Строгий санитарно-гигиенический контроль
Ежедневная чистка салона, HEPA-фильтры на всех рейсах в Канаду
|ноябрь||Если вы хотите избежать наплыва туристов, это лучшее время. Плюс цены падают на 5%.|
|июль||Период самого высокого спроса и роста цен, в среднем на 12%.|
Ср. цена – туда и обратно
|61 145 ₽||(ср. цена за последние 2 недели)|
Недорого – туда и обратно
|36 514 ₽||или меньше|
Недорого – туда
|23 991 ₽||или меньше|
В среднем прямой рейс из России в Канаду длится 28ч. 51м.. За это время вы покроете 7559 км. Наибольшей популярностью пользуется маршрут Санкт-Петербург - Монреаль, по которому средняя продолжительность перелета составляет 29ч. 00м.
Самый дешевый билет в Канаду из России в один конец, найденный нашими пользователями за последние 72 часа, стоил 16 785 ₽, а туда-обратно — 37 683 ₽. Наибольшей популярностью пользуется маршрут Санкт-Петербург Пулково – Монреаль Пьер Эллиот Трюдо, а самый бюджетный билет туда-обратно по этому направлению за последние 72 часа стоил 41 926 ₽.
По данным поиска KAYAK самым высоким спросом пользуется Торонто (44% от объема поиска авиабилетов в Канаду). На втором месте — Монреаль и Оттава (29% и 10% поисковых запросов). Многие пользователи также ищут авиабилеты в Абботсфорд (4%), в Сен-Джонс (4%) и в Лондон (3%).
Прогноз цен KAYAK использует данные за прошлые месяцы, чтобы определить вероятность роста или снижения цен по определенным направлениям в течение 7 дней. Он подскажет вам, стоит ли покупать билет прямо сейчас, или имеет смысл подождать, пока цена снизится.
Оценки на основе отзывов пользователей KAYAK:
Плюсы: "The flight was on time and fairly clean."
Минусы: "The seats are so crowded and we were jammed in like sardines. There was insufficient ventilation and it was too warm and stuffy. Not comfortable."
Плюсы: "Never got on the plane due to weather restrictions in the connecting flight prior to this flight. Called SWISS customer service on a Russian line, were told to get a paper from another Russian airport that no flights were leaving the city. Did that. when arrived to Moscow no SWISS customer representatives were at the stations and had to end up buying a completely new ticket to get home."
Минусы: "Have customer service representative available at the airport 24/7 knowing that some people arrive from all parts of the country."
Плюсы: "Crew was great. Peppy and kind."
Минусы: "ORD ZRH seats extremely crowded. Wished for comfy Star Alliance seats for that flight which we did enjoy from ZRH BUD"
Плюсы: "Got an upgrade to business class"
Минусы: "There was a major delay - we never were told why and no one apologized. It was so stressful to make my connection."
Плюсы: "Excellent food and crew"
Минусы: "service was least friendly at this part of my flight"
Плюсы: "The crew was good"
Минусы: "Place for the legs and better food"
Плюсы: "We had a turbulent trip but our pilots were very competent and got us to Zuroch safely. Bathroom was pretty clean."
Минусы: "The plane was an older model and very outdated. The flight attendants gave us a choice between chicken or vegetarian pasta. I chose chicken, but it was actually beef. The salad was literally iceberg lettuce and a slice of cucumber. Overall, the meal was one of the lowest quality I've ever had in am airline. The outdated onboard entertainment system was annoying to operate and it was impossible to even see the screen when the person ahead leaned back."
Плюсы: "Fast boarding and deplaning."
Минусы: "Not clear seat bookings cost $35. I was assigned the last row. Extra short width, pitch, couldn't fully recline (A340-300) Terrible food. Super old, tired plane. Crappy in-flight entertainment with non-intuitive controls. Poor air conditioning. I felt like I was stuffed in a cage for 7 hours. Way worse than United domestic."
Плюсы: "Nice self boarding"
Минусы: "No big screen to communicate priority to boarding since I am deaf."
Плюсы: "Online check-in was easy, boarding was smooth, and time on the flight seemed to go by quickly. Seats were a little too close together in economy to fully relax but that's the nature of economy seating. The dinner was very tasty, crew was friendly."
Минусы: "My seat-back entertainment system did not work, but I had not planned to use it anyway. For the other three members of my family it did work, but not very well. Fortunately they had other options they brought with them."
Плюсы: "Excellent crew, shiny disposition"
Минусы: "Entertainment: not many new movies worth watching. Not enough TV programs offered."
Минусы: "This flight was missed due to the delay of the first flight."
Плюсы: "From the kind stewards to the easy meal service to my peace of mind, knowing I’ll be well taken care off - SwissAir is the same gem it’s always been."
Плюсы: "I bought 2 tikets from Chicago to oscow and back for me and for my son. I live in USA, son lived in Russia but he received immigration visa and I had plan fly to USA with him. From Chicago I used my ticket and say SWISS staff what my son will have trip only from Moscow. I paid for 2 tickets around $1700. Today when we should have trip back to USA, SWISS company said what ticket for my son do not exsist. And I spent for new ticket 220000 rubles about $3600. Nobody in SWISS company do not said me what my tocket for son canceled. I am shoked !!!"
Плюсы: "Kind crew and a short flight"
Минусы: "Snack choices too limited, but it was great that they even had them."
Плюсы: "The plane was very clean the seats were neat and everyone was very friendly."
Минусы: "I didn't get on the flight because they lost my luggage and they refuse to give me a new ticket. I was back and forth on the phone with Swiss and still no good word"
Минусы: "On ticket it said time between flights was 1hr 25min, but as soon as we got off the plane we had to RUN through Zurich airport, where 1000 other people were all trying to funnel down the single escalator to Passport Control, to get to our gate. Then we had to wait in another Passport Control. TERRIBLE and stressful. The actual flight was fine."
Плюсы: "Passengers completely ignored the commands of the crew and crew was unable to take control of the crowd (passengers refused to follow crew's multiple demands to sit down during the high turbulence, finally crew gave up to force passengers to take a sit). Several times, standing passengers fell on the sitting ines. When at the end of the flight, the issue was pointed out to the captain and supervising flight attendant, both became aggressively defensive to the point of being rude."
Плюсы: "The crew made the best they can."
Минусы: "The airplane was to old. The company should put a better one ."
Минусы: "I was chrgwd to check in the only bag. Yhis is unheard of on intl flights"
Плюсы: "Has been 6 days and my luggage is still lost. Doubt I will see it again. It did have a nice luggage tag on it with all the info needed to track me down."
Плюсы: "The staff was helpful and professional and kind. The equipment was new and clean. The flight was on-time and uneventful. I would fly this airline again any day of the week."
Плюсы: "A swiss machine..."
Минусы: "the smell someone left in the bathroom before me."
Плюсы: "The flight was very good what I didnt like in that when i booked the flight it never said that my ticket wouldnt be able to add lifemiles for star alliance. That was only the reason i chose this airline. When i ask about my lifemiles the answer was that my class of ticket didnt get any lifemile. I felt cheated. You should put it somewhere visibly so the person knows before booking. If i knew it before i never chose this airline."
Плюсы: "Registration and baggage check was fine, no line to wait im. The flight was moderately full. Good food and beverage service (although Lufthasa is a bit better)."
Минусы: "Zurich airport dining facilities are poor - no choice of warm food and pricey."
Минусы: "Seat was terrible g43 have no room for your leg. Seats are to small. Huge man next to me was sitting on 1.5 seat...."
Плюсы: "All good"
Плюсы: "Flight attendants were polite and very nice."
Минусы: "Flight was delayed, as a result i missed the next flight to Washington DC. My whole schedule was messed up as i had to fly through Chicago. My luggage was lost and i only received it 2 days later. Will file the complaint."
Плюсы: "Great kosher food! Very kind attendants."
Минусы: "not enough foot room."
Плюсы: "In general it was perfect. Chocolate from Suiss at the end of the flight is just amazing!"
Минусы: "Because it was a long flight, we would have liked to see a bit more the staff passing around slowly, so we could have asked for water in the night. The seats were not as incredible than the first flight from Spain to Zurich."
Плюсы: "Swiss Air was the best airline ever!"
Плюсы: "Crew was very helpful with getting me "something" to eat since I did not receive a "Vegan" meal as I had ordered when I bought the flight... The meal I originally was given was included milk and cheese ingredients and after explaining what vegan actually was they did their best to help my situation. My first flight with Swiss to Switzerland included the correct "vegan" meal do I can't understand how this mistake was made by Swiss on the return flight?"
Минусы: "I did not receive a "vegan" meal as ordered originally and though they were very helpful they should all be better educated regarding the differences between "Vegan", Vegetsrian, Lacto-Ovo, etc... Since I was embarrassed as I had to keep rejecting the food they gave me until I educated them on the basics of what Vegan food is... They were very helpful throughout."
Плюсы: "The movie selection was good and I found a new series to watch. The food was good. Liked the cheese and chocolate."
Минусы: "Wish I had more leg room. The long flights cause fluid build up in my legs which was very uncomfortable for eight hours."
Плюсы: "Real silverware. Great crew presence. Ice Cream and chocolate."
Минусы: "My flight was pleasant"
Плюсы: "I got business class upgrade, so everything was pretty much awesome. Also, Swiss Air gives you a fun little bag as a souvenir."
Минусы: "Confusion at boarding due to delay & Difficult to hear announced in the crowd & noise."
Плюсы: "Kind and efficient service. Help to board and disembark Good communication. Great customer service."
Минусы: "It took some time to get our gate-checked wheel chair, but I have to say, they went out of their way to help us find it."
Плюсы: "Service was great --"
Минусы: "Pulled a muscle trying to get out of the seat to use the bathroom-- seats are just too close--dangerous..."
Плюсы: "Boarding, friendly crew"
Минусы: "No tv, but short fligh anyways"
Минусы: "I wasn't on it so I wouldn't know."
Минусы: "Flight was delayed for no particular reason. The entertainment system is terrible - it was interrupting (freezing) the movie every several minutes making it almost impossible to watch."
Плюсы: "Crew great"
Минусы: "Impossible to work on laptop with front seat in recline"
Плюсы: "Staff was very friendly and presentable. The cabin was very nice. The entertainment screens were nicer than any other airlines I have seen. It was a short flight, but so they didn't serve food, but they offered water and chocolate, which was a nice touch."
Минусы: "The boarding process seemed disorganized. If someone leans their chair back, they are sitting right in your lap."
Плюсы: "The Food was Great Peoples was Nice"
Минусы: "The plane was cold and we got a cold"
Плюсы: "it is a nice program it's wonderful for flying out good price on for totally is excellent website"
Минусы: "Nothing could have been better. Turkish airline is the best and the VIP loung is heaven on earth !"
Минусы: "Even though I chose my seat, the map of the plane on Turkish airline website didn’t match the plane seats and even though I chose an exit row seat but I was sit on a regular seat for the whole 13+ hours flight."
Минусы: "Every stage took way too long. An hour to check in. and an hour to pass security. And the flight was obviously late."
Плюсы: "It was so smooth. Crew was so nice. Food was delicious. Airplane was so comfortable."
Плюсы: "эта вам не бюджетные душегубки. И покормят, и места для ног побольше ..."
Минусы: "Побалтывало, но притензии к погоде :)"
Плюсы: "Все отлично."
Плюсы: "Boarding was on time and We arrived on time."
Минусы: "Plane was smaller than normally flown. No room at all. 2-4-2 seat rows."
Плюсы: "Еда, как всегда супер"
Минусы: "1. Было очень холодно 2. Платные места повышенной комфортности, оказались некомфортными, потому что всё время туда сюда ходил экипаж и невозможно было спать."
Минусы: "Cabin temperature was very cold"
Плюсы: "Все отлично!!"
Минусы: "Always 1.5 hour late. The airport management does not care about international flight delays!!!"
Плюсы: "On time. Really fast the check in. Nice crew. Confortable."
Минусы: "Питание - ешь чего дадут. И нне вкусно."
Минусы: "В связи с задержкой в аэропорту вылета мы не успели на пересадочный рейс. Авиакомпания предложила места в самом конце самолета на рейс через 9 часов. Ни upgrade, ни нормального размещения, только скудные ваучеры на питание. Замечу что задержка рейса целиком и полностью была на совести авиакомпании."
Плюсы: "The food, crew & entertainment system"
Минусы: "The flight was delayed over two hours causing great stress and worry about missing our next flight, which we did. As there were many of us on the neit flight also I wonder if any effort was made to hold that flight for us."
Плюсы: "Очень комфортное размещение - расстояние между креслами на порядок лучше, чем у аэрофлота. Питание понравилось - вкусно и большой выбор напитков - даже домашний лимонад предлагали (!) Я сидел рядом с отсеком проводников - когда кофе заваривали - аромат потрясающий по салону поплыл. Для самолетной кухни очень достойно. Видеосистема отличная - экран крупный, изображение качественное, наушники удобные. Фильмы, правда, только на турецком и английском. Посадка в Тайване была очень мягкая."
Минусы: "Полет долгий и, видимо, проводники подустали. Напитками, не очень часто баловали. Придираюсь :)"
Плюсы: "рейс задержали на 20 мин, но в Стамбул прибыли по расписанию. Удобно сидеть, отличное питание, приветливые бортпроводницы."
Минусы: "все было хорошо"
Плюсы: "Кормят неплохо, как для самолета. Хороший выбор напитков. Чай заварен по-турецки, а не из пакетиков. И самолеты у них все достаточно новые. С развлекательным центром на каждом сиденье. Фильмы, музыка, игры. Но русский язык только в меню :) Фильмы все на турецком и английском."
Минусы: "Гейты 300-312, с которых идет посадка на Тбилиси – как колхозное поле. Просто все и всё на куче: очереди на посадку в перемешку с креслами для ожидания, магазинами. Внятных проходов просто нет. При этом 200-е и 700-е гейты у них очень удобно оборудованы. По расписанию посадка не началась. Вместо начала посадки один из сотрудников начал ходить среди толпы пассажиров и сверять паспорта с посадочными. Если все ок, то ставил штампик на посадочный. Приятно, конечно, что позаботились об экономии времени на проверку. Но организация процесса шокирует :) В самолете поддерживали температуру холодильника. Попросил стюардессу добавить тепла - покивала и поулыбалась, но теплее не стало. Реально пришлось в верхней одежде сидеть."
Минусы: "В салоне была жара, градусов 28. При этом рейс полностью загружен. Легко представить набор запахов через полчаса. На следующем рейсе это компенсировали - летели как в холодильнике :)"
Плюсы: "Great flight"
Плюсы: "Все организованно на хорошем уровне, без задержек, хорошее питание, дружелюбный и отзывчивый персонал."
Плюсы: "Рейс был без задержек, самолет не самый новый, но все понравилось. Питание отличное."
Минусы: "Бортпроводники были не оч. улыбчивыми, но хамства не было"
Минусы: "long boarding"
Минусы: "I was selected to seat near the window before departure dare unfortunately i found my self in the middle of the people, so dissapointed"
Плюсы: "The luggage limit,the food was excellent!!"
Плюсы: "I like the comfort, food and the entertainment."
Минусы: "As much as I love flying Turkish Airlines, they have this problem of boarding passengers on time as they now feel like "hot cake." They need to improve in this aspect."
Плюсы: "Good entertainment system with lots of options."
Минусы: "The plane was uncomfortably warm throughout the (long!) flight, which made it difficult to get any rest."
Плюсы: "Courteous service. Good food."
Минусы: "USB plug did not work, but was offered a different seat."
Минусы: "The worst attitude. Travelled with baby and gave us seats separated and no basinet. Said don't care"
Плюсы: "bad !!!"
Минусы: "All !!"
Минусы: "Seats too close"
Плюсы: "Food was great. Crew was awesome. Quick boarding."
Минусы: "It was very hot on the plane for the majority of the flight."
Минусы: "Flight attendants are not very nice. Food got much worse compare to previous years Boarding was very long because of the crazy check"
Плюсы: "Pretty much everything except for the fact that they have no entertainment in Russian"
Плюсы: "best in all regards"
Минусы: "The tv sett wasn't working ."
Плюсы: "Turkish Airlines has an excellent entertainment system"
Минусы: "They used to have more legroom"
Плюсы: "Food was good."
Минусы: "Seats where extremely uncomfortable. Flight attendants and aircraft staff were so rude and unfriendly at all."
Плюсы: "Extremely nice and accommodating crew throughout the flight. The lounge at Istanbul airport is magnificent."
Минусы: "Airport is a little crowded. No one follow the lanes as supposed to be. Airport authorities need to educate people so that passengers do not bypass other passengers. Overall an excellent experience."
Плюсы: "The food was great and the entertainment system kept everyone occupied during the flight."
Плюсы: "My flight was full of refugees and everybody I met was humble kind, interested, and fleeing a war zone. We should keep progressive Immigration policy to make sure that people like the people on my flight are able to restart their lives in the US safely and without hassle."
Минусы: "I'd like to have more water served. Planes are so dehydrating!"
Плюсы: "Everything was great"
Плюсы: "Dessert was good. Seat width was comfortable. Crew was courteous and helpful but could do way better."
Минусы: "Boarding process is terrible. International transfers are utterly chaotic and there is a tremendous language problem that complicates every single issue."
Минусы: "Our flight was LAX > Istanbul > Oman The connection in Istanbul was canceled. The transfer desk was very overwhelmed by the volume of customers. After 3 hours of waiting I finally got someone to get us on a flight to Qatar and then to our final destination Oman. That person then left work before printing the tickets and I had to start all over again. It was a very stressful and tiring ordeal and cost us an entire day of our vacation."
Минусы: "Wouldn’t change a thing! I don’t always fly! But when I do!! I fly delta!!"
Плюсы: "new plane good flight"
Минусы: "seat space"
Плюсы: "All of it"
Минусы: "Nothing Best flight"
Плюсы: "The timeliness of the flight and the service during the flight."
Минусы: "The tagging of the bags. The bigger bags should be the only ones tagged. Smaller bags that fit in the bin should be allowed in the cabin."
Плюсы: "Crew was excellent, seats are never excellent"
Плюсы: "Nice crew"
Минусы: "Not so crapped seats"
Минусы: "Tightly packed seats made for discomfort. My knees were touching the seat in front of me."
Плюсы: "The flight landed early. Check-in staff were great."
Минусы: "Boarding was a debacle. Flight was oversold. Passenger had trouble boarding when their group was called."
Плюсы: "On time"
Плюсы: "There was an available seat next to me"
Минусы: "I had to walk from one end of Minneapolis airport to the other end all within 35 mins to catch a connecting flight, tram was not in service. Not fun!!!"
Плюсы: "There was plenty of space under the seat in front of me for my personal items."
Минусы: "There was an issue with a part on the plane so the flight was delayed so it could get fixed before takeoff. That is not a big deal, I'd rather it be safe than on time. But the way crew and staff handled it was pretty unprofessional. No one seemed to know what was going on or what to do."
Плюсы: "The crew was amazing. Kat and the other stewards were very friendly."
Минусы: "Maybe the option for free upgrade to first class if flight is not full??"
Минусы: "Delays were unfortunate, but the gate area at LaGuardia was way too crammed, hardly any seats, and poorly organized"
Плюсы: "Friendly crew. Landed early."
Плюсы: "Crew was amazing."
Плюсы: "Good snacks"
Плюсы: "Friendly and Professional Crew"
Минусы: "Snacks were a bit boring & no tv’s onboard."
Плюсы: "The fact that I was so relaxed."
Минусы: "The food"
Плюсы: "Extra leg room was great"
Минусы: "Entertainment system was flickering"
Плюсы: "Enjoyed the ease of check in the spacious gate and the cleanliness of the planes cabin"
Минусы: "No complaints"
Плюсы: "Crew were helpful and pleasant"
Минусы: "Seating was uncomfortable, cabin was cold and no blankets available, food was just ok, plane had lots of empty seats yet everyone was squeezed into 3 in a row making it uncomfortable, no updates from captain or crew as to where we were in the flight....."
Минусы: "The baggage drop attendant was very unhelpful when I asked if she could help me sort out an issue (when I checked in online for the second leg of my trip, i paid for my bag then but they wanted me to pay again for my first flight) and just dismissed me and said she couldn't help, making me pay again for my bag. First time I've ever had an unpleasant experience with Delta."
Плюсы: "On time, great service, a lot of legroom."
Плюсы: "Easy, fast boarding. We arrived early too."
Минусы: "Incorrect updates"
Плюсы: "Все хорошо"
Плюсы: "Left on time all went well in Atlanta"
Минусы: "Impossible to figure out what to do in Toronto at Canadian Customs. You move from secure to unsecure then back to secure. It’s a mess and nobody tells you what to do or where to go. Picture process took 4 times. Nobody tells you that you have to transfer your own bags from Delta to West Jet. I even asked in a Toronto and they said no and nobody in Atlanta told me to collect my bags. So bags never made it until the next AM. The West Jet rep was very good and located the bags and they were delivered as promised. You should provide 3 page detailed instructions on how to handle Toronto. I am a seasoned traveler by the way. I’ve never seen anything worse. I could go on and on."
Минусы: "was a difficult transition from delta to west jet in Toronto and we almost missed the flight"
Плюсы: "Thai was the first time in years delta was fast friendly and ONTIME with both departures and arrivals! That’s he most important to me!"
Минусы: "No wifi available and The video entertainment service was bad: my video screen didn’t work- I asked for head phones and no one ever came back to me with some- luckily I had already Dwnld my own you tube and videos so I watch’s dmh own. I hope going home to hawaii these won’t be issue again"
Плюсы: "Itwas fast and easy."
Минусы: "Nothing. Everyrhing was good."
Минусы: "Could not get the boarding pass to print at the self serve kiosk. Had to wait in line for assistance."
Плюсы: "Delta and Westjet staff are of great help to me."
Минусы: "Not applicable"
Плюсы: "The staff is very friendly. Most pleasant airline I've flown with."
Плюсы: "On time as scheduled."
Плюсы: "Left early and arrived early."
Минусы: "Smallest bathroom on a plane I've ever seen. Could barely sit down without my knees banging into door or wall."
Плюсы: "The flight attendant named Steven went so far beyond the call. He was attentive, he fixed our video system when no one else could and when he learned we were celebrating an anniversary he brought us a present. He was awesome!"
Плюсы: "Refurbished plane. Lighting was good"
Минусы: "No TV screen"
Плюсы: "Overall the actual flight was good..landing was kind of hard but I'm alive so not stressing that"
Минусы: "..but the multiple delays are ridiculous, I would not fly Delta if I had a feasible choice."
Минусы: "My suitcase came without a wheel. Damaged luggage."
Плюсы: "It was good"
Минусы: "No space in the seats"
Плюсы: "The departure was slightly delayed (as always lately with Delta). For the rest it was fine."
Плюсы: "The departure was slightly delayed (as always lately with Delta). For the rest it was fine."
Минусы: "The plane was supposed to leave at 7pm. Instead we left at 2 am. In the meanwhile Delta has never offered us any food or beverages. Just some bottles of water. I had to stay a night in Orlando on my own, because they didn't give us a hotel. Just a total shame!"
Плюсы: "Быстрая посадка Неформальность общения капитана с пассажирами Внимание персонала"
Минусы: "Еда была холодная как из холодильника Маловат салон"
Плюсы: "Вкусная и горячая еда Очень приветливы персонал Удобный салон"
Минусы: "Набор фильмов на русском скудный Горячим кормят 1.5 раза (обед и сэндвич перед прилетом)"
Плюсы: "The crew has a good vibe, makes for a pleasant trip"
Минусы: "First time for me to have delayed baggage, made me think that somebody is not minding the store."
Плюсы: "New plane, nice comfort seat"
Минусы: "The snack selection...pretzels or cookies!"
Плюсы: "Отличный экипаж!)"
Плюсы: "the crew were amazing. The food was good. 20 minutes late in a snowstorm, amazing. Seats were comfortable. I will definitely fly Lufthansa again."
Минусы: "Agent changed our flight to Munich and sent as a email with with confirmation on July 10. involuntary. On July 20. I checked Lufthansa app and found that only flight that was shown was flight Toronto-Thunder Bay. After 3 hours of phoning I found that flight from Munich to Toronto wasn’t available for date that was given us in email. Only option was day earlier or later. Left us to take day earlier and we could not changed last flight( Toronto- Thunder Bay). We had to come on Aug 22. and stay in Toronto for 27 hours and than take a flight to Thunder Bay on Aug 23. We lost a day of our vacation, had to stay at hotel. Not good experience at all. We still don’t know whom to complain about that."
Минусы: "A delay due to an electrical storm prevented us from taking off for over an hour which we had to wait to end on the plane."
Плюсы: "Flight was delayed, but the crew did all they can to make passengers feel comfortable."
Минусы: "No food for vegetarians."
Минусы: "Space is too limited even for the a small built body."
Минусы: "Delay was 4 hours. All time we spent in aircraft"
Плюсы: "Lufthansa как всегда на высоте, вежливый персонал как при регистрации и посадке, так и в самом самолете. Прекрасное питание, подарки детям при посадке в самолет."
Плюсы: "very good on-board service , good LH crew while checking in i got an upgrade to premium economy very good food ....quite surprised easy check-in , no problem with suitcase that was a bit overweight"
Минусы: "arriving in toronto , arrival gate at pearson was blocked by another plane ...so despite being a few minutes early , arrival at the terminal was finally 20min later than scheduled"
Плюсы: "The crew was amazing and so welcoming! They did not flinch when they saw my three-year-old son and went out their way to make sure we had everything we needed. It was very nice to be greeted with such hospitality!"
Минусы: "No seat assigned at check-in or even as they begin boarding. I thought I was flying Lufthansa. Air Canada gate agents were condescending. Very disappointed."
Минусы: "Never made it"
Минусы: "food could have been better especially "breakfast"."
Плюсы: "Nicest guy at the check- in in Moscow OK boarding"
Минусы: "Apart from the fact that this flight never goes to the gate and its always a bus that gets you there? This time they decided to check our passports and since we are not at the gate like normal people it has to be on the plane So you can imagine how slow it went I had a connecting flight... Luckily this time customs check up was very quiet"
Минусы: "Crew doesn't care, do absolute minimum Not helping with luggage, smiling and ignoring Not enough to drinks When the drink cart passed our row I pushed Call crew button No one even came!! When I asked for a diet coke stewardess showed me leftovers of sprite probably fished out of the garbage and said that's all they have left Really?! Not to mention that I have paid extra for choosing my sit and ended up sitting in the back in the worst sit with least possible legroom Thank you Lufthansa"
Плюсы: "The crew was organized and very polite. Even if it was a bit of delay the plane made it in time and luggage was readily available"
Минусы: "One thing that everyone was complaining about was the temperature . It was very cold and nobody anted to do anything about it. Another thing that I found unwise was the entertainment. It was a large selection of movies with very explicit sexual content. I didn't travel with kids but I was thinking what I would've done if my kids were seated next to a person like I did who was watching this kind of movies.."
Минусы: "всегда раздражает процедура посадки, потому что невоспитанные люди лезут вперед В этот раз сотрудники попытались немного распределить пассажиров перед посадкой, чтобы был порядок За что им огромная благодарность. Наверно же есть какая то система типа раздельных очередей под плакатами с названиями рядов или еще что то.. ну иначе прям очень неприятная процедура посадки. Или посадка по очереди с кона самолета. Сами представляете, что это - зависнуть в проходе в ожидании нерасторопного пассажира, который не спеша запихивает багаж и достает свои вещи - все стоят, ждут пока он усядется... А вообще спасибо: летать, как правило приятно А! Франкфурт- Москва не очень приятно стюардессы , в отличие от Орландо-Франкфурт , прям не очень."
Минусы: "Business class - not enough Space for legs. Took hand lagage during boarding for check in , because of the weight. Rules are Rules, but for business class can give some tolerance. Near to my seat two suitcases were put on the floor..."
Плюсы: "boarding area was bit confusing"
Плюсы: "Best short/medium-haul economy breakfast I've had in a while. Flight was empty, so there was space to stretch out. Watch out for the seat maps – they seem to reconfigure the J/Y balance on this flight frequently, so your seat assignment may change. Such a lovely crew"
Минусы: "Moscow passengers were awful as always. Arrival/transit at Frankfurt is a nightmare if you need to be somewhere quick – just walking and riding transit took 30 min. of my two hours."
Минусы: "К сожалению, оба раза, когда самолет вылетал из Франкфурта. вылет задерживался на значительное время: на 2 часа вылет Франкфурт-Лос-Анджелес 22.12.2017 и на 40 минут задержался вылет рейса Франкурт-СПб 13.01.2018"
Плюсы: "New planes, friendly staff, decent space even for economy, great food"
Минусы: "No problems average flight slight delays."
Плюсы: "Хороший сервис во время полета"
Минусы: "Плохая организация регистрации на рейс ( и это при электронной регистрации). Хамство сотрудников в аэропорту Денвера. Потеря багажа. Задержка вылета на 3 часа"
Плюсы: "Обслуживание в самолете - хорошее. Профессиональные стюарды. Все время улыбаются, доброжелательно отвечают на все вопросы. Питание в 10 часовом рейсе было замечательным. все быстро раздавали и убирали. Еда была вкусной. Пилоты тоже очень профессиональные рейс прошел без толчков. спокойно . Спать было комфортно. Никаких очередей в туалет не было. В самолете все было замечательно."
Минусы: "Сотрудники в аэропортах. На регистрацию в аэропорт Денвера мы приехали за три часа. На паспортный контроль попали за 30 минут!!!! Очередь огромная, сотрудники бегают от стойки к стойке. Разговаривают очень грубо, что само по себе для Америки непривычно. Одного пассажира обслуживают в среднем 20 минут(!!!) То забирают багаж, то возвращают багаж - отвлекаются на возврат сразу все. Рейс задержали на полтора часа. Об этом мы узнали на стойке регистрации. На стыковочный рейс мы опоздали, поэтому попросили сотрудников сразу определить наши дальнейшие действия. Парень на стойке очень в грубой форме сказал - прилетите в Мюнхен, там подойдете в сервис. Когда прилетели в Мюнхен оказалось, что сервис не работает. Бегали по всему аэропорту. Потом подождали на одном из рейсов Люфтганзы не закончилась регистрация. Попросили сотрудника ( по английски не говорит, только по немецки!!!!) решить наш вопрос. Она с кем-то созвонилась нас отправили на другой рейс в другой терминал на поезде и автобусе (Просили ведь сопровождение в Денвере- нам грубо отказали). В итоге багаж - потеряли. Отправили во Франкфурт вместо Москвы!!! Багаж ждали три дня."
Плюсы: "Every thing except food. Could be better"
Плюсы: "The food was great and the crew was respectful and helpful."
Минусы: "I couldn't get my tablet to work with the headphones. In order to watch and hear anything, I had to hold my headphones with a certain pressure and frequently spin the headphones in order to hear anything."
Плюсы: "Round trips from FRA to DME were great. Round trip from SFO to FRA was okay. It's time for United Airlines upgrade planes."
Минусы: "United Airlines needs to upgrade its planes."
Плюсы: "I have never flown with Lufthansa, but now, I will fly with them any chance I get. The crew were amazing. Friendly and attentive. For airplane food, it was very good and tasty. Received headphones, a pillow and a blanket for the flight. Legroom was good, but probably cramped for people over 6'0" tall. 24 hour online check-in was smooth an trouble free. I like having the boarding pass on my phone. No paper to carry around."
Плюсы: "Вкусно кормили."
Минусы: "Рейс задержали почти на час. Медленное обслуживание, трудно попасть в единственный туалет в конце самолёта."
Плюсы: "В целом все очень понравилось."
Минусы: "Не очень удобные кресла в эконом классе, слишком близко друг к другу, глаза близко к экрану и голова почему-то неестественно наклоняется вперёд."
Плюсы: "Very pleasant experience: comfortable airplane and helpful crew, timely departure/arrival, continuing support with information about baggage after arrival."
Плюсы: "I flew economy. Good plane, ok food, frequent meals, good coffee, free beers and wine, best flight crew I've ever had."
Минусы: "economy: The chairs were ok but I've had better ones."
Минусы: "The head flight attendant was very brusque with clients/passengers - demanding we hand back trays in a certain way, demanding people do not get up and stand during a 3 hour flight. At one point she rushed along the aisle to the front of the plain, bumping and hurting my shoulder, but did not bother to apologize. In front of me, was a mother with a child with special needs. The mother had to stand up for some time to have the child curl up and lie in a comfortable position - the attendant rudely commanded her to sit down and strap the child to the seat, instead of finding out how they could help. She could have achieved it with a better attitude and choice of words. The crew did not bother beyond the bare minimum - it was painful to observe."
Плюсы: "Entertainment system, food. Crew was great."
Минусы: "Delayed boarding and artival to YYZ"
Плюсы: "Clean plane, decent entertainment options"
Минусы: "food was way below the usual Lufthansa standard had a 1.5 hour delay although it wasn't the Lufthansa fault"
Минусы: "It took too long to drop by luggage. Some of the crew wasn't friendly."
Плюсы: "The crew was professional and cordial. For some reason the entire AV system needed to be rebooted which required at least 15 minutes."
Минусы: "There was supposed to be a meal and a snack on this flight. There was a good meal but the "snack" was a pack of pretzels. I think Lufthansa's partner AC could do a little better. I think the drinks cart should precede the food cart. I did not receive my drink until 3/4 of the way through my meal."
Плюсы: "Friendly crew"
Плюсы: "Extremely polite and courteous."
Минусы: "Not enough leg room I am 6ft 3 tall"
Минусы: "Gate distances were too far away and passport control in Munich is not organized"
Плюсы: "The flight attendants were very polite and helpful. The seats had those "wings" on either side of the head rest to help keep your head from bobbing back and forth. There were a few good movies to watch that were current, but a lot of old movies that we had zero interest in."
Минусы: "The flight was considered a Lufthansa flight and had a Lufthansa flight number, but was operated by Air Canada. We could not check in online ahead of time for some reason. When we got to the airport, we tried to check in at the Lufthansa kiosk and check in line, but they told us we had to go to the Air Canada area. The ticketing/check in process was very confusing. As for the food, the chicken "wrap" was not a wrap, and was a weird Hot-Pocket type meal. After each meal, we ended up having to hold our garbage for quite some time which made manuvering in and out of seats a little tricky. I wish the seat cushion had a little more cushion since we were sitting for so long. Also at some point the overhead lights came on and stayed on, which was annoying if you were trying to nap."
Плюсы: "That there was a flight from Toronto to Minneapolis."
Минусы: "It was really cramped and small. The gate was far away from everything and cold."
Минусы: "The return leg has been nothing but a disaster, in every way possible, specifically my time and financially. At no point in the booking process, when I paid over $800 for the trip, was I told that I needed a specific travel visa (Canadian ETA) to fly back into Toronto for my return flight. Subsequently when I checked in for my flight yesterday morning in Manchester, England, I did not have the required travel documents and had to be rerouted onto a flight into the U.S. at a cost to me of $350. The rerouted flight got me to Washington Dulles airport, where I then had to purchase a second flight to get me home to Cleveland, Ohio, at an additional/extra cost of $450. MY CAR IS PARKED AT TORONTO PEARSON INTERNATIONAL AIRPORT!!! I am having to now rent a car and drive there tomorrow (Friday) to collect my car, at another additional cost of $100 plus a 10-hour round trip. Due to the lack of information and communication on your companies behalf, I am down close to a $1,000 and will lose 2-days in work as of the additional days I am having to travel back to Toronto to collect my vehicle. I would appreciate contact from your organization to find the avenue I need to take for compensation of my time and finances. Regards"
Плюсы: "Crew was very good. Pilots, definitely, were high level professionals."
Минусы: "My reservation was cancelled - I found it at DME.. An email, which Lufthansa Moscow promised to send me, had never come. My carry on, while weighted 7 kg, and was, I believe of standard size was not approved. Again, there was an unnecessary on my mind, second TSA-like check at FRA. Lufthansa could just bring me by bus to the departure gates. I believe that police officers with openly carried machine guns INSIDE of TSA secured zone at FRA is too much (though I am not a law enforcement person)."
Плюсы: "Flight was short. Only 3.x hours."
Минусы: "Seats were very uncomfortable and seems to be made from paper. Very little leg room. My pregnant wife experienced very unpleasant feelings all flight long."
Минусы: "Thank you"
Плюсы: "Seat was very comfortable and lots of leg room. Food was good."
Минусы: "Nothing. The plane was clean, everything was on time, and everyone was polite and professional."
Плюсы: "Entertainment players"
Минусы: "Organization when boarding (a line vs. a mob of people from all different boarding groups) not organized at all. Ended up leaving about 45 minutes late."
Плюсы: "None of them above I'm not happy at all"
Плюсы: "Рейс был с незначительной задержкой вылета"
Минусы: "Возле элюминатора было холодно("
Минусы: "It was pretty cold on the plane, Entertainment , was not current on the movies selection."
Минусы: "Flight was late leaving, so I had to run across Frankfurt airport to get my flight to the US. My luggage has still not arrived two days after I get to the US."
Плюсы: "Check in at gate easy and boarding on time. Equipment seemed modern and in good condition."
Минусы: "Seats seemed smaller and more narrow than usual. Food in economy terrible. Entertainment program available but crew did not offer earphones needed to use programs."
Плюсы: "They were really good with checking in my excess baggage and my two cats. Cats travelled well and arrived as expected. Check in at O'Hare was very friendly. In the air, flight attendants were very accommodating and friendly. All luggage and cats arrived! The plane from O'Hare to Austria was very nice!"
Минусы: "I think I have gotten used to Asiana's and Korean Airlines'. It just didn't seem to measure up to their business class service. The food (which has been highly rated!) I found to be just mediocre. Maybe it's because I was living in Asia for eight years and had become more accustom to asian cuisine?? I didn't love the seat either. When you recline, your feet are cramped inside a small area under the seat in front of you. It was cramped. The ability to customize the seat recline was limited. I like being able to move the head and feet into my own customized position. The business class seats from Vienna to Amman felt like coach."
Плюсы: "There werecseats available at gate area to wabit for plane."
Минусы: "Airport overcrowded, checkin at Austrian Airlines horrible - one agent quoated 117 Euro for oversize suitcase when fee was actually 50 Euro. (Note: same suitcase accepted by Lufthansa without extra charge. Security check also excessive and bureaucratic without giving sense of better safety."
Плюсы: "It was a total nightmare all Austrian flights they put us on were canceled !!! We did not leave Vienna for another 7 h a total nightmare all planes had technically difuculties !! Austrian airlines had total chaos !!!"
Плюсы: "Had 45 Min to connect at vienna airport and our first flight was delayed so we had to run to get in time to the gate. Literally the gate was on the opposite side of the airport. Bad logistics"
Плюсы: "Great staff, good meals, snacks, and drinks thru the entire flight."
Плюсы: "Direct connection"
Минусы: "Meal is horrible"
Минусы: "We landed so close to our boarding time, by the time i got through everything, i was notified that i had to go to gate 11 for a special security check...it was stressful since my flight was boarding...i found it really frustrating . Ultimately the plane waited and it worked out, but the process was long and VERY stressful."
Минусы: "surprised by attitude of he company: you really get "low costs" services for a "classic airline" price."
Плюсы: "Very friendly staff"
Минусы: "All was well"
Плюсы: "Great flight. Was long but made nice by staff/crew and entertainment options."
Плюсы: "Boarding/deplaning quick Left on time"
Минусы: "Food -too much starch Only chicken No breakfast Bathrooms were dirty"
Плюсы: "More legroom than some orher carriers even in regular economy seat, better quality of food, and faster service"
Минусы: "Hot tee was only offered after hot meal service not before."
Плюсы: "On time departure, friendly staff"
Минусы: "GET AN AGREEMENT WITH GLOBAL ENTRY"
Плюсы: "Organized orderly boarding. Food was snack only. Flight crew was pleasant and helpful"
Минусы: "The best"
Плюсы: "That it is over"
Минусы: "Check-in to Canada not possible when passengers have third country passport and Canadian residence card. A combination, although very common, proofed to difficult for AUA personnel. Because of check-in delays lousy seats and miserable overall experience."
Плюсы: "Boarding on time and quick"
Минусы: "Food and entertainment choices"
Плюсы: "Very well organozed"
Плюсы: "flight was fast and we came into a gate instead of having to come into terminal by bus. Left on time an arrive early"
Минусы: "nothing I didn't like"
Плюсы: "Comfort was good because I had a whole bench to myself!"
Плюсы: "The plane was comfortable and clean. Internet was offered"
Минусы: "The Internet didn't work. Although boarding was good the person making the announcements needs to know she should speak up."
Плюсы: "they asked me if I wanted an upgrade to business class - nice"
Минусы: "they left all the lights on in the plane - difficult to sleep at night. Never had this happen before. Another lady from N.J., originally from SLovakia and going to Kosice for a visit complained about the same thing. SHe was worn out and so am I."
Плюсы: "Food and service was great as always! comfortable seats and quality in flight entertainment!"
Плюсы: "6 hours delay, first deplaning due to mechanical failure, 2nd deplaning due to electrical storm. Missed my connection to Asia requiring total new bookings and expense. Never flying AA again."
Минусы: "The vegetarian meal was OK"
Плюсы: "Service beyond expectations"
Плюсы: "Вкусное пиво"
Минусы: "Вылет задержали на 1,5 часа"
Минусы: "My flight was cancelled! ended up flying to Athens the next day"
Плюсы: "My waffle and coffee"
Минусы: "Very small seats with hardly any legroom. Flight delayed 2 hours. Nasty attendant told me my bag was too big for overhead compartment. It wasn't."
Плюсы: "surprisingly tasty meal, smooth and on time flight"
Минусы: "boarding in Vienna a bit chaotic , mostly caused by requirement to register passport for transatlantic flights"
Плюсы: "No stops"
Плюсы: "The staff from service center helped me to solve problem with my flight, it was short connection, around 35 minutes, and I missed my aircraft, but in the service center gave me ticket to the next flight, The problem was solved."
Минусы: "Boarding in the first flight was late for 15 minutes, but may be it has some objective reasons."
Плюсы: "The crew was friendly and attentive. Food was good and the boarding was efficient."
Минусы: "I was generally pleased with the value and qulity received."
Плюсы: "The food was excellent and the business class layout was perfect."
Минусы: "On the arrival at Toronto, there was no one at the gate to roll out the gangway bridge. So we waited on the plane 10 minutes. We were flying on to LAX on Air Canada. It took 1 3/4 hours for our luggage to clear the US Customs pre check. Unsatisfactory."
Минусы: "По предложению авиакомпании я выбрал диабетическое питание, но на борту мне сообщили, что у них нет такого питания. Зачем тогда предлогать то чего не можете выполнить."
Плюсы: "Staff was pleasant and competent"
Минусы: "Food was way too salty. That needs to be addressed by airlines. Not a healthy or palatable experience."
Плюсы: "Decent between chare distance for a medium sized airplane (A321)"
Минусы: "40 minutes late, no entertainment, mediocre lunch, not enough space in the compartment for hand bags"
Минусы: "Plane rescheduled, left 55 minutes later than anticipated. I was already preparing for having my luggage lost."
Плюсы: "friendly, helpful crew"
Минусы: "I paid a premium to book a direct flight (ages ago) and then had to rerouted last minute (same day) with no reason given other than "it's our fault". I inquired about paying to change destination city and or seat to a premium seat (for the 9+ hour flight) when I recvd the reservations for the new flights that were made at the airport around 8am for flights that left at around noon and 3pm. I was told no better seat(s) was available. However, a half hour before the flight was boarded several announcements were made regarding all the upgrades that were available. Liars annoy me."
Для удобства пассажиров авиакомпании, выполняющие рейсы в Канаду, изменили условия оказания услуг и ввели дополнительные меры безопасности. Внимание: условия оказания услуг разными компаниями варьируются.
Строгий санитарно-гигиенический контроль
Ежедневная чистка салона, HEPA-фильтры на всех рейсах в Канаду
Маски от перевозчика для пассажиров всех рейсов в Канаду
Места в середине ряда на рейсах в Канаду недоступны
Тесты на антитела, проверка симптомов перед вылетом на рейсах в Канаду
Гибкие условия отмены
Посмотрите билеты в Канаду с бесплатным изменением бронирования