Строгий санитарно-гигиенический контроль
Ежедневная чистка салона, HEPA-фильтры на всех рейсах в Италию
|ноябрь||Если вы хотите избежать наплыва туристов, это лучшее время. Плюс цены падают на 4%.|
|декабрь||Период самого высокого спроса и роста цен, в среднем на 8%.|
Ср. цена – туда и обратно
|25 244 ₽||(ср. цена за последние 2 недели)|
Недорого – туда и обратно
|9 902 ₽||или меньше|
Недорого – туда
|4 117 ₽||или меньше|
Авиакомпании Аэрофлот, Alitalia и S7 Airlines сейчас не взимают неустойку за изменение и отмену бронирования авиабилетов в Италию. Обязательно проверьте точные условия оказания услуг на сайте поставщика.
В авиакомпаниях S7 Airlines и Alitalia бронирование мест посередине ряда на рейсах в Италию сейчас недоступно.
В среднем прямой рейс из России в Италию длится 11ч. 25м.. За это время вы покроете 2382 км. Наибольшей популярностью пользуется маршрут Москва - Венеция, по которому средняя продолжительность перелета составляет 3ч. 30м.
Самый дешевый билет в Италию из России в один конец, найденный нашими пользователями за последние 72 часа, стоил 520 ₽, а туда-обратно — 7 863 ₽. Наибольшей популярностью пользуется маршрут Москва Шереметьево – Венеция Марко Поло, а самый бюджетный билет туда-обратно по этому направлению за последние 72 часа стоил 16 375 ₽.
Больше всего рейсов из России в Италию выполняют авиакомпании Аэрофлот, Alitalia и S7 Airlines. Большинство наших пользователей предпочитают летать в Венецию из Москвы. Больше всего рейсов на этом маршруте выполняют авиакомпании Аэрофлот и Alitalia.
По данным поиска KAYAK самым высоким спросом пользуется Милан (26% от объема поиска авиабилетов в Италию). На втором месте — Венеция и Рим (19% и 17% поисковых запросов). Многие пользователи также ищут авиабилеты в Катанию (4%), в Бари (4%) и в Болонью (4%).
Прогноз цен KAYAK использует данные за прошлые месяцы, чтобы определить вероятность роста или снижения цен по определенным направлениям в течение 7 дней. Он подскажет вам, стоит ли покупать билет прямо сейчас, или имеет смысл подождать, пока цена снизится.
Оценки на основе отзывов пользователей KAYAK:
Плюсы: "It was ontime"
Минусы: "Plane dirty toilets disgusting, much to warm in cabin, very tight seats and Turkish doesn’t enforce their carryon luggage regulations do boarding takes ages"
Плюсы: "The service was excellent. They are very helpful and friendly."
Минусы: "Maybe refresh the plan in the near future. Other then that it was very enjoyable trip."
Минусы: "WHEN i ARRIVED AT AIRPORT ON JUNE 3,2019 TRUKISH STAFF TOLD ME YOUR FLIGHT IS NOT CONFIRMED BUT MY FLIGHT WAS CONFIRMED.I AM VERY UPSET BECAUSE I AM DISABLED AND LOW VISION.I THINK THIS IS TOATLY WRONG.20 MAY I WAS SICK TRUKISH AIRLINES CANCELED MY FLIGHT BECAUST I WAS SICK."
Плюсы: "Fligh on time."
Минусы: "The food on board."
Плюсы: "I did not like anything from this trip. I just learned my lesson not to travel with turkish airlines ever again."
Минусы: "flight was canceled from previous flight so we had to overnight in istambul and the whole situation was handled very poorly nobody took the time to explain to me what to do and mind this I was traveling with three year old and I found myself crying at midnight at the airport not knowing what to do."
Плюсы: "In flight entertainment was definitely above average."
Минусы: "Crew were very impersonal. Didn’t seem to care about the needs of the passengers."
Плюсы: "Crew was perfect, seat was great"
Минусы: "All is well."
Плюсы: "Good entertainment system"
Минусы: "Old plane. Not sparkling clean... bad leg room"
Плюсы: "эта вам не бюджетные душегубки. И покормят, и места для ног побольше ..."
Минусы: "Побалтывало, но притензии к погоде :)"
Плюсы: "Все отлично."
Минусы: "Delay flight from Istanbul.."
Плюсы: "Еда, как всегда супер"
Минусы: "1. Было очень холодно 2. Платные места повышенной комфортности, оказались некомфортными, потому что всё время туда сюда ходил экипаж и невозможно было спать."
Плюсы: "Все отлично!!"
Минусы: "Waitwd 1 hour"
Минусы: "Питание - ешь чего дадут. И нне вкусно."
Плюсы: "The puntuality funny information video."
Минусы: "В связи с задержкой в аэропорту вылета мы не успели на пересадочный рейс. Авиакомпания предложила места в самом конце самолета на рейс через 9 часов. Ни upgrade, ни нормального размещения, только скудные ваучеры на питание. Замечу что задержка рейса целиком и полностью была на совести авиакомпании."
Минусы: "Late arrival from Cairo & last minute gate change added to confusion of time zone changes - was supposed to be 2&1/4 hour layover but I just made last call for DC departure."
Минусы: "Unconfoetable seat for business class. No priority for boarding in business clas. Old plane."
Минусы: "From more than 1h layover to 5 minutes."
Плюсы: "Easy check in"
Минусы: "Please include sea food in your menu"
Плюсы: "Очень комфортное размещение - расстояние между креслами на порядок лучше, чем у аэрофлота. Питание понравилось - вкусно и большой выбор напитков - даже домашний лимонад предлагали (!) Я сидел рядом с отсеком проводников - когда кофе заваривали - аромат потрясающий по салону поплыл. Для самолетной кухни очень достойно. Видеосистема отличная - экран крупный, изображение качественное, наушники удобные. Фильмы, правда, только на турецком и английском. Посадка в Тайване была очень мягкая."
Минусы: "Полет долгий и, видимо, проводники подустали. Напитками, не очень часто баловали. Придираюсь :)"
Плюсы: "рейс задержали на 20 мин, но в Стамбул прибыли по расписанию. Удобно сидеть, отличное питание, приветливые бортпроводницы."
Минусы: "все было хорошо"
Плюсы: "Кормят неплохо, как для самолета. Хороший выбор напитков. Чай заварен по-турецки, а не из пакетиков. И самолеты у них все достаточно новые. С развлекательным центром на каждом сиденье. Фильмы, музыка, игры. Но русский язык только в меню :) Фильмы все на турецком и английском."
Минусы: "Гейты 300-312, с которых идет посадка на Тбилиси – как колхозное поле. Просто все и всё на куче: очереди на посадку в перемешку с креслами для ожидания, магазинами. Внятных проходов просто нет. При этом 200-е и 700-е гейты у них очень удобно оборудованы. По расписанию посадка не началась. Вместо начала посадки один из сотрудников начал ходить среди толпы пассажиров и сверять паспорта с посадочными. Если все ок, то ставил штампик на посадочный. Приятно, конечно, что позаботились об экономии времени на проверку. Но организация процесса шокирует :) В самолете поддерживали температуру холодильника. Попросил стюардессу добавить тепла - покивала и поулыбалась, но теплее не стало. Реально пришлось в верхней одежде сидеть."
Минусы: "В салоне была жара, градусов 28. При этом рейс полностью загружен. Легко представить набор запахов через полчаса. На следующем рейсе это компенсировали - летели как в холодильнике :)"
Минусы: "I have been told at the airport that I had an unconfirmed flight and was told that I could not travel to Istanbul. I am still at my departure city, in Chicago. I bought my tickets just like anybody would, go on the website, pick the flights and pay. But someone did not do their job correctly and did not correctly confirm my flight. I paid for this incompetence by missing Christmas and a business meeting. Do not think it will never happen to you, it is just a matter of time that this kind of bad service catches up to you. The system is so disconnected or careless that it can't even figure out I couldn't take the flight which it is is asking me a review for."
Плюсы: "Great flight"
Плюсы: "Все организованно на хорошем уровне, без задержек, хорошее питание, дружелюбный и отзывчивый персонал."
Плюсы: "Рейс был без задержек, самолет не самый новый, но все понравилось. Питание отличное."
Минусы: "Бортпроводники были не оч. улыбчивыми, но хамства не было"
Минусы: "I didn’t like being in a middle seat"
Плюсы: "My experience on Turkish Airlines exceeded expectations. Boarding was smooth and the flight was on time. Service was excellent and staff professional. The crew was courteous but the hostesses could try smiling a bit more. Their courtesy was appreciated but it felt very methodical, more of an obligation and not spontaneous. The pilot did a great introduction and gave information about the trip. Also the plane toilets were clean compared to other companies. I expected to see a wider selection of more recent and award winning movies. Will definitely fly Turkish Airlines again."
Минусы: "long boarding"
Плюсы: "Everything was well taken care of."
Минусы: "When boarding the flight from Turkey, to Mumbai , we had to climb up the ladder with our hand luggage.Being senior citizen and traveling in Busniss class was very hard for us."
Минусы: "Despite having seats assigned we did not fly Customer service was just awful dealing with overbookings"
Плюсы: "Same as the first flight. Entertainment is good, foods good, crew was nice, USB charging is great."
Минусы: "Kinda annoyed that it was a two prong plug for the headphones. It was super hot and I couldn't rest. Not a lot of space beneath seat in front for personal items."
Плюсы: "Great service and staff"
Плюсы: "Good service, nice plane, comfortable"
Минусы: "Took forever to clear out trays after meal. Istanbul airport was not nice, bathrooms wee disgusting and little to no air conditioning in airport"
Плюсы: "The food was good. The seats were comfortable, could have used a bit more leg room. Entertainment was great."
Минусы: "The stewardesses weren't very friendly. and seemed bothered if i asked for ice in my drink or a blanket. Customer service agents were very hard to understand."
Минусы: "Food was old"
Плюсы: "Super friendly staff, lots of real food to eat, travel kits including slippers and tooth brush, like a throwback to when flying was fun."
Минусы: "Flight attendants are not very nice. Food got much worse compare to previous years Boarding was very long because of the crazy check"
Плюсы: "Very nice crew and not at all crowded flight, also the flight was extremely fast."
Минусы: "Very loud plane so that I couldn't watch a movie and understand the audio."
Плюсы: "Pretty much everything except for the fact that they have no entertainment in Russian"
Плюсы: "best in all regards"
Минусы: "First the flight was delayed 2 hours and then we sat on the plane for 7 hours before take-off, while the crew took care of several issues. Ridiculous. Should have made us wait at the airport gate so we could have eaten proper food and had wifi."
Плюсы: "Easy boarding process"
Минусы: "Crew climbed over my seat multiple times in order to get their stuff from the overhead bins. Also loud when people were trying to sleep"
Плюсы: "Отличный экипаж!)"
Плюсы: "Everything is well organized, crew members were great."
Минусы: "Aircraft A330-300 sucks. It is SLOW! Boeng-777 did Moscow-Houston flight in 10 hours, but this A330 flew from Frankfurt to Atlanta in the same time. Shelves for baggage are small - it is not enough room for all passenger bags. Entertainment can be better. Food... It could be SIGNIFICANTLY better! Or just do not serve it et al. If I could I would not buy it."
Плюсы: "Flight was delayed, but the crew did all they can to make passengers feel comfortable."
Минусы: "No food for vegetarians."
Минусы: "Space is too limited even for the a small built body."
Минусы: "Delay was 4 hours. All time we spent in aircraft"
Плюсы: "Staff was helpful and kind. Entertainment had variety."
Минусы: "Flight ran out of chicken meals fast, forcing the rest of the plane to have vegetarian instead. I was sat in 41G. Awkward seating arrangement. Worst seat ever! Super cramp, making a 9hr flight very uncomfortable."
Плюсы: "I just loved the friendliness of the crew. Way to go Lufthansa"
Минусы: "Not sure about the seats but they could use some cushion."
Плюсы: "Lufthansa как всегда на высоте, вежливый персонал как при регистрации и посадке, так и в самом самолете. Прекрасное питание, подарки детям при посадке в самолет."
Плюсы: "Same as above same as a bove"
Минусы: "Same as above"
Плюсы: "Smooth flight except for tasteless special meal"
Минусы: "I did not like the fact that I was not on this flight."
Плюсы: "Nicest guy at the check- in in Moscow OK boarding"
Минусы: "Apart from the fact that this flight never goes to the gate and its always a bus that gets you there? This time they decided to check our passports and since we are not at the gate like normal people it has to be on the plane So you can imagine how slow it went I had a connecting flight... Luckily this time customs check up was very quiet"
Минусы: "Crew doesn't care, do absolute minimum Not helping with luggage, smiling and ignoring Not enough to drinks When the drink cart passed our row I pushed Call crew button No one even came!! When I asked for a diet coke stewardess showed me leftovers of sprite probably fished out of the garbage and said that's all they have left Really?! Not to mention that I have paid extra for choosing my sit and ended up sitting in the back in the worst sit with least possible legroom Thank you Lufthansa"
Плюсы: "Again the flight wasn't full so had plenty of room."
Минусы: "The sandwich they offered was pretty bland."
Минусы: "всегда раздражает процедура посадки, потому что невоспитанные люди лезут вперед В этот раз сотрудники попытались немного распределить пассажиров перед посадкой, чтобы был порядок За что им огромная благодарность. Наверно же есть какая то система типа раздельных очередей под плакатами с названиями рядов или еще что то.. ну иначе прям очень неприятная процедура посадки. Или посадка по очереди с кона самолета. Сами представляете, что это - зависнуть в проходе в ожидании нерасторопного пассажира, который не спеша запихивает багаж и достает свои вещи - все стоят, ждут пока он усядется... А вообще спасибо: летать, как правило приятно А! Франкфурт- Москва не очень приятно стюардессы , в отличие от Орландо-Франкфурт , прям не очень."
Минусы: "Business class - not enough Space for legs. Took hand lagage during boarding for check in , because of the weight. Rules are Rules, but for business class can give some tolerance. Near to my seat two suitcases were put on the floor..."
Минусы: "Over 30 minute delay for an hour flight! Frustrating."
Плюсы: "Best short/medium-haul economy breakfast I've had in a while. Flight was empty, so there was space to stretch out. Watch out for the seat maps – they seem to reconfigure the J/Y balance on this flight frequently, so your seat assignment may change. Such a lovely crew"
Минусы: "Moscow passengers were awful as always. Arrival/transit at Frankfurt is a nightmare if you need to be somewhere quick – just walking and riding transit took 30 min. of my two hours."
Минусы: "К сожалению, оба раза, когда самолет вылетал из Франкфурта. вылет задерживался на значительное время: на 2 часа вылет Франкфурт-Лос-Анджелес 22.12.2017 и на 40 минут задержался вылет рейса Франкурт-СПб 13.01.2018"
Минусы: "No problems average flight slight delays."
Плюсы: "Хороший сервис во время полета"
Минусы: "Плохая организация регистрации на рейс ( и это при электронной регистрации). Хамство сотрудников в аэропорту Денвера. Потеря багажа. Задержка вылета на 3 часа"
Плюсы: "Обслуживание в самолете - хорошее. Профессиональные стюарды. Все время улыбаются, доброжелательно отвечают на все вопросы. Питание в 10 часовом рейсе было замечательным. все быстро раздавали и убирали. Еда была вкусной. Пилоты тоже очень профессиональные рейс прошел без толчков. спокойно . Спать было комфортно. Никаких очередей в туалет не было. В самолете все было замечательно."
Минусы: "Сотрудники в аэропортах. На регистрацию в аэропорт Денвера мы приехали за три часа. На паспортный контроль попали за 30 минут!!!! Очередь огромная, сотрудники бегают от стойки к стойке. Разговаривают очень грубо, что само по себе для Америки непривычно. Одного пассажира обслуживают в среднем 20 минут(!!!) То забирают багаж, то возвращают багаж - отвлекаются на возврат сразу все. Рейс задержали на полтора часа. Об этом мы узнали на стойке регистрации. На стыковочный рейс мы опоздали, поэтому попросили сотрудников сразу определить наши дальнейшие действия. Парень на стойке очень в грубой форме сказал - прилетите в Мюнхен, там подойдете в сервис. Когда прилетели в Мюнхен оказалось, что сервис не работает. Бегали по всему аэропорту. Потом подождали на одном из рейсов Люфтганзы не закончилась регистрация. Попросили сотрудника ( по английски не говорит, только по немецки!!!!) решить наш вопрос. Она с кем-то созвонилась нас отправили на другой рейс в другой терминал на поезде и автобусе (Просили ведь сопровождение в Денвере- нам грубо отказали). В итоге багаж - потеряли. Отправили во Франкфурт вместо Москвы!!! Багаж ждали три дня."
Плюсы: "Good flight crew, professional, glad I arrived on time"
Плюсы: "Comfortable and clean plane. Flight was on time. Free drink!"
Минусы: "As with almost every flight in Europe, boarding was chaotic, not following zones, priority or people requiring assistance/gate agents did not enforce the boarding rules."
Плюсы: "Every thing except food. Could be better"
Минусы: "Less space in the seats than there used to be."
Плюсы: "Round trips from FRA to DME were great. Round trip from SFO to FRA was okay. It's time for United Airlines upgrade planes."
Минусы: "United Airlines needs to upgrade its planes."
Плюсы: "Вкусно кормили."
Минусы: "Рейс задержали почти на час. Медленное обслуживание, трудно попасть в единственный туалет в конце самолёта."
Плюсы: "В целом все очень понравилось."
Минусы: "Не очень удобные кресла в эконом классе, слишком близко друг к другу, глаза близко к экрану и голова почему-то неестественно наклоняется вперёд."
Плюсы: "Borading Flights on time Crew Confort was just ok."
Минусы: "Food. Very bad. Tasteless. And not much food provided. Emirates have more dishes and many servings. ENtertainment: Not many regiional movies. Overall movies are very few."
Плюсы: "It's terrible more than 3 hrs delay!!! They should. Ompensate for my parking and extra food for the person picking us up they had to wait met than 3 hrs!!!"
Минусы: "It's terrible more than 3 hrs delay!!! They should. Ompensate for my parking and extra food for the person picking us up they had to wait met than 3 hrs!!!"
Минусы: "The head flight attendant was very brusque with clients/passengers - demanding we hand back trays in a certain way, demanding people do not get up and stand during a 3 hour flight. At one point she rushed along the aisle to the front of the plain, bumping and hurting my shoulder, but did not bother to apologize. In front of me, was a mother with a child with special needs. The mother had to stand up for some time to have the child curl up and lie in a comfortable position - the attendant rudely commanded her to sit down and strap the child to the seat, instead of finding out how they could help. She could have achieved it with a better attitude and choice of words. The crew did not bother beyond the bare minimum - it was painful to observe."
Плюсы: "Good plane"
Минусы: "No entertainment on board of the aircraft"
Плюсы: "Clean plane, decent entertainment options"
Минусы: "food was way below the usual Lufthansa standard had a 1.5 hour delay although it wasn't the Lufthansa fault"
Минусы: "There is no entertainment so I do not know it should be rates."
Плюсы: "The crew was friendly. I did not need to wait in line too much for use of restroom. The flight was on time."
Плюсы: "Extremely polite and courteous."
Плюсы: "Moscow to Munich then Paris were good flights. When weather in Munich delayed our return take-off from Paris, the crew did their best to communicate. Upon arrival a Luft employee was at the gate to escort 11 of us to our connecting flight to Moscow. She took us to a special window for passport check, then our own train car to the other terminal. Bravo! Other airlines leave one to navigate alone. Thankyou Lufthansa. Food was decent on both flights in this day of many 'No food' local flights."
Минусы: "Zip. All was good for these well seasoned travelers. We appreciate the extra attention."
Плюсы: "Boarding was okay, we still had the rush towards the beginning and the concern is always finding overhead space"
Минусы: "Apparently if you're not awake when they ask you your choice, and it comes time to pass out food and you're awake... You don't get any. Really horrible. Food being handed out, you're hungry and not even an offer. They simply skip you."
Плюсы: "Very friendly personal, good food and drinks."
Плюсы: "Crew was very good. Pilots, definitely, were high level professionals."
Минусы: "My reservation was cancelled - I found it at DME.. An email, which Lufthansa Moscow promised to send me, had never come. My carry on, while weighted 7 kg, and was, I believe of standard size was not approved. Again, there was an unnecessary on my mind, second TSA-like check at FRA. Lufthansa could just bring me by bus to the departure gates. I believe that police officers with openly carried machine guns INSIDE of TSA secured zone at FRA is too much (though I am not a law enforcement person)."
Плюсы: "Flight was short. Only 3.x hours."
Минусы: "Seats were very uncomfortable and seems to be made from paper. Very little leg room. My pregnant wife experienced very unpleasant feelings all flight long."
Минусы: "Pilot strike caused much distress in Frankfort. The best that could be done was a layover extended by 5 hours and a diversion to Luxembourg. The final leg of the trip was further delayed an extra hour due to mechanical difficulties in Luxembourg."
Минусы: "The airline went on strike the day I was supposed to fly, so at 4:30 in the morning I arrived to the airport and learned that my flight got cancelled. The evening before there were no info about cancellation on internet. But a representative re-booked my trip on the same day with 2 different companies from the other airport and provided a free taxi. So I arrived to my final destination only 3h late. So my ratings will go only to "overall" as OK. On the other flights with Lufthansa the "Entertainment" and "Food" are usually Excellent"
Минусы: "Delay in boarding, delay in removing snow/ice, my seat was changed without notifying me (after i checked in on line the day before)"
Минусы: "I had a short transit time in Munich (40 minutes). Munich website promises that this is possible and that gates are close to each other and if the first flight is late, then someone will help you to your next flight. My first flight was about 10 mins late. Although assistance was provided to people connecting to some of the other flights, no-one helped me with my connection. I asked two ground staff and was just told to make my own way to the next gate, which was not close. It was in a different terminal! After literally running through two terminals, I did not make it to the gate in time and had to wait for the following flight which got me home over three hours late. Lufthansa did give me a five euro meal voucher though (which doesn't buy very much in an airport cafe)."
Минусы: "It was a problem with one passenger, she came from another row and take two seats close to me and my daughter, she wanted to fly with comfort, so I told her it is not nice, this is not her seats and I have a kid with me and she should share wirh another people too, butshe was freeked out because I did a comment, than she asked me what country I'm from and I told: Russia. So she told me she could see why I so unclever...all Russian the same and laughing on me. I didn't expect so racist behavior and I stopped any conversation and complained to flight attendant. And I was double surprise! She went to her talked with her and than tell me that she could take any place she wants and she never told me any racist words, and maybe I'm a lier. I was so upset and I told a passenger that I can go to court when get back to US, she was really scared now and start sorry! But it was to late to sorry! When I asked flight attendant to sorry, she told she do not sorry!!! The flight was Monday October 3rd 2016 Lufthansa 459 San Francisco -Munich, name of flight attendant Eva-Katherine Pfaffel, the passenger seat 44 Diana or E I think, they didn't provide me information about name or her seat. The flight attendant told me it is not big dealing, maybe for Germany it is ok, but in US it is really rude, original I'm from Russia, my daughter too, additionally she is black, it will be really good if I never feel this again, I was in really helpless situation. It is really unpleasant when you spend money and get neglect."
Плюсы: "Very smooth boarding on both flights, a smooth transfer between flights, and comfortable seats (especially nice flexible headrest on longhaul flight). Very friendly and helpful crew."
Минусы: "Movies available weren't to my taste, which isn't important anyway."
Плюсы: "Everything was excellent . I was very happy with this flight.Thank you so much."
Плюсы: "Good amount of leg space"
Плюсы: "The crew"
Плюсы: "Crew was fantastic and with an exceptional service. Food was really good."
Минусы: "Maybe the seats coudl be a little bit wider"
Плюсы: "Рейс был с незначительной задержкой вылета"
Минусы: "Возле элюминатора было холодно("
Плюсы: "Very nice staff on board and timely departure"
Минусы: "Cold during the flight"
Плюсы: "Food, entertainment options, business class seats that lay flat"
Минусы: "Rang twice for attendants when I dropped my phone behind the seat. Instructed at beginning of flight to not attempt to retrieve an item behind the seat and to have an attendant helped. No one responded to me, so I got it myself. Wasn’t a big deal, but I don’t appreciate being soundly ignored"
Минусы: "We are late only 25 min (50% of flight - 50 min)"
Плюсы: "Had 45 Min to connect at vienna airport and our first flight was delayed so we had to run to get in time to the gate. Literally the gate was on the opposite side of the airport. Bad logistics"
Плюсы: "Great staff, good meals, snacks, and drinks thru the entire flight."
Плюсы: "Very good flight crew. Decent food and nice entertainment."
Минусы: "Poor web site. Very poor boarding crew. Boarding crew made no announcements for who must get re-elected ticketed for shares carrier tucked or web site ticketed passengers. No prep boarding plan given therefore mass at gate."
Плюсы: "the flight missed my connection and they were AWESOME in handling it, getting me on a Swiss Air flight. That flight also missed its connection and Swiss Air took great care to put me up in a hotel. They made a frustrating situation so much smoother!"
Плюсы: "The service was superb!"
Минусы: "The flight was too short."
Минусы: "surprised by attitude of he company: you really get "low costs" services for a "classic airline" price."
Плюсы: "More legroom than some orher carriers even in regular economy seat, better quality of food, and faster service"
Минусы: "Hot tee was only offered after hot meal service not before."
Плюсы: "On time departure, friendly staff"
Минусы: "GET AN AGREEMENT WITH GLOBAL ENTRY"
Плюсы: "Flt was great - service was great"
Минусы: "Not having an opportunity to serve water because it was time to prepare for landing"
Минусы: "The best"
Плюсы: "The flight was nowhere near full, which was terrific. The crew were excellent, polite and attentive. Everything was on time."
Минусы: "I don't remember anything about the food."
Плюсы: "Flight smoothness, service, friendliness, pilot experience, stewardesses (except for one), food, delicious."
Минусы: "All flight attendants were great except for one tall with very short blonde hair. What a poor attitude! She really ruined my trip. There was not an exchange with her that was friendly and agreeable. When serving drinks a second time, she asked me what would I like to drink and I answered: What do you have? I had not asked the first time drinks were served since I knew I wanted orange juice. he second time, and not wanted to drink the same, I asked: what do you have? and her answer was: "Same as before". I had to let her know I had not asked before and then she proceeded to tell me the different drinks and finally added: My colleague will take care of you. She did not want to serve me. The first incident went I tried to use the bathroom in the back of the plane, she would tell people: "don"t use that one, I need that bathroom for......." ( not sure for what but her tone was so rude,that people walked to the other bathroom embarrassed). All I can say is that everything else was great, including the friendliness of all other crew, but that one ruined the experience. A third time I got up to walk to the bathroom and the seatbelt sign was on, but so it had been for a long time. She prompted me to go back to my seat. All others seem to do their job without been rude, Not sure why this one couldn't. Job stress? Not the passenger's problem. Besides that and the poor movie choices, everything else was great. I think the flight was delayed but to that point everything was going so smooth, I didn't even notice. I will fly Austrian again, and would love to visit Vienna. Please advise how to add the miles of my trip to my account. I booked in Kayak, left to Ohio from Miami running from hurricane Irma, my return from Ohio to Miami was cancelled and I had to embark on that long plan10 day trip without even returning home to Miami to pack. I totally forgot about putting the miles on my account on either ticket counter."
Плюсы: "flight was fast and we came into a gate instead of having to come into terminal by bus. Left on time an arrive early"
Минусы: "nothing I didn't like"
Плюсы: "Good place for the legs"
Плюсы: "The food was tasty, the crew was nice and overall it was realy good"
Минусы: "There wasn't any movies or music as entertainment"
Плюсы: "Spacious aircraft. Polite crew. Even good food. On time."
Плюсы: "Food and service was great as always! comfortable seats and quality in flight entertainment!"
Плюсы: "6 hours delay, first deplaning due to mechanical failure, 2nd deplaning due to electrical storm. Missed my connection to Asia requiring total new bookings and expense. Never flying AA again."
Плюсы: "The meal was ok The airplane was clean"
Минусы: "Seats were very nerow .No help from the crew . Flight delayed"
Плюсы: "Service beyond expectations"
Плюсы: "The crew"
Минусы: "The food and the boarding at Vienna airport"
Плюсы: "Вкусное пиво"
Минусы: "Вылет задержали на 1,5 часа"
Плюсы: "The staff from service center helped me to solve problem with my flight, it was short connection, around 35 minutes, and I missed my aircraft, but in the service center gave me ticket to the next flight, The problem was solved."
Минусы: "Boarding in the first flight was late for 15 minutes, but may be it has some objective reasons."
Плюсы: "The staff should speak english and albanian from pristina to austria or from pristina to turkey its abvious they are albanians %95 of them and elderly who dont speek any other language but albanian"
Плюсы: "Short flight from Milan to Vienna. Easy check in -- which at MXP is always a plus and a relief, Crew was very friendly, attentive and focused on the passengers and their job. A smile is worth a million dollars!"
Минусы: "I loved it all!!"
Минусы: "Flight was delayed 2 hours after boarding"
Плюсы: "I was pleased by the comfort of the seats, the staff on board and the flight itself. The flight actually did not seem at all like 9 hours. And it arrived exactly on time."
Минусы: "The crew at the airport before boarding was a little impolite. As people were getting ready to board and waiting in the line, they were told to go back to customer service to register passports and get new boarding passes, without prior announcement. That could have been avoided if they informed us."
Минусы: "Too many customers use more than their fair share of the overhead space. A lot of passengers placed their luggage and their personal item above. This left those of use who use only our fair alottment searching for a place for what we fairly should be allowed to use."
Минусы: "По предложению авиакомпании я выбрал диабетическое питание, но на борту мне сообщили, что у них нет такого питания. Зачем тогда предлогать то чего не можете выполнить."
Плюсы: "Short flight and the crew was attentive and pleasant."
Минусы: "Loading of the bus to the terminal was slow only 1 bus was available."
Плюсы: "in this case, nothing"
Минусы: "1.15h delay - sitting in full air craft without aircondition cold, not profi behavior no please, no sorry, no "what would you like..." none nice word"
Плюсы: "On time, comfortable flight"
Плюсы: "The crew was nice and the entertainment was okay."
Минусы: "It was impossible to make a seat reservation--impossible. When I asked Air Canada they said contact Austrian Airlines. When I asked them they said get in touch with United. Then I was told I could book a seat 24 hours in advance. When I got email I couldn't--said I had to do it at the gate. When I got to the gate I was told I had a seat in the middle of the plane. Not true I was at the back of the plane. Just awful"
Плюсы: "everything on time, good selection of movies"
Минусы: "the food....pretty bad"
Плюсы: "Salzburg airport connection first leg flight"
Плюсы: "We left late but efficiently."
Плюсы: "This Transavia Airlines is not good at all."
Минусы: "Many things cheaper does mean better."
Плюсы: "Services is good ."
Минусы: "Food can be better"
Плюсы: "Muslim food"
Плюсы: "The crew."
Минусы: "The time between flights."
Плюсы: "The crew was amazing, flight on schedule and good entertainment."
Минусы: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."
Плюсы: "Reasonable space in economy class seats"
Минусы: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."
Плюсы: "Nice staff and no delay"
Минусы: "Instead of crisps maybe a bit of cheese or crackers"
Плюсы: "The crew is really welcoming"
Минусы: "The seats are too narrow and a bit too hard"
Минусы: "Delays, took my hand luggage into the hold,"
Минусы: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."
Минусы: "We were told they were holding our flight, we ran 3 terminals and they’d already left."
Минусы: "Flight cancelled"
Плюсы: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Минусы: "A lot of delays, on both flights. We spent twice as much time waiting than flying."
Минусы: "Larger meals."
Плюсы: "Flight duration"
Минусы: "Very stingy with the drinks Cramped seats"
Минусы: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."
Плюсы: "The crew was efficient. Flight left on time. Food and wine served."
Минусы: "No entertainment."
Плюсы: "Everything was clean and well organized."
Минусы: "The flight was delayed 1 1/2 hours."
Плюсы: "Friendly crew."
Минусы: "So many people on a 747!!"
Плюсы: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."
Плюсы: "Food was excellent, service from staff was friendly, and entertainment options were great."
Минусы: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."
Плюсы: "Professional crew. Good boarding."
Минусы: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."
Плюсы: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"
Плюсы: "The attendants took great care of us. Super smooth flight."
Плюсы: "Friendly in-flight personell"
Минусы: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
Минусы: "Customer service"
Плюсы: "Sound was broken on my TV set!"
Минусы: "Called stewardess twice to assist. No response!"
Минусы: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"
Минусы: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."
Плюсы: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Минусы: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"
Плюсы: "Consistently high standards"
Минусы: "Задержали вылет почти на час."
Плюсы: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"
Плюсы: "Улыбчивый персонал, средне-хороший самолет. Пилоты, адекватные."
Минусы: "Кресла, не очень удобные. Питание, не соответствует статусу авиакомпании. Нет никаких разъемов или развлечений на самолете."
Минусы: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."
Плюсы: "Eveything is well arranged"
Плюсы: "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
Минусы: "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."
Минусы: "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."
Минусы: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"
Минусы: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"
Плюсы: "No chargers or tv on planes"
Минусы: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"
Плюсы: "Вежливый экипаж Достаточно места между рядами Наличие в фильмотеке фильмов на русском языке"
Минусы: "Отсутствовал USB для подзарядки"
Плюсы: "Удобные кресла, достаточно места для ног В наличии розетка и USB"
Минусы: "Экипаж посчитал, что будить меня для приема пищи не следует Проснулся когда все уже доедали и свою порцию получить так и не удалось. Был максимально голоден"
Плюсы: "Loved this 747! Crew was professional and food was very good."
Минусы: "We had a long wait (25 minutes) at the gate because we were early."
Плюсы: "Atmosphere, crew were very professional and friendly"
Минусы: "Seats were a little too narrow, and quite uncomfortable when a broad shouldered person is sitting next to you"
Плюсы: "Flight attendants tried their best given what they had to work with."
Минусы: "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."
Плюсы: "Flight attendants were friendly, but they only had limited resources to work with."
Минусы: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."
Плюсы: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."
Плюсы: "Good flight, we got a nice snack despite it being a short flight, the staff was great."
Минусы: "Luggage (being handled by Air France in Basel) was first marked as delayed... nothing of the flight was in the end put on the belt and instead dropped off at Lost and Found. Ridiculous service since this was in no way announced to the people waiting for their suitcase."
Плюсы: "Having requested assistance due to breaking my leg, the service at Heathrow, Charlotte and JFK with American Airlines was excellent."
Плюсы: "Not a lot."
Минусы: "Our flight got delayed so American Airlines Auto switched us to a flight leaving a day later with a 17 hour layover. When I called to get it fixed I waited on hold for 30 minutes before I got through. Once we got on original flight they gave away seats we paid extra for and gave us no refund."
Плюсы: "Crew was amazing, service was super attentive. Plane was new with plenty of space. P"
Минусы: "Really exceeded my expectations for a short haul flight. Kudos to Aeroflot!"
Плюсы: "Комфортный самолет, приветливый персонал."
Минусы: "Потерян чемодан. Отсутствие питания. Даже в Аэрофлоте что-то дают пожевать."
Плюсы: "Аналогично предыдущему рейсу - персонал рисам самолет."
Минусы: "Потерян чемодан. Отсутствие питания. Даже в Аэрофлоте что-то дают пожевать."
Плюсы: "Everything! I never knew Finnair was such a great airline."
Минусы: "Other than maybe the lengthy layover time, which probably can't be helped, nothing could have been better."
Плюсы: "New plane, good food choices."
Минусы: "Plane could use a deep clean. Entertainment choices were limited in terms of latest blockbusters."
Плюсы: "Speedy boarding process, good meal choices."
Минусы: "Plane was a little dirty. Entertainment was also a little limited in terms of new releases."
Плюсы: "This is a great way to travel from Helsinki to Tampere and avoid the railway and train changing."
Минусы: "The plane is not comfortable, but the flight is very short. It balances out."
Плюсы: "I enjoy my flight"
Минусы: "Again no complains"
Плюсы: "Boarding was ok in Dublin, even though they habitually use one of the poor gates with inadequate seating and entry to the plane from the tarmac, not via a bridge. queing and check in were well managed however."
Минусы: "Disembarked at Helsinki unto a bus. Despite landing roughly on time, this antiquated procedure effectively made the flight 20 mins late, as that’s when the passengers got to the terminal."
Плюсы: "Очень приятный экипаж, проявляли понимание и старались помогать во всем!"
Минусы: "Задержка рейса на 3 часа и 10 минут."
Минусы: "Unwashed pillow and blankets, stains on the pillow"
Плюсы: "Overall it was a great experience with Finnair, the plane was clean and spacious. The crew was very nice and helpful. The food and drinks were great as well"
Плюсы: "Automated scanning for boardin* at gate area. Food in business was exactly what was needed( breakfast) Attentive staff"
Минусы: "The slow boarding once entering the aircraft, it seems the passengers don’t know how to take their seats quickly."
Плюсы: "The choice of entertainment is huge"
Минусы: "The fisical conditions are terrible. Seats so narrow and rows are so close, that you practically pooched into your neighbors, those that behind don't let you to recline your seat as then your seat is in their face. It looks like American Airlines hopes to exchange your reality with virtuality, but our bodies that we are for some reason taking with us on that itinerary - suffer."
Плюсы: "The flight did eventually take off, unlike a few others leaving around the same time."
Минусы: "We were delayed several hours and were never told why. Mostly there were no Aeroflot staff at the gate to ask. When there was, they said they couldn't help us because our flight was a codeshare with FinnAir. At the last minute they switched gates, sending us all scurrying."
Плюсы: "Понравилась хорошая организация на пересадке, хоть и была 1 час 20 минут остался запас по времени (можно нам даже было не торопиться)"
Минусы: "На регистрации в Мюнхене сотрудница стойки не хотела регистрировать до конечного пункта, хотя в раньше в подобных перелётах с короткой стыковкой регистрировали до конечного пункта. Пришлось вызывать главного и доказывать, доказали. Больше неприятностей не было, если не считать плохую погоду в Хельсинки, где задержался рейс на 40 минут."
Плюсы: "Business class consisted of the same cramped seating as economy. No entertainment at all for the 6+ hour flight. Horrible food."
Плюсы: "Nice flight"
Плюсы: "the food was decent, the people were nice"
Минусы: "the baggage check was a zoo. there was only one finnair representative, who was LATE. the baggage check was opened only 1.5 hours before the flight, causing a massive line."
Плюсы: "the food given under gluten free food was amazing on FinnAir"
Плюсы: "Crew is very nice and helpful. Food is just fine."
Минусы: "Seats are too close and not enough space for my legs. I am 187 (6'2"). No outlets for phone charging."
Минусы: "I could not be given the boarding pass fir the last leg of my trip"
Плюсы: "Selection of many movie choices"
Минусы: "Late. Late. Always late !! Because there is always delay , missed connecting flight obviously never wait."
Плюсы: "It was interesting that the flight from Helsinki to Chicago served a Indian style dinner comprising of lentils, rice and chickpeas. I liked that too, though I prefer the meditarranean fare. My kids liked the macaroni and meat dinner. The plane was clean and comfortable"
Минусы: "The flight attendants could have been a bit more cordial and smiling. The dessert was only a choclate. Would have liked something better. Entertainment needed more variety. Boarding was a bit of a mess as they did not let families board first and were not very accomodative of families with small children, though I had a 9 year old, but there was a family with two very small children and they were not very helpful to them."
Плюсы: "Like that you served Finnish food! many choices of films to watch was great too!"
Плюсы: "Being on time, crew was helpful, entertainment nice. The 30 min layover between JFK-HEL and HEL-SVO was perfectly organized, the gates were next to each other."
Плюсы: "Check-in process very efficient. Boarding uneventful. Flight attendants are engaged and present as humans (does it have to do with being well rested?). Blueberry drink was a nice "ethnic" touch."
Минусы: "Check-in counters opened only 2 hours before departure. These days most European airlines counters are open 6-24 hours in advance. Was not really an issue for this small aircraft and lines moving fast once opened."
Плюсы: "My flight was very pleasant and comfortable. It was one of the few times I was actually able to fall asleep on a plane. I also like that this is the first airline that served me blueberry juice which I thought was good."
Минусы: "My only dislike was that we left 45 minutes late. Maybe it was not a good situation for some passengers who had to connect immediately, but I still made it in time for my connecting flight."
Плюсы: "No frills but efficient"
Минусы: "Food choice limited"
Минусы: "I don't live in Riga and had pick up scheduled in Rigas airport to take me home to Telsiai, Lithuania. Because flight was delayed and I had to fly to Talin and then to RigaI I arrived at 10pm plus took me another 30min to figure out what happened with my luggage. I am still in Riga waiting for the morning to schedule another ride home. Very long , inconvenient trip ;-("
Плюсы: "Flight was delayed, and I ended up staying in hotel and spending the while next day traveling. It was very unfortunate, I lost 24 hours. But the hotel was nice."
Плюсы: "All standard service, nothing extremely good or bad."
Плюсы: "Finnair is great. I travel with a cello and they were terrific! 1. They understand and respect musicians and the anxiety involved in traveling with a large, fragile musical instrument. 2. The staff was very responsive and helpful in answering my questions and concerns. 3. Finnair employees are a totally professional group of people and friendly, too. all the flights were smooth. I've flown a lot and for me Finnsir is always the best choice to Moscow."
Минусы: "The experience going was great. Coming home, the plan was old, but it didn't bother me."
Минусы: "We paid for economy comfort and signed up for the 2x2 seats. Instead we received the 2 seats in the middle of 4. we were more than upset, there is no way we would every request the 2 worst seats in that area and given my husband is 6'6' Did not make for a happy experience."
Плюсы: "Great crew and service"
Минусы: "Uncomfortable seats. Not only no space to get comfortable but the seats themselves are not comfortable. We had better constructed seats on the hopper from Edinburgh to London. It is unconscionable that long flights are so uncomfortable!"
Плюсы: "Everything, but especially the calming atmosphere with beautiful Spanish music playing while we were airing to take off."
Плюсы: "It was a short plane ride that was pleasant."
Плюсы: "Very easy check-in process, very easy boarding process, flight attendants were pleasant. Comfortable seat which allowed sleeping easily"
Минусы: "no problems"
Минусы: "No kiosk check-in? The airline definitely takes its making pasengers queuei for hours."
Минусы: "Очень мальенькая самолёт"
Минусы: "Не было возможности заказать спец питание"
Плюсы: "Blueberry juice!"
Минусы: "No food."
Плюсы: "Arriving safe."
Минусы: "We sat in the plane for 7.5 hours before moving. Airline provided no extra food though served what was meant to be breakfast before landing in the evening. Then they had not even coffee before actually landing. The vegetarian breakfast that was served in the evening had one dry pita bread with two slices of cucumbers and tomatoes, very lousy. Finnair has had that for years. If you order lacto-ovo meal, you get a vegan breakfast, a very low quality one. Why? I paid about $1500 for the flight and would like some service, too."
Плюсы: "Great crew, very helpful and kind. Helped me stow my banjo in a closet instead of under the plane wich really was great because of its value to me...great food and entertainment options made the trip fly by...hah....kinda freaked out by the whole black glove thing but maybe it's sexy, not sure."
Минусы: "The weird on board shopping thing."
Плюсы: "crew, food"
Минусы: "Sat in row 53 of 55 rows, should have boarded in sections instead of everyone all at once. Could not sleep due to passenger behind kept jostling my backrest."
Минусы: "One of the crew members was rude."
Плюсы: "Flight left late but reached early. Plane we comfortable and had clean toilets"
Плюсы: "American Airlines flight didn't even have tvs, chairs were old and outdated. Not worth the price. Now days there are some standards that are expected"
Для удобства пассажиров авиакомпании, выполняющие рейсы в Италию, изменили условия оказания услуг и ввели дополнительные меры безопасности. Внимание: условия оказания услуг разными компаниями варьируются.
Строгий санитарно-гигиенический контроль
Ежедневная чистка салона, HEPA-фильтры на всех рейсах в Италию
Маски от перевозчика для пассажиров всех рейсов в Италию
Места в середине ряда на рейсах в Италию недоступны
Тесты на антитела, проверка симптомов перед вылетом на рейсах в Италию
Гибкие условия отмены
Посмотрите билеты в Италию с бесплатным изменением бронирования