Плюсы: "Crew was great, on time flight, clean plane."
Минусы: "Entertainments options were shockingly few. Honestly have not been on a plane recently with so few and limited options of TV series and movies. I was extremely surprised. Wish I had know and I would’ve had more options for my family."
Минусы: "Friendlier crews"
Плюсы: "The crew were great! The seats are not that comfortable, it happened that I had 3 seats raw for myself but the armrests were not going up so I could not utilize them and lie down to sleep."
Плюсы: "Very nice airplane and pleasant crew"
Минусы: "When its rain we shouldn’t walk to the air plain"
Плюсы: "very nice crew"
Минусы: "my bagfage was lost"
Плюсы: "The crew was pleasant"
Минусы: "Baggage checkin & flight boarding was slow & disorganized."
Минусы: "KLM crew exceed our expectations"
Плюсы: "Just as I expected. And I made my last connection easily."
Минусы: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."
Плюсы: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Минусы: "Food quality was not so good."
Плюсы: "Entertainment was amazing"
Минусы: "Seats a bit hard"
Минусы: "We were told they were holding our flight, we ran 3 terminals and they’d already left."
Минусы: "The flight was cancelled and had to be rerouted on United Airlines."
Минусы: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."
Плюсы: "The constant smile conferred by flight attendants through the entire flight."
Минусы: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."
Плюсы: "Nice crew pilot food and beverage"
Минусы: "No wifi"
Минусы: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"
Плюсы: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Минусы: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."
Плюсы: "Employees were very friendly"
Минусы: "The seats were very small"
Плюсы: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Минусы: "Except for the man next to me - great!"
Плюсы: "The staff tried to help me when it was evident we would not arrive on time"
Минусы: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."
Плюсы: "punctuality of boarding and flight time"
Минусы: "attitude of crew in business class: no sense of true hospitality"
Плюсы: "Time and Good clean place.. in This case airpöane.."
Минусы: "It was not entreteiment st all"
Минусы: "You are almost always late!"
Плюсы: "Everything excellent. Comfortable seats in business."
Плюсы: "Professional crew. Good boarding."
Минусы: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."
Плюсы: "Wifi on Board"
Минусы: "infotainment was down. Lost my luggage the flight was delayed"
Минусы: "We did not get two of baggage at the destination."
Минусы: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."
Плюсы: "We got a meal for a 1h flight only"
Минусы: "No entertainment but normal for this type of flight"
Минусы: "Bit cramped for space"
Плюсы: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"
Плюсы: "The food service was good and the flight attendants were friendly."
Минусы: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."
Минусы: "Headset jack only worked if the headset plug was in EXACTLY the right spot."
Минусы: "Задержали вылет почти на час."
Плюсы: "Улыбчивый персонал, средне-хороший самолет. Пилоты, адекватные."
Минусы: "Кресла, не очень удобные. Питание, не соответствует статусу авиакомпании. Нет никаких разъемов или развлечений на самолете."
Плюсы: "Wider seat than most business class"
Минусы: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
Минусы: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"
Плюсы: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Минусы: "The entertainment was quite dated and didn't have new movies etc"
Плюсы: "Jet airways flight till mumbai"
Минусы: "Poor legspace in Klm flight till Amsterdam"
Минусы: "Only one queue for boarding. Flight late on arrival."
Плюсы: "Вежливый экипаж Достаточно места между рядами Наличие в фильмотеке фильмов на русском языке"
Минусы: "Отсутствовал USB для подзарядки"
Плюсы: "Удобные кресла, достаточно места для ног В наличии розетка и USB"
Минусы: "Экипаж посчитал, что будить меня для приема пищи не следует Проснулся когда все уже доедали и свою порцию получить так и не удалось. Был максимально голоден"
Плюсы: "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich!"
Плюсы: "Flight was quick, professional, friendly."
Плюсы: "On time."
Минусы: "Claiming that the plane was completely full (which it wasn't), They forced just about everyone to check there carry ons. When we got on board, there was plenty of overhead space. Supposedly, we should've have been allowed a carryon and a personal item."
Плюсы: "Flight was overbooked. After paying 1.7k, they put me to another flight which took me 7 hours more to arrive SFO."