Строгий санитарно-гигиенический контроль
Ежедневная чистка салона, HEPA-фильтры на всех рейсах в Японию
|ноябрь||Если вы хотите избежать наплыва туристов, это лучшее время. Плюс цены падают на 4%.|
|июль||Период самого высокого спроса и роста цен, в среднем на 11%.|
Ср. цена – туда и обратно
|40 659 ₽||(ср. цена за последние 2 недели)|
Недорого – туда и обратно
|11 350 ₽||или меньше|
Недорого – туда
|7 919 ₽||или меньше|
Авиакомпании Аэрофлот и Japan Airlines сейчас не взимают неустойку за изменение и отмену бронирования авиабилетов в Японию. Обязательно проверьте точные условия оказания услуг на сайте поставщика.
В среднем прямой рейс из России в Японию длится 28ч. 39м.. За это время вы покроете 5173 км. Наибольшей популярностью пользуется маршрут Москва - Токио, по которому средняя продолжительность перелета составляет 13ч. 35м.
Самый дешевый билет в Японию из России в один конец, найденный нашими пользователями за последние 72 часа, стоил 7 227 ₽, а туда-обратно — 20 384 ₽. Наибольшей популярностью пользуется маршрут Москва Шереметьево – Токио Нарита, а самый бюджетный билет туда-обратно по этому направлению за последние 72 часа стоил 20 384 ₽.
Больше всего рейсов из России в Японию выполняют авиакомпании Аэрофлот и Japan Airlines.
По данным поиска KAYAK самым высоким спросом пользуется Токио (74% от объема поиска авиабилетов в Японию). На втором месте — Осака и Саппоро (11% и 6% поисковых запросов). Многие пользователи также ищут авиабилеты в Хиросима (3%), в Фукуоку (3%) и в Токусима (1%).
Прогноз цен KAYAK использует данные за прошлые месяцы, чтобы определить вероятность роста или снижения цен по определенным направлениям в течение 7 дней. Он подскажет вам, стоит ли покупать билет прямо сейчас, или имеет смысл подождать, пока цена снизится.
Оценки на основе отзывов пользователей KAYAK:
Плюсы: "Was able to get to get to Narita Airport."
Минусы: "Okay and not any issues."
Плюсы: "My seat"
Минусы: "Time check in maybe earlier."
Минусы: "Entertaining in English"
Плюсы: "Very comfortable and nice atmosphere"
Плюсы: "Easily upgrade to premium economy class"
Минусы: "Some staff lack of basic english"
Минусы: "very poor communication of information"
Плюсы: "Very friendly and polite. Very helpful and on time."
Плюсы: "They were every where all the time! No sitting around in the back like most airlines. Movies Hallie and many first run and Oscar nominated."
Плюсы: "Polite friendly and attentive Staff. From checking in to inflight."
Минусы: "No complaints! Not even one!"
Плюсы: "Excellent and original Japanese meals"
Минусы: "Everything was great!"
Плюсы: "Quick boarding, great staff, and a smooth ride on 787 dreamliner."
Минусы: "Entertainment system went down but the staff fixed it."
Плюсы: "Politeness. It definitely stands out."
Минусы: "Coffee. It just didn’t taste good to me. But they had wine!"
Минусы: "I wasn't able to pre-select my seat."
Плюсы: "The legroom is comfortable for a tall person."
Плюсы: "Very nice airplane with new technology"
Плюсы: "Movie choices"
Минусы: "Too small, too hot. Not enough air conditioning. China air was better. Only one meal choice. No choice for vegetarians or allergies. Didn't warn about the rain, stairs were slippery"
Плюсы: "Экипаж вежливый и приветливый. Пилот очень весёлый."
Минусы: "Около часа стояли в очереди на регистрацию на рейс, выполняемый S7. Нужно большее количество стоек регистрации!"
Минусы: "Airplan so old and ac not work super hot."
Плюсы: "All was efficient but no standout"
Минусы: "Nothing was bad enough to mention this column"
Минусы: "Leg room"
Минусы: "Didn't get to go. Thanks for selling me worthless insurance."
Плюсы: "Curteous and pleasant."
Минусы: "All packed the plane. Tight."
Плюсы: "cost performance"
Минусы: "non-flat seat"
Плюсы: "Great staff and washlet toilets on board."
Минусы: "I ended boarding last not one of the first as other airlines."
Минусы: "Very long lines at the security gate at Itami. Difficult web check in."
Плюсы: "The stewardesses were wonderful-kind, considerate and hardworking. They gave us constant attention offering drinks. I would love to travel with them again!"
Минусы: "Nothing- I'd fly with them anytime."
Плюсы: "Once I made it through the long line at check in everything went very well. Check in was a bit of a nightmare since Air Busan is shared with Asiana Airlines."
Минусы: "I had to stand in line at both Asiana and Air Busan to check in. Made checking in a lot longer than normal."
Плюсы: "Always on time!"
Минусы: "Everything is perfect."
Плюсы: "The bathroom is super clean."
Минусы: "Maybe you can make some alterations with your meal offerings."
Плюсы: "Since I had back pain,I really like that I could checked in two luggages. Thank you so much!!"
Плюсы: "The service, food, entertainment, everything was perfect. Thanks so much"
Плюсы: "checking in at chicago ohare ord was a nightmare.there were only 12 of us in line yet the wait exceeded 1 hour , we watched as the airlines next to us processed well over 150 passenger's while the japan airline moved slower than snail sex. it was painfully beyond slow."
Плюсы: "on time"
Минусы: "We couldn't land in Narita due to bad weather, so we did emergency landing to Haneda to refuel and go back to Narita. But after we got off in Narita, the immigration is chaos. Nobody arranging it and people just going wild, nobody knows where the line should begin. We spent 2 hours plus in the imigration line. So from the scheduled time to arrive at Tokyo 5pm, we get to our Hotel at 2am. Good job Narita airport!"
Плюсы: "Foods are good, crews are good."
Плюсы: "The crew were cooperative and the supplies were good"
Минусы: "The chairs were not comfortable and the toilets were so dirty"
Плюсы: "A sense of quiet efficiency. On time and courteous."
Минусы: "Very slow boarding process in Itami"
Плюсы: "I was treated like an important customer. Many airlines do not do this."
Минусы: "Boarding was not done by numbers or range of numbers."
Плюсы: "Very comfortable with delicious meal!!"
Плюсы: "Great seating"
Минусы: "Free internet in long flights"
Минусы: "20 min late but acceptable for a 15 hr flight"
Плюсы: "I always like Singapore Airlines. They should continue to be the best."
Минусы: "Some flexibility to select food choices even if we book the flight in short notice."
Плюсы: "I didn't like the trip much. After the trip we found out that our body was bitten by fleas. Our body is now full of rashes, every part of my body is so itchy. We was seated in 61A and 61C, seems like in the previous flight a dog was sitting there or some kind of animal that left fleas in the sit."
Минусы: "Please clean better the seats. This is unacceptable, not a good way to start a trip in Japan. We only hope to get better sitting in our last flight with SQ, from Japan to LA."
Минусы: "WiFi didn’t work on 3 of the 4 flights although all purportedly had it. Also didn’t work the majority of the time in the Business Class Lounge in Singapore. Food was mediocre both on flights and in the lounge. Movie selection could hardly have been worse."
Плюсы: "Seats were good"
Минусы: "Food could have been better"
Минусы: "Better food, better selection movies"
Плюсы: "Friendly crew and spacious."
Минусы: "Food could be better"
Плюсы: "Everything, perfect flight"
Минусы: "Cramped seats, no leg room, horrible food, stupid COLD snack!"
Плюсы: "Boarding went smoothly, crew extremely curtious and helpful."
Минусы: "Plane was an older model and I did not have strength to recline seat. Quality of seat back screens poor and hand sets difficult to navigate for a technophobe like Ma."
Плюсы: "The customer service at the Check-in, the flight attendants, the movies and the meals. More than my expectations! Will definitely use Singapore Air in the future in my travelings! Will recommend it to my circle of friends and relatives! Thank you very much. You are the best airline I've used since 1976!"
Плюсы: "The flight attendants are very attractive and attentive. They do make an effort to make one’s trip pleasurable."
Минусы: "Need to update the planes.."
Минусы: "1 hour delay of departure"
Минусы: "Flight was late due to the eternal airtraffic mess at suvanabhumi whenever it rains"
Плюсы: "Easy red eye flight, just slept the whole way"
Минусы: "Singapore airline is always awesome. Crew professional and very caring"
Плюсы: "Staff were very attentive and checked in on us regularly to make sure we had everything we needed. Food was great and ammenities kept spotless."
Плюсы: "Spacious business class seats, toilets super clean and well stocked. The best eye shades ever encountered."
Минусы: "When refreshments were being served they did so in a hurry for some reason and missed passengers including myself. We had to call for an attendant to serve the refreshments who seemed a little annoyed at that."
Плюсы: "Flight crew, food, boarding and entertainment great."
Минусы: "Just didn't like the 7 hour delay for the flight. Nobody's fault."
Плюсы: "check-in, priority lane, BKK-SKL, boarding, crew, cabin, disembark, baggage claim to cab home"
Минусы: "baby crying throughout the flight"
Плюсы: "Very good service"
Минусы: "Very poor entertainment. Upgrade options at the transfer desk not very clear and the staff present there not courteous"
Плюсы: "Singapore airline crew is always top notch in terms of service and attentiveness. It's a direct flight from Singapore to Canberra! Beats the layover in Sydney or Melbourne."
Минусы: "Business class seats were uncomfortable compared to other business class. They're not lay flat seats, and I can't get the seat even close to flat because my feet jam in to the bottom of the seat in front of me. The food wasn't great, some of the meal which was supposed to be served hot was still cold."
Плюсы: "Ease of check in, very quick."
Минусы: "Older plane, entertainment system incredibly slow, plane needs tidying up, starting to look its age."
Минусы: "Seats in economic class are not too contraint in space, food was good and entertainment system quite nice with large si play screen and large movie selection"
Плюсы: "Fantastic flight attendants never needed anything just a 1st class job definitely a 5 star airline thanks for everything"
Минусы: "All good"
Плюсы: "Again very friendly and efficient service ."
Плюсы: "everything are okey"
Плюсы: "Staff are very friendly and good ."
Плюсы: "Great service"
Плюсы: "Delayed flight from Shanghai due to air traffic issues, so I had a 10 minute window to make my connection in Singapore. Ground staff was waiting for me with a small car after I disembarked to drive me to the gate. And I somehow made my connection. Excellent service. Obviously my checked bag didn't make it, but I was told in advance and was kept updated before boarding and immediate after I disembarked at my final destination. When I went to the baggage service counter, they were already ready for me, had filled out my paperwork, and just needed an address to confirm the delivery of my suitcase. I'm super impressed to this attention to detail."
Минусы: "Old planes and screens."
Плюсы: "Lounge experience was excellent. Service on the airline in general was excellent. Food and drinks we're just great. I enjoyed the sleeper seat that I was in. Everything was super smooth and I'm so glad I flew with Singapore Airlines."
Минусы: "Nothing negative to report"
Плюсы: "Main Entree hot"
Минусы: "Cold bread; dessert similar sweetened gak"
Плюсы: "Personal TV"
Плюсы: "Food, entertainment, cleanliness of the restrooms"
Минусы: "There was a passenger on the return flight who had the window shutter up during sleep time right across my row, and the cabin was so bright to sleep for me. I notified the crew but they were not keen on bothering the passenger"
Плюсы: "Entertainment was awesome. Boarding was fast."
Минусы: "Not enough food served (only two meals on a sixteen hour flight) and tasted okay. Crew was not all friendly."
Плюсы: "No fuss flight but lacking that something extra"
Плюсы: "The staff were very friendly and it was a smooth flight with a great choice of entertainment."
Минусы: "However I don't eat pork & they ran out on chicken dishes so I missed out on a meal."
Плюсы: "Attention to customer service and needs"
Минусы: "Couldn't use my own headphones to watch movies"
Минусы: "Plane was delayed and no apologies were made. We had to rush to our connecting flight."
Плюсы: "Great food. Very fresh looking flight attendants. Awesome personal entertainment system."
Минусы: "Service has faltered recently. I had asked fo Riesling, and the flight attendant said they would bring later. Never did. Also, they no longer offer various Crabtree and Evelyn products in bathroom, and my night pack didn't even come with a visor to cover my eyes for sleeping."
Плюсы: "Great Food"
Плюсы: "Arrival in Canberra was excellent."
Минусы: "Horrendously uncomfortable business-class seat for a redeye flight."
Плюсы: "I have always enjoyed flying on Singapore Airlines. There were no delays on my connecting flight coming out of Tokyo to Los Angeles. The huge plane was like flying in a small "transportable town.""
Минусы: "I had a long connection wait in Tokyo, but that was not too bad since I got a great price on the round trip ticket - less than $700!"
Плюсы: "It was convenient"
Минусы: "The seats were so hard I had to sit on a blanket and have a cushion behind. The entertainment was poor and the system was old."
Плюсы: "Singapore airlines was awesome. I really enjoyed the hospitality of the cabin crew. They were very helpful and very eager to fill my needs. I will fly Singapore Airlines again without hesitation."
Минусы: "Be more descriptive with which connecting flights we need to go on. We were not aware we we're supposed to get on Silk Air as one of our connecting flights, but we did eventually figure it out. It would really help to let us know your subsidiary companies."
Плюсы: "Yes loved it"
Минусы: "Food options were very similar. And the pre-made meals are hit or miss"
Плюсы: "Staff were accommodating and considerate, great flight!"
Плюсы: "Every time rest room sanitized for every passenger, onetime boarding and departure"
Минусы: "Food menu is very basics, same food again and again. Also the number of items is very limited, heavy sound in the flight, not able to sleep."
Минусы: "I bought my seat assignment in advance, and they did not give me this seat on the plane. Before boarding, I asked at the gate if my new seat was a window--which is what I paid for--and they confirmed yes, my new seat was a window. Turns out, it was not, it was a middle seat. I asked a flight attendant to relocate me to a window seat, which she kindly did, however this seat was quite uncomfortable as I was seated next to a large gentleman who probably should have been required to purchase two seats. Overall, there were two issues with Qatar Airways during this trip: they did not give me the seat I had requested and paid for, and then lied when I asked if my new seat was a window."
Плюсы: "All okey except earphones issue .. doesn’t works to be connected"
Плюсы: "Crew were amazing, superb."
Минусы: "Food verity, seat comfort ability, wider range of entertainment."
Минусы: "It was outstanding service !!!"
Минусы: "Internet connection at airport and lounge is not good"
Плюсы: "Crew as very helpful"
Минусы: "passenger seated next to are rude"
Плюсы: "The Crew were professional, friendly and comforting. The A380 Business Class is the best way to fly. Smooth journey, very comfortable reclining beds with enough room to within the bed area to move around with adequate space. The Wine list was excellent with a great choice and variety."
Минусы: "Nothing to do with the flight...but Qatar could have offered an airport hotel room to their Bus. Class passengers for the 9 hour delay....we did have the Lounge, but a shower, rest and comfort after another previous 5 hour 30 minutes flight from Athens 11.30am Start to 2.00am start from Doa."
Плюсы: "Летел Бизнес классом, питание, сервис, место все отлично плюс индивидуальный подход к каждому пассажиру."
Минусы: "Все отлично"
Плюсы: "как всегда у Qatar Airways отличный сервис, мягкие взлет и посадка, хорошая система развлечения, за шестичасовой полет два раза покормили. Большое спасибо за такой полет."
Плюсы: "Of all the flights and airlines I have used this was definitely the top of my list . The aircraft was clean , the crew were polite, curious, and attentive nothing was too much trouble. The food looked good tasted good and was plentiful. The pyjama were a nice added touch and very comfortable for the long flight. Flying into Cardiff airport was so good for my intended destination. I would certainly recommend them to others and many airlines could learn from their example.Well done and thank you"
Минусы: "There was nothing I didn't like about this flight"
Плюсы: "Crew was not mean"
Минусы: "The seats were very uncomfortable, entertainment screen had poor picture quality, eggs were black, stank + inedible, long bathroom lines , a child screamed most of the flight, no internet, couldn’t change phone, checked bags damaged - handles ripped off!!!"
Плюсы: "Nice airplane, great crew."
Минусы: "Beef stroganoff was terrible"
Плюсы: "Our connecting flight was only 1 hour after reaching Doha. They placed a crew member to receive all the passengers that needed to make that connection. Very very useful. Our luggage was made it to the short connection."
Плюсы: "Business class was good Cabin crew service was impeccable Vegetarian meals were good Need more choices"
Минусы: "Old aircraft Toilets were non functional but the crew kept them clean Entertainment systems were not functioning with remote Need complete overhaul of these Not enjoyable on a long flight"
Плюсы: "Ended up with 3 seats to myself at night."
Минусы: "Entertainment touch screen difficult to operate. Screen had a blue vertical hue in middle of screen, seat 28H"
Плюсы: "Good service."
Минусы: "Poor choice of entertainment."
Плюсы: "Все отлично, но на дневном рейсе А321, не совсем комфортно."
Минусы: "Мало фильмов и музыки, нет ВиФи. Старые экраны. USB зарядка очень слабая."
Минусы: "Overall excellent"
Плюсы: "Crew, service, price"
Минусы: "Seats are small"
Плюсы: "Food and entertainment"
Минусы: "Chairs a little too small for long flights...."
Плюсы: "I really enjoyed the flight, which was almost 15 hours long. I give an overall 4 star review for this flight. The boarding process was pretty organized (without including the ignorant passengers who can't read their zone numbers, haha) because they called us up group by group, in a speedy process. Even inside, the cabin crew welcomed us aboard and showed us where our seats are. This leads me to my 5-star rating of the service. Very warm, friendly, and generally helpful cabin crew Qatar Airways has. They fulfilled all my needs even if they had to go out of their way. As for entertainment, I was very surprised at how many great movies they have! Especially the new ones! I would not be bored again with this selection. Food was okay to be honest. It was a hot meal that satisfied my hunger and tasted good, but maybe it's just me and airplane food. Doesn't taste right for me. And to be honest, I was cramped. Not even me but many other passengers felt like the seats were too small. Overall, Good experience!"
Минусы: "Extremely small leg pitch"
Плюсы: "Everything!!!! The best airline in the world!"
Плюсы: "A new Dreamliner. Nice! Very good service. Gate personnel were very accommodating. Nice smooth flight. Doha airport was nice and mostly empty. Mediocre selection of restaurants."
Плюсы: "Check-in was a breeze; considering this being an internationaly travel, baggage check-in process was fast and easy. Was in and out in about 5 minutes. Goodie bag was a good idea; the goodie bag contains an eye mask, mini tooth brush, paste, hand cream, etc. These all were great idea and definitely helpful. However this is ruined by the tooth paste. It was a tiny tooth paste, fair enough but the opening is sealed tight w/o a way to easily pry open. This was a total bad idea of packaging. Flight tips were also good idea and informational."
Минусы: "Atlanta to Doha was about 14 hours flight. The seats were cramped and narrow (no side support) Seat cushion has been stripped down to bare minimum, so effectively you may not feel much of a cushion. Cramped legroom Seats felt like junk and I had started having leg cramps after few hours. This so disappointing for a premier airline like Qatar. Overall a very uncomfortable ride."
Плюсы: "Good legroom, friendly crew."
Плюсы: "I received email telling me that my fright was delayed and showed the time they told me to be at KGL airport but when I showed the airline was already left because they was no delayed. I had to book another plane to return to US which cost me $1500. Here is the email Dear Mr Muvunyi Good morning This is to inform you that your flight from Kigali QR1378 is delayed due to operational reasons, please be at Kigali Airport for check in at 4PM and check-in will close at07PM. Best regards Jeanne D’arc Uwitije Reservations & Ticketing Supervisor Tel: (+250) 252553500"
Плюсы: "Doha airport is easy to move through; They put me in an exit row behind a bulkhead has plenty of legroom."
Минусы: "Reading light wasn't aimed properly, and there was nowhere to put anything because of it being an exit row behind a bulkhead. That meant, that I had to hold anything I wanted during take-off, and landing, and the entertainment system had to be stowed during those times as well, so I couldn't even listen to music as the only controls were the touchscreen."
Плюсы: "I had aisle chair on a Moscow to Doha leg"
Минусы: "I asked for aisle seat on all flights. They gave me window seats except Moscow to Doha leg"
Плюсы: "All Qatar employees were friendly and helpful. A great flight!"
Плюсы: "It was excellent."
Минусы: "It was excellent."
Минусы: "Entertainment - screens are not user friendly and bad visibility in day light"
Плюсы: "Extremely like Qatar airways Both ground services and in flight service are excellent"
Минусы: "Nothing . everything was fine."
Минусы: "Norhing really"
Плюсы: "Seats were roomy and leaned back quite comfortably. The gluten free meals I had were fantastic, which I've never said before of an airplane , even regular meals."
Плюсы: "Was not a pleasant flight"
Минусы: "Basic onboard entertainment, even on business!Staff Could be more genuine!They handled the cabin baggage Like potato not helpful."
Плюсы: "The timing was spot on and I had no major issues. The staff was great. They showed that they truly value customer service and were patient"
Минусы: "The song selections were somewhat old and should be looked at."
Плюсы: "The flight service was great. We had a slight delay on the way back to Doha from Heathrow but they made up for it by getting us through security faster so I didn't miss my flight to Tokyo. Overall the timing was excellent and I got home without having to fork out any extra money."
Минусы: "Song selections"
Минусы: "I never made it to the Yerevan to Doha flight, because Qatar Airways did not get me to my destination in time. They had an emergency landing in The Azores, after turbulence and several passengers got injured, when the pilot failed to warn passengers to put on their seat belts and they flew into the air, hitting the ceiling before falling down. One passenger had a heart attack. Once they de-planed us in The Azores, not a single Qatar Airways employee helped us on site anymore. Passengers were left in the hands of hotel and airport staff. There was very little communication with the passengers. A relief flight was supposed to come in 12 hours. It did not come for another 35. After the emergency landing, some passengers noticed that a wing looked defective. The disruption may not have been due only to bad weather, but a defective plane as well."
Плюсы: "Nothing at all"
Минусы: "Poor management didn't provide a hotel for layovers more than 12 hrs"
Плюсы: "Flight attendants were very courteous and attentive. Comfortable seats and smooth flight. Didn't feel that the flight lasted for 16 hours."
Минусы: "Food needs to be asked for rather than offered."
Плюсы: "Schedule of flight"
Минусы: "Space between seats were smaller"
Плюсы: "amazing and the airport is awesome"
Минусы: "Everything!! My seat was not extra wide, it was broke and would not recline...14hr flight!! Entertainment system didn’t work right."
Минусы: "This crew was much better. Smiling, happy and helping."
Плюсы: "Food was good. Flight was very organized."
Плюсы: "Keeping time"
Минусы: "There should be wi=fi."
Плюсы: "Crew was great! For economy class, seat was comfortable."
Минусы: "Nice flight . I felt really comfortable . Emirates is one of my favorite business classes ."
Плюсы: "Crew was super nice and accommodating. Entertainment was the best selection I’ve ever seen."
Минусы: "It was impressive. Can’t yhink of anything."
Плюсы: "Overall flight quality"
Минусы: "Free wifi time can be increased to at least an hour and Food quality can be better"
Плюсы: "As usual Emirates deliver a very good prduct to be relied upon where ever and whenever you travel."
Минусы: "The lunch was not very hot."
Плюсы: "The flight was not packed so I got three seats to myself to sleep. Emirates has a lot of little touches like glow in the dark stars stuck to the cabin roof."
Минусы: "Couldn’t locate the call button for flight attendants and the lines to the bathroom were long."
Плюсы: "The crew was very attentive and patient inspite of the flight being full."
Минусы: "The boarding at DBX was chaotic. It was disorganized and not executed properly - boarding was not done by priority or by zone in the begininng. Unaccompanied minors were boarded at the end, they should have been boarded first and their cabin baggage take care of first. The quality of food is average ... it used to be much better. No alcohol was served in the flight; was not provided even after requesting one; didn't bother to ask again. The choice of movies were limited"
Плюсы: "Crew is friendly, flight was smooth and timely."
Минусы: "Why doesn’t economy class have a passenger lounge for passengers with really long layovers? I had a 15 hour layover and nothing to tide me over during that time. Ridiculous. Every half decent airline out there caters to all classes of passengers. This is an extremely elitist airline. Will definitely try to avoid"
Плюсы: "The large collection of movies and the comfy seats"
Плюсы: "Smooth flight"
Минусы: "The food"
Плюсы: "All of the above"
Минусы: "Nothing that i didn't like"
Плюсы: "The flight on the A3800 was great."
Плюсы: "The ground crew at the Bombay airport was excellent. Specifically, Saurabh, Sharmilee etc. WE really appreciate their wholehearted support for an issue that came up at the airport. Keep up the good work of ground /check in group at Emirates in Bombay."
Минусы: "Почему-то нельзя было отправить багаж с получением в Санкт-Петербурге, надо было получать его в Москве. Хотя на рейсе из Питера в Дубай мы багаж не получали в Москве."
Плюсы: "Food, entertainment choices"
Минусы: "Despite premium price, seat selection was not available unless you pay extra; Family of 4 dispersed and given only middle seats except one aisle seat; But that seat couldn't recline. Complained and asked how A380 seat with 16+ hour flight wasn't reported earlier. Crew admitted there's a log about seat 63C (EK215 DXB-LAX Jan 7) but Airline chose to ignore it! Crew was apologetic but was offering me free drink (almost seemed like bribe). One of the checked bags torn when we collected it at LAX; Overall, pretty bad but most annoying is the fact that they nickel & dime for seat position and lot of families were spread all over (not just mine)."
Плюсы: "one of the best flights I have had going to zanzibar"
Плюсы: "Excellent service by staff.Food is superb. Overall happy experience."
Плюсы: "Service was some what better than in the business class."
Минусы: "I requested special meal when booked my ticket. I was told no vegetarian meal or sea food except for chicken and was given a just a roll and desert. Half an hour later after I finished what was served I was asked if I wanted left over vegitarian dish??????"
Минусы: "Excess baggage kilo rate is much more expensive than most airlines"
Плюсы: "customercare was good. Thank you."
Плюсы: "A380 is a great airplane. More specs for legs. Comfortable seats. Good choice of movies (different languages). Great crew"
Минусы: "Meal was good but I had more from Emirates. It was night flight and light worked within the flight."
Плюсы: "Comfortable seats, awesome entertainment and food!"
Минусы: "Only 7kg for a carry on bag is pretty tight."
Плюсы: "Развлечения и комфортность сидений эконом-класса"
Минусы: "грязные столовые индивидуальные приборы"
Плюсы: "Spacious, great entertainment selection, crew is very attentive"
Минусы: "Not all seats can lean back"
Плюсы: "Excellent selection of entertainment"
Минусы: "They are lied about my hotel I was airport 12 with out room"
Плюсы: "Perfect from A to Z. Special thanks to the hospitality staff .. absolutely amazing service everywhere you go.. everyone is a VIP when you travel on Emirates regardless of your ticket type."
Минусы: "The business lounge was full - couldn't find any place for my kids to sleep .. all rest areas and big sofas were busy. I paid money to get in the lounge because our flight was late and the kids were tired (I was traveling with two kids), but unfortunately I paid a lot of money to get in the lounge but couldn't find them proper resting areas."
Плюсы: "Clean bathrooms, new plane"
Минусы: "Families w/ babies overran the flight with incessant crying, talking, and moving around for the entire 14 hour trip!!! It made for a stressful and uncomfortable journey. Families with babies and young kids should be seated in their own section with some type of sound barrier. The flight attendants did nothing to control these families who took over sections of the plane as if it were their own personal space. I empathize, Im a mother. But have some common courtesy!"
Минусы: "Bumpy landing"
Плюсы: "We love Emarites Airlines Service"
Минусы: "When boardiing at Dubai entry used one gate with steps this was a minor inconvenience wth the friendly helpful assistance of the flight attendants."
Плюсы: "The entertainment system was okay. The cabin crew did the best they could, but did run out of the [honestly very mediocre] food."
Минусы: "Emirates' economy cabin is extremely crowded. The food is mediocre even for airplane food."
Плюсы: "They randomly upgraded to business and it was by far the best long courier flight I've been on."
Плюсы: "Excellent crew and entertainment"
Минусы: "Restrooms needed cleaning And Boarding were unorganized"
Минусы: "Departure was delayed 20 min and luggage 1 waited 1 hour !!!! I missed my next fly . Connection was 2 hours . Bad management in Emirates in Madrid"
Плюсы: "Everyone was very friendly and the meals were more than one would expect (still airplane food though). In flight entertainment was pretty robust and the inflight care packages (sleep mask, toothbrush/paste) were a nice touch. Although my wife and I were jealous of the business class luxury we were very satisfied with our 15 hour flight."
Минусы: "no complaints!"
Плюсы: "Fantastic service all around"
Минусы: "Seat could have a more comfortable bottom and IFE was a bit dated"
Плюсы: "Overall the service and the food provided made for a good flight"
Минусы: "My flight seat assignment was changed without my knowledge"
Плюсы: "The crew and leg room"
Минусы: "Food was very spicy and oily. My 3 year old three up after consuming the fried rice. Boarding was veru chaotic."
Плюсы: "I liked the boarding and most the crew was excellent"
Минусы: "I specified ovo Lacto vegetarian because I eat cheese and diary. I got a stale and very small bread role with strawberry jam, wilted fruit and margarine for the breakfast meal. The non vegetarians got a full plate of croissant, cheese, fruit and jams. When I asked for butter I got no response. I asked three times before I could get some butter as I do not eat margarine. Lunch was wilted and slimy lettuce and tired fruit for dessert. The main meal itself was delicious but I was hungry the whole flight due to the small helping.. Another small but slightly fresher role and margarine again. Next to the non vegetarian meal there was less than half the food. It was very disappointing."
Плюсы: "The quiet flight I've been in , the crew were friendly and helpful"
Минусы: "The standard meal was spicy to me , change the menu with more choices of healthy suitable for flight"
Минусы: "Very old plane with no AC"
Плюсы: "comfortable and new airplane"
Минусы: "Flight attendants were very rude with a very bad attitude and not friendly."
Плюсы: "Everything was great. Crews were nice and helpful. Flight was early which was very helpful. Our luggage # was displayed on our screen efficiently."
Плюсы: "Crew was very courteous and attentive"
Минусы: "More fruits and green (non-starchy) vegetables"
Плюсы: "Seats were comfortable"
Минусы: "Please make an announcement to passengers to not be dismissive if their surroundings. Passenger in front of me was has no regard for people behind him. Kept throwing himself in seat aggressively which cause water/food on trail to fall over. Thanks"
Плюсы: "Never got on the plane due to weather restrictions in the connecting flight prior to this flight. Called SWISS customer service on a Russian line, were told to get a paper from another Russian airport that no flights were leaving the city. Did that. when arrived to Moscow no SWISS customer representatives were at the stations and had to end up buying a completely new ticket to get home."
Минусы: "Have customer service representative available at the airport 24/7 knowing that some people arrive from all parts of the country."
Плюсы: "Crew was great! Food was actually very good! However seats are very tight in the economy class...I’m 5’6” and 130lb and had a hard time during the 10,5h transatlantic flight.."
Минусы: "No complaints about anything but the seats on this particular aircraft: Boeing 777-300ER... very tight!!! Ok for a few hours of flying but not for an 11 hour flight!!!"
Минусы: "The service could have been so much better. Food was not offered according to seating arrangements and so meal choices were not enough"
Плюсы: "The crew was excellent, the food was very good as well as the entertainment"
Плюсы: "Fast boarding"
Минусы: "The food is the worst there is"
Минусы: "To my shock, my boarding pass while scanning to enter the aircraft was rejected with wild flashing red lights saying my trip was cancelled. Someone else was given my emergency row seat, booked and confirmed 24 hours ahead. It was a full flight but I got a middle seat and continued my long journey home from Kenya"
Минусы: "plan was late for any reasons...."
Плюсы: "Crew were good, apart from forgetting at breakfast time that I had ordered gluten free food. Food was OK but not memorable."
Минусы: "Business class is not as roomy as other airlines. My partner had to climb over me to reach the aisle, there is very little storage space and seat size is quite small. Choice of movies is limited."
Минусы: "This is ever the first time we flew with Swiss air and will be the last time. The seats are too tight. If the person in front of you inclined his chair for better comfort, then there is quite challenging for you trying to get out of your seat for washroom etc. The crew services were terrible. Between meals time, there were completely no services such as offering water/drink etc.-did not see a single soul of them, especially on a 9 hours long haul flight! The food was ok. The only thing I like was the chocolate handed out at the end of the journey."
Плюсы: "We did finally take off for our trip and get to our destination. The movies were tremendous help to pass the time. The food was delicious for hungry tired people"
Минусы: "The crews rushed passed you and never offered if you needed further. One cup of soda after all those hours waiting left feeling dehydrated. Crews could have been more accommodating as made me feel like I was inconveniencing them instead of happy to assist me"
Плюсы: "Efficient check-in, boarding and on-board experience. Great seat and entertainment. Food also very decent."
Минусы: "I find Swiss’ pricinh policy for on-board internet totallh ludicrous and an outright insult. Also, I sometimes appreciate a bit more empathy in the way things get announced - no announcement for security video or when they disrupt a movie with their Swiss commercial clips - they just turn it on. Not abtreat experience."
Плюсы: "Fast flight and crew was amazing."
Минусы: "Seats are terrible. Food is just ok, could me better, I remember 2012 when I was flying first time with Swiss (same route), food was excellent and seats were much more comfortable. I’m thinking to get back on Turkish Airlines although the trip is much longer, they are much better in both above mentioned segments."
Плюсы: "From the kind stewards to the easy meal service to my peace of mind, knowing I’ll be well taken care off - SwissAir is the same gem it’s always been."
Плюсы: "I bought 2 tikets from Chicago to oscow and back for me and for my son. I live in USA, son lived in Russia but he received immigration visa and I had plan fly to USA with him. From Chicago I used my ticket and say SWISS staff what my son will have trip only from Moscow. I paid for 2 tickets around $1700. Today when we should have trip back to USA, SWISS company said what ticket for my son do not exsist. And I spent for new ticket 220000 rubles about $3600. Nobody in SWISS company do not said me what my tocket for son canceled. I am shoked !!!"
Плюсы: "Crew was nice."
Минусы: "Cabin is old and needs updating. For the cost of the ticket, I expected better entertainment, more room, and better food."
Плюсы: "Great service and friendly staff! Also great food!"
Минусы: "There's nothing I didn't like :)"
Плюсы: "Crew was great. Flight kept time. Safe trip. Thank you."
Минусы: "The on board duty free did not have ample change, so I had to forfeit $3 in change.. On top of that they secrectly charged $10 extra on my card after my flight! I already got the ticket and paid extra luggage- what is the extra charge for?? The lady at extra luggage tried to overcharge me as well! Had to refer her to your website! I need this excess charges reversed. I demand an explanation!"
Плюсы: "not enough room, everything hastily delivered"
Плюсы: "Got bumped to business class."
Минусы: "What's not to like about that?"
Плюсы: "The food was good and the crew was nice."
Минусы: "No entertainment offered and the seats were cramped."
Плюсы: "Easy, on-time and courteous"
Плюсы: "Not very much. At least the staff was friendly."
Минусы: "It seems like they always sit me next to the bathrooms. If I'm paying that much for a flight, I don't really appreciate having hordes of people lined up for the bathroom, bumping me constantly. I also don't very much like the door constantly opening and closing, due to noise and the obvious smell. Furthermore, I sat next to a family with 2 screaming babies. Overall, 8 hours of agony. Not a good experience at all."
Плюсы: "Staff & service were super nice & friendly. In this day & age that airline travel is getting really hectic, it was a breath of fresh air to see friendly & dedicated staff who clearly enjoy what they are doing."
Минусы: "Can't think of anything"
Плюсы: "Swiss has amazing crew. Incredibly polite and accommodating. Their food (for economy class seat) was very good to excellent. The new Boeing 777 is also a smooth plane to ride."
Минусы: "The boarding process in Zurich was a free for all. There is not a "method" to their boarding (i.e. by row or zone) so all 300 passengers crowded around the gate. We paid $100 for exit seats but the seats were barely wide enough for me...a medium built thin male. Unfortunately this appears to be the trend. Swiss would do well to have a wide economy section."
Плюсы: "Passengers completely ignored the commands of the crew and crew was unable to take control of the crowd (passengers refused to follow crew's multiple demands to sit down during the high turbulence, finally crew gave up to force passengers to take a sit). Several times, standing passengers fell on the sitting ines. When at the end of the flight, the issue was pointed out to the captain and supervising flight attendant, both became aggressively defensive to the point of being rude."
Минусы: "I was chrgwd to check in the only bag. Yhis is unheard of on intl flights"
Плюсы: "Relaxing, good entertainment."
Минусы: "Paid for upgrade seat and did not get the seat. Flight crew polite and professional."
Плюсы: "It was an uneventful trip, which is what you want in a trip by air. Boarding was easy, seats are pretty comfortable, staff friendly and helpful."
Плюсы: "Food and entertainment"
Минусы: "Service was poor - several of the staff seemed to be inexperienced and not very customer service oriented. The boarding process was chaotic at the gate - customs were there to check in but quite a few people were unaware (not many announcements). Also, the Economy boarding process wasn't clear and chaotic (i.e., not by row and you also didn't know when you could board. Also, the person in front of me kept reclining her seat and it went back too far. I didn't want to do the same to the person behind me so it was quite uncomfortable."
Плюсы: "The crew was friendly and very attentive. The food was surprisingly good. I would definitely try to fly SWISS again."
Минусы: "Not a big deal, but I missed the vents above the seats."
Минусы: "Had 1 day for quick trip to London. Two hours through security In Geneva and 4 hours late arrival on Swiss at LHR. I can tell you this, the Geneva Airport and Swiss DO NOT run like Swiss Watches. They both get F's."
Плюсы: "The seats"
Плюсы: "Registration and baggage check was fine, no line to wait im. The flight was moderately full. Good food and beverage service (although Lufthasa is a bit better)."
Минусы: "Zurich airport dining facilities are poor - no choice of warm food and pricey."
Плюсы: "Flight attendants were polite and very nice."
Минусы: "Flight was delayed, as a result i missed the next flight to Washington DC. My whole schedule was messed up as i had to fly through Chicago. My luggage was lost and i only received it 2 days later. Will file the complaint."
Плюсы: "The ambient being so relaxing felt asleep all the way to Zurich."
Плюсы: "Loved the cute attendant we had on flight :)"
Минусы: "Old TV screen and remote"
Минусы: "Didn't find anything."
Плюсы: "Fantastic flight attendants, good food. I felt safe throughout the whole travel."
Плюсы: "Even though the flight was delayed, everything else about it was great! Newer, more comfortable seating than the plane from the US to Europe, excellent food and service, no complaints about the in-air experience."
Минусы: "The flight was delayed most likely because of inefficiencies in the passport check / boarding process, some people got confused, waited in the boarding line, then had to go back in queue in the passport check line. Last person walked into the plane 10 min after the scheduled departure time, as a result the airport delayed our departure by 50 more minutes."
Плюсы: "I loved the timing of my connecting flights. Just enough layover time."
Минусы: "COMFORT: Extremely challenging and expensive to get emergency exit seats (more leg room). For someone who is 6'5" (195cm) traveling can be very challenging in an economy seat."
Плюсы: "I loved the timing of my connecting flights. Just enough layover time."
Минусы: "There is no entertainment on this flight."
Плюсы: "Easy and comfortable. Service was good and with a smile. The planes were clean and arrived on time for my connection."
Минусы: "The WC was so small I could barely even stand in it."
Плюсы: "Lots of snack service and real dinner's! So much yummm"
Минусы: "Boarding was kinda weird and confusing."
Плюсы: "The crew was lovely."
Минусы: "The seats were very cramped."
Минусы: "Aircraft old"
Минусы: "We didn't had entertainment"
Минусы: "I was supposed to put my backpack into "bulky baggage". I couldn't find it. When I got on the flight one of the attendants yelled at me for having my bag. Also the signage was incorrect where we had to go thru with our boarding pass. So I stood in a couple of lines that didn't work."
Для удобства пассажиров авиакомпании, выполняющие рейсы в Японию, изменили условия оказания услуг и ввели дополнительные меры безопасности. Внимание: условия оказания услуг разными компаниями варьируются.
Строгий санитарно-гигиенический контроль
Ежедневная чистка салона, HEPA-фильтры на всех рейсах в Японию
Маски от перевозчика для пассажиров всех рейсов в Японию
Места в середине ряда на рейсах в Японию недоступны
Тесты на антитела, проверка симптомов перед вылетом на рейсах в Японию
Гибкие условия отмены
Посмотрите билеты в Японию с бесплатным изменением бронирования