|Среднее время в пути||3ч. 42м.|
|Пункт отправления||Санкт-Петербург Пулково|
|Цена авиабилета||11 960 ₽|
|Расстояние||2 332 км|
|Авиакомпании||KLM, Аэрофлот, Air France, airBaltic, SWISS, Lufthansa, Turkish Airlines, S7 Airlines, Finnair, Alitalia, Wizz Air, Белавиа|
Минусы: lost baggage
Плюсы: Efficient boarding system, clearly signposted. Professional staff
Минусы: No reading light in my seat...
Плюсы: The crew!!
Минусы: Not enough leg room
Плюсы: Real stainless flatware with the meal.
Минусы: 3.5 hour flight and no entertainment system. The jet felt old and used.
Плюсы: Все супер питание и обслуживание
Минусы: багаж получил на следующий день
Минусы: The luggage was left behind. After waiting fir a very long time fir the luggage, was informed it was not on the plane to Israel causing missing a train schedule. Many hours extra traveling due to this problem plus no belongings. Very frustrated
Минусы: Old plane.
Плюсы: Most of the crew tired especially hard to keep everyone comfortable and safe. The food was absolutely amazing.
Минусы: Other members of the crew were snarky to passengers and dismissive of questions from passengers during the early stages of the delay. We were all trapped on board for about 4 or so hours without much communication from the crew or captain which made me very anxious. We arrived 5 hrs late and it put my whole trip in jeopardy. Based on this experience, I eont be inclined to use this airline again for future trip planning. This airline will need to work hard to earn my trust back because i felt physically and emotionally unsafe throughout the experience, many times.
Плюсы: Good selection of movies
Плюсы: Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable
Плюсы: Crew was nice, too short of a flight to figure out more
Минусы: no chance to try. Can’t pick a special meal in short term flights and snacks are not vegan
Минусы: airBaltic has a terrible luggage policy for musicians. They make you pay extra if you want to bring a musical instrument on board, even a violin which fits easily into the overhead bin. It is honestly discriminatory. Will not be flying with them again.
Плюсы: most of the crew were polite and helpful
Минусы: super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance. one rude steward (Miks) July 21 Flt. BT444, 18:30-19:50... he just stood there watching me struggle up the outside staircase into the plane with my suitcase... scolded me for bringing suitcase on board, argued with me, etc. (I've traveled the world and this suitcase is always brought on board)... he was not service-oriented or helpful. thankfully, other staff did help... but he left a bad taste in my mouth for this airline.
Плюсы: Newer plane for this stretch.
Минусы: SEVERELY DELAYED
Минусы: An extra fee is charged if you don't check-in online.
Плюсы: They had many snacks and meals. And the meals were very good. Staff was very friendly.
Минусы: Seating is very uncomfortable and small. Really limited on space if seat is reclined in front of you.
Минусы: Food is bad
Плюсы: Swiss quality, punctuality and reliability.
Минусы: No negatives.
Плюсы: Swiss Airlines Saff was very friendly and helpful
Плюсы: Short flight, no entertainment. They still offer free snacks on short flights, a plus, but it was an almost frozen cheese sandwich. A Little bag of pretzels would be better. The crew was very friendly.
Минусы: Boarding is confusing. Bad lines, unorganized, and people pushing. They should probably come up with a better system.
Плюсы: The flight was adequate.
Минусы: Sandwich was extremely unappetising and there were no hot drinks. The worst thing was that in transiting from the SAA flight to the Lufthansa flight we were obliged to go through security which seems unnecessary. The security staff were awful. Bullying, rude and totally unsympathetic to the fact that having brought water from the first plane to the second plane we had to either drink it or throw it away. One guy in particular, a tall greying man evoked the worst stereotypes of brutal secret policemen. Perhaps he formerly worked for Stasi or he was having testosterone problems. Totally unacceptable behaviour.
Минусы: My 2 bags haven't arrived from Sunday 6 January till now (10 January) and all my winter clothes plus other important things are in it. I check every day with lufthansa call center but still no progress.
Минусы: Did not get aboard
Плюсы: On time with excellent care by staff
Минусы: Long walk on the airport for connecting flight
Плюсы: Great staff and food
Минусы: Comfort was not great and no entertainment options whatsoever
Плюсы: Good food good movies
Минусы: I didn't fly, they opened counters late, closed the gate early didn't make an announcement.
Плюсы: Great service! Food was very good.
Минусы: That boarding. People who were not in line rushed to the front when boarding started.
Плюсы: The flight from Brussels to Istanbul was close to perfection as the plane was not full and I had 3 seat for myself... Crew attitude, professionalism and kindness
Минусы: The flight from Istanbul to Kabul legs' Space and overall seat comfort Food Too many people onboard who cannot behave...
Плюсы: Good food and comfortable temperature in cabin
Минусы: A bathroom ran out of towels and toilet paper
Плюсы: Food The flight took less time than promised.
Минусы: Boarding was a bit delayed, but otherwise it was ok. I wish there was more legroom, it was not that bad though.
Минусы: 1) очередь на паспортном контроле 2) ошибка в дате прохождения контроля 3) задержка с вылетом из Аликанте
Минусы: Flight was on time
Минусы: В Домодедово самолёт не подали к рукаву, несмотря на проливной дождь
Плюсы: Speed boarding process.
Минусы: No entertainment system on a 3 hour flight...
Плюсы: All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers).
Минусы: All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers).
Плюсы: everything was good
Минусы: Needed a bit more food :)
Плюсы: Lots of movie choices.
Минусы: Boarding was in a very tight space and I couldn't hear the gate agent on the intercom well.
Плюсы: Speedy boarding process, good meal choices.
Минусы: Plane was a little dirty. Entertainment was also a little limited in terms of new releases.
Минусы: Change of gate at BCN with no notification
Плюсы: I liked very muche the flights time table.
Минусы: I have nothing to add hear.
Минусы: Initial flight from London to Rome left late, so missed connecting flight to Johannesburg. Although we were put up in a hotel and got a flight next day, missed another connecting flight, which was with another flight company and had to pay again to get another flight. No apology from the airline for the inconvenience this caused. The travel to South Africa was for an emergency and ended up getting there two days later.
Минусы: They l lost my p partners lugage in Rome .. and now it has ruined her whole Holliday
Плюсы: Crew was polite
Минусы: Late departure
Плюсы: The crew was very nice. The flight was ok
Минусы: Not much of a food choice..
Минусы: Had to stand in the sun for about 30 mins waiting to board. Had to buy a bottle of water for £2.5 why can’t they just pour a glass of water or even sell at a reasonable price.
Плюсы: On time, cabin crew, ease of boarding and amount of bags I could take with Priority Boarding
Минусы: My seat hadn't been cleaned prooerly before I got there and if I hadn't done it myself, I would have someone else's chocolate all over the seat of my trousers. Also, the bathroom floors were really gross, to the point I had to roll uo the legs of my trousers so they didn't get wet when I needed to use the toilet.
Плюсы: I liked how the crew on the plane worked. Very nice.
Минусы: I didn't like the tedious boarding process when we were all herded into a very confined space. Also there was a cabin baggage issue that came up that might have been avoided if the new policy would have been made more obvious during the ticket purchase process.
Минусы: Not even a roll for a 5 hour flight! They ran out and then wanted to charge £3.50 for a coffee when they ran out of food to even buy! Staff were not friendly at all.
Плюсы: Flight was right on time, even a little early
Минусы: sandwiches with white bread
Плюсы: Super chill service.
Минусы: Minor 40min delay on departure from Amsterdam Airport.
Минусы: Food is very very poor for the tickets price they charge . Even the paper package looked super cheap.
Плюсы: Was on time
Минусы: Not enough space for legs.
Плюсы: Pleasant personal, great service!
Минусы: Not enough leg room
Минусы: Poor food, flight attend and finally baggage missing. Overall experience is extremely bad.
Минусы: Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow
Плюсы: The constant smile conferred by flight attendants through the entire flight.
Минусы: The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated.
Плюсы: Gaps between seats are very narrow.
Минусы: when serving drinks, cabin crew limited to serve liquor only once and it was poor service.
Плюсы: Over all pretty good for price.
Плюсы: The Air France service was ok. Got me to my destination on time and alive.
Минусы: I flew out on KLM on what felt like a new plane. Amazing service, seat, temperature, entertainment and food. In stark comparison Air France’s plane was old, too hot, poor entertainment choices and system and average food which for the French was surprising!
Плюсы: Good selection of movies
Плюсы: Over all everything was great, except the bags check in
Плюсы: Food and entertainment was awesome
Минусы: It's awfull to sleep. Very unconfortable.
Минусы: There are no screens and the entertainment app needs a lot of work, it’s not smooth. Add screens or make a better app. also improve the movie selection available.
Плюсы: Boarding was smooth
Минусы: I missed an earlier connecting flight and was placed on a later flight at a window seat with the most uncomfortable seating. I sat there for the entire flight with pain from how hard the seat felt. Also, the drinks and refreshment was severely lacking. The wait time between drinks and meals was too long. I found it odd that they didn’t serve drinks with food either
Плюсы: Fast flight and smooth, little turbulence.
Минусы: 2hr delay at JFK resulted in missing my connecting flight to Dubai. The drink and meal service was awful. I tried calling for an attendant using the help button and they didn’t respond at all.
Плюсы: Всё по расписанию.
Минусы: В бутерброде попалась пищевая плёнка. Маленькое растояние между креслами. Долго подавали телетрап.
Минусы: The flight was delayed which didn’t allow enough time for a transfer. The crew was rude, apparently there is no alocohil served on this flights, even for purchase. You can buy some beer for 4 euros but nothing else. They didn’t turn on a/c so it was very hot as well. The choice of movies was horrible.
Плюсы: Nothing, flight was cancelled after I electronically checked in
Минусы: Flight was cancelled
Плюсы: Cabin cleanliness isgood
Минусы: Food is bad
Минусы: I am still in Budapest and was not able to fly back on my Hungarian passport.
Минусы: I asked the Chinese flight attendant in economy to please ask the man in front of me to put his seat up since the captain and purser had already asked us to do so in three languages The man in front of me refused to do so. She said she was going to start at the front of the plane and let him leave his seat back making it difficult to see my tv monitor. I thought that she should’ve said that it was time to put your seat up. It was frustrating that she didn’t support me and the request of the captain. Your seats are very uncomfortable upright when the person in front of you has their seat back.
Плюсы: check in & boarding were ok
Минусы: very uncomfortable chairs worset food crew were very unfriendly the plan was full with the smell of vomiting
Плюсы: Friendly hostesses
Минусы: Flight was delayed 3 hours
Плюсы: Very good service, teh flight attendants made it as pleasant as possible, plane left on time
Минусы: tough to sit on a plane for 9.5 hours
Плюсы: Friendly and efficient crew. I travel KLM often and always enjoy the flights.
Минусы: There were several flight delays and gates were changes a few times.
Плюсы: Nothing to mention
Минусы: Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!
Плюсы: The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled.
Минусы: This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu.
Плюсы: Standard flight and comfort.
Минусы: Food was absolutely beyond horrible...and the crew would run instead of walk down aisles to wherever their dedtination was.
Минусы: Business class had economy seats which is not what you expect especially for an overnight flight
Плюсы: Boarding was easy. Flight attendants were so attentive in Premium Economy. Entertainment choices were excellent. There was a USB charging port on the back of the seat. All good!
Плюсы: The process went just as it should. Everything was on time, orderly, pleasant and successful. I was able to get to my transfer on time, feeling good and ready for the next leg of the journey.
Плюсы: What more can you expect for economy travel?
Минусы: Cramped seats
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