment system; giving an array of films to watch and games to play. The cabin crew were polite, friendly and helpful, and gave an excellent service as one would expect from travelling business."
Минусы: "The interior of the 777-300 was outdated, especially knowing that 777's have gone through an interior overhaul, so I was unfortunate to not be on of those refurbished planes. The food and the Virgin Mojito was not the best as I did expect it to better considering this was a business class. And the ICE tablet and its remote is not the most userfriendly nor responsive to use, as it does get a bit fiddly."
Минусы: "Only one thing thaar I'd suggest as an improvements would be to provide water on a mores frequently basis"
Минусы: "Seat was uncomfortable"
Минусы: "Domodedovo sucks in all aspects. Baggage, taxi pick up, total bs"
Минусы: "Too many unruly children"
Минусы: "Почему-то нельзя было отправить багаж с получением в Санкт-Петербурге, надо было получать его в Москве. Хотя на рейсе из Питера в Дубай мы багаж не получали в Москве."
Минусы: "Food did not meet the usually high standard associated with Emirates . The menu was bland and the main course was served cold."
Плюсы: "The seats are relatively good on the newer A380s. The film selection was good."
Минусы: "The meal was poor."
Плюсы: "Cheap tickets. Airplane is A380. Good timeschedule. Good list of alcohol and drinks. Sky bar at the upper desk."
Минусы: "I have maiden upgrade from economy to business and I can’t use Emirates business lounge. Stewards forgot my starter and drink. No cosmetics set - just 3 tubes of hand cream in toilet. Services was very slow. Emirates, is it you?! No more business class in Emirates."
Плюсы: "Layout of plane is very convenient , bathroom acessable, no crowding in isles. Love the dining cards & choice of meals, and the comfort features ( blankets , pillows , toiletry bag) The entertainment center is also amazing! Perfect for long flights. So many choices & also power usage also great for the passengers on long flights. Also, normally I try not to use the lavatory, they are usually awful, but these make the most of their space, warm water, nice soap,colognes,seat liners."
Минусы: "Apparently, operational issues in Athens, no information of why we had to go to an additional security at the gate, including a litmus test, go through our bags again & a light pat down! They also wanted us to board separately, which made my travel partner even more anxious than she already was!"
Минусы: "Space very cramped."
Плюсы: "everything about emirates is what i loved"
Минусы: "the airplane was an older model, seats were not very comfortable"
Плюсы: "Crew, food, entertainment"
Минусы: "1 hr delay with take-off due to security check of all carry-on baggage from a passenger leaving the plane"
Минусы: "I didn't get hotel and the staff in the airport were too strict and mean"
Плюсы: "Everything was good"
Минусы: "What id isn't like is some people will sleep by the time we reached Dubai we missed some important information about the changes in the gates of next flights , they could have announced it just before landing one more time"
Плюсы: "Entertainment options, boarding process"
Минусы: "Food quality is still good but slightly below previous experiences"
Плюсы: "Развлечения и комфортность сидений эконом-класса"
Минусы: "грязные столовые индивидуальные приборы"
Плюсы: "It was a comfortable flight since I had 3 seats in my row which I ended up sleeping on."
Минусы: "The food was cold and awful and it's hard to understand how can they run out of drinks barely half way through Economy during service. A couple of the cabin crew females were rude."
Плюсы: "Excellent service in flight and nice food"
Минусы: "We waited for our luggage more than one hour which was more than the flight time from Bahrain to Dubai. That is why I described my trip as poor"
Минусы: "food could have been better. this was my first emirates flight and i was expecting high reviews, but i personally like turkish airlines better."
Плюсы: "On time departure"
Минусы: "No food at all, the same flight in the other direction had food."
Плюсы: "Good flight with decent amenities Entertainment can be better. Food quality is going down byt still better than most"
Минусы: "Flight was delayed and crew was dismissive with questions and concerns about connecting flights"
Плюсы: "Would have been better if the Veg food was not of the saem menu as in the preceding flight"
Плюсы: "Great space in economy! Great entertainment selection! Great food!"
Минусы: "I couldn't hook up my personal earbuds"
Минусы: "I had given on line preference for Asian vegetarian food but was not served collection of booked luggage at cropusal at SFO ,was difficult for a senior citizen like me as there was commotion"
Минусы: "Departure was delayed 20 min and luggage 1 waited 1 hour !!!! I missed my next fly . Connection was 2 hours . Bad management in Emirates in Madrid"
Плюсы: "good crew, prompt timing, good food"
Минусы: "long transit in Dubai"
Плюсы: "Everything was great."
Плюсы: "The flight was clean and well maintained"
Минусы: "The flight was delayed by 1hr 30 so missed next flight and i had to buy a new ticket"
Минусы: "I didn't like the way they were talking to me about the strict rules on luggage weight limit. They asked to pay 30 dollars for one extra kg and even on the carry on bags. The staff who seemed to be a manager in Korea was telling me to leave behind everything as they are only allowing me total of 7kgs to carry on which includes my laptop (3kg already) and a small handbag! They are literally asking you to just carry your laptop, magazine and a toothbrush! Never seen this strict and stinge rules before. And they didn't even check my carry on weight when boarding after...after giving up my gifts to friends which were not worth paying extra 30 dollars! According to their seat allocation people who sat next to me seemed to be a double or triple size of me (No offence to these passengers) and I could not eat my meal properly because I had no room to move my arm. I asked politely to a crew to change my seat but they said it is full and gave me a cup of orange juice! How nice! I will discourage people to spend extra money on Emirates because you might not get the premium service you pay for!!"
Плюсы: "Food was good and plentiful. Crew was attentive, but stingy with liquids."
Минусы: "Connection was too short and airport too big. I had to literally run through the terminal and my bags didn't make the flight. Window seats on A380 are too far from window to sleep comfortably."
Плюсы: "Great cabin staff. Ground staff was very helpful with my seat changes. I will fly Emirates again."
Плюсы: "Неожиданный апгрейд до первого класса - нужно ли тут что-то ещё писать? :)"
Плюсы: "Their wheel chair assistance was the best. They took care of my parents really well. Above all they were very welcoming and considerate towards their needs."
Плюсы: "Price/ available flying times"
Плюсы: "helpful Emirates woman translated portuguese to english with me at emigration in airport."
Плюсы: "It was an empty flight with much space to stretch my feet and sleep in comfort! service was great and landing was extremely good (didn't feel it at all)."
Плюсы: "crew excellent, food excellent, entertainment good."
Минусы: "Space between seat rows is barely adequate."
Минусы: "New aircraft and better management"
Минусы: "The business class seats on Turkish fully recline which is my top criteria. The window seats don't have direct aisle access though. The food was good as always on the flight. The weakest part of their offering is in the entertainment area where the movies are out of date and the TV series haphazard."
Минусы: "Very hot"
Минусы: "Too exhausted from the long flight. But really wanted to say - Never flying them again after my itinerary is completed. They have just lost any revenue they would ever have gained from me in the future."
Плюсы: "meals are pretty good, though repetitive"
Минусы: "old plane, connections at IST are inconvenient and the airport is in terrible condition. Flight was crowded and boarding was chaotic. Ran out of meals. Plane was quite hot (and I'm usually cold). Overall poor quality."
Плюсы: "I did not use any entertainment so I cannot review it. Overall a most pleasant experience. Will highly recommend."
Минусы: "The toilets and bathrooms in the Ataturk airport."
Плюсы: "эта вам не бюджетные душегубки. И покормят, и места для ног побольше ..."
Минусы: "Побалтывало, но притензии к погоде :)"
Плюсы: "Все отлично."
Плюсы: "Food is really decent in economy. Good portions and variety."
Минусы: "Leg room seems tight compared to other airlines."
Плюсы: "Еда, как всегда супер"
Минусы: "1. Было очень холодно 2. Платные места повышенной комфортности, оказались некомфортными, потому что всё время туда сюда ходил экипаж и невозможно было спать."
Плюсы: "Все отлично!!"
Плюсы: "On time. Really fast the check in. Nice crew. Confortable."
Минусы: "Питание - ешь чего дадут. И нне вкусно."
Минусы: "В связи с задержкой в аэропорту вылета мы не успели на пересадочный рейс. Авиакомпания предложила места в самом конце самолета на рейс через 9 часов. Ни upgrade, ни нормального размещения, только скудные ваучеры на питание. Замечу что задержка рейса целиком и полностью была на совести авиакомпании."
Плюсы: "Modern B777 fleet, on t8me departures, good inflight passenger service,"
Минусы: "At gate sign advertised their lie flat beds in business.. we were on business. No lie flat beds!"
Плюсы: "Очень комфортное размещение - расстояние между креслами на порядок лучше, чем у аэрофлота. Питание понравилось - вкусно и большой выбор напитков - даже домашний лимонад предлагали (!) Я сидел рядом с отсеком проводников - когда кофе заваривали - аромат потрясающий по салону поплыл. Для самолетной кухни очень достойно. Видеосистема отличная - экран крупный, изображение качественное, наушники удобные. Фильмы, правда, только на турецком и английском. Посадка в Тайване была очень мягкая."
Минусы: "Полет долгий и, видимо, проводники подустали. Напитками, не очень часто баловали. Придираюсь :)"
Плюсы: "рейс задержали на 20 мин, но в Стамбул прибыли по расписанию. Удобно сидеть, отличное питание, приветливые бортпроводницы."
Минусы: "все было хорошо"
Плюсы: "Comfortable but narrow seats."
Минусы: "Entertainment system could do with more selection."
Плюсы: "Кормят неплохо, как для самолета. Хороший выбор напитков. Чай заварен по-турецки, а не из пакетиков. И самолеты у них все достаточно новые. С развлекательным центром на каждом сиденье. Фильмы, музыка, игры. Но русский язык только в меню :) Фильмы все на турецком и английском."
Минусы: "Гейты 300-312, с которых идет посадка на Тбилиси – как колхозное поле. Просто все и всё на куче: очереди на посадку в перемешку с креслами для ожидания, магазинами. Внятных проходов просто нет. При этом 200-е и 700-е гейты у них очень удобно оборудованы. По расписанию посадка не началась. Вместо начала посадки один из сотрудников начал ходить среди толпы пассажиров и сверять паспорта с посадочными. Если все ок, то ставил штампик на посадочный. Приятно, конечно, что позаботились об экономии времени на проверку. Но организация процесса шокирует :) В самолете поддерживали температуру холодильника. Попросил стюардессу добавить тепла - покивала и поулыбалась, но теплее не стало. Реально пришлось в верхней одежде сидеть."
Минусы: "В салоне была жара, градусов 28. При этом рейс полностью загружен. Легко представить набор запахов через полчаса. На следующем рейсе это компенсировали - летели как в холодильнике :)"
Плюсы: "I am a disabled passenger. Turkish look after me well."
Минусы: "No complaints. Good service"
Плюсы: "good flight"
Плюсы: "Все организованно на хорошем уровне, без задержек, хорошее питание, дружелюбный и отзывчивый персонал."
Плюсы: "Рейс был без задержек, самолет не самый новый, но все понравилось. Питание отличное."
Минусы: "Бортпроводники были не оч. улыбчивыми, но хамства не было"
Минусы: "Movies didn't work well"
Плюсы: "Generally roomy and comfortable... smooth travels"
Минусы: "Second leg of trip had no werking monitors. no WiFi on any flights...."
Минусы: "I had to buy a Tukish Visa...spend the night in Istanbul.Screwed up my driver,my Mom had to call and cancel my appointments.I had no clothes,of toiletries....just a nightmare"
Плюсы: "I got a return ticket from Houston to Lagos, the first leg of my trip went pretty well, no hassle at all, the staff and crew were great and professional."
Минусы: "But the second leg of my trip which was Lagos back to Houston was horrible, the Turkish Airlines employees at the Murtala Mohammed International airport Lagos were the worst ever, unprofessional, rude and lack basic knowledge of boarding. Decided to do their own thing rather than what the airline allows. It's almost like they lacked training or just don't want to learn. No accountability whatsoever as one of the employee said "it's not like it's gonna affect my job anyways". Poor poor terrible customer service, no courtesy, no etiquette. I can go on and on but ain't nobody got time for their negativity."
Плюсы: "Good food, comfortable seat, good timing."
Минусы: "Some confusion amongst passengers about their seating."
Плюсы: "The food was excellent and tasty"
Минусы: "Long wait for the toilet"
Плюсы: "On time Good service Just excellent It's first time for me with turkish airline but I love it"
Минусы: "No thing"
Минусы: "Seats were cramped. Narrowest aisles I have ever seen on a long distance flight."
Плюсы: "food is always good..crew too"
Минусы: "less and less space in economy class for passengers not very kind boaridng people no info on posibble complimentary upgrade for Gold Card passengers"
Плюсы: "The flight attendants were incredibly kind and attentive"
Минусы: "Bathrooms were a mess. Badly need more cleaning throughout flight"
Минусы: "Missed connection and Turkish ground staff were horrible. Endless run around followed by insistence my ticket was worthless despite arriving on a late inbound Turkish airlines flight."
Плюсы: "Short flight with no issues."
Минусы: "No problems--everything average."
Плюсы: "amazing !"
Минусы: "On this trip with Turkish Airlines, I had bought two tickets but my girlfriend had to change her plans and was unable to fly with me. I thought that was fine and I would be able to sit next to the empty seat. But as soon as we boarded they moved a person into that empty seat which i had paid for. It was very disappointing because I have always liked Turkish in the past."
Плюсы: "the crew in turkish airlines is always nice and courteous. and i really like the food they serve"
Минусы: "not a fan of the tight sitting"
Плюсы: "The airline crew service was excellent. The food and entertainment were pretty good. I will fly again with Turkish Airline!"
Плюсы: "I honestly like the fact they load the plane from the back to front rows."
Минусы: "Additional snacks and drinks cannot be purchased. It would be nice to have more bottled water or additional selections."
Плюсы: "Great crew...seat spacing gives great comfort. Love they have a comfort class option. So much better experience than American. Wish Delta had more direct flights out of Charlotte."
Минусы: "It was perfect!!"
Плюсы: "Clean, comfortable, empty middle seats. Good movie selection."
Минусы: "Snacks lacked variety and nutritional value."
Плюсы: "Very good"
Минусы: "Never flying with Delta again"
Плюсы: "The crew was great. The flight was on time."
Минусы: "90 minute delay"
Минусы: "My suitcase was broke at some point and also items in my suitcase."
Минусы: "Vegan options"
Минусы: "The only problem with the food was it was all canceled because of rough weather."
Плюсы: "Not very crowded"
Минусы: "Sat in comfort+, bbut never offered any sort of snack. Not sure why it is considered an upgrade."
Минусы: "Not much legroom."
Минусы: "Wheelchair shortage on arrival, although I had one reserved. Waited for a while then walked. Not ideal. Very long wait for bus to rental car center."
Плюсы: "Direct flight"
Плюсы: "On time and helpful staff."
Минусы: "Very cramped seating."
Минусы: "The landing was somewhat frightening."
Плюсы: "Snacks & drinks & TV movies good"
Минусы: "One hostess was very rude & slow forget our headphones Kept getting me to help her with getting attention of other hostesses also very bad at giving snacks and kept my husband and another man waiting for 10 mins while she gathered rubbish despite repeated requests which would have been easy as she was at the front of plane obviously unsuited for this position"
Минусы: "Lost baggage. No one told us anything till after an hour"
Минусы: "The monitors kept on freezing"
Плюсы: "Loved how close the gates were"
Минусы: "Consumer beware - you will be lied to by people at every level. They can mess up your reservation and then not let you fly. Good luck they are big companies and you are just one person and they won’t answer a call or email you. You will lose!"
Плюсы: "Все хорошо"
Минусы: "Your company has the worst customer service ever! You ruined our family vacation and just have horrible policies I can’t believe it! Will never purchase anything off your website again! You suck!"
Минусы: "Terrible customer service. Took two business days to respond."
Плюсы: "nice people"
Минусы: "need more free food and drinks"
Плюсы: "Good drinks and movie selection"
Минусы: "Delay and inoperative Sattelite TV"
Плюсы: "The staff was incredible the plane was great. right on time"
Плюсы: "On time. Good customer service. Easy route, no hassles."
Плюсы: "The departure was slightly delayed (as always lately with Delta). For the rest it was fine."
Плюсы: "The departure was slightly delayed (as always lately with Delta). For the rest it was fine."
Минусы: "The plane was supposed to leave at 7pm. Instead we left at 2 am. In the meanwhile Delta has never offered us any food or beverages. Just some bottles of water. I had to stay a night in Orlando on my own, because they didn't give us a hotel. Just a total shame!"
Плюсы: "Быстрая посадка Неформальность общения капитана с пассажирами Внимание персонала"
Минусы: "Еда была холодная как из холодильника Маловат салон"
Плюсы: "Вкусная и горячая еда Очень приветливы персонал Удобный салон"
Минусы: "Набор фильмов на русском скудный Горячим кормят 1.5 раза (обед и сэндвич перед прилетом)"
Плюсы: "All Good"
Минусы: "Read above."
Минусы: "Never again!"
Плюсы: "I paid only $100 more round trip to DTW from SLC then I would have with other carriers, minus the hassle of connecting flights and paying fees that they don't tell you about up front (like $25 for a carry-on bag, oh and a another $12 per leg for a window seat). My experience, like my previous Delta experiences was absolutely enjoyable. From the quick boarding, super friendly gate agents, and flight crew, to the free on board entertainment, Delta has won me over once again. Oh and did I mention how great it is to board a flight, relax and watch a good movie, take a small nap, and deplane at your destination! Awesome!!"
Плюсы: "Speed and comfortable kind bars were a nice touch"
Плюсы: "On Time"
Минусы: "Economy seating is very tight and uncomfortable."
Плюсы: "Nothing at all"
Минусы: "Was ok"
Минусы: "Need more legroom"
Минусы: "No westjet checkin area and no signage. Staff didn't know what was going on."
Минусы: "Enforce your baggage size and number limits. A significant number of passengers take bags onboard that are oversized."
Минусы: "When its rain we shouldn’t walk to the air plain"
Плюсы: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Плюсы: "Loved the smooth ride."
Минусы: "Bathroom was pretty nasty"
Плюсы: "Good amount of space on the plane, lots of movies to watch, good food and drink."
Плюсы: "economy plus seats were nice, great movie selection, especially international movies"
Минусы: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"
Плюсы: "Fantastic gate agents!"
Минусы: "The food was terrible."
Плюсы: "Comfortable seat, great crew."
Минусы: "Flight delayed, no USB port and no entertainment"
Минусы: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."
Плюсы: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."
Минусы: "There was no wifi on flight"
Плюсы: "Nice aircraft"
Минусы: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"
Минусы: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"
Плюсы: "Friendly staff"
Минусы: "Security check at gate; No priority"
Плюсы: "Crew was in a festive mood, the meal was unexpectedly delicious"
Минусы: "Seats ok, but could be more comfy"
Плюсы: "Good comfortable seat with extra leg room. Pleasant crew."
Плюсы: "Boarding agent extra effort to improve my seating!"
Минусы: "Food amount less than expected."
Плюсы: "Gaps between seats are very narrow."
Минусы: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Плюсы: "Friendly hostesses"
Минусы: "Flight was delayed 3 hours"
Плюсы: "The flight was perfect! Great food,movies and I even got to sleep !"
Минусы: "All was well!"
Плюсы: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
Плюсы: "Good flight, very attentive crew."
Плюсы: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Минусы: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."
Плюсы: "The boarding was easy and you didn't have to wait inline for that long"
Минусы: "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."
Минусы: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."
Плюсы: "Good Experience"
Минусы: "Nothing much"
Плюсы: "Friendly staff"
Минусы: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."
Плюсы: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Минусы: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"
Плюсы: "On time"
Минусы: "At some point the luggage was lost. here."
Минусы: "Задержали вылет почти на час."
Плюсы: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."
Плюсы: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Минусы: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."
Плюсы: "Улыбчивый персонал, средне-хороший самолет. Пилоты, адекватные."
Минусы: "Кресла, не очень удобные. Питание, не соответствует статусу авиакомпании. Нет никаких разъемов или развлечений на самолете."
Минусы: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."
Плюсы: "Wider seat than most business class"
Минусы: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
Плюсы: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Плюсы: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
Плюсы: "That we didn't crash"
Минусы: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."
Минусы: "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."
Плюсы: "Вежливый экипаж Достаточно места между рядами Наличие в фильмотеке фильмов на русском языке"
Минусы: "Отсутствовал USB для подзарядки"
Плюсы: "Удобные кресла, достаточно места для ног В наличии розетка и USB"
Минусы: "Экипаж посчитал, что будить меня для приема пищи не следует Проснулся когда все уже доедали и свою порцию получить так и не удалось. Был максимально голоден"
Плюсы: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Минусы: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."
Плюсы: "quick boarding, responsive Airline stewardess, very polite."
Минусы: "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."
Плюсы: "The constant supply of food that was offered to you. The crew was nice and always helpful."
Минусы: "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."
Плюсы: "Speed, crew, and reliablity."
Минусы: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."
Плюсы: "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
Минусы: "See above"
Плюсы: "Food and staff were great"
Минусы: "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"
Минусы: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."
Плюсы: "It was very comfortable"
Минусы: "The crew was great"
Плюсы: "The crew was great"
Минусы: "1-2 +cms leg space"
Минусы: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. Without that tickets we can not claim the bags. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."
Минусы: "2 hours delays from LAX to CDG then additional two hours delay from CDG to CAI, this is disappointing"
Плюсы: "Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France."
Минусы: "Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line."
Минусы: "Seat angle adjustment was not the most comfortable for sleeping."
Плюсы: "The seat was very comfortable."
Минусы: "My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting."
Плюсы: "Crew was great. Seats were comfortable."
Минусы: "The airline lost both of my luggage suitcases."
Плюсы: "The entertainment options were great."
Минусы: "Seats are so cramped. I'm 5'3" and could use either arm rest because both people on either side spilled into my seat."
Плюсы: "Staff were friendly and seats in business were super comfortable."
Плюсы: "The crew was nice and the seat comfortable."
Минусы: "Never got the pre-ordered wheelchair in Paris and only after long negotiations at JFK. Also, Delta lost my checked bag between JFK and DCA."
Минусы: "Everything very good"
Плюсы: "In flight entertainment was great"
Минусы: "seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)"
Минусы: "Excelente aerolínea"
Плюсы: "Everything was great"
Минусы: "Питание, задержка вылета на 1 час"
Плюсы: "The new movies selection, food was very good, staff more friendly than previous flights"
Минусы: "Boarding always a problem on MEA we have to wait too long in the queue"
Минусы: "If you have to change planes and Paris is your middle person. Leave at least 2-3 in between the two flights otherwise you might not make it."
Плюсы: "The crew was friendly and always came around with water."
Минусы: "The “vegetarian” option was tuna which isn’t vegetarian and there was no vegetarian snack. With the hundreds of dietary and religious food restrictions you would think having a vegetarian option would be much more attainable.. They also didn’t make an announcement about our flight being late."
Минусы: "More chose in meals. I flew to and from within a week. All I had were chicken, chicken and chicken for snack too."
Минусы: "Not really an Air France flight, AF not interested in taking care of their frequent fliers."
Плюсы: "Fantastic Crew!"
Минусы: "Seats are comfortable but tight."
Плюсы: "Very little"
Минусы: "Flight was very crowded. Flight crew kept bumping into my seat and never apologized"
Плюсы: "Crew was friendly and attentive but hard to understand"
Минусы: "Airport experience was inefficient. Long unattractive walk, boarding was tedious: the automatic check-in was not helpful and required so many more staff. Random security check was redundant and chaotic."
Плюсы: "We were a little delayed, so I read my book. Not for long though as I was really tired after my flight from Los Angeles. I fell asleep right after take-off and didn't wake until we landed. Best way to fly :-)"
Минусы: "Very little legroom for a 6'1" guy. Would have liked a bit more space, but I guess I was too tired to let it bug me."
Плюсы: "Everything was good. A little longer then I thought. But it’s ok :)"
Плюсы: "Most of the crew tired especially hard to keep everyone comfortable and safe. The food was absolutely amazing."
Минусы: "Other members of the crew were snarky to passengers and dismissive of questions from passengers during the early stages of the delay. We were all trapped on board for about 4 or so hours without much communication from the crew or captain which made me very anxious. We arrived 5 hrs late and it put my whole trip in jeopardy. Based on this experience, I eont be inclined to use this airline again for future trip planning. This airline will need to work hard to earn my trust back because i felt physically and emotionally unsafe throughout the experience, many times."
Минусы: "they lost our luggage very inconvenient"
Минусы: "Horrible delay. I got letd to my next flyight. The airline stuff didn’t assist me at all and didn’t wanted to help me getting to my next flight. Horrible"
Плюсы: "The Air France service was ok. Got me to my destination on time and alive."
Минусы: "I flew out on KLM on what felt like a new plane. Amazing service, seat, temperature, entertainment and food. In stark comparison Air France’s plane was old, too hot, poor entertainment choices and system and average food which for the French was surprising!"
Минусы: "I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest."
Плюсы: "The cabin crew was super patient and accommodating of the passengers."
Минусы: "Cramped quarters"
Плюсы: "Good size plane. It didn’t end up being full so there was plenty of room to move around. Quick flight and easy."
Минусы: "Nothing to complain about."
Плюсы: "Food was good and again, staff were friendly and professional. Flight was on time and efficient dis-embark mentioned."
Минусы: "Slight issue with headphone connection, was not the only passenger."
Минусы: "Airplane really old. Cabin configuration economy was in front of economy plus. Just 1 bathroom for economy and economy plus. Economy plus seats old and uncunfuttable ( more than it should be )"
Плюсы: "Crew were pleasant most of the time"
Минусы: "Boarding process is total chaos Took 40 mins to.check in at desk , pre ordered for wheelchair Never showed ...total zoo Beds advertised as lie flat bu they are NOT 180 degree flat , legs hang down - bad for circulation"
Плюсы: "- Стюардессы были милы и учтивы - Полет и посадка без проблем"
Минусы: "- рейс задержался на 2 часа из-за опоздания экипажа - салом самолета был очень грязный, столик был в следах еды, сиденье впереди было в жвачках, под креслом все было в мусоре"
Плюсы: "Flight was smooth"
Минусы: "The flight was late, real late."
Плюсы: "Nothing... and we were late which made me miss my connecting flight and I wasn’t reimbursed because it was with a different airline"
Минусы: "See above and the food was disgusting"
Минусы: "It was delayed. I missed my flight. Now I don’t have a bag. I am not sure when I get it back or if I have to go all the way back to the airport"
Минусы: "Пересадка в шдг- тот ещё квест. Как они продают стыковку в разных терминалах- загадка. В итоге проходили ещё раз безопасность. До Хельсинки долетело два места багажа из трёх."
Плюсы: "Everything was very prefect and would love to fly again."
Плюсы: "Seat comfort in business class Professional and friendly crew"
Минусы: "Food not tasty Limited entertainment even in business class (such small and old screen style) Newspapers available to be much more diversified When is the WiFi going to be available?"
Плюсы: "Short, lots of leg space"
Плюсы: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Минусы: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."
Плюсы: "Leg room is bigger than average, there is also a foot step which helps you to relax."
Минусы: "There must be lice on the plane, either from the customer or on the seats. Got bitten 6 times on the leg and butt!!! And this is not the first time hearing same story, Air France definitely needs to disinfect the plane more thoroughly. Media center is outdated, touch screen isn’t working well, felt being punched in head every time when ppl behind you tries to touch the screen!"
Плюсы: "Always like Air France. They are in tune with keeping the traveler updated."
Минусы: "Walked all over the terminal looking for signage for Croatia Airlines. Information services sent me to the right location, but it was marked Air France. I asked serval Air France employees for Croatia Air. None new that Air France was the CA carrier. Finally found one who bothered to look it up on her computer and low and behold, AF was the carrier!"
Плюсы: "Очень приветливый экипаж, все в хлопотах, разносили кофе и напитки и очень улыбчивые стюарты, даже настроение у пассажиров было веселое."
Минусы: "не заметила ничего такого, чтобы мне не понравилось."
Плюсы: "было спокойно и я спала."
Минусы: "не понравилось поведение стюардесс, им было все равно хорошо тебе или нет, какие -то плохо организованные, забывали посуду убрать и все стояло перед пассажирами, ходили с такими "кислыми" выражениями лица, что на них неприятно было смотреть. Не понравилось."
Для удобства пассажиров авиакомпании, выполняющие рейсы из Солт-Лейк-Сити, изменили условия оказания услуг и ввели дополнительные меры безопасности. Внимание: условия оказания услуг разными компаниями варьируются.
Строгий санитарно-гигиенический контроль
Ежедневная чистка салона, HEPA-фильтры на всех рейсах из Солт-Лейк-Сити
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Места в середине ряда на рейсах из Солт-Лейк-Сити недоступны
Тесты на антитела, проверка симптомов перед вылетом на рейсах из Солт-Лейк-Сити
Гибкие условия отмены
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