Найдите дешевые авиабилеты в Париж

Плюсы: "The crew was so friendly"
Минусы: "Everything is so smooth in my flight!"

Минусы: "horrible dry croissant for breakfast"

Минусы: "Delayed"

Плюсы: "Bombardier C Series. Most leg room and comfort of any plane"

Плюсы: "3 - 2 seat arrangement and lots of leg room. Excellent boarding."
Минусы: "Bread of sandwich was dry."

Плюсы: "It was a lovely easy flight, always lovely flying star alliance."
Минусы: "Such a quick flight, everything was appropriate for that. Unsure exactly what would make it better"

Плюсы: "Crew ignored my existence just because I sat on the window seat, plus I'm an asian, so I'm not sure which of the reason makes her to ignore me for serving my food. Luckily the guy passenger that sit beside me helped me to inform and made sure that she served the food to me."
Минусы: "YEA, PLEASE TRAIN YOUR STAFF TO TREAT ALL PASSENGERS EQUALLY, NOT ONLY JUST TO CAUCASIAN, OTHER RACE AND ETHNIC ALSO DESERVE EQUALLY RESPECT AND TREATMENT. THANKS. SERVICE IS GOOD BUT ATTITUDE OF STAFFS ARE JUST MEH."

Плюсы: "Leg room always an issue. Crew really great."
Минусы: "Gluten free option"

Плюсы: "Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess."

Минусы: "Haven’t got there yet!!"

Плюсы: "A nice crew n my seat next to me was empty so I can sleep well..."
Минусы: "Maybe give every passenger a bottle of water..."

Минусы: "45mn late"

Плюсы: "Cabin cleanliness isgood"
Минусы: "Food is bad"

Минусы: "Food is bad"

Плюсы: "Punctual modern aircraft."
Минусы: "The onky bad thing was luggage collection. Belt 6 tucked away. The luggage was so quick coming off that there was no-one to collect it . The belt was soon full and no.more luggage could enter the belt until the luggage on the belt was claimed"

Плюсы: "I thought my out flight with Lufthansa would be good but it was surpassed by the return flight with Swiss Based on my experience I believe Swiss should be a 5 star airline as well"
Минусы: "A slight delay"

Минусы: "The screens would freeze for all the people around. The connecting flight had 50 minutes, however there was another security check and gate was quite far, everything had to be done in a hassle and we were nervous throughout regarding missing the flight."

Минусы: "Having no entertainment in the flight"

Плюсы: "Nice cabin, clean . Friendly crew"

Плюсы: "Spacious Aircraft, nice business class, friendly crew, punctual flight"

Плюсы: "Swiss Lounge, food excellent."
Минусы: "everything was very good"

Плюсы: "Everything! The cleanest aircraft I have ever been on, excellent crew, amazing breakfast!"
Минусы: "Nothing, everything was superb"

Плюсы: "All very comfortable"
Минусы: "It was delayed"

Плюсы: "Friendly Crew , modern and spacious aircraft B777"

Плюсы: "I had a wonderful experience the whole way through."
Минусы: "The TV froze and stopped working for me. Thankfully it was the last thirty minutes of my flight. Mine was the only that appeared to be broken."

Минусы: "Delayed again"

Плюсы: "choice of movies were very bad"

Минусы: "the boarding was weird because of the aircraft change and rearranging of seats. the computer reassigned us very strange, making us seating mostly in one are, while other rows were completely empty."

Минусы: "Delay"

Плюсы: "Professional service"
Минусы: "Lounge in Dublin poor"

Плюсы: "Service"
Минусы: "All was great"

Плюсы: "Fully reliable"

Плюсы: "not enough room, everything hastily delivered"

Плюсы: "good entertainment system, modern aircraft , friendly and competent crew"

Плюсы: "Smooth, on time flight"

Плюсы: "Plane was comfortable (for a plane) and the staff were polite and efficient. The flight made up lots of time and the in flight snacks were very welcome."
Минусы: "The flight was very delayed, and the communications from Swiss was lacking. In fact their app thought the flight had taken off and landed on time?!"

Плюсы: "Friendly crew, clean flight"
Минусы: "Charged 45 SF (about $50) to check 1 bag"

Плюсы: "On time"
Минусы: "Engine shut down juast as the safety briefing started but all was good when it started again. A light meal would have been better than yoghurt & biscuits. Staff were very helpful."

Плюсы: "Flight was overbooked so we were offered a cash incentive to volunteer to wait for the next flight, which we accepted. Boarding staff were great."
Минусы: "Very long time to board which resulted in flight leaving late"

Минусы: "1h45 departure delayed with no compensation."

Минусы: "We did not receive the baby pram after landing. Needed to pick it up at the baggage claim."

Плюсы: "Aircraft clean, staff friendly and efficient"
Минусы: "Lighting in aircraft is too bright Food offers by swiss in economy is terrible. My company di a not support business class travel"

Плюсы: "Crew handled it well"

Плюсы: "zurich a great airport."
Минусы: "cheese roll"

Минусы: "They checked at the gate all our hand luggages to make sure we didnt exceed the 8 kilo mark. This is very cheap and only suitable for the low cost airlines. I expect swiss air as a higher class flight to turn a blind eye on this matter"

Минусы: "Even one member of the crew was not very nice with my young daughters."

Минусы: "The seat was horrible and had no cushioning. Left . Worn out and non manintained seating systems . Had body pain"

Плюсы: "- Lots of snacks selections during the flight - Great selection of Movies - but unable to watch them"
Минусы: "- No special treatment for Star Alliance Gold Member - Crew member forgotten my drink order completely - Entertainment system was not working after 7 Restart attempts - The whole entertainment system is very 90's - OLD and ready to retire - There were crumbs or foods left over from previous flights on my seat and tomato sauce on the tray table - Foods selections was not that great"

Плюсы: "Quick boarding"
Минусы: "Nothing"

Плюсы: "Отличный экипаж!)"

Плюсы: "Crew"
Минусы: "We were delayed thirty minutes due to slow service. Zero entertainment and only a brownie for a snack"

Плюсы: "The crew on-board was nicer this time"
Минусы: "Had wait in line for more than 1.5 hours to check in (no self-serve kiosk) and then conform to the 10kg carry-on (both backpack and suitcase) rule which didn't happen on the first flight. The staff are rude and unhelpful and the whole process of dealing with Norwegian is confusing."

Плюсы: "Everything was great"
Минусы: "I’d honestly pay more for childless flights"

Минусы: "Improving customer service during delay but overall good"

Минусы: "Delay was 4 hours. All time we spent in aircraft"

Плюсы: "Service and the crewe was very kind"
Минусы: "There was no entertainment a lite. Crowded the seat but I understand as it was a smalll airplane."

Плюсы: "Lufthansa как всегда на высоте, вежливый персонал как при регистрации и посадке, так и в самом самолете. Прекрасное питание, подарки детям при посадке в самолет."

Минусы: "Food could be improved."

Плюсы: "Quick, efficient, relaxing."

Минусы: "Our flight was 9 hours late. We were given no notice of this until we arrived at the gate. it took an hour if holding before we could reach customer service. Customer service at our arrival gate was extremely slow. Baggage claim closed before my daughter’s luggage was released and it was lost until the next day. Our connecting flight was booked incorrectly do we had to spend the night in Frankfurt. Our 13 hour flight took 29 hours. The food was awful."

Минусы: "Flight was 2 hours late in departing from Frankfurt."

Плюсы: "The seats are comfortable and the plane was clean and well-presented."
Минусы: "The flight left with a slight delay. As I boarded, I was issued a new seat in the middle, as opposed to the window seat I had selected. There was zero explanation for this change. When I approached the flight attendants about it, with a smile on my end, I was offered the equivalent of a shrug. As I gave up, I was also informed there was no more room in the overhead bins, so not only did I end up sitting in the middle (which I loathe), but also with my carry-on under my feet. I’ve always been a fan of Lufthansa, but I’m a little disappointed this time around."

Плюсы: "Professional, efficient, full, nice sandwich and coffee."

Плюсы: "Nicest guy at the check- in in Moscow OK boarding"
Минусы: "Apart from the fact that this flight never goes to the gate and its always a bus that gets you there? This time they decided to check our passports and since we are not at the gate like normal people it has to be on the plane So you can imagine how slow it went I had a connecting flight... Luckily this time customs check up was very quiet"

Плюсы: "Really?"
Минусы: "Crew doesn't care, do absolute minimum Not helping with luggage, smiling and ignoring Not enough to drinks When the drink cart passed our row I pushed Call crew button No one even came!! When I asked for a diet coke stewardess showed me leftovers of sprite probably fished out of the garbage and said that's all they have left Really?! Not to mention that I have paid extra for choosing my sit and ended up sitting in the back in the worst sit with least possible legroom Thank you Lufthansa"

Минусы: "You cancelled. Cost me lost lodging, missed connecting flights and a day of my trip."

Минусы: "Beware. Frankfort to Paris A321 Business class is coach with an empty middle seat. Uncomfortable even for a short flight. Very disappointing following excellentvbusiness class on first leg of trip Orlando-Frankfort"

Плюсы: "Enough space for my legs, cabin crew okay"
Минусы: "No entertainment"

Минусы: "всегда раздражает процедура посадки, потому что невоспитанные люди лезут вперед В этот раз сотрудники попытались немного распределить пассажиров перед посадкой, чтобы был порядок За что им огромная благодарность. Наверно же есть какая то система типа раздельных очередей под плакатами с названиями рядов или еще что то.. ну иначе прям очень неприятная процедура посадки. Или посадка по очереди с кона самолета. Сами представляете, что это - зависнуть в проходе в ожидании нерасторопного пассажира, который не спеша запихивает багаж и достает свои вещи - все стоят, ждут пока он усядется... А вообще спасибо: летать, как правило приятно А! Франкфурт- Москва не очень приятно стюардессы , в отличие от Орландо-Франкфурт , прям не очень."

Плюсы: "Crew greeted every passenger with a smile on entry and exit! So nice. Delicious, large cookie for a short flight."
Минусы: "Boarding was poor. Did not board back of aircraft first like Lufthansa does on other flights. Felt sardined almost because of a full flight"

Плюсы: "Although clearly an older plane, it was clean. Gate personnel re-assigned me to a seat in a row with no-one in it."
Минусы: "The gate of departure moved twice before departure. The last change was to a completely different building. Apparently the equipment was changed and I did not learn that I would need a seat re-assignment until I scanned my boarding pass during boarding. (However, the gate agent was quick to accommodate)."

Минусы: "Business class - not enough Space for legs. Took hand lagage during boarding for check in , because of the weight. Rules are Rules, but for business class can give some tolerance. Near to my seat two suitcases were put on the floor..."

Минусы: "К сожалению, оба раза, когда самолет вылетал из Франкфурта. вылет задерживался на значительное время: на 2 часа вылет Франкфурт-Лос-Анджелес 22.12.2017 и на 40 минут задержался вылет рейса Франкурт-СПб 13.01.2018"

Минусы: "There was a 3 hour delay."

Минусы: "There were no Lufthansa representatives in Frankfurt airport upon my arrival. Also my connecting flight wasn't showing on electronic board. I had to get WiFi connection in order to get any info. I was very unhappy about it ."

Минусы: "The flight attendant did not give me any meal and there were ppl seating in my row who got. SHE completely ignored me"

Плюсы: "Хороший сервис во время полета"
Минусы: "Плохая организация регистрации на рейс ( и это при электронной регистрации). Хамство сотрудников в аэропорту Денвера. Потеря багажа. Задержка вылета на 3 часа"

Плюсы: "Обслуживание в самолете - хорошее. Профессиональные стюарды. Все время улыбаются, доброжелательно отвечают на все вопросы. Питание в 10 часовом рейсе было замечательным. все быстро раздавали и убирали. Еда была вкусной. Пилоты тоже очень профессиональные рейс прошел без толчков. спокойно . Спать было комфортно. Никаких очередей в туалет не было. В самолете все было замечательно."
Минусы: "Сотрудники в аэропортах. На регистрацию в аэропорт Денвера мы приехали за три часа. На паспортный контроль попали за 30 минут!!!! Очередь огромная, сотрудники бегают от стойки к стойке. Разговаривают очень грубо, что само по себе для Америки непривычно. Одного пассажира обслуживают в среднем 20 минут(!!!) То забирают багаж, то возвращают багаж - отвлекаются на возврат сразу все. Рейс задержали на полтора часа. Об этом мы узнали на стойке регистрации. На стыковочный рейс мы опоздали, поэтому попросили сотрудников сразу определить наши дальнейшие действия. Парень на стойке очень в грубой форме сказал - прилетите в Мюнхен, там подойдете в сервис. Когда прилетели в Мюнхен оказалось, что сервис не работает. Бегали по всему аэропорту. Потом подождали на одном из рейсов Люфтганзы не закончилась регистрация. Попросили сотрудника ( по английски не говорит, только по немецки!!!!) решить наш вопрос. Она с кем-то созвонилась нас отправили на другой рейс в другой терминал на поезде и автобусе (Просили ведь сопровождение в Денвере- нам грубо отказали). В итоге багаж - потеряли. Отправили во Франкфурт вместо Москвы!!! Багаж ждали три дня."

Плюсы: "It was quick and smooth. Snack provided. Baggage arrived quickly."

Плюсы: "Everything was fantastic! And that is hard to say about air travel theses days. I will definitely fly Lufthansa again."

Плюсы: "Flight and land was smooth."

Плюсы: "Great crew, good humor and helpful!"
Минусы: "Could have had more beverages served. But to many kids crying & screaming (not crews fault)"

Плюсы: "Вкусно кормили."
Минусы: "Рейс задержали почти на час. Медленное обслуживание, трудно попасть в единственный туалет в конце самолёта."

Плюсы: "В целом все очень понравилось."
Минусы: "Не очень удобные кресла в эконом классе, слишком близко друг к другу, глаза близко к экрану и голова почему-то неестественно наклоняется вперёд."

Минусы: "Will newer agan fly business with Lufthansa!! It's not business at all just regular econom seats with short leg room and casual service. They should be sorry for that kind of business!!"

Плюсы: "-"
Минусы: "-"

Плюсы: "I enjoyed the meal service, drinks and entertainment."
Минусы: "My final leg of the trip was delayed by 3 hours, making us sit on the plane. I missed my connection in Minneapolis. Not happy because the airline did nothing to help me get home."

Плюсы: "The crew and plane were excellent and being served both food and beverages were nice."
Минусы: "The seats were uncomfortable and legroom was poor."

Плюсы: "Entertainment and food were good."

Плюсы: "Timing, entertainment options."
Минусы: "Unability to check in with 2nd passport instead of visa. Also, No sits selection available if you have 2 passports to travel. Baggage was lost."

Плюсы: "The crew was nice and professional."
Минусы: "We waited over an hour for two people to board the plane. After we waited, the couple didn't make it past security; so, we had to wait another 20 minutes for the company to take their luggage off of the plane. I was late checking into my hotel, which was in the process of being canceled."

Плюсы: "Crew was fantastic."

Плюсы: "Title says it all Short flight"

Плюсы: "The pilots were very good as always"
Минусы: "1 there was a baby screaming for about 5 hours next to me and the crew didn't do anything to help calm him down. I couldn't sleep or watch tv, neither my neighbors. Food: they served food without any drinks. I had to wait starting eating for another 10 min when they served water. Entertainment: there is no Russian language as an option."

Плюсы: "Everything"

Плюсы: "Standard short flight."
Минусы: "I have no idea why they would book this flight for a connection to Chicago. They only gave me an hour window for connecting and with the plane delayed 30 minutes I had to rush through and skip everyone in like at passport check and made it just as the were boarding my connection."

Плюсы: "There is more space on intra European flight than on cross continental flight!"
Минусы: "Still don't like amount of room."

Плюсы: "Nothing really. Seats are very uncomfortable, crumbled together with little space. Food quality is poor, selection of movies are very limited, tv screens are old, outdated screens. Poor selection of alcohol drinks, coffee is very poor. To be short, Typical american airline like delta or american airline with nothing good or special for transcontenintal flights. Does not allow 2nd luggage to check in without fee. For $1000 ticket I would expect more. There are a lot of companies who provide much better service for international flights: like Virgin Atlantic, British airways, Aeroflot, etc. I don't even want to mention Asian and Gulf company with much superior service. Boarding is nightmare, they make you stand for half an hour to board! Total rip off!!!"
Минусы: "Stuardess and stuards were nice but nothing Else worth to mentioned. Quality of service poor to average at best."

Плюсы: "I was very pleased by this flight, all good or excellent."
Минусы: "I have nothing negative to say."

Плюсы: "New plane, comfortable seats, cheerful and polite staff"
Минусы: "There were no overhead screens with the video clips about Greece and its food..."

Плюсы: "It was a pleasant and uninterrupted flight with good service by the cabin crew"
Минусы: "The boarding procedure at Bucharest Airport was more like boarding a bus - not a big issue but if I had to find one thing to improve that is what I would suggest."

Минусы: "Better organization during boarding would be good. People all stand around in a mass blocking others access to the boat ding pass control terminals."

Плюсы: "Pretty roomy seats, food and drinks included in the price."
Минусы: "30 minutes late at the take off, but appreciate captain’s comment that airport was busy at the time."

Плюсы: "Service was great."
Минусы: "Couldn’t download the entertainment app."

Минусы: "Flight was late, we missed our connection, there was no information etc"

Плюсы: "Was on time and staff is always great"

Минусы: "Treated like peasants rather than customers. An annoyance to the check in staff rather than someone trying to enjoy a holiday. Totally disgusted with their attitude. Can’t wait for the return leg....."

Плюсы: "Nice and efficient crew, clean plane and sits, sat in Exit row so quite comfortable"

Минусы: "Food was very small portion, chicken (2 little slices) with plenty of potatoes. Forgot to give me the tray with the food,didn’t apologize at all.then they told me i need to wait cause they ran out of food trays.."

Минусы: "The food honestly"

Плюсы: "Efficient. It was a very short flight."
Минусы: "Offer of Wi-Fi."

Плюсы: "Everything went well."
Минусы: "The food."

Минусы: "Legroom is extremely tight Boarding processes, including weighing of hand luggage are chaotic and feel like they are designed to catch people out."

Плюсы: "The food was excellent and the cabin crew were friendly"
Минусы: "Not enough water available as it was a very warm flight and I was quite dehydrated"

Плюсы: "Crew were v good"
Минусы: "Comfort no entertainment, small seats..."

Плюсы: "The staff were nice."
Минусы: "Food. Queued too long before we could board."

Плюсы: "Very nice crew! Comfortable aircraft"
Минусы: "The three boarding passes sent to my email with no practical option to use them"

Минусы: "Не долетело 2 чемодана из трех. Разбираемся."

Плюсы: "Again a lovely smooth flight that departed on time. The captain spoke very clearly and was easily understood."
Минусы: "The seats were uncomfortable for this length of flight and space very limited."

Плюсы: "We had a nice comfortable flight and were delighted to receive the complementary food and drinks."
Минусы: "We were slightly delayed and found it difficult to understand some of the announcements from the crew."

Минусы: "40 mins inside the plane before departing with temperature 30 Celsius when aircondition not functional"

Минусы: "The flight was delayed ninety minutes and caused us to miss our connection. They refused to do anything to help us out and they were reuse on top of it. We were left praying for a hotel on our own, as well as having to purchase new flights. Absolutely horrible customer service - do not ever for this airline!"

Минусы: "Limited space. Unacceptable"

Плюсы: "Very nice crew, had trouble with boarding"
Минусы: "Boarding. They couldn't figure out to make people queue up. It's not a hard job, but they looked like they were struggling. It made me feel like I should step on and help"

Плюсы: "The staff especially the cabin crew were very professional and Courteous. The food was fantastic and served well."
Минусы: "Being called to wait to board in a Que when we did not need to like Ryan Air"

Плюсы: "The crew were very professional and polite on board and the food was excellent"
Минусы: "The baggage machine at Athens that my friend used seemed to be faulty when the same bag was checked on another machine it was kilos lighter. But the ground staff at that machine a man was very rude to her."

Минусы: "The food was all meat and I am a vegetarian"

Плюсы: "The boarding crew was NOT so gentle when he seen my Passport nationality. The flight left on time"
Минусы: "The food was as expected. The seats were very good and comfortable."

Минусы: "Disembarkation via buses. Not great."

Плюсы: "I would tell the boarding man (C. G..?..) that I know that TIME IS MONEY, and for that I pay my money to the air lines to help in doing my stuff (like boarding) GENTLY and respectfully. Actually, when I noticed this from you twice, I had an embression that the passport nationality harms you.... Any way, thank you."
Минусы: "Food was good. Chairs were clean and relatevly good. Thank you"

Плюсы: "Best airline in Europe! Excellent service, excellent food, excellent staff and young fleet of aircrafts. I always aim to pick aegean when available to the destination."

Плюсы: "Flight was on time. Crew were good. Flight deck announcements were appreciated."
Минусы: "Getting on a bus to the aircraft is challenging with 3 young children and carry on. We couldn’t get a seat. Could not eat the croissant as I’m allergic to chocolate. I’d had no breakfast and that was the only option."

Плюсы: "For a short flight we had a good lunch and good customer service. Seats were comfortable with reasonable legroom."

Плюсы: "Перед полетом дают конфетки, как в детстве. Достаточный ассортимент напитков, неплохая еда ( на утреннем перелета был вкусный пирожок с овощной начинкой, а вечером- полноценной горячее, маленький овощной салатик, что-то сладкое), стюардессы красотки и очень доброжелательные, на рейсе в Россию была даже русскоговорящая девушка."

Плюсы: "Polite"

Плюсы: "short flight but managed to get some coffee/food, very helpful and polite crew as always"

Плюсы: "Was good space."
Минусы: "Not informed of any delays on screen or anywhere but somehow Kayak knew before I arrived at airport."

Плюсы: "-"
Минусы: "-"

Плюсы: "Legroom Polite and attentive crew"
Минусы: "Flight times No onboard entertainment"

Плюсы: "Clean aircraft Legroom Polite service"
Минусы: "Delayed No onboard entertainment"

Минусы: "parked nesr chute but used buses to take us to the terminal"

Минусы: "The hand luggage was collected before the gate from several passengers to check in, however not from everyone and others boarded with the same size hand luggage as was collected. As a result, 45 minuts waiting at the belt for suitcase in Athens and beeing late for meeting!"

Минусы: "boarding took for ever. service from the cabin crew was not good. no entertainment."

Плюсы: "good service prompt take off quick disembarkation"
Минусы: "the two paramedics in the seats next to me clearly engaged in an inappropriate workplace relationship lol"

Плюсы: "excellent service, prompt take off and disembarkation, also i had three seats to myself three seats to myself. i am changing my life for the better idk what i did to deserve this idk what karma i gave out or will recieve to balance out but i was given this experience for a reason you don't appreciate how amazing it is until you have it, stretched out in front of you."
Минусы: "nothing it was perfect"

Плюсы: "Departure delay and change of gate at last minute. This has become a frequent occurrence even though they usually make up some of the time in flight. I would appreciate more timely information about delays."

Минусы: "Announced 10 minute delay but when I got to the gate the plane had not yet arrived. Eventually the delay to depart was closer to 40 minutes. This is not the first time this happened with Aegean. I would appreciate more accurate and timely information about delays so as not to have to rush to the gate and then wait."

Плюсы: "Можно заказать другой тип питания (заранее), но не факт, что его принесут. Кошерное питание - лучший выбор."
Минусы: "Обычное питание совершенно невкусное, очень соленое. Из большой компании никто не смог его съесть. Кошерное питание - лучший выбор."

Минусы: "delayed departure and late notification of delay at 20 minutes to departure board said go to gate, at gate there was a 30 minute delay announcement then there was a further delay when we boarded"

Минусы: "Boarding tool a long time and late take off"

Минусы: "Poor selection of european films! There is a far bigger choice in e.g. Singapore airlines or Cathay Pacific. Rest was fine."

Плюсы: "I like the airline and the workers are great. I don't like when they charged for luggage that $60.00 each way like round trip is $120.00. It should be by weight is 50 lbs or 23 kilo for minimum and if it is over the weight than it should charged little more price."

Минусы: "Austrian could learn from the likes of singapore airlines and cathay pacific: the choice of movies was pretty limited (1 italian, 1 french, 1 spanish) and the games were simply boring. The food was ok, breakfast pretty terrible (breed but no butter, reconstructiesergramingtheworstieverate.Stodwoowfs"

Минусы: "Buses to and from the plane. One driver left us in a full bus waiting for 20 minutes. When we arrived in Vienna, there was no bus to pick us up. We had to wait in the plane until one showed up."

Плюсы: "Friendly crew"
Минусы: "We were delayed about 40 minutes due to air traffic. It appears they knew that, and we could have waited in the air conditioned terminal, rather than on the plane. And, I could have informed my Niece I would be arriving late, but I had no Wifi."

Минусы: "40 minutes waiting clearance for boarding and then for departure, for a flight 45 minutes in duration..."

Плюсы: "Nothing"
Минусы: "Flight delayed for one hour which caused us to miss our train. We had the longest check-in queue in the world although we have already checked in online and had our boarding passes in advance. Snack on board was a poor piece of biscuits"

Плюсы: "On time & clean"
Минусы: "Can’t really say"

Плюсы: "Noting outstanding."
Минусы: "Seat comfort."

Минусы: "Not a lot of legroom in my Premium Economy seat (10C). Seat itself just OK, the high price isn't justified. This flight is usually about one hour late and it was."

Минусы: "The crew kept the temperature in cabin at 26 or 28 degrees Celsius. Whole trip felt like being in the oven. I will NEVER EVER FLY AUSTRIAN AIRLINES AGAIN."

Плюсы: "Very efficient and fuss free. Just what I was looking for from a short haul flight!"
Минусы: "The snacks are super small, which isn’t unexpected when the flight time is so short."

Плюсы: "I was able to get good seats, front of the plane. 3rd row for all my flights. pretty decent leg room"
Минусы: "flight was delayed, 2nd Austtian flight delayed in the same day"

Минусы: "Complete experience and issue, resolution"

Плюсы: "thebflight wqs smooth and on time"
Минусы: "snack they gave something sweet at 07:00 AM"

Плюсы: "Crew was good and entertainment was great."
Минусы: "They charged me 200 euros for my bag and I wasn’t told that I couldn’t bring 1 luggage with me."

Плюсы: "Great to be able to check in bags at the CAT railway station in the morning. Cabin crew were excellent- very friendly and helpful and did two drinks services. Austrian’s cabin crew sets them apart on European routes."

Плюсы: "Very comfortable journey, leaving on time, arriving on time"

Плюсы: "Flight was relatively empty today, therefore boarding was smooth and easy. I had a row to myself.. Smoothest landing ever... just a lucky day"

Плюсы: "Excellent crew, delicious Austrian wine, only a short flight so only some nibbles to eat which was fine."
Минусы: "Seat wasn't the best, quite hard on the middle back."

Плюсы: "Lost my luggage"
Минусы: "Not loosing my suitcase!"

Плюсы: "Absolutely nothing. Despite booking business class flights 3 months before departure date because we had to attend a very important wedding. Swiss Airlines overbooked the flight but didn’t warn us in advance. This meant my husband was forced to pay over 8 thousand Euros to charter a small private je"
Минусы: "So That we could attend the wedding early the next morning in Oldenburg. They then had the audacity to void our return flights. Luckily I spoke with a lovely lady at Lufthansa, explained the situation and she re-instated return flights for an admin fee. Will never ever use Swiss Airlines again."

Плюсы: "Everything:)"

Минусы: "When we checked in, we were told we didn't have seats because the plane was overbooked. We waited at the gate for information. The attendants were curt and not helpful, they told us they had no information. After the plane was boarded, we were finally given tickets with seats and rushed onto the plane. When we arrived at the Sarajevo airport, our luggage and the luggage of many passengers did not arrive! We waited in a line for 1.5 hours to put in a claim for our suitcases. It was not a good experience."

Плюсы: "Timely departure and pleasant staff on board"
Минусы: "It was cold during the flight,"

Плюсы: "Good experience, service was good, and attendants were courteous"

Минусы: "Seat !!"

Минусы: "One hour late for take off..."

Плюсы: "Nothing at all."
Минусы: "Couldn’t get on the flight due to two cancellations of prior connecting flights. Utterly, totally unacceptable - and no explanation of why."

Плюсы: "Nothing. See below."
Минусы: "Original flight cancelled so rebooked ojba floght five hours later - then with one hour to go until that second flight, that was cancelled as well. Totally unhelpful ground staff, who were oblivious to the fact that I had a work commitment the next day so couldn’t overnight in some random hotel at an airport to suit Austrian’s policies. Eventually routed via Lisbon which meant literally flying all night to arrive at 0600. Lufthansa and Austrian have some serious faults to correct."

Плюсы: "I get Airpoints with the flight, crew were lovely."
Минусы: "Flight was overbooked, so a few delays (as they were asking if anyone would layover to release a seat) and they were being very strict on the one bag per traveller, but that’s fair enough considering it was busy."

Плюсы: "Very good drink service (one cold and one hot drink)"

Плюсы: "Medical help"

Плюсы: "Everything was great. Lovely and efficient crew. Sound not good on films but we were in economy so maybe just the disposable earbuds. A small point and didn’t spoil an otherwise great service."

Плюсы: "Everything was good"
Минусы: "Red uniforms are ok but red tights awful"

Плюсы: "Had 45 Min to connect at vienna airport and our first flight was delayed so we had to run to get in time to the gate. Literally the gate was on the opposite side of the airport. Bad logistics"

Плюсы: "Great staff, good meals, snacks, and drinks thru the entire flight."

Плюсы: "The flight attendants worked very hard Patient and courteous."
Минусы: "Drinks are varied Food needs improvement The bread is low The vegetarian meal is poor"

Минусы: "Lufthansa’s/Austrian Airlines’s idea of a ‘snack’ is a pathetic little bag of sugar and chemicals that no one should have to be offered, even if it comes for free. Hugely disappointed. Flight attendants not attentive enough, and it took forever for the flight attendant to come after I’ve pressed the call button. Overall impression: meh! First time flying Austrian, but next time I’ll probably book with their competitors if prices are similar."

Минусы: "Lufthansa’s/Austrian Airlines’s idea of a ‘snack’ is a pathetic little bag of sugar and chemicals that no one should have to be offered, even if it comes for free. Hugely disappointed. Flight attendants not attentive enough."

Плюсы: "Crew were amazing"
Минусы: "Delayed at boarding Delayed inside plane No entertainment No room for my long legs - no option"

Плюсы: "Staff were always courteous."

Плюсы: "Friendly staff, on time flight. Nice refreshments"

Минусы: "arogant staff, flight canceled, great difficulties to claim my money back"

Плюсы: "I watched three good movies during the flight to London. I enjoyed them."
Минусы: "Nothing particular."

Плюсы: "Great flight. Was long but made nice by staff/crew and entertainment options."

Плюсы: "smooth flight, friendly crew"

Плюсы: "More legroom than some orher carriers even in regular economy seat, better quality of food, and faster service"
Минусы: "Hot tee was only offered after hot meal service not before."

Плюсы: "Everything OK"
Минусы: "Arrived 5’ later, lost train"

Плюсы: "Sit was not comfortable, looks like that airplane was not for long trip."
Минусы: "Comfortable seats, screen, usb charger."

Плюсы: "The flight was very late taking off meaning I had to literally run across the airport at Krakow to make my connecting flight to London Heathrow which was over an hour late arriving at Heathrow Airport."

Минусы: "The registration could open earlier than two (!) hours before the take-off! Or, at least have more than two representative registering economy class passengers (yes, there was a big and very slow line). The food could be better than just a McDonald's type apple pie."

Минусы: "My screen was not working"

Плюсы: "Plane was newer and the cabin crew were courteous."
Минусы: "Gate people suck. I can’t even describe how rude and useless they were. There was a lot of them and none of them would have been better. I also was almost bitten by a large pit bull while waiting to board the plane."

Минусы: "No comments"

Минусы: "Short term for the transfer"

Плюсы: "Crew was fine."
Минусы: "Paid for business class on LOT. Somehow this was delivered on a low cost carrier. Not the same business class product at all, ancient plane, worn seats though they claim to be "new" on this 767. Multiple hours delayed departing, no reason given, and no updates, we just sat there for hours. I assume mechanical. Caused me to miss my connection and here I am having to pay huge for a last minute hotel. Not what was advertised to me which was a LOT flight not a codeshare on an old plane. Booked it through Kayak, will not be doing THAT again."

Плюсы: "I liked the smooth boarding process"
Минусы: "Snacks could be better and you could reduce plastic waste. I don't want to drink water from plastic cups, I don't need a napkin to my water, I don't need to receive a sweet bun packed in plastic wrap..."

Минусы: "On top of what I rated, the flight was delayed by 1 hour in Chicago, enough to miss the flight to Sofia and have to spend the night in Warsaw. It’s been one terrible experience. A lot of things can be better. The ratings are pretty descriptive."

Плюсы: "The connecting flight from Milan was almost an hour late. But the ground staff were very helpful and professional and help me to board the flight, in a haste. The flight crew were friendly and professional. The food was delicious and sufficient. Overall very happy with my first flight in LOT."
Минусы: "Knowing that the incoming was late ground crew could have been better prepared with a motorised transport in the airport (instead of me running out of my breadth). The onboard entertainment could have been better. WiFi in plane would be nice. But these are suggestions. I was overall very happy."

Плюсы: "Nothing in particular."
Минусы: "The plane was late. First advice 30 minutes delay, but when it took off it was about an hour later. Due to this my luggage went missing and I had to run to catch the WAW-DEL flight and delay that flight also. The ground staff were unhelpful. There was no food. Flight crew were mixed bag."

Минусы: "Bathrooms smelled and dirty and not functioning"

Плюсы: "Seats were comfortable"
Минусы: "Rude crew,delays all the time"

Плюсы: "Everything and everyone from the crew was very professional, food, entertainment, above my expectations."
Минусы: "Polish airlines have some problems, but this flight was perfect. Great job."

Плюсы: "The service was great"
Минусы: "Boarding was late and disorganized. The entertainment system was out of date with only a limited selection of movies - no wifi, no tv series, no live tv, no podcasts, ..."

Минусы: "Tight seat places. No food unless paid for."

Минусы: "Not being late"

Минусы: "They lost my bag!"

Плюсы: "It was ok"
Минусы: "Teleportation"

Плюсы: "Quick problem solving with the delayed flight."
Минусы: "Again, lost baggage is an incredible inconvenience."

Плюсы: "I had no issues at all. Checkin was easy and friendly. I had payed for my checked bag online. Boarding was simple and LOT held the flight about 5 minutes so that some connecting passengers could make it. Service onboard was friendly and efficient."
Минусы: "Honestly, everything was just fine. Security at Warsaw is a disaster and a nightmare so give yourself a good amount of time. It took 30+ minutes for me to clear and there were only 8 people ahead of me."

Плюсы: "The service, food and seating were beyond my expectations."

Плюсы: "Excellent crew, excellent service, great entertainment choices."

Плюсы: "Ground crew (checkin counter) was very nice."
Минусы: "Better seats (business is just a middle seat unoccupied), better food. No entertainment at all, not even music."

Плюсы: "The aircraft, specially the seats, the crew, the pilot and the service during the whole flight"
Минусы: "N/A"

Плюсы: "Arrives on time. Speedy boarding. Polite staff. Smooth flight."
Минусы: "Leg space in the seat is very tight."

Плюсы: "Free Services very good"
Минусы: "It is hard to believe that embarking/disembarking a plane from an European capital to another is still done by bus in the year 2019. Moreover the security check in Warsaw was painfully slow and I almost missed my conection to Toronto."

Минусы: "Be prepared, that overhead bins for hand luggage are very small on this plane"

Плюсы: "New plane with charger available at every seat even in the economy class. Clean interior, polite crew"

Минусы: "Plane left 3 hours late for a tire change? Missed connections and had to rent a car. Audio jack didn’t work on tv. Flight attendant was aware of time issues and were going to help me get off plane quick. They didn’t.. Also, why is the 787 so hot? Nice plane but needs air vents. Both times now it was sooo warm in the cabin."

Плюсы: "The crew remained polite and we were given a bottle of water each during at 2.5 hour delay."
Минусы: "We had a two and half hour delay on an evening flight on a Sunday from WAW to Paris. This was during the UNFCCC COP24 when there was extra heavy international traffic through Warsaw. It was not clear why the plane was delayed for so long. It meant in the end that we got to Paris after midnight when the RER train had stopped running and the airport was functionally closed. This meant instead of a train ticket, rather a 55 euro taxi to get home. This was an expensive delay."

Плюсы: "On time, stable flight without surprises"
Минусы: "Bus takes you to and from the plane."

Плюсы: "On time"
Минусы: "Baggage destroyed"

Плюсы: "All Good"

Плюсы: "I DIDNT TAKE A FLIGHT TO LONDON DONT KNOW WHAT YOURE TALKING ABOUT"

Минусы: "LOT was late on every flight. Did not miss any connections, but could not leave on-time if it was there only responsibility."

Плюсы: "Brand new plane, very smart albeit plasticy and clunky. Professional staff. Very helpful when I had a specific personal request at the booking office. Flight crew were not constantly trying to force us to buy things or making announcements every 5mins like some budget airlines I could name. Flight was 30mins early so no problems there."
Минусы: "Warsaw Airport is terrible. Not enough seats in the departure longes. Not enough choice for shops. Not enough toilets for the volume of passengers."

Плюсы: "Food was great and aircraft was new Fast track lane in WAW was really fast - saved a lot of time"
Минусы: "No online checkin offered No lounge offered, even for a fee Luggage was not tagged priority No priority boarding offered Service quality onboard was a bit variable"

Плюсы: "Very friendly crew member."
Минусы: "If you book a afternoon flight with LOT, you should be aware your plan will mostly arrive late"

Минусы: "Long baggage unloading time"

Плюсы: "The Boeing 787 "Dreamliner" proved to be a great plane. The noise level inside the cabin was low, the legroom and width of the seats was excellent,"
Минусы: "The flight attendant was rather "bossy" than customer oriented."

Плюсы: "Nice crew and comfortable seat"
Минусы: "Flight was delayed (again) so I missed my train. Taxing and bus takes 30min as they do not take bridge :("

Плюсы: "Movie options were great and there were outlets for electronic plugin. Dinner was much better than I expected!"
Минусы: "We waited in a really long line for a really long time before boarding started. Often the flight attendant was moving so fast with the cart that it hit my arm which was resting on the armrest. Not a lot of attentiveness. Also I would have liked to be asked if I spoke Polish before the crew started speaking in Polish to me with no English translation."

Плюсы: "Overall everything was good - I have travelled frequently with LOT in the past few months and this was perhaps the best experience so far. Boarding was easy enough - the flight was not fully booked so there wasn't the usual Central European pushing and anxiety during boarding. Flight crew are informative, cabin crew attentive and kind. Service and food were good."
Минусы: "Comfort on these long haul flights is not expected in economy - the seat next to me was free which came in very useful as the person in front of me reclined almost immediately and kept throwing himself about in his seat in vain attempts to get comfortable - I was able to move over so I wasn't disturbed by his person. Why they have reclining seats is a mystery - it doesn't make it appreciably more comfortable for the person reclining and it reduces leg room for the person behind, makes it more difficult to watch the screen (despite the tilting feature) and means that the tray table is resting on your knees during meal times."

Плюсы: "most everything was fine especially since I had a short connection in Warsaw but they made me pay 20 euro in Bucharest, ROMANIA for my piece of checked baggage (it was less than 23 kg) & according to my itinerary it should have been free so in a sense I feel cheated & robbed & it does not leave a good taste in my mouth about using you or them in the future (I have the receipt for 20 euro & would like to have that money refunded) Steve Young"
Минусы: "most everything was fine especially since I had a short connection in Warsaw but they made me pay 20 euro in Bucharest, ROMANIA for my piece of checked baggage (it was less than 23 kg) & according to my itinerary it should have been free so in a sense I feel cheated & robbed & it does not leave a good taste in my mouth about using you or them in the future (I have the receipt for 20 euro & would like to have that money refunded) Steve Young"

Плюсы: "Crew was great. Food was good."
Минусы: "No on-board entertainment."

Плюсы: "Helpful Crew"
Минусы: "Messed up security clearance arrangement. Total confusion about secondary clearance requirement, only informed at boarding at gate that a lot of travelers needed secondary clearance. No objections to secondary clearance, but procedure a joke. Machine was half way down the terminal. Half hour wait, and you could have left your carry on with somebody else, get cleared by machine, pick up your bag again and get on board."

Плюсы: "Both flights I was on were somewhat empty, so I had an open seat next to me. Despite some delays taking off, the arrival was early. Good entertainment selection; personal TV screens and free headphones."
Минусы: "Food options were limited and kind of gross, but no one expects fantastic food on airplanes."

Плюсы: "Both flights I was on were somewhat empty, so I had an open seat next to me. Despite some delays taking off, each arrival was not too late."
Минусы: "Had to check a bag at the gate, despite being under the two-bag limit. However I was not charged (as my destination was intercontinental)."