Найдите дешевые авиабилеты в Прагу
|февраль||Если вы хотите избежать наплыва туристов, это лучшее время. Плюс цены падают на 2%.|
|январь||Период самого высокого спроса и роста цен, в среднем на 5%.|
Ср. цена – туда и обратно
|22 044 ₽||(ср. цена за последние 2 недели)|
Недорого – туда и обратно
|182 ₽||или меньше|
Недорого – туда
|84 ₽||или меньше|
Ищете авиабилеты в Прагу недорого? Наши советы:
- Ищете авиабилеты в Прагу недорого? 25% наших пользователей нашли следующие предложения по направлению Прага: Из Екатеринбурга за 12 204 ₽ в один конец и 16 587 ₽ — туда и обратно, из Перми за 11 232 ₽ в один конец и 17 873 ₽ — туда и обратно, из Уфы за 11 267 ₽ в один конец и 18 864 ₽ — туда и обратно (или еще дешевле).
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- Пиковые месяцы, когда спрос на билеты в г. Прага самый высокий — январь, февраль и декабрь. Самый дешевый месяц — февраль.
Авиабилеты в Прагу: вопросы и ответы
Какие авиакомпании предлагают гибкие условия бронирования по направлению Прага Рузине из-за COVID-19?
Как долго лететь в Прагу?
Сколько стоят самые дешевые билеты в Прагу?
Какие авиакомпании летают в Прагу?
Далеко ли аэропорт Прага находится от центра г. Прага?
Как называется аэропорт города Прага?
Как KAYAK находит такие низкие цены на авиабилеты в Прагу?
Как «Прогноз цен» от KAYAK определяет лучшее время для покупки авиабилетов в Прагу?
Что означает надпись KAYAK Mix на карточке рейсов в Прагу?
Зачем нужна опция «Гибкие даты» и как именно она поможет мне найти бюджетные авиабилеты в Прагу на KAYAK?
Лучшие авиакомпании на направлении Прага Рузине: топ-5
Оценки на основе отзывов пользователей KAYAK:
Плюсы: "Never got on the plane due to weather restrictions in the connecting flight prior to this flight. Called SWISS customer service on a Russian line, were told to get a paper from another Russian airport that no flights were leaving the city. Did that. when arrived to Moscow no SWISS customer representatives were at the stations and had to end up buying a completely new ticket to get home."
Минусы: "Have customer service representative available at the airport 24/7 knowing that some people arrive from all parts of the country."
Плюсы: "Crew was great. Comfortable seats. Grateful they held the plane when we had a late arrival in Zurich"
Минусы: "Swiss generally should be more helpful/accommodating with transfers - especially at mammoth airports like Zurich. We had 10 minutes to transfer - and my mother requested wheelchair support, which never came. Just a disaster in that regard."
Плюсы: "Great crew who tried to address my broken in seat entertainment."
Минусы: "My inseat entertainment could have worked."
Плюсы: "Both the flight crew and the flight attendants were great. It was the smoothest landing I have had it quite dome time"
Плюсы: "Lots of room on the flight, fresh warm bread, lots of water, nice cabin crew"
Минусы: "How do I book a vegetarian meal??"
Минусы: "The flight was cancelled and Florence airport staff was extremely incompetent and unprofessional. I spent 12 hours in the airport before getting to Zurich. Won’t get to Chicago until 24 hours after my planned arrival. If I something important then hell would’ve been raised."
Плюсы: "Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess."
Плюсы: "Always like flying Swiss business class. Great service, good food and a great lie flat bed"
Плюсы: "This was a 12 hour flight that didn’t feel like 12 hours. They movies and other entertainment was very good with new and older movies that didn’t disappoint. The food was great all the way through to the farewell piece of chocolate."
Минусы: "The seats on this flight were very tight. I am 5’8 and felt super cramped. The seats themselves were not that bad just small and not a lot of space. If you fly with them don’t expect to kee anything under the seat with you. Also the whole boarding process is a big cluster! There is no real organization to the line or who they are boarding. Make sure you get in the line quickly or you could be waiting awhile."
Плюсы: "Enjoyed the surprisingly good vegetarian hot meal, wine, and chocolate! (And silverware) Said to us they cared for passengers and the environment. A much better overall experience than with United!"
Минусы: "Plane did not have a place to switch to the other aisle without disturbing passengers or crew! You need to move a tad bit on such a long flight!"
Плюсы: "The buttered pretzel was nice, and different."
Минусы: "The plane seats are closely spaced. I'm not heavy but am tall, so the row spacing isn't the best. The cattle call boarding is not desirable. Would prefer zone boarding."
Плюсы: "The length of the flight"
Минусы: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"
Плюсы: "After almost completely adapting to the spartan amenities of US domestic airlines, my recent SWISS flight had a too-good-to-be-true quality that rendered my travel companion and I giddy with delight. My dinner (one of three food services) consisted of chicken, potatoes, steamed broccoli, salad, a dinner roll with butter, gruyere, and a strawberry tart... included cream and sugar signaled an inevitable coffee service. This was accompanied by complimentary wine and sparkling water, and heavy-weight stainless cutlery. The seat reclination was good, and the in-flight entertainment was a cut above. Coming off many Frontier flights with pay-for-beverage service, no leg-room, and un-reclining seats, it was about as good as coach can get. I'm actually looking at SWISS routes first before I plan my next vacation."
Плюсы: "Economy very tight but whose isn’t. Best selection of movies relative to the competition."
Плюсы: "Very professional!"
Плюсы: "On board service"
Минусы: "the teminal 4 sevice at JFK: the huge line before the security looked like a complete misorder and for no reason lingest lined I ever saw in airports instead of spliting the crowd in shorted lines to every security crew without maku=ing people to pass long lines with the hand luggage and children, it was really and absolutelu=y far from any comfort."
Плюсы: "From the kind stewards to the easy meal service to my peace of mind, knowing I’ll be well taken care off - SwissAir is the same gem it’s always been."
Плюсы: "I bought 2 tikets from Chicago to oscow and back for me and for my son. I live in USA, son lived in Russia but he received immigration visa and I had plan fly to USA with him. From Chicago I used my ticket and say SWISS staff what my son will have trip only from Moscow. I paid for 2 tickets around $1700. Today when we should have trip back to USA, SWISS company said what ticket for my son do not exsist. And I spent for new ticket 220000 rubles about $3600. Nobody in SWISS company do not said me what my tocket for son canceled. I am shoked !!!"
Минусы: "The service was not great which surprised me for swiss. The flight attendant was absolutely not into work. The seats supposed to work.. wasn’t .. we had to switch the seats with no help and with the lights off. Awful .. of course they didn’t noticed so they didn’t woke me up for the breakfast. (And I’ve been asking for). Maybe was bad luck but that’s really ridiculous. During the flight they didn’t brought water or something we had to call them."
Плюсы: "Super service, nice crew. On time and flawless baggage transfer to my final destination. Could not be more pleasant experience. I would recommend travel with Swiss to all travelers. Thank you"
Плюсы: "Crew was courteous."
Минусы: "I did not like they were so strict with the carry on luggage and stopped us at the TSA"
Плюсы: "Plane was comfortable (for a plane) and the staff were polite and efficient. The flight made up lots of time and the in flight snacks were very welcome."
Минусы: "The flight was very delayed, and the communications from Swiss was lacking. In fact their app thought the flight had taken off and landed on time?!"
Плюсы: "Tons of movies, excellent food, clean planes, friendly crew. Flying was a pleasure."
Минусы: "Checking in is very inefficient at JFK. There was only one (super slow) teller checking all of economy, while three people checked in business class. There were no automated check-in kiosks. you can imagine the chaos. Unfriendly tellers too. On the way back I was selected for a strip search when I checked in at the gate. So was my husband, but he wasn't told of this until he Was boarding and his ticket beeped on scanning. There was no room for our carry on, because we boarded so late. Annoying."
Минусы: "Booked four flights from Zurich to Prague, but plans changed. No way to get a refund or cancellation although I tried two weeks beforehand. Disappointing to say the least."
Минусы: "We had almost 8 hours delay"
Плюсы: "My luggage was lost for two days on the flight from Tampa to Zurich and/or Zurich to Naples. It was delivered by the end of the second day. But before that I found out I could not choose seats online for any of the Swiss Air Flights to and from Europe. It "had to be done" at the airport. Why? Never explained. I called Travis International, the agency booking the flights. Totally useless conversation resulted with no explanation."
Минусы: "The Flights were longer than other airlines taking similar routes. The routing was absurd. To go from Naples to Munich and then turn around and go to Zurich before the 10 hour trip to Tampa made no sense. Lousy routing and customer service. Eidelswiss apparently is a lower-end branch of Swiss Air. My airfare was as much as and more than my other friends who flew Delta, for instance. Flights on other airlines did not take 10 hours from Zurich to Tampa. I lost the ticket receipts and could not claim anything for the items I bought to try get through the two full days without luggage, even though the airlines has a record of the claim. Outrageous!!"
Плюсы: "Passengers completely ignored the commands of the crew and crew was unable to take control of the crowd (passengers refused to follow crew's multiple demands to sit down during the high turbulence, finally crew gave up to force passengers to take a sit). Several times, standing passengers fell on the sitting ines. When at the end of the flight, the issue was pointed out to the captain and supervising flight attendant, both became aggressively defensive to the point of being rude."
Плюсы: "I like the space in business class and the staff were really nice"
Минусы: "The seats were not comfortable, they ran out of scotch (single malt) and I only had 1 drink"
Минусы: "I was chrgwd to check in the only bag. Yhis is unheard of on intl flights"
Плюсы: "Everything ran like clockwork"
Плюсы: "crew was great"
Минусы: "my entertainment controller did not work and my daughters head phone plug would only half work."
Плюсы: "I did not take this flight. I had to change my itinerary to accommodate a change in my work commitments and tried to cancel this flight but was unable."
Минусы: "I am never ordering a ticket through your services again. And I will certainly advise friends and colleagues against doing so. Your customer service is execrable. This is the second time in a year that I have had to spend hours of time in an attempt to cancel a flight and have lost the full ticket cost because of all your terms and conditions and fine (=unfindable, unreadable) print. The lack of transparency regarding baggage fees is outrageous. I have had to pay hundreds of dollars in such fees after having had no such notice - and no inkling - that that would be the case. We call this a "racket" in the United States."
Плюсы: "The whole experience was excellent didnt hv to wait long for luggage"
Минусы: "Pressure to make connecting flight"
Плюсы: "Registration and baggage check was fine, no line to wait im. The flight was moderately full. Good food and beverage service (although Lufthasa is a bit better)."
Минусы: "Zurich airport dining facilities are poor - no choice of warm food and pricey."
Минусы: "flight was delayed half and hour and i missed my connecting w"
Плюсы: "Flight attendants were polite and very nice."
Минусы: "Flight was delayed, as a result i missed the next flight to Washington DC. My whole schedule was messed up as i had to fly through Chicago. My luggage was lost and i only received it 2 days later. Will file the complaint."
Минусы: "Boarding was chaotic Crew was friendly but rarely came through Offering water during a 12 hr flight Also did not enforce "shades down" during the The night And did not respond to call lights"
Минусы: "Never happened because I was rerouted through Istanbul. And for anyone checking Istanbul is 3 hours in the wrong direction to my ultimate destination."
Плюсы: "Seat spacing better on the short flight than the long flight -- where is the Swiss logical thinking ---- apparently this is a myth"
Минусы: "Swiss boarding is a Charlie Foxtrot"
Плюсы: "Brand new plane, with ultra modern seating. We had a lot of room."
Минусы: "We sat in the plane for 40 minutes before takeoff"
Плюсы: "Upgraded to business, new 777 plane, good snack"
Минусы: "No headphones"
Плюсы: "Gate changes and delays boarding made getting food between flights an impossibility. On board food was appreciated but was a snack and in 12+ hours travelling this made it tough."
Минусы: "The handle of the pull-stick that slides into the suitcase was broken off with the pull-stick sticking out of the TUMI suitcase. Used a pen point to release it and get it back into the suitcase. No handle so it was impossible to drag the suitcase. The ground personnel representing Swiss Air at the Boston Baggage carousel was a novice, had never filled out a baggage claim form before. Told me they would phone me. I am a bit skeptical about this claim. Not sure if it was Swiss Air of the local ground personnel who damaged the suitcase."
Плюсы: "food, staff."
Минусы: "We left late so I missed my connecting flight in Zurich, to barcelona. Had to wait around 5 hours. My friends were waiting for me in BCN and had no way to contact them!!! I enjoyed the flights with SWISS but i dont know if ill fly with them again."
Плюсы: "mtl to Zuric was t"
Плюсы: "Very professional service throughout this international flight. Flight attendants were friendly and helpful."
Плюсы: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Минусы: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Плюсы: "My sleep"
Плюсы: "Very professional !"
Минусы: "The first coffee given at the beginning of the journey,was very good,(which is in general unusual during the flights), but the one given at the end of the trip was bad."
Минусы: "Vegetarian food. 30% of people are vegetarian"
Плюсы: "Turkish Airlines is my favorite airline going to Europe. We even did the 20 hr layover in Istanbul and had a great time staying for a couple of nights going and coming back. Staff is always friendly and the food is amazing. The food in coach is as good as first class on some US domestic flights"
Минусы: "It's an airplane, there's not much to make it better besides giving more seat room. TA gives free drinks, a couple of meals, blankets, and the travel bag, only a snobby priss would gripe about flying with them. I've flown enough budget airlines that give you NOTHING that I love flying TA!"
Плюсы: "эта вам не бюджетные душегубки. И покормят, и места для ног побольше ..."
Минусы: "Побалтывало, но притензии к погоде :)"
Плюсы: "Все отлично."
Плюсы: "Еда, как всегда супер"
Минусы: "1. Было очень холодно 2. Платные места повышенной комфортности, оказались некомфортными, потому что всё время туда сюда ходил экипаж и невозможно было спать."
Плюсы: "Все отлично!!"
Минусы: "The lack of communication with the employee who had my boarding pass and did not provide the wheel chair. I waited in an area waiting, he moved to another area without letting me know. Finally I nearly made it to the gate, on the bus and on the plane. It did not give me the chance to relax at the lounge as I paid for a business class ticket. I felt not being taken care of properly and as expected."
Минусы: "Питание - ешь чего дадут. И нне вкусно."
Минусы: "В связи с задержкой в аэропорту вылета мы не успели на пересадочный рейс. Авиакомпания предложила места в самом конце самолета на рейс через 9 часов. Ни upgrade, ни нормального размещения, только скудные ваучеры на питание. Замечу что задержка рейса целиком и полностью была на совести авиакомпании."
Плюсы: "Inflight entertainment"
Минусы: "Boarding process did not respect travel privileges. Business and Star Alliance Gold members were shuttled en Mase with all other travelers. Process should be respected regardless of the destination."
Минусы: "The boarding was a little more chaotic, but the host airport has a major influence on that process."
Плюсы: "Очень комфортное размещение - расстояние между креслами на порядок лучше, чем у аэрофлота. Питание понравилось - вкусно и большой выбор напитков - даже домашний лимонад предлагали (!) Я сидел рядом с отсеком проводников - когда кофе заваривали - аромат потрясающий по салону поплыл. Для самолетной кухни очень достойно. Видеосистема отличная - экран крупный, изображение качественное, наушники удобные. Фильмы, правда, только на турецком и английском. Посадка в Тайване была очень мягкая."
Минусы: "Полет долгий и, видимо, проводники подустали. Напитками, не очень часто баловали. Придираюсь :)"
Плюсы: "рейс задержали на 20 мин, но в Стамбул прибыли по расписанию. Удобно сидеть, отличное питание, приветливые бортпроводницы."
Минусы: "все было хорошо"
Плюсы: "their services in the plain and they are very discipline as well"
Минусы: "they don't do well in their transit point they should employ more people who speaks English to direct passengers in the airport. English is international language so they should train some people to direct passengers who comes there everyday"
Плюсы: "Кормят неплохо, как для самолета. Хороший выбор напитков. Чай заварен по-турецки, а не из пакетиков. И самолеты у них все достаточно новые. С развлекательным центром на каждом сиденье. Фильмы, музыка, игры. Но русский язык только в меню :) Фильмы все на турецком и английском."
Минусы: "Гейты 300-312, с которых идет посадка на Тбилиси – как колхозное поле. Просто все и всё на куче: очереди на посадку в перемешку с креслами для ожидания, магазинами. Внятных проходов просто нет. При этом 200-е и 700-е гейты у них очень удобно оборудованы. По расписанию посадка не началась. Вместо начала посадки один из сотрудников начал ходить среди толпы пассажиров и сверять паспорта с посадочными. Если все ок, то ставил штампик на посадочный. Приятно, конечно, что позаботились об экономии времени на проверку. Но организация процесса шокирует :) В самолете поддерживали температуру холодильника. Попросил стюардессу добавить тепла - покивала и поулыбалась, но теплее не стало. Реально пришлось в верхней одежде сидеть."
Минусы: "В салоне была жара, градусов 28. При этом рейс полностью загружен. Легко представить набор запахов через полчаса. На следующем рейсе это компенсировали - летели как в холодильнике :)"
Плюсы: "Crew was friendly and helpful. Would choose Turkish Air again."
Минусы: "Lost one of our suitcases. It was left in Istanbul and didn’t make it onto our connecting flight to Sofia."
Плюсы: "Great flight"
Плюсы: "Все организованно на хорошем уровне, без задержек, хорошее питание, дружелюбный и отзывчивый персонал."
Плюсы: "Рейс был без задержек, самолет не самый новый, но все понравилось. Питание отличное."
Минусы: "Бортпроводники были не оч. улыбчивыми, но хамства не было"
Плюсы: "On-time departure. very polite and friendly staff and we got there fast!"
Минусы: "Sloppy cabin crew at the time of embarkation. Bad entertainment system (horrible touch screen, earphones with loose contact), made a 7 hours trip an unforgettable experience. Food quality was marginal. A drastic contrast with the previous flight of the same airline company (but from Amsterdam to Istanbul), which was very good."
Минусы: "long boarding"
Плюсы: "(see above)"
Минусы: "(see above)"
Плюсы: "Being able to stretch out and get some real rest makes a huge difference for me when trying to cope with time zone change west coast to Europe. Overall great experience"
Плюсы: "Everything was great but I particularly liked the meals."
Минусы: "Our trip to Europe required three legs: Boston to Ljubljana, Slovenia; Slovenia to Barcelona; and Barcelona to Boston. Each leg required a plane change in Istanbul which added a lot of time to the trip and resulting jet lag. We knew this going in but were motivated by the very low fare. I don't think I'd do it again."
Плюсы: "Great Service. Polite staff and very impressive service, snacks, food and courtesy."
Плюсы: "They went above and beyond to ensure comfort"
Плюсы: "The flight didn't take too long"
Минусы: "The staff at the airport is really rude and just tries to push you off to another person. When you do finally talk to someone they will give you a short blunt answer and try to get rid of you. The WiFi is horrible and hardly works. There aren't any quiet places to sleep and many of the phone charging stations cost money."
Плюсы: "Seatback entertaininment options were amazing. Food wasn't always designed for the American palette, but most of it was pretty good, and they put a good effort into it, unlike US carriers. Flight attendants were great. Boarding was organized and smooth."
Минусы: "It's just hard to make a 14 hour flight in economy comfortable. Another inch or two of space would have helped, but I understand the tradeoffs involved in that. Baggage collection at IAH took about 30 minutes, but that may have been the airport's fault and not the airline's."
Плюсы: "Crew accommodated at seat change so I had a space between me and the next passenger and I got a row seat."
Плюсы: "food, large touch screen..."
Минусы: "Flight attendants are not very nice. Food got much worse compare to previous years Boarding was very long because of the crazy check"
Плюсы: "Pretty much everything except for the fact that they have no entertainment in Russian"
Плюсы: "Pretty much everything except for the fact that they have no entertainment in Russian"
Плюсы: "My first flight with a different airline."
Минусы: "A very rude ticket sales woman in Turkish Airline Kiosk, wandering an airport for two hours due to untrained staff and Turkish Airlune "help desk", being cheated out of $400, and finding my baggage smashed up."
Плюсы: "Service was nice, crew was very respectful and the gift were well within accomidation"
Минусы: "Leaving the aircraft by stairs to the runway"
Плюсы: "best in all regards"
Плюсы: "Love it"
Плюсы: "I liked everything about the flight."
Минусы: "I lost my connection flight because of TA, they lost my luggage + they almost lost my passport... (it goes much deeper but I don't wanna dig in it)"
Плюсы: "I like the movies"
Минусы: "boarding should be handled better than what i saw at Istanbul. a man checking every ticket manually which cause many long line and waiting to get to the bas"
Плюсы: "Good food. Great service."
Минусы: "Small leg room. Display of entertainment system was poor quality."
Плюсы: "Отличный экипаж!)"
Плюсы: "Everything is well organized, crew members were great."
Минусы: "Aircraft A330-300 sucks. It is SLOW! Boeng-777 did Moscow-Houston flight in 10 hours, but this A330 flew from Frankfurt to Atlanta in the same time. Shelves for baggage are small - it is not enough room for all passenger bags. Entertainment can be better. Food... It could be SIGNIFICANTLY better! Or just do not serve it et al. If I could I would not buy it."
Плюсы: "Even though it was economy class, I was able to sleep because it was very comfortable."
Минусы: "Not sure, I slept the whole flight."
Плюсы: "Nothing. It didn't happen."
Минусы: "Flight to Frankfurt from Denver could have been on time so we would've made this flight to Prague."
Минусы: "Space is too limited even for the a small built body."
Минусы: "Delay was 4 hours. All time we spent in aircraft"
Плюсы: "The crew was great. Very friendly and provided excellent services. I was surprised that they serve food (a cheese sandwich) and drinks for a 40 mins flight. That would have never happened in the US"
Минусы: "We had to take a bus to get to the airplane from the terminal, which was no big deal. The bus driver was a little rough though."
Плюсы: "I just loved the friendliness of the crew. Way to go Lufthansa"
Минусы: "Not sure about the seats but they could use some cushion."
Плюсы: "Lufthansa как всегда на высоте, вежливый персонал как при регистрации и посадке, так и в самом самолете. Прекрасное питание, подарки детям при посадке в самолет."
Плюсы: "Smooth flight except for tasteless special meal"
Плюсы: "Once again the crew was great and helped me find a place to stow my carry on since I was in the emergency row. The snack was also very tasty."
Минусы: "We were advised upon check in online that we could check in but if we needed additional carry on items (1 was free) we had to pay a secondary fee. When attempting to do that online we were unable to, even though it showed the price to do so online was cheaper than the price at the gate. They made us fully check these bags once we got there and we had to pay $40 instead of the 15 or so it stated online. We had to be shuttled to the aircraft and had to wait because the first bus was closed by the operator. We had to wait until the second round for the bus to come back. During the flight the pilot did not mention any turbulence however during the entirety of the flight, including leading up to the landing of the plane, we experienced extreme rocking of the plane back and forth ( I’m aware that this does occur during landings while loosing elevation but this was an extreme case of that) and caused my colleague to get motion sickness which neither of us ever get on flights. I am very dissatisfied with this flight and operations of the airline company."
Плюсы: "Nicest guy at the check- in in Moscow OK boarding"
Минусы: "Apart from the fact that this flight never goes to the gate and its always a bus that gets you there? This time they decided to check our passports and since we are not at the gate like normal people it has to be on the plane So you can imagine how slow it went I had a connecting flight... Luckily this time customs check up was very quiet"
Минусы: "Crew doesn't care, do absolute minimum Not helping with luggage, smiling and ignoring Not enough to drinks When the drink cart passed our row I pushed Call crew button No one even came!! When I asked for a diet coke stewardess showed me leftovers of sprite probably fished out of the garbage and said that's all they have left Really?! Not to mention that I have paid extra for choosing my sit and ended up sitting in the back in the worst sit with least possible legroom Thank you Lufthansa"
Минусы: "всегда раздражает процедура посадки, потому что невоспитанные люди лезут вперед В этот раз сотрудники попытались немного распределить пассажиров перед посадкой, чтобы был порядок За что им огромная благодарность. Наверно же есть какая то система типа раздельных очередей под плакатами с названиями рядов или еще что то.. ну иначе прям очень неприятная процедура посадки. Или посадка по очереди с кона самолета. Сами представляете, что это - зависнуть в проходе в ожидании нерасторопного пассажира, который не спеша запихивает багаж и достает свои вещи - все стоят, ждут пока он усядется... А вообще спасибо: летать, как правило приятно А! Франкфурт- Москва не очень приятно стюардессы , в отличие от Орландо-Франкфурт , прям не очень."
Минусы: "Business class - not enough Space for legs. Took hand lagage during boarding for check in , because of the weight. Rules are Rules, but for business class can give some tolerance. Near to my seat two suitcases were put on the floor..."
Плюсы: "Best short/medium-haul economy breakfast I've had in a while. Flight was empty, so there was space to stretch out. Watch out for the seat maps – they seem to reconfigure the J/Y balance on this flight frequently, so your seat assignment may change. Such a lovely crew"
Минусы: "Moscow passengers were awful as always. Arrival/transit at Frankfurt is a nightmare if you need to be somewhere quick – just walking and riding transit took 30 min. of my two hours."
Минусы: "К сожалению, оба раза, когда самолет вылетал из Франкфурта. вылет задерживался на значительное время: на 2 часа вылет Франкфурт-Лос-Анджелес 22.12.2017 и на 40 минут задержался вылет рейса Франкурт-СПб 13.01.2018"
Минусы: "No problems average flight slight delays."
Плюсы: "Хороший сервис во время полета"
Минусы: "Плохая организация регистрации на рейс ( и это при электронной регистрации). Хамство сотрудников в аэропорту Денвера. Потеря багажа. Задержка вылета на 3 часа"
Плюсы: "Обслуживание в самолете - хорошее. Профессиональные стюарды. Все время улыбаются, доброжелательно отвечают на все вопросы. Питание в 10 часовом рейсе было замечательным. все быстро раздавали и убирали. Еда была вкусной. Пилоты тоже очень профессиональные рейс прошел без толчков. спокойно . Спать было комфортно. Никаких очередей в туалет не было. В самолете все было замечательно."
Минусы: "Сотрудники в аэропортах. На регистрацию в аэропорт Денвера мы приехали за три часа. На паспортный контроль попали за 30 минут!!!! Очередь огромная, сотрудники бегают от стойки к стойке. Разговаривают очень грубо, что само по себе для Америки непривычно. Одного пассажира обслуживают в среднем 20 минут(!!!) То забирают багаж, то возвращают багаж - отвлекаются на возврат сразу все. Рейс задержали на полтора часа. Об этом мы узнали на стойке регистрации. На стыковочный рейс мы опоздали, поэтому попросили сотрудников сразу определить наши дальнейшие действия. Парень на стойке очень в грубой форме сказал - прилетите в Мюнхен, там подойдете в сервис. Когда прилетели в Мюнхен оказалось, что сервис не работает. Бегали по всему аэропорту. Потом подождали на одном из рейсов Люфтганзы не закончилась регистрация. Попросили сотрудника ( по английски не говорит, только по немецки!!!!) решить наш вопрос. Она с кем-то созвонилась нас отправили на другой рейс в другой терминал на поезде и автобусе (Просили ведь сопровождение в Денвере- нам грубо отказали). В итоге багаж - потеряли. Отправили во Франкфурт вместо Москвы!!! Багаж ждали три дня."
Плюсы: "Comfortable seats, good leg room, pleasant staff"
Минусы: "We were late arriving in Prague and then waiting for my luggage only to realise after waiting till the very last luggage THAT my luggage was left in Frankfurt and I didn’t get it til 21.00hrs - totally ruining my plans for my first night in Prague!!!!"
Плюсы: "Good flight crew, professional, glad I arrived on time"
Плюсы: "Every thing except food. Could be better"
Минусы: "Less space in the seats than there used to be."
Плюсы: "Round trips from FRA to DME were great. Round trip from SFO to FRA was okay. It's time for United Airlines upgrade planes."
Минусы: "United Airlines needs to upgrade its planes."
Плюсы: "Вкусно кормили."
Минусы: "Рейс задержали почти на час. Медленное обслуживание, трудно попасть в единственный туалет в конце самолёта."
Плюсы: "В целом все очень понравилось."
Минусы: "Не очень удобные кресла в эконом классе, слишком близко друг к другу, глаза близко к экрану и голова почему-то неестественно наклоняется вперёд."
Плюсы: "It's terrible more than 3 hrs delay!!! They should. Ompensate for my parking and extra food for the person picking us up they had to wait met than 3 hrs!!!"
Минусы: "It's terrible more than 3 hrs delay!!! They should. Ompensate for my parking and extra food for the person picking us up they had to wait met than 3 hrs!!!"
Минусы: "The head flight attendant was very brusque with clients/passengers - demanding we hand back trays in a certain way, demanding people do not get up and stand during a 3 hour flight. At one point she rushed along the aisle to the front of the plain, bumping and hurting my shoulder, but did not bother to apologize. In front of me, was a mother with a child with special needs. The mother had to stand up for some time to have the child curl up and lie in a comfortable position - the attendant rudely commanded her to sit down and strap the child to the seat, instead of finding out how they could help. She could have achieved it with a better attitude and choice of words. The crew did not bother beyond the bare minimum - it was painful to observe."
Плюсы: "Good plane"
Минусы: "No entertainment on board of the aircraft"
Плюсы: "Clean plane, decent entertainment options"
Минусы: "food was way below the usual Lufthansa standard had a 1.5 hour delay although it wasn't the Lufthansa fault"
Плюсы: "The crew was friendly. I did not need to wait in line too much for use of restroom. The flight was on time."
Плюсы: "Extremely polite and courteous."
Минусы: "Lufthansa never treats Prague as a destination almost always off stand, it never does this to a internal German flight always late arrival frustrating"
Минусы: "The second flight they board us then left us on the bus in the parking lot for 25 minutes breathing airplane fuel."
Плюсы: "Moscow to Munich then Paris were good flights. When weather in Munich delayed our return take-off from Paris, the crew did their best to communicate. Upon arrival a Luft employee was at the gate to escort 11 of us to our connecting flight to Moscow. She took us to a special window for passport check, then our own train car to the other terminal. Bravo! Other airlines leave one to navigate alone. Thankyou Lufthansa. Food was decent on both flights in this day of many 'No food' local flights."
Минусы: "Zip. All was good for these well seasoned travelers. We appreciate the extra attention."
Плюсы: "Very efficient, clean and comfortable."
Плюсы: "Boarding was okay, we still had the rush towards the beginning and the concern is always finding overhead space"
Минусы: "Apparently if you're not awake when they ask you your choice, and it comes time to pass out food and you're awake... You don't get any. Really horrible. Food being handed out, you're hungry and not even an offer. They simply skip you."
Плюсы: "Very friendly personal, good food and drinks."
Плюсы: "When in the air crew attentive"
Минусы: "Late boarding after allowing priority customer to board, Crew then took ages to start to finish boarding and taxi , Plane sent to furtherest runway, Made little time up,"
Плюсы: "Crew was very good. Pilots, definitely, were high level professionals."
Минусы: "My reservation was cancelled - I found it at DME.. An email, which Lufthansa Moscow promised to send me, had never come. My carry on, while weighted 7 kg, and was, I believe of standard size was not approved. Again, there was an unnecessary on my mind, second TSA-like check at FRA. Lufthansa could just bring me by bus to the departure gates. I believe that police officers with openly carried machine guns INSIDE of TSA secured zone at FRA is too much (though I am not a law enforcement person)."
Плюсы: "Flight was short. Only 3.x hours."
Минусы: "Seats were very uncomfortable and seems to be made from paper. Very little leg room. My pregnant wife experienced very unpleasant feelings all flight long."
Минусы: "The airline went on strike the day I was supposed to fly, so at 4:30 in the morning I arrived to the airport and learned that my flight got cancelled. The evening before there were no info about cancellation on internet. But a representative re-booked my trip on the same day with 2 different companies from the other airport and provided a free taxi. So I arrived to my final destination only 3h late. So my ratings will go only to "overall" as OK. On the other flights with Lufthansa the "Entertainment" and "Food" are usually Excellent"
Минусы: "Delay in boarding, delay in removing snow/ice, my seat was changed without notifying me (after i checked in on line the day before)"
Минусы: "I had a short transit time in Munich (40 minutes). Munich website promises that this is possible and that gates are close to each other and if the first flight is late, then someone will help you to your next flight. My first flight was about 10 mins late. Although assistance was provided to people connecting to some of the other flights, no-one helped me with my connection. I asked two ground staff and was just told to make my own way to the next gate, which was not close. It was in a different terminal! After literally running through two terminals, I did not make it to the gate in time and had to wait for the following flight which got me home over three hours late. Lufthansa did give me a five euro meal voucher though (which doesn't buy very much in an airport cafe)."
Минусы: "It was a problem with one passenger, she came from another row and take two seats close to me and my daughter, she wanted to fly with comfort, so I told her it is not nice, this is not her seats and I have a kid with me and she should share wirh another people too, butshe was freeked out because I did a comment, than she asked me what country I'm from and I told: Russia. So she told me she could see why I so unclever...all Russian the same and laughing on me. I didn't expect so racist behavior and I stopped any conversation and complained to flight attendant. And I was double surprise! She went to her talked with her and than tell me that she could take any place she wants and she never told me any racist words, and maybe I'm a lier. I was so upset and I told a passenger that I can go to court when get back to US, she was really scared now and start sorry! But it was to late to sorry! When I asked flight attendant to sorry, she told she do not sorry!!! The flight was Monday October 3rd 2016 Lufthansa 459 San Francisco -Munich, name of flight attendant Eva-Katherine Pfaffel, the passenger seat 44 Diana or E I think, they didn't provide me information about name or her seat. The flight attendant told me it is not big dealing, maybe for Germany it is ok, but in US it is really rude, original I'm from Russia, my daughter too, additionally she is black, it will be really good if I never feel this again, I was in really helpless situation. It is really unpleasant when you spend money and get neglect."
Минусы: "The company denied any responsibility for the passenger and for the full fill the trip"
Плюсы: "fast and friendly checkin, fast boarding, easy transmit"
Плюсы: "Check in was swift"
Минусы: "Friendlier approach from the crew"
Плюсы: "Service was very good"
Минусы: "Seat spacing is small, to the point that it's impossible to remain in the seat few hours without physical pain in your body"
Плюсы: "I do like the clean aircraft, and pretty precise service. Also it was on time , for comfort the pillow and the blanket was nice . Some airlines doesn’t give anything anymore! Which is awful."
Минусы: "Just a small thing the lady who was serving and picking up the used cups said I have to finish the juice and after she can take it away. But I couldn’t finish because it was too sweet and I didn’t like the juice. So I had to get up and bring the cup to the back. That wasn’t nice. Also they at but flexible about giving choices. Only one kind of sandwich they had but I think there was one other kid also."
Плюсы: "One crew member in the OTP-VIE flight that was great in service ."
Минусы: "The delaying of both flights . The crew service on the VIE-NICE flight was awful ."
Минусы: "Flight hopelessly delayed leaving Sarajevo. No effort by staff to connect us or hold flights. Missed connection by 15 min. Would not recommend Austrian Airlines. Delays in all parts of this trip - both coming and going"
Плюсы: "The crew was amazing, the seat was comfortable"
Плюсы: "Lost my luggage"
Минусы: "Not loosing my suitcase!"
Плюсы: "Рейс был с незначительной задержкой вылета"
Минусы: "Возле элюминатора было холодно("
Плюсы: "Good service overall, the ground crew was very helpful and friendly"
Плюсы: "Even on this short 1-hour prop flight they do have average service and pass out Swiss chocolate."
Плюсы: "Flight was on time and we arrived on time Service was good and the crew was courteous and friendly"
Минусы: "long layover before my next flight to Chicago"
Плюсы: "There was nothing to like. Horible experience will never fligh with Austrian Air again"
Минусы: "The flight was long delayed, there was no explanation or any sort of pasenger notification about the delay. When I boarded the overhead luggage was full could not find space to secure my bags. The flight attendant was very rude did not assist me and made me wait. Other people traveling without luggage pushed me to pass by. I was told not very nice things. The flight was overbooked and overall horible experience."
Плюсы: "Crew was wonderful and spoke English They brought drinks. Seats were very nice and plane seemed new and very clean They handed out card decks to the kids."
Плюсы: "Nothing, we never got to go on our flight to Vienna. The only good thing is the manager, Servando, found us an alternative route after some delay. Even then, we had to haggle and really fight for fair treatment for a mistake that was 100% the airline's fault."
Минусы: "Our seats were involuntarily given away by the airport staff. We were never notified until we were scanning our tickets to board in. At that time, we had already checked in and received our boarding passes, as well as checking in 3 bags while we were traveling with a large group. There was no way we wanted to volunteer our seats, especially since we had a transfer flight to catch. We clearly stated we did NOT want to volunteer our seats at the ticket counter. No staff notified us until we were about to get on the plane to board. The flight supervisor was very rude and unprofessional, offering us no alternative solutions. I was really disappointed with such a grievous mistake by the airline, and I would not recommend flying Austrian Airlines unless it was absolutely the only airline available. They need to fix their processes for authorizing when they volunteer a passenger's seat. This caused our group a lot of stress and almost became a logistical nightmare."
Плюсы: "the flight missed my connection and they were AWESOME in handling it, getting me on a Swiss Air flight. That flight also missed its connection and Swiss Air took great care to put me up in a hotel. They made a frustrating situation so much smoother!"
Минусы: "Missed the connection because the flights were booked too closely together. Then had to wait 7 hours in the airport for the next flight. It only takes 4 hours to drive there but I don’t have a car."
Минусы: "THey denied me and I lost all tickets including back trips as well. Nobody helped me to change tickets, they just care about money and reselling my tickets to other passengers."
Минусы: "First there were problems with the plane... then it got delayed... I missed my connecting flight... now it’s 2 am I have a wedding to get to in 4 hrs and I finally just arrived ."
Минусы: "surprised by attitude of he company: you really get "low costs" services for a "classic airline" price."
Плюсы: "Friendly staff, efficient"
Минусы: "I didn’t understand that we got no baggage allowance with our tickets. When I looked on the website it appeared that star alliance members got the usual free luggage. Apparently it was a “lit” fare & we didn’t. It would have been worth it to get the next class of fare"
Минусы: "Flyght was terible"
Минусы: "We were almost three hours late on arrival. Being at VIE airport after midnight with no buses going home is no fun."
Плюсы: "Crew was very friendly. In-flight food service on such a short flight with choice of a sweet or salty snack was much appreciated."
Минусы: "Seat backs were rock solid without use of a personal pillow."
Минусы: "I remember a time when these flights had entertainment on them..."
Плюсы: "Was a fine solid flight by Austrian."
Плюсы: "Short flight, no major issues."
Минусы: "The best"
Минусы: "A poor choice of video/film/documentaries. Limited and uninteresting."
Плюсы: "I thought the food was excellent. Better food in coach than I get on first class domestic flights. Also, the in-flight entertainment was very good. I watched a couple of science shows and extreme sports shows that I truly enjoyed."
Минусы: "There wasn't much I did not enjoy that could be changed. I chose to go coach and had to put up with seating that was more cramped than I like, but I expected that."
Плюсы: "Super friendly"
Минусы: "No entertainment"
Плюсы: "staff realy nice enough room for legs good food"
Плюсы: "kids treatment"
Плюсы: "The seat spacing was fair -- I'm 185 cm (6' 1") and I could sit normally. The crew were friendly and rather competent. The food was adequate. We were given several rounds of drinks, which is beyond what usually comes with budget travel."
Минусы: "There was no entertainment except for a magazine; the food was not very sophisticated. I'm OK with both."
Минусы: "It was late No food"
Плюсы: "My flight from Vienna to Warsaw was fine."
Плюсы: "All was great"
Минусы: "except we could not do an online check-in"
Плюсы: "Вкусное пиво"
Минусы: "Вылет задержали на 1,5 часа"
Плюсы: "The seat was comfortable."
Минусы: "We were advised to arrive at the gate 45 minutes before departure. We waited an hour and a half more until we boarded. The plane was late on arrival but there were no announcements. No one knew what was going on or when we would board. There was no food served whatsoever. Just beverages. There was no entertainment."
Минусы: "Please change food, enough of pasta every time."
Минусы: "I used flights between Vienna and Prague several times and in most cases they are delayed."
Плюсы: "After departing the cluster fk that is O'Hare airport it's such a pleasure to interact with Vienna and Austrian Air. I had 'only' an hour to make the connection, and yet all, that is all, formalities took no more than 10 minutes. I had plenty of time to spare. Waiting area at the gate had plenty of seating and the staff was professional and courteous. We had to gate check bags as the plane was a regional turboprop, but everything went very smoothly."
Минусы: "Comparing with LOTPolish everything wasmore than better"
Плюсы: "Catering and service was superb. While linen. Course by course on China, no tray service. The food was exquisite. The wine was acceptable, mid range, with very generous pours in Riedel glassware and always the offer made of would I like anything more? The seperate coffee menu has to be experienced to be believed, basically, it's an authentic Vienna see cafe experience at 30,000 ft."
Минусы: "Entertainment selection was fiddly and the offerings meagre compared to the vast libraries found on other carriers, but it was sufficient. More a quibble than a gripe from me. The noise cancelling headsets were good quality noise cancelling, and comfortable. I can't wear some other airlines headsets at all and use my ear pods with an airline adapter jack."
Минусы: "По предложению авиакомпании я выбрал диабетическое питание, но на борту мне сообщили, что у них нет такого питания. Зачем тогда предлогать то чего не можете выполнить."
Минусы: "It was pretty chilly on the flight throughout the entire way. Please use more heat next time. Thank you!"
Плюсы: "Boarding was efficient and the crew were nice."
Минусы: "the seating is horrible. it was the tightest seating I've ever experienced."
Плюсы: "Decent price for economy comfort seat, 4A."
Минусы: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."
Плюсы: "Crew were excellent"
Минусы: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."
Плюсы: "Usual faultless KLM experience"
Плюсы: "Excellent crew, good food & movie selection."
Плюсы: "Fantastic gate agents!"
Минусы: "The food was terrible."
Минусы: "I was seated next to the restroom, which is not a pleasant experience for an international flight."
Плюсы: "Great crew, comfortable seating with enough leg room."
Минусы: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"
Минусы: "Too hot inside the aircraft"
Минусы: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."
Плюсы: "Pleasant flight"
Минусы: "We were delayed & missed our connection"
Плюсы: "The entertainment was amazing"
Минусы: "The seats were a bit hard"
Плюсы: "Crew was very engaging and service was good."
Минусы: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."
Плюсы: "Gaps between seats are very narrow."
Минусы: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Плюсы: "Crew was excellent -kind nice and very attentive"
Минусы: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"
Плюсы: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."
Плюсы: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."
Плюсы: "Nice flight ...was comfortable travel ...good food.Thanks"
Минусы: "No such things"
Минусы: "Flight departed 35 minutes late"
Минусы: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."
Плюсы: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
Плюсы: "Friendly in-flight personell"
Минусы: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
Плюсы: "Nice to have a wrap for the snack."
Минусы: "Would have preferred boarding by row - back of the flight first so would have been more organized."
Минусы: "They have mabaged to lost my luggage"
Плюсы: "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
Минусы: "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."
Плюсы: "Arrived Early!"
Минусы: "Left Late :-)"
Плюсы: "I got some rest"
Минусы: "unable to charge my phone or watch movies"
Минусы: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."
Плюсы: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Минусы: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."
Плюсы: "The food service was good and the flight attendants were friendly."
Минусы: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."
Плюсы: "Decent seat size. Sorta slept the whole flight."
Плюсы: "Flight crew; legroom even in cheap seats."
Минусы: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"
Минусы: "Boarding was a free for all. The travelers did not pay attention to the priorities."
Плюсы: "Just great crew."
Минусы: "Not comfortable at all and will not book KLM again."
Минусы: "Задержали вылет почти на час."
Плюсы: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."
Плюсы: "Excellent experience with the cabin crew."
Минусы: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."
Плюсы: "Улыбчивый персонал, средне-хороший самолет. Пилоты, адекватные."
Минусы: "Кресла, не очень удобные. Питание, не соответствует статусу авиакомпании. Нет никаких разъемов или развлечений на самолете."
Плюсы: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Минусы: "Flight was delayed due to weather in Amsterdam area"
Минусы: "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."
Плюсы: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Плюсы: "newer plane, good staff"
Минусы: "need better and more food options, more often"
Минусы: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."
Плюсы: "The crew were pleasant"
Плюсы: "Everything - Checkin, crew, food, entertainment"
Плюсы: "Catering is ok"
Минусы: "Seats comfort really old school"
Плюсы: "Вежливый экипаж Достаточно места между рядами Наличие в фильмотеке фильмов на русском языке"
Минусы: "Отсутствовал USB для подзарядки"
Плюсы: "Удобные кресла, достаточно места для ног В наличии розетка и USB"
Минусы: "Экипаж посчитал, что будить меня для приема пищи не следует Проснулся когда все уже доедали и свою порцию получить так и не удалось. Был максимально голоден"
Плюсы: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Минусы: "No complaints at all."
Плюсы: "Speed, crew, and reliablity."
Минусы: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."