Строгий санитарно-гигиенический контроль
Ежедневная чистка салона, HEPA-фильтры на всех рейсах в Англия
|ноябрь||Если вы хотите избежать наплыва туристов, это лучшее время. Плюс цены падают на 4%.|
|июль||Период самого высокого спроса и роста цен, в среднем на 15%.|
Ср. цена – туда и обратно
|32 902 ₽||(ср. цена за последние 2 недели)|
Недорого – туда и обратно
|5 250 ₽||или меньше|
Недорого – туда
|2 502 ₽||или меньше|
Авиакомпании Аэрофлот, S7 Airlines и British Airways сейчас не взимают неустойку за изменение и отмену бронирования авиабилетов в Англия. Обязательно проверьте точные условия оказания услуг на сайте поставщика.
В авиакомпании S7 Airlines бронирование мест посередине ряда на рейсах в Англия сейчас недоступно.
В среднем прямой рейс из России в Англия длится 12ч. 36м.. За это время вы покроете 2912 км. Наибольшей популярностью пользуется маршрут Москва - Лондон, по которому средняя продолжительность перелета составляет 4ч. 00м.
Самый дешевый билет в Англия из России в один конец, найденный нашими пользователями за последние 72 часа, стоил 872 ₽, а туда-обратно — 4 728 ₽. Наибольшей популярностью пользуется маршрут Москва Шереметьево – Лондон Хитроу, а самый бюджетный билет туда-обратно по этому направлению за последние 72 часа стоил 13 126 ₽.
Больше всего рейсов из России в Англия выполняют авиакомпании Аэрофлот, British Airways и S7 Airlines. Большинство наших пользователей предпочитают летать в Лондон из Москвы. Больше всего рейсов на этом маршруте выполняет авиакомпания Аэрофлот.
По данным поиска KAYAK самым высоким спросом пользуется Лондон (92% от объема поиска авиабилетов в Англия). На втором месте — Манчестер и Бирмингем (4% и 1% поисковых запросов). Многие пользователи также ищут авиабилеты в Ньюкасл-апон-Тайн (1%), в Бристоль (1%) и в Ливерпуль (1%).
Прогноз цен KAYAK использует данные за прошлые месяцы, чтобы определить вероятность роста или снижения цен по определенным направлениям в течение 7 дней. Он подскажет вам, стоит ли покупать билет прямо сейчас, или имеет смысл подождать, пока цена снизится.
Оценки на основе отзывов пользователей KAYAK:
Плюсы: "Never got on the plane due to weather restrictions in the connecting flight prior to this flight. Called SWISS customer service on a Russian line, were told to get a paper from another Russian airport that no flights were leaving the city. Did that. when arrived to Moscow no SWISS customer representatives were at the stations and had to end up buying a completely new ticket to get home."
Минусы: "Have customer service representative available at the airport 24/7 knowing that some people arrive from all parts of the country."
Минусы: "horrible dry croissant for breakfast"
Плюсы: "We flew Business Class. The crew was professional and attentive. The food was definitely a nice cut above."
Минусы: "Nothing that I can offer. If I needed to make another trip anywhere ANZ flies, they would be my first choice every time."
Плюсы: "Crew was very courteous and helpful"
Минусы: "More leg room"
Плюсы: "It was a lovely easy flight, always lovely flying star alliance."
Минусы: "Such a quick flight, everything was appropriate for that. Unsure exactly what would make it better"
Плюсы: "Leg room always an issue. Crew really great."
Минусы: "Gluten free option"
Минусы: "Avoid spilling coke on the passengers"
Плюсы: "This new c-series was fantastic, what a nice aircraft!...feels very airy, clean & modern! Wow! Thumbs up! Looking to fly again on this plane."
Минусы: "service was least friendly at this part of my flight"
Минусы: "Swiss Air allowed us to book a flight with 45 minutes to connect. First flight came in a few mixtures late, but then we had to wait our long turn to deplane, get on bus and wait for it to fill up with all slower passengers, drive to terminal, make it through passport control, take train to other terminal, and run 20 gates down where they were looking for us. We made it with 1 minute to spare from takeoff. They knew our bags were connecting and they made it. If they could've expedited our passage with a club car it would have been excellent."
Плюсы: "I like service, plane..."
Минусы: "I have anot her flight with the same airlines. I haven't took my ticket at the same time but since it's same airlines they should be able to connect my flights. I have to go borders and took my luggage and then I checked in again. This is waste of time"
Плюсы: "On time, friendly and incredibly efficient. Runs just like trains, just at a higher elevation!"
Минусы: "For the home of Emmentaler I expected a bit more taste from the cheese sandwich."
Плюсы: "Crew was great. Ice cream was fun. Swiss chocolate was a nice surprise!"
Минусы: "Short flight with no entertainment, no means to charge devices."
Минусы: "first baggage should be free.....as people travel with 15-20kg hand luggage"
Плюсы: "The crew was very attentive and friendly. For the price the seats where comfortable."
Минусы: "That it wasn’t a flight to Denver"
Плюсы: "The view out the window."
Минусы: "Delayed, no leg room. No refeshments."
Минусы: "Kayak sold me a “lite” ticket on Swiss, but never mentioned that it didn’t include baggage. Even though Swiss is Star Alliance they didng count my Star Alliance Gold status for free bags and didn’t offer an upgrade. Zurich was incredibly hot and the airport didn’t have air conditoning anywhere. The boarding was worse than Ryan Air. The plane was okd and super uncomfortable. staff was rude and not at all helpful. Swiss is definitely a budget air line!!!!"
Плюсы: "Good food"
Минусы: "Economy seats in business. Also baby strollers took ages to come out at Heathrow, should have come to the door, but instead came at baggage claim about half an hour after our baggage, so pretty poor service in that aspect"
Плюсы: "Chocolate is a nice touch. Snacks (sandwich) was actually good."
Минусы: "Seating upholstery needs to be replaced. Faux leather upholstery has cracks. The seat next to mine kept coming off."
Плюсы: "Our flight on Swiss was excellent. On time, courteous crew, and loved the morning Croisant and the chocolate. As my wife and I are both retired flight attendants with TWA and American, we tend to notice customer service at all levels of an airline’s operation. Both our flight out of LHR to GVA and our return were smooth as can be. Nice job, Swiss!"
Минусы: "French unions"
Минусы: "Boarding started 20 mins late, once on board was moved to accommodate a family to sit together. No objection to them sitting together but how is it possible that they’re in that situation to begin with. Flight was overbooked so crew offering cash to delay for a later flight, which on a Sunday evening is an unappetising proposect"
Минусы: "I couldn’t take it. To travel to pass through Canada you need a Visa"
Плюсы: "Everything was as accommodating as possible."
Плюсы: "From the kind stewards to the easy meal service to my peace of mind, knowing I’ll be well taken care off - SwissAir is the same gem it’s always been."
Плюсы: "I bought 2 tikets from Chicago to oscow and back for me and for my son. I live in USA, son lived in Russia but he received immigration visa and I had plan fly to USA with him. From Chicago I used my ticket and say SWISS staff what my son will have trip only from Moscow. I paid for 2 tickets around $1700. Today when we should have trip back to USA, SWISS company said what ticket for my son do not exsist. And I spent for new ticket 220000 rubles about $3600. Nobody in SWISS company do not said me what my tocket for son canceled. I am shoked !!!"
Плюсы: "Pleasant staff"
Минусы: "Large person next to me spilled over into my seat. Large people should sit with folks like themselves"
Плюсы: "Crew was attentive and friendly"
Минусы: "Very disorganized boarding."
Минусы: "Delay in BCN for an hour"
Плюсы: "Fast journey despite a short delay it arrived on time."
Минусы: "Felt a bit hectic on the plane, possibly due to other passengers being slow to board."
Плюсы: "Passengers completely ignored the commands of the crew and crew was unable to take control of the crowd (passengers refused to follow crew's multiple demands to sit down during the high turbulence, finally crew gave up to force passengers to take a sit). Several times, standing passengers fell on the sitting ines. When at the end of the flight, the issue was pointed out to the captain and supervising flight attendant, both became aggressively defensive to the point of being rude."
Минусы: "No Wi-Fi on board."
Минусы: "I was chrgwd to check in the only bag. Yhis is unheard of on intl flights"
Плюсы: "The Swiss airline bit was about an hour late. Weather etc. But such things happen. The flight itself was fine. They even served food and a beer."
Минусы: "The queues at Heathrow for passport control were long. The non-EU q was awful. Luckily the tube was running all night on those lines we needed."
Минусы: "1stly the lady at the check in was not nice [ i should have gotten her name -] she was rude and quite 'authoritarian' which is uncalled for- when you have paid an expensive ticket are just trying to check in. then I checked an extra bag - and could not pay where i checked in. i had to go to another counter to pay - there was a line and it took a good few extra minutes - and i still had to get thru security. if you can pay at the check in counter this would avoid this extra step. i was really not happy about it swiss air needs better efficiency and better customer service"
Плюсы: "Very friendly crew."
Минусы: "Seating is too tight and uncomfortable and I'm only 5'6"!"
Минусы: "Had 1 day for quick trip to London. Two hours through security In Geneva and 4 hours late arrival on Swiss at LHR. I can tell you this, the Geneva Airport and Swiss DO NOT run like Swiss Watches. They both get F's."
Минусы: "You charge the ticket and my reservation wasn't there!!"
Плюсы: "Registration and baggage check was fine, no line to wait im. The flight was moderately full. Good food and beverage service (although Lufthasa is a bit better)."
Минусы: "Zurich airport dining facilities are poor - no choice of warm food and pricey."
Плюсы: "Flight attendants were polite and very nice."
Минусы: "Flight was delayed, as a result i missed the next flight to Washington DC. My whole schedule was messed up as i had to fly through Chicago. My luggage was lost and i only received it 2 days later. Will file the complaint."
Минусы: "My luggage being lost both from Toronto to Zurich and from Zurich to Toronto. Air Canada took nearly 4 days to get my baggage to me in Toronto, as a result of which I was unable to attend a funeral in Chicago. I was lied to over and over by air Canada. The entire experience was horrible."
Минусы: "Even one member of the crew was not very nice with my young daughters."
Минусы: "Same comments as above."
Плюсы: "Everything is perfect!"
Плюсы: "Flight attendants were perfect, sincere, and friendly. Great selection of free movies."
Минусы: "I could not open my laptop and do any work once the person in front of me put their seat back. Big time bummer."
Минусы: "I had a tight connection in Zurich and a very lengthy trek to get to connecting flight. I wish Swiss Air had told me ahead of time that the flight would hold until I (and at least two other people) got there, instead of of having us run like crazy in an effort to make the flight. Connection time was way too tight."
Плюсы: "Seats were too small. Sound and controls for movie were bad."
Плюсы: "Great flight"
Плюсы: "I love the food and the movies"
Плюсы: "эта вам не бюджетные душегубки. И покормят, и места для ног побольше ..."
Минусы: "Побалтывало, но притензии к погоде :)"
Плюсы: "Все отлично."
Плюсы: "I never usually like plane food but liked Turkish Airline meals on all flights I’ve been on so far"
Минусы: "I do like turkish airlines but wasn’t happy with this flight. On check in we were left with seats towards the back of the aircraft. The lady seated neit to us in the aisle seat was in a wheel chair so was a problem if having to get in and out. I didn’t think it was fair that a person who depends on a wheel chair sits so far back on a plane. She also had to deal with our crying baby"
Плюсы: "The plane was too hot"
Минусы: "Plane too hot"
Плюсы: "three main dishes. chicken. pasta. beef. I donot eat beef and pasta. I request her to give me chicken, but she told me that the chicken is finished. and donot ask me to take any other item."
Плюсы: "Full meal and entertainment system even for a shorthaul flight."
Минусы: "Tight leg room"
Минусы: "Bording the plane has no order passengers seated in the front border before the rear. I was in 32a to he worst seat on the plane"
Плюсы: "I loved the food and the staff are very helpful and friendly. I have always chosen Turkish airlines."
Плюсы: "Turkish do a good job of giving you a good service for your money."
Минусы: "Why not keep us informed why there are delays before take off. Headphones that worked well without having to fiddle with the connection would be good"
Плюсы: "Еда, как всегда супер"
Минусы: "1. Было очень холодно 2. Платные места повышенной комфортности, оказались некомфортными, потому что всё время туда сюда ходил экипаж и невозможно было спать."
Минусы: "Runny yogurt, hard bread, meals are served to late, not enough water given while flying No space between chair No snacks in between meals No communication in Istanbul for connecting flights They don't smile or greet on Istanbul very official"
Плюсы: "Все отлично!!"
Плюсы: "Big plane, friendly staff, good food."
Минусы: "Sometime, it gets a bit too cold."
Плюсы: "the seats were more roomier than the flight to istanbul."
Минусы: "One of the other passengers was being difficult and irritating on the flight."
Плюсы: "I liked the food."
Минусы: "On the way back from Istanbul to London the plane was old and small, the TV kept shutting down,even the earpiece were not working."
Минусы: "It wasn't great experience as we missed the flight back to UK. They lost my husband wheelchair and we did missed the flight. They Redbook flight which was three hours later, so missed our tax home as well. We haven't received any apologies not even offer a drink. DISAPPOINTED"
Минусы: "Питание - ешь чего дадут. И нне вкусно."
Плюсы: "The staff were very welcoming and the seats were very comfortable"
Минусы: "Flight was a little delayed"
Минусы: "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. Boarding was chaotic - a full flight crammed into a departure lounge with far too few seats. There were many families trying to board and the staff could barely cope."
Минусы: "Have yet to arrive"
Минусы: "В связи с задержкой в аэропорту вылета мы не успели на пересадочный рейс. Авиакомпания предложила места в самом конце самолета на рейс через 9 часов. Ни upgrade, ни нормального размещения, только скудные ваучеры на питание. Замечу что задержка рейса целиком и полностью была на совести авиакомпании."
Плюсы: "Comfortable flight, on time and good service"
Минусы: "I book flights and they toke money and last minute when i went to the airport is not existing at all"
Плюсы: "Food was great so was service"
Минусы: "All was good"
Минусы: "My entertainment set didn't work"
Минусы: "I missed my connecting flight in Turkey as flight was delayed. It was my worst flight experience because nobody wanted to help me. It took an hour of being ignored by various TA staff to eventually get my boarding pass to the next available flight to London. I nearly missed that one as well because of it. The staff in Turkey was rude and unhelpful and most didn’t understand English properly. There were a number of others having the same issues, it was an awful experience."
Минусы: "The boarding was a little more chaotic, but the host airport has a major influence on that process."
Плюсы: "Очень комфортное размещение - расстояние между креслами на порядок лучше, чем у аэрофлота. Питание понравилось - вкусно и большой выбор напитков - даже домашний лимонад предлагали (!) Я сидел рядом с отсеком проводников - когда кофе заваривали - аромат потрясающий по салону поплыл. Для самолетной кухни очень достойно. Видеосистема отличная - экран крупный, изображение качественное, наушники удобные. Фильмы, правда, только на турецком и английском. Посадка в Тайване была очень мягкая."
Минусы: "Полет долгий и, видимо, проводники подустали. Напитками, не очень часто баловали. Придираюсь :)"
Плюсы: "рейс задержали на 20 мин, но в Стамбул прибыли по расписанию. Удобно сидеть, отличное питание, приветливые бортпроводницы."
Минусы: "все было хорошо"
Плюсы: "Better of most European airlines.. nice enough lounge and inflight service pretty good with room to improve for sure."
Минусы: "Boarding was simply chaotic where staff isn’t managing the queue well separating business and economy. At arrival baggage priority meant nothing. Half the non priority bags arrived way before a massive batch of priority bags arrived. Defeats the purpose of giving your guest fast track immigration !"
Плюсы: "Кормят неплохо, как для самолета. Хороший выбор напитков. Чай заварен по-турецки, а не из пакетиков. И самолеты у них все достаточно новые. С развлекательным центром на каждом сиденье. Фильмы, музыка, игры. Но русский язык только в меню :) Фильмы все на турецком и английском."
Минусы: "Гейты 300-312, с которых идет посадка на Тбилиси – как колхозное поле. Просто все и всё на куче: очереди на посадку в перемешку с креслами для ожидания, магазинами. Внятных проходов просто нет. При этом 200-е и 700-е гейты у них очень удобно оборудованы. По расписанию посадка не началась. Вместо начала посадки один из сотрудников начал ходить среди толпы пассажиров и сверять паспорта с посадочными. Если все ок, то ставил штампик на посадочный. Приятно, конечно, что позаботились об экономии времени на проверку. Но организация процесса шокирует :) В самолете поддерживали температуру холодильника. Попросил стюардессу добавить тепла - покивала и поулыбалась, но теплее не стало. Реально пришлось в верхней одежде сидеть."
Минусы: "В салоне была жара, градусов 28. При этом рейс полностью загружен. Легко представить набор запахов через полчаса. На следующем рейсе это компенсировали - летели как в холодильнике :)"
Плюсы: "Friendly good service"
Минусы: "Istanbul changing gate to get to such long walk"
Плюсы: "Professional and friendly staff. Excellent film selection."
Минусы: "Not enough security staff at Istanbuñ and no one from the airline to assist. The queues were too long at security so I had to run to make my flight. Lots of other people had the same trouble and I believe my cousin missed her connection."
Плюсы: "Great flight"
Плюсы: "Все организованно на хорошем уровне, без задержек, хорошее питание, дружелюбный и отзывчивый персонал."
Плюсы: "Рейс был без задержек, самолет не самый новый, но все понравилось. Питание отличное."
Минусы: "Бортпроводники были не оч. улыбчивыми, но хамства не было"
Плюсы: "Everything was fine on this flight."
Минусы: "Everything was fine on this flight."
Минусы: "long boarding"
Плюсы: "Seats comfy. Turkish airlines rep came to collect passengers as previous flight delayed."
Минусы: "TV/Movie/music database was empty for my seat. The temperature in the plane was very hot throughout flight."
Плюсы: "Great entertainment options. The food was very good for a relatively short flight. Definitely will keep flying Turkish Airlines."
Минусы: "The passenger that did get seat for her child and herself next to each other. So I gave up my window seat because another premadonna would not give up his. That was the only bad part."
Плюсы: "loads of room, great entertainment system, nice crew and the food was very good too."
Плюсы: "highly organized boarding process. I wish other airlines would adopt it. courteous, helpful staff, both on the ground and in the air."
Минусы: "everything was very well done"
Плюсы: "Very professional and very convenient."
Минусы: "Service on this flight was significantly better than the Cairo flight, probably just because this flight goes to London. Welcome drink were promptly served but the food choice was still a big no-no. EVERYTHING CONSISTS OF DAIRY PRODUCT THAT I M ALLERGIC TO. When I brought this to the flight attendant's attention, none of them was apologetic and none of them tried to find out another solution to me, who was flying their airline the first time and didn't know the not-so-diverse food option."
"It was connect flight in Frankfurt and we check the passports and COVID tests 3 times during the transfer! And the last station at the gate stop my husband and double check his documents"
"The flight yesterday on 7/14/2011 was canceled. We haven’t received any notifications of the cancellation. My elderly mom had to sit in the excruciatingly hot Domodedovo airport, without any working conditioners with the temperature inside of the airport nearing 30 C, for more than 24 hours. She was afraid to get up to go to the bathroom, because she was afraid she will loose her sit at the airport. After my mom was informed that her flight was canceled, she asked, what she supposed to do now and where she should go, where would she sleep. She was told by Lufthansa representatives that it is non of their business and she can do whatever she wants. No food vouchers, nor hotel accommodations were offered to my elderly mom. My mom had to pay extra money and get another COVID test because the one she had was expiring on 7/14/2021. Nobody even cares that she has been vaccinated here in USA and has her vaccinations voutcher with her. It is horrendous, what is happening right now!!!!!! Not only my mom became a victim of shooting at her Kingsooper’s store in USA, she couldn’t even return back home to USA in a comfortable, human way after the trip that where supposed to take my mom’s mind off of the shooting at her store. Instead it is causing now enormous anxiety and fear. I am praying that tomorrow she will return back home to USA and non of her flights will be canceled again!"
Минусы: "Better boarding and entertainment"
Плюсы: "Отличный экипаж!)"
Плюсы: "The aircraft was barely half full."
Минусы: "Delay due to fog at LHR, but this is not the fault of the airline"
Минусы: "Security in Frankfurt - long lines"
Плюсы: "Flight departed on time. Crew were friendly and efficient"
Минусы: "Boarding seem to be chaotic, no boarding by group or seat number."
Минусы: "Will never use Lufthansa again"
Плюсы: "As previously stated hated having to go through security again"
Минусы: "Well,my whole trip was an adventure! Problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so i missed the flight and the checked in bag"
Плюсы: "The crew was friendly. The seating was ok but dirty floors"
Плюсы: "Very Organised and punctual"
Плюсы: "Pilot kept us informed throughout the flight."
Минусы: "Onboard services."
Плюсы: "Everything except delay"
Плюсы: "Free drinks"
Минусы: "Plane land on time"
Плюсы: "It was not immediately apparent that boarding was in a completely different terminal which was accessible by train, so this lack of info could have cost me arriving in good time as I thought I had sufficient time. I aldo found ground staff at the customer service desk very unsympathetic and unhelpful when I asked for assistance on grounds of ill health. They were quite condescending ."
Минусы: "Ground staff poor customer service"
Плюсы: "Flight was delayed, but the crew did all they can to make passengers feel comfortable."
Минусы: "No food for vegetarians."
Минусы: "Delay was 4 hours. All time we spent in aircraft"
Плюсы: "Very friendly crew, great seats in economy with lots of legroom."
Плюсы: "I just loved the friendliness of the crew. Way to go Lufthansa"
Минусы: "Not sure about the seats but they could use some cushion."
Плюсы: "The flight was adequate."
Минусы: "Sandwich was extremely unappetising and there were no hot drinks. The worst thing was that in transiting from the SAA flight to the Lufthansa flight we were obliged to go through security which seems unnecessary. The security staff were awful. Bullying, rude and totally unsympathetic to the fact that having brought water from the first plane to the second plane we had to either drink it or throw it away. One guy in particular, a tall greying man evoked the worst stereotypes of brutal secret policemen. Perhaps he formerly worked for Stasi or he was having testosterone problems. Totally unacceptable behaviour."
Плюсы: "Lufthansa как всегда на высоте, вежливый персонал как при регистрации и посадке, так и в самом самолете. Прекрасное питание, подарки детям при посадке в самолет."
Минусы: "1hr 20 minutes late"
Плюсы: "great over all experiance. Don't let the other negative reviews put you off"
Плюсы: "The Lufthansa app provides updates on plane status and gate number, etc."
Плюсы: "Did manage to get priority transfer which I requested from Dubrovnik but was told. “We do not do those”"
Минусы: "Rest of the flight was bearable nothing write about. Typical cheap alow cost flight"
Плюсы: "See above"
Плюсы: "The crew was wonderful and this is consistent with my previous experiences with Lufthansa. The salami sandwich provided was actually very good."
Минусы: "The slimline seats were not very comfortable. I would hesitate to fly Lufthansa's narrow bodies for flights greater than 2 hours."
Минусы: "Absolutely perfect."
Плюсы: "Nicest guy at the check- in in Moscow OK boarding"
Минусы: "Apart from the fact that this flight never goes to the gate and its always a bus that gets you there? This time they decided to check our passports and since we are not at the gate like normal people it has to be on the plane So you can imagine how slow it went I had a connecting flight... Luckily this time customs check up was very quiet"
Минусы: "Crew doesn't care, do absolute minimum Not helping with luggage, smiling and ignoring Not enough to drinks When the drink cart passed our row I pushed Call crew button No one even came!! When I asked for a diet coke stewardess showed me leftovers of sprite probably fished out of the garbage and said that's all they have left Really?! Not to mention that I have paid extra for choosing my sit and ended up sitting in the back in the worst sit with least possible legroom Thank you Lufthansa"
Плюсы: "Great service. Friendly and accommodating."
Минусы: "I don’t like the configuration of the biz class seats. They are in a row vs in pods. Not as private as other configurations."
Минусы: "всегда раздражает процедура посадки, потому что невоспитанные люди лезут вперед В этот раз сотрудники попытались немного распределить пассажиров перед посадкой, чтобы был порядок За что им огромная благодарность. Наверно же есть какая то система типа раздельных очередей под плакатами с названиями рядов или еще что то.. ну иначе прям очень неприятная процедура посадки. Или посадка по очереди с кона самолета. Сами представляете, что это - зависнуть в проходе в ожидании нерасторопного пассажира, который не спеша запихивает багаж и достает свои вещи - все стоят, ждут пока он усядется... А вообще спасибо: летать, как правило приятно А! Франкфурт- Москва не очень приятно стюардессы , в отличие от Орландо-Франкфурт , прям не очень."
Минусы: "Business class - not enough Space for legs. Took hand lagage during boarding for check in , because of the weight. Rules are Rules, but for business class can give some tolerance. Near to my seat two suitcases were put on the floor..."
Плюсы: "All the staff were friendly and the complimentary food and drink snacks was lovely."
Минусы: "Our flights were delayed both on the way there and back"
Минусы: "К сожалению, оба раза, когда самолет вылетал из Франкфурта. вылет задерживался на значительное время: на 2 часа вылет Франкфурт-Лос-Анджелес 22.12.2017 и на 40 минут задержался вылет рейса Франкурт-СПб 13.01.2018"
Плюсы: "DID NOT LIKE MY LUGGAGE GOING MISSING! IT'S STILL MISSING AND, AFTER RECEIVING PROMISES OF DELIVERY TODAY, THERE IS NOW NO RECORD OF MY LUGGAGE!"
Минусы: "DID NOT LIKE MY LUGGAGE GOING MISSING. IT'S STILL MISSING AND, AFTER RECEIVING PROMISES OF DELIVERY TODAY, THERE IS NOW NO RECORD OF MY LUGGAGE!"
Плюсы: "The seats and space was ok. Exit from the plane was directly opposite the passport machines and the exit."
Минусы: "The flight was very late leaving meaning I arrived in London over an hour late! With knock on problems!"
Плюсы: "Usual good service for economy class on this airline"
Плюсы: "Хороший сервис во время полета"
Минусы: "Плохая организация регистрации на рейс ( и это при электронной регистрации). Хамство сотрудников в аэропорту Денвера. Потеря багажа. Задержка вылета на 3 часа"
Плюсы: "Обслуживание в самолете - хорошее. Профессиональные стюарды. Все время улыбаются, доброжелательно отвечают на все вопросы. Питание в 10 часовом рейсе было замечательным. все быстро раздавали и убирали. Еда была вкусной. Пилоты тоже очень профессиональные рейс прошел без толчков. спокойно . Спать было комфортно. Никаких очередей в туалет не было. В самолете все было замечательно."
Минусы: "Сотрудники в аэропортах. На регистрацию в аэропорт Денвера мы приехали за три часа. На паспортный контроль попали за 30 минут!!!! Очередь огромная, сотрудники бегают от стойки к стойке. Разговаривают очень грубо, что само по себе для Америки непривычно. Одного пассажира обслуживают в среднем 20 минут(!!!) То забирают багаж, то возвращают багаж - отвлекаются на возврат сразу все. Рейс задержали на полтора часа. Об этом мы узнали на стойке регистрации. На стыковочный рейс мы опоздали, поэтому попросили сотрудников сразу определить наши дальнейшие действия. Парень на стойке очень в грубой форме сказал - прилетите в Мюнхен, там подойдете в сервис. Когда прилетели в Мюнхен оказалось, что сервис не работает. Бегали по всему аэропорту. Потом подождали на одном из рейсов Люфтганзы не закончилась регистрация. Попросили сотрудника ( по английски не говорит, только по немецки!!!!) решить наш вопрос. Она с кем-то созвонилась нас отправили на другой рейс в другой терминал на поезде и автобусе (Просили ведь сопровождение в Денвере- нам грубо отказали). В итоге багаж - потеряли. Отправили во Франкфурт вместо Москвы!!! Багаж ждали три дня."
Плюсы: "Friendly crew"
Минусы: "Plane loaded late then waited on the tarmac, arrived an hour later than scheduled time. This has happened to me on every one of the ten Lufthansa flights I have been on. Apparently they don't know what it is to be on-time."
Минусы: "Refusal to board as our flight was a few minutes landing"
Плюсы: "Flight was an hour delayed for no reason. I missed my connection that I had 2.5 hours to catch"
Плюсы: "Gave us snacks when flight was delayed"
Минусы: "Flight was delayed Entertainment app didn't work"
Плюсы: "Вкусно кормили."
Минусы: "Рейс задержали почти на час. Медленное обслуживание, трудно попасть в единственный туалет в конце самолёта."
Минусы: "lastminute.com was completely unhelpful in assisting with any changes to my itinerary. They repeatedly provided me with incorrect information that sent me on a wild goose chase."
Минусы: "Boarding tool a long time and late take off"
Плюсы: "Stewards dis perfect job"
Плюсы: "Everything about the United Airlines portion of the trip was terrific: lots of food & drinks; good entertainment system; good seats even in economy. United really stepped up their game."
Минусы: "The seats on the Austria Airlines portion of the trip were very close together & very minimally structured (little padding, depth etc.)"
Плюсы: "In flight crew worked hard"
Минусы: "No lines for boarding - it was a mess And randomly we were asked to check in our bags though Austrian crew had earlier tagged them for carry on"
Плюсы: "The hotel was nice although I was unable to sleep due to the delays all around concerning my connecting flight. I am thoroughly upset because I contacted the airlines 3 times in May to express my concern with the 30mins layover. And to no avail. My worst concerns are being played out now. It appears that their isn’t any concern from the airlines about this catastrophe impacting so many people. Shame on you."
Минусы: "The connecting flight departed before the first flight landed. Then I was given the wrong information of gate departure by airport personnel. After running like crazy to find this gate for departure, the plane had already departed before we even landed. There wasn’t anyone around to help, and finally I found an airport worker who gave me the same incorrect information. She was as perplexed as was I. Finally, she directed me to the information booth where I was booked in a flight the next day. The food voucher was insufficient to cover dinner, i had to pay out of my pocket but I was frugal given the financial situation. The taxi service personnel were rude and it took a long time to taxi me to the hotel where I am unable to sleep because I have an early morning g departure. All in all, between the airport delays getting me to the hotel, lack of proper food and treatment by personnel, I am exhausted and lost sleep in the process."
Плюсы: "Why the 3 hours delay?"
Минусы: "Be on time"
Плюсы: "In The Austria my flight was terrible couse the official people didn’t help me I was with my baby I needed help for stroller for suitcase or something else just the guys watched me with they sad face , they didn’t was nice with me !!!"
Минусы: "I don’t know I was nervous in Austria just I need to tell you for Washington it was the nice trip to Washington from Washington I had just better thiothere"
Плюсы: "Great to be able to check in bags at the CAT railway station in the morning. Cabin crew were excellent- very friendly and helpful and did two drinks services. Austrian’s cabin crew sets them apart on European routes."
Минусы: "Overhead space on plane was very limited."
Плюсы: "Seat ok typical. Non busy flight lots of room"
Минусы: "Food was poor"
Плюсы: "Рейс был с незначительной задержкой вылета"
Минусы: "Возле элюминатора было холодно("
Плюсы: "I get Airpoints with the flight, crew were lovely."
Минусы: "Flight was overbooked, so a few delays (as they were asking if anyone would layover to release a seat) and they were being very strict on the one bag per traveller, but that’s fair enough considering it was busy."
Плюсы: "Very easy and smooth flight. We landed 25 min earlier. Austrian Airlines are my favorite."
Плюсы: "Had 45 Min to connect at vienna airport and our first flight was delayed so we had to run to get in time to the gate. Literally the gate was on the opposite side of the airport. Bad logistics"
Плюсы: "Great staff, good meals, snacks, and drinks thru the entire flight."
Плюсы: "Safe trip"
Минусы: "There were a large group of very smelly passengers that came in at the end portion of boarding. The AC counldnt handle it and the crew didn’t use any spray to save the rest of us suffocating passengers. Thank goodness the flight was short."
Плюсы: "We had a very tight connection but there was no problem. With only 30 minutes between arrival and departure our checked bags still made the flight."
Минусы: "Poor announcements"
Минусы: "Missed the connection because the flights were booked too closely together. Then had to wait 7 hours in the airport for the next flight. It only takes 4 hours to drive there but I don’t have a car."
Минусы: "surprised by attitude of he company: you really get "low costs" services for a "classic airline" price."
Плюсы: "More legroom than some orher carriers even in regular economy seat, better quality of food, and faster service"
Минусы: "Hot tee was only offered after hot meal service not before."
Плюсы: "Flight attendants were extremely friendly and considerate of passenger needs. In flight Wi-Fi is free in economy. Good leg space between the rows. Overall it's rare to find such good service now a days."
Минусы: "While going to the gate G11 at Vienna airprt, i slipped infront of the gate in presence of 3 male austrian airways staff who were checking there. After i got up i requested if i could get some water and they said they cannot. Finally a co passenger gave me her bottle of water. I ended up actually breaking my leg"
Минусы: "The best"
Плюсы: "Not much"
Минусы: "Lateness and virtually no food at lunchtime"
Плюсы: "The flight was nowhere near full, which was terrific. The crew were excellent, polite and attentive. Everything was on time."
Минусы: "I don't remember anything about the food."
Плюсы: "Food and service was great as always! comfortable seats and quality in flight entertainment!"
Плюсы: "6 hours delay, first deplaning due to mechanical failure, 2nd deplaning due to electrical storm. Missed my connection to Asia requiring total new bookings and expense. Never flying AA again."
Минусы: "Complete lack of information and abrupt staff when flight was delayed"
Плюсы: "Efficient crew, good meals,on time arrival."
Минусы: "Took a while to board and could use more updated films-minor details."
Плюсы: "Service beyond expectations"
Минусы: "When I was boarding all representatives was very unfriendly and I would say they were rude."
Плюсы: "Вкусное пиво"
Минусы: "Вылет задержали на 1,5 часа"
Плюсы: "Great staff, friendly and helpful."
Плюсы: "The staff from service center helped me to solve problem with my flight, it was short connection, around 35 minutes, and I missed my aircraft, but in the service center gave me ticket to the next flight, The problem was solved."
Минусы: "Boarding in the first flight was late for 15 minutes, but may be it has some objective reasons."
Плюсы: "Very nice crew, great entertainment options"
Минусы: "Flight was delayed by 2hours (but we did catch up 1 hour so good job!)"
Минусы: "As I was flying from London Heathrow back to Vienna, I had a carry-on that was allowed on my flight with Austrian from Vienna to London. My carry-on weighed 8 kg, like is required by the rules. While boarding my flight, the woman at the counter told me my bag had to be checked because there were too many carry-ons on the flight. I asked her that I keep my bag because I had medication in there, and she didn't listen to me at all. She just kept repeating that i have to check my bag, and then took my bag from me and gave it to the baggage crew there. I didn't want to make a huge scene because the flight is only 2 hours and I hoped i Could deal without my medication during that time, but I found it incredibly, incredibly rude and awful to not listen to a passenger."
Плюсы: "Pleasant flight crews on all flights."
Минусы: "Cramped seating in coach."
Минусы: "По предложению авиакомпании я выбрал диабетическое питание, но на борту мне сообщили, что у них нет такого питания. Зачем тогда предлогать то чего не можете выполнить."
Минусы: "Flight was very delayed leaving Sofia which made connecting flights for many people a rush and very stressful. People were pulled to the front of the plane and told to rush to catch their flights. My bag didn't make my connecting flight but Austrian delivered it 2 days later."
Плюсы: "Service was spectacular. The United crew was awesome."
Плюсы: "Everything seemed all right"
Плюсы: "the crew"
Минусы: "There was no space. Even though I wore compression socks and got up to walk frequently, my legs were bruised as I could not stretch out for any extended time. The seats are cramped and you are in one position. The flight was almost 9 hours and it was too much for me."
Плюсы: "The meal and drink service was quite good. The stewards/stewardesses were very attentive and kind."
Минусы: "There is not enough leg room. There is even less room if the person in front of one's seat has the seat reclined. The seats barely recline at all, so sleep is impossible. Sleep would be possible if there were enough room to rest one's head on the tray in front of the seat. This is impossible if the person in front of one's seat has reclined his or her seat. Thus, sleep is totally impossible on this aircraft. The sinks in the bathrooms also need to be deeper and need to drain more quickly."
Минусы: "Seats in economy class were crammed with next to no leg room"
Плюсы: "New plane, comfortable seats, cheerful and polite staff"
Минусы: "There were no overhead screens with the video clips about Greece and its food..."
Минусы: "rip off at boarding. very intellectual airline. we had a piece of luggage for two. total weight 8.2kg. I have been flying with this case for more than 10 years without any problems. aegeian found out that he 1.5! cm is too long. we would have to pay 50 euros. I go to court with this bill"
Плюсы: "Price, availability of their ticket and they deliver a good product and the flight was on time. Excellent crew"
Минусы: "Overall this trip was a very good experience. I love Aegean and use them as much I can"
Минусы: "EXCELENT SERVICE BOTH ; COUNTER & IN AIR:: GREAT FOOD ; LOVED THIS AIRLINE"
Плюсы: "Boarding process. Insane lines to check bag. Disorganized process. No one, including crew, had any idea what was going on. A real embarrassment."
Минусы: "See above."
Минусы: "The food"
Минусы: "The food maybe"
Плюсы: "Ground crew and cabin crew were very helpful and efficient"
Минусы: "The staff at the airport did not know how to validate my travel documents which were emergency documents issued as the originals were stolen in Greece. Apparently a common issue according to the police so I would think the airline would have standard procedures in place for these circumstance."
Плюсы: "The crew was excellent"
Минусы: "Uncomfortable seat and to close to seat in front. Could barely put tray table down!"
Плюсы: "We were served a good little sandwich for a snack."
Минусы: "We went though boarding only to stand in a long line for 10 minutes or more waiting to get into the plane. They could have started boarding later."
Плюсы: "Was on time and staff is always great"
Минусы: "Air pressure in cabin was terrible"
Плюсы: "Roomy seats and good food"
Минусы: "It was late and missed connection. Had to buy a new tix form Aegean !!!!"
Плюсы: "I purchased the go lite fare because I wanted to reserve the exit row and this was the least expensive option. Good food and nice crew"
Минусы: "Entertainment was music only no movies to download. Would have given more stars to Aegean"
Минусы: "Не долетело 2 чемодана из трех. Разбираемся."
Минусы: "We boarded late and had to sit on the runway for quite a while. Ended up leaving more than an hour late."
Плюсы: "Free food! Very nice flight attendants"
Минусы: "Chaos with boarding - should be by rows"
Минусы: "I wish the announcements made in English were easier to understand"
Плюсы: "The assistance from om HE check inn clerk."
Минусы: "The confusion of where to drop your bags- whether we had to pay extra and where to pay it!"
Плюсы: "The flight was smooth, the staff friendly and did realize we would be served a full meal for a two hour flight from Athens to London; unexpected and appreciated."
Минусы: "We didn’t board the plane at the times listed, it was running behind."
Минусы: "Our first flight out of Mykonos was delayed by a little so we had to run to our connection in Athens and my bag didn’t make it onto the plane. So now I’m in London, missing a dinner because I don’t have dress acceptable clothes, can’t go out and buy any because it’s too late on a Sunday. I am also going to miss my plans which were the only reason we came to London. as I do not have acceptable clothing to go out in tonight. So it was a waste of paying the flight to London, and our Airbnb in London."
Плюсы: "Cabin crew were excellent. Didn’t try the food because I was very sleepy. The business class cabin was pretty much economy seats with the middle blocked out. But I managed to sleep the entire flight. I have flown Aegean/Olympic on almost all their aircraft and I always look forward to my flight."
Минусы: "Being everything economy seats they’re a bit stiff. I knew the flight was delayed but the airport monitors in Budapest didn’t update to indicate it was boarding."
Минусы: "space when seating"
Плюсы: "The staff especially the cabin crew were very professional and Courteous. The food was fantastic and served well."
Минусы: "Being called to wait to board in a Que when we did not need to like Ryan Air"
Плюсы: "Good service! On time!"
Минусы: "not nearly enough room, despite having bought extra legroom seats. Crowded.."
Минусы: "Connection flight was not accessible because of the arrival delay. Airline staff did not help at all."
Плюсы: "Service, food, entertainment was good! Plane wasn’t full so made a more comfortable trip."
Минусы: "Had to wait over an hour before take off for repair. But happy they were conscientious about fixes."
Минусы: "They locked the bathrooms whenever the staff were passing around drinks, food, or collecting garbage. They claimed it was due to "safety" but every staff was easily walking around passing around drinks. There was no turbulence. Even when multiple people tried to get up to go to the restroom, they sent them away. Finally, when they unlocked the bathrooms after a good 30 mins, there were HUGE lines. They did this multiple times. It doesn't make sense to lock the bathrooms that long. People need to use the restroom and then they create larger lines which is more dangerous because even more people are standing up at the same time. Doesn't make sense. Will probably not use this airline again if this occurs again."
Плюсы: "Перед полетом дают конфетки, как в детстве. Достаточный ассортимент напитков, неплохая еда ( на утреннем перелета был вкусный пирожок с овощной начинкой, а вечером- полноценной горячее, маленький овощной салатик, что-то сладкое), стюардессы красотки и очень доброжелательные, на рейсе в Россию была даже русскоговорящая девушка."
Плюсы: "Once we landed in Athens, knowing that our next flight would be taking off in 5 minutes, we thought ther was no way that we'd make it. Instead, they had someone waiting for us when we got off of the flight and someone to run all 11 of us through the airport to the plane. Aegean held the flight because they knew 11 people from the Santorini flight were coming."
Минусы: "Once on the plane, we ended up sitting there for another 30 minutes, even though it was already 20 minutes late waiting for us. When I asked the stewardess whether that meant that our bags were going to make the flight she said she'd have to check. She never came back. I then asked a second girl and she said that she'd have to check and she never came back. I finally asked again before landing and she supposedly went and asked someone and came back and said yes they made it. Got to baggage claim - no bags. We had another flight to catch back to the states, so we didn't have time to figure out the situation. We spent the next three days frantically calling Aegean, to no avail. Their customer service either wouldn't answer or would tell us to call London Heathrow lost and found, who wouldn't answer. Eventually, Delta found our bags and had to work with Lufthansa and their own boots on the ground at LHR to find the bags and get them back to us."
Плюсы: "CREW BOARDING SMOOTH / ON TIME / SOLID ALL AROUND GREAT AIRLINE"
Плюсы: "Boarding was expedited using two entries."
Минусы: "We were delayed an hour."
Минусы: "Left late"
Плюсы: "Excellent AEGEAN staff, polite and helpful."
Плюсы: "The crew was very friendly and I was surprised a 3 hour flight included free breakfast and beverages. Boarding and deboarding was efficient"
Минусы: "Plane is very cramped (at nearly 6 feet tall my knees and legs were pushed completely against the seat in front of me) and because of my location the crew was constantly reaching over me to access food etc. Poor aircraft design"
Плюсы: "Onboard food is always excellent. Great legroom (row 5 on a321) from Athens to London (LHR). Seats are comfortable enough and servers are always pleasant."
Плюсы: "Getting food provided. After almost missing the flight it was a real bonus to find this is the only flight in years that I've taken which provided a meal. In the old days I might have complained about the quality of airline food. Now I'm just very grateful to get it! - and the quality was not bed either!!"
Плюсы: "Gate staff are able to deal with things"
Минусы: "Check-in can't process baggage charges, so they send you off to an office across the airport, just to find that the payment processing office is closed for a couple hours in the late afternoon. Why don't you just set the baggage check in people up to process a credit card transaction?"
Минусы: "after boarding, we were stuck sitting in the plain for 2 hours because of a technical problem, and Aegean was trying to use the situation to sell us water! no water was given to us, also- no useful information about the status of the problem."
Плюсы: "Very nice stff... easy customs, and we liked the plane for a short flight."
Минусы: "No entertainment on a 4 hour flight"
Минусы: "The hand luggage was collected before the gate from several passengers to check in, however not from everyone and others boarded with the same size hand luggage as was collected. As a result, 45 minuts waiting at the belt for suitcase in Athens and beeing late for meeting!"
Плюсы: "Before the first fly we request to be on the front and we ger the last row!!! The plan was so small that i cant get inside and i'm 1.90 m so i need to put my legs out and all the time the girls staff kick my legs and wake me up Before i get inside the plan they took my trol (small sutcate) becuse "it's to much big" (this is the regular size!!!! and when i told the girls they told me that we dont dissc lus about it!!!! Al the flight their wasnt ballans and it was terrible i felt so bad and when all the people get a paper to feel and i was sleep so no one told me that i need to do this Terrible flight of my life!!!!"
Плюсы: "Можно заказать другой тип питания (заранее), но не факт, что его принесут. Кошерное питание - лучший выбор."
Минусы: "Обычное питание совершенно невкусное, очень соленое. Из большой компании никто не смог его съесть. Кошерное питание - лучший выбор."
Минусы: "Tehran station staff need more trainig and need to be overseen"
Плюсы: "Flight was canceled and had to stay 3 more nights took boat to Athens. Missed work at home . It cost me over 1000.00 dollars. Reservation was never made by you. I will never use kayak again. Being a senior I became very stressed in a strange country"
Минусы: "I don't like kayak"
Для удобства пассажиров авиакомпании, выполняющие рейсы в Англия, изменили условия оказания услуг и ввели дополнительные меры безопасности. Внимание: условия оказания услуг разными компаниями варьируются.
Строгий санитарно-гигиенический контроль
Ежедневная чистка салона, HEPA-фильтры на всех рейсах в Англия
Маски от перевозчика для пассажиров всех рейсов в Англия
Места в середине ряда на рейсах в Англия недоступны
Тесты на антитела, проверка симптомов перед вылетом на рейсах в Англия
Гибкие условия отмены
Посмотрите билеты в Англия с бесплатным изменением бронирования