|ноябрь||Если вы хотите избежать наплыва туристов, это лучшее время. Плюс цены падают на 19%.|
|июль||Период самого высокого спроса и роста цен, в среднем на 26%.|
Ср. цена билетов туда-обратно
|37 873 ₽||(ср. цена за последние 2 недели)|
Хорошая цена за билет туда-обратно
|441 ₽||или меньше|
В базе KAYAK нет прямых рейсов по этому маршруту. Продолжительность самого быстрого рейса с пересадками — 13ч. 00м..
За последние 3 дня самые дешевые билеты туда и обратно были найдены у авиакомпаний Delta (25 477 ₽), Несколько компаний (30 480 ₽) и KLM (31 558 ₽).
Самый выгодный день недели для покупки билетов из г. Санкт-Петербург в г. Нью-Йорк — воскресенье, а самый дорогой — четверг. Для перелетов из г. Нью-Йорк обратно в г. Санкт-Петербург дешевле всего можно найти предложения с вылетом в вторник, а дороже всего — с вылетом в четверг.
Город Санкт-Петербург обслуживает аэропорт Санкт-Петербург Пулково. Приземлится ваш рейс в одном из этих аэропортов: Нью-Йорк ЛаГардия, Ньюарк или Нью-Йорк Джон Ф Кеннеди.
KAYAK — это поисковик для путешественников. Мы собираем данные по всему Интернету, чтобы показывать пользователям лучшие цены. Каждый год KAYAK обрабатывает больше 2 миллиардов поисковых запросов. Если вас интересуют авиабилеты Санкт-Петербург — Нью-Йорк, мы найдем множество выгодных предложений и вариантов перелета в считанные секунды.
«Прогноз цен» — это инструмент поиска KAYAK, который анализирует данные за прошлые месяцы и рассчитывает вероятность роста или снижения цен на авиабилеты Санкт-Петербург — Нью-Йорк в течение ближайших 7 дней. Он подскажет, стоит ли покупать билет прямо сейчас, или имеет смысл подождать, пока цена снизится.
KAYAK Mix — это когда отдельные билеты на каждый сегмент перелета по вашему маршруту в сумме стоят дешевле, чем один билет туда-обратно. То есть в г. Нью-Йорк вы полетите одной авиакомпанией, а обратно в г. Санкт-Петербург — скорее всего другой.
Если вы не привязаны к конкретным числам, опция «Гибкие даты» поможет выбрать дни, когда можно максимально сэкономить на перелете. Она сравнит цены на авиабилеты Санкт-Петербург — Нью-Йорк за период плюс-минус три дня от указанных вами дат. Вам останется только выбрать самое выгодное предложение.
Оценки на основе отзывов пользователей KAYAK:
Плюсы: "Not applicable"
Минусы: "See above."
Минусы: "Seats are very cramped"
Плюсы: "The attendants and food were wonderful. One attendant gave me ice for my swollen ankle"
Минусы: "Cramped in economy"
Плюсы: "The food was the best I’ve ever had in a plane"
Минусы: "Sound quality for the films was awful"
Плюсы: "I fell asleep during the meal service and there was not a vegetarian option left over but the crew was SUPER and brought me some other snacks and made my day. Thanks!"
Плюсы: "Plane on time, crew friendly. Great flight!"
Плюсы: "Staff was polite. Offering water once in a while was nice. Seat was comfortable."
Минусы: "The promotional video for Swiss Air was way too long. Should have a way to bypass it. I understand being forced to watch the safety video but the promotional video is annoying."
Минусы: "Because we missed our flight due to delays in Barcelona we Had to wait more than 4 hours for a next flight. Afterwards we were sitting separate."
Плюсы: "Overall product fine, food excellent"
Минусы: "Quality of seats. Overall every class seems to have same seats in Business one middle seat free. Does make for comfort of the actual seat. Virtually no entertainment, no head phones or such like. (3 hour flight)."
Плюсы: "The friendly and attentive crew helped me from boarding to disembarking. Swiss' service in general is outstanding. I highly recommend them for flights to Europe."
Минусы: "Cons: They never reduced their fares & surcharges after fuel prices came down this spring; and to add insult to injury, they started charging a $ 29.- seat reservation fee. Loyal customers should not have to pay extra fees! Peter (86)"
Плюсы: "the captain was great"
Минусы: "our flight attendant was impatient and bossy two days after the flight, my husband had to be taken to the emergency room - diagnosed with pulmonary embolism SWISS MUST DO A WAY BETTER JOB CALLING ATTENTION TO REGULAR EXERCISE ON THE PLANE!!"
Минусы: "THERE'S SOO LITTLE LEG SPACE BETWEEN SEATS ON THE ECONOMY SECTION I IS VERY UNCOMFORTABLE, SPECIALLY FOR A TALL PERSON ON A LONG FLIGHT.......ADDING TO THE FACT THAT THE PERSON IN FRONT OF YOU MIGHT DECIDE TO BE SOOO COMFORTABLE,HE'D PULL HIS SEAT ALL THE WAY BACK WITHOUT ANY CONSIDERATION!!!..THAT PUTS THE SCREEN ONLY INCHES AWAY FROM YOUR FACE!!..BESIDES, THE CHECK-IN MACHINES AT THE ZURICH TERMINAL ARE A HARD TO UNDERSTAND..TRIED SEVERAL TIMES TO CHECK-IN WITHOUT SUCESS!!"
Плюсы: "The plane is beautiful, comfortable and clean. The crew is happy and kind. The food is great! Overall my favorite Airlines as of my recent two flights."
Плюсы: "Good seats - comfortable Attentive service"
Минусы: "Found my business class seat given away to a lady with a dog. Mine was window but with extra table next to aisle. She had aisle seat but with exactly the same configuration. Idea was she would place the dog on the table space next to her seat. It would be exactly the same for both seats. Do not know what they were thinking. There were other business class seats on the other side that had the table space ext to the window away from the aisle. That would make sense for the lady with dog. Business class was full and I was the last to get on, 45 minute connection in Zurich from terminal A to E, my seat was given. But as I objected, they moved the dog lady and gave me back my seat. But they never asked a person in the seat that would have made sense to give her to trade seats."
Плюсы: "Even though the flight was delayed, everything else about it was great! Newer, more comfortable seating than the plane from the US to Europe, excellent food and service, no complaints about the in-air experience."
Минусы: "The flight was delayed most likely because of inefficiencies in the passport check / boarding process, some people got confused, waited in the boarding line, then had to go back in queue in the passport check line. Last person walked into the plane 10 min after the scheduled departure time, as a result the airport delayed our departure by 50 more minutes."
Плюсы: "Nothing distinguishes itself for better or worse than usual in coach."
Плюсы: "Very clean"
Плюсы: "Comfortable, great service and food, free movies."
Плюсы: "Excellent boating procedure Friendly crew good service"
Минусы: "Seats smaller, especially well the seat be afore head rest is pushed back!"
Плюсы: "Only the crew was good"
Минусы: "Ridiculous entertainment system - was impossible to watch a movie."
Плюсы: "Good service from attendants."
Минусы: "Not enough leg room. Uncomfortably cramped. Very cold plane. Would have preferred an actual Swiss meal."
Плюсы: "The children had easy entertainment at their hands. The planes were clean and comfortable. The food had a Swiss touch and the chocolates are always welcome in my family."
Плюсы: "The service , the hospitality and kindness"
Плюсы: "You upgraded me unexpectedly to business class and it was so nice to have some luck and luxury after 6+ weeks of solo backpacking. It was such a lovely experience and I slept like a baby. Thank you so much!"
Плюсы: "The seats have been much better"
Минусы: "The entertainment system is a little old (plugs are not universal), you had to use their (cheap) headsets."
Плюсы: "service personnel were excellent. Espresso is great."
Минусы: "Business class main meal was disappointing."
Плюсы: "ROTTEN SWISS AIR.I WILL NEVER FLY WITH AGAIN!"
Минусы: "ARRIVED AT THE AIRPORT AFTER TWO WEEKS HIKING MT BLANC .ANXIOUS TO GET HOME.WHEN I ARRIVE I WAS INFORMED I AM FLYING"STAND BY"KEEP IN MIND I PAID FOR THE TICKETS WHICH I HAD IN MY POSSESSION.YES!I DID BOARD THE FLIGHT BUT FOR ABOUT TWO HOURS I WAS NOT SURE .APPARENTLY SWISS AIR POLICY IS IF THEY OVERBOOK THEY AUTOMATICALLY RELEGATE ECONOMY CLASS PASSENGERS TO STAND BY AND THEN LET THEM GRAVE/BEG FOR THE SEAT YOU ALREADY PAID FOR.I WILL NOT FORGET THIS!40 YEARS OF FLYING THIS WAS A FIRST FOR ME.YOU STINK SWISS AIR!"
Плюсы: "Friendly crew, decent-ish food"
Минусы: "Def could have been more entertainment options, movie and TV selection felt thin relative to other carriers."
Плюсы: "Crew and overall service was great. Crew was attentive and friendly."
Минусы: "Food wasn't the usual Swiss quality this time. Are seats getting smaller? Very cramped, no leg room (I am a 164 cm, 53 kg female). I had some black metal box in my legroom area on top of everything. It would be absolutely impossible to take the "crash position" highlighted in the safety video."
Плюсы: "Polite cabin crew. Quick check- in at JFK"
Минусы: "Inability to add TSA pre-check to my profile. Very slow check- in process in Geneva. Cramped seating ."
Плюсы: "Smooth flight, friendly crew, nice food."
Минусы: "I found it uncomfortable to watch TV/movies when the seat in front of me was pushed back - the screen was too close."
Плюсы: "As mentioned in my previous review about Edelweiss, I couldn't be any happier with the experience. I always fly back home (Zurich to NY) with Swiss airlines. I love the flight, crew and their performance. They make sure that you're comfortable and accommodate you to your every need. SWISS and Edelweiss will always be preferred by myself and I'll make sure to always recommend you to family and friends. Thank you for your outstanding and remarkable service."
Плюсы: "The staff was wonderful Pleasant, quick with requests , very professional"
Минусы: "I get motion sickness and found it strange they no bags were in the magazine pocket. Had to ask for it and wait"
Минусы: "I wasn't on it so I wouldn't know."
Плюсы: "I liked nearly the entire experience. The food was first rate. The crew was friendly & helpful. The seats were so comfortable and the entertainment was plentiful."
Минусы: "The boarding process and distance required for transfer was daunting and complicated. Many of us feared we would miss our connection. The lines were excruciatingly long and caused delays that were unnecessary."
Плюсы: "I was as comfortable as I could be"
Минусы: "I was ill returning to New York , but I was blessed that no one was sitting next to me . The crew was as helpful as possible"
Плюсы: "Price and crew friendliness"
Плюсы: "great food staff /crew very nice"
Минусы: "snacks more tv entertanment"
Минусы: "I booked my flight via Kayak through Airfare.com. Never again. They are rude and their rebooking policies are absurd. And there are hundreds of complaints online reporting the same thing. Swiss Air should not do business with them and neither should Kayak."
Минусы: "Seat problem."
Плюсы: "In time Nice service Delicious Meals Great Movies"
Минусы: "No priority for boarding with Children No internet on Board"
Плюсы: "Food was great."
Минусы: "-Puking Child - Puke stayed in the aisle for about 30 minutes and then when the plane landed there was more and it wasn't cleaned up - SO much turbulence for 3 hours and no announcement was made about it. Was slightly concerning. Terrible turbulence"
Плюсы: "Wonderfully nice crew. Food is pretty decent even with Economy. Seats are comfortable."
Минусы: "Their iPhone App (and to a lesser extend the website too) is awfully slow. It takes forever to gather booking info and check in. Sometimes the boarding pass just don't get delivered to my SMS. Small selection of shows on personal screen. ZRH-HKG flights don't even have touch screens, and the UI is very antiquated."
Плюсы: "Отношение к пассажирам, обслуживание"
Минусы: "Ручную кладь которая с собой, даже если она соответствует размерам, пытаются сдать в багаж"
Плюсы: "as I'm pretty sure they were americans... at least some of them. However, I hope they were on the tail end of some million mile juggernaught to explain their rude treatment of the customers."
Минусы: "Boarding was not done by row and led to delays and discomfort. The crew was rude and not helpful. At one point, a sick passenger was requesting help for what seemed like 25 minutes before they got back to her. The plane was still dirty from the last flight. I'd give Swiss a pass next time...not really a pleasant flight experience over all even if they got us there in the end."
Минусы: "not enough leg room"
Плюсы: "Pleasant flight attendants, great landing, on time, good entertainment selection, very nice and smooth flight"
Минусы: "They didn't help me with weelqear i have to walk"
Плюсы: "CHECKING & SEATING At checking I was able to pick a seat near the exit doors which gave a me a lot more extra room for my legs without paying extra which was much appreciated. LUGGAGE DELIVERY Luggage was delivered in a timely manner which was greatly appreciated after a long flight."
Минусы: "BOARDING: It was a mess, everybody was called to board at the same time which slowed down the seating process in the place. CREW: Because of certain food intolerances I asked for a special meal and fortunately the meal had been prepared but the crew was not aware it was for me and first gave me the regular meal. Both for lunch and afternoon snack! I would appreciate they know my specifics and don't bring me food I cannot eat. ENTERTAINMENT: I recently made the acquisition of a new and very comfortable pair of noise cancelling headphones which I was excited to use but couldn't because the audio plug required two jacks! I have not seen that in a place for quite some time."
Плюсы: "Very professional !"
Минусы: "The first coffee given at the beginning of the journey,was very good,(which is in general unusual during the flights), but the one given at the end of the trip was bad."
Плюсы: "The flight schedule was on time"
Плюсы: "эта вам не бюджетные душегубки. И покормят, и места для ног побольше ..."
Минусы: "Побалтывало, но притензии к погоде :)"
Плюсы: "Все отлично."
Плюсы: "It was a smooth trip"
Минусы: "Boarding a bus to be taken to the plane It’s probably not unusual in Turkey but that was a first for me In all fairness it was a high anxiety moment for me with all the unknowns I was facing but I appreciate Turkish Air nonetheless"
Плюсы: "Everything ok."
Плюсы: "Еда, как всегда супер"
Минусы: "1. Было очень холодно 2. Платные места повышенной комфортности, оказались некомфортными, потому что всё время туда сюда ходил экипаж и невозможно было спать."
Плюсы: "Все отлично!!"
Плюсы: "Attaturk airport, nothing about the flight itself"
Минусы: "Rude staff & flight attendants."
Минусы: "Питание - ешь чего дадут. И нне вкусно."
Плюсы: "The Turkish Airlines flight attendants are some of the sweetest people you can meet. Good souls and extremely dedicated to customer service."
Минусы: "First, the Boeing Executives need to be punished by having to fly in the Economy section of their airplanes. Second, Turkish Airlines (a wonderful company) must impose hygiene requirements for their passengers. I sat next to a man that had insane body odor and when I let the Flight Attendant know she kindly reseated me... It was great until I saw the poor woman who took my place ALSO asked to be reseated due to the man's smell! Unfortunately, I was reseated in the middle of the row, which apparently is by Boeing design, none of the middle seats recline. Who makes an aircraft that handles long (13 hour) hauls with seats that do not recline and are too narrow for the average adult? It was such a painful and uncomfortable 13 hour flight. To add insult to injury, the plane was delayed and I missed my connection and had to sit in Istanbul airport for almost 8 hours."
Минусы: "В связи с задержкой в аэропорту вылета мы не успели на пересадочный рейс. Авиакомпания предложила места в самом конце самолета на рейс через 9 часов. Ни upgrade, ни нормального размещения, только скудные ваучеры на питание. Замечу что задержка рейса целиком и полностью была на совести авиакомпании."
Плюсы: "Courteous service, onetime arrival,"
Плюсы: "Comfortable seats and friendly crew"
Минусы: "Food could be better esp snacks"
Плюсы: "Every thing. Food travel and crew"
Плюсы: "Очень комфортное размещение - расстояние между креслами на порядок лучше, чем у аэрофлота. Питание понравилось - вкусно и большой выбор напитков - даже домашний лимонад предлагали (!) Я сидел рядом с отсеком проводников - когда кофе заваривали - аромат потрясающий по салону поплыл. Для самолетной кухни очень достойно. Видеосистема отличная - экран крупный, изображение качественное, наушники удобные. Фильмы, правда, только на турецком и английском. Посадка в Тайване была очень мягкая."
Минусы: "Полет долгий и, видимо, проводники подустали. Напитками, не очень часто баловали. Придираюсь :)"
Плюсы: "рейс задержали на 20 мин, но в Стамбул прибыли по расписанию. Удобно сидеть, отличное питание, приветливые бортпроводницы."
Минусы: "все было хорошо"
Плюсы: "Кормят неплохо, как для самолета. Хороший выбор напитков. Чай заварен по-турецки, а не из пакетиков. И самолеты у них все достаточно новые. С развлекательным центром на каждом сиденье. Фильмы, музыка, игры. Но русский язык только в меню :) Фильмы все на турецком и английском."
Минусы: "Гейты 300-312, с которых идет посадка на Тбилиси – как колхозное поле. Просто все и всё на куче: очереди на посадку в перемешку с креслами для ожидания, магазинами. Внятных проходов просто нет. При этом 200-е и 700-е гейты у них очень удобно оборудованы. По расписанию посадка не началась. Вместо начала посадки один из сотрудников начал ходить среди толпы пассажиров и сверять паспорта с посадочными. Если все ок, то ставил штампик на посадочный. Приятно, конечно, что позаботились об экономии времени на проверку. Но организация процесса шокирует :) В самолете поддерживали температуру холодильника. Попросил стюардессу добавить тепла - покивала и поулыбалась, но теплее не стало. Реально пришлось в верхней одежде сидеть."
Минусы: "В салоне была жара, градусов 28. При этом рейс полностью загружен. Легко представить набор запахов через полчаса. На следующем рейсе это компенсировали - летели как в холодильнике :)"
Минусы: "Turkish airlines should have accommodated the delayed flights by waiting for the passengers to make it to the gates especially if the delay was 3 minutes to catch the next flight. Then business transfer desk just gave the run around and finally rebooked me to Dubai instead of Abu Dhabi with a five hour delay"
Плюсы: "The meals and in flight entertainment"
Минусы: "The seating I needed more leg room"
Плюсы: "Все организованно на хорошем уровне, без задержек, хорошее питание, дружелюбный и отзывчивый персонал."
Плюсы: "Рейс был без задержек, самолет не самый новый, но все понравилось. Питание отличное."
Минусы: "Бортпроводники были не оч. улыбчивыми, но хамства не было"
Плюсы: "Efficient and clean with decent size seats but not to the standards of the MIddle eastern airlines. Good if compared to a intra-europe flight."
Минусы: "Seats we’re tight and not what’s expected these days for a night flight over three hours Internationally."
Плюсы: "on board was good, plane in good condition, good breakfast, attentive personnel"
Минусы: "After boarding, my traveling companion was forced to deplane and take a later flight, some confusion and his seat had been double-booked"
Плюсы: "food was good"
Минусы: "wifi was announced but did not work"
Плюсы: "Very impressed! So impressed that actually called home to tell others to make sure they booked through Turkish airline for their travel next month!"
Минусы: "Tried to cancel due to flooding in home and they would not refund my ticket. Neither would airfare.com, whom I purchased the ticket through."
Плюсы: "I sat in coach but was treated like I was in first class. Hot towels. Entrees were very excellent. The food was above what I expected coach meals to be from my experiences flying different carriers to over 8 different countries. The customer service was amazing! The lady flight attendant for my section was very attentive and friendly. When I came out of the bathroom, I accidentally interrupted one male flight attendant from doing his job, he politely gestured which reassured me that he would be right with me when he was done with what he was doing. I asked him if they had any heartburn or antiacids available which they didn't. These 2 interactions with the flight attendants made the flight very enjoyable."
Минусы: "I was in couch and in the middle seat. I usually get the aisle or window so it was a hard adjustment to sleep in the middle seat because I didn't have leg room and couldn't lean my body against anything so I had to shift often to avoid my bottom from feeling numb."
Плюсы: "Good service, nice plane, comfortable"
Минусы: "Took forever to clear out trays after meal. Istanbul airport was not nice, bathrooms wee disgusting and little to no air conditioning in airport"
Минусы: "The flight from LAX was delayed which can happen but they were so dysfunctional in Istanbul that we not only missed the original connecting flight to Tel Aviv but the next two subsequent ones as well. They sent us from one end of the airport to the other and made us wait in 4 different lines before sending us to the next one. Our baggage arrived opened and taped closed and had been rifled through. My 90 year old mother almost collapsed because wheelchairs in LAX and in Istanbul never arrived."
Плюсы: "I like the food in the air craft it was good, but the crew seemed not wanting to speak inglish The are more willing to serve turkish speakers, They were not even able to solve seat problem. that I and my next seat guy decided to solve the issue by offering our seats to them so that they can sit together, the crew spoke poor english and we were held up by that seat problem, ask that crew member they will tell you what happend, After we gave up our saets to random girls who were also angry about turkish airline, we were able to take off for nairobi And yes the coffee store by the cafe nero and nearly all business refused to give us a wifi And turkish airport offers wifi to only those who have a turkish phone number that is so very low Shame on turkish airline for treating us the give us a free rides we are their bussiness and we will make sure that we stop giving our bussness It looks like they took their customers for granted and we will just tollered it but I will not and many people whom I know will not It is simply desaster... 0% service from the time you come to the airport untill boading time I had to ask about 5 deffrent men to tell me if where I was terminal. One but none of them know what i was saying And at the time my flight was sopposed leave 7:50 so I was freaking out And no one helping at that crtical moment I finaly got the delay flight info after running somany times up and down the road"
Минусы: "Expedia has doubled charged me for this flight and do not reimburse. You can't issue two seats for only one person. It's a scam."
Минусы: "My flight was delayed, and the wrong gate was initially listed for my connecting flight, causing me to miss my flight. I asked to transfer to the next flight, but the staff there argued with me and refused to do so, saying I must purchase another ticket. I was forced to purchase a visa, go through passport processing, and purchase a new ticket that cost nearly as much as my entire round trip ticket from the US. I then had to pay to stay overnight in a hotel and had to make alternate arrangements to meet my hosts when I finally reached my destination."
Плюсы: "Everything is excellent.They are the best in the area of service."
Минусы: "There is no bad thing worth telling regarding turkish airlines flight."
Плюсы: "Pretty much everything except for the fact that they have no entertainment in Russian"
Плюсы: "Comfortable seats, roomy, good customer services on the plane"
Минусы: "One concern - as we were landing and then taxiing, people were standing up and getting baggage out of the overhead compartments before the plane had stopped moving. It felt dangerous. I would suggest having the flight crew make an announcement so people could be safe and remain seated until the airplane comes to a final stop/no longer moving."
Плюсы: "great airline, warm and friendly service"
Минусы: "the worst costumer service ever"
Плюсы: "Overall smooth flight. Arrived time at Atarurk airport and well managed by flight crew and ground staff."
Минусы: "They forgot to invite passengers with small children to board first. In flight service was good but seemed to be a bit slow as there was only one flight attendant serving half the economy cabin. They used to do a second drink service on this flight which was really nice before. Food was ok but TK has had better food on my other flights. The meatballs aren't as good as some of their more flavourful suppers."
Плюсы: "The crew was friendly and the food was good. Being from the US I was not expecting food in a 2.5 hr flight!"
Минусы: "The seats were not as comfortable as in the Airbus for the transatlantic flight."
Плюсы: "My favorite airline!"
Минусы: "Faster boarding would be great"
Минусы: "I was in group a. I was in line with others when the staff suddenly closed off group a and starting boarding group b. She wouldn't answer why I couldn't board. After letting group c board she told those of us in group a still in line to love over to the line for group c. It's not a big deal when one boards but this was annoying and rude"
Минусы: "I've flown Turkish Airlines for years, and in the recent months I've noticed the thing I really loved about them- their service, food and beverages, have gone down. The quality and availability isn't what it was 3 or 4 years ago."
Плюсы: "Very pleased with the entertainment on board, the crews was very helpful and efficent"
Минусы: "my meal from BKK to Istanbul was served cold ( eggs and spinach ) they forgot to heat it up."
Плюсы: "We liked the cost of airfare and flight times convenient. We also like the onboard TV and wifi."
Минусы: "The food on the way back was bad. My wife's was still frozen, which grossed her out, it was ziti pasta. My pasta was crispy raw. The worse part was temperature of plane. It was too hot which made sleeping difficult."
Плюсы: "There was an incredibly large passenger next to me and I was essentially afforded only a quarter of my seat. It is not really fair for anyone to have to sit next to someone taking up twice their seat."
Минусы: "I almost missed the flight because I didnt hear the announcement for boarding and I was sitting near another gate to charge my phone. Fortunately I heard the final call!!"
Плюсы: "The crew was great!"
Минусы: "The boarding was the worst I’d ever seen! No structure, only 1 person was taking tickets to board and would stop every third person to go back to the counter and checkndomething, holding up the entire boarding process. We were supposed to start boarding at 8:05, but started at 8:35...."
Плюсы: "Boarding was very smooth and the crew were helpful, efficient, and polite. There was a good assortment of entertainment."
Минусы: "I ordered the beef tenderloin, medium. It came out extremely rare and I had already eaten some by the time I realized; the entire plate was filled with blood. I ended up sick to my stomach for the remainder of the flight. Average height to tall individuals do not fit well laying down in the seats."
Плюсы: "On time"
Минусы: "Seats did not recline"
Минусы: "I couldn’t sleep in a chair... wish I could"
Плюсы: "After a delay of over 1 1/2 due to weather, we boarded and then waited for luggage. Then our pilot said our weight was too high so we sat and burned off fuel, which delayed us a half hour."
Минусы: "See above."
Плюсы: "I was surprised by the amount of snacks and drinks on such a short flight."
Плюсы: "The flight attendants were all helpful and pleasant. The seats were comfortable. We were provided with plenty of liquids."
Минусы: "The landing was pretty tough and we took off almost a half hour late."
Плюсы: "Food was unexpectedly good."
Минусы: "The flight was delayed for 40 minutes. We could hardly catch connecting flight"
Минусы: "mi luggage has not arraive! im in the city with out stuff and it will delay my trip schedule"
Минусы: "The flight was delayed. It took longer than expected due to the hurricane. When we arrived, there was no gate so we had to sit on the runway forever. Then the gate checked bags took forever. I was supposed to have a 1.5 hour layover. I barely made my connection as I only had 20 minutes left until takeoff by the time we got off the plane."
Плюсы: "Pilot welcome to the plan was very nice seats was comfortable food was good"
Минусы: "Crew attaitude is not really pleasant with passengers"
Плюсы: "Cheese plate"
Минусы: "TheyCharge me $25 for my bag and I’m at Delta sky Miles older plus the American Express platinum card holder it’s supposed to not be charged"
Минусы: "Plane was late numerous times. Boarding was painful"
Плюсы: "Crew members on plane were fine, but crew at JFK airport needed training in customer service skills."
Минусы: "Big delay because no running water in bathrooms, which caused me to miss 2nd flight. Seating was ridiculously tight. Check in online was problematic."
Минусы: "3 hours delay"
Плюсы: "Food and entertainment was good"
Минусы: "The bathroom I used was disgusting."
Минусы: "Everything else"
Плюсы: "Staff’s attention and patience with customers was great. They knew many were frustrated with the delay but they met our needs with a smile"
Минусы: "Weather delay was a real bummer but I liked the app wanted to help reconnect people with other flights. The app should also tell us the reason for the delay, if allowable, especially if it weather. I almost hoed on another flight through Minneapolis but would have been stuck in Minneapolis cause I didn’t know the delay was due to weather an hour later."
Плюсы: "On time, pleasant and friendly flight attendant, no unexpected issues or problems."
Минусы: "Grumpy gate attendants at YUL! Could not hear the captain’s comments over the PA system. Shouldn’t the volume be checked every so often? We were offered only water or coffee, bad enough, then there was no milk or cream on board, so water or black coffee... not very impressive! And there was no entertainment so I’d rate that zero but the scale only goes as low as one star."
Плюсы: "It was great. The flight attendants are always helpful to us."
Плюсы: "Incredible service, great entertainment options, comfy seats"
Минусы: "2 1.5 hour delays for things that Delta messed up"
Минусы: "Customs never to hire more agents to work in the early mornings."
Плюсы: "The flight attendant, Winsom, was fantastic."
Плюсы: "That Tillamook cheese and fruit plate was nicely done. A pleasant surprise."
Минусы: "We had to wait at the gate on arrival"
Минусы: "The crew do not know precisely their proceedings. This cost me alot of money, effort, and time."
Минусы: "Entertainment Poor. Not to many movie for 14 hours trip"
Плюсы: "Staff and equipment"
Минусы: "Early to arrive but gate not ready so we lost our edge"
Плюсы: "They offered some snacks"
Минусы: "I didn’t like the fact that they had no backup pilots for the plane. We waited 12 hours!!!!!! For a flight"
Плюсы: "We were early, I had free Wifi, I love Delta!"
Плюсы: "Все хорошо"
Плюсы: "Everything on time which lead to a stress free flight and travel. Great flight crew and smooth flying. Great communication from the captain. Also wasn't expecting to be fed on the LAX-NYC flight!! Nice touch made me think of how it used to be."
Минусы: "Cramped seats."
Плюсы: "The departure was slightly delayed (as always lately with Delta). For the rest it was fine."
Плюсы: "The departure was slightly delayed (as always lately with Delta). For the rest it was fine."
Минусы: "The plane was supposed to leave at 7pm. Instead we left at 2 am. In the meanwhile Delta has never offered us any food or beverages. Just some bottles of water. I had to stay a night in Orlando on my own, because they didn't give us a hotel. Just a total shame!"
Плюсы: "Быстрая посадка Неформальность общения капитана с пассажирами Внимание персонала"
Минусы: "Еда была холодная как из холодильника Маловат салон"
Плюсы: "Вкусная и горячая еда Очень приветливы персонал Удобный салон"
Минусы: "Набор фильмов на русском скудный Горячим кормят 1.5 раза (обед и сэндвич перед прилетом)"
Плюсы: "Very friendly and accommodating crew"
Минусы: "Uncertainty re connections at JFK provoked some anxiety but the pilot and crew were helpful in allaying that."
Минусы: "the seats are WAY TOO SMALL"
Плюсы: "Our original flight delayed and then cancelled and the need help kiosk was quick to provide an alternative. Better aircraft and good flight compared with the original flight"
Минусы: "The replacement flight has been delayed almost 2:30 hours due to bad weather in NYC."
Плюсы: "don't know it's first flight delta's fault or next flight china southern's,arrive 3 days,but still couldn't find our two bags"
Плюсы: "Direct flight to JFK using Delta. Was not aware that I was NOT flying on West Jet therefore encountered problems searching for a way to check in online. Ground crew airport check in at the Delta counter and at the Boarding gate was helpful and efficient. However request for Special Assistance in Toronto was poorly handled. We did not accept the conditions offered to us as one wheel chair operator had to push 3 passengers and I had to wait for him to return to me after two people were brought to their gates. My Husband had to wheel me in to my gate."
Минусы: "Being scammed by the Chinese, China Southern"
Минусы: "see above"
Плюсы: ".....delta in Washington was great changed my flight so I didn't have delay !!!!!! Will always use"
Плюсы: "Was good"
Минусы: "The crew stated that drinks would only be served in economy class due to the short duration of the flight. Also the Delta Studio never worked with the inflight wifi."
Плюсы: "Отличный экипаж!)"
Минусы: "Everything was excellent! I will be flying with them again!"
Минусы: "Delay was 4 hours. All time we spent in aircraft"
Плюсы: "Lufthansa как всегда на высоте, вежливый персонал как при регистрации и посадке, так и в самом самолете. Прекрасное питание, подарки детям при посадке в самолет."
Плюсы: "Crew was excellent."
Плюсы: "United/ LH first called it a mechanical delay....we waited....then the weather caused this mini plane not to take off....long story short...we had to stay in a hotel...nobody gave us a voucher...our helped us with anything....very poor service"
Плюсы: "Staff was very courteous. Food was pretty ok and drinks were available during whole flight. Lufthansa is a good airline"
Минусы: "Crew doesn't care, do absolute minimum Not helping with luggage, smiling and ignoring Not enough to drinks When the drink cart passed our row I pushed Call crew button No one even came!! When I asked for a diet coke stewardess showed me leftovers of sprite probably fished out of the garbage and said that's all they have left Really?! Not to mention that I have paid extra for choosing my sit and ended up sitting in the back in the worst sit with least possible legroom Thank you Lufthansa"
Плюсы: "Nicest guy at the check- in in Moscow OK boarding"
Минусы: "Apart from the fact that this flight never goes to the gate and its always a bus that gets you there? This time they decided to check our passports and since we are not at the gate like normal people it has to be on the plane So you can imagine how slow it went I had a connecting flight... Luckily this time customs check up was very quiet"
Минусы: "всегда раздражает процедура посадки, потому что невоспитанные люди лезут вперед В этот раз сотрудники попытались немного распределить пассажиров перед посадкой, чтобы был порядок За что им огромная благодарность. Наверно же есть какая то система типа раздельных очередей под плакатами с названиями рядов или еще что то.. ну иначе прям очень неприятная процедура посадки. Или посадка по очереди с кона самолета. Сами представляете, что это - зависнуть в проходе в ожидании нерасторопного пассажира, который не спеша запихивает багаж и достает свои вещи - все стоят, ждут пока он усядется... А вообще спасибо: летать, как правило приятно А! Франкфурт- Москва не очень приятно стюардессы , в отличие от Орландо-Франкфурт , прям не очень."
Минусы: "Business class - not enough Space for legs. Took hand lagage during boarding for check in , because of the weight. Rules are Rules, but for business class can give some tolerance. Near to my seat two suitcases were put on the floor..."
Плюсы: "Could not get skybridge to operate so that we could disembark. United airlines."
Минусы: "К сожалению, оба раза, когда самолет вылетал из Франкфурта. вылет задерживался на значительное время: на 2 часа вылет Франкфурт-Лос-Анджелес 22.12.2017 и на 40 минут задержался вылет рейса Франкурт-СПб 13.01.2018"
Минусы: "The flight attendant did not give me any meal and there were ppl seating in my row who got. SHE completely ignored me"
Плюсы: "Хороший сервис во время полета"
Минусы: "Плохая организация регистрации на рейс ( и это при электронной регистрации). Хамство сотрудников в аэропорту Денвера. Потеря багажа. Задержка вылета на 3 часа"
Плюсы: "Обслуживание в самолете - хорошее. Профессиональные стюарды. Все время улыбаются, доброжелательно отвечают на все вопросы. Питание в 10 часовом рейсе было замечательным. все быстро раздавали и убирали. Еда была вкусной. Пилоты тоже очень профессиональные рейс прошел без толчков. спокойно . Спать было комфортно. Никаких очередей в туалет не было. В самолете все было замечательно."
Минусы: "Сотрудники в аэропортах. На регистрацию в аэропорт Денвера мы приехали за три часа. На паспортный контроль попали за 30 минут!!!! Очередь огромная, сотрудники бегают от стойки к стойке. Разговаривают очень грубо, что само по себе для Америки непривычно. Одного пассажира обслуживают в среднем 20 минут(!!!) То забирают багаж, то возвращают багаж - отвлекаются на возврат сразу все. Рейс задержали на полтора часа. Об этом мы узнали на стойке регистрации. На стыковочный рейс мы опоздали, поэтому попросили сотрудников сразу определить наши дальнейшие действия. Парень на стойке очень в грубой форме сказал - прилетите в Мюнхен, там подойдете в сервис. Когда прилетели в Мюнхен оказалось, что сервис не работает. Бегали по всему аэропорту. Потом подождали на одном из рейсов Люфтганзы не закончилась регистрация. Попросили сотрудника ( по английски не говорит, только по немецки!!!!) решить наш вопрос. Она с кем-то созвонилась нас отправили на другой рейс в другой терминал на поезде и автобусе (Просили ведь сопровождение в Денвере- нам грубо отказали). В итоге багаж - потеряли. Отправили во Франкфурт вместо Москвы!!! Багаж ждали три дня."
Плюсы: "I Luz Myriam will give to Lufthansa 10 qualification!!! in Overall, Boarding, Crew, Food , Entertainment, but 8 about Confort"
Минусы: "Just the air conditions was too cold I asked the attendant if can warm my place a little, but she told me the other passenger are warm, she doesn't take care about me, NOT COOL!!"
Плюсы: "Вкусно кормили."
Минусы: "Рейс задержали почти на час. Медленное обслуживание, трудно попасть в единственный туалет в конце самолёта."
Плюсы: "В целом все очень понравилось."
Минусы: "Не очень удобные кресла в эконом классе, слишком близко друг к другу, глаза близко к экрану и голова почему-то неестественно наклоняется вперёд."
Минусы: "Will newer agan fly business with Lufthansa!! It's not business at all just regular econom seats with short leg room and casual service. They should be sorry for that kind of business!!"
Плюсы: "Clean, friendly environment, friendly staff."
Минусы: "Little space. No wifi. The food was from a Russian vendor, which is good, except the bread rolls where puffy and from the freezer. I don't think it was butter, more like margarine."
Минусы: "Crew was not friendly or very helpful, nothing stood out. As this was the first leg of my international flight, it would have been much better I had proper food, rather than a bag of 6 pretzels, especially since I had to be at the airport three hours earlier, and I had a six hour layover in Newark."
Плюсы: "Economy seats are not comfortable. The seat cushions are worn out and do not provide good support for long flights."
Минусы: "The whole trip was a nightmare. I go out of my way to NOT fly United, In this case Lufthansa somehow just sold the ticket and United was flying it and as usual it was horrendous. We had to be re-routed via 3 separate flights jus to make our international connection thanks to our initial flight being moved up 2 hours EARLY. They closed the door in our faces. That added 8 hours of travel time to our trip which I had booked to minimize travel time as I was traveling with pets. United is the WORST."
Плюсы: "The crew were very friendly. The plane was very clean. The service was excellent, and my husband and I were impressed by the food quality. They even hand out wet wipes for you before serving food, so you can feel clean! I felt like the seats were pretty normal in terms of size and space in economy class, but obviously, it would have been nice to have a tiny bit more space. Good entertainment options."
Минусы: "nothing :)"
Плюсы: "I was very pleased by this flight, all good or excellent."
Минусы: "I have nothing negative to say."
Плюсы: "leg room, entertainment, the pilot was informative throughout the flight"
Плюсы: "Crew was beyond standard. Very nice and friendly and always accommodating."
Минусы: "They ran out of vegetarian meals."
Плюсы: "food was very good-no plastic flatware! crew attentive, cabin temp good, great selection of movies, hot towels perfect"
Минусы: "coffee awful"
Плюсы: "Staff attentive. Came by very frequently."
Плюсы: "No delays, overall good experience, Good food not exceptional."
Плюсы: "excellent. free drinks, food was delicious. attendants were wonderful."
Плюсы: "The interior of the plane was nice. The new-design seats, even though they were thin, were fairly comfortable."
Минусы: "Way too little legroom. I expected better from Lufthansa. The United flight (767-400) I took back from Germany had at least 1.5 inches more legroom and was far more comfortable as a result. I had a good impression of Lufthansa before, but will avoid the airline now."
Плюсы: "Entertainment is great, although I did not use it much this flight"
Минусы: "Seats were uncomfortable, tighter than I remember last time I flew Luft."
Плюсы: "All around wonderful trip and experience starting with the flight. The pilots and crews courtesy was fabulous. I arrived ahead of schedule by more than an hour. Thank you Lufthansa! I will be flying with you again soon."
Минусы: "I had no dislikes... just a grand time..."
Плюсы: "Traveled with my dog. They had empty row so United moved us there so dog can be comfortable under the middle seat. Staff was very nice and offered water and ice for the dog."
Минусы: "to get with the bus on the airfield and walking up the stairs on the plane. People getting on the plane from the front and the back door and between the small walking ile you need to pass passengers , crazy - sounds like not organized"
Плюсы: "Staff were all very professional and courteous. Flight on time."
Минусы: "Having to sit in last row."
Плюсы: "Friendly staff and nice people incl Kay! She was so helpful to me as I'm traveling internationally with 2 kids under 2"
Минусы: "Comfort is horrible if your not in comfort rows with extra room. The food is ok but the staff were so consistent and offered food and drinks. The airline should allow pass gets with kid/kids to get on plane earlier not with reg bording passengers. It's horrible how rude people are and impatient!! This would hwlp"
Минусы: "Pilot did not yet to avoid turbulences, which were pretty bad. They also lost my luggage which arrived after three days."
Плюсы: "Everything was very nice. Flight was on time. The staff was nice. Food was good. Seats could have more space. But overall was great."
Плюсы: "Comfortable and convenient"
Плюсы: "Being assigned seat only ten minutes before take off is not ideal"
Плюсы: "Great service and good very friendly"
Плюсы: "We came with a baby and were assigned a bassinet seat. The service was great. The food was excellent. The seats were comfortable."
Плюсы: "The crew were nice. They tried to make everyone happy even though the flight was fully booked."
Минусы: "My seat was terrible ( middle all the way in the back and the people next to me occupied both my armrests so i had almost no room to stretch so couldn't relax or sleep at all)) and the food was gross i got food poisoning from the last snack ( turkey sandwich ) and they didn't have any ginger ale."
Плюсы: "I was not worse than other airlines."
Минусы: "It was not better than other airlines."
Плюсы: "Flight took off a couple of hours late due to problems in Frankfurt airport but everyone worked to help us with connecting flights."
Минусы: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"
Минусы: "Very nice crew and great food"
Плюсы: "Crew is excellent, polite and personal!"
Минусы: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."
Плюсы: "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Минусы: "I flew economy and all was good and appropriate to the level."
Плюсы: "Crew good and seat OK but not exceptional for business class"
Минусы: "Food was average - main course could have been better. Range of movies ok but not great"
Минусы: "Still don’t have my luggage yet"
Плюсы: "The socks offered in business were comfortable and nice looking. The red wine was good."
Минусы: "The food was just average and the seat not too comfortable"
Плюсы: "Great crew."
Минусы: "Ran out of business class meal. Substituted a Econ class."
Плюсы: "KLM STAFF WERE VERY PROFESSIONAL"
Минусы: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"
Минусы: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"
Плюсы: "Excellent crew, good food & movie selection."
Минусы: "Crew members in Amsterdam were very rude and disrespectful"
Минусы: "Everything was good"
Минусы: "I was seated next to the restroom, which is not a pleasant experience for an international flight."
Плюсы: "Crew helpful. Food good."
Минусы: "Better range of movies please"
Плюсы: "Slow service."
Минусы: "Better communication!"
Плюсы: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Минусы: "the headrest is hard. Apart from that- all was fine"
Плюсы: "Crew was ok."
Минусы: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."
Плюсы: "Overall KLM experience is good"
Минусы: "Food quality was mediocre for a business class flight."
Минусы: "The flight was cancelled and had to be rerouted on United Airlines."
Плюсы: "Nothing to mention"
Минусы: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"
Минусы: "old screens and entertainment system leg room to small"
Плюсы: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Минусы: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."
Плюсы: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."
Плюсы: "Crew was great, very nice"
Минусы: "Not enough legroom"
Плюсы: "Good selection of movies."
Минусы: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."
Плюсы: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Минусы: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."
Плюсы: "Arrived early!"
Минусы: "Boarding seemed disorganized."
Минусы: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Плюсы: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Минусы: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."
Плюсы: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Минусы: "Cramped seating."
Плюсы: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Минусы: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."
Минусы: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."
Минусы: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."
Плюсы: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Минусы: "there was no lounge close to our departure gate"
Минусы: "The streaming service didn’t work"
Плюсы: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"
Плюсы: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Минусы: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"
Плюсы: "The food service was good and the flight attendants were friendly."
Минусы: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."
Минусы: "Задержали вылет почти на час."
Плюсы: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"
Плюсы: "Улыбчивый персонал, средне-хороший самолет. Пилоты, адекватные."
Минусы: "Кресла, не очень удобные. Питание, не соответствует статусу авиакомпании. Нет никаких разъемов или развлечений на самолете."
Плюсы: "Ground staff at Manchester very helpful"
Минусы: "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."
Плюсы: "Crew was very helpful.food"
Минусы: "Food was not upto the mark."
Плюсы: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Плюсы: "great choice of entertainment content, friendly crew"
Плюсы: "Catering is ok"
Минусы: "Seats comfort really old school"
Плюсы: "They were awesome."
Плюсы: "Вежливый экипаж Достаточно места между рядами Наличие в фильмотеке фильмов на русском языке"
Минусы: "Отсутствовал USB для подзарядки"
Плюсы: "Удобные кресла, достаточно места для ног В наличии розетка и USB"
Минусы: "Экипаж посчитал, что будить меня для приема пищи не следует Проснулся когда все уже доедали и свою порцию получить так и не удалось. Был максимально голоден"
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