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Ежедневная чистка салона, HEPA-фильтры на всех рейсах Сан-Паулу Гуарульос Интернешнл – Санкт-Петербург
Маршрут Сан-Паулу Гуарульос Интернешнл — Санкт-Петербург сейчас закрыт для большинства путешественников.
Узнайте больше об ограничениях по направлению Санкт-Петербург
На маршруте Сан-Паулу Гуарульос Интернешнл — Санкт-Петербург введены требования о самоизоляции путешественников в течение 14 дней.
На маршруте Сан-Паулу Гуарульос Интернешнл — Санкт-Петербург путешественники обязаны предъявлять отрицательный тест на ковид (ПЦР-тест (МАНК)), сделанный за 72 часа до вылета.
Маски:требуются в общественных местах, закрытых помещениях и общественном транспорте.
В базе KAYAK нет прямых рейсов по этому маршруту. Продолжительность самого быстрого рейса с пересадками — 15ч. 45м..
Самые дешевые за последние 3 дня билеты в одну сторону были найдены на сайте авиакомпании Qatar Airways (35 832 ₽) и Несколько компаний (40 174 ₽), а самый бюджетный авиабилет туда-обратно предлагает Turkish Airlines (57 244 ₽) и Qatar Airways (58 862 ₽).
Самый выгодный день недели для покупки билетов из г. Сан-Паулу Гуарульос Интернешнл в г. Санкт-Петербург — среда, а самый дорогой — суббота. Для перелетов из г. Санкт-Петербург обратно в г. Сан-Паулу Гуарульос Интернешнл дешевле всего можно найти предложения с вылетом в воскресенье, а дороже всего — с вылетом в четверг.
KAYAK — это поисковик для путешественников. Мы собираем данные по всему Интернету, чтобы показывать пользователям лучшие цены. Каждый год KAYAK обрабатывает больше 2 миллиардов поисковых запросов. Если вас интересуют авиабилеты Сан-Паулу Гуарульос Интернешнл — Санкт-Петербург, мы найдем множество выгодных предложений и вариантов перелета в считанные секунды.
«Прогноз цен» — это инструмент поиска KAYAK, который анализирует данные за прошлые месяцы и рассчитывает вероятность роста или снижения цен на авиабилеты Сан-Паулу Гуарульос Интернешнл — Санкт-Петербург в течение ближайших 7 дней. Он подскажет, стоит ли покупать билет прямо сейчас, или имеет смысл подождать, пока цена снизится.
KAYAK Mix — это когда отдельные билеты на каждый сегмент перелета по вашему маршруту в сумме стоят дешевле, чем один билет туда-обратно. То есть в г. Санкт-Петербург вы полетите одной авиакомпанией, а обратно в г. Сан-Паулу Гуарульос Интернешнл — скорее всего другой.
Если вы не привязаны к конкретным числам, опция «Гибкие даты» поможет выбрать дни, когда можно максимально сэкономить на перелете. Она сравнит цены на авиабилеты Сан-Паулу Гуарульос Интернешнл — Санкт-Петербург за период плюс-минус три дня от указанных вами дат. Вам останется только выбрать самое выгодное предложение.
Оценки на основе отзывов пользователей KAYAK:
Плюсы: "Crew did a great job keeping the long 11hour flight manageable!"
Плюсы: "So welcoming and so caring"
Минусы: "We were told to board, but then kept in another area close on 1 hour before we could get on the plane and this area had no bathroom facilities. The spread of seating on the plane made no sense with many open seats but also many squashed rows of people. The crew was visibly tired and irritated, they also ran out of a few catering items. It seemed as if last minute, a few different flights were combined into this one which lowered the quality."
Плюсы: "Qatar airlines treated us like we were in first class the flight attendants were A+++"
Минусы: "Everything was perfect other than the food was not so great i had stock ache the entire flight."
Минусы: "Delayed by 1 hout"
Плюсы: "The crew was nice but never got the menu."
Минусы: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."
Минусы: "Meals are absolutly terrible, confort desaster, and hostess unqualified"
Плюсы: "Boarding was very smooth."
Минусы: "We were seated in the last row, and by the time the food came around, 2 of the 3 entree options were unavailable. We had to have fish or not get an entree at all."
Минусы: "Excellent service and stuff"
Минусы: "Lights did not work, so diner was guessing whats was in the tray"
Плюсы: "Летел Бизнес классом, питание, сервис, место все отлично плюс индивидуальный подход к каждому пассажиру."
Минусы: "Все отлично"
Плюсы: "Good Service.Efficient"
Минусы: "No Phone charging facilities on back of the seat unlike other Qatar aircraft."
Плюсы: "The crew were great and served food timely. The seats were also comfortable and we traveled with infant. The crew was super supportive for parents with infant."
Минусы: "dont falsely claim that you have wifi if you cannot connect to satellite. The ground staffs needs training on behavior and how to treat infants."
Плюсы: "как всегда у Qatar Airways отличный сервис, мягкие взлет и посадка, хорошая система развлечения, за шестичасовой полет два раза покормили. Большое спасибо за такой полет."
Плюсы: "Leg room and cleanlness. Polite crew members"
Минусы: "No entertainment. Very old movies and mainly in other languages not English. None for blacks to watch or listen"
Плюсы: "The food was OK, but not really as good as what we had received on other airlines. Example, on one flight I had a fish dish which was overcooked very dry and there was no sauce of any kind to make it palatable. I do not like to throw food away but half way into the meal I had enough. Other than that Qatar Airlines was really first class. The flight attendants were the best we have ever experienced. Their dress was immaculate, they were very friendly and attentive and were there to make the flight as comfortable as possible plus cater to all requests."
Минусы: "The food which was generally very bland and without any taste. Sauces with some of the dishes would be helpful."
Плюсы: "It is so far a cut above the American carriers. There’s no way to compare them, because Qatar Airways is so far superior. The seats are far more comfortable and larger, the amount of legroom is far superior, you have much more personal space, and the craft is cleaner. Flight Attendants are fantastic! They provide excellent personal care, and are there for everything. They are supremely polite and courteous, and bring things in mediately. Very often anticipating your needs. This is what flying used to be like on United and American. But those people have completely forgotten what service is. Qatar is a 5 star airline. United and American, to my view, are 2 star at best."
Плюсы: "Food and service."
Плюсы: "Very nice"
Плюсы: "Все отлично, но на дневном рейсе А321, не совсем комфортно."
Минусы: "Мало фильмов и музыки, нет ВиФи. Старые экраны. USB зарядка очень слабая."
Плюсы: "Flight service"
Плюсы: "They do their job well"
Минусы: "most of us sitting in and around me didn't get any rest or sleep as we had a passenger who had a psychotic breakdown and was screaming and poking everyone. She sprinkled me with water severally, I hope we get some sort of compensation from Qatar airways for this terrible disturbance"
Плюсы: "Staff was courteous. Food wasn't too bad. Plane was clean and modern. Ambiance was relaxing. This was a very pleasant flight compared to other airlines."
Плюсы: "Hospitality and food."
Минусы: "Seats are not comfortable."
Минусы: "Stupid and unbelievable rules"
Плюсы: "Great flight with good food and crew."
Плюсы: "the crew as more customer friendly, and it appeared they really take care of customer, not just put some words on paper."
Минусы: "i have requested the child meal on the web site and also requested the seat preferences, however when i boarded the flight, i came to know that they have only honored the seat preferences but not the food. on the serving menu, the veg option was available but we informed that the veg is available only if we have requested it on the web site, i had to survive with add-on food but not the real meal. crew were struggling to serve food for us."
Плюсы: "I am taking Qatar on all international travels when possible."
Минусы: "The flight from Sao Paulo to Doha was canceled which delayed our travel by 24 hrs. With the baggage being mis-labeled from Rio we almost lost our bags. the crew was not communicative and the entire experience terribly stressful."
Плюсы: "Completely satisfied. Excellent all the way!"
Минусы: "Everything was perfect. Thank You."
Плюсы: "Staff were professional, food was good and seats were comfortable."
Плюсы: "Food for kids wasn't great my kids did not eat while traveling more food choices like fruits and cereal and milk and stuff would have been much better please take a look at kids nutrition chart and popular food for kids I think need attention I have a lot food service mangament experience and own one now thanks"
Плюсы: "Qatar has an amazing service. The staff is impecable, the food is great, they take care of each detail. Business class is superb. They make the bed, give you a complimentary pitada and moisture lotion. Can't be better than that."
Плюсы: "Helpful and frieendly"
Минусы: "Counters should have opened earlier so we could have done aome ahopping at dfs"
Плюсы: "Good service from cabin crew"
Минусы: "Seat is quite small compared to other flight"
Минусы: "We didnt travel on qatar airlines we travelled on airlines from chilie but the staff from qatar airlines"
Плюсы: "The classy servieces in the plane..the plane it selfe is excellant"
Плюсы: "I liked everything about the flight and the service was great!"
Плюсы: "Nice people"
Минусы: "6-hour delays coming and going. Sounds like a an issue."
Плюсы: "One of the best flights in the past 5 years! 5 gold star service!"
Минусы: "Wonderful friendly and helpful crew and check in staff. Excellent food and service. On time departure and arrival. Help with bags during the check in process."
Плюсы: "Nothing, no one was helpful at all."
Минусы: "I arrived to the airport 2 hours prior to my departure to find out that my booking was cancelled. I never received a notification or nothing. I purchased a multi-trip and failed to used the ticket I purchased because I had to leave Qatar early since the person I was staying with was disorganized and flew out the country. I then purchased a different ticket with another airline because it was cheaper. Since I did that, they cancelled my whole trip. HOW? And I payed for a service I clearly didn't receive. As a result, stranded, I had to pay an additional $1,125 for a one way ticket home - more than my original round trip multi flight purchase."
Плюсы: "ALMOST EVERTHING"
Плюсы: "Todo estuvo prfecto"
Минусы: "La comida no es nada del otro mundo"
Плюсы: "Best Arab airline so far.5 star but if I could give more i would"
Плюсы: "Boarding and Seat comfort was good"
Минусы: "Food quantity in each service was not sufficient. Food quality ok. Cabin baggage limit of 15 lb/7kg per bag is awfully inadequate that renders the standard cabin baggage useless"
Плюсы: "Business class is top notch in Qatar airways. From the moment you get in the Business Cabin, you start feeling the great service onboard. The crew is great, the seats are very comfortable, and the food is very tasty along with the wine pairing. Overall, the experience was well worth it!"
Минусы: "The problem was the boarding in Miami International airport, it was quite disorganized even for business class, but more so for economical class."
Плюсы: "Highly professional and nice crew. New airplane."
Минусы: "Replace sorry sandwiches with normal food."
Плюсы: "Nothing. This was the worst flight I've been on in years."
Минусы: "The food was awful, the lounge was worse than the free ones, and the service was absolutely the worst I've experienced in years."
Плюсы: "Crew was awesome."
Минусы: "There was wery cold on the plane."
Минусы: "Food and service"
Плюсы: "The food was great, customer service also good and price is Afordable"
Минусы: "The airline lost my luggage. I have to wait two days for it's return."
Плюсы: "эта вам не бюджетные душегубки. И покормят, и места для ног побольше ..."
Минусы: "Побалтывало, но притензии к погоде :)"
Плюсы: "Все отлично."
Плюсы: "I like the crew , and new movies."
Минусы: "I missed my flight"
Плюсы: "Food was really nice"
Минусы: "Crew wasn't caring, poor service"
Плюсы: "Еда, как всегда супер"
Минусы: "1. Было очень холодно 2. Платные места повышенной комфортности, оказались некомфортными, потому что всё время туда сюда ходил экипаж и невозможно было спать."
Плюсы: "Все отлично!!"
Плюсы: "Crew was very kind"
Минусы: "Food was terrible. Far from what usually TK is expected to offer on an short international flight"
Минусы: "The flight was delayed from Athens by 1.5 hours. Crew assured us we would make our connections. When we landed no info was given. No announcements made. We were forced to clear security again, even though just transferring and, after running to our gate, found the connection had left and the gate was abandoned with no one to tell us where to go or what to do. The lack of communication and information was appalling. Most people eventually found their way through the airport to a desk that booked them on a flight the next day. It was exhausting and the Turkish staff were unsympathetic."
Минусы: "Питание - ешь чего дадут. И нне вкусно."
Плюсы: "The crew was nice I had good seats"
Минусы: "The kosher food was bad"
Плюсы: "Everything is nice with Turkish airlines"
Минусы: "В связи с задержкой в аэропорту вылета мы не успели на пересадочный рейс. Авиакомпания предложила места в самом конце самолета на рейс через 9 часов. Ни upgrade, ни нормального размещения, только скудные ваучеры на питание. Замечу что задержка рейса целиком и полностью была на совести авиакомпании."
Плюсы: "Its was sooo goood, thanks"
Плюсы: "Очень комфортное размещение - расстояние между креслами на порядок лучше, чем у аэрофлота. Питание понравилось - вкусно и большой выбор напитков - даже домашний лимонад предлагали (!) Я сидел рядом с отсеком проводников - когда кофе заваривали - аромат потрясающий по салону поплыл. Для самолетной кухни очень достойно. Видеосистема отличная - экран крупный, изображение качественное, наушники удобные. Фильмы, правда, только на турецком и английском. Посадка в Тайване была очень мягкая."
Минусы: "Полет долгий и, видимо, проводники подустали. Напитками, не очень часто баловали. Придираюсь :)"
Плюсы: "рейс задержали на 20 мин, но в Стамбул прибыли по расписанию. Удобно сидеть, отличное питание, приветливые бортпроводницы."
Минусы: "все было хорошо"
Плюсы: "Boarding on time. Decent food. Relatively clean aircraft"
Минусы: "The staff was not great. An issue with a first class customers made them move around economy customers like they ' really not even people but utilities, all that for that one person. If they would have informed and talked with the other customers that would have been fine but being treated like a piece of furniture isn't nice. Plus, continuous strikes in Belgium see a joke, check-in luggages delayed for plenty of airlines. This country doesn't even know what strike mean anymore being so often..."
Плюсы: "1. I had one empty seat next to me. 2. Australian Open (tennis) was live on my tv screen!"
Минусы: "Although the crew was quite nice, one crew member was kind so-so."
Минусы: "Transfer desk in Istanbul is terrible. Poor customer service. It took 6 hours to get transferred from the airport to the hotel."
Плюсы: "Кормят неплохо, как для самолета. Хороший выбор напитков. Чай заварен по-турецки, а не из пакетиков. И самолеты у них все достаточно новые. С развлекательным центром на каждом сиденье. Фильмы, музыка, игры. Но русский язык только в меню :) Фильмы все на турецком и английском."
Минусы: "Гейты 300-312, с которых идет посадка на Тбилиси – как колхозное поле. Просто все и всё на куче: очереди на посадку в перемешку с креслами для ожидания, магазинами. Внятных проходов просто нет. При этом 200-е и 700-е гейты у них очень удобно оборудованы. По расписанию посадка не началась. Вместо начала посадки один из сотрудников начал ходить среди толпы пассажиров и сверять паспорта с посадочными. Если все ок, то ставил штампик на посадочный. Приятно, конечно, что позаботились об экономии времени на проверку. Но организация процесса шокирует :) В самолете поддерживали температуру холодильника. Попросил стюардессу добавить тепла - покивала и поулыбалась, но теплее не стало. Реально пришлось в верхней одежде сидеть."
Минусы: "В салоне была жара, градусов 28. При этом рейс полностью загружен. Легко представить набор запахов через полчаса. На следующем рейсе это компенсировали - летели как в холодильнике :)"
Минусы: "The flight wasn’t on time it was delayed for 2 hour , and the landing was very scary"
Плюсы: "Все организованно на хорошем уровне, без задержек, хорошее питание, дружелюбный и отзывчивый персонал."
Плюсы: "Рейс был без задержек, самолет не самый новый, но все понравилось. Питание отличное."
Минусы: "Бортпроводники были не оч. улыбчивыми, но хамства не было"
Плюсы: "Crew accepted to move our seats for emergency leave zone where there is more space for legs"
Минусы: "Turkish airline has decreased space between seats for a non acceptable distance... you guys need to rethink it!"
Плюсы: "All was perfect"
Плюсы: "The crew was fantastic! Very friendly and helpful, and a couple was very helpful in getting me a better seat because I'm 6'4", and for some reason, the ticket people feel it's ok to put me in the middle between people when the extra room seats seem to be given to short people. 3 Flight Attendants worked hard to find me an open aisle seat."
Минусы: "Turkish Air's seats are too small, with horrible leg room, and they always have their planes too hot. They have to do something about it because if you're over 6' tall, it will be a horribly uncomfortable flight, especially when that flight is 13 hours."
Плюсы: "there are a lot of movie"
Минусы: "Lost my baggage, refused to give another ticket when getting to Istanbul late made me miss my next flight. Had to sit 10 hours and buy another ticket from another airline to make My destination a day late."
Плюсы: "Due to the breakdown in diplomatic relations between the United States and Turkey, we were not able to secure non-immigrant visas to enter Turkey, so we had to cancel our plans to Istanbul. It is a bit of a comfort to note that Turkish Airlines seems likely to refund us the price of our tickets. I appreciate it, because I don't think they are legally obligated, though it is the ethical thing to do."
Минусы: "However, even getting our money back on the airline tickets won't reverse the disappointment of going through all of the effort and coordination to plan the trip. I intended to take my nephew to Istanbul, a city I've never been to and always pined to visit, and had encouraged a local friend whose son, close in age to my nephew, is studying music in Istanbul at this time. My nephew is studying in Valencia, and we thought it would be a really fun and memorable experience for them to meet, and maybe they would have decided to do some traveling together in the future or my friend's son could have visited my nephew in Valencia at some point this school year. All these plans went down the drain when we couldn't get visas. We are having to content ourselves with southern Spain instead."
Плюсы: "Comfortable seating"
Плюсы: "Great entertainment options. The food was very good for a relatively short flight. Definitely will keep flying Turkish Airlines."
Минусы: "The passenger that did get seat for her child and herself next to each other. So I gave up my window seat because another premadonna would not give up his. That was the only bad part."
Плюсы: "Very impressed! So impressed that actually called home to tell others to make sure they booked through Turkish airline for their travel next month!"
Плюсы: "Everything was great but I particularly liked the meals. Many fine movies. However, The movie viewer on my wife's seat did not work."
Минусы: "Flying from Barcelona to get a flight to Boston from Istanbul was a mistake on our part. We saved money but were awake for more than 34 hours"
Плюсы: "I was upgraded to first class. Awesome flight. Great food"
Плюсы: "The staff!"
Минусы: "The turbulence lol"
Плюсы: "The overall experience was good"
Минусы: "The food is not so good."
Минусы: "Business class seat was flat but slanted."
Плюсы: "I like the punctuality of boarding time and taking off/landing time."
Минусы: "The second meal wasn't exactly my taste."
Плюсы: "I liked the pouches of goodies that were there - the slippers, toothbrush, and etc."
Плюсы: "Very helpful and experienced crew, really good service! Thank you!"
Плюсы: "Отличный экипаж!)"
Минусы: "Had our luggage checked for connecting flight in Frankfurt"
Минусы: "Unfriendly, sarcastic flight attendant. No free gin & tonics on United/Lufthansa apparently, unlike other international airlines. Had to pay extra to get what ought to be a standard amount of legroom."
Минусы: "Food was poor. Movie options limited and the software frequently froze and needed rebooting."
Минусы: "The bathrooms really needed more care in this trip, VERY different from my trip to Brazil."
Плюсы: "Everything Else"
Минусы: "Too much cabin baggage."
Минусы: "Delay was 4 hours. All time we spent in aircraft"
Минусы: "Lufthansa lost my luggage. Still waiting in my hotel."
Плюсы: "Nice crew comfortable seats selection of drinks were good"
Минусы: "Better blankets too cold on the plane"
Плюсы: "Great staff and food"
Плюсы: "The flight attendants were friendly, and service was fast. The snack was a chicken and carrot sandwich. It was good."
Минусы: "The boarding was delayed twice and no explanation was given by the staff. We arrived 1 hour late."
Плюсы: "Lufthansa как всегда на высоте, вежливый персонал как при регистрации и посадке, так и в самом самолете. Прекрасное питание, подарки детям при посадке в самолет."
Плюсы: "Friendliness of cabin crew,entertainment was good,food was good. Overall I was pleased with the service and am looking forward to flying with Lufthansa again"
Минусы: "I think the process was too long in Lagos, but in London it was smooth."
Плюсы: "Direct from SJC, not crowded"
Минусы: "Guy in front of me was reclined whole time and very little room like that."
Плюсы: "Crew amazing"
Минусы: "No entertainment."
Минусы: "Initial flight was cancelled! New flight was delayed."
Плюсы: "Speed of boarding and de-planing. They are very efficient with staying on schedule, which is important. No one likes hanging around in airports or on planes. Also, my server ran and got me a special request of wine after meal when the choice was Bailey's or Sherry. That was kind of her."
Минусы: "The announcements are frequent, slow and long. The food was alot of carbs. Nothing was bad, I just got a terrible headache and swollen ankles. Not the airline's fault, but it was hard to enjoy the last flight for these reasons. Also, water poured ahead of time on trays on 2 occasions instead of seeing them pour it. I was sitting next to a coughing sick person so I wanted to cover my beverages and food as soon as possible. My sound on video didn't work all the time. It kept cutting off. Tried my husband's headphones, but didn't help."
Плюсы: "Actual flight, staff, food, beverages."
Минусы: "Altho I checked in on line in advance, i was unable to print my boarding pass . Lufthansa very little space for check in & luggage at Charles de Gaule and staff advised me to arrive at 4am for 7:45am departure so I could stand in line to get boarding pass and deposit luggage. I did so. Wait was not too long. Security was fast by comparison."
Плюсы: "Flight went well except for boarding"
Минусы: "Had to stand up for 30 min for glass doors to let us in to the boarding area in Stockholm"
Плюсы: "Nicest guy at the check- in in Moscow OK boarding"
Минусы: "Apart from the fact that this flight never goes to the gate and its always a bus that gets you there? This time they decided to check our passports and since we are not at the gate like normal people it has to be on the plane So you can imagine how slow it went I had a connecting flight... Luckily this time customs check up was very quiet"
Минусы: "Crew doesn't care, do absolute minimum Not helping with luggage, smiling and ignoring Not enough to drinks When the drink cart passed our row I pushed Call crew button No one even came!! When I asked for a diet coke stewardess showed me leftovers of sprite probably fished out of the garbage and said that's all they have left Really?! Not to mention that I have paid extra for choosing my sit and ended up sitting in the back in the worst sit with least possible legroom Thank you Lufthansa"
Минусы: "всегда раздражает процедура посадки, потому что невоспитанные люди лезут вперед В этот раз сотрудники попытались немного распределить пассажиров перед посадкой, чтобы был порядок За что им огромная благодарность. Наверно же есть какая то система типа раздельных очередей под плакатами с названиями рядов или еще что то.. ну иначе прям очень неприятная процедура посадки. Или посадка по очереди с кона самолета. Сами представляете, что это - зависнуть в проходе в ожидании нерасторопного пассажира, который не спеша запихивает багаж и достает свои вещи - все стоят, ждут пока он усядется... А вообще спасибо: летать, как правило приятно А! Франкфурт- Москва не очень приятно стюардессы , в отличие от Орландо-Франкфурт , прям не очень."
Минусы: "Business class - not enough Space for legs. Took hand lagage during boarding for check in , because of the weight. Rules are Rules, but for business class can give some tolerance. Near to my seat two suitcases were put on the floor..."
Минусы: "Rubbish boarding staff"
Плюсы: "Service, food, on time, everything that counts was in place."
Минусы: "Will need to add more recent movies for entertainment"
Минусы: "К сожалению, оба раза, когда самолет вылетал из Франкфурта. вылет задерживался на значительное время: на 2 часа вылет Франкфурт-Лос-Анджелес 22.12.2017 и на 40 минут задержался вылет рейса Франкурт-СПб 13.01.2018"
Плюсы: "Хороший сервис во время полета"
Минусы: "Плохая организация регистрации на рейс ( и это при электронной регистрации). Хамство сотрудников в аэропорту Денвера. Потеря багажа. Задержка вылета на 3 часа"
Плюсы: "Обслуживание в самолете - хорошее. Профессиональные стюарды. Все время улыбаются, доброжелательно отвечают на все вопросы. Питание в 10 часовом рейсе было замечательным. все быстро раздавали и убирали. Еда была вкусной. Пилоты тоже очень профессиональные рейс прошел без толчков. спокойно . Спать было комфортно. Никаких очередей в туалет не было. В самолете все было замечательно."
Минусы: "Сотрудники в аэропортах. На регистрацию в аэропорт Денвера мы приехали за три часа. На паспортный контроль попали за 30 минут!!!! Очередь огромная, сотрудники бегают от стойки к стойке. Разговаривают очень грубо, что само по себе для Америки непривычно. Одного пассажира обслуживают в среднем 20 минут(!!!) То забирают багаж, то возвращают багаж - отвлекаются на возврат сразу все. Рейс задержали на полтора часа. Об этом мы узнали на стойке регистрации. На стыковочный рейс мы опоздали, поэтому попросили сотрудников сразу определить наши дальнейшие действия. Парень на стойке очень в грубой форме сказал - прилетите в Мюнхен, там подойдете в сервис. Когда прилетели в Мюнхен оказалось, что сервис не работает. Бегали по всему аэропорту. Потом подождали на одном из рейсов Люфтганзы не закончилась регистрация. Попросили сотрудника ( по английски не говорит, только по немецки!!!!) решить наш вопрос. Она с кем-то созвонилась нас отправили на другой рейс в другой терминал на поезде и автобусе (Просили ведь сопровождение в Денвере- нам грубо отказали). В итоге багаж - потеряли. Отправили во Франкфурт вместо Москвы!!! Багаж ждали три дня."
Плюсы: "The crew was very friendly and polite. The airplane was clean. The boarding was quick and easy. The entertainment was varied and enjoyable."
Минусы: "It wasn't an issue on my flight since there were empty seats in my row, but I don't enjoy the spacing provided for personal items on the floor under the seat in front you. For four seats there are three sections; so, you can hope that someone doesn't need any space or else you have to decide how to awkwardly split it up."
Плюсы: "Service was outstanding. Very polite and prompt."
Плюсы: "I am so angry and annoyed with Kayak! You are thefts and lyers! I got the tickets from your site where NOWHERE were mentioned « no laggage included ! At my suprrise we had to pay extra money to check in our laggage. I will never again will book thru your site and will always tell everyone how dishonest are you are. Your telephone support staff is unsupportable ! The best to get tickets directly through the flying company, their sites are honest and correct!"
Минусы: "I hate KAYAK since they are dishonest and not reliable ! Never again.I have nothing against LUFTHANSA !!!"
Плюсы: "entertainment organized boarding at O'Hare airport"
Минусы: "1. I was in economy class. The rows are too close. Passenger in front of me leaned his chair back and the tablet/tv was IN MY FACE. 2. The passenger behind me was trying to move his legs and constantly was pushing my chair. 3. Announcements were not loud enough. Barely heard it."
Минусы: "The seats were uncomfortable."
Плюсы: "Вкусно кормили."
Минусы: "Рейс задержали почти на час. Медленное обслуживание, трудно попасть в единственный туалет в конце самолёта."
Плюсы: "В целом все очень понравилось."
Минусы: "Не очень удобные кресла в эконом классе, слишком близко друг к другу, глаза близко к экрану и голова почему-то неестественно наклоняется вперёд."
Плюсы: "Please continue to use newer, updated places."
Минусы: "This was an Air Canada flight. Time in line to check baggage in Frankfurt was 2+ hours, baggage was lost but arrived the next day at our destination. Unable to check-in online ahead of time for unknown reasons. Overall the Air Canada ground experience was pretty bad, but the crew/meals/entertainment was good."
Плюсы: "The flight crew was exceptional in handling a medical emergency on the flight."
Минусы: "Lufthansa bumped us from our preassigned seats. We purchased our tickets five months in advance to ensure our family would sit together. When we arrived, they had our family of five sitting in three different rows. Two of our young children had to sit alone, eight rows away from the nearest parent. After telling them we would not board sitting apart like that, they moved us closer together but still separate from two of our children. Highly disappointed."
Плюсы: "Decent selection of movies."
Минусы: "cause it was a sauna. Temperature of the airplane was waaay to hot. Individual seats didn't have control of any vents. I had to get up and walk to bathroom area just to cool off."
Плюсы: "Again, nice staff. Clean plane. The flight was on time."
Минусы: "The games and the book for the teens did not interest my kids. Not sure how popular those items are. Food-not good at all."
Плюсы: "The crew and plane were excellent and being served both food and beverages were nice."
Минусы: "The seats were uncomfortable and legroom was poor."
Минусы: "Waiting to board, outside in the rain while people shuffle slowly onboard and the crew does nothing to speed things up"
Плюсы: "Even though we boarded the plan via a bus, I appreciated that business class was given priority boarding the bus."
Минусы: "The waiting area was a bit spartan, but quite acceptable."
Минусы: "Headsets and entertainment screen was old and the selections were poor"
Плюсы: "Our experience flying with Lufthansa was very pleasant. The overall process of making connecting flights through Frankfurt was much easier than we had anticipated. The cabin crew was friendly and courteous. I will be flying Lufthansa again."
Минусы: "I would appreciate the ability to check in and get seat assignments at least 2 days before the flight. The day before traveling can be fraught."
Плюсы: "Food wine and professional courteous staff. So much nicer than American airlines"
Плюсы: "So rude crew"
Плюсы: "The plane condition."
Минусы: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."
Минусы: "No internet available (2020). For the my previous flight, a month ago, was the same problem."
Минусы: "Nothing. Flight was amazing"
Минусы: "Klm is the best, even on a 40min they served small breakfast."
Плюсы: "Almost everything, especially the crew."
Минусы: "Don’t feel like anything should be better to be honest"
Плюсы: "KLM STAFF WERE VERY PROFESSIONAL"
Минусы: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"
Плюсы: "Great airline"
Плюсы: "Newer plane, crew was amazing, seats were adjustable"
Минусы: "Everything was good"
Плюсы: "Reasonable space in economy class seats"
Минусы: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."
Плюсы: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Минусы: "Food quality was not so good."
Плюсы: "The crew is really welcoming"
Минусы: "The seats are too narrow and a bit too hard"
Плюсы: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."
Плюсы: "Food provided, staff kind"
Минусы: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Плюсы: "The flight arrived a few minutes early."
Минусы: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."
Плюсы: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"
Плюсы: "Good food, friendly service"
Минусы: "More trash pickup; only one round of beverage service"
Плюсы: "The service"
Минусы: "The food."
Плюсы: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Минусы: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."
Плюсы: "Good comfortable seat with extra leg room. Pleasant crew."
Минусы: "Not enough leg room"
Минусы: "Very slow service at checkin, was not even available when I arrived at the airport"
Плюсы: "Efficient crew"
Минусы: "Long, slow line at check in. Not many new movies or tv shows"
Плюсы: "Nice flight ...was comfortable travel ...good food.Thanks"
Минусы: "No such things"
Минусы: "Boarding was confusing and disorganized"
Плюсы: "Cabin crew were very professional."
Минусы: "Aircraft returned to gate due to fault and was delayed for 45 min."
Плюсы: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Минусы: "Flight departing late."
Плюсы: "Food was just fine, movie selection very good"
Минусы: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"
Плюсы: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"
Плюсы: "Good Experience"
Минусы: "Nothing much"
Плюсы: "The aircraft was clean"
Минусы: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"
Минусы: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"
Минусы: "Crowded seating, wake-up for breakfast service two hours before arrival"
Плюсы: "Flight crew; legroom even in cheap seats."
Минусы: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"
Минусы: "Amesterdam airport employee was really rude"
Минусы: "Задержали вылет почти на час."
Плюсы: "Everything. A truly faultless experience!"
Минусы: "KLM crews look unhappy with their work. Everything they do is a favor not duty."
Плюсы: "Улыбчивый персонал, средне-хороший самолет. Пилоты, адекватные."
Минусы: "Кресла, не очень удобные. Питание, не соответствует статусу авиакомпании. Нет никаких разъемов или развлечений на самолете."
Плюсы: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"
Плюсы: "Easy boarding, plenty of room"
Плюсы: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Минусы: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
Плюсы: "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
Минусы: "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."
Плюсы: "Вежливый экипаж Достаточно места между рядами Наличие в фильмотеке фильмов на русском языке"
Минусы: "Отсутствовал USB для подзарядки"
Плюсы: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Минусы: "As above"
Плюсы: "Удобные кресла, достаточно места для ног В наличии розетка и USB"
Минусы: "Экипаж посчитал, что будить меня для приема пищи не следует Проснулся когда все уже доедали и свою порцию получить так и не удалось. Был максимально голоден"
Минусы: "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"
Плюсы: "Loads of leg room"
Минусы: "Loved everything"
Плюсы: "Food and drink service"
Минусы: "Boarding pass facility"
Минусы: "Not to have 2 distressed cats on board meowing non stop for 10 hours."
Плюсы: "El entretenimiento"
Минусы: "Demasiadas mascotas sin posibilidad de descanso. Un gato en ej asiento del frente que no dejó de hacer ruido y dos asientos atrás un pero en la misma situación. Debería tomar más medidas para el viaje de mascotas"
Плюсы: "I loved the different features on the screen and the excellent. Customer service on this flights"
Минусы: "The space on the seat."
Плюсы: "The rest area"
Минусы: "The airport was cold and it should be warmer"
Плюсы: "Crew were very good."
Минусы: "No vegan food available."
Плюсы: "Quick boarding, comfortable seating. Great food!"
Минусы: "The seats and IFE were a bit outdated. Comfortable, but outdated. My family had issues with their screens and one had to use the remote as the touch screen was no longer functional."
Минусы: "Crew on the ground was very rude"
Плюсы: "I like the comfortable seats"
Минусы: "Service lag a little"
Плюсы: "Incredible staff. Super polite"
Минусы: "Plane is old and entertainment facilities are no longer appropriate"
Плюсы: "Crew was really good, polite, efficient. The aircraft was relatively new and clean (rare for an airline to provide a new craft on an Africa segment). Food was good, seats comfortable. Will definitely make them my airline of choice to the extent that I can cost wise."
Минусы: "Everything very good"
Минусы: "Питание, задержка вылета на 1 час"
Минусы: "boarding wasn't good."
Минусы: "Not to be late ,and not to loose my luggege"
Плюсы: "Flight was delayed 4 hours with no explanation"
Минусы: "Asked for wheel chair assistance and was not met in Paris. Had difficulty and barely made my flight. A gentleman who worked at airport assisted me"
Плюсы: "Crew was very nice. Food was good and tasty."
Минусы: "Plane seemed a little worn, which surprised me since it was an A380. Not that old. I had purchased an upgrade to a seat with more legroom, only to find out there was no USB plug for charging my phone. All standard seats have them. Would have been nice to be warned about that."
Плюсы: "The crew were polite and friendly"
Минусы: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."
Плюсы: "Everything was good. A little longer then I thought. But it’s ok :)"
Плюсы: "It was only 2 hours"
Минусы: "Small plane, no movies"
Минусы: "I didn't get to board, ended up spending $2,400.00 over and above the $980.00 that I spent booking the initial ticket. I was not informed when I booked the ticket that when you transit through 2 schengen countries, you need a transit document. I was informed about it at then airport. Not only did I miss my flight, I had to book for the next day at a outrageous price. SUPER BAD CUSTOMER SERVICE...BOTH KAYAK and PRICELINE. Will never recommend you guys to anyone."
Минусы: "Flying back to US, passsengers get charged for their luggage. Which this is not informed to us, neither On our email nor when we were checking ( for free) in Us"
Плюсы: "En deux mots, tout était médiocre, avion, « nourriture » (si on appeler ça comme ça) même les hôtesses travaillaient avec une sale gueule.. Très déçu d’Air France"
Минусы: "Le capitain et l’aterrisage"
Плюсы: "If the flight would have leave in time we would receive our luggage in time"
Минусы: "Plane left more than 40 minutes late with no explanation or apology."
Плюсы: "Absolutely everything perfect."
Минусы: "Through my own fault I ordered a different seat instead of window seat. :)"
Минусы: "Screen broke half way through flight. Food was poor"
Минусы: "Couldn't make the connection....Overall....an aweful experience!"
Плюсы: "- Стюардессы были милы и учтивы - Полет и посадка без проблем"
Минусы: "- рейс задержался на 2 часа из-за опоздания экипажа - салом самолета был очень грязный, столик был в следах еды, сиденье впереди было в жвачках, под креслом все было в мусоре"
Минусы: "Horrible Crew..."
Минусы: "They loosed our reserved seats, our luggage, food was awful, ground staff was disrespectful."
Плюсы: "The airplane have great entertainment system. The cabin crew are very nice."
Плюсы: "Free snack and drinks. Good service."
Минусы: "The company simply lets passengers board a fulled booked flight with far too much luggage. Result, take off 20 minutes late because there was not enough room for luggage in the overhead compartments. I was flying with just a small backpack that went under the seat"
Минусы: "Пересадка в шдг- тот ещё квест. Как они продают стыковку в разных терминалах- загадка. В итоге проходили ещё раз безопасность. До Хельсинки долетело два места багажа из трёх."
Плюсы: "Punctual, not crowded."
Минусы: "Even though the plane was far from full, passengers were allowed only 1 carry-on item (no personal item), contrary to policy published online by Air France. This policy applied even to people with Economy Premium for the rest of the trip (which allows 2 carry-on suitcases, not a useful feature if one cannot begin with this number to reach the transoceanic flight)."
Минусы: "The airlines didn’t even notify the passengers with the connecting flight. As the arrival was little late, all the passengers have missed their connection flights in Toronto and there was no notification or communication made on the new flight. When I went to the Air France counter in the airport, the staff has gone for the day and trying to get a hold of telephone rep took 2-3 hours and I by the time I found about my new connection, I was already late. Somehow I managed to get to the Terminal 1 and when I spoke to the lady (indian) at the Check-In counter, she has refused me to Check-In because i slipped the line up. The people in the lineup didn’t have any objection and they let me go first for Check-In as I’m already late to my flight. I wante to say something to her, but I’ve controlled my frustration. Luckily the other person in the Check-In counter offered to help me Check-In. Here is my word to the Indian lady staff “F**k You B***h” - learn some people skills."
Плюсы: "It was Amazing staff helpfull and fresh.. love it"
Минусы: "Flight of almost 3 hours was not entreteiment at all just magazines."
Плюсы: "The crew was good and very good pilot's"
Минусы: "No leg room between seats"
Плюсы: "Short & easy flight"
Минусы: "All ok"
Плюсы: "Pretty decent"
Минусы: "Not much"
Минусы: "Clean. Courtesy of staff on plane."
Плюсы: "Очень приветливый экипаж, все в хлопотах, разносили кофе и напитки и очень улыбчивые стюарты, даже настроение у пассажиров было веселое."
Минусы: "не заметила ничего такого, чтобы мне не понравилось."
Плюсы: "было спокойно и я спала."
Минусы: "не понравилось поведение стюардесс, им было все равно хорошо тебе или нет, какие -то плохо организованные, забывали посуду убрать и все стояло перед пассажирами, ходили с такими "кислыми" выражениями лица, что на них неприятно было смотреть. Не понравилось."
Плюсы: "leg space in plane"
Плюсы: "Párizs Budapest kb 1 óra késés műszaki hiba miatt. egyébként minden rendbe volt."
Плюсы: "The fact that the plane made it to SFO"
Минусы: "Downgrade without notice or consent separating family. Paid full fare for family to travel business class together. AF without our knowledge downgraded one member, separating a mother from her 3 year old daughter. They offered no compensation, no apology, and CDG ground crew was terribly rude. All anyone said was, nothing to be done, now please Leave"
Плюсы: "Not much"
Минусы: "Plane late departing allegedly because of cleaning the plane, but why was the cleaning done that late? Also, ground crew remarkably uninformed about what was going on in the plane. Poor communication between plane and ground crew. No explanation from pilot as to continuing reason for delay even after we boarded. Departure time, 1.00 pm, boarded at 1.10, actual departure time 1.45, causing me to almost miss my connection and definitely causing my bags to miss the connection."
Для удобства пассажиров авиакомпании, выполняющие рейсы Сан-Паулу Гуарульос Интернешнл – Санкт-Петербург, изменили условия оказания услуг и ввели дополнительные меры безопасности. Внимание: условия оказания услуг разными компаниями варьируются.
Строгий санитарно-гигиенический контроль
Ежедневная чистка салона, HEPA-фильтры на всех рейсах Сан-Паулу Гуарульос Интернешнл – Санкт-Петербург
Маски от перевозчика для пассажиров всех рейсов Сан-Паулу Гуарульос Интернешнл — Санкт-Петербург
Места в середине ряда на рейсах Сан-Паулу Гуарульос Интернешнл – Санкт-Петербург недоступны
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