|февраль||Если вы хотите избежать наплыва туристов, это лучшее время. Плюс цены падают на 5%.|
|июнь||Период самого высокого спроса и роста цен, в среднем на 8%.|
Ср. цена билетов туда-обратно
|28 558 ₽||(ср. цена за последние 2 недели)|
Хорошая цена за билет туда-обратно
|173 ₽||или меньше|
Авиакомпания British Airways сейчас не взимает неустойку за изменение и отмену бронирования авиабилетов по маршруту Россия — Лондон Хитроу. Обязательно проверьте точные условия оказания услуг на сайте агентства.
В авиакомпании S7 Airlines бронирование мест посередине ряда на рейсах Россия — Лондон Хитроу сейчас недоступно.
|Рейсы из Москвы||4ч. 04м.|
Самая низкая цена на авиабилеты в Лондон из городов России за последние 72 часа была найдена на рейсе из Санкт-Петербурга в Лондон. Она составила 10 419 ₽ за билет туда и обратно. Наибольшей популярностью пользуется рейс из Москвы в Лондон, а самый бюджетный авиабилет туда-обратно на этом маршруте за последние 72 часа стоил 13 762 ₽.
В целом по региону (Россия), в г. Лондон Хитроу чаще всего летают Аэрофлот, British Airways и S7 Airlines. Большинство рейсов летают из России, а выполняют их, как правило, авиакомпании Аэрофлот, British Airways и S7 Airlines.
Аэропорт Лондон Хитроу находится в 23 км от центра г. Лондон. См. карту
KAYAK — это поисковик для путешественников. Мы собираем данные по всему Интернету, чтобы показывать пользователям лучшие цены. Каждый год KAYAK обрабатывает больше 2 миллиардов поисковых запросов. Если вас интересуют авиабилеты по направлению Лондон Хитроу, мы найдем множество выгодных предложений и вариантов перелета в считанные секунды.
«Прогноз цен» — это инструмент поиска KAYAK, который анализирует данные за прошлые месяцы и рассчитывает вероятность роста или снижения цен на авиабилеты по направлению Лондон Хитроу в течение ближайших 7 дней. Он подскажет, стоит ли покупать билет прямо сейчас, или имеет смысл подождать, пока цена снизится.
KAYAK Mix — это когда отдельные билеты на каждый сегмент перелета по вашему маршруту в сумме стоят дешевле, чем один билет туда-обратно. То есть по направлению Лондон Хитроу вы полетите одной авиакомпанией, а обратно — скорее всего другой.
Если вы не привязаны к конкретным числам, опция «Гибкие даты» поможет выбрать дни, когда можно максимально сэкономить на перелете. Она сравнит цены на авиабилеты по направлению Лондон Хитроу за период плюс-минус три дня от указанных вами дат. Вам останется только выбрать самое выгодное предложение.
Оценки на основе отзывов пользователей KAYAK:
Плюсы: "The crew was very nice."
Минусы: "The seats had such little cushion that it made the flight extremely uncomfortable."
Плюсы: "Never got on the plane due to weather restrictions in the connecting flight prior to this flight. Called SWISS customer service on a Russian line, were told to get a paper from another Russian airport that no flights were leaving the city. Did that. when arrived to Moscow no SWISS customer representatives were at the stations and had to end up buying a completely new ticket to get home."
Минусы: "Have customer service representative available at the airport 24/7 knowing that some people arrive from all parts of the country."
Плюсы: "We flew Business Class. The crew was professional and attentive. The food was definitely a nice cut above."
Минусы: "Nothing that I can offer. If I needed to make another trip anywhere ANZ flies, they would be my first choice every time."
Минусы: "Delayed flight."
Плюсы: "Crew was very courteous and helpful"
Минусы: "More leg room"
Плюсы: "The food was the best I've had on any airline in recent times. On the first flight it was a croissant and a swiss chocolate, on the second flight it was a hot danish pastry."
Минусы: "The first flight was late so I was worried I'd miss my connection (however connection was delayed too so I made it). Also, I was asked to check in my bag because "the aircraft was full" however when I got on the plane I noticed it was half-empty and there would have been ample overhead room."
Плюсы: "Crew was lovely, patient with all us skiers returning from the slopes. The food was EXCELLENT- for airline food. And I was in economy."
Минусы: "The Entertainment tech was not smooth, had difficulty getting it to function and likely annoyed the person in front of me with all my tapping."
Минусы: "When I purchased the ticket I did not know that I have to pay for my bag. It would have been nice to know about this in advance"
Плюсы: "The crew was friendly and polite."
Минусы: "The plane was small, it rattled and shook a lot and the size of the seats is ridiculous. The bathrooms did not have warm water and the sense of comfort is to be found only in business and first class. We fly to Zurich a lot because we have family there and we always take SWISS for a direct flight. They have old planes, the little TVs by the seats may or may not work and although the crew is nice and well trained, they cannot substitute for the discomfort of 10 hours flights in a crammed place. Sorry SWISS."
Плюсы: "On time, friendly and incredibly efficient. Runs just like trains, just at a higher elevation!"
Минусы: "For the home of Emmentaler I expected a bit more taste from the cheese sandwich."
Плюсы: "Crew was great. Ice cream was fun. Swiss chocolate was a nice surprise!"
Минусы: "Short flight with no entertainment, no means to charge devices."
Минусы: "first baggage should be free.....as people travel with 15-20kg hand luggage"
Плюсы: "The seats would recline too far so that people behind would get their range of motion uncomfortably limited."
Минусы: "That it wasn’t a flight to Denver"
Плюсы: "The view out the window."
Минусы: "Delayed, no leg room. No refeshments."
Минусы: "Kayak sold me a “lite” ticket on Swiss, but never mentioned that it didn’t include baggage. Even though Swiss is Star Alliance they didng count my Star Alliance Gold status for free bags and didn’t offer an upgrade. Zurich was incredibly hot and the airport didn’t have air conditoning anywhere. The boarding was worse than Ryan Air. The plane was okd and super uncomfortable. staff was rude and not at all helpful. Swiss is definitely a budget air line!!!!"
Плюсы: "Good food"
Минусы: "Economy seats in business. Also baby strollers took ages to come out at Heathrow, should have come to the door, but instead came at baggage claim about half an hour after our baggage, so pretty poor service in that aspect"
Плюсы: "Chocolate is a nice touch. Snacks (sandwich) was actually good."
Минусы: "Seating upholstery needs to be replaced. Faux leather upholstery has cracks. The seat next to mine kept coming off."
Плюсы: "Our flight on Swiss was excellent. On time, courteous crew, and loved the morning Croisant and the chocolate. As my wife and I are both retired flight attendants with TWA and American, we tend to notice customer service at all levels of an airline’s operation. Both our flight out of LHR to GVA and our return were smooth as can be. Nice job, Swiss!"
Минусы: "French unions"
Минусы: "I couldn’t take it. To travel to pass through Canada you need a Visa"
Минусы: "Waited for baggage at Newark for more than 45 min"
Плюсы: "From the kind stewards to the easy meal service to my peace of mind, knowing I’ll be well taken care off - SwissAir is the same gem it’s always been."
Плюсы: "I bought 2 tikets from Chicago to oscow and back for me and for my son. I live in USA, son lived in Russia but he received immigration visa and I had plan fly to USA with him. From Chicago I used my ticket and say SWISS staff what my son will have trip only from Moscow. I paid for 2 tickets around $1700. Today when we should have trip back to USA, SWISS company said what ticket for my son do not exsist. And I spent for new ticket 220000 rubles about $3600. Nobody in SWISS company do not said me what my tocket for son canceled. I am shoked !!!"
Плюсы: "Nice staff and inflight service. seats were great"
Минусы: "Despite its reputation, Swiss is always late. Their Sunday evening flights always from Stockholm always depart 20-45m late."
Плюсы: "Quiet, staff do not bother you. Seats are big enough to rest."
Минусы: "Boarding and sitting takes a bit of time."
Минусы: "The flight was late and I almost lost my connecting flight."
Плюсы: "Passengers completely ignored the commands of the crew and crew was unable to take control of the crowd (passengers refused to follow crew's multiple demands to sit down during the high turbulence, finally crew gave up to force passengers to take a sit). Several times, standing passengers fell on the sitting ines. When at the end of the flight, the issue was pointed out to the captain and supervising flight attendant, both became aggressively defensive to the point of being rude."
Минусы: "I was chrgwd to check in the only bag. Yhis is unheard of on intl flights"
Плюсы: "The Swiss airline bit was about an hour late. Weather etc. But such things happen. The flight itself was fine. They even served food and a beer."
Минусы: "The queues at Heathrow for passport control were long. The non-EU q was awful. Luckily the tube was running all night on those lines we needed."
Плюсы: "The price, the timing, friendly yet professional staff & crew"
Минусы: "Seats are way too close together for comfort."
Плюсы: "Crew, food...."
Минусы: "As I said before..."
Плюсы: "Your crew is amazing."
Плюсы: "Entertainment options were pretty good."
Минусы: "If people leaned the their seat back it was very uncomfortable and hard to get in and out, eat and or watch the tv."
Плюсы: "food and crew were excellent: good meals, free wine."
Минусы: "Screen was dim and low-resolution, controls slow and hard to use, no power outlets."
Минусы: "Had 1 day for quick trip to London. Two hours through security In Geneva and 4 hours late arrival on Swiss at LHR. I can tell you this, the Geneva Airport and Swiss DO NOT run like Swiss Watches. They both get F's."
Минусы: "You charge the ticket and my reservation wasn't there!!"
Плюсы: "Registration and baggage check was fine, no line to wait im. The flight was moderately full. Good food and beverage service (although Lufthasa is a bit better)."
Минусы: "Zurich airport dining facilities are poor - no choice of warm food and pricey."
Плюсы: "Flight attendants were polite and very nice."
Минусы: "Flight was delayed, as a result i missed the next flight to Washington DC. My whole schedule was messed up as i had to fly through Chicago. My luggage was lost and i only received it 2 days later. Will file the complaint."
Минусы: "My luggage being lost both from Toronto to Zurich and from Zurich to Toronto. Air Canada took nearly 4 days to get my baggage to me in Toronto, as a result of which I was unable to attend a funeral in Chicago. I was lied to over and over by air Canada. The entire experience was horrible."
Плюсы: "Great crew service, attention to detail, very responsive and efficient"
Минусы: "1 hour departure delay from Zurich and did a poor job explaining the cause ?? Movie options available for passengers were limited and not very interesting to watch?"
Минусы: "THERE'S SOO LITTLE LEG SPACE BETWEEN SEATS ON THE ECONOMY SECTION I IS VERY UNCOMFORTABLE, SPECIALLY FOR A TALL PERSON ON A LONG FLIGHT.......ADDING TO THE FACT THAT THE PERSON IN FRONT OF YOU MIGHT DECIDE TO BE SOOO COMFORTABLE,HE'D PULL HIS SEAT ALL THE WAY BACK WITHOUT ANY CONSIDERATION!!!..THAT PUTS THE SCREEN ONLY INCHES AWAY FROM YOUR FACE!!..BESIDES, THE CHECK-IN MACHINES AT THE ZURICH TERMINAL ARE A HARD TO UNDERSTAND..TRIED SEVERAL TIMES TO CHECK-IN WITHOUT SUCESS!!"
Плюсы: "Everthing went as planned. Left on time. Cannot complain."
Плюсы: "Decent food, for airline food. I didn't starve for the 8 hours, and the included beer/wine/spirits helps a lot. Entertainment system was enough to help pass the time. This flight had USB chargers...had I known, I would have loaded up my mobile with watchable entertainment."
Минусы: "It's still a cattle car for coach travel. Boarding was hectic. Called all passengers at once, which resulted in a crowd pushing to get through the two checkpoints all at once."
Минусы: "Same comments as above."
Плюсы: "Staff was friendly and accommodations were nice"
Минусы: "Delayed flight and lost my luggage..."
Плюсы: "Great flight"
Минусы: "It was awful. I lost my seat"
Плюсы: "эта вам не бюджетные душегубки. И покормят, и места для ног побольше ..."
Минусы: "Побалтывало, но притензии к погоде :)"
Плюсы: "Все отлично."
Плюсы: "three main dishes. chicken. pasta. beef. I donot eat beef and pasta. I request her to give me chicken, but she told me that the chicken is finished. and donot ask me to take any other item."
Минусы: "It was an excelent flight. The cabin crew was very nice and the servise was excellent. The food was very delicious and it was Turkish food. The flight wasn't boring and we even didn't notice how time passed and we landed in Istanbul. We didn't need to wait for our luggage. Thank you very much."
Плюсы: "Еда, как всегда супер"
Минусы: "1. Было очень холодно 2. Платные места повышенной комфортности, оказались некомфортными, потому что всё время туда сюда ходил экипаж и невозможно было спать."
Минусы: "Runny yogurt, hard bread, meals are served to late, not enough water given while flying No space between chair No snacks in between meals No communication in Istanbul for connecting flights They don't smile or greet on Istanbul very official"
Плюсы: "Все отлично!!"
Минусы: "Delay in boarding by 90 minutes; I think it was a power failure in the boarding gate...computers didn't work. No air conditioning either. Ugh"
Минусы: "I didn’t like the nearly 3 hour delay that caused me to miss my connection, and how poorly that was handled. I just lost one day of my 10-day vacation"
Минусы: "Питание - ешь чего дадут. И нне вкусно."
Плюсы: "This flt was the opposite of our earlier flt from TLV to IST. This crew was fantastic--went out of their way to be helpful & pleasant. They were attentive during the entire 13 hr flt. Food was also fantastic. Restrooms were clean and easy to use. All around GREAT flt. Thank you"
Минусы: "I wanted to look out the window while flying over Greenland but we were asked to keep the window closed for sleeping passengers. That view of the northern sea and ice cap is Phenomenal and not to be missed if at all possible!! I wanted to wake everyone up to watch it and they could go back to sleep later...;-) Boarding also took a long time...we left 30-45 minutes late."
Минусы: "Have yet to arrive"
Минусы: "В связи с задержкой в аэропорту вылета мы не успели на пересадочный рейс. Авиакомпания предложила места в самом конце самолета на рейс через 9 часов. Ни upgrade, ни нормального размещения, только скудные ваучеры на питание. Замечу что задержка рейса целиком и полностью была на совести авиакомпании."
Минусы: "Missed the connecting flight because of flight boarding delay on the original destination. The airline did not accommodate my non-English speaking parents for overnight."
Плюсы: "Food was great so was service"
Минусы: "All was good"
Плюсы: "Очень комфортное размещение - расстояние между креслами на порядок лучше, чем у аэрофлота. Питание понравилось - вкусно и большой выбор напитков - даже домашний лимонад предлагали (!) Я сидел рядом с отсеком проводников - когда кофе заваривали - аромат потрясающий по салону поплыл. Для самолетной кухни очень достойно. Видеосистема отличная - экран крупный, изображение качественное, наушники удобные. Фильмы, правда, только на турецком и английском. Посадка в Тайване была очень мягкая."
Минусы: "Полет долгий и, видимо, проводники подустали. Напитками, не очень часто баловали. Придираюсь :)"
Плюсы: "рейс задержали на 20 мин, но в Стамбул прибыли по расписанию. Удобно сидеть, отличное питание, приветливые бортпроводницы."
Минусы: "все было хорошо"
Плюсы: "Excellent staff, everything very clean, smooth flight, good movies."
Минусы: "The seats in Economy are too close together. A few more inches would make things better. The food was okay, some parts good, others so-so"
Плюсы: "Кормят неплохо, как для самолета. Хороший выбор напитков. Чай заварен по-турецки, а не из пакетиков. И самолеты у них все достаточно новые. С развлекательным центром на каждом сиденье. Фильмы, музыка, игры. Но русский язык только в меню :) Фильмы все на турецком и английском."
Минусы: "Гейты 300-312, с которых идет посадка на Тбилиси – как колхозное поле. Просто все и всё на куче: очереди на посадку в перемешку с креслами для ожидания, магазинами. Внятных проходов просто нет. При этом 200-е и 700-е гейты у них очень удобно оборудованы. По расписанию посадка не началась. Вместо начала посадки один из сотрудников начал ходить среди толпы пассажиров и сверять паспорта с посадочными. Если все ок, то ставил штампик на посадочный. Приятно, конечно, что позаботились об экономии времени на проверку. Но организация процесса шокирует :) В самолете поддерживали температуру холодильника. Попросил стюардессу добавить тепла - покивала и поулыбалась, но теплее не стало. Реально пришлось в верхней одежде сидеть."
Минусы: "В салоне была жара, градусов 28. При этом рейс полностью загружен. Легко представить набор запахов через полчаса. На следующем рейсе это компенсировали - летели как в холодильнике :)"
Плюсы: "Good movie selection and food, crew were very friendly."
Минусы: "I felt very cramped in my seat and it was hard to not slide out or to the side."
Плюсы: "Dinner served was very good, American Airlines need to learn from foreign airlines."
Минусы: "Comfort of the seats."
Плюсы: "Professional and friendly staff. Excellent film selection."
Минусы: "Not enough security staff at Istanbuñ and no one from the airline to assist. The queues were too long at security so I had to run to make my flight. Lots of other people had the same trouble and I believe my cousin missed her connection."
Плюсы: "Great flight"
Плюсы: "Все организованно на хорошем уровне, без задержек, хорошее питание, дружелюбный и отзывчивый персонал."
Плюсы: "Рейс был без задержек, самолет не самый новый, но все понравилось. Питание отличное."
Минусы: "Бортпроводники были не оч. улыбчивыми, но хамства не было"
Минусы: "long boarding"
Плюсы: "Flight was supper comfortable and food was amazing Thanks to chef and pilot. Everything was good If I get good price again I will definitely fly with Turkish all the time :)"
Минусы: "Very noisy plain . I could hear the air sounds only the bad thing was bothering me"
Плюсы: "Great entertainment options. The food was very good for a relatively short flight. Definitely will keep flying Turkish Airlines."
Минусы: "The passenger that did get seat for her child and herself next to each other. So I gave up my window seat because another premadonna would not give up his. That was the only bad part."
Плюсы: "highly organized boarding process. I wish other airlines would adopt it. courteous, helpful staff, both on the ground and in the air."
Минусы: "everything was very well done"
Плюсы: "Flight was on time even if Bad weather conditions"
Минусы: "I forgot to choose special meal request but they have good vegeterian food options"
Плюсы: "Very professional and very convenient."
Минусы: "Service on this flight was significantly better than the Cairo flight, probably just because this flight goes to London. Welcome drink were promptly served but the food choice was still a big no-no. EVERYTHING CONSISTS OF DAIRY PRODUCT THAT I M ALLERGIC TO. When I brought this to the flight attendant's attention, none of them was apologetic and none of them tried to find out another solution to me, who was flying their airline the first time and didn't know the not-so-diverse food option."
Минусы: "Flight attendants are not very nice. Food got much worse compare to previous years Boarding was very long because of the crazy check"
Плюсы: "Pretty much everything except for the fact that they have no entertainment in Russian"
Плюсы: "best in all regards"
Плюсы: "The food was delicious."
Минусы: "The wait times were ridiculous and always off schedule. From the beginning of the trio to the end of the trio there was consitency in going off schedule and being forced to stand in lines for hours. I would not fly Turkish again."
Минусы: "The international transfer line in Istanbul was an absolute nightmare. I had to jump to the front of the line or I would have missed my connection despite having a 90 minute window of time to make it through. It seems this airport lacks the capacity needed to get people through efficiently based on the numbers of travelers using it."
Плюсы: "I normally always like flying with TK - this was a clear exception. Unfortunately what normally feels rather enjoyable was today some 18 hours of suffering."
Минусы: "My headphone - outlet did not work - had to hold the connector manually the whole flight tonhear something of the movie. But the boarding procedure was far worse - it took almost 1 hour standing up due to new rules of technical equipment and all bags having to be opened. I understand safety goes above all - but off you know You have this time consuming process - do it in an area where people can have a seat while waiting!"
Плюсы: "Movie selections. Larger displays. Comfortable seats. FOOTREST."
Минусы: "When going from US to India, food was excellent. But when traveling from India to US, the food was not good at all. Seats had lesser room."
Плюсы: "we arrived on time, as scheduled."
Минусы: "I missed my flight and the customer service was so poor that I even missed the last flight of the day, and spent money for the hotel. They wouldn't issue me a hotel voucher."
Плюсы: "It was a smooth flight."
Минусы: "Food was so so. Turkish offers free excursions into Istambul for passengers staying over 6 hours. The excursion departs at 12p.m. This flights arrives at 11.25 a.m., but the lines in immigration are stupidly long. We arrived at the counter at 12.15. In a very unfriendly way, they explained the excursion had left, and no possibilities for joining it in Town. So, we were stuck at the airport for several hours. How stupid is to offer an excursion to passengers in layover, but program a flight with 300 passengers to arrive just in time to miss the excursion? Somebody has to think this over. This excursion should leave at 12.30, and it would avoid dozens of passengers stuck and unhappy."
Плюсы: "Staff was great."
Минусы: "the first flight (from Dhaka to Istanbul) was long, but great. full entertainment. the second flight from Istanbul to London had zero entertainment (the flight is obviously international and 4-5 hours long). there should be an easier way to request a vegetarian meal when i buy my ticket through your website. I shouldn't have to go through some convoluted way of contacting the airline to find if there is a veg option."
Плюсы: "No personal entertainment screen. No USB jack. These alone are unacceptable esp for an international flight. Food was terrible - vegetarian option was plain pasta!. Seats cramped and too close together. Crew didn't manage passengers putting luggage away so passengers did it very badly taking up overhead room with jackets and small bags. Gate was overcrowded and hot without enough seats. Staff was pleasant though and friendly and courteous and efficient."
Плюсы: "Food is always good."
Минусы: "They let everyone board at the same time, REALLY??? Eco seats were tiny for a 12 hour flight, miserably uncomfortable."
Плюсы: "Good food. Wide choice of beverages. Entertainment. Flight is only 1h 45min Departure on time."
Плюсы: "Отличный экипаж!)"
Плюсы: "The airplane crew were very reassuring"
Минусы: "Gate was changed 3 times and flight was delayed 2 times too!"
Плюсы: "Comfortable seats"
Минусы: "Meals and entertainment"
Плюсы: "The airline and the flight were pretty good"
Минусы: "DONT SHOW BAGAGE INCLUDED ON A BOOKING WHEN ITS ONLY INCLUDED FOR 1 WAY! I HAD TO SHELL OUT 40 EURO TO CHECK MY BAG BECAUSE OF THIS!"
Минусы: "Delay was 4 hours. All time we spent in aircraft"
Плюсы: "Lufthansa как всегда на высоте, вежливый персонал как при регистрации и посадке, так и в самом самолете. Прекрасное питание, подарки детям при посадке в самолет."
Плюсы: "Red wine was OK, passed on the free sandwich as last time it didn’t agree with me"
Минусы: "Flight was over an hour late and no compensation from the airlines."
Минусы: "Delay and food was bad"
Минусы: "Lufthansa lost our bags at Heathrow for over 2 hours. I waited with my toddler for two hours in a terminal with no food options and our transport waiting. While on the flight, there were no food options appropriate for a toddler and no gluten free options for myself."
Плюсы: "Flight was on time, food good. Even the movie selection was great, but ... (see what I didn't like)"
Минусы: "Entertainment (sound) in seat 14K didn't work, despite 1 reboot. Please fix."
Плюсы: "The change in seat to middle seat, different row for my wife and I was enough for me to think again about a ticket with you"
Плюсы: "I especially like the comfortable seats with plenty of legroom. The flight was on time - perfect!"
Плюсы: "Everything that happened during the flight was fine. The service, the flight itself, and the landing – which was excellent."
Минусы: "On the ground, neither the staff nor the signage made it clear exactly where to check in. I was sent to the Lufthansa counter, which didn’t open until 11:30, when I should have gone to the United counter. An hour of my time was wasted, which almost resulted in my missing the one-hour before take-off check-in deadline. The only reason I didn’t miss the deadline was because the flight was late taking off."
Минусы: "Crew doesn't care, do absolute minimum Not helping with luggage, smiling and ignoring Not enough to drinks When the drink cart passed our row I pushed Call crew button No one even came!! When I asked for a diet coke stewardess showed me leftovers of sprite probably fished out of the garbage and said that's all they have left Really?! Not to mention that I have paid extra for choosing my sit and ended up sitting in the back in the worst sit with least possible legroom Thank you Lufthansa"
Плюсы: "Nicest guy at the check- in in Moscow OK boarding"
Минусы: "Apart from the fact that this flight never goes to the gate and its always a bus that gets you there? This time they decided to check our passports and since we are not at the gate like normal people it has to be on the plane So you can imagine how slow it went I had a connecting flight... Luckily this time customs check up was very quiet"
Плюсы: "The staff were all super helpful and friendly! Pleasure to fly with!"
Минусы: "4/4 flights with involuntary stop-overs were delayed, causing 4 panics and 2 missed flights. Given their proclivity for busing passengers to distant planes in Herman efforts, a 50-minute allowance for changing planes, when added to the frequent Kate departures, is just not sufficient. They should acknowledge it and sell only flights that allow for 80-90 minutes in the airports that are so woefully managed (eg, Frankfurt and Munich). It’s back to BA for me!"
Минусы: "всегда раздражает процедура посадки, потому что невоспитанные люди лезут вперед В этот раз сотрудники попытались немного распределить пассажиров перед посадкой, чтобы был порядок За что им огромная благодарность. Наверно же есть какая то система типа раздельных очередей под плакатами с названиями рядов или еще что то.. ну иначе прям очень неприятная процедура посадки. Или посадка по очереди с кона самолета. Сами представляете, что это - зависнуть в проходе в ожидании нерасторопного пассажира, который не спеша запихивает багаж и достает свои вещи - все стоят, ждут пока он усядется... А вообще спасибо: летать, как правило приятно А! Франкфурт- Москва не очень приятно стюардессы , в отличие от Орландо-Франкфурт , прям не очень."
Минусы: "Business class - not enough Space for legs. Took hand lagage during boarding for check in , because of the weight. Rules are Rules, but for business class can give some tolerance. Near to my seat two suitcases were put on the floor..."
Минусы: "К сожалению, оба раза, когда самолет вылетал из Франкфурта. вылет задерживался на значительное время: на 2 часа вылет Франкфурт-Лос-Анджелес 22.12.2017 и на 40 минут задержался вылет рейса Франкурт-СПб 13.01.2018"
Минусы: "The flight attendant did not give me any meal and there were ppl seating in my row who got. SHE completely ignored me"
Плюсы: "Хороший сервис во время полета"
Минусы: "Плохая организация регистрации на рейс ( и это при электронной регистрации). Хамство сотрудников в аэропорту Денвера. Потеря багажа. Задержка вылета на 3 часа"
Плюсы: "Обслуживание в самолете - хорошее. Профессиональные стюарды. Все время улыбаются, доброжелательно отвечают на все вопросы. Питание в 10 часовом рейсе было замечательным. все быстро раздавали и убирали. Еда была вкусной. Пилоты тоже очень профессиональные рейс прошел без толчков. спокойно . Спать было комфортно. Никаких очередей в туалет не было. В самолете все было замечательно."
Минусы: "Сотрудники в аэропортах. На регистрацию в аэропорт Денвера мы приехали за три часа. На паспортный контроль попали за 30 минут!!!! Очередь огромная, сотрудники бегают от стойки к стойке. Разговаривают очень грубо, что само по себе для Америки непривычно. Одного пассажира обслуживают в среднем 20 минут(!!!) То забирают багаж, то возвращают багаж - отвлекаются на возврат сразу все. Рейс задержали на полтора часа. Об этом мы узнали на стойке регистрации. На стыковочный рейс мы опоздали, поэтому попросили сотрудников сразу определить наши дальнейшие действия. Парень на стойке очень в грубой форме сказал - прилетите в Мюнхен, там подойдете в сервис. Когда прилетели в Мюнхен оказалось, что сервис не работает. Бегали по всему аэропорту. Потом подождали на одном из рейсов Люфтганзы не закончилась регистрация. Попросили сотрудника ( по английски не говорит, только по немецки!!!!) решить наш вопрос. Она с кем-то созвонилась нас отправили на другой рейс в другой терминал на поезде и автобусе (Просили ведь сопровождение в Денвере- нам грубо отказали). В итоге багаж - потеряли. Отправили во Франкфурт вместо Москвы!!! Багаж ждали три дня."
Плюсы: "Friendly crew"
Минусы: "Plane loaded late then waited on the tarmac, arrived an hour later than scheduled time. This has happened to me on every one of the ten Lufthansa flights I have been on. Apparently they don't know what it is to be on-time."
Минусы: "None of the flights arrived on schedule. That caused other problems. Overall the trip was terrible. Not sure if I will fly lufthansa again nor recommen."
Плюсы: "Вкусно кормили."
Минусы: "Рейс задержали почти на час. Медленное обслуживание, трудно попасть в единственный туалет в конце самолёта."
Плюсы: "В целом все очень понравилось."
Минусы: "Не очень удобные кресла в эконом классе, слишком близко друг к другу, глаза близко к экрану и голова почему-то неестественно наклоняется вперёд."
Минусы: "Will newer agan fly business with Lufthansa!! It's not business at all just regular econom seats with short leg room and casual service. They should be sorry for that kind of business!!"
Плюсы: "They held the gate for us as we got there about 14 minutes before departure."
Плюсы: "Clean, friendly environment, friendly staff."
Минусы: "Little space. No wifi. The food was from a Russian vendor, which is good, except the bread rolls where puffy and from the freezer. I don't think it was butter, more like margarine."
Плюсы: "Clean, friendly environment, friendly staff, even though a bit bossy, but that's the German way (which I am too)."
Минусы: "Little space. and NO WIFI. This is really no longer adequate in 2017. In the US, practically all domestic flights have wifi now."
Плюсы: "Timing, entertainment options."
Минусы: "Unability to check in with 2nd passport instead of visa. Also, No sits selection available if you have 2 passports to travel. Baggage was lost."
Плюсы: "787 seat spacing (a UA plane, not LH)"
Минусы: "Took first available train , arr. Freising at 9:50. Arrived at Terminal 2 by bus ca. 10:25. I am handicapped and a slow walker, so I got to departure floor ca. `10:40. Waited in line at self-serve check-in; found out that it does not have ability to process numbers (for US address). Attendant was not helpful and nasty. She told me me to go to the regular check-in line, where I waited another 45 minutes. None of the 3 "help" personnel standing around when approached managed to tell me that there was a special counter for handicapped persons. The one at the express self-check-in refused to give me her lasst name or any form of ID (first name Sophia). After waiting an additional 15 minutes for a wheelchair, I was deposited in a waiting area, where a second wheelchair arrived after another long wait. Told me I might not make the plan (I did). Overall a very unpleasant and nasty experience. With the exception of the very nice lady (Mrs. Ilser?? ) who checked in my luggage, none of the other 3 persons at the express and regular check-in spoke decent German or English, and none was helpful (Go there, wait!!!) Barely made the plane in MUC, Heathrow turned out much better than the touted German efficiency. Please forward to Lufthansa customer relations. Dr. W. Hartwig"
Плюсы: "We got there"
Минусы: "Had to get a replacement plane when the first one had issues."
Плюсы: "There is more space on intra European flight than on cross continental flight!"
Минусы: "Still don't like amount of room."
Плюсы: "Nothing really. Seats are very uncomfortable, crumbled together with little space. Food quality is poor, selection of movies are very limited, tv screens are old, outdated screens. Poor selection of alcohol drinks, coffee is very poor. To be short, Typical american airline like delta or american airline with nothing good or special for transcontenintal flights. Does not allow 2nd luggage to check in without fee. For $1000 ticket I would expect more. There are a lot of companies who provide much better service for international flights: like Virgin Atlantic, British airways, Aeroflot, etc. I don't even want to mention Asian and Gulf company with much superior service. Boarding is nightmare, they make you stand for half an hour to board! Total rip off!!!"
Минусы: "Stuardess and stuards were nice but nothing Else worth to mentioned. Quality of service poor to average at best."
Плюсы: "I was very pleased by this flight, all good or excellent."
Минусы: "I have nothing negative to say."
Плюсы: "Everything went well. It was a smooth flight."
Минусы: "Delays, no economy plus option"
Плюсы: "Seats are comfortable. It's pretty easy to sleep. And good entertainment selections. Crew comes around often to serve beverages. They feed you frequently."
Минусы: "The food could have more fresh vegetables and fruit. There were screaming children, but that is not Lufthansa's fault. I also felt it took a necessary long time to exit the plane."
Плюсы: "I liked the food and entertainment"
Плюсы: "The staff were great. Food (sandwiches) and drink were included in the service. Music entertainment was included at no extra charge."
Минусы: "All good. United and USA domestic carriers need to learn what to do from lufthansa."
Плюсы: "The crew and in flight experience were excellent."
Минусы: "Both Lufthansa and United's boarding announcements fail to account for passengers' impatience and neglect of boarding group procedure. Lufthansa doesn't clearly identify when un-prioritized groups should begin to board. United should make clear that unspecified group members attempting to board prematurely will be held to the back of the queue for their appropriate group."
Плюсы: "The crew came round with bottled water multiple times during the trip and even after taking off 15 min late, we still landed 30 mins early and the luggage came out quickly."
Минусы: "The meal before landing consisted of nothing but the worst ham sandwich I've ever had the mis-fortune to be served: reminiscent of Bulgarian Airlines in the 80's."
Плюсы: "On time and smooth"
Плюсы: "The crew was helpful and polite."
Минусы: "There was no specially designed space to hang costumes, which was surprising for international flights. All overhead bins were full, so my ballroom dress is completely wrinkled now meaning that I need to spend extra money to steam it."
Минусы: "lastminute.com was completely unhelpful in assisting with any changes to my itinerary. They repeatedly provided me with incorrect information that sent me on a wild goose chase."
Плюсы: "Stewards dis perfect job"
Плюсы: "Everything about the United Airlines portion of the trip was terrific: lots of food & drinks; good entertainment system; good seats even in economy. United really stepped up their game."
Минусы: "The seats on the Austria Airlines portion of the trip were very close together & very minimally structured (little padding, depth etc.)"
Плюсы: "In flight crew worked hard"
Минусы: "No lines for boarding - it was a mess And randomly we were asked to check in our bags though Austrian crew had earlier tagged them for carry on"
Плюсы: "The hotel was nice although I was unable to sleep due to the delays all around concerning my connecting flight. I am thoroughly upset because I contacted the airlines 3 times in May to express my concern with the 30mins layover. And to no avail. My worst concerns are being played out now. It appears that their isn’t any concern from the airlines about this catastrophe impacting so many people. Shame on you."
Минусы: "The connecting flight departed before the first flight landed. Then I was given the wrong information of gate departure by airport personnel. After running like crazy to find this gate for departure, the plane had already departed before we even landed. There wasn’t anyone around to help, and finally I found an airport worker who gave me the same incorrect information. She was as perplexed as was I. Finally, she directed me to the information booth where I was booked in a flight the next day. The food voucher was insufficient to cover dinner, i had to pay out of my pocket but I was frugal given the financial situation. The taxi service personnel were rude and it took a long time to taxi me to the hotel where I am unable to sleep because I have an early morning g departure. All in all, between the airport delays getting me to the hotel, lack of proper food and treatment by personnel, I am exhausted and lost sleep in the process."
Плюсы: "Рейс был с незначительной задержкой вылета"
Минусы: "Возле элюминатора было холодно("
Плюсы: "From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!"
Минусы: "The plane was HUGE, too big. With such a big plane the crowd formed by the gate waiting to board was unmanageable. Also the giant plane felt like it was hard to maneuver during take off and landing. I would very much prefer a smaller plane. The touch screen in front of me was not always responding when I tried to tap the screen. The audio jack was also not working great; sometimes I did not have audio in my right earbud and I had to turn and fidget the plug. The earbuds provided by the airline did not even work when plugged into the screen, I had to use my own earbuds."
Плюсы: "There werecseats available at gate area to wabit for plane."
Минусы: "Airport overcrowded, checkin at Austrian Airlines horrible - one agent quoated 117 Euro for oversize suitcase when fee was actually 50 Euro. (Note: same suitcase accepted by Lufthansa without extra charge. Security check also excessive and bureaucratic without giving sense of better safety."
Плюсы: "Had 45 Min to connect at vienna airport and our first flight was delayed so we had to run to get in time to the gate. Literally the gate was on the opposite side of the airport. Bad logistics"
Минусы: "As a gluten free person dinner delicious but after 5-6 next hours for breakfast I got few small slices of melon... like really?? This will not feed anyone! For next time I know that I have to bring my own food.. so bad! While servis time we ordered whisky with cola and after one hour we went to ask for one more cause we wanted and CA told us they dont serve anymore whisky only wine or beer. Besides this things when I came to plane my sit and table tray was dirty so we had to put blanket over... for the first time I write bad feedback but I have to cause it was terrible.."
Плюсы: "Great staff, good meals, snacks, and drinks thru the entire flight."
Плюсы: "We had a very tight connection but there was no problem. With only 30 minutes between arrival and departure our checked bags still made the flight."
Минусы: "Poor announcements"
Минусы: "Delayed longer than the flight time"
Плюсы: "The cabin and gate crew provided a very friendly atmosphere. At the gate, the staff were very efficient in getting passengers on board despite the 20-30 minute delay. During the flight, attendants did a good job making sure meals were on time and drinks were offered often."
Минусы: "Since the plane clearly came from another destination, the cleaning crew at Vienna International Airport could have taken some more time to vacuum the floor and wipe down the surfaces in the passenger cabin of the aircraft."
Минусы: "surprised by attitude of he company: you really get "low costs" services for a "classic airline" price."
Плюсы: "More legroom than some orher carriers even in regular economy seat, better quality of food, and faster service"
Минусы: "Hot tee was only offered after hot meal service not before."
Плюсы: "Flight attendants were extremely friendly and considerate of passenger needs. In flight Wi-Fi is free in economy. Good leg space between the rows. Overall it's rare to find such good service now a days."
Минусы: "While going to the gate G11 at Vienna airprt, i slipped infront of the gate in presence of 3 male austrian airways staff who were checking there. After i got up i requested if i could get some water and they said they cannot. Finally a co passenger gave me her bottle of water. I ended up actually breaking my leg"
Минусы: "The best"
Плюсы: "Nice flight freindly staff"
Минусы: "Not comfertable chairs"
Плюсы: "Not much"
Минусы: "Lateness and virtually no food at lunchtime"
Плюсы: "The flight was nowhere near full, which was terrific. The crew were excellent, polite and attentive. Everything was on time."
Минусы: "I don't remember anything about the food."
Плюсы: "The plane was comfortable and clean. Internet was offered"
Минусы: "The Internet didn't work. Although boarding was good the person making the announcements needs to know she should speak up."
Плюсы: "The plane crew was really nice always there for my needs."
Минусы: "The seats were uncortable my chair was very wobbly."
Плюсы: "Food and service was great as always! comfortable seats and quality in flight entertainment!"
Плюсы: "6 hours delay, first deplaning due to mechanical failure, 2nd deplaning due to electrical storm. Missed my connection to Asia requiring total new bookings and expense. Never flying AA again."
Плюсы: "Efficient crew, good meals,on time arrival."
Минусы: "Took a while to board and could use more updated films-minor details."
Минусы: "Maybe I should ask for vegetarian meal, because the meal I got was not tasty at all."
Плюсы: "Service beyond expectations"
Минусы: "When I was boarding all representatives was very unfriendly and I would say they were rude."
Плюсы: "Вкусное пиво"
Минусы: "Вылет задержали на 1,5 часа"
Плюсы: "Great staff, friendly and helpful."
Минусы: "Behavior of AA"
Плюсы: "The staff from service center helped me to solve problem with my flight, it was short connection, around 35 minutes, and I missed my aircraft, but in the service center gave me ticket to the next flight, The problem was solved."
Минусы: "Boarding in the first flight was late for 15 minutes, but may be it has some objective reasons."
Плюсы: "Food, entertainment."
Минусы: "Aircraft was older 777 and lavatories weren't very clean. Upon landing in Vienna, my mobility walker (tagged to be brought up to me at jetway) was sent to my connecting flight to Sophia. The flight crew refused to intercept it and have it brought up to me at the aircraft. To make matters much, much worse, the flight crew eventually gave up and left, leaving me LOCKED inside the jetway for over 30 minutes after calling for a wheelchair. The replentishment crew refused to let me out of the locked jetway. Only after the wheelchair arrived was I let out of the locked jetway. I was taken to the Austrian Airlines service center where I lodged a formal complaint. Supervisor/Rene refused to upgrade my seat in any fashion to compensate for my distress. He did, however, arrange for me to given access to the VIP lounge and then taken to my VIE-SOF gate. Had I had a shorter layover, I would have missed my connecting flight."
Минусы: "No entertainment - probably due to short flight time. On my flight from la to vienna the entertainment was remarkable."
Минусы: "As I was flying from London Heathrow back to Vienna, I had a carry-on that was allowed on my flight with Austrian from Vienna to London. My carry-on weighed 8 kg, like is required by the rules. While boarding my flight, the woman at the counter told me my bag had to be checked because there were too many carry-ons on the flight. I asked her that I keep my bag because I had medication in there, and she didn't listen to me at all. She just kept repeating that i have to check my bag, and then took my bag from me and gave it to the baggage crew there. I didn't want to make a huge scene because the flight is only 2 hours and I hoped i Could deal without my medication during that time, but I found it incredibly, incredibly rude and awful to not listen to a passenger."
Минусы: "Give me some knee room. I'm only 5 10 - What happens to the tall people?"
Плюсы: "Pleasant flight crews on all flights."
Минусы: "Cramped seating in coach."
Минусы: "По предложению авиакомпании я выбрал диабетическое питание, но на борту мне сообщили, что у них нет такого питания. Зачем тогда предлогать то чего не можете выполнить."
Плюсы: "Flight services were good. Staff friendly. food was good"
Минусы: "Maybe I was upset due to the issues at the first leg so could not enjoy this one"
Минусы: "My luggage was lost again It is the second time in a row that happens"
Плюсы: "Service was spectacular. The United crew was awesome."
Плюсы: "Everything seemed all right"
Плюсы: "Very nice airplane and pleasant crew"
Минусы: "Nothing. Flight was amazing"
Плюсы: "Decent price for economy comfort seat, 4A."
Минусы: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."
Плюсы: "Great atmosphere, crew was excellent!"
Минусы: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."
Плюсы: "Good amount of space on the plane, lots of movies to watch, good food and drink."
Плюсы: "economy plus seats were nice, great movie selection, especially international movies"
Минусы: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"
Минусы: "The KLM crew are always great serving and treating you. Well above many other airlines."
Плюсы: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Минусы: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"
Плюсы: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"
Плюсы: "Great crew, comfortable seating with enough leg room."
Минусы: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"
Минусы: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."
Плюсы: "Crew was friendly"
Минусы: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"
Минусы: "They left my bag off the plane. Ridiculous."
Минусы: "We were told they were holding our flight, we ran 3 terminals and they’d already left."
Плюсы: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."
Минусы: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"
Минусы: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"
Плюсы: "Staff very pleasant"
Минусы: "Evening snack was not the greatest breakfast was pretty food"
Минусы: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."
Плюсы: "Everything was clean and well organized."
Минусы: "The flight was delayed 1 1/2 hours."
Плюсы: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Минусы: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."
Плюсы: "Professional crew. Good boarding."
Минусы: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."
Плюсы: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Минусы: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."
Плюсы: "Service, technology"
Минусы: "Could not print by boarding card and was not allowed to board in Amsterdam"
Плюсы: "Boarding was quick, Flight on time....just a regular service and plane"
Минусы: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"
Минусы: "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."
Минусы: "Headset jack only worked if the headset plug was in EXACTLY the right spot."
Минусы: "Задержали вылет почти на час."
Плюсы: "Улыбчивый персонал, средне-хороший самолет. Пилоты, адекватные."
Минусы: "Кресла, не очень удобные. Питание, не соответствует статусу авиакомпании. Нет никаких разъемов или развлечений на самолете."
Минусы: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."
Минусы: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."
Минусы: "OLD OLD plane with hard seats and tiny screens"
Плюсы: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Плюсы: "I really like the spaciousness, the plug ins and general service"
Минусы: "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."
Минусы: "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."
Плюсы: "great choice of entertainment content, friendly crew"
Плюсы: "Вежливый экипаж Достаточно места между рядами Наличие в фильмотеке фильмов на русском языке"
Минусы: "Отсутствовал USB для подзарядки"
Плюсы: "Удобные кресла, достаточно места для ног В наличии розетка и USB"
Минусы: "Экипаж посчитал, что будить меня для приема пищи не следует Проснулся когда все уже доедали и свою порцию получить так и не удалось. Был максимально голоден"
Плюсы: "Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane."
Минусы: "What is there not to like about KLM? I cannot find anything."
Плюсы: "The cabin crew were fantastic and funny"
Минусы: "Tiny seats"
Плюсы: "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
Минусы: "Nothing. This is filler text to meet the min. characters."
Плюсы: "Excellent service, excellent food."
Плюсы: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."
Минусы: "I requested low fat meals. The first one, was OK. But they forgot my request for the second one."
Минусы: "Did not get the luggage from connecting flight from Amsterdan to Basel"
Плюсы: "leg room economy compared to KLM"
Минусы: "full flight, no upgrade possible"
Минусы: "The crew on the Lagos Amsterdam route (in economy) are particularly unfriendly and brusque. This is my experience each time i fly this route in economy"
Плюсы: "captain was great."
Плюсы: "Crew was excellent"
Минусы: "Economy was very tight! Seats were uncomfortable"
Минусы: "seats on Jet air flight are very uncomfortable"
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