|июнь||Если вы хотите избежать наплыва туристов, это лучшее время. Плюс цены падают на 4%.|
|июль||Период самого высокого спроса и роста цен, в среднем на 11%.|
Ср. цена билетов туда-обратно
|43 133 ₽||(ср. цена за последние 2 недели)|
Хорошая цена за билет туда-обратно
|151 ₽||или меньше|
В среднем прямой рейс из России в Японию длится 28ч. 13м.. За это время вы покроете 5159 км. Наибольшей популярностью пользуется маршрут Москва - Токио, по которому средняя продолжительность перелета составляет 15ч. 50м.
Самый дешевый билет в Японию из России , найденный нашими пользователями за последние 72 часа, стоил 18 011 ₽. Наибольшей популярностью пользуется маршрут Москва Домодедово – Токио Нарита, а самый бюджетный билет по этому направлению за последние 72 часа стоил 46 644 ₽.
Больше всего рейсов Россия – Япония у авиакомпании Аэрофлот.
По данным поиска KAYAK самым высоким спросом пользуется Токио (78% от объема поиска авиабилетов в Японию). На втором месте — Осака и Саппоро (8% и 5% поисковых запросов). Наши пользователи также часто ищут билеты в г. Окинава, Фукуока и Хиросима (3%, 3% и 3% поисковых запросов).
Прогноз цен KAYAK использует данные за прошлые месяцы, чтобы определить вероятность роста или снижения цен по определенным направлениям в течение 7 дней. Он подскажет вам, стоит ли покупать билет прямо сейчас, или имеет смысл подождать, пока цена снизится.
Оценки на основе отзывов пользователей KAYAK:
Плюсы: "Seat super comfy"
Минусы: "All okay"
Плюсы: "JAL operates with incredible efficiency."
Плюсы: "Boarding very efficient."
Минусы: "The chairs were just a little uncomfortable, too firm, but everything else made up for it."
Плюсы: "Lots of Leg room"
Плюсы: "The crew members polite and nice."
Минусы: "To time the food service more evenly. Left side passengers were served a meal and finished before the right side was served food."
Плюсы: "JAL services on the plane is great. Food is much better than other companies. Ice Cream after dinner is great. Flight attendants are polite and nicer than other companies. Interior of the airplane was newer and comfortable."
Плюсы: "The EMIRATES flight was nice. Japan airlines has good leg room."
Плюсы: "The crew were very friendly."
Минусы: "The entertainment selection is really small."
Минусы: "Air on the plane was stuffy"
Минусы: "Check in and apps stuck in 80'"
Плюсы: "Spacious leg room."
Минусы: "The food is average. Could be much better. Eg, serve eggs like omelette for Breakfast. Only one choice . The other choice could be Jap menu vi differing it’s s Japanese airline. Flew JAL 2 yrs ago too. Food was not good. Also , toilets could be cleaner. There’s always a pungent smell."
Плюсы: "Everything ! Makes me what to travel to Japan more."
Минусы: "I loved it"
Плюсы: "Food was great"
Минусы: "It’s 14h flight. I wanted more water. I had to keep asking but the size was too small... I didn’t want orange or apple juice...."
Плюсы: "The level of care and attention that was given to my comfort during the flight was extraordinary. Also the economy was much better than any economy i've ever come to expect from other airlines."
Минусы: "The boarding I didn't know at first where to go to get to the gate. Having to exit and then re-enter the airport was a pain and further complicated my boarding. But that was not JAL's fault and is on SFO."
Плюсы: "Good service. Flight went off without a problem."
Плюсы: "Check in early and easy.... Bags straight through to Sydney... JAL... What other airlines should aspire to."
Плюсы: "Rebooked me because I went to wrong airport — thanks"
Минусы: "The business meal was just okay this time. Not as good as before."
Плюсы: "I was fed two meals and snacks/drinks in between for a 14 hour flight. Love the little TV in front of the seat and the blanket and pillow. Crew was very sweet. Overall positive and good first international flight. Would choose Japan Airlines again! <3"
Минусы: "Only a little hard to sleep upright in economy class seat. I wasn't able to fall fully asleep."
Плюсы: "Friendly diligent staff"
Минусы: "No announcement to acknowledge the bumpy ride"
Минусы: "No AC"
Плюсы: "Very clean and modern aircraft. Staff were friendly and attentive. They provided directions and a guide for travelers transitioning from domestic to international flights. Strongly recommend Japan Airlines."
Минусы: "Nothing, well done."
Плюсы: "Amazing service and amazing food! For such a long flight I was extremely comfortable! Loved that the crew members kept me informed since I was spotty with Japanese they were very good!"
Минусы: "Can't really say anything bad! It was great!"
Плюсы: "Boarding and crew"
Минусы: "Lost luggage"
Плюсы: "Good quality food. Between-meal snacks. Great selection of media entertainment. Convenient power available at each seat including USB right in front of you. Many handy pockets in front of you for storing various items."
Минусы: "Little surprised that the attendants were a little difficult to understand in English. I imagined their English would be pretty good."
Минусы: "more movie options!"
Минусы: "This is a kayak feedback - I thought I bought a cathay/jal flight. Well I was out of luck when I tried to fix situation. Broker in between introduce by website made it impossible to rebook flight in practice. Those website are very practical to look for flights but unless they give you the company direct you are better off switching to company site and book it there. Broker not equipped to be of any help."
Плюсы: "Экипаж вежливый и приветливый. Пилот очень весёлый."
Минусы: "Около часа стояли в очереди на регистрацию на рейс, выполняемый S7. Нужно большее количество стоек регистрации!"
Плюсы: "Awesome experience, nothing like any other. Will fly again."
Плюсы: "I liked the overall service and professionalism."
Минусы: "The entertainment selection was limited, it was an older system I assume as the screen was not touchscreen."
Плюсы: "Check-in was swift and painless. Crews were pleasant. They gave my daughter a small toy before take off which made her happy. The seat was noticeably wider than any other airline I had taken before."
Минусы: "Food was so so...although my daughter liked her kids meal (tater tots, chicken nuggests, veges, jam sandwitch, fruits, ice cream.)"
Плюсы: "The food was excellent and the stewardesses were extremely attentive and helpful."
Плюсы: "Food served was actually pretty good."
Минусы: "Movie selection, should've had more recent releases instead of flicks from the 90's. Makes for a long flight."
Плюсы: "The flight went well and the 3 meals were interesting. The staff was professional."
Минусы: "It's kinda hard to sleep. Some of the food could taste a bit fresher and less microwaved."
Плюсы: "Nice people, good food"
Минусы: "Old-=fashioned business configuration"
Плюсы: "The food and plum wine. The entertainment packet was nice too!"
Минусы: "The folks coughing on the plane."
Плюсы: "JAL has excellent service. The flight attendants are very responsive and always there to help. The boarding and everything was smooth."
Плюсы: "JAL service is always the best Flight attendance are the always, always, awesome. Seats together were found at checkin"
Минусы: "Movie selection was not so good No Wifi inbound or outbound 777 Almost nonstop babies crying the whole flight Seat selection on the website is not user friendly, and you cannot get seats books until 72 hours before flight and usually 9 out of 10 times I find I cannot find 2 seats together until airport checkin."
Минусы: "Free Wi-Fi would be nice"
Минусы: "Some turbulence awoke us midway through the overnight flight."
Плюсы: "JAL is the best airline I've ever flown."
Минусы: "Food isn't to my liking but was good."
Плюсы: "Crew was very pleasant professional and caring."
Минусы: "Seat bottoms could be more comfortable."
Плюсы: "Great entertainment options. Didn't try the food but I never do. Friendly and helpful staff."
Минусы: "Only 30 people were not priority boarding (including me). Not being Japanese makes you a second class citizen on Japan Airlines."
Плюсы: "Politeness of staff, cleanliness, promptness and efficiency."
Плюсы: "Wonderful crew..nice plane and comfortable seats!"
Минусы: "No inseat power or usb on the monitor"
Плюсы: "Food was good, entertainment was plentiful. One of the best flights I've ever been on."
Минусы: "Not a big deal, but I needed to borrow a pen and the flight staff hardly had any."
Плюсы: "Very polite and fast service, international Languages"
Минусы: "Food was a bit boring and bland, but since it was only from Seoul to Tokyo, it was okay. But I was hoping for Japanese food instead of that Egg dish, the entertainment system needs to be updated since the touch screens had a delay of about 10-15 seconds or didn't even function at all."
Плюсы: "Everything about the flight was good."
Плюсы: "Food was ok"
Минусы: "There should be someone to guide for connecting flights"
Плюсы: "The Q-suite is exceptionally comfortable and the door really does make a difference. I usually have difficulty sleeping but the isolation from aisle traffic and ambient noise reduction was enough to allow some very good sleep. Staff experience was also exceptional - friendly and highly competent, looking to go the extra mile. Food was great and full menu available upon request."
Минусы: "I did not find a gap"
Плюсы: "Crew was nice"
Минусы: "Bassinet seats could be bigger for comfort with an infant."
Минусы: "Wheelchair was booked for me for both flight but i could not get that service. No one available for wheelchair. Very bad service."
Плюсы: "Good flight"
Плюсы: "qatar airways is able to accommodate my low sodium diet"
Минусы: "headphone for entertainment did not work"
Плюсы: "Friendly crew and easy boarding"
Плюсы: "Nothing as such"
Минусы: "Was in 9D both USB power and touch screen not working ."
Минусы: "Delays twice which cost me lots of stress and taxi $"
Минусы: "The flight is too long"
Плюсы: "Летел Бизнес классом, питание, сервис, место все отлично плюс индивидуальный подход к каждому пассажиру."
Минусы: "Все отлично"
Плюсы: "как всегда у Qatar Airways отличный сервис, мягкие взлет и посадка, хорошая система развлечения, за шестичасовой полет два раза покормили. Большое спасибо за такой полет."
Плюсы: "Staff was friendly and helpful, aircrafts were all comfortable, food was incredible. If I could only ever fly one airline again I would pick Qatar!"
Плюсы: "Nice airplane, great crew."
Минусы: "Beef stroganoff was terrible"
Плюсы: "Our flight attendants were all amazing, but especially Joanna!! She was outstanding and went above and beyond to assist us in every way possible!!"
Плюсы: "Excellent entertainment very friendly crew"
Плюсы: "Good food and good hospitality"
Плюсы: "Все отлично, но на дневном рейсе А321, не совсем комфортно."
Минусы: "Мало фильмов и музыки, нет ВиФи. Старые экраны. USB зарядка очень слабая."
Плюсы: "The plane was virtually empty and the service was good."
Минусы: "The plane from Doha to Dar was infinitely less nice than the plane from New York to Doha. It was borderline offensively unequal."
Плюсы: "They do their job well"
Плюсы: "Plane was excellent"
Минусы: "Original schedule was changed from Sunday departure to Saturday without notifying us resulting in a 12 hour stay at Philadelphia and a one day loss of our scheduled trip. So far no explanation from webjet."
Плюсы: "I like how kind and caring the staff .. how they handle people specially on take off and landing they manage to smile and brief people who are first time on plane or not familiar with the rulea and safety precautions on flight"
Минусы: "Its not that i didnt like.. but i would like to have a more .. food servings and more healthy food. But the food is good.."
Плюсы: "very courteous flight crew"
Минусы: "baggage took along time to come business class luggage came after economy"
Минусы: "Boarding at JFK very disorganized. Poor system. No vetting of wheel chair users many fakers."
Минусы: "Extremely small leg pitch"
Минусы: "Cabin was too hot and not enough bathrooms."
Плюсы: "Food is really good and you guys also have options for vegetarian people as well."
Плюсы: "Doha airport is easy to move through; They put me in an exit row behind a bulkhead has plenty of legroom."
Минусы: "Reading light wasn't aimed properly, and there was nowhere to put anything because of it being an exit row behind a bulkhead. That meant, that I had to hold anything I wanted during take-off, and landing, and the entertainment system had to be stowed during those times as well, so I couldn't even listen to music as the only controls were the touchscreen."
Плюсы: "Flight was on time and departed as scheduled. Flight was comfortable and seats were decent. Would have liked a little bigger seats and more legroom in the economy seats"
Минусы: "Food was not up to par and seats could have been a bit bigger for the economy bracket."
Плюсы: "I had aisle chair on a Moscow to Doha leg"
Минусы: "I asked for aisle seat on all flights. They gave me window seats except Moscow to Doha leg"
Плюсы: "Seats are comfortable with plenty of leg space. Aircrafts were clean and tidy. Landing and take off were smoothest I have ever experienced."
Минусы: "Menu choice was very basic and quantity was also poor. Food quality was below par in terms of taste and presentation. In-flight crew was inefficient and flow. Meal trays laid on meal tables for hours after the passengers finished food. Flight attendants literally responded in over 30 min of call. I pressed special meals online before boarding. However, the flight attendants were not sure. They went back to kitchen to verify that and return with the ordered meal."
Плюсы: "Service outstanding"
Плюсы: "Staffs were helpful!"
Минусы: "Food portion can be improved."
Плюсы: "Friendly crew, good entertainment options"
Минусы: "Nearly empty flight and twice got assigned seat in very front with screaming child. Going had to move to nonreclining seat after 1st 12 hour flight. Assigned last seat in plane going even though short layover - had to run after 12 hours on plane since got last bus to terminal and waited, waited, waited for final passengers, not fun. Way back flight changed and no accomodation made (a lounge, room, anything) for 7.5 hour layover "you'll just have to hang in there" in middle of night even though others on my tour with same issue in dubai got a room included. With added stress of going through qatar which i booked because of longer layover so wouldnt miss connection just before political decree announced, i will do anything to avoid qatar again despite the very friendly crew. And having to wrap my camera equipment to check it, get extra insurance, such a pain."
Минусы: "Very uncomfortable seats- Space between seats is very tight"
Минусы: "When I checked my two bags, I was told to pick them up in Doha and recheck them to my final destination at Rwanda. When I arrived in Doha I was told by the transfer desk that I did not need to pick up my bags because they had been checked to my final destination. I even asked them to pull up my flight information and to confirm that, which they did. However, when I arrived in Kigali, Rwanda, my bags were no where to be found. No one has found them yet. I also called Qatar Air before my flight and asked about hotel accommodations for my layover because my layover was from 6:00 pm to 7 am. When I called, I was told that I would be given a complimentary hotel room because of the length of the layover. However, when I arrived I was told that I did not qualify for the hotel accommodation. Then, I was told that a hotel room would cost 250. When i arrived at the hotel, I was told the cheapest was 325."
Минусы: "Food quality - lot's of sugar in child meal. Entertainment system slow. We were forced to move the seats into upright position half an hour before landling on a night flight."
Плюсы: "Flight was on time ."
Минусы: "The seating was not organized when people needed to bored. It was busy and people where rushing to get in the plane ."
Плюсы: "The food you serve is good! We also appreciated the little gray packs of toothbrush, toothpaste, socks, etc. that you shared. The staff is very professional, and we enjoyed our flight,. We enjoyed the "quiet room" in the airport."
Минусы: "I had a little trouble with the dvd monitor."
Плюсы: "Everything was good ... we were on time .. no delay so .. perfect !"
Плюсы: "Truly give star service for business class"
Плюсы: "The crew on the flight was excellent. They'll bring you pretty much anything reasonable you ask for. In flight entertainment options were many. I don't eat a lot of airline food, but the meals exceeded my expectations."
Минусы: "I am quite tall (6'5"/1.92m), the in flight comfort was brutal. It'll take my knees a week or two to forget the constant jamming from the seat in front of me. Otherwise, on boarding was well organized, but very slow. Sound quality on provided headphones was very poor."
Плюсы: "The flight service was great. We had a slight delay on the way back to Doha from Heathrow but they made up for it by getting us through security faster so I didn't miss my flight to Tokyo. Overall the timing was excellent and I got home without having to fork out any extra money."
Минусы: "Song selections"
Плюсы: "Everything was quite nice. The TV screens were working for all the seats! Though I did not give my meal preference earlier, they still accommodated my request. Doha airport is quite nice and modern. Crew was helpful."
Минусы: "I wish Quatar had a direct flight between Chicago and Indian cities such as Delhi and Mumbai. I can understand that Doha is their hub, but such a flights would be really good for me as I always want to reduce my layovers. (I noticed that most travelers in my Delhi to Doha and Doha to Chicago flights were Indians, hence my request makes sense.)"
Плюсы: "Timing n service n crew r nice n friendly"
Минусы: "Older airplane"
Плюсы: "The food on the way back to the United States was excellent. The flight attendants were very friendly and helpful."
Минусы: "The good on the way to Cape Town was deplorable. Some of the seat back entertainment centers were malfunctioning while trying to watch movies. They would stop and move forward of their own accord."
Плюсы: "Очень хорошая команда, вкусно кормят, много поят, обновили кресла на борту 777 - сидеть стало приятнее"
Минусы: "Второй рацион очень скудный - всего пирожок и маффин. К остальному нареканий нет."
Плюсы: "Crew was very courteous and attentive"
Минусы: "More fruits and green (non-starchy) vegetables"
Плюсы: "Never got on the plane due to weather restrictions in the connecting flight prior to this flight. Called SWISS customer service on a Russian line, were told to get a paper from another Russian airport that no flights were leaving the city. Did that. when arrived to Moscow no SWISS customer representatives were at the stations and had to end up buying a completely new ticket to get home."
Минусы: "Have customer service representative available at the airport 24/7 knowing that some people arrive from all parts of the country."
Плюсы: "Customer service"
Плюсы: "Good crew, food was good for airline food. Entertainment offerings were good."
Минусы: "Too many seats, 3-4-3 configuration means not even enough room to walk down aisle without bumping people in their narrow seats."
Плюсы: "Liked the time of the flight."
Минусы: "It left late."
Плюсы: "The crew was quite pleasant and friendly - very accomodating"
Минусы: "Entertainment system is outdated, the food was only passable. The chocolate was nice"
Плюсы: "Food, crew"
Минусы: "Comfort seats"
Плюсы: "Nothing, flight was cancelled after I electronically checked in"
Минусы: "Flight was cancelled"
Плюсы: "good availability of food"
Минусы: "seats did not have much space at all. Legs constantly squished and there was no room to move them the whole trip. not much movie selection available."
Плюсы: "Good, in-flight entertainment"
Минусы: "There must be a way for crew to intervene and help parents with screaming infants or disruptive children. The flight noise/comfort was miserable"
Плюсы: "Crew very courteous as usual"
Минусы: "Lately all Swiss flights I have taken are late. This last one was 1 hour late. No more sandwich is offered, or even chips or peanuts. The only drink available for free was a glass of water! Not even a small bottle!! Bye bye Swiss service!"
Плюсы: "Good on board service"
Минусы: "Again delayed"
Плюсы: "The breakfast quiche was a pleasant surprise. Crew was very welcoming and professional."
Минусы: "I was surprised to be charged for 1 piece of checked baggage. I was never informed I would be required to pay for 1 piece of checked baggage. I would have paid ahead of time, had I known. I tried to check-in online but was denied access to my ticket because Swiss Air thought I might be a robot. I kept following instructions for positive access but after about 10 attempts I quit. Very irritating!"
Плюсы: "My own seat had ample legroom, good crew."
Минусы: "Faulty headphone jack and person who kneed me in the back whenever I recline my seat. 8 kilo limit on carry-on luggage."
Плюсы: "Cabin crew were friendly, efficient, courteous Refreshments generous and excellent. Good movies."
Минусы: "Rather than boarding economy passengers by row number, there is a free-for-all at the gate, and tedious blockage in the aisles as passengers wait for others to place carry-on luggage. More leg-room than United, but still a bit crowded for tall people. VERY BAD DESIGN of arm-rests, which do not go up all the way into the seat but instead jut out at an angle."
Плюсы: "On time and standard service."
Плюсы: "Four economy short-hauls in two days: That extra tad legroom (A321, A320, CS100) Planes are very clean Good quality snacks Great staff"
Плюсы: "From the kind stewards to the easy meal service to my peace of mind, knowing I’ll be well taken care off - SwissAir is the same gem it’s always been."
Плюсы: "I bought 2 tikets from Chicago to oscow and back for me and for my son. I live in USA, son lived in Russia but he received immigration visa and I had plan fly to USA with him. From Chicago I used my ticket and say SWISS staff what my son will have trip only from Moscow. I paid for 2 tickets around $1700. Today when we should have trip back to USA, SWISS company said what ticket for my son do not exsist. And I spent for new ticket 220000 rubles about $3600. Nobody in SWISS company do not said me what my tocket for son canceled. I am shoked !!!"
Плюсы: "Flight was good"
Минусы: "There was a one hour wait to get through passport control and go to the gate beyond the security check point."
Плюсы: "Crew was nice."
Минусы: "Cabin is old and needs updating. For the cost of the ticket, I expected better entertainment, more room, and better food."
Плюсы: "Flight attendants helpful, efficient, food was good. Leg room more than adequate."
Минусы: "Staff at the airport were great. Once you get on the plane, where the Swiss are, it was awful. I can't believe that an airline from Switzerland knows less about the customer service than Serbs."
Минусы: "The flight was 1:20 hours delay so it arrived at midnight to Vienna. Even they refused to accept all the cabin bags on board. Very disspointed with Swiss. I’m flying twice time a week and I never experience so frustating experience like Swiss Air"
Плюсы: "Everything is great when flying Swiss. From online checkin to boarding and throughout the flight. Thumbs up to Swiss. Simply a delight."
Минусы: "Did not get to make this flight either. Horrible."
Плюсы: "Staff was very courteous; they fed us well"
Плюсы: "Passengers completely ignored the commands of the crew and crew was unable to take control of the crowd (passengers refused to follow crew's multiple demands to sit down during the high turbulence, finally crew gave up to force passengers to take a sit). Several times, standing passengers fell on the sitting ines. When at the end of the flight, the issue was pointed out to the captain and supervising flight attendant, both became aggressively defensive to the point of being rude."
Минусы: "I was chrgwd to check in the only bag. Yhis is unheard of on intl flights"
Плюсы: "Professional, courteous, friendly, timely service."
Минусы: "Did not have to do with the airline itself, there were many many families with many, many screaming babies the entire flight."
Плюсы: "crew very friendly.food excellent- thai curry vegetables, snacks. the flight arrived ahead of schedule despite slight delay. I appreciated that this was Swiss operated so no charge for skis, boots and poles."
Минусы: "Not sure why loading is not by aisles, seems not that efficient"
Плюсы: "Registration and baggage check was fine, no line to wait im. The flight was moderately full. Good food and beverage service (although Lufthasa is a bit better)."
Минусы: "Zurich airport dining facilities are poor - no choice of warm food and pricey."
Плюсы: "The flight attendants were perfect and very professional. I had a toothache on both flights back and forth. And on both flights, the crew members were always keeping an eye on me. Thanks so much. And also the pilots did an amazing job on making the flight as smooth as possible, love the 777! Thank you Swiss. I'm flying again to Athens this summer, I'm going with Swiss :)"
Плюсы: "All good"
Плюсы: "Flight attendants were polite and very nice."
Минусы: "Flight was delayed, as a result i missed the next flight to Washington DC. My whole schedule was messed up as i had to fly through Chicago. My luggage was lost and i only received it 2 days later. Will file the complaint."
Плюсы: "Loved the cute attendant we had on flight :)"
Минусы: "Old TV screen and remote"
Плюсы: "The crew (and food to a certain degree) are the only things at the moment that represent a bright side of Swiss Airlines."
Минусы: "I have flown with Swiss several times. Every single time, I had to run in between my gates to make it to the connecting flight. And in the process of the turmoil and stress of rushing, I have witnessed airport people being extremely rude with passengers who were not at fault that their original flight was late and were merely trying to make it on time. Correspondingly, every single time I flew with Swiss, I never knew whether or not I will get my luggages. Simply put, your organization is poor and your flights are unfailingly late!!"
Минусы: "Sound for on-screen entertainment not working. It was static-y all the time and completely cut out the rest of the time. I made various attempts to solve the problem, switching headphones, switching to my own headphones (which can't really be done because they have a two-prong jack and personal headphones are always one). I tried watching different movies, programs, music...it wasn't the material I was watching that was the problem. I asked the flight attendant to reset my console. That didn't work either. I just ended up reading my book the entire 9 hour trip."
Плюсы: "Upgraded to business class. Very professional and attentive crew."
Плюсы: "Good service from attendants."
Минусы: "Not enough leg room. Uncomfortably cramped. Very cold plane. Would have preferred an actual Swiss meal."
Плюсы: "Flight crew and gate agents were amazing"
Минусы: "Boarding was late and we were asked to stand in line down the hallway for an extended period of time Movie selection small"
Плюсы: "Friendly service"
Минусы: "Aircraft old"
Минусы: "Didn't have good selection of drink. Very tight seats never came by to pick up or ask if needed anything. Only saw them went serving dinner. I will never fly swiss air again."
Плюсы: "on time flight; friendly staff"
Минусы: "a little warm before takeoff; I did online check-in and I did not get the SMS with the link to download boarding pass; tried twice and didn't work; I've got in on email as luckily I had access to an wifi"
Минусы: "seat size and comfort. Had metal nox take good part of my footroom. small aisle. Food lousy."
Минусы: "The TV wasn't working and the crew I asked for help didn't do anything about it"
Плюсы: "crew was good seating was horrible"
Минусы: "Too tight seat AND food service was terrible (ONE PERSON SERVING LOT OF PESSENGER)"
Плюсы: "Everything was good"
Плюсы: "The food"
Минусы: "My seat wasn't working properly and wasn't comfortable."
Плюсы: "Better seats clean bathroom"
Плюсы: "Entertainment options were excellent. A lot to choose from. Provided small travel bag for the flight. Airplane was clean They offered for the first drink a homemade lemon with fresh mint which was wonderful. Will definitely fly them again. Great price"
Минусы: "Low sodium meal was not tasty. Could not finish it due to lack texture."
Плюсы: "Great movie selection during the flight. Most of the food was decent."
Минусы: "The boarding process was a pain in the butt. Even though my boyfriend and I did a pre- check-in online the day before. We still had to wait over an hour to check our one piece of luggage and wait to be checked in and get the boarding pass. Even though the site says we have the option to print out the boarding pass or show the code on our phone, we still had to deal with all the hassle. The plane was smelly until we were about to take off. The first meal on our way back from Istanbul was awful. The omelette was greasy, overly cheesy and bland. Same goes for the spinach pastry in the same tray. On the flights to Cairo, there was not enough drinks served. I only had one beverage offered to me. I was bypassed when they were serving the coffee/ tea. Also, the timeliness with serving drink was bad... I waited about 4 hours before getting my first beverage on the flight home."
Плюсы: "эта вам не бюджетные душегубки. И покормят, и места для ног побольше ..."
Минусы: "Побалтывало, но притензии к погоде :)"
Плюсы: "Все отлично."
Минусы: "They changed my seat at the gate, will be filing a claim to Turkish airlines."
Плюсы: "Food was good. Able to get lots of water. Wide variety of movies/TV shows. Was happy with the service overall. Would compare them to Delta for international flights."
Минусы: "Announcements weren't always clear but didn't really matter."
Плюсы: "THE CREW WAS VERY EFFICIENT AND COURTEOUS, EXCELLENT ENTERTAINMENT."
Минусы: "RAN OUT OF MAIN DISH (ATLEAST ONE)"
Минусы: "Missed this flight due a layover and had to wait in the airport overnight."
Плюсы: "Еда, как всегда супер"
Минусы: "1. Было очень холодно 2. Платные места повышенной комфортности, оказались некомфортными, потому что всё время туда сюда ходил экипаж и невозможно было спать."
Плюсы: "Все отлично!!"
Минусы: "Питание - ешь чего дадут. И нне вкусно."
Плюсы: "Plane was clean and food great !!!"
Минусы: "В связи с задержкой в аэропорту вылета мы не успели на пересадочный рейс. Авиакомпания предложила места в самом конце самолета на рейс через 9 часов. Ни upgrade, ни нормального размещения, только скудные ваучеры на питание. Замечу что задержка рейса целиком и полностью была на совести авиакомпании."
Плюсы: "Очень комфортное размещение - расстояние между креслами на порядок лучше, чем у аэрофлота. Питание понравилось - вкусно и большой выбор напитков - даже домашний лимонад предлагали (!) Я сидел рядом с отсеком проводников - когда кофе заваривали - аромат потрясающий по салону поплыл. Для самолетной кухни очень достойно. Видеосистема отличная - экран крупный, изображение качественное, наушники удобные. Фильмы, правда, только на турецком и английском. Посадка в Тайване была очень мягкая."
Минусы: "Полет долгий и, видимо, проводники подустали. Напитками, не очень часто баловали. Придираюсь :)"
Плюсы: "рейс задержали на 20 мин, но в Стамбул прибыли по расписанию. Удобно сидеть, отличное питание, приветливые бортпроводницы."
Минусы: "все было хорошо"
Плюсы: "Кормят неплохо, как для самолета. Хороший выбор напитков. Чай заварен по-турецки, а не из пакетиков. И самолеты у них все достаточно новые. С развлекательным центром на каждом сиденье. Фильмы, музыка, игры. Но русский язык только в меню :) Фильмы все на турецком и английском."
Минусы: "Гейты 300-312, с которых идет посадка на Тбилиси – как колхозное поле. Просто все и всё на куче: очереди на посадку в перемешку с креслами для ожидания, магазинами. Внятных проходов просто нет. При этом 200-е и 700-е гейты у них очень удобно оборудованы. По расписанию посадка не началась. Вместо начала посадки один из сотрудников начал ходить среди толпы пассажиров и сверять паспорта с посадочными. Если все ок, то ставил штампик на посадочный. Приятно, конечно, что позаботились об экономии времени на проверку. Но организация процесса шокирует :) В самолете поддерживали температуру холодильника. Попросил стюардессу добавить тепла - покивала и поулыбалась, но теплее не стало. Реально пришлось в верхней одежде сидеть."
Минусы: "В салоне была жара, градусов 28. При этом рейс полностью загружен. Легко представить набор запахов через полчаса. На следующем рейсе это компенсировали - летели как в холодильнике :)"
Плюсы: "Great flight"
Плюсы: "They crew were very pleasant and polite. It was one of best flights I have had internationally"
Минусы: "The heavy turbulence but, that's beyond their control"
Плюсы: "Все организованно на хорошем уровне, без задержек, хорошее питание, дружелюбный и отзывчивый персонал."
Плюсы: "Рейс был без задержек, самолет не самый новый, но все понравилось. Питание отличное."
Минусы: "Бортпроводники были не оч. улыбчивыми, но хамства не было"
Минусы: "long boarding"
Плюсы: "All the staff was polit"
Плюсы: "good food, enough leg room"
Плюсы: "Service was excellent Food was delicious..."
Минусы: "Everything was perfect..."
Плюсы: "(see above)"
Минусы: "(see above)"
Минусы: "Absolutely packed flight with little to no space for leg room. Flight was unconfortanle for such long duration of time."
Плюсы: "I liked nothing about my flight."
Минусы: "It was extremely hot on a 10-hour flight. Crew was not friendly, almost rude. Seat space was VERY tight."
Минусы: "Inability to get a full can of soda and beverages with ice, Wild kids who ran amuck in the cabins, insonsistent ventilation it was hot one minte freezing the next."
Плюсы: "Customer service was great. I love the food and also free tv and movies. Excellent in all ways !"
Плюсы: "The actually flight was great- food and crew were very good and professional."
Минусы: "Turkish airlines in Istanbul this last trip was the most disorganized and rudest I've yet to experience. They were incredibly disorganized and unhelpful. It was 5am with hoards of people waiting just to go through a tiny security because they closed the entrance for international transfers. No lines and direction whatsoever. It took two hours just to go through simple sercurity. My flight gate, number, and info to Boston was not even posted on the departure screen so I almost missed my flight- I had to go multiple times across the airport to find anyone to ask. The employees were rude and unhelpful. They did not assist or direct anyone or any of the chaos and they were slow and lacked any understanding to people whose flight was ten minutes till take off. Really unimpressed and highly considering avoiding taking them again to the Middle East in the future."
Плюсы: "It was the best Lounge in the world. Everyone was so nice--no attitude. Great variety of food. Also I had to use wheelchair servise. Soooooooooooo nice. The attendants on flight were so caring & loving even if our business class was filled to a capacity."
Плюсы: "Our flight attendant were very nice, efficient, and on top of everything."
Минусы: "it was such a good experience. I liked everything"
Плюсы: "Nothing.... except the movies"
Минусы: "Everything....food and service. The airlines also Lost our bags...and till today cannot trace or find it. Went on a cruise with 2 pairs of clothes. How does an airline give a bag tag to a passenger without putting it in the bag???? 12 days and no bags.... terrible call center service too no help at all."
Плюсы: "Great entertainment, headphones, booze and food"
Плюсы: "Smaller aircraft but better seats, comfortable"
Минусы: "The air conditioner stopped working it was in incredibly hot on the aircraft cabin"
Минусы: "Flight attendants are not very nice. Food got much worse compare to previous years Boarding was very long because of the crazy check"
Плюсы: "Pretty much everything except for the fact that they have no entertainment in Russian"
Плюсы: "best in all regards"
Плюсы: "Plenty of legroom Friendly staff Excellent food Seat was comfortable with plenty of leg room"
Минусы: "Even though Turkish has a clearly outlined boarding process on their boarding passes, boarding announcements were so unclear that boarding was just mass chaos"
Плюсы: "Отличный экипаж!)"
Плюсы: "Everything is well organized, crew members were great."
Минусы: "Aircraft A330-300 sucks. It is SLOW! Boeng-777 did Moscow-Houston flight in 10 hours, but this A330 flew from Frankfurt to Atlanta in the same time. Shelves for baggage are small - it is not enough room for all passenger bags. Entertainment can be better. Food... It could be SIGNIFICANTLY better! Or just do not serve it et al. If I could I would not buy it."
Минусы: "Need longer transfer time in Frankfurt airport. They use buses to airplanes and that eats up time. Also, passport control line can be long. Fights to and fro gave us barely enough time and we were last ones to board"
Минусы: "Space is too limited even for the a small built body."
Минусы: "Delay was 4 hours. All time we spent in aircraft"
Плюсы: "I just loved the friendliness of the crew. Way to go Lufthansa"
Минусы: "Not sure about the seats but they could use some cushion."
Плюсы: "Lufthansa как всегда на высоте, вежливый персонал как при регистрации и посадке, так и в самом самолете. Прекрасное питание, подарки детям при посадке в самолет."
Минусы: "Not sure about booking with flyus. Com- next time I will prefer not to use Kayak if flight is booked through flyus.com"
Плюсы: "So very comfortable with lots of room. The mattress pads for the seats were a nice touch."
Минусы: "Food was mediocre."
Плюсы: "there is a big amount of space between the rows making sitting very comfortable"
Минусы: "lack of ventilation above the heads"
Плюсы: "Smooth flight except for tasteless special meal"
Плюсы: "Nice crew"
Минусы: "Not enough space to store at feet. Food was terrible - hot pockets - disgusting. Mystery beef stroganoff. Rude passengers pushing seats all the way back."
Плюсы: "On time, easy boarding, nice crew"
Минусы: "Seats were hard as rocks, I was squirming within the first hour. No entertainment."
Плюсы: "great service and entertainment throughout the flight. great airport and lots of amenities to enjoy while on our layover."
Минусы: "boarding economy all at once created two long lines and some confusion"
Минусы: "Crew doesn't care, do absolute minimum Not helping with luggage, smiling and ignoring Not enough to drinks When the drink cart passed our row I pushed Call crew button No one even came!! When I asked for a diet coke stewardess showed me leftovers of sprite probably fished out of the garbage and said that's all they have left Really?! Not to mention that I have paid extra for choosing my sit and ended up sitting in the back in the worst sit with least possible legroom Thank you Lufthansa"
Плюсы: "Nicest guy at the check- in in Moscow OK boarding"
Минусы: "Apart from the fact that this flight never goes to the gate and its always a bus that gets you there? This time they decided to check our passports and since we are not at the gate like normal people it has to be on the plane So you can imagine how slow it went I had a connecting flight... Luckily this time customs check up was very quiet"
Минусы: "всегда раздражает процедура посадки, потому что невоспитанные люди лезут вперед В этот раз сотрудники попытались немного распределить пассажиров перед посадкой, чтобы был порядок За что им огромная благодарность. Наверно же есть какая то система типа раздельных очередей под плакатами с названиями рядов или еще что то.. ну иначе прям очень неприятная процедура посадки. Или посадка по очереди с кона самолета. Сами представляете, что это - зависнуть в проходе в ожидании нерасторопного пассажира, который не спеша запихивает багаж и достает свои вещи - все стоят, ждут пока он усядется... А вообще спасибо: летать, как правило приятно А! Франкфурт- Москва не очень приятно стюардессы , в отличие от Орландо-Франкфурт , прям не очень."
Минусы: "Business class - not enough Space for legs. Took hand lagage during boarding for check in , because of the weight. Rules are Rules, but for business class can give some tolerance. Near to my seat two suitcases were put on the floor..."
Плюсы: "Best short/medium-haul economy breakfast I've had in a while. Flight was empty, so there was space to stretch out. Watch out for the seat maps – they seem to reconfigure the J/Y balance on this flight frequently, so your seat assignment may change. Such a lovely crew"
Минусы: "Moscow passengers were awful as always. Arrival/transit at Frankfurt is a nightmare if you need to be somewhere quick – just walking and riding transit took 30 min. of my two hours."
Минусы: "К сожалению, оба раза, когда самолет вылетал из Франкфурта. вылет задерживался на значительное время: на 2 часа вылет Франкфурт-Лос-Анджелес 22.12.2017 и на 40 минут задержался вылет рейса Франкурт-СПб 13.01.2018"
Плюсы: "Short and comfortable flight"
Минусы: "No problems average flight slight delays."
Плюсы: "Хороший сервис во время полета"
Минусы: "Плохая организация регистрации на рейс ( и это при электронной регистрации). Хамство сотрудников в аэропорту Денвера. Потеря багажа. Задержка вылета на 3 часа"
Плюсы: "Обслуживание в самолете - хорошее. Профессиональные стюарды. Все время улыбаются, доброжелательно отвечают на все вопросы. Питание в 10 часовом рейсе было замечательным. все быстро раздавали и убирали. Еда была вкусной. Пилоты тоже очень профессиональные рейс прошел без толчков. спокойно . Спать было комфортно. Никаких очередей в туалет не было. В самолете все было замечательно."
Минусы: "Сотрудники в аэропортах. На регистрацию в аэропорт Денвера мы приехали за три часа. На паспортный контроль попали за 30 минут!!!! Очередь огромная, сотрудники бегают от стойки к стойке. Разговаривают очень грубо, что само по себе для Америки непривычно. Одного пассажира обслуживают в среднем 20 минут(!!!) То забирают багаж, то возвращают багаж - отвлекаются на возврат сразу все. Рейс задержали на полтора часа. Об этом мы узнали на стойке регистрации. На стыковочный рейс мы опоздали, поэтому попросили сотрудников сразу определить наши дальнейшие действия. Парень на стойке очень в грубой форме сказал - прилетите в Мюнхен, там подойдете в сервис. Когда прилетели в Мюнхен оказалось, что сервис не работает. Бегали по всему аэропорту. Потом подождали на одном из рейсов Люфтганзы не закончилась регистрация. Попросили сотрудника ( по английски не говорит, только по немецки!!!!) решить наш вопрос. Она с кем-то созвонилась нас отправили на другой рейс в другой терминал на поезде и автобусе (Просили ведь сопровождение в Денвере- нам грубо отказали). В итоге багаж - потеряли. Отправили во Франкфурт вместо Москвы!!! Багаж ждали три дня."
Плюсы: "Good flight crew, professional, glad I arrived on time"
Плюсы: "Every thing except food. Could be better"
Минусы: "Less space in the seats than there used to be."
Плюсы: "Crew was pleasant and helpful, even once we had a long delay"
Минусы: "The cabin was very tight and the seats were very uncomfortable"
Плюсы: "Round trips from FRA to DME were great. Round trip from SFO to FRA was okay. It's time for United Airlines upgrade planes."
Минусы: "United Airlines needs to upgrade its planes."
Плюсы: "Seat and service on board"
Минусы: "It was difficult to watch the movies. Some of them were stuck and couldn't be played. Only after a while they "unlocked"."
Плюсы: "Вкусно кормили."
Минусы: "Рейс задержали почти на час. Медленное обслуживание, трудно попасть в единственный туалет в конце самолёта."
Плюсы: "В целом все очень понравилось."
Минусы: "Не очень удобные кресла в эконом классе, слишком близко друг к другу, глаза близко к экрану и голова почему-то неестественно наклоняется вперёд."
Минусы: "Not enough room. Aisle seat was too narrow and short."
Плюсы: "It's terrible more than 3 hrs delay!!! They should. Ompensate for my parking and extra food for the person picking us up they had to wait met than 3 hrs!!!"
Минусы: "It's terrible more than 3 hrs delay!!! They should. Ompensate for my parking and extra food for the person picking us up they had to wait met than 3 hrs!!!"
Минусы: "The head flight attendant was very brusque with clients/passengers - demanding we hand back trays in a certain way, demanding people do not get up and stand during a 3 hour flight. At one point she rushed along the aisle to the front of the plain, bumping and hurting my shoulder, but did not bother to apologize. In front of me, was a mother with a child with special needs. The mother had to stand up for some time to have the child curl up and lie in a comfortable position - the attendant rudely commanded her to sit down and strap the child to the seat, instead of finding out how they could help. She could have achieved it with a better attitude and choice of words. The crew did not bother beyond the bare minimum - it was painful to observe."
Плюсы: "Good plane"
Минусы: "No entertainment on board of the aircraft"
Плюсы: "Clean plane, decent entertainment options"
Минусы: "food was way below the usual Lufthansa standard had a 1.5 hour delay although it wasn't the Lufthansa fault"
Плюсы: "Free wine; flight was on time; movie and TV shows are good; crew gives out water constantly. I prefer Lufthansa over any other airline."
Минусы: "I do not like the big metal boxes that take away your leg room."
Плюсы: "Helpfulness of crew."
Плюсы: "The crew was friendly. I did not need to wait in line too much for use of restroom. The flight was on time."
Плюсы: "Extremely polite and courteous."
Плюсы: "Service was excellent. ."
Плюсы: "Moscow to Munich then Paris were good flights. When weather in Munich delayed our return take-off from Paris, the crew did their best to communicate. Upon arrival a Luft employee was at the gate to escort 11 of us to our connecting flight to Moscow. She took us to a special window for passport check, then our own train car to the other terminal. Bravo! Other airlines leave one to navigate alone. Thankyou Lufthansa. Food was decent on both flights in this day of many 'No food' local flights."
Минусы: "Zip. All was good for these well seasoned travelers. We appreciate the extra attention."
Плюсы: "Boarding was okay, we still had the rush towards the beginning and the concern is always finding overhead space"
Минусы: "Apparently if you're not awake when they ask you your choice, and it comes time to pass out food and you're awake... You don't get any. Really horrible. Food being handed out, you're hungry and not even an offer. They simply skip you."
Плюсы: "Very friendly personal, good food and drinks."
Плюсы: "Ouldn't have been better Good choice of movies Food was fine"
Плюсы: "GREAT BEER EXCELLENT AIRLINE!"
Плюсы: "Crew was very good. Pilots, definitely, were high level professionals."
Минусы: "My reservation was cancelled - I found it at DME.. An email, which Lufthansa Moscow promised to send me, had never come. My carry on, while weighted 7 kg, and was, I believe of standard size was not approved. Again, there was an unnecessary on my mind, second TSA-like check at FRA. Lufthansa could just bring me by bus to the departure gates. I believe that police officers with openly carried machine guns INSIDE of TSA secured zone at FRA is too much (though I am not a law enforcement person)."
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