Строгий санитарно-гигиенический контроль
Ежедневная чистка салона, HEPA-фильтры на всех рейсах в Германию
|ноябрь||Если вы хотите избежать наплыва туристов, это лучшее время. Плюс цены падают на 3%.|
|август||Период самого высокого спроса и роста цен, в среднем на 9%.|
Ср. цена – туда и обратно
|25 096 ₽||(ср. цена за последние 2 недели)|
Недорого – туда и обратно
|9 775 ₽||или меньше|
Недорого – туда
|4 774 ₽||или меньше|
Авиакомпании Аэрофлот, Lufthansa и United Airlines сейчас не взимают неустойку за изменение и отмену бронирования авиабилетов в Германию. Обязательно проверьте точные условия оказания услуг на сайте поставщика.
В авиакомпании S7 Airlines бронирование мест посередине ряда на рейсах в Германию сейчас недоступно.
В среднем прямой рейс из России в Германию длится 11ч. 52м.. За это время вы покроете 2518 км. Наибольшей популярностью пользуется маршрут Москва - Франкфурт-на-Майне, по которому средняя продолжительность перелета составляет 3ч. 30м.
Самый дешевый билет в Германию из России в один конец, найденный нашими пользователями за последние 72 часа, стоил 3 436 ₽, а туда-обратно — 12 037 ₽. Наибольшей популярностью пользуется маршрут Москва Шереметьево – Франкфурт-на-Майне, а самый бюджетный билет туда-обратно по этому направлению за последние 72 часа стоил 16 897 ₽.
Больше всего рейсов из России в Германию выполняют авиакомпании Аэрофлот, Lufthansa и United Airlines. Большинство наших пользователей предпочитают летать во Франкфурт-на-Майне из Москвы. Больше всего рейсов на этом маршруте выполняют авиакомпании Аэрофлот и MIAT Mongolian.
По данным поиска KAYAK самым высоким спросом пользуется Франкфурт-на-Майне (17% от объема поиска авиабилетов в Германию). На втором месте — Берлин и Дюссельдорф (14% и 14% поисковых запросов). Многие пользователи также ищут авиабилеты в Мюнхен (13%), в Гамбург (9%) и в Штутгарт (6%).
Прогноз цен KAYAK использует данные за прошлые месяцы, чтобы определить вероятность роста или снижения цен по определенным направлениям в течение 7 дней. Он подскажет вам, стоит ли покупать билет прямо сейчас, или имеет смысл подождать, пока цена снизится.
Оценки на основе отзывов пользователей KAYAK:
Плюсы: "Very friendly and helpful"
Минусы: "Boarding could be better organized"
Плюсы: "The food was good and was served with professionalism.It was an excellent service no doubt."
Плюсы: "Отличный экипаж!)"
Плюсы: "Everything is well organized, crew members were great."
Минусы: "Aircraft A330-300 sucks. It is SLOW! Boeng-777 did Moscow-Houston flight in 10 hours, but this A330 flew from Frankfurt to Atlanta in the same time. Shelves for baggage are small - it is not enough room for all passenger bags. Entertainment can be better. Food... It could be SIGNIFICANTLY better! Or just do not serve it et al. If I could I would not buy it."
Плюсы: "Comfortable flight with very pleasant flight attendants and crew. Professional service, straightforward check-in. Was able to change seats via the Lufthansa app for free and automatically seated together."
Минусы: "3 out of our 4 flights had some sort of delay."
Плюсы: "Great airline! Would love to fly with them again! :) Polite and friendly staff which is a standard that has slipped with many airlines in recent years! Good tasting wine for airline wine. Frankfurt airport need a shuttle of service for transferring passengers. Keep it up Lufthansa :)"
Плюсы: "Cabin staff were cheerful and helpfully"
Минусы: "We had 4 luthansa flights in a week I appreciate that we were given a drink one up on BA ! However I am trying not to be picky every snack was chocolate 26 grames per 100g not great for a diabetic !!!! It would be lovely to have a savoury option"
Плюсы: "Absolutely amazing service"
Минусы: "No any healthy snacks like nuts or just dried veggies or biscuits with less sugar."
Минусы: "Delay for both leg trip."
Плюсы: "Respect and politeness of the staff"
Минусы: "Wi-Fi is not available on all flights also is easy to download the fllynet"
Минусы: "Flight late more than 3-4 hours on Frankfurt. So upset. I will never and ever try with Frankfurt again. I bought shortest way ticket to pay more money but unfortunately flight late about 3-4 hours. Money trap. I would love to have another free flight or I will post the tickets on facebook, Twitter and etc... To make a terrible flight reputation."
Плюсы: "My meal request was better than during my Frankfurt to Abuja journey. I did not know the content of the food then."
Плюсы: "Lufthansa should keep up the standard."
Минусы: "The delay on the arrival time at Abuja because some passengers are transiting to other cities."
Плюсы: "Flight was delayed, but the crew did all they can to make passengers feel comfortable."
Минусы: "No food for vegetarians."
Плюсы: "The flight was on time, perfectly organized, excellent flight attendants and efficient service"
Минусы: "There were no negatives (and rarely are with Lufthansa)"
Минусы: "Delay was 4 hours. All time we spent in aircraft"
Минусы: "Hamburg to Frankfurt flight delayed did not flight to losnageles rerouted me to Toronto 8 hours extra awe full"
Плюсы: "Lufthansa как всегда на высоте, вежливый персонал как при регистрации и посадке, так и в самом самолете. Прекрасное питание, подарки детям при посадке в самолет."
Плюсы: "Smooth flight except for tasteless special meal"
Плюсы: "Nicest guy at the check- in in Moscow OK boarding"
Минусы: "Apart from the fact that this flight never goes to the gate and its always a bus that gets you there? This time they decided to check our passports and since we are not at the gate like normal people it has to be on the plane So you can imagine how slow it went I had a connecting flight... Luckily this time customs check up was very quiet"
Минусы: "Crew doesn't care, do absolute minimum Not helping with luggage, smiling and ignoring Not enough to drinks When the drink cart passed our row I pushed Call crew button No one even came!! When I asked for a diet coke stewardess showed me leftovers of sprite probably fished out of the garbage and said that's all they have left Really?! Not to mention that I have paid extra for choosing my sit and ended up sitting in the back in the worst sit with least possible legroom Thank you Lufthansa"
Минусы: "всегда раздражает процедура посадки, потому что невоспитанные люди лезут вперед В этот раз сотрудники попытались немного распределить пассажиров перед посадкой, чтобы был порядок За что им огромная благодарность. Наверно же есть какая то система типа раздельных очередей под плакатами с названиями рядов или еще что то.. ну иначе прям очень неприятная процедура посадки. Или посадка по очереди с кона самолета. Сами представляете, что это - зависнуть в проходе в ожидании нерасторопного пассажира, который не спеша запихивает багаж и достает свои вещи - все стоят, ждут пока он усядется... А вообще спасибо: летать, как правило приятно А! Франкфурт- Москва не очень приятно стюардессы , в отличие от Орландо-Франкфурт , прям не очень."
Минусы: "Business class - not enough Space for legs. Took hand lagage during boarding for check in , because of the weight. Rules are Rules, but for business class can give some tolerance. Near to my seat two suitcases were put on the floor..."
Плюсы: "Best short/medium-haul economy breakfast I've had in a while. Flight was empty, so there was space to stretch out. Watch out for the seat maps – they seem to reconfigure the J/Y balance on this flight frequently, so your seat assignment may change. Such a lovely crew"
Минусы: "Moscow passengers were awful as always. Arrival/transit at Frankfurt is a nightmare if you need to be somewhere quick – just walking and riding transit took 30 min. of my two hours."
Минусы: "К сожалению, оба раза, когда самолет вылетал из Франкфурта. вылет задерживался на значительное время: на 2 часа вылет Франкфурт-Лос-Анджелес 22.12.2017 и на 40 минут задержался вылет рейса Франкурт-СПб 13.01.2018"
Минусы: "No problems average flight slight delays."
Плюсы: "Хороший сервис во время полета"
Минусы: "Плохая организация регистрации на рейс ( и это при электронной регистрации). Хамство сотрудников в аэропорту Денвера. Потеря багажа. Задержка вылета на 3 часа"
Плюсы: "Обслуживание в самолете - хорошее. Профессиональные стюарды. Все время улыбаются, доброжелательно отвечают на все вопросы. Питание в 10 часовом рейсе было замечательным. все быстро раздавали и убирали. Еда была вкусной. Пилоты тоже очень профессиональные рейс прошел без толчков. спокойно . Спать было комфортно. Никаких очередей в туалет не было. В самолете все было замечательно."
Минусы: "Сотрудники в аэропортах. На регистрацию в аэропорт Денвера мы приехали за три часа. На паспортный контроль попали за 30 минут!!!! Очередь огромная, сотрудники бегают от стойки к стойке. Разговаривают очень грубо, что само по себе для Америки непривычно. Одного пассажира обслуживают в среднем 20 минут(!!!) То забирают багаж, то возвращают багаж - отвлекаются на возврат сразу все. Рейс задержали на полтора часа. Об этом мы узнали на стойке регистрации. На стыковочный рейс мы опоздали, поэтому попросили сотрудников сразу определить наши дальнейшие действия. Парень на стойке очень в грубой форме сказал - прилетите в Мюнхен, там подойдете в сервис. Когда прилетели в Мюнхен оказалось, что сервис не работает. Бегали по всему аэропорту. Потом подождали на одном из рейсов Люфтганзы не закончилась регистрация. Попросили сотрудника ( по английски не говорит, только по немецки!!!!) решить наш вопрос. Она с кем-то созвонилась нас отправили на другой рейс в другой терминал на поезде и автобусе (Просили ведь сопровождение в Денвере- нам грубо отказали). В итоге багаж - потеряли. Отправили во Франкфурт вместо Москвы!!! Багаж ждали три дня."
Плюсы: "Good flight crew, professional, glad I arrived on time"
Плюсы: "Every thing except food. Could be better"
Минусы: "Less space in the seats than there used to be."
Плюсы: "Round trips from FRA to DME were great. Round trip from SFO to FRA was okay. It's time for United Airlines upgrade planes."
Минусы: "United Airlines needs to upgrade its planes."
Плюсы: "Вкусно кормили."
Минусы: "Рейс задержали почти на час. Медленное обслуживание, трудно попасть в единственный туалет в конце самолёта."
Плюсы: "В целом все очень понравилось."
Минусы: "Не очень удобные кресла в эконом классе, слишком близко друг к другу, глаза близко к экрану и голова почему-то неестественно наклоняется вперёд."
Плюсы: "It's terrible more than 3 hrs delay!!! They should. Ompensate for my parking and extra food for the person picking us up they had to wait met than 3 hrs!!!"
Минусы: "It's terrible more than 3 hrs delay!!! They should. Ompensate for my parking and extra food for the person picking us up they had to wait met than 3 hrs!!!"
Минусы: "The head flight attendant was very brusque with clients/passengers - demanding we hand back trays in a certain way, demanding people do not get up and stand during a 3 hour flight. At one point she rushed along the aisle to the front of the plain, bumping and hurting my shoulder, but did not bother to apologize. In front of me, was a mother with a child with special needs. The mother had to stand up for some time to have the child curl up and lie in a comfortable position - the attendant rudely commanded her to sit down and strap the child to the seat, instead of finding out how they could help. She could have achieved it with a better attitude and choice of words. The crew did not bother beyond the bare minimum - it was painful to observe."
Плюсы: "Good plane"
Минусы: "No entertainment on board of the aircraft"
Плюсы: "Clean plane, decent entertainment options"
Минусы: "food was way below the usual Lufthansa standard had a 1.5 hour delay although it wasn't the Lufthansa fault"
Плюсы: "Extremely polite and courteous."
Плюсы: "Boarding was okay, we still had the rush towards the beginning and the concern is always finding overhead space"
Минусы: "Apparently if you're not awake when they ask you your choice, and it comes time to pass out food and you're awake... You don't get any. Really horrible. Food being handed out, you're hungry and not even an offer. They simply skip you."
Плюсы: "Crew was very good. Pilots, definitely, were high level professionals."
Минусы: "My reservation was cancelled - I found it at DME.. An email, which Lufthansa Moscow promised to send me, had never come. My carry on, while weighted 7 kg, and was, I believe of standard size was not approved. Again, there was an unnecessary on my mind, second TSA-like check at FRA. Lufthansa could just bring me by bus to the departure gates. I believe that police officers with openly carried machine guns INSIDE of TSA secured zone at FRA is too much (though I am not a law enforcement person)."
Плюсы: "Flight was short. Only 3.x hours."
Минусы: "Seats were very uncomfortable and seems to be made from paper. Very little leg room. My pregnant wife experienced very unpleasant feelings all flight long."
Минусы: "The airline went on strike the day I was supposed to fly, so at 4:30 in the morning I arrived to the airport and learned that my flight got cancelled. The evening before there were no info about cancellation on internet. But a representative re-booked my trip on the same day with 2 different companies from the other airport and provided a free taxi. So I arrived to my final destination only 3h late. So my ratings will go only to "overall" as OK. On the other flights with Lufthansa the "Entertainment" and "Food" are usually Excellent"
Минусы: "Delay in boarding, delay in removing snow/ice, my seat was changed without notifying me (after i checked in on line the day before)"
Минусы: "It was a problem with one passenger, she came from another row and take two seats close to me and my daughter, she wanted to fly with comfort, so I told her it is not nice, this is not her seats and I have a kid with me and she should share wirh another people too, butshe was freeked out because I did a comment, than she asked me what country I'm from and I told: Russia. So she told me she could see why I so unclever...all Russian the same and laughing on me. I didn't expect so racist behavior and I stopped any conversation and complained to flight attendant. And I was double surprise! She went to her talked with her and than tell me that she could take any place she wants and she never told me any racist words, and maybe I'm a lier. I was so upset and I told a passenger that I can go to court when get back to US, she was really scared now and start sorry! But it was to late to sorry! When I asked flight attendant to sorry, she told she do not sorry!!! The flight was Monday October 3rd 2016 Lufthansa 459 San Francisco -Munich, name of flight attendant Eva-Katherine Pfaffel, the passenger seat 44 Diana or E I think, they didn't provide me information about name or her seat. The flight attendant told me it is not big dealing, maybe for Germany it is ok, but in US it is really rude, original I'm from Russia, my daughter too, additionally she is black, it will be really good if I never feel this again, I was in really helpless situation. It is really unpleasant when you spend money and get neglect."
Минусы: "The fees for the sporting bag was out of control expensive"
Минусы: "lastminute.com was completely unhelpful in assisting with any changes to my itinerary. They repeatedly provided me with incorrect information that sent me on a wild goose chase."
Минусы: "Seating is extremely cramped"
Плюсы: "I do like the clean aircraft, and pretty precise service. Also it was on time , for comfort the pillow and the blanket was nice . Some airlines doesn’t give anything anymore! Which is awful."
Минусы: "Just a small thing the lady who was serving and picking up the used cups said I have to finish the juice and after she can take it away. But I couldn’t finish because it was too sweet and I didn’t like the juice. So I had to get up and bring the cup to the back. That wasn’t nice. Also they at but flexible about giving choices. Only one kind of sandwich they had but I think there was one other kid also."
Плюсы: "Plane was clean. Staff helpful"
Минусы: "We booked our seats online and later at check in received boarding passes with totally different seats. Ordered kids meals and was informed that they dont have any for our kids :("
Плюсы: "Will never purchase tickets through kayak ever again"
Плюсы: "Noting outstanding."
Минусы: "Seat comfort."
Плюсы: "The crew was great."
Минусы: "My seat would not recline at all"
Плюсы: "Good entertainment choices."
Минусы: "Seat could be more comfortable"
Плюсы: "Space, happy vibes, clean"
Минусы: "Nothing it was super"
Минусы: "Seats very hard and uncomfortable in economy"
Минусы: "My flight was canceled and I received no communication from Austrian Airlines. There was no staff at ticketing counter. The contact number that O’Hare had was a disconnected Verizon number, which was the same number listed on their website. I had to call the international number where I was told I was rebooked on United with 2 layovers instead of one. I also lost my business class upgrade and was told there was nothing they could do about it."
Плюсы: "Рейс был с незначительной задержкой вылета"
Минусы: "Возле элюминатора было холодно("
Плюсы: "Clean, safe short flights"
Минусы: "The 30 minute layover was close"
Минусы: "Hand luggage not allowed onboard due to being just a bit oversized -- just its wheels only. Never had this problem with the same luggage with other airlines, only with Austrian."
Плюсы: "From start to finish there were no hiccups. It was a pleasant journey."
Плюсы: "Check in at gate easy and boarding on time. Equipment seemed modern and in good condition. No food or entertainment on short flight to rate."
Плюсы: "There was nothing to like. Horible experience will never fligh with Austrian Air again"
Минусы: "The flight was long delayed, there was no explanation or any sort of pasenger notification about the delay. When I boarded the overhead luggage was full could not find space to secure my bags. The flight attendant was very rude did not assist me and made me wait. Other people traveling without luggage pushed me to pass by. I was told not very nice things. The flight was overbooked and overall horible experience."
Плюсы: "Almost every thing was very good"
Минусы: "My selection in pasta... was not bad but it was bit dry other than that no complains....thanks for save trip."
Плюсы: "it was mess, so I cant say positive thing"
Минусы: "Well, it was all messed up by kayak and priceline. I clearly stated in your search engine I want flight with checked baggage, for which you gave me results. What a unpleasant surprise at check-in to find out it was super expensive airticket with only 8 kg of carry on! You are confusing people on purpose, I cant believe your service! And I was loyal customer for years and years. Well, time for change."
Плюсы: "The flight staff was very attentive, professional, and polite. It seemed like they were always bringing the passengers things like snacks and drinks. We never felt like we needed anything. This was my first time flying to Europe and flying with Swiss. I will definitely choose them again!"
Минусы: "I really can’t think of anything I didn’t like!"
Плюсы: "Had 45 Min to connect at vienna airport and our first flight was delayed so we had to run to get in time to the gate. Literally the gate was on the opposite side of the airport. Bad logistics"
Плюсы: "Great staff, good meals, snacks, and drinks thru the entire flight."
Плюсы: "Flight on time"
Минусы: "nothing I can think of"
Плюсы: "Very pleasant staff on the plane and in the airport. Economy Seats are more comfortable than some other airlines. Food is good."
Минусы: "May bags didn't make the transfer and were sent on to me the following day."
Минусы: "surprised by attitude of he company: you really get "low costs" services for a "classic airline" price."
Плюсы: "More legroom than some orher carriers even in regular economy seat, better quality of food, and faster service"
Минусы: "Hot tee was only offered after hot meal service not before."
Плюсы: "Good service and on time."
Минусы: "The best"
Минусы: "A poor choice of video/film/documentaries. Limited and uninteresting."
Плюсы: "The air crew service"
Минусы: "1. No option to pay for a second luggage; the company website very unclear about the luggage policy; no contact information as well as no web payment service; days before my flight, spent a lot of time and efforts to know that I could pay for a second luggage at the airport on my departure; 2. Paid $120 or so for the second luggage!!!??? After decades flying Austrian I will try switching to your competitors."
Плюсы: "There was no in-flight entertainment system so I rejoiced to discover there was in-flight WiFi."
Минусы: "But Wifi did not offer much, just some summary descriptions on the destination. I'd be enchanted to get via WiFi the well-known in-flight map showing which leg of your flight was accomplished."
Плюсы: "Super friendly"
Минусы: "No entertainment"
Плюсы: "Free drinks."
Минусы: "Prior to take-off, we spent 2 hours after boarding on an incredibly hot plane with no working air conditioning"
Минусы: "We booked Austrian Airlines to Kosice for 6 to play a concert for 3,000 on Thursday night. 4 of our group arrived from ZRH; 2 from LHR. LHR-VIE was late; we ran and arrived in time catch VIE-KSC before it left, but Austrian Air would not allow us to board, despite that the other part of our travel party was already on the plane and alerted both gate staff and on-board staff we were coming and wee had to play a show that night with Arch Enemy. We had to wait 10 hours in VIE & given €12 for food. AA cited "rotational issues". Shockingly, Austrian Air delayed the 2nd flight by another hour "to wait for someone". We had to cancel the show. Really angry"
Плюсы: "Food and service was great as always! comfortable seats and quality in flight entertainment!"
Плюсы: "6 hours delay, first deplaning due to mechanical failure, 2nd deplaning due to electrical storm. Missed my connection to Asia requiring total new bookings and expense. Never flying AA again."
Плюсы: "Good service, nice staff (better than US carriers easily)"
Минусы: "2.5 hours to receive baggage - this might be on LAX"
Плюсы: "Service beyond expectations"
Плюсы: "Вкусное пиво"
Минусы: "Вылет задержали на 1,5 часа"
Минусы: "Poor service, will not fly again with this airline"
Плюсы: "Punctuality and amenities on boatd"
Плюсы: "The flight attendants were beautiful"
Плюсы: "The staff from service center helped me to solve problem with my flight, it was short connection, around 35 minutes, and I missed my aircraft, but in the service center gave me ticket to the next flight, The problem was solved."
Минусы: "Boarding in the first flight was late for 15 minutes, but may be it has some objective reasons."
Минусы: "Initial flight was late taking off for no reason except they scheduled too many incoming flights. Made my second flight but my bag did not and had to wait over a day for it while missing a day of work."
Плюсы: "The food was very good! And the movies you could choose too."
Минусы: "По предложению авиакомпании я выбрал диабетическое питание, но на борту мне сообщили, что у них нет такого питания. Зачем тогда предлогать то чего не можете выполнить."
Минусы: "Business class is basically what economy is on Air France or Swiss"
Минусы: "I had no idea that the flight you booked me on require extra 40 euro fees for check-in luggage. To add insult to injury, the Aegean flight required check-in at a Lufthansa counter which would not accept payment for the luggage fee. I had to wait in a long line of 30+ passengers at the Aegean counter"
Минусы: "They lost my luggage"
Минусы: "Aegean is an excellent airline one of the best"
Минусы: "Air pressure in cabin was terrible"
Плюсы: "Comfortable airplane, organized crew and fast boarding operation"
Минусы: "I asked for a vegan meal when I ordered a ticket and did not get one. I needed to ask and explain myself and it was not so nice. At the end I got it, thanks to the attendant"
Минусы: "Не долетело 2 чемодана из трех. Разбираемся."
Минусы: "Missed connection and following flight delayed"
Минусы: "Everything. The plane was so delayed, then they lost"
Плюсы: "I liked the service once on board. I liked that they had a separate ‘co bus’ to assist those passengers that had a connecting flight to get there quicker. There was candies offered as soon as we boarded them drinks and a Greek breakfast. The flight attendants were efficient."
Минусы: "The flight was 1 hour and 30 minutes late! There was confusion as to which gate to go to for the flight once it was called. They did not call passengers by sections so everyone just crowded the gate waiting to board. It was a bit chaotic and overwhelming for staff and passengers. There was no entertainment and there was no legroom and I am 5’7” so I was quite uncomfortable."
Плюсы: "They even give you food on a lunchtime flight~"
Минусы: "The plane has an hour delay in Rome due to rain. Although the delay is understandable, they seem to have left my luggage outside in the rain for all that time. As a result, all my clothes were wet and ruined and a few other items broke. Horrible baggage handling."
Плюсы: "The boarding crew was NOT so gentle when he seen my Passport nationality. The flight left on time"
Минусы: "The food was as expected. The seats were very good and comfortable."
Минусы: "Connection flight was not accessible because of the arrival delay. Airline staff did not help at all."
Плюсы: "The staff was polite."
Минусы: "For some reason my boarding pass wasn't scanning. They took me to the side and had to do it manually even though everything was correct."
Плюсы: "Boarding from the club was a wonderful innovation."
Плюсы: "This flight was great."
Минусы: "The fact that my flight was cancelled minutes before boarding and we had to find another flight which makes us 6 hours late at our final destination and we had to forfeit our plans for the afternoon."
Плюсы: "We were on business class and boarded directly from the lounge. We were the only folks in business and when we landed had a private bus to the terminal. Also had an ozo en route. Terrific attendants as well. M"
Минусы: "Not much."
Плюсы: "The service and the team are very good, and the flights was so good too."
Минусы: "Everything was good"
Плюсы: "Перед полетом дают конфетки, как в детстве. Достаточный ассортимент напитков, неплохая еда ( на утреннем перелета был вкусный пирожок с овощной начинкой, а вечером- полноценной горячее, маленький овощной салатик, что-то сладкое), стюардессы красотки и очень доброжелательные, на рейсе в Россию была даже русскоговорящая девушка."
Плюсы: "I was tricked into not having checked luggage by your website. I had to pay for checked luggage. Your site is responsible. I should receive a reimbursement for this incident."
Плюсы: "It got me to Larnacasafely."
Минусы: "Seats were horribly uncomfortable. I will not fly this airline again after my last trip onthe 14th of August."
Плюсы: "Excellent AEGEAN staff, polite and helpful."
Плюсы: "Everything was fine."
Минусы: "I liked everything"
Плюсы: "I liked that I was going to Israel – I didn't like being an hour and a half late losing my luggage and not knowing when I'm going to receive it"
Минусы: "Lost my luggage – plain one and a half hours late"
Минусы: "Delay 1 hour and 20 minutes at departure"
Плюсы: "Good customer service and unexpectedly good food. Nice staff."
Минусы: "Boarding was late, and it took forever to take off and land. I missed my ferry because of this and had to buy another ticket. Also super small seats."
Плюсы: "Onboard food is always excellent. Great legroom (row 5 on a321) from Athens to London (LHR). Seats are comfortable enough and servers are always pleasant."
Плюсы: "The service in overall was good. Since this is consider to be a low cost fare, my expectation were not high."
Минусы: "My Luggage did not arrive. Since I have been in a motorcycle tour, I had expensive and valuable accessories and I also bought new things. For almost 48 hours, I have been very worried that I will need to go through an expensive law suite. The whole issue was cause because of overbooking. I was asked to be on a waiting list with my luggage. When I was boarding I specifically asked the local crew whether my luggage is on board as well and I was answered definitely "YES"."
Плюсы: "Just great"
Плюсы: "The flight was ok, in time."
Минусы: "I wasn't expecting such a rude crew, Greek people were incredibly nice everywhere and this was the first time in a flight that I felt so disrespected. From check in being the only one questioned about visa and documents (we don't need visa) to being mistreated during flight. Really disappointed."
Плюсы: "the crew and service"
Плюсы: "Was pleasantly surprised to get a complimentary tasty meal and glass of wine from the polite elegant cheerful staff"
Минусы: "When staff give own bags and check pass have a problem and give more time but don't say any thing to me only says we fixed the problem, after that when we went to airplane and check the tickets machine has a alert , again we have a problem!! Again checked own passports and didn't say anything to me, only say nothing!!!! And we have anxiety."
Плюсы: "Boarding wasn't the most efficient, but when is it ever? I had never flown with Aegean but had to take two flights with them between Munich and Rome. Economy seating was very comfortable, the aircraft were attractive and immaculate, the crews were lovely and quick, and the food on both flights was shockingly good."
Минусы: "My flights were short, but it would have been nice to have a movie on thr screens distributed throughout the plane."
Минусы: "The hand luggage was collected before the gate from several passengers to check in, however not from everyone and others boarded with the same size hand luggage as was collected. As a result, 45 minuts waiting at the belt for suitcase in Athens and beeing late for meeting!"
Плюсы: "fare & connection time"
Минусы: "Check in opens 2 hours before the flight"
Плюсы: "Можно заказать другой тип питания (заранее), но не факт, что его принесут. Кошерное питание - лучший выбор."
Минусы: "Обычное питание совершенно невкусное, очень соленое. Из большой компании никто не смог его съесть. Кошерное питание - лучший выбор."
Плюсы: "The excellent service. The Beautyful stylish Stewardesses. The fact that the airline changed my flight from 2 stopovers to one."
Плюсы: "Good plane and crew."
Минусы: "Bathroom facilities at the airport totally filthy and out of order."
Минусы: "Only wish it was in a desent hour and not in the middle of the night"
Плюсы: "The meal was very good and service"
Минусы: "They made us pay 90€ even though I presented an email that said our bags were included"
Минусы: "excessive cisa checks for my wife who is not an EU citizen"
Плюсы: "The staff at the counter and on the flight were very helpful."
Минусы: "They could use better line control at the Budapest airport. It was unclear which was the appropriate line and the lines were more like a crowd merging than a line."
Плюсы: "Was ok."
Минусы: "Delays due to ground traffic in Mykonos"
Плюсы: "I was surprised about the food, it was exellent."
Плюсы: "the meal tasted good"
Минусы: "the flight suffered delay after delay and the scene during boarding was chaotic"
Плюсы: "Friendly crew, great access to a variety refreshments, robust entertainment library."
Минусы: "No suggestions."
Плюсы: "The crew was very kind"
Минусы: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."
Плюсы: "Customer care was super supportive"
Минусы: "Inflight sandwiches"
Плюсы: "Food was great, enjoyed watching videos, staff very profession and friendly."
Минусы: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."
Плюсы: "The crew were excellent and seats were comfy."
Минусы: "Headphones for the entertainment centre.could have been better. Sound quality not great."
Плюсы: "economy plus seats were nice, great movie selection, especially international movies"
Минусы: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"
Плюсы: "Boarding was quick and flight was calm"
Минусы: "The coffe and breakfast."
Минусы: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"
Минусы: "lost baggage"
Плюсы: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."
Плюсы: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Минусы: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."
Плюсы: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Минусы: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."
Минусы: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."
Плюсы: "Gaps between seats are very narrow."
Минусы: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Плюсы: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Минусы: "Not happy to pay extra money for my case"
Плюсы: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."
Плюсы: "Good flight, arriving well on time."
Плюсы: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Минусы: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Плюсы: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Минусы: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."
Плюсы: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
Плюсы: "The boarding was easy and you didn't have to wait inline for that long"
Минусы: "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."
Минусы: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."
Плюсы: "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
Минусы: "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."
Плюсы: "We got a meal for a 1h flight only"
Минусы: "No entertainment but normal for this type of flight"
Плюсы: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Минусы: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."
Минусы: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."
Плюсы: "Premium economy service was good."
Минусы: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."
Плюсы: "Friendly staff"
Минусы: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."
Плюсы: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Минусы: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"
Плюсы: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."
Минусы: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."
Минусы: "Crowded seating, wake-up for breakfast service two hours before arrival"
Плюсы: "Flight crew; legroom even in cheap seats."
Минусы: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"
Плюсы: "Very friendly crew"
Минусы: "Задержали вылет почти на час."
Плюсы: "Excellent experience with the cabin crew."
Минусы: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."
Плюсы: "Улыбчивый персонал, средне-хороший самолет. Пилоты, адекватные."
Минусы: "Кресла, не очень удобные. Питание, не соответствует статусу авиакомпании. Нет никаких разъемов или развлечений на самолете."
Плюсы: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Минусы: "Flight was delayed due to weather in Amsterdam area"
Минусы: "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."
Минусы: "Two hours delay in the start."
Минусы: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."
Плюсы: "On time."
Минусы: "No negative"
Плюсы: "Вежливый экипаж Достаточно места между рядами Наличие в фильмотеке фильмов на русском языке"
Минусы: "Отсутствовал USB для подзарядки"
Плюсы: "Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too."
Минусы: "There is a bus to the plane, so that takes a bit of extra time but they are very well organized."
Плюсы: "Удобные кресла, достаточно места для ног В наличии розетка и USB"
Минусы: "Экипаж посчитал, что будить меня для приема пищи не следует Проснулся когда все уже доедали и свою порцию получить так и не удалось. Был максимально голоден"
Плюсы: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Минусы: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."
Плюсы: "quick boarding, responsive Airline stewardess, very polite."
Минусы: "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."
Плюсы: "Quick (relatively) flight."
Минусы: "Skinniest seat ever. Couldn't even lean back. I now have hunchback."
Плюсы: "Friendliest economy class service I've ever encountered."
Минусы: "Too many cabin luggage"
Плюсы: "Хороший экипаж: слаженная работа и предупредительная забота. Мягкая незаметная посадка."
Минусы: "Не менее 1 часа просидели в самолёте из-за очереди на ВПП (проблема аэропорта), но экипаж предупредил сразу + работал кондиционер, так что было не критично + в полёте частично наверстали время задержки. Спасибо экипажу!"
Плюсы: "On time, organized , quick, polite staff, good food"
Плюсы: "Аэрофлот как всегда супер!"
Минусы: "Очень не понравилось что на сайте было не указано или указано не четко что билет без багажа, подучился неприятный сюрприз в аэропорту, к счастью времени было много и заплатить за багаж не составило труда, но было бы лучше заплатить сразу и знать настоящую цену билета а не без багажа."
Плюсы: "best good food"
Минусы: "good breakfast"
Плюсы: "Вкусный сандвич из круассана"
Минусы: "Не работала розетка USB весь полет, не смог зарядить телефон"
Плюсы: "Отличный пилот и хорошие бортпроводники."
Минусы: "Отсутствие возможности пользованием приложения Аэрофлот, не очень приятная история. Питание к сожаление ниже среднего."
Плюсы: "Вежливые проводники и умелые пилоты"
Минусы: "К самоллету везут так долго что начинаешь забывать о том что ты летишь))))"
Минусы: "Соседи сзади"
Плюсы: "good landing on windy day"
Плюсы: "Quick boarding"
Минусы: "Crying baby"
Плюсы: "Nothing, we were two hours delayed and my baggage was lost."
Минусы: "2 hour delay and lost baggage"
Плюсы: "Классный экипаж, профессионалы. Неплохое питание. Стюардессы умницы! Отличное владение языками."
Минусы: "Тесное размещение, нет развлечений и дисплеев на борту. Произошла задержка рейса, а по прилёту обьявили о прибытии совершенно в другой терминал (1 вместо 2), из-за чего лично у меня возникли некоторые проблемы!"
Минусы: "Через час после взлёта перестал работать экран. И почти до конца полёта не работал.жто конечно очень , очень плохо. Ни кино ни посмотреть, ни навигацию не узнать."
Минусы: "AC didn't work - it was like in a sauna"
Плюсы: "Хороший перелёт. Стюардессы предупредительные и внимательные."
Минусы: "Огромная очередь на сдачу багажа, несмотря на предварительную регистрацию. Работали только по 2 стойки из 40 на каждую очередь . Очередь выстроилась в три изгиба. Заняло минут на 40. Приезжайте заранее с этим аэрофлотом! Ну про мерзкий холодный сандвич молчу."
Плюсы: "Стюардессы отличные"
Минусы: "Неудобные кресла"
Минусы: "Задержка рейса, при том, что другие рейсы вылетели в Иркутск без задержек. Как результат опоздал на свой следующий рейс"
Плюсы: "Понравилось всё!"
Минусы: "При прилету в Новосибирск выяснилось, что багаж из Москвы не прилетел. Ждём"
Плюсы: "Nada, esta ha sido mi peor experiencia con una aerolinea."
Минусы: "Yo venía con ellos de Nizhny a Moscú para luego agarrar el avión hacia Vienna. Llegamos con 2 horas y 45 minutos de tiempo antes de que saliera el siguiente vuelo. Bajando del avión nos atrasaron 40 minutos. En el counter mas de una hora y en migración otro poco de tiempo. Nos saltamos la línea al ver que no nos iba a dar tiempo y así fue. Llegamos 18 minutos antes y no nos dejaron entrar. Lo peor es que Aeroflot no nos ayudó y nos dijo que nosotros fuimos los que llegamos tarde. Lo mismo le sucedió como a 10 personas del mismo vuelo y cuando estabamos poniendo las quejas vimos por lo menos otros 10 de otros vuelos con la misma situación."
Плюсы: "Экипаж отличный."
Плюсы: "Вылет вовремя, прилёт раньше на 30 минут."
Минусы: "Очень узкие ряды, ноги некуда девать! К завтраку не было хлеба Не распространяли миграционные карты"
Минусы: "Багаж не прилетел..........!...................."
Минусы: "Не было ничего, что не понравилось"
Минусы: "Долгое ожидание багажа."
Минусы: "Забрали ручную кладь в багаж. Подход к ужесточению контроля за ручной кладью формально правильный, но Аэрофлот потеряет своих лояльных клиентов. Размер рамки не совпадает с размерами, утверждёнными мировыми практикам и соответственно выпускаемых мировыми брендами Samsonite, Tummi ручной клади. Подход "коверный" , в том числе и для бизнес класса, для Skype priority!!"
Минусы: "В Москве в Шереметьево работник Аэрофлота или аэропорта объявила, что в феврале изменились параметры провоза багажа в компании Аэрофлот и не пропускала пассажиров на рейсы Аэрофлота со словами, что вас не пропустят в самолёт. На сайте Аэрофлота никаких изменений нет, люди оставляли свои чемоданы, в том числе и я, хотя с габаритами все по стандарту -50-35-20"
Плюсы: "Отличный сервис, приятный экипаж, все понравилось."
Плюсы: "Приветливый экипаж, мягкий взлет и посадка. Сидел в самом конце самолета, где по два ряда кресел. Показалось очень удобно - было куда вытянуть ноги, выспался нормально."
Минусы: "Посадка в Шереметьево проходила отвратительно - зал тесный, низкий потолок. Очередь пассажиров блокировала вход в туалет. Все очень неорганизованно - для большого количества людей необходимо выстраивать коридор из лент. Потом долго ехали на автобусе до самолета - на большие самолеты уж можно было через трубу посадку организовывать"
Минусы: "Пожалуйста поменяйте упаковку для еды, эта ужасная бумажно-целофановая. Шуршит от любого прикосновения очень громко и когда ты на ночном рейсе хочешь заснуть, а все начинают есть, перелет превращается в кошмар."
Плюсы: "Новый самолет. Неприятных запахов нет. Взлет и посадка, нормально."
Минусы: "Стюардессы, видимо забыли что они бортпроводники, а не модели на подиуме. Парой, необоснованно хамят, а иногда просто игнорируют людей. Это очень мерзко. Онлайн регистрации в Салехарде нет..."
Плюсы: "Приветливый экипаж, большая библиотека фильмов"
Минусы: "Посадка в большой самолет с одного выхода - это столпотворение невероятное. Кресла в салоне стоят очень плотно - колени упирались весь полет в сидение впереди."
Плюсы: "Персонал профессионально разруливал конфликтных ситуации. Сиденья хорошие, много места в коленях. Мороженое)"
Минусы: "Не работала система развлечений в 10-часовом полете. Да, предлагали пересесть, но отдельно от семьи сидеть не хотел. Вылет задержался на 2 часа, за время подготовки не было информации, постоянно пропадает электричество с неприятно."
Плюсы: "Еда. Посадка."
Минусы: "Не дали затычек, повязки для глаз. Было очень шумно. Но спать хотелось так, что было все равно."
Минусы: "It was not on time."
Плюсы: "expedite boarding"
Минусы: "uncomfortably hot in the cabin"
Плюсы: "great professionalism and comfort"
Минусы: "Не понравилось, что не через рукав посадка-высадка, на автобусе"
Минусы: "Отменили мой удобный стыковочный рейс без объяснения причин. Без отдельного звонка из другой страны на российский номер оператору не предложили заменить билет на другой рейс. Пришлось самостоятельно лоббировать решение этого вопроса. Пришлось из-за замены рейса просидеть лишние часы в Шереметьево с двумя малолетними детьми. Со стороны Аэрофлота не было никаких компенсаций за неудобства, что они делать не обязаны, но чести им не делает, раз они отменяют рейсы, за удобные стыковки на которые я заплатил больше, рассчитывая на комфортное путешествие."
Минусы: "Работал только один наушник"
Минусы: "Наземные службы работают ужасно, на автобусе ехали 30 (!) минут до самолета."
Минусы: "Задержали вылет на 15 минут ((("
Минусы: "Стюардесса Светлана отказалась выдать плед, сославшись на отсутствие, хотя выходя из самолёта пледы можно было заметить на креслах впереди сидящих пассажиров"
Плюсы: "Kosher meal - очень хорошое питание. Стюардесса разбудила, чтобы я поел."
Минусы: "Посадка - очень жесткая посадка, было не приятно. Места маловато."
Плюсы: "Мороженое, зубная паста и щетка, а также мультимедиа в подголовниках."
Минусы: "Леденцы не выдают перед взлётом и снижением на посадку."
Минусы: "Нет выделенной посадки sky priority"
Минусы: "B737-800 хоть и новый, высоким людям (192) путешествовать в экономклассе, особенно если хочется вздремнуть, очень некомфортно (Эйрбасы в этом плане лучше). В остальном - всё отлично."
Для удобства пассажиров авиакомпании, выполняющие рейсы в Германию, изменили условия оказания услуг и ввели дополнительные меры безопасности. Внимание: условия оказания услуг разными компаниями варьируются.
Строгий санитарно-гигиенический контроль
Ежедневная чистка салона, HEPA-фильтры на всех рейсах в Германию
Маски от перевозчика для пассажиров всех рейсов в Германию
Места в середине ряда на рейсах в Германию недоступны
Тесты на антитела, проверка симптомов перед вылетом на рейсах в Германию
Гибкие условия отмены
Посмотрите билеты в Германию с бесплатным изменением бронирования