Строгий санитарно-гигиенический контроль
Ежедневная чистка салона, HEPA-фильтры на всех рейсах в Австралию
|май||Если вы хотите избежать наплыва туристов, это лучшее время. Плюс цены падают на 3%.|
|январь||Период самого высокого спроса и роста цен, в среднем на 8%.|
Ср. цена – туда и обратно
|95 215 ₽||(ср. цена за последние 2 недели)|
Недорого – туда и обратно
|32 944 ₽||или меньше|
Недорого – туда
|27 489 ₽||или меньше|
На маршруте Россия — Австралия путешественники обязаны предъявлять отрицательный тест на ковид (ПЦР-тест (МАНК)), сделанный за 72 часа до вылета.
Маски:требуются в общественных местах и общественном транспорте.
Рестораны:Границы открыты с ограничениями
Бары:Границы открыты с ограничениями
Маршрут Россия — Австралия сейчас закрыт для большинства путешественников.
Узнайте больше об ограничениях по направлению Австралия
На маршруте Россия — Австралия введены требования о самоизоляции путешественников в течение 14 дней.
В среднем прямой рейс из России в Австралию длится 41ч. 48м.. За это время вы покроете 13109 км. Наибольшей популярностью пользуется маршрут Москва - Сидней, по которому средняя продолжительность перелета составляет 23ч. 50м.
Самый дешевый билет в Австралию из России в один конец, найденный нашими пользователями за последние 72 часа, стоил 27 489 ₽, а туда-обратно — 83 903 ₽. Наибольшей популярностью пользуется маршрут Москва Шереметьево – Сидней Кингсфордсмит, а самый бюджетный билет туда-обратно по этому направлению за последние 72 часа стоил 102 241 ₽.
По данным поиска KAYAK самым высоким спросом пользуется Сидней (47% от объема поиска авиабилетов в Австралию). На втором месте — Мельбурн и Перт (20% и 6% поисковых запросов). Многие пользователи также ищут авиабилеты в Канберру (4%), в Кернс (4%) и в Лонсестон (3%).
Прогноз цен KAYAK использует данные за прошлые месяцы, чтобы определить вероятность роста или снижения цен по определенным направлениям в течение 7 дней. Он подскажет вам, стоит ли покупать билет прямо сейчас, или имеет смысл подождать, пока цена снизится.
Оценки на основе отзывов пользователей KAYAK:
Плюсы: "Simple check in and boarding, right on time."
Минусы: "Business class seats not very long if you are tall. Western meal option is not really very western. Crew is a little too efficient- got woken up 90 minutes before landing to clear the mattresses. Lots of announcements- a bit too much. On time, and quick to respond to requests. Sake was good as was the ramen."
Плюсы: "33" seats"
Плюсы: "It wasn't JAL it was American."
Минусы: "Very good airline except for the fact that the staff at Narita airport."
Плюсы: "The crew was super friendly."
Плюсы: "Good crews."
Минусы: "Space seats."
Плюсы: "The ANA crew at Haneda airport were very polite, professional, and very patient with me. However due to an online error between the ANA US website and the ANA JP website my confirmed seat on my flight was given to another passenger so I was kicked off. How this happened I dont know."
Минусы: "Fix ANA US-JP online booking system."
Плюсы: "Flight attendants are so courteous and professional!"
Минусы: "Great flight!"
Плюсы: "The meals were an experience in itself. It felt like I was at a 5 star restaurant."
Минусы: "The seat cushions in economy class could be softer. My rear end was feeling it after the long 11 hour flight from Chicago to Tokyo."
Минусы: "Kiosk, bag service, One World Integration"
Плюсы: "Very respe tful staff."
Минусы: "Dirty restrooms."
Плюсы: "I love Japan Airlines. The service is always impeccable. The stewardesses are really nice and very efficient."
Плюсы: "Attentive staff. Great food. Great service. Vast improvement over Cathay Pacific."
Минусы: "Cancelled flight"
Минусы: "food from manila to japan was excellent,food japan to vancouver was not...could only eat half of it"
Плюсы: "Friendly and attentive staff with excellent amenities ie: check in, seat space, food quality, movies to watch, music, ...etc."
Минусы: "Nothing to complain about here. Both trips to Tokyo, Japan--to and from Japan have been enjoyable and drama free."
Плюсы: "Lots of room, generous checked luggage policy, great airline."
Плюсы: "Awefull I did get to use my ticket"
Минусы: "Japan could have helped me change my name in my reservation to match my passport"
Плюсы: "Smooth, on-time, friendly staff. The food was giid and plentiful. What happened to the complimentary toiletries, though?"
Минусы: "Omg did you study how to prevent people from sleeping? If you allowed the head of the seat to go back just 3 more inches i think i could sleep. Instead, i am tortured like a yawn that wont come out, a mosquito in the dark, an itch that runs away from my fingers ... out of reach and just inaccessible. 12 hours of wishing so that by the time i reach my final destination, I've been awake over 24 hours. Im getting too old for that."
Плюсы: "All their employees were very polite and it definitely stood out."
Минусы: "Coffee just didn’t taste good to me. But they had wine, so not a big deal!"
Плюсы: "So much food, great leg room, very comfortable and clean, kind and attentive staff"
Плюсы: "The Crew"
Минусы: "This terminal is not easy to find. You have to take bus from the main terminal."
Плюсы: "No major disasters, comfortable seats, on time."
Плюсы: "Flight was half full so was able to take aisle seat."
Минусы: "Fight attendant service was poor. Even getting water for meal, the attendant 'forgets' to bring it."
Плюсы: "Seat width, Crew Service,"
Минусы: "Web Site Check in is cumbersome"
Плюсы: "Great service and terrific vegan meals served. Facilities were clean and personnel were very helpful and provided terrific service to the passengers."
Плюсы: "Excellent customer service"
Плюсы: "Crews are very polite and willing. They During the entire 13 hours flight, they continued serving drinks and snacks. I have not seen such services on the other airlines."
Минусы: "The movies were not the first run ones."
Плюсы: "They were good at helping with problems being it was my first time on a plane."
Минусы: "The food was ok but not very good for as the meals go but they did fill me up with drinks lol"
Плюсы: "The food on this flight was horrible. Big disappointment. Usually, the food on Japan Airlines is wonderful. However, on this flight, the food was a crab/mayo sandwich with yogurt. However, the service was wonderful, as always."
Плюсы: "Экипаж вежливый и приветливый. Пилот очень весёлый."
Минусы: "Около часа стояли в очереди на регистрацию на рейс, выполняемый S7. Нужно большее количество стоек регистрации!"
Плюсы: "I love flying jal"
Минусы: "It's not so much the flight as it was the plane, the 787 seats recline too much for the limited legroom you get so if the person I front of you reclines all the way you will ride with there seat in your knees the whole way"
Плюсы: "I liked the overall service and professionalism."
Минусы: "The entertainment selection was limited, it was an older system I assume as the screen was not touchscreen."
Минусы: "Leg room"
Плюсы: "The seats were very comfortable, the staff were friendly"
Минусы: "we requested for halal food when we booked the flight, but they brought us the normal food which we couldn't eat"
Плюсы: "Always a pleasure to fly on JAL. Despite a cramped seat in economy, the flight attendants made up for the uncomfortable seat. They are attentive, helpful, and courteous. Time went quickly."
Минусы: "Seats are too small for tall travelers."
Плюсы: "attentive flight attendants, the aircraft looked reallly nice & they gave me a good seating position w/ more leg room"
Минусы: "on a 12 hour flight they served meals only twice, at the beginning and at the end.. i was really starving in-between for somethign heavier (though u can ask for those biscuits etc).."
Плюсы: "Everything went smoothly. Great take off, great landing the stewardess were doing excellent jobs to accommodate us. Will fly with JAL again in the future."
Плюсы: "The flight staff on Japan airlines was great. The meals were excellent, and the flight itself was fairly comfortable."
Минусы: "Our flight was rebooked without notification leaving us sitting apart for a 12 hour flight to Japan. This left us with one option of an unexpectedly upgrade in order to sit next to each other"
Плюсы: "Comfort seat, decent food, polite service"
Плюсы: "The staff took pride in providing excellent service from check in till landing."
Минусы: "Still paying for wifi in 2016"
Плюсы: "the AA flight to japan was the worst flight I've ever been on! tv sreen didn't work, space was tight, food terrible, two sets of headphones bad, I could go on but I don't even want to think about it anymore"
Минусы: "getting off"
Плюсы: "Good food and excellent service On time"
Минусы: "There are not much choices for movies News uses Japanese only"
Плюсы: "Food and beverages service .very pleasant attendants..economy tough on 11 hr flight..fee seemed reasonable though. .ovreally nice experience"
Минусы: "11 hr flight"
Плюсы: "We left on time, we arrived early. The crew was very polite and helpful. The food was decent on board and the seats were comfy."
Минусы: "I wish they flew all over the USA, American carriers should be ashamed"
Плюсы: "The cabin crew was very attentive throughout the long flight, offering water and orange juice often. Good selection of movies was available."
Минусы: "Can't think of anything, everything was very good."
Плюсы: "Everything was very good and comfortable. I really enjoyed my journey. Thanks."
Плюсы: "The crew was great."
Минусы: "Food wasn't that great."
Плюсы: "Crew was nice"
Минусы: "Bassinet seats could be bigger for comfort with an infant."
Минусы: "Again very impressed with Qatar Airways service on the board"
Минусы: "The flight was excellent and the service was impeccable. The attention that they gave all the passengers including myself was excellent. Would Recomend to take Qatar from Bombay to Miami"
Минусы: "Check-in for ticket took 2 hours!"
Минусы: "Catering load was poorly estimated. They'd run out of my first choice of brunch despite being in the first row (apparently pancakes are "really popular with the kids" but they don't load extra to account for this). Also ran out of my main choice."
Плюсы: "Convince, as this is good direct flight from Nagpur."
Минусы: "Improve quality of crew and service from Doha to Nagpur sector."
Минусы: "Improve quality of service and cleanliness."
Плюсы: "The crew was amazing. Made traveling with infant little less harder."
Минусы: "The crew from Doha to Kolkata segment could have been little more helpful, especially when they see someone travelling with small kids"
Плюсы: "Stuff are so excellent clean plane good food"
Минусы: "Handling flight delay"
Плюсы: "Летел Бизнес классом, питание, сервис, место все отлично плюс индивидуальный подход к каждому пассажиру."
Минусы: "Все отлично"
Плюсы: "Qsuite is the best flight experience I've ever had by a long, long way."
Плюсы: "как всегда у Qatar Airways отличный сервис, мягкие взлет и посадка, хорошая система развлечения, за шестичасовой полет два раза покормили. Большое спасибо за такой полет."
Плюсы: "Staff, service,"
Минусы: "Legroom, seat comfort, very long flight"
Плюсы: "The entertainment was reasonable, I enjoyed the festive choices."
Минусы: "Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!"
Плюсы: "I had a family emergency and couldn’t go. I wasn’t allowed to switch my flight or change it. Lots of money spent with nothing in return. Unfortunte."
Плюсы: "Friendly service with smile."
Минусы: "Weight restrictions for carry on. I had a computer backpack along with a carry on bag which I have always taken with me on other airlines but it was not so here without paying extra charge for it."
Плюсы: "Fabulous service from start to finish Excellent cabin, spacious & impeccably clean Super choice of food and drinks We travelled in the business cabin which I have to say, rivals many so-called 'First Class' products. The crew were courteous, addressing us by name and nothing was too much trouble."
Минусы: "Boarding at Bali Airport is chaotic. This can hardly be attributed to Qatar Airways but this needs to be sorted out. When boarding began, it started with "Group 1" rather than business and other priority customers. It ended up rather chaotic with boarding halted at the end of the escalator causing a very uncomfortable situation as people struggled to get off the escalator."
Плюсы: "The food"
Плюсы: "Super check in, great entertainment options"
Минусы: "Cabin crew were not very helpful. Food was average at best."
Плюсы: "good crew"
Минусы: "plane hadn't been cleaned (trash/food garbage in the seat pockets), plane was very hot"
Плюсы: "Все отлично, но на дневном рейсе А321, не совсем комфортно."
Минусы: "Мало фильмов и музыки, нет ВиФи. Старые экраны. USB зарядка очень слабая."
Плюсы: "The plane had everything I could want."
Минусы: "Unfortunately, the plane was late, prompting me to miss my connecting flight. These things happen, I understand, but most upsetting was the fact that Qatar Airways provided very little information to those of us missing our flights. While on the plane, when those of us with short layovers mentioned that we may be late, we were told "you'll be fine - they hold the planes for a bit." When we deboarded the plane from New York, we ere wrangled into groups depending on our destinations. Many of us assumed that we were going to be taken to our next flights as we had been told they would be waiting for us. The airline rep in charge of my group refused to tell us any information, however, only admitting after we got confrontational with her that we had missed our flights. She then offered no information about what would happen to us, telling us we'd find out when we got to the rebooking counter. Very unprofessional. I was told that I would have to wait for another 24 hours for the next flight, necessitating that I would spend the night in Qatar. I was put up in a hotel that was decent, but again that offered very little in terms of customer service. We were given an $80 meal allowance, but despite me not using it, I was nickeled and dimed in other aspects to where I ended up paying $20 to help reschedule a flight that I had missed in my destination country. The whole ordeal was a nightmare and mostly due to poor communication and very cold, almost robotic interactions with the QA staff on the ground in Doha."
Плюсы: "The Crew has been excellent"
Минусы: "When I arrived at the Airport in Arusha (JRO) my reserved row 23 aisle seats for the DOH to JFK segment were changed to the (last cabin section row 31); also my aisle seat was changed to a middle seat Food was better from JFK to DOH Entertainment was lacking - movie and TV selection was poor for 20+ hours of flight time"
Плюсы: "process quick and efficient"
Минусы: "average seats"
Плюсы: "Best host staff"
Плюсы: "We loved everything. From the moment we walked into the plane we were blown away. Food, air hostesses,flight, you name it was great."
Минусы: "We didn't like that our return flight was changed to a different airline. Cathay Pacific. My wife didn't like the service at all and keep complaining and comparing it to Qatar."
Плюсы: "The best airline I have ever flown."
Плюсы: "Good quality planes with lots of leg room! Also, pretty and young crew...unlike most domestic airlines."
Минусы: "Bad app don’t trust"
Плюсы: "Food excellent. Great movie selection. Very nice dreamliner. No complaints"
Минусы: "The seats were cramped"
Минусы: "Few selection of food."
Плюсы: "Once staff were aware that my child was sick one staff member in particular regularly checked on the well being of my child."
Минусы: "Crew only helpful when pushed to help. My child was sick and the cabin crew tried to give me food. I said that my child had just vomited but there was no offer to help me clear it up they just continued serving food to other passengers. I had to search for someone to help me to clear up and then I felt as though I was an inconvenience. I then had to look for someone to bring food for myself and other child. My other child is 1yr and 11 months and I was told they were only allowed baby food not a child meal. Although there were a few spare seats on the plane I was squashed into a full row with a 3 yr old and one year old on my lap. I appreciate that there may not have been any bassinet seats left but would have been helpful not to be on a full row as a single adult travelling with two small children. No offers for assistance with bags."
Плюсы: "The staff are outstanding! Friendly, helpful and accommodating."
Минусы: "Poor choice of movies. Their 'world' movies should have subtitles"
Плюсы: "I had aisle chair on a Moscow to Doha leg"
Минусы: "I asked for aisle seat on all flights. They gave me window seats except Moscow to Doha leg"
Плюсы: "Upgrade to 1st Class. Very grateful for the experience. Outstanding service. Very professional crew. Awesome recliner seats. What's not to like about premium service?"
Минусы: "Too short leg :( This upgrade would have been awesome for the longer leg of the trip (for a much needed decent sleep)."
Плюсы: "Boarding, the welcome on board, the food choice and quality were all excellent. The seat was comfortable as I didn't want to sleep. The entertainment screen was big and clear, and the choice of films was good. The member of flight crew, a Latvian lady, who looked after me onboard was a real star, very efficient but still had time to chat."
Минусы: "The choice of films and tv programmes, was good, but before watching each one i chose, I had to endure a couple off minutes of an advert- the same one every time."
Плюсы: "The flight was on time. It was quiet so no boarding issues done quickly. Food was good. Good choice of flights."
Минусы: "No Wi-Fi. Grew not a friendly. Seats are very hard after 6 hours. The dreamliner is already aged. The screens are in poor condition already."
Плюсы: "Flawless boarding, service, food and arrived 30 minutes early."
Плюсы: "It was something unexpected"
Плюсы: "food was good"
Минусы: "all my flights were delayed"
Плюсы: "Qatar Airways Is Fantastic Service"
Минусы: "Service and Food Selection"
Минусы: "I had booked the Amaya lounge for the 3,5 hours stop over. It cost $50+ and was so not worth it! Bad food and uncomfortable chairs plus it was really crowded! Next time I'll just go to a cafe! No seats at the gate when I got there. Slooow boarding!"
Плюсы: "When we flew into Melbourne it was not a happy experience. Seats were cramped and arm rests wouldn't raise. The flight out, even though on the same model plane, was better. There was more room and we could raise the arm rests. For a 13+ hour flight that makes a big difference."
Минусы: "Because the tickets listed the same type of plane in both the bad and not so bad flight, it is very hard to know what we're going to get. I'd love to be able to plan to avoid the bad experience, but if they use the same plane in two configurations, there isn't enough information to do so."
Плюсы: "Friendly quality staff, good aircraft."
Плюсы: "Friendly staff, new aircraft, great food"
Минусы: "Just some help with hand luggage"
Минусы: "The flight crew and gate crew were the rudest I have seen in my entire life. They acted as if they were too good to acknowledge passengers and ignored the flight attendant light and other efforts to get their attention to ask a question."
Минусы: "Nice flight . I felt really comfortable . Emirates is one of my favorite business classes ."
Плюсы: "Seats comfortable. Entertainment was extensive. Food was good!"
Минусы: "Landing was rough!"
Минусы: "Stuff not helpful, rude and not helping at all despite us being with a baby"
Плюсы: "All good."
Минусы: "Actually, pretty all right, so no recommendations."
Плюсы: "The crew was on point and did there jobs well."
Минусы: "The food was old fashioned and stuck in the 1960s. Having an option of Beef brisket or Salmon or two polarizing choices. I opted for the brisket and it was decent but not actually worth finishing. It was too fatty and strange tasting. Boarding in Sydney needs much improved screens and communication."
Плюсы: "Crew was super nice and accommodating. Entertainment was the best selection I’ve ever seen."
Минусы: "It was impressive. Can’t yhink of anything."
Плюсы: "The service, food , amenities were all A +++"
Минусы: "2 hour delay sitting in Bangkok airport due to sick passengers and their luggage getting off"
Плюсы: "Crew was friendly. Comfortable."
Плюсы: "Crew were more friendly from Dubai to Sydney than on other Emirates flights."
Минусы: "Screaming kids for whole 14 hours!"
Минусы: "Only one thing thaar I'd suggest as an improvements would be to provide water on a mores frequently basis"
Плюсы: "Information from the captain"
Минусы: "Serving alcohol to someone who had consumed a lot, difficult for the crew to know though."
Плюсы: "The flight certainly lived up to its reputation as being one of the nicest airlines to fly, even in being in economy. Great service, great food, great on board entertainment."
Минусы: "There was an incident prior to take off where a passenger in first class had to be removed from the plane. Though it’s certainly not the airlines fault that there was an issue with a passenger, they should’ve been a lot more transparent and gave us a lot more information on what exactly was going on other then “we need to go back to a special area to get this passenger off.” Couple that with the security checks to “make sure there is nothing on the plane that shouldn’t be” and very little explanation of what actually occurred, it made for a very stressful flight. Not knowing if this passenger had made any kind of threat against the plane, or safety of other passengers... etc, it was very hard to feel safe for the remainder of my trip being left in the dark as the incident occurred in first class."
Плюсы: "The flight was incredibly comfortable, and Emirates reputation is well warranted. Service was impeccable and food was great. Seats were great, especially in business."
Минусы: "Overall business class was great, however I didn’t like the placement of the remote at my left shoulder. I hit rabdom buttons a few times and it changed the channels and I would have to re-search for the movie I was watching. Everything else was absolutely perfect."
Плюсы: "Ease of checkin"
Минусы: "Delayed take off Delayed baggage retrieval’s"
Плюсы: "Attention to detail Great Entertainment Excellent food Pilot updates on timing"
Минусы: "Movie channels and music could be easier to use"
Плюсы: "This was operated by Qantas. Nice movie/music setup. Crew friendly"
Минусы: "Food plentiful but meat was tough and pretty instututional in taste. Couldn’t eat but half of any meal"
Минусы: "Почему-то нельзя было отправить багаж с получением в Санкт-Петербурге, надо было получать его в Москве. Хотя на рейсе из Питера в Дубай мы багаж не получали в Москве."
Плюсы: "Nice airplane, good entertainment, good food, ontime service, pleasant cabin crew"
Плюсы: "Crew were great"
Минусы: "Boarding is chaotic. Why ask First and Business passengers to start boarding when all you are doing is getting them to leave their seats and stand up for fifteen minutes in front of the closed doors going out of the departure lounge?. This has happened three out of three flights and must be standard operating procedure."
Плюсы: "Best airline so far for economy long haul flight, was emerites flight"
Минусы: "No Arabs on board but everything in Arabic, no real issues. Would have been hard for my Thai girl to navigate on her own"
Минусы: "The boarding gate space was quite small and there was no separate queue for business. So you literally had to push through people who were already in the queue to board as a business class. There was no space to go around."
Минусы: "They didn’t have enough landing cards in English, the aircraft temperature inside was too cold, the staff didn’t close the curtains to the galley area and made noise and light while everyone is trying to sleep, our baggage came out last despite having priority tags and the boarding process from the lounge in Dubai with lifts was very combersome"
Плюсы: "A380 is a great airplane. More specs for legs. Comfortable seats. Good choice of movies (different languages). Great crew"
Минусы: "Meal was good but I had more from Emirates. It was night flight and light worked within the flight."
Плюсы: "Service is phenomenal, comfort of the seats and in flight entertainment was fab."
Минусы: "Food was mediocre, but then again haven't ever had a wonderful meal on an aeroplane before!"
Плюсы: "Развлечения и комфортность сидений эконом-класса"
Минусы: "грязные столовые индивидуальные приборы"
Плюсы: "They were on time and excellent service all the way. It couldn't have been better."
Плюсы: "I was impressed by the professionalism!"
Минусы: "Chinese passengers passing gas!"
Плюсы: "The plane. The thoughtfulness of the crew. My seat's location. I was lucky to be in the front center! The flight information display. Flying at night across the Tasman Sea it was as though we were stationary (apart from a little vibration as we crossed the Southern Alps). Besides, the Air Bus is so quiet (comparatively). Oh yes. One other thing: the fare."
Минусы: "We are vegetarians (not vegan). I wasn't keen on the chicken/fish option. But I didn't complain."
Минусы: "The boarding process could be more organized and more smoothly."
Плюсы: "Food selection Wine not as good as usual"
Минусы: "Boarding was chaotic. Why usher First Class into an area make ten stand up for ten minutes before boarding?"
Плюсы: "I enjoyed the meals that were provided, the comfortable seats, and all of the flight attendants were very friendly."
Минусы: "Headphone was taken by crew the moment plane landed."
Плюсы: "Great flight, very attentive staff, gluten free meal was not very good. At all"
Плюсы: "more leg room compare with other carriers, a variety of meals to choose from for special needed people (need to pre book online)"
Минусы: "can't find anything to complain with"
Плюсы: "Really comfortable, good service."
Плюсы: "The economy was just as well served as Business Class. There were 22 different countries represented in the crew on the flight. We were served a hot meal and a cocktail. Also, had more leg room than normal. Very efficient boarding system, as well."
Минусы: "There wasn't anything about the flight to and from Sydney to New Zealand we didn't like."
Плюсы: "I requested a blanket for my Son and was told there was none available....."
Минусы: "On disembarking I notice a various overhead compartments with bags full of blankets. Why was a deny a simple Blanket? This is unacceptable in an airline that praises itself to be one with the best customer services.......Bad, really bad...."
Плюсы: "So comfy... Great service. Wished the flight was longer b"
Минусы: "Departure was delayed 20 min and luggage 1 waited 1 hour !!!! I missed my next fly . Connection was 2 hours . Bad management in Emirates in Madrid"
Плюсы: "Emirates is always excellent however the crew were not very engaging"
Плюсы: "La amabilidad de la tripulación, que sí el menú es completamente vegetariano. No como otras aerolíneas que te ponen manteca, leche para el café..."
Минусы: "Todas las veces me cae muy, pero muy mal. Cuando llegó el momento del té o café, me dieron sal en vez de edulcorante. Demasiado condimento. No es comida para un vuelo, es difícil de digerir. Hasta produce síntomas de indigestión."
Минусы: "We fid not enjoy the close proximity of several screaming children who insisted in screaming at all hoyrs, making sleep impossible. What was concerning was the reluctance of the staff to intervene. Most disappointing as we did not have any sleep at all overnight."
Плюсы: "Fantastic service all around"
Минусы: "Seat could have a more comfortable bottom and IFE was a bit dated"
Плюсы: "This flight and seat was definitely more comfortable than going to HongKong- space was ver cramped before."
Минусы: "Vegetarian meals can be better, breakfast eggs get over cooked and rice also."
Плюсы: "I loved the entire experience. This flight was my second trip with Cathay Pacific and I couldn’t be more satisfied. Seats were clean and comfortable. They had decent leg room and great range of motion. The entertainment center was simple but sleek. I loved the extensive movie library. Service was great."
Минусы: "Boarding was delayed but the crew did keep us updated and was systematic in boarding"
Плюсы: "The crew went above and beyond the meet my needs. I requested the Cathay draft beer Betsy which wasn't loaded, unfortunately, but the crew managed to find one in economy."
Минусы: "It was annoying the entertainment content on the A350 and 777-300ER were slightly different. I was watching a show but could not finish it."
Плюсы: "Entertainment option"
Минусы: "4hr to repair a tire, and crew rest limitation made extra stop at Taipei"
Плюсы: "All no!"
Минусы: "Seats are too close!"
Плюсы: "Wheelchair assistance..very dignified"
Минусы: "There was a mixup for special meal that i ordered...wrong marking of seat number,even after having a prepaid confimed seat"
Плюсы: "Nice plane. Crew was great. Seat not bad for economy."
Минусы: "Only complaint was the 5 or 6 hour delay because of the weather."
Плюсы: "Standard of the flight was good"
Минусы: "Cabin personal was unengaged rude and everything than helpful"
Плюсы: "They serve Baileys. I had a treble and then slept for 8 hours."
Минусы: "I was served by the sassiest member of cabin crew. I think he thinks he’s doing us a favour by giving us such luxuries as water and food"
Минусы: "terrible food - poor choice of inflight entertainment - crew constantly on the pa"
Минусы: "flight delayed as always"
Минусы: "Staff need to be more hospitable! Please do serve hit drinks along with food!! Seats are not confortable and can be more adjustable!"
Плюсы: "It’s tough to make a 15 hour flight in coach very pleasant, but with the seats and entertainment system in the 777, it was really fine. I recently took a 6 hour flight on Wow airlines in a A320 and the seats were terrible and no entertainment. The Cathay flight, though it was more than twice as long on the air, was much more pleasant."
Минусы: "I wasn’t crazy about the meals on the flight. A choice of chicken or pork was pretty limiting, at least for me. The plane did have a snack area which was open throughout the flight, which was good."
Плюсы: "It was a journey with comfort and care.Crew was at its toes with hospitality skills.Food and snacks were appropriate.overall it was an amazing experience."
Минусы: "All was gud . Can add little bit for vegetarians food choices."
Плюсы: "Other than loading and lack of information, the in-flight service was world class."
Минусы: "Four travelers were seated in 4 different areas on flight from Hong Kong to San Francisco flight. Three of us of us were senior citizens. Two had disabilities and were.not accommodated in any way by Cathay Pacific (CP) while loading in the four areas of the plane. Those of us that we're physically able could not help those with mobility issues because of the proximity of the seating, I could not pre-check or request different seats on the CP website. I think that this was because of issues with the website, apparently due to IT system communication between American Airlines and Cathay Pacific.......on all six flights. On the transfer in San Francisco, Customs was closed when we arrived in San Francisco and we had to haul all of our baggage from one terminal to the other. There was no direction on how to handle this issue of Customs being closed while on the flight to San Francisco. I had to explain the issue of to the CP customer service crew in SF. The CP desk and they had never heard of it. American Airlines was equally poorly trained. I will also say that while at the CP customer service, there were three young adult males that we're not busy at the time and the watched us unload the baggage carts onto the scales and conveyor and then reloaded on to the carts to push to the AA terminal. We handled the bags two additional times because the CP staff did not know what to do and how to handle it. Other passengers were confused as well. I traveled internationally to Asia three times now on CP and the first two were excellent. In the past had had flown other carriers on out trips to asia. This experience on this flight was beyond bad. I had plan on several more trips to Asia the next three years, and I will say that at this point, I will not fly CP again. Something needs to change. A call to me is in order. I witnessed several gaps in CP systems and other issues with training the staff. Your survey did not specify the flight crew. Except for the loading issues and the lack of information about Customs being.closed at SF, the service was world class...what I had come to expect from CP"
Плюсы: "Inflight entertainment was excellent! Staff were very attentive."
Минусы: "More choices in food and more leg room or ability to put legs up, had very swollen feet!"
Минусы: "I d have liked if they had served refreshments/drinks immediately after boarding. Although I had dinner, the flight is like 1AM so a light snack would be appreciated. toilet cleanliness was an issue...the toilets were out of toilet paper."
Минусы: "After my flight from Nanjing was delayed the next two flights to Sydney been overbooked and I was put on a flight to Melbourne to then go from there to Sydney. No Lounge access possible and no food vaucher offered. I had to ask to even get a small food vaucher. Bad!"
Плюсы: "Timely and professional."
Минусы: "I would like a different food selection...."
Плюсы: "I normally fly Delta (Platinum member), but the price this time I thought was ridiculous. I bought the flight on Cathay for 45 percent less and actually I found the service and food quality was better. Both seats were about the same in comfort......So I would do it again"
Минусы: "A Economy flight is an economy flight....what else can I say"
Плюсы: "Comfy seats and the entertainment for economy class were the best perks and price as well. Flight was also on time."
Минусы: "The food was just awful. 2 meals were provided and both were chicken or beef with junky dessert. Bring your own food."
Плюсы: "Great crew and spacey seating."
Минусы: "it waa just too an old plane. too noisy. dusty. even air preasure was not controlled good enough"
Минусы: "The checkin supervisor at Ohare gave me a hard time given that am the only checking in. I felt I was profiled. Very unprofessional"
Минусы: "Crew was always in hurry"
Плюсы: "Comfortable seat"
Минусы: "Poor food and very basic (old movies) entertainment - always delayed"
Плюсы: "Comfortable seats - good entertainment"
Минусы: "4-5 minutes of commercials before being able to watch the movie on the plane."
Минусы: "No in-flight WiFi was disappointing."
Минусы: "Row seat is tight"
Плюсы: "Two security checks, one at the door of the plane where they take bottles of water that have been purchased after passengers have passed through immigration and security make boarding very slow. There is no priority for Premium. The staff are efficient but service is basic. No sign of staff except when they are serving food. Seats are fine for a day flight. The food is very ordinary and some dishes were not available."
Минусы: "Not a lot of choice in entertainment. Some programs have been on there for years. Premium economy is not worth the extra money."
Плюсы: "Able to sleep. Arrived safely."
Минусы: "I accidentally sat in the wrong seat and had settled in comfortably, when a crew member pointed it out, I quickly got up and made my way to my seat. However someone was sitting there. The crew member told me that since the person had settled in I'd have to sit in another seat and pointed to yet another seat. Needless to say I was very confused and more than a little ticked with the inconsistent behaviour. Things didn't get any better when they defended their approach instead of simply acknowledging the problem."
Минусы: "Luggage was damage and I didnt notice it till I arrived at connecting airport terminal in manila. Didnt have time to file a claim as I have to rush for my local connecting flight. Hopefully Cathay Pacific can take a late damage claim without a report for my luggage"
Плюсы: "They marched me and others through Hong Kong airport to just about make our transfer"
Минусы: "But my bag evidently didn't make the transfer and came on the next flight. I'd rather have had the extra hour at Hong Kong airport rather than rush there and be stuck waiting an hour at Singapore."
Плюсы: "Overall from accommodations to friendly staff my experience with the Cathay Pacific air is outstanding. I will recommend it to all of my family & friends! Thank you CPAir!"
Плюсы: "Quick flight"
Минусы: "Do not allow families with children to board first My entertainment system did not work"
Плюсы: "Great seat size loads of leg space and lovely flight attendants"
Плюсы: "Liked the food and everything else"
Минусы: "Total flight time was more . It was extra to go to Hing Kong from India . Normal flight time to Toronto from India is 16 hours in other flights . Does not seem like a good idea to waste 4 hours more when you come to Toronto from India by Cathay Pacific . I wish I was in some other flight to save time . The route of he flight was long"
Плюсы: "Staff Food"
Минусы: "Delayed due to rain (stopped us boarding, held in skyway for 15 minutes, had to run to another gate) Poor communication on delay/flight info."
Минусы: "More than two hours delay"
Минусы: "We were all supoosed to sit together (there were 3 of us) but my sister got separated at the last minute and put on a center seat elsewhere with no explanation."
Плюсы: "I travel Canada-Australia a lot. Best trip so far."
Плюсы: "The extra space was nice, but expected as I paid for it."
Минусы: "My wife's and my seats were sticky and difficult to recline. my headphone socket had lose fitting and neither the airline supplied headphone nor my Bose QC headphone were able to work constantly. The service from the two hosts was poor with very little to no engagement or pleasantries. I compare this with Premium Economy class flights with other airlines I have flown and I will elect not to fly Cathy Pacific again. I also found the food and the service below average. No option for wine on this flight, just red or white."
Плюсы: "Seats are comfort"
Минусы: "Considering travelling on business class, there were no more dinner for 2 people after 1 hour of sleeping. I though dinner should be on held when people were sleeping in business class. In fact, I am wrong."
Плюсы: "We travel quite a bit and use different airlines. Actually we had never heard of Cathay Pacific but loved the whole experience. The aircraft was CLEAN, the people were so friendly and helpful. The seats were comfortable and the food was quite tasty. All in all we were very pleased-also it was price friendly."
Минусы: "The seatbelt buckle is at a weird angle so ones arm is on it."
Плюсы: "seats were wider and more legroom in economy section, better food than other airlines, crew were helpful, entertainment system offered good selection."
Минусы: "one entertainment system kept freezing and did not work for the last 4 hours of the flight, toilet need more frequent cleaning."
Плюсы: "The entertainment on the touch screen is pretty good. Economy seats are pretty good and have decent leg room."
Минусы: "The world is turning to vegetarianism and I think that all flights should now have a veg and non-veg option by default and it should not be a necessary special meal as such. The Ovo-lacto meal that was given to my wife and I was OK compared to the actual vegetarian option that was present on the menu. The airline should inform passengers in advance that a certain leg of the journey would have vegetarian options."
Плюсы: "Was ok"
Минусы: "there was any type of organization"
Плюсы: "The wonderful people and the service they provided with a great attitude."
Минусы: "The food was only OK."
Плюсы: "Cabin layout 1-2-1 , comfort in the seats, privacy , attentive service , choice of food caress for we tenets also , wines selection"
Минусы: "Since I found all to my liking there is nothing I could comment about ."
Плюсы: "great crew"
Минусы: "flight delayed - but that happens..."
Плюсы: "One member of the crew did her best to treat me as a premium FF member. That was about it."
Минусы: "Qantas really screwed up the operational management of this flight resulting in a long delay into Sydney and then a further delay to Brisbane. Getting the water weight and balance right is FLIGHTOPS 101, but not for this B Team. Much of the flight delay was completely avoidable."
Плюсы: "Crew always competent & professional"
Минусы: "Boarding was chaotic"
Плюсы: "Lovely crew especially Heidi"
Минусы: "Nothing, all was well"
Плюсы: "Overall a good flight"
Минусы: "Initial checkin/boarding in Perth was quite long and everyone was fairly irritated by the lack of employees working. Wait time for check in was approx 45 min. Automated systems weren’t working."
Плюсы: "everything about he flight was perfect"
Плюсы: "On-time, Food, Comfort"
Минусы: "Special Assistance not provided inspite of it being booked with ticket."
Плюсы: "Boarding was efficient and the cabins were welll presented. Take off was on time."
Минусы: "A very small glitch was the cabin service. The cabin announcements were read out too fast to follow! Also, the cabin crew seemed to be in a rush to move the food tray away even though I was still sipping my juice. Maybe this was the early morning energy ...Slow down, guys!"
Плюсы: "Staff helpful and friendly. We got there"
Минусы: "It’s a small plane without much to offer"
Плюсы: "All of the staff are friendly and helpful and is a good flight."
Минусы: "It was raining and I don't like to fly in the rain especially landing."
Минусы: "The flight was held up in Sydney airspace by traffic control causing a short but significant delay which was not recognised by Qantas even though they knew we were connecting to International."
Минусы: "We sprinted to make our connecting flight - bags didn't make it. Got woken up at 2am to collect them after a whole day traveling."
Плюсы: "WiFi on board"
Минусы: "Still don't like greasy toasties for breakfast but better than butcher muesli"
Плюсы: "Personable staff"
Минусы: "Delayed 2 hours with little info."
Плюсы: "IFE Snack - bacon quiche Service"
Минусы: "Stink The usual cramped seating Long wait to deplane"
Минусы: "Flight was an hour late leaving. This caused me to miss the connection in Sydney (even though its gate was still shown as open when we arrived. There were a quite a few passengers booked on the connecting flight but Qantas made no attempt to get us on board it and instead re-booked us for the next flight which was scheduled for 2.5 hours later but, in fact, left nearly 3.5 hours later. Breakfast consisted of rubber egg."
Плюсы: "Qantas kept us informed about a delay and were so reliable on making sure everyone was comfortable with the day."
Минусы: "Our entertainment console wasn’t working properly. We didn’t have access to our in flight maps or the majority of entertainment options. This hasn’t happened before but it di but it did mean that it was a long flight made longer."
Плюсы: "on time, easy flight"
Минусы: "overcharged for second bag"
Плюсы: "QANTAS were excellent."
Минусы: "That we missed our connecting flight (not our fault) but they put us on another flight immediately after, so it was all good"
Плюсы: "Friendly crew Comfy space Reasonable food Boarding was easy"
Минусы: "Would have liked to be offered a second hot drink or would like the cups to be a bit bigger. Fresh food"
Минусы: "Late arrival 15 min taxi to gate 22 mins wait for bags and$23 yo get to International Terminal. Next time fly via Melbourne"
Плюсы: "Great support with wheel-chair assist."
Плюсы: "Staff polite and friendly. Entertainment on my ipad with wants content great."
Плюсы: "quick on time flight"
Минусы: "cabin VERY hot and cramped"
Плюсы: "IFE for such a short flight, headset free. Cabin crew were quite pleasant. B737-800 series (Next Gen.) is a nice plane."
Минусы: "Cramped. Lunch was that revolting beef & kale pocket (again!). Highest a/f of Tiger, Virgin & QF, which is fine if it’s worth it, which it most definitely wasn’t."
Плюсы: "The staff did the best they could to accommodate everyone on a full flight in economy. The passenger in front of me had a failed entertainment system and the staff handled it very well."
Минусы: "The leg room is obviously minimal in economy but compared to Singapore Airlines this was cramped and when the seat in front reclines it's almost impossible to find a comfortable position if you're over 5 foot 9! food was below par."
Минусы: "Qantas food gets worse each flight."
Плюсы: "Really nice hostesses. Professional, friendly, interested in travellers. Very welcome when you're travelling home after a long day."
Минусы: "Planes are looking a bit tired."
Плюсы: "Very good service"
Минусы: "Food was very average for business class"
Плюсы: "It was all good, start to finish."
Плюсы: "I always enjoy the flights that have the in-seat entertainment."
Минусы: "No complaints."
Плюсы: "Flight was straight forward, left and landed on time"
Минусы: "QANTAS cancelled my original 10am flight with a text at 5.20am that morning, this stressed me quite a bit as we were flying to Sydney for a wedding that afternoon"
Плюсы: "Crew were affable and courteous, even if not very attentive."
Минусы: "The entertainment system was ancient, with small screens, loose sockets for headphones, flaky performance. Only the content was decent (not good). They announce boarding sequence and then fail to honor/enforce it, allowing a free for all."
Плюсы: "Short flight . It's ok"
Плюсы: "The Staff were friendly during the whole flight. Seats were really comfortable and good movie and song choices. Boarding was fast."
Минусы: "The headphones looked quite dirty so I used my own. The breakfast meal was bad, especially putting in a hash brown that just gets soggy."
Минусы: "My name is Parag Mokashi, Indian Passport No. Z1788332 had booked 2 return air tickets from Singapore to Auckland with details as follows: Qantas Airways Flight QF6 - Depart Singapore Changi Apt, SG (SIN) 01Dec16 (Thu) 23:50 Arrive Sydney Kingsford Smith Apt, AU (SYD) 02Dec16 (Fri) 10:50 Flight QF145 - Depart Sydney Kingsford Smith Apt, AU (SYD) 02Dec16 (Fri) 11:55 Arrive Auckland International Apt, NZ (AKL) 02Dec16 (Fri) 17:10 Flight QF144 - Depart Auckland International Apt, NZ (AKL) 13Dec16 (Tue) 08:35 Arrive Sydney Kingsford Smith Apt, AU (SYD) 13Dec16 (Tue) 10:15 Flight QF81 - Depart Sydney Kingsford Smith Apt, AU (SYD) 13Dec16 (Tue) 11:15 Arrive Singapore Changi Apt, SG (SIN) 13Dec16 (Tue) 16:30 I had booked these tickets online through CheapTickets.sg on 17th September 2016. While booking the tickets mine and my wife’s full details such as the Name, Nationality and Passport were given. In spite of this nowhere was it mentioned in the Quantas terms and conditions or any prompt/popup given while booking the tickets that Australian transit visa is required for Indians since the flight is via Australian city. I had booked the tickets well in advance and had enough time to get transit visa had there been any information about it mentioned. On 1st December 2016 when we went to the Changi airport we were not allowed to board the plane as we did not have the Australian transit visa. We were told by Quantas personnel at the airport to go to the Australian embassy in Singapore to get the transit visa and that we would get it within a day. Next day we went to the embassy and found that the Australian visa is done by VFS global at a different address. When went there they informed us that Australian visa takes minimum 5 days. I had all my hotel bookings in New Zealand already done hence I had no choice to take a direct Singapore Auckland flight via Singapore Airlines at a very high price on the next day. I also lost one day of my hotel booking in Auckland and had to forfeit the money. I and my wife had to go through the psychological trauma of being refused to board the plane, then the next day running around the Australian embassy / VFS global office for trying to get the Australian transit visa and facing the uncertainty regarding our new Zealand trip which was planned well in advance for our 25th wedding anniversary"
Плюсы: "The check in process was seamless - we did not queue at all The crew were great and gave us a bottle of bubbles when we landed The food was surprisingly good"
Минусы: "The entertainment on board was really disappointing"
Плюсы: "Was impressed with all aspects of Air Calin. Great staff - nice plan - lovely service including food."
Плюсы: "Thoughtful and friendliness of the Crews"
Минусы: "None that i can think of"
Плюсы: "The crew were friendly and supportive. The premium economy meal was excellent."
Минусы: "The seats were small so the overweight person next to me used up a lot of my personal space."
Минусы: "It was late"
Минусы: "Hot food disgusting."
Плюсы: "Excellent service"
Минусы: "Food was more wordt than in the past"
Плюсы: "The crew were really very good kind and could not have done more. I have crew members who are patients of mine and I know the stress they undergo and I wa actually very proud of the crew in my section of the aircraft"
Минусы: "Not applicable"
Плюсы: "- The kindness of the crew members - The food - The entertaining aboard"
Плюсы: "Fog prevented the plane we where to fly out on from landing however planes from other airlines where landing. This lead to a 6 hour delay."
Плюсы: "Another successful mission with QantasI like the overall experience and the way that Qantas recognise my platinum status it's always a great pleasure to fly to mystically and internationally with Qantas"
Минусы: "I think the stream the in-flight entertainment is a bit of a cheat and then I should go back to providing entertainment those messages without a laptop or iPad"
Минусы: "No veg option No screen for movies."
Плюсы: "Nothing! !"
Минусы: "Flights delayed for 4 hours. .service poor. .after 14 hours another 25 min waiting on runway. .and 35 min waiting for luggage. Qantas-NEVER AGAIN! !"
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