Строгий санитарно-гигиенический контроль
Ежедневная чистка салона, HEPA-фильтры на всех рейсах в Сербию
Ср. цена – туда и обратно
|22 072 ₽|
Недорого – туда и обратно
|14 188 ₽|
Недорого – туда
|7 394 ₽|
Авиакомпании Air Serbia и Аэрофлот сейчас не взимают неустойку за изменение и отмену бронирования авиабилетов в Сербию. Обязательно проверьте точные условия оказания услуг на сайте поставщика.
В среднем прямой рейс из России в Сербию длится 15ч. 58м.. За это время вы покроете 2659 км. Наибольшей популярностью пользуется маршрут Москва - Белград, по которому средняя продолжительность перелета составляет 2ч. 55м.
Самый дешевый билет в Сербию из России в один конец, найденный нашими пользователями за последние 72 часа, стоил 3 697 ₽, а туда-обратно — 12 039 ₽. Наибольшей популярностью пользуется маршрут Москва Шереметьево – Белград, а самый бюджетный билет туда-обратно по этому направлению за последние 72 часа стоил 13 019 ₽.
Больше всего рейсов из России в Сербию выполняют авиакомпании Air Serbia и Аэрофлот.
Прогноз цен KAYAK использует данные за прошлые месяцы, чтобы определить вероятность роста или снижения цен по определенным направлениям в течение 7 дней. Он подскажет вам, стоит ли покупать билет прямо сейчас, или имеет смысл подождать, пока цена снизится.
Оценки на основе отзывов пользователей KAYAK:
Плюсы: "Crew was very courteous and attentive"
Минусы: "More fruits and green (non-starchy) vegetables"
Плюсы: "Never got on the plane due to weather restrictions in the connecting flight prior to this flight. Called SWISS customer service on a Russian line, were told to get a paper from another Russian airport that no flights were leaving the city. Did that. when arrived to Moscow no SWISS customer representatives were at the stations and had to end up buying a completely new ticket to get home."
Минусы: "Have customer service representative available at the airport 24/7 knowing that some people arrive from all parts of the country."
Плюсы: "I was fortunate the person in front didn’t lean back"
Минусы: "On Swiss website I added Rehe preference for a lactose free meal — but none were on the plane. The economy seats are close enough together I needed to hold my book to the side to read."
Минусы: "Only two options for dinner is very few options."
Минусы: "The seat bottom was very uncomfortable and made my bum sore the rest of the day."
Минусы: "Poor desk service Food at breakfast A joke"
Плюсы: "This was a very short flight. They gave you a great little snack and drink. Was a very smooth flight and the crew were very friendly and welcoming."
Минусы: "Could not check in online because the system was down."
Плюсы: "TV screens and movies. Food was great."
Минусы: "I purchased ticket for my mom with one stop and they cancel that flight and gave her alternative flight with 2 stops.Not cool since my mom is olderly woman and not able to change so many air crafts."
Плюсы: "The buttered pretzel was nice, and different."
Минусы: "The plane seats are closely spaced. I'm not heavy but am tall, so the row spacing isn't the best. The cattle call boarding is not desirable. Would prefer zone boarding."
Плюсы: "Swiss is the best"
Минусы: "It was a 2 hour 40 minute flight. No entertainment."
Плюсы: "The new plane with private screens"
Плюсы: "All good with this 1:20 min flight."
Минусы: "Everything was good. Seats much better and bigger comparing with international flight what should have been opposite - on longer flight - more comfortable seats than for the five times shorter flight."
Плюсы: "staff was very nice"
Плюсы: "From the kind stewards to the easy meal service to my peace of mind, knowing I’ll be well taken care off - SwissAir is the same gem it’s always been."
Минусы: "I am a frequent flyer from HK to Western Europe and it’s a problem transversal to the majority of the airlines. Service quality drops significantly when coming to Asia. Flights to Europe provide exceptional service."
Плюсы: "I bought 2 tikets from Chicago to oscow and back for me and for my son. I live in USA, son lived in Russia but he received immigration visa and I had plan fly to USA with him. From Chicago I used my ticket and say SWISS staff what my son will have trip only from Moscow. I paid for 2 tickets around $1700. Today when we should have trip back to USA, SWISS company said what ticket for my son do not exsist. And I spent for new ticket 220000 rubles about $3600. Nobody in SWISS company do not said me what my tocket for son canceled. I am shoked !!!"
Плюсы: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. Now they told me that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."
Минусы: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. Now they told me that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."
Минусы: "space at my feet!"
Плюсы: "Kindness, courtesy and smiles"
Минусы: "nothing in particular"
Плюсы: "Swift ride - no frills- the chocolate square was delicious."
Минусы: "Getting off directly onto the tarmac with no gate access- glad it wasn't raining!"
Минусы: "4-hour delay, followed by announcement of boarding gate, but nobody at security, necessitating weary travelers needing to leave the boarding area to go back out and through security again. On board, I was very uncomfortable, but responsibility primarily not the airlines, but due to seat mate. However, there was a chill wind blowing directly on my face for two hours."
Плюсы: "Food a, entertainment and crew were really good!"
Минусы: "Boarding was chaose and seats were tight."
Плюсы: "I was concerned the connections would be too tight but it worked out great!"
Плюсы: "Passengers completely ignored the commands of the crew and crew was unable to take control of the crowd (passengers refused to follow crew's multiple demands to sit down during the high turbulence, finally crew gave up to force passengers to take a sit). Several times, standing passengers fell on the sitting ines. When at the end of the flight, the issue was pointed out to the captain and supervising flight attendant, both became aggressively defensive to the point of being rude."
Минусы: "late boarding but quick, lost my luggage"
Минусы: "I was chrgwd to check in the only bag. Yhis is unheard of on intl flights"
Плюсы: "The crew made the right call after the Swiss computers shutted down"
Минусы: "Boarding problem. But I have to congratulate the crew for their efforts to overcome the problem in the best possible way"
Плюсы: "good service"
Минусы: "late in departure"
Плюсы: "Quick flight, good service"
Минусы: "Old airplane crappy entertainment system"
Плюсы: "We had never flown Lufthansa, or in a A380. Upstairs in economy with 2 seats on the right side, it was very quiet and felt roomy. Service was on-par with other European carriers, so quite good."
Плюсы: "Registration and baggage check was fine, no line to wait im. The flight was moderately full. Good food and beverage service (although Lufthasa is a bit better)."
Минусы: "Zurich airport dining facilities are poor - no choice of warm food and pricey."
Плюсы: "Crew was amazing. So patient and accommodating, even when passengers were a bit impatient. Cabin was clean, and it was good to have blankets and pillow on a long flight."
Минусы: "Boarding was a bit chaotic. Food was okay but not substantial. Comfort was terrible in my seat - for some reason I had a seat with a metal box underneath so I could not stretch my legs. And the fellow next to me, in the middle, was over 6 feet and was VERY uncomfortable, even though he had legroom. There were good options for entertainment, but it was unreliable and had to be restarted once. Also, the screen was terrible quality and I could not see no matter how I adjust the screen angle or the light."
Плюсы: "Flight attendants were polite and very nice."
Минусы: "Flight was delayed, as a result i missed the next flight to Washington DC. My whole schedule was messed up as i had to fly through Chicago. My luggage was lost and i only received it 2 days later. Will file the complaint."
Плюсы: "The food was good and I enjoyed the Swiss chocolates."
Минусы: "The Seats were real cramped and the entertainment system was outdated"
Плюсы: "Good seats - comfortable Attentive service"
Минусы: "Found my business class seat given away to a lady with a dog. Mine was window but with extra table next to aisle. She had aisle seat but with exactly the same configuration. Idea was she would place the dog on the table space next to her seat. It would be exactly the same for both seats. Do not know what they were thinking. There were other business class seats on the other side that had the table space ext to the window away from the aisle. That would make sense for the lady with dog. Business class was full and I was the last to get on, 45 minute connection in Zurich from terminal A to E, my seat was given. But as I objected, they moved the dog lady and gave me back my seat. But they never asked a person in the seat that would have made sense to give her to trade seats."
Плюсы: "Even though the flight was delayed, everything else about it was great! Newer, more comfortable seating than the plane from the US to Europe, excellent food and service, no complaints about the in-air experience."
Минусы: "The flight was delayed most likely because of inefficiencies in the passport check / boarding process, some people got confused, waited in the boarding line, then had to go back in queue in the passport check line. Last person walked into the plane 10 min after the scheduled departure time, as a result the airport delayed our departure by 50 more minutes."
Плюсы: "Very nice flight back home! Comfortable seats (Great receline - almost too much for your neighbors), great food, lots of entertainment, etc. Flight attendants were nice. They left snacks, water, juice and soda out in the galley if you were in the mood for something. Bathrooms were clean. Overall I rate this flight a 9/10."
Минусы: "The seat reclining in front of you made it very hard to get out of your seat and into the aisle without major clumsiness and disturbing your fellow passengers. Also the headphone jack has the old fashioned 2 prong. So you can't use your own headphones without an adapter if you only want to listen out of one ear the whole time."
Плюсы: "Best entertainment package of Movies/TV/Food available on commercial airlines."
Плюсы: "Seat spacing better on the short flight than the long flight -- where is the Swiss logical thinking ---- apparently this is a myth"
Минусы: "Swiss boarding is a Charlie Foxtrot"
Плюсы: "On every flight I have ever been on, if I request it I can get a whole water bottle vs. the small cups offered...however on this flight they refused saying 'it is against the rules"?? As a result I had to bother the flight crew over 10 times to refill my small glass...a huge inconvenience for both of us. The other inconvenience (one I have not experienced in over 5-6 years) was the the headphone jacks were the old fashioned kind...meaning you could not use your own, and the buds given by the airline were very uncomfortable."
Плюсы: "Everything is perfect!"
Плюсы: "Smooth flight, friendly crew, nice food."
Минусы: "I found it uncomfortable to watch TV/movies when the seat in front of me was pushed back - the screen was too close."
Плюсы: "On time, organized."
Минусы: "Same situation with the food. I was given Molley's special food. Then I was given a cold croissant. That was it. Lufthansa gives little sandwiches."
"The AC didn't work properly - it was hard to breathe with the mask on and it was quite hot. My girlfriend needed 15 minutes to recover (get some fresh air) after the flight."
"Overall good with excellent food."
Плюсы: "Pilot's landing was top noch."
Минусы: "During boarding there was a crowd with no possibility to maintain social distance. Crew should have given propper instructions to avoid that."
Плюсы: "Professional service"
Минусы: "1.No punishment for smiling... 2.Giving us the bread (with clippers) is great but that is not enough if we (the passengers) didn’t wash our hands. 3.Operating the seats (2 buttons) May Not be as easy as you might think."
Плюсы: "Food is not bad"
Минусы: "The staff told us our carry-ons are over weighted and forced us to check in 2 carry-ons and charged us 250USD! Our carry-ons are totally standard-sized but just weighted more than 8 kg. We have never encountered any airlines would rob costomers like this! Will NEVER ever fly Turkish airline again!"
Плюсы: "The crew was great and loved the meal given during flight."
Минусы: "The flight from LAX Ron Istambul was delayed for 2.5h, then the flight from Istanbul to belgrade was delayed by 3.5h. Then we learned that our luggage did not arrive, after waiting for all the bags to come out. This was by far the worst flight we have ever experienced!"
Минусы: "Seats are hard as a a rock..it was like A cattle car, no ability to check in on line, service at the counter horrible, baggage ridiculous my 30.L duffle definitely qualified for carry on but my tiny backpack (10 L) small as a purse) made the guy say check the duffel...others had huge rally bags plus back pacjs"
Плюсы: "эта вам не бюджетные душегубки. И покормят, и места для ног побольше ..."
Минусы: "Побалтывало, но притензии к погоде :)"
Плюсы: "Все отлично."
Плюсы: "Food personnel"
Плюсы: "Turkish do a good job of giving you a good service for your money."
Минусы: "Why not keep us informed why there are delays before take off. Headphones that worked well without having to fiddle with the connection would be good"
Плюсы: "Еда, как всегда супер"
Минусы: "1. Было очень холодно 2. Платные места повышенной комфортности, оказались некомфортными, потому что всё время туда сюда ходил экипаж и невозможно было спать."
Плюсы: "Все отлично!!"
Плюсы: "There was a terrible weather in Miami, also the traffic was heavier than normal. my wife arrived to the airport 1hour prior departure, she couldnt get checked in! Even though the floght was delayed 3-4 times For a total of 2 hours! We were very upset since we have a wedding celebration scheduled and the airline showed no flexibility even in situations where the floght was delayed! They charged alot of mone to rebook for the next day"
Минусы: "Boarding took a longer time than normal"
Минусы: "The seats. You are real greedy."
Минусы: "Питание - ешь чего дадут. И нне вкусно."
Минусы: "В связи с задержкой в аэропорту вылета мы не успели на пересадочный рейс. Авиакомпания предложила места в самом конце самолета на рейс через 9 часов. Ни upgrade, ни нормального размещения, только скудные ваучеры на питание. Замечу что задержка рейса целиком и полностью была на совести авиакомпании."
Минусы: "After bus arrived at steps kept on it 20 mins. 2 more buses arrived in this time. Still wait. Then let out all at once. Massive queues to board. Poeple not dressed for this. Poor babies crying Maybe 15 mins waiting in 2am cold on tarmac."
Плюсы: "Очень комфортное размещение - расстояние между креслами на порядок лучше, чем у аэрофлота. Питание понравилось - вкусно и большой выбор напитков - даже домашний лимонад предлагали (!) Я сидел рядом с отсеком проводников - когда кофе заваривали - аромат потрясающий по салону поплыл. Для самолетной кухни очень достойно. Видеосистема отличная - экран крупный, изображение качественное, наушники удобные. Фильмы, правда, только на турецком и английском. Посадка в Тайване была очень мягкая."
Минусы: "Полет долгий и, видимо, проводники подустали. Напитками, не очень часто баловали. Придираюсь :)"
Плюсы: "рейс задержали на 20 мин, но в Стамбул прибыли по расписанию. Удобно сидеть, отличное питание, приветливые бортпроводницы."
Минусы: "все было хорошо"
Плюсы: "Кормят неплохо, как для самолета. Хороший выбор напитков. Чай заварен по-турецки, а не из пакетиков. И самолеты у них все достаточно новые. С развлекательным центром на каждом сиденье. Фильмы, музыка, игры. Но русский язык только в меню :) Фильмы все на турецком и английском."
Минусы: "Гейты 300-312, с которых идет посадка на Тбилиси – как колхозное поле. Просто все и всё на куче: очереди на посадку в перемешку с креслами для ожидания, магазинами. Внятных проходов просто нет. При этом 200-е и 700-е гейты у них очень удобно оборудованы. По расписанию посадка не началась. Вместо начала посадки один из сотрудников начал ходить среди толпы пассажиров и сверять паспорта с посадочными. Если все ок, то ставил штампик на посадочный. Приятно, конечно, что позаботились об экономии времени на проверку. Но организация процесса шокирует :) В самолете поддерживали температуру холодильника. Попросил стюардессу добавить тепла - покивала и поулыбалась, но теплее не стало. Реально пришлось в верхней одежде сидеть."
Минусы: "В салоне была жара, градусов 28. При этом рейс полностью загружен. Легко представить набор запахов через полчаса. На следующем рейсе это компенсировали - летели как в холодильнике :)"
Плюсы: "Staff was very helpful and kind. Very delicious food."
Плюсы: "Friendly good service"
Минусы: "Istanbul changing gate to get to such long walk"
Минусы: "The crew did not seem interested at all; the food was mediocre and the headphones provided were broken and despitea repeated request to get new ones I did not get theme"
Плюсы: "Great flight"
Плюсы: "Все организованно на хорошем уровне, без задержек, хорошее питание, дружелюбный и отзывчивый персонал."
Плюсы: "Рейс был без задержек, самолет не самый новый, но все понравилось. Питание отличное."
Минусы: "Бортпроводники были не оч. улыбчивыми, но хамства не было"
Минусы: "long boarding"
Плюсы: "I liked personal, food and comfortable"
Плюсы: "Service, updates, smooth flight"
Минусы: "Very tight seating in enconomy."
Плюсы: "Friendly staff good food. Good selection of movies."
Минусы: "Might just be a cultural thing but the boarding was a clusterfuck. Not really any order compared to flying out. Everyone just kind of lined up without any regard to the boarding groups."
Плюсы: "The Airport and shopping"
Минусы: "the flight from Cairo to Egypt was extremely bad . I understand that the relationship between both countries is not at its best. However, this is not an excuse for racist and bigoted behavior from You staff , the plane was 2 hours late, the staff was literally yelling at the passengers because they were standing at the gate assigned to the ticket. And your plane crew was extremely rude, this one flight attendant frowned at my wife's face and starting sanitizing her hand after my wife gave her ticket."
Плюсы: "Comfort, food, staff, everything"
Плюсы: "crew, food, entertainment was great. Seats were terrible"
Минусы: "Short transit time. Very risky. Small seats."
Плюсы: "the flight was less then an hour"
Минусы: "Flight attendants are not very nice. Food got much worse compare to previous years Boarding was very long because of the crazy check"
Плюсы: "Pretty much everything except for the fact that they have no entertainment in Russian"
Плюсы: "the Boarding at ATL airport was catastrophe!!!!!!"
Плюсы: "best in all regards"
Плюсы: "The crew were amazing.. very helpful and accommodating! The food was also 5 stars, and the entertainment was great! Enjoyed every minute of it!"
Минусы: "Boarding was not really done according to groups A, B, etc, but it was only a small holdup.. really nothing much at all :) Comfort was great, although a little more leg room might have been nice. But again, not a really big deal!"
Плюсы: "At least there was a good selection of movies"
Минусы: "Of the frequent number of flights I've taken in the past year, this was the most unexceptional. Nothing stood out, good or bad. Food was bland, attendants were just doing their jobs and never saw one walk up and down the aisle between services to see if there were any needs or concerns."
Плюсы: "Boarding ontime and hospital crew. I appreciate and big thanks to the transfer desk at Istanbul."
Минусы: "I was about to loose my walker which I was supposed to receive when I get from the aircraft in Istanbul but the lady at the transfer desk helped me find it. After I bought the ticket it was offered 24 hours later at very much Lowe price ( 25%less than what I paid for). I contacted the Turkish airlines but they never give me any credit or compensation."
"It was connect flight in Frankfurt and we check the passports and COVID tests 3 times during the transfer! And the last station at the gate stop my husband and double check his documents"
"The flight yesterday on 7/14/2011 was canceled. We haven’t received any notifications of the cancellation. My elderly mom had to sit in the excruciatingly hot Domodedovo airport, without any working conditioners with the temperature inside of the airport nearing 30 C, for more than 24 hours. She was afraid to get up to go to the bathroom, because she was afraid she will loose her sit at the airport. After my mom was informed that her flight was canceled, she asked, what she supposed to do now and where she should go, where would she sleep. She was told by Lufthansa representatives that it is non of their business and she can do whatever she wants. No food vouchers, nor hotel accommodations were offered to my elderly mom. My mom had to pay extra money and get another COVID test because the one she had was expiring on 7/14/2021. Nobody even cares that she has been vaccinated here in USA and has her vaccinations voutcher with her. It is horrendous, what is happening right now!!!!!! Not only my mom became a victim of shooting at her Kingsooper’s store in USA, she couldn’t even return back home to USA in a comfortable, human way after the trip that where supposed to take my mom’s mind off of the shooting at her store. Instead it is causing now enormous anxiety and fear. I am praying that tomorrow she will return back home to USA and non of her flights will be canceled again!"
Минусы: "It was good enough."
Плюсы: "Отличный экипаж!)"
Плюсы: "Everything is well organized, crew members were great."
Минусы: "Aircraft A330-300 sucks. It is SLOW! Boeng-777 did Moscow-Houston flight in 10 hours, but this A330 flew from Frankfurt to Atlanta in the same time. Shelves for baggage are small - it is not enough room for all passenger bags. Entertainment can be better. Food... It could be SIGNIFICANTLY better! Or just do not serve it et al. If I could I would not buy it."
Минусы: "Short boarding time.missed the flight and had to pay."
Минусы: "Definitely the food!!"
Плюсы: "Flight was delayed, but the crew did all they can to make passengers feel comfortable."
Минусы: "No food for vegetarians."
Минусы: "Space is too limited even for the a small built body."
Минусы: "Delay was 4 hours. All time we spent in aircraft"
Плюсы: "I just loved the friendliness of the crew. Way to go Lufthansa"
Минусы: "Not sure about the seats but they could use some cushion."
Плюсы: "Everything was on time"
Плюсы: "Lufthansa как всегда на высоте, вежливый персонал как при регистрации и посадке, так и в самом самолете. Прекрасное питание, подарки детям при посадке в самолет."
Плюсы: "Really not many things to complain about on this kind of flight."
Минусы: "Boarding could be improved. Especially when it comes to hand luggage placement. They should definitely introduce boarding by place of seats."
Плюсы: "Smooth flight except for tasteless special meal"
Минусы: "They lost my bag"
Плюсы: "Crew was friendly and efficient. Plane was newer (and cleaner)."
Плюсы: "Nicest guy at the check- in in Moscow OK boarding"
Минусы: "Apart from the fact that this flight never goes to the gate and its always a bus that gets you there? This time they decided to check our passports and since we are not at the gate like normal people it has to be on the plane So you can imagine how slow it went I had a connecting flight... Luckily this time customs check up was very quiet"
Минусы: "Crew doesn't care, do absolute minimum Not helping with luggage, smiling and ignoring Not enough to drinks When the drink cart passed our row I pushed Call crew button No one even came!! When I asked for a diet coke stewardess showed me leftovers of sprite probably fished out of the garbage and said that's all they have left Really?! Not to mention that I have paid extra for choosing my sit and ended up sitting in the back in the worst sit with least possible legroom Thank you Lufthansa"
Минусы: "всегда раздражает процедура посадки, потому что невоспитанные люди лезут вперед В этот раз сотрудники попытались немного распределить пассажиров перед посадкой, чтобы был порядок За что им огромная благодарность. Наверно же есть какая то система типа раздельных очередей под плакатами с названиями рядов или еще что то.. ну иначе прям очень неприятная процедура посадки. Или посадка по очереди с кона самолета. Сами представляете, что это - зависнуть в проходе в ожидании нерасторопного пассажира, который не спеша запихивает багаж и достает свои вещи - все стоят, ждут пока он усядется... А вообще спасибо: летать, как правило приятно А! Франкфурт- Москва не очень приятно стюардессы , в отличие от Орландо-Франкфурт , прям не очень."
Минусы: "Business class - not enough Space for legs. Took hand lagage during boarding for check in , because of the weight. Rules are Rules, but for business class can give some tolerance. Near to my seat two suitcases were put on the floor..."
Плюсы: "Best short/medium-haul economy breakfast I've had in a while. Flight was empty, so there was space to stretch out. Watch out for the seat maps – they seem to reconfigure the J/Y balance on this flight frequently, so your seat assignment may change. Such a lovely crew"
Минусы: "Moscow passengers were awful as always. Arrival/transit at Frankfurt is a nightmare if you need to be somewhere quick – just walking and riding transit took 30 min. of my two hours."
Минусы: "К сожалению, оба раза, когда самолет вылетал из Франкфурта. вылет задерживался на значительное время: на 2 часа вылет Франкфурт-Лос-Анджелес 22.12.2017 и на 40 минут задержался вылет рейса Франкурт-СПб 13.01.2018"
Минусы: "No problems average flight slight delays."
Плюсы: "Хороший сервис во время полета"
Минусы: "Плохая организация регистрации на рейс ( и это при электронной регистрации). Хамство сотрудников в аэропорту Денвера. Потеря багажа. Задержка вылета на 3 часа"
Плюсы: "Обслуживание в самолете - хорошее. Профессиональные стюарды. Все время улыбаются, доброжелательно отвечают на все вопросы. Питание в 10 часовом рейсе было замечательным. все быстро раздавали и убирали. Еда была вкусной. Пилоты тоже очень профессиональные рейс прошел без толчков. спокойно . Спать было комфортно. Никаких очередей в туалет не было. В самолете все было замечательно."
Минусы: "Сотрудники в аэропортах. На регистрацию в аэропорт Денвера мы приехали за три часа. На паспортный контроль попали за 30 минут!!!! Очередь огромная, сотрудники бегают от стойки к стойке. Разговаривают очень грубо, что само по себе для Америки непривычно. Одного пассажира обслуживают в среднем 20 минут(!!!) То забирают багаж, то возвращают багаж - отвлекаются на возврат сразу все. Рейс задержали на полтора часа. Об этом мы узнали на стойке регистрации. На стыковочный рейс мы опоздали, поэтому попросили сотрудников сразу определить наши дальнейшие действия. Парень на стойке очень в грубой форме сказал - прилетите в Мюнхен, там подойдете в сервис. Когда прилетели в Мюнхен оказалось, что сервис не работает. Бегали по всему аэропорту. Потом подождали на одном из рейсов Люфтганзы не закончилась регистрация. Попросили сотрудника ( по английски не говорит, только по немецки!!!!) решить наш вопрос. Она с кем-то созвонилась нас отправили на другой рейс в другой терминал на поезде и автобусе (Просили ведь сопровождение в Денвере- нам грубо отказали). В итоге багаж - потеряли. Отправили во Франкфурт вместо Москвы!!! Багаж ждали три дня."
Плюсы: "Good flight crew, professional, glad I arrived on time"
Плюсы: "Every thing except food. Could be better"
Минусы: "Less space in the seats than there used to be."
Плюсы: "Round trips from FRA to DME were great. Round trip from SFO to FRA was okay. It's time for United Airlines upgrade planes."
Минусы: "United Airlines needs to upgrade its planes."
Минусы: "I didn't like anything"
Плюсы: "Вкусно кормили."
Минусы: "Рейс задержали почти на час. Медленное обслуживание, трудно попасть в единственный туалет в конце самолёта."
Плюсы: "В целом все очень понравилось."
Минусы: "Не очень удобные кресла в эконом классе, слишком близко друг к другу, глаза близко к экрану и голова почему-то неестественно наклоняется вперёд."
Плюсы: "comfort ,crew was polite and catering delicious"
Плюсы: "It's terrible more than 3 hrs delay!!! They should. Ompensate for my parking and extra food for the person picking us up they had to wait met than 3 hrs!!!"
Минусы: "It's terrible more than 3 hrs delay!!! They should. Ompensate for my parking and extra food for the person picking us up they had to wait met than 3 hrs!!!"
Минусы: "The head flight attendant was very brusque with clients/passengers - demanding we hand back trays in a certain way, demanding people do not get up and stand during a 3 hour flight. At one point she rushed along the aisle to the front of the plain, bumping and hurting my shoulder, but did not bother to apologize. In front of me, was a mother with a child with special needs. The mother had to stand up for some time to have the child curl up and lie in a comfortable position - the attendant rudely commanded her to sit down and strap the child to the seat, instead of finding out how they could help. She could have achieved it with a better attitude and choice of words. The crew did not bother beyond the bare minimum - it was painful to observe."
Плюсы: "Good plane"
Минусы: "No entertainment on board of the aircraft"
Плюсы: "Clean plane, decent entertainment options"
Минусы: "food was way below the usual Lufthansa standard had a 1.5 hour delay although it wasn't the Lufthansa fault"
Минусы: "way too difficult to try to get exit row seats- I went on line precisely 23 hours before the fight and could not figure out the exit rows- legend said they would be marked by a red line but were not. Very frustrating."
Минусы: "Got delayed from atl to wash. And my flight from wash to munich left."
Плюсы: "The crew was friendly. I did not need to wait in line too much for use of restroom. The flight was on time."
Плюсы: "Extremely polite and courteous."
Плюсы: "Moscow to Munich then Paris were good flights. When weather in Munich delayed our return take-off from Paris, the crew did their best to communicate. Upon arrival a Luft employee was at the gate to escort 11 of us to our connecting flight to Moscow. She took us to a special window for passport check, then our own train car to the other terminal. Bravo! Other airlines leave one to navigate alone. Thankyou Lufthansa. Food was decent on both flights in this day of many 'No food' local flights."
Минусы: "Zip. All was good for these well seasoned travelers. We appreciate the extra attention."
Плюсы: "Boarding was okay, we still had the rush towards the beginning and the concern is always finding overhead space"
Минусы: "Apparently if you're not awake when they ask you your choice, and it comes time to pass out food and you're awake... You don't get any. Really horrible. Food being handed out, you're hungry and not even an offer. They simply skip you."
Плюсы: "Very friendly personal, good food and drinks."
Минусы: "They forgot the luggage at Frankfurt."
Минусы: "The service provided by the crew was okay but their attitudes were horrible. It seems as though they did not want to work."
Плюсы: "Great seat. Lots of space. Wonderful crew"
Минусы: "Sandwiches could be better"
Минусы: "The food"
Плюсы: "Seat comfortable."
Минусы: "Wasn’t able to check in on line so I had to check in at the airport. I walked up yo the counter, the customer service lady was on the phone. I had to wait for her to get off. When she did she told me I could check on line. She gave me conflicting info."
Минусы: "They lost my luggage"
Плюсы: "I was seated next to my fiancé. We were separated on Blue air."
Плюсы: "Pretty roomy seats, food and drinks included in the price."
Минусы: "30 minutes late at the take off, but appreciate captain’s comment that airport was busy at the time."
Плюсы: "Staff recognized that there were too many people in the bag drop line and added more agents."
Минусы: "We didn't get the drinks we asked for, but we didn't complain. We could probably have sorted it out."
Минусы: "Uncomfortable seat and to close to seat in front. Could barely put tray table down!"
Минусы: "Boarding announcements could have been clearer and less rushed. They were difficult to understand."
Минусы: "Fully booked flight. Very noisy"
Минусы: "Air pressure in cabin was terrible"
Плюсы: "Everyone was super nice, just a bad system."
Минусы: "My ticket included a bag, but they charged me for it again at the airport. I sent in supporting docs to the feed back section on the website requesting a refund for the extra I have paid"
Плюсы: "Professional, friendly, passionate, and caring crew. Amazing food. Smooth take off and landing. Quick and organized boarding."
Минусы: "Checking the luggage at Athens Airport. Customs staff for tax refund also at Athens Airport."
Минусы: "Delays, poor communication, overall very poor service for a premium price."
Минусы: "Не долетело 2 чемодана из трех. Разбираемся."
Минусы: "40 mins inside the plane before departing with temperature 30 Celsius when aircondition not functional"
Плюсы: "Great crew"
Плюсы: "I appreciated that they didn't charge me to check in my carry on bag."
Минусы: "It is sad that they could not add this flight on to my Star Alliance without my card."
Плюсы: "Although they were at the right size snd weight. I was skipped dinner."
Плюсы: "It was great to check in and save the boarding pass in my wallet. Made it easy to check in while traveling and having no access to a printer. The flight was conformable and we got food."
Плюсы: "The food, crew was nice and polite."
Минусы: "Didn't have any entertainment"
Плюсы: "The flight was most excellently attended from Paris to Crete. I am very impressed with this level of service experienced and the spaciousness of the airplane. A most comfortable and well taken care of flight. Thank you!"
Плюсы: "Clean aircraft. On time. Crew very attentive."
Минусы: "Seats are too close together. I could not lower my tray table without hit my stomach: I would like to see some kind of entertainment."
Минусы: "Connection flight was not accessible because of the arrival delay. Airline staff did not help at all."
Плюсы: "Plenty of legroom. Professional crew. They offered food on a relatively short flight. Very pleasant experience!"
Плюсы: "It was on time"
Минусы: "It had business class and we were told it did not when we booked"
Минусы: "They locked the bathrooms whenever the staff were passing around drinks, food, or collecting garbage. They claimed it was due to "safety" but every staff was easily walking around passing around drinks. There was no turbulence. Even when multiple people tried to get up to go to the restroom, they sent them away. Finally, when they unlocked the bathrooms after a good 30 mins, there were HUGE lines. They did this multiple times. It doesn't make sense to lock the bathrooms that long. People need to use the restroom and then they create larger lines which is more dangerous because even more people are standing up at the same time. Doesn't make sense. Will probably not use this airline again if this occurs again."
Плюсы: "The service and the team are very good, and the flights was so good too."
Минусы: "Everything was good"
Плюсы: "Перед полетом дают конфетки, как в детстве. Достаточный ассортимент напитков, неплохая еда ( на утреннем перелета был вкусный пирожок с овощной начинкой, а вечером- полноценной горячее, маленький овощной салатик, что-то сладкое), стюардессы красотки и очень доброжелательные, на рейсе в Россию была даже русскоговорящая девушка."
Минусы: "I had round trip flight with Aegean airline from Santorini to Athen and Athen to Santorini, Both flights had DELAYED FOR ONE HOUR!!! My gateleg table was broken on Athen to Santorini flight so I ate my lunch in a hard way!!!!! On the way back after one delayed finally we arrived at Athen airport and I had two more flight to caught. when I got my luggage do the next flight I realized literally my luggage was destroyed!!!!"
Плюсы: "CREW BOARDING SMOOTH / ON TIME / SOLID ALL AROUND GREAT AIRLINE"
Плюсы: "Surprised to have food."
Минусы: "Plane was very hot boarding. Here was not organized boarding."
Минусы: "The price of the low Aegean Airline ticket from Athens to Prague has a hidden provision that the passenger has to pay 40 euros for any checked-in luggage. So in fact the total cost of the air ticket from Athens to Prague is much higher than the other airlines. Kayak did not do a good job warning me about the luggage charge."
Плюсы: "Excellent AEGEAN staff, polite and helpful."
Плюсы: "The crew was good"
Минусы: "Having to drive to the plane in a bus"
Плюсы: "I did not take the flight as I had to cancel my reservation due to a medical problem."
Минусы: "I'm sure it would have been a lovely flight had I taken it."
Плюсы: "Getting food provided. After almost missing the flight it was a real bonus to find this is the only flight in years that I've taken which provided a meal. In the old days I might have complained about the quality of airline food. Now I'm just very grateful to get it! - and the quality was not bed either!!"
Минусы: "No negatives"
Плюсы: "Loved the free food and coffee, the only airline that I've flown that offers such anenities"
Плюсы: "Thanks for giving us drinks and food!!!"
Минусы: "The hand luggage was collected before the gate from several passengers to check in, however not from everyone and others boarded with the same size hand luggage as was collected. As a result, 45 minuts waiting at the belt for suitcase in Athens and beeing late for meeting!"
Минусы: "boarding took for ever. service from the cabin crew was not good. no entertainment."
Плюсы: "Можно заказать другой тип питания (заранее), но не факт, что его принесут. Кошерное питание - лучший выбор."
Минусы: "Обычное питание совершенно невкусное, очень соленое. Из большой компании никто не смог его съесть. Кошерное питание - лучший выбор."
Плюсы: "cleen quiet and beutifull crew"
Плюсы: "The flight was great. The staff was nice. Everything was great!"
Плюсы: "Friendly staff, movies on the plane"
Минусы: "The checkin area at the airport is poorly staffed and disorganized which resulted in a feeling of crowded confusion and stress. A greeter for agean airlines directly at the entrance would significantly improve this, as would more check in kiosks (two and only one worked) and a more linear system (you have to go backward to check your bag before going forward)."
Минусы: "Didnt have too much time for flight change.There should be separate control scaners for ppl that are changing flights."
Плюсы: "Need to change flight to later date. Employee was rude and resold me wrong ticket and I lost my flight. Stuck in airport all day was forced to pay for a second flight from another airline to go home. No ticket was given to me."
Минусы: "Mi s-au pierdut bagajele !"
Минусы: "Seating is extremely cramped"
Плюсы: "Why the 3 hours delay?"
Минусы: "Be on time"
Минусы: "Flight was delayed more 1:15 and it is a 35 min flight. If this happens so late in the night is even worse."
Плюсы: "Perfect timing between flights."
Минусы: "A small sandwich would have been nice:)"
Плюсы: "It was all fine, a bit cramped, but otherwise fine"
Минусы: "I had only 40 minutes to board my connecting flight to Vienna, had to run through two sets of security gates and one immigration and a long walk - at 64, I almost didnt make it, and was the last one to board huffing and puffing!"
Плюсы: "I was able to get good seats, front of the plane. 3rd row for all my flights. pretty decent leg room"
Минусы: "flight was delayed, 2nd Austtian flight delayed in the same day"
Плюсы: "thebflight wqs smooth and on time"
Минусы: "snack they gave something sweet at 07:00 AM"
Минусы: "Seats very hard and uncomfortable in economy"
Плюсы: "Excellent crew, delicious Austrian wine, only a short flight so only some nibbles to eat which was fine."
Минусы: "Seat wasn't the best, quite hard on the middle back."
Плюсы: "Рейс был с незначительной задержкой вылета"
Минусы: "Возле элюминатора было холодно("
Плюсы: "Boarding was great. As it was a short there was no entertainment. I would have chosen N/A bit that wasn’t an option hence the one star."
Минусы: "I wish there was an option of a sandwich vice sweet or pretzels."
Плюсы: "The seats were very nice, and I found it very pleasing that everything was colour coordinated. (the small details in red and the rest in gray). The flight attendants were so happy and upbeat, it lifted your mood as well! I believe that we left a few minutes early, as boarding was completed early. And thefood? Mind-blowing for airplane food. I really enjoyed this flight."
Минусы: "There wasn’t much I didn’t like about the flight. Sometimes the announcements were very slightly difficult to hear (accents and whatnot,) but you could still tell what they were saying."
Плюсы: "There werecseats available at gate area to wabit for plane."
Минусы: "Airport overcrowded, checkin at Austrian Airlines horrible - one agent quoated 117 Euro for oversize suitcase when fee was actually 50 Euro. (Note: same suitcase accepted by Lufthansa without extra charge. Security check also excessive and bureaucratic without giving sense of better safety."
Минусы: "more than one hour delay, crew didn't arrange anything for passengers who had to catch a connecting flight in a short time. And according to other passengers, Austrian's flights are always late for at least 30-45 minutes since recent years."
Плюсы: "Had 45 Min to connect at vienna airport and our first flight was delayed so we had to run to get in time to the gate. Literally the gate was on the opposite side of the airport. Bad logistics"
Плюсы: "Great staff, good meals, snacks, and drinks thru the entire flight."
Плюсы: "Enough legroom for economy"
Минусы: "Basic food - poor in fight entertainment"
Плюсы: "Austrian Airlines does it right— service, food, cleanliness. This was a really terrific experience. They even boarded efficiently, having those with seats in the back board first."
Минусы: "This was a great flying experience."
Минусы: "We landed so close to our boarding time, by the time i got through everything, i was notified that i had to go to gate 11 for a special security check...it was stressful since my flight was boarding...i found it really frustrating . Ultimately the plane waited and it worked out, but the process was long and VERY stressful."
Минусы: "arogant staff, flight canceled, great difficulties to claim my money back"
Минусы: "surprised by attitude of he company: you really get "low costs" services for a "classic airline" price."
Минусы: "Flyght was terible"
Плюсы: "More legroom than some orher carriers even in regular economy seat, better quality of food, and faster service"
Минусы: "Hot tee was only offered after hot meal service not before."
Плюсы: "The economy seats had as much leg room as the Premium Economy seats on Luthansa, so the comfort over a long flight was better than I expected."
Минусы: "The charge for checking a 2nd bag was $100 which I thought was much too high. Food was average and not enough given that we were on the plane for over 10 hours."
Минусы: "The best"
Плюсы: "Crew was courteous"
Минусы: "No information on delay given until boarded."
Плюсы: "I thought the food was excellent. Better food in coach than I get on first class domestic flights. Also, the in-flight entertainment was very good. I watched a couple of science shows and extreme sports shows that I truly enjoyed."
Минусы: "There wasn't much I did not enjoy that could be changed. I chose to go coach and had to put up with seating that was more cramped than I like, but I expected that."
Плюсы: "Very well organozed"
Плюсы: "I loved the music while boarding the plane. All staff members were very nice."
Плюсы: "proff handeling of sick person !Othervise quiet and nise trawel!"
Плюсы: "My flight from Vienna to Warsaw was fine."
Плюсы: "Food and service was great as always! comfortable seats and quality in flight entertainment!"
Плюсы: "6 hours delay, first deplaning due to mechanical failure, 2nd deplaning due to electrical storm. Missed my connection to Asia requiring total new bookings and expense. Never flying AA again."
Плюсы: "Service beyond expectations"
Плюсы: "Вкусное пиво"
Минусы: "Вылет задержали на 1,5 часа"
Плюсы: "Staff, seats (exit)"
Минусы: "No screen,no entertainment, the food was very bad even for airlines food, for a 4 hours flight cancel the food and make a cheaper flight."
Минусы: "My flight was cancelled! ended up flying to Athens the next day"
Плюсы: "They had a yummy snack. And fresh veggies. With great coffee. And the host told us abou the history of a Vienna dessert."
Плюсы: "The staff from service center helped me to solve problem with my flight, it was short connection, around 35 minutes, and I missed my aircraft, but in the service center gave me ticket to the next flight, The problem was solved."
Минусы: "Boarding in the first flight was late for 15 minutes, but may be it has some objective reasons."
Плюсы: "Very nice and polite crew, great service."
Минусы: "Regular breakfast was just a muffin and nothing else :("
Плюсы: "Staff was friendly and the flight was pleasant."
Плюсы: "Staff was very kind. I'm not a needy person, but they offered continuous service."
Минусы: "This is for Kayak's app- Usually I get a special meal request through the agent, but could not do it on Kayak's app, and Lufthansa and Austrian did not recognize my booking code from the ticket purchase confirmation email to do it on their website directly. Please look into both issues. This is for my whole trip and not the above mentioned destination."
Плюсы: "The crew were very nice"
Минусы: "Toilets could be cleaned more often"
Минусы: "По предложению авиакомпании я выбрал диабетическое питание, но на борту мне сообщили, что у них нет такого питания. Зачем тогда предлогать то чего не можете выполнить."
Минусы: "The crew members on the flight from Washington to Vienna were absolutely rude and unhelpful."
Минусы: "Not a lot of legroom and they should have provided an additional snack during the flight. Did not like that in order to select a seat prior to the check in period I had to pay for the selection."
Плюсы: "My husband's experience with their flight from Chicago to Vienna was amazing. Everybody helped accomodate him with our 15 month baby boy."
Минусы: "The crew (check-in desk & flight crew did not put any effort to help accomodate us). They even asked us to do all the work in asking around. Squeezed us in the tightest place possible for travelling with our baby boy. Will not recommend your airline because of this!"
Плюсы: "Clean aircraft, very nice crew, nice airport (Vienna). Always enjoy the flights when I'm heading towards home...."
Для удобства пассажиров авиакомпании, выполняющие рейсы в Сербию, изменили условия оказания услуг и ввели дополнительные меры безопасности. Внимание: условия оказания услуг разными компаниями варьируются.
Строгий санитарно-гигиенический контроль
Ежедневная чистка салона, HEPA-фильтры на всех рейсах в Сербию
Маски от перевозчика для пассажиров всех рейсов в Сербию
Места в середине ряда на рейсах в Сербию недоступны
Тесты на антитела, проверка симптомов перед вылетом на рейсах в Сербию
Гибкие условия отмены
Посмотрите билеты в Сербию с бесплатным изменением бронирования